GE GTL21, GTH21 User Manual

ge.com

Refrigerators

Top-Freezer

197D7733P001 49-60505-1 07-07 JR

Safety Instructions . . . . . . . . . . .2–4

Operating Instructions

Automatic Icemaker . . . . . . . . . . . .9

Controls . . . . . . . . . . . . . . . . . . . . . .5

Crispers and Pans . . . . . . . . . . . .7, 8

Shelves and Bins . . . . . . . . . . . . . . .6

Care and Cleaning

Care and Cleaning . . . . . . . . . .10, 11

Replacing the Light Bulb . . . . . . .11

Installation Instructions

Icemaker Installation . . . . . . . .13–16

Preparing to Install

the Refrigerator . . . . . . . . . . . . . . .12

Reversing the Door Swing . . . .21–25

Water Line Installation . . . . . .17–21

Troubleshooting Tips . . . . . . .26–29

Normal Operating Sounds . . . . . .26

Consumer Support

Consumer Support . . . . .Back Cover

Product Registration

for Canadian Customers . . . . .33, 34

Product Registration

for U.S. Customers . . . . . . . . .31, 32

Warranty for

Canadian Customers . . . . . . . . . . .35

Warranty for U.S. Customers . . . . .36

Réfrigérateurs

Congélateur supérieur

Refrigeradores

Congelador superior

Models GTH21 and GTL21

Manuel d’utilisation

et d’installation

Owner’s Manual and

Installation Instructions

Manual del propietario

e instalación

La section française commence à la page 37

La sección en español empieza en la página 73

Note to Installer – Be sure to leave

these instructions with the Consumer.

Note to Consumer – Keep these

instructions for future reference.

Note à l’installateur – Assurez-vous

de laisser ces instructions au consommateur.

Note au consommateur –

Conservez ces instructions pour référence future.

Nota al instalador – Asegúrese

de dejar estas instrucciones con el consumidor.

Nota al consumidor – Conserve

estas instrucciones para referencia futura.

Write the model and serial numbers here:

Model # __________________________

Serial # __________________________

Find these numbers on the gray label on the left side, near the top of the refrigerator compartment.

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Use this appliance only for its intended purpose as described in this Owner’s Manual.

SAFETY PRECAUTIONS

When using electrical appliances, basic safety precautions should be followed, including the following:

■

■ This refrigerator must be properly installed

and located in accordance with the Installation Instructions before it is used.

■

■ Do not allow children to climb, stand or hang

on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

■

■ Do not touch the cold surfaces in the freezer

compartment when hands are damp or wet. Skin may stick to these extremely cold surfaces.

■

■ Do not store or use gasoline or other flammable

vapors and liquids in the vicinity of this or any other appliance.

■

■ In refrigerators with automatic icemakers,

avoid contact with the moving parts of the ejector mechanism, or with the heating element located on the bottom of the icemaker. Do not place fingers or hands on the automatic icemaking mechanism while the refrigerator is plugged in.

■

■ Keep fingers out of the “pinch point” areas;

clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.

■

■ Unplug the refrigerator before cleaning and

making repairs.

NOTE: We strongly recommend that any servicing be performed by a qualified individual.

■

■ Setting either or both controls (some models only

have one control) to the 1 (off) position does not remove power to the light circuit.

■

■ Do not refreeze frozen foods which have

thawed completely.

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions

ge.com

USE OF EXTENSION CORDS

Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord.

However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or a CSA-listed (in Canada), 3-wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.

DANGER! RISK OF CHILD ENTRAPMENT

PROPER DISPOSAL OF THE REFRIGERATOR

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous…even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.

■ Leave the shelves in place so that children

may not easily climb inside.

Refrigerants

All refrigeration products contain refrigerants, which under federal law must be removed prior to product disposal. If you are getting rid of an old refrigeration product, check with the company handling the disposal about what to do.

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

HOW TO CONNECT ELECTRICITY

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.

The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.

Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.

Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.

The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.

This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.

Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.

Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.

When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord.

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

Consumer SupportTroubleshooting TipsOperating Instructions

Safety Instructions

Installation Instructions

About the controls on the refrigerator. ge.com

Control Settings

Initially, set the control(s) at 4. Allow 24 hours for the temperature to stabilize.

Several adjustments may be required. Adjust the control(s) one increment at a time and allow 12 hours after each adjustment for the refrigerator to reach the temperature you have set.

Setting the refrigerator control to 1 stops cooling in both the freezer and refrigerator compartments but does not shut off electrical power to the refrigerator. The freezer control (on some models) has no effect on electrical power to the refrigerator.

Control settings will vary based on personal preferences, usage and operating conditions, and may require more than one adjustment. Factors that affect temperature include the amount of food in the refrigerator or freezer, the frequency of door opening and the temperature of food when it is placed in the refrigerator.

The controls on your refrigerator will look like one of the following:

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

About the shelves and bins.

Not all features are on all models.

Rearranging the Shelves

Shelves in the refrigerator and freezer compartments are adjustable.

Refrigerator Compartment

Half-Width Shelves

One end of the shelf rests on a molded side-wall support; a bracket on the other end hooks into a track on the rear cabinet wall.

To remove:

Tilt the shelf up at the front.

Lift the support off and out of the track.

To replace:

While tilting the shelf up, insert the top

hook at the back of the shelf in a slot

on the track.

Lower the front of the shelf until the

bottom of the shelf locks into place.

NOTE: The shelf to the right of the track is designed to hook into the right-hand slot; the shelf to the left is designed to hook into the left-hand slot.

Freezer Compartment

To remove:

Lift up the left side of the shelf and

slide it left into the center of the shelf

supports.

Rotate the right side of the shelf up and

out of the shelf supports.

To replace:

Holding the shelf diagonally, insert the

left end of the shelf into the center of

the shelf supports on the side wall.

Insert the right end of the shelf into

the shelf supports on the side wall. Rest each end of the shelf on the bottom of the shelf supports.

Lift up

and out

Tilt up

Consumer SupportTroubleshooting TipsOperating Instructions

Safety Instructions

Installation Instructions

Adjustable Humidity Crisper

Slide the control all the way to the HIGH setting to provide high humidity recommended for most vegetables.

Slide the control all the way to the LOW setting to provide lower humidity levels recommended for most fruits.

Snack Pan

This pan can be moved to the most useful location for your family’s needs.

To remove, slide the pan out to the stop position, lift the pan up and past the stop position, and lift out.

About the crispers and pans. ge.com

Not all features are on all models.

Fruit and Vegetable Crispers

Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

Removing the glass cover

Removing the frame

About crisper removal.

Not all features are on all models.

Crisper Removal

Unload the bottom shelf before attempting to remove the storage drawers.

To Remove:

Lift the drawers up slightly while pulling them past the stop location.

If the door prevents you from taking out the drawers, first try to remove the door bins. If this does not offer enough clearance, the refrigerator will need to be rolled forward until the door opens enough to slide the drawers out. In some cases, when you roll the refrigerator out, you will need to move the refrigerator to the left or right as you roll it out.

To remove the glass cover:

Remove the glass, then the frame. When replacing the glass, push the front edge firmly into the frame.

Push up the glass cover at the rear.

Slide the glass cover backwards until the

front edge comes out of the frame.

Rotate the side of the glass cover up.

Remove the glass cover.

To remove the frame:

Lift up the front of the frame using

both hands.

Slide the frame forward.

Rotate the side of the frame up.

Remove the frame.

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions

Icemaker

Feeler Arm

Power Switch

Green Power Light

Feeler Arm in the STOP (up) position

Feeler Arm in the ON (down) position

Feeler arm model

Power switch model

There are 2 types of icemakers:

About the automatic icemaker. ge.com

A newly-installed refrigerator may take 12–24 hours to begin making ice.

Automatic Icemaker (on some models)

The icemaker will produce approximately 3 to 3

⁄2 lbs. of ice in a 24-hour period, depending on the freezer compartment temperature, room temperature, number of door openings and other use conditions.

There are two types of icemakers: power switch models and feeler arm models.

If the refrigerator is operated before the water connection is made to the icemaker, set the power switch to O (off) or move the feeler arm to the STOP (up) position.

When the refrigerator has been connected to the water supply, set the power switch to the I (on) position or move the feeler arm to the ON (down) position. On power switch models, the green light will come on.

The icemaker will fill with water when it cools to 15°F. A newly-installed refrigerator may take 12 to 24 hours to begin making ice cubes.

Once the icemaker starts to make ice, it may take up to 48 hours to fill the bin, depending on the temperature settings and number of door openings.

You will hear a buzzing sound each time the icemaker fills with water.

Throw away the first few batches of ice to allow the water line to clear.

Be sure nothing interferes with the sweep of the feeler arm.

When the bin fills to the level of the feeler arm, the icemaker will stop producing ice.

It is normal for several cubes to be joined together.

If ice is not used frequently, old ice cubes will become cloudy, taste stale, shrink or fuse together.

On power switch models, the green power light will blink if ice cubes get stuck in the icemaker. To correct this, set the power switch to O (off) and remove the cubes. Set the power switch to I (on) to restart the icemaker. After the icemaker has been turned on again, there will be a delay of about 45 minutes before the icemaker resumes operation.

NOTE: In homes with lower-than-average water pressure, you may hear the icemaker cycle multiple times when making one batch of ice.

Icemaker Accessory Kit

If your refrigerator did not already come equipped with an automatic icemaker, an icemaker accessory kit is available at extra cost.

Check the back of the refrigerator for the specific icemaker kit needed for your model.

This refrigerator will accept accessory icemaker IM4A or IM6. Use instruction sheet L supplied in the kit for assembly inside freezer compartment.

To facilitate installation of an icemaker kit, the following parts are included with your refrigerator:

Part Part Number Ice Fill Cup WR29X10074 Ice Fill Tube WR17X12339 Ice Fill Tube Seal WR17X12337

NOTE: It is important that you DO NOT discard these parts, as they will be needed if you plan to install accessory icemaker kit IM4A or IM6.

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

Care and cleaning of the refrigerator.

Cleaning the Outside

The door handles and trim. Clean with

a cloth dampened with soapy water. Dry with a soft cloth.

Keep the outside clean. Wipe with a clean cloth lightly dampened with kitchen appliance wax or mild liquid dish detergent. Dry and polish with a clean, soft cloth.

The stainless steel panels and door handles

(on some models) can be cleaned with

a commercially available stainless steel cleaner. Do not use appliance wax or polish on the stainless steel.

Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can erode the paint. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the paint finish.

Cleaning the Inside

To help prevent odors, leave an open box of

baking soda in the fresh food and freezer compartments.

Unplug the refrigerator before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.

Use warm water and baking soda solution— about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Thoroughly rinse and wipe dry.

Avoid cleaning cold glass shelves (on some models) with hot water because the extreme temperature difference may cause them to break. Handle glass shelves carefully. Bumping tempered glass can cause it to shatter.

Do not wash any plastic refrigerator parts in the dishwasher.

Do not clean with any products containing detergent, bleach or ammonia. They may damage the refrigerator.

Condenser

There is no need for routine condenser cleanings in normal home operating environments. However, in environments that may be particularly dusty or greasy, the condenser should be cleaned periodically for efficient refrigerator operation.

For models with a base grille, the grille must be removed in order to clean the condenser.

To remove the base grille:

Grasp it about 6″ from each end and pull its bottom edge toward you.

To replace the base grille:

Insert the tops of the metal clips into the oval vents, making sure one of the plastic tabs on the back of the grille goes into each

of the oval vents. Then push the bottom of the grille forward until it snaps into place.

Cleaning the condenser:

Sweep away or vacuum up dust.

For models with a base grille, reach the condenser by inserting a brush or vacuum hose into the oval holes.

For models without a base grille, reach the condenser by inserting a brush or vacuum hose under the bottom of the refrigerator.

For best results, use a brush specially designed for this purpose. It is available at most appliance parts stores.

Behind the Refrigerator

Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.

BEFORE moving the refrigerator away from the wall, be sure to adjust the leveling legs up. (See Rollers and Leveling Legs.)

Pull the refrigerator straight out and return it to position by pushing it straight in.

Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.

When pushing the refrigerator back, make sure you don’t roll over the power cord or icemaker supply line (on some models).

ge.com

Preparing for Vacation

For long vacations or absences, remove food and unplug the refrigerator. Move the refrigerator control to the 1 (off) position and clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.

Set the icemaker power switch to the O (off) position or move the feeler arm to the STOP (up) position (depending on model) and shut off the water supply to the refrigerator.

If the temperature can drop below freezing, have a qualified servicer drain the water supply system (on some models) to prevent serious property damage due to flooding.

Preparing to Move

Secure all loose items such as grille, shelves and drawers by taping them securely in place to prevent damage.

Be sure the refrigerator stays in an upright position during moving.

Replacing the light bulb.

Setting either or both controls to 1 (off) does not remove power to the light circuit.

Refrigerator Compartment—Upper Light

CAUTION: Light bulb may be hot.

Unplug the refrigerator.

The bulb is located at the top of the

compartment near the opening.

Replace with an appliance bulb of the same or lower wattage.

Plug the refrigerator back in.

Consumer SupportTroubleshooting TipsOperating Instructions

Safety Instructions

Installation Instructions

BEFORE YOU BEGIN

Read these instructions completely and carefully.

•

IMPORTANT – Save these

instructions for local inspector’s use.

•

IMPORTANT – Observe all

governing codes and ordinances.

• Note to Installer – Be sure to leave these

instructions with the Consumer.

• Note to Consumer – Keep these instructions

for future reference.

• Skill level – Installation of this appliance requires

basic mechanical skills.

• Completion time – Refrigerator Installation

15 minutes.

• Proper installation is the responsibility of the

installer.

• Product failure due to improper installation is not

covered under the Warranty.

• Do not install the refrigerator where the temperature will go below 60°F (16°C) because it will not run often enough to maintain proper temperatures.

• Do not install the refrigerator where the temperature will go above 100°F (37°C) because it will not perform properly.

• Install it on a floor strong enough to support it fully loaded.

REFRIGERATOR LOCATION

If you have questions, call 1.800.GE.CARES or visit our Website at: ge.com

Installation

Refrigerator

Instructions

Models GTH21 and GTL21

Allow the following clearances for ease of installation, proper air circulation and plumbing and electrical connections.

• Sides 1/8″ (3 mm)

• Top 1″ (25 mm)

• Back 1″ (25 mm)

If the refrigerator is to be installed next to a wall on the hinge side, allow 5/16″ (8 mm) door clearance.

CLEARANCES

If the refrigerator has an icemaker, it will have to be connected to a cold water line. A GE water supply kit (containing tubing, shutoff valve, fittings and instructions) is available at extra cost from your dealer or by visiting our Website at ge.com or Parts and Accessories, 800.626.2002.

WATER SUPPLY TO THE ICEMAKER

(ON SOME MODELS)

Rollers allow you to move the refrigerator away from the wall for cleaning.

Leveling Legs near each front corner of the refrigerator, next to the rollers, should be adjusted if any of the following occurs:

• Refrigerator wobbles due to front roller not being firmly positioned on the floor.

• Door(s) do not close easily when opened to 45°.

NOTE:

• BEFORE moving the refrigerator away from the wall, be sure to turn the leveling legs counterclockwise so that the weight of the refrigerator is fully transferred to the front rollers.

• The refrigerator will not be level from front to back. It will have a slight backward tilt for proper door-closing.

To adjust the leveling legs,

turn the two front leveling legs clockwise to raise the front of the refrigerator and counterclockwise to lower it.

ROLLERS AND LEVELING LEGS

Clockwise to raise refrigerator

PREPARE FOR INSTALLATION

Inside the freezer, loosen the two mounting screws, but do not screw them all the way out. If your model does not have the screws already in the freezer wall, look for two plug buttons. Remove the plug buttons and insert the two Phillips head screws. The screws should extend approximately 1/2″ (13mm) out from the freezer wall.

BEFORE YOU BEGIN

Read each step thoroughly before proceeding.

•

CAUTION – Unplug the

Refrigerator. To eliminate the danger of electric shock during installation, you must unplug the refrigerator from its electrical outlet.

Flat blade and Phillips

screwdrivers

Pliers

TOOLS YOU WILL NEED

REMOVE THE OUTLET COVER

• Remove the outlet cover

with a flat-blade screwdriver.

SET POWER SWITCH TO O (off)

Set the icemaker power switch to O (off). Leave the power switch in the O (off) position until the refrigerator is connected to the water supply to prevent premature operation.

Power Switch

INSTALL FILL TUBE

• If the refrigerator already has a

water tube inlet on the back of the refrigerator, go to Step 2.

• Remove and discard the white plug

from the lower left back corner of the freezer wall.

• Go to the back of the refrigerator. Find the small

label in the upper right hand corner and peel it off. Then discard the label.

• Peel one side of the paper away

from the water fill tube seal, slide the seal along the tube and affix to the back side of the water tube inlet flange.

• Remove the adhesive

backing on the opposite side of the water fill tube seal and slide the tube into the hole near the top at the back of the refrigerator. Firmly press on the inlet to secure it to the refrigerator.

Hole for wire tie

Remove plug

(Appearance may vary)

Side

Back

Seal

Mounting screws

Installation Instructions

PARTS INCLUDED

NO. DESCRIPTION QUANTITY

1 Water Fill Tube 1 2 Ice Fill Guide 1 3 Water Fill Tube Seal 1

ICEMAKER INSTALLATION INSTRUCTIONS

PLUG IN THE ICEMAKER

Holding the icemaker in place, insert the icemaker power cord plug into the socket on the back wall, making sure the prongs and holes are matched. Press the plug firmly into the socket. Lock the plug in place by clipping the restraints onto each side of the plug. Make sure the restraints click into place.

INSTALL THE ICE BUCKET

Place the ice bucket under the icemaker. Make sure the icemaker power switch is in the

O (off) position.

INSTALL THE ICEMAKER FILL CUP

Install the icemaker fill cup (side-mounted) into the icemaker as shown.

MOUNT THE ICEMAKER

• Lift the icemaker so the fill tube extension fits in

the fill cup opening. Hang the icemaker on the two screws.

Make sure:

• The power cord is still firmly in the socket.

• The fill tube extension extends into the

fill cup opening at the back of the icemaker. (Check the rear of the refrigerator to make sure the fill tube has not been pushed out of the back of the refrigerator).

• The icemaker mounting screws are located in the

uppermost position of the mounting slots.

THEN SECURELY TIGHTEN THE ICEMAKER MOUNTING SCREWS.

Installation Instructions

REMOVE THE COVER

Use a Phillips head screwdriver to remove the compressor compartment access cover. This requires removing six screws which attach the cover to the back of the refrigerator case.

Be sure to save the screws as the access cover must be reinstalled later to ensure your refrigerator will function properly.

Icemaker fill cup

Fill tube extension

Fill cup opening

Ice bucket

ICEMAKER INSTALLATION INSTRUCTIONS (CONT.)

Installation Instructions

ATTACH THE WATER VALVE

• Locate the female connector plug. Plug the

female connector onto the male terminals on the water valve. Either wire can go on either

terminal.

• Fasten the water valve to the cabinet by driving

the Phillips head screw from the kit into the hole in the cabinet leg.

Female connector

Male terminals

Phillips head screw

CONNECT THE WATER LINE

• Make sure there is enough plastic water line to

extend from the water valve to well into the water tube inlet. Cut off any excess tubing.

• Squeeze the ends of the hose clamp from the

kit with pliers and slide the clamp over the water tube inlet.

• While still squeezing the clamp, insert the plastic

water line into the inlet as far as it will go (approximately 1″ [25 mm]).

• Then slide the clamp downward to capture the

plastic water line in place.

• Make sure the fill tube is aimed down.

Water tube inlet

INSTALL WATER LINE CLAMP

• Attach the metal water line clamp (strain relief)

to the refrigerator. Drive the screw from the kit through the clamp at the indent into the back of the cabinet.

• The metal clamp is for the house water line (see

the Water Line Installation Instructions). It is not to be used for the tubing from the water valve up to the icemaker.

Screw

Strain relief

Hose clamp

ROUTE AND ATTACH THE PLASTIC WATER LINE

• Fasten the plastic water line to the back

of the cabinet with adhesive-backed fasteners, spacing the fasteners as shown to take up slack in the line.

Adhesive-backed fasteners for plastic water line

Installation Instructions

ATTACH WARRANTY LABEL

A label is provided with this kit to record the date of installation for warranty purposes. Apply it to the back of the refrigerator. The icemaker installation inside the freezer is now complete.

WATER VALVE INSTALLED

Refer to the Water Line Installation Instructions for connection to the home water supply. After water line installation is completed, set the icemaker power switch to I (on).

The icemaking cycle will not begin until the icemaker and freezer compartment reach operating temperature, then icemaking will begin automatically.

ICEMAKER INSTALLATION INSTRUCTIONS (CONT.)

INSTALLING THE WATER LINE

(ON SOME MODELS)

Recommended copper water supply kits are WX8X2, WX8X3 or WX8X4, depending on the amount of tubing you need. Approved plastic water supply lines are GE SmartConnect™Refrigerator Tubing (WX08X10002, WX08X10006, WX08X10015 and WX08X10025).

When connecting your refrigerator to a GE Reverse Osmosis Water System, the only approved installation is with a GE RVKit. For other reverse osmosis water systems, follow the manufacturer’s recommendations.

This water line installation is not warranted by the refrigerator or icemaker manufacturer. Follow these instructions carefully to minimize the risk of expensive water damage.

Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and lead to water leakage or flooding. Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.

To prevent burns and product damage, do not hook up the water line to the hot water line.

If you use your refrigerator before connecting the water line, make sure the icemaker power switch is in the O (off) position (on power switch models) or the feeler arm is in the STOP (up) position (on feeler arm models).

Do not install the icemaker tubing in areas where temperatures fall below freezing.

When using any electrical device (such as a power drill) during installation, be sure the device is double insulated or grounded in a manner to prevent the hazard of electric shock, or is battery powered.

All installations must be in accordance with local plumbing code requirements.

BEFORE YOU BEGIN

Installation Instructions

WHAT YOU WILL NEED

• Copper or GE SmartConnect™Refrigerator Tubing kit, 1/4″ outer diameter to connect the refrigerator

to the water supply. If using copper, be sure both ends of the tubing are cut square.

To determine how much tubing you need: Measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Then add 8′ (2.4 m). Be sure there is sufficient extra tubing to allow the refrigerator to move out from the wall after installation.

GE SmartConnect™Refrigerator Tubing Kits are available in the following lengths:

2′ (.6 m) – WX08X10002 6′ (1.8 m) – WX08X10006 15′ (4.6 m) – WX08X10015 25′ (7.6 m) – WX08X10025

NOTE: The only GE approved plastic tubing is that supplied in GE SmartConnect™Refrigerator Tubing kits. Do not use any other plastic water supply line because the line is under pressure at all times. Certain types of plastic will crack or rupture with age and cause water damage to your home.

INSTALLING THE WATER LINE (CONT.)

• A GE water supply kit (containing tubing, shutoff valve and fittings listed below) is available at extra cost from your dealer or from Parts and Accessories,

800.626.2002.

• A cold water supply. The water pressure must be between 20 and 120 p.s.i. (1.4–8.1 bar).

• Power drill.

• 1/2″ or adjustable wrench.

• Straight and Phillips blade screwdriver.

• Two 1/4″ outer diameter compression nuts and

2 ferrules (sleeves)—to connect the copper tubing to the shutoff valve and the refrigerator water valve.

• If you are using a GE SmartConnect™Refrigerator Tubing kit, the necessary fittings are preassembled to the tubing.

• If your existing copper water line has a flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting. Do not cut formed end from GE SmartConnect

™

Refrigerator tubing.

• Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32″ at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes.

WHAT YOU WILL NEED (CONT.)

Installation Instructions

SHUT OFF THE MAIN WATER SUPPLY

Turn on the nearest faucet long enough to clear the line of water.

Install the shutoff valve on the nearest frequently used drinking water line.

Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe.

CHOOSE THE VALVE LOCATION

Drill a 1/4″ hole in the water pipe (even if using a self-piercing valve), using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe.

Take care not to allow water to drain into the drill.

Failure to drill a 1/4″ hole may result in reduced ice production or smaller cubes.

DRILL THE HOLE FOR THE VALVE

Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve.

Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.

For plastic tubing from a GE SmartConnect

™

Refrigerator Tubing kit, insert the molded end of the tubing into the shutoff valve and tighten compression nut until it is hand-tight; then tighten one additional turn with a wrench. Overtightening may cause leaks.

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.

CONNECT THE TUBING TO THE VALVE

Turn the main water supply on and flush out the tubing until the water is clear.

Shut the water off at the water valve after about one quart (1 liter) of water has been flushed through the tubing.

FLUSH OUT THE TUBING

Installation Instructions

Saddle-Type Shutoff Valve

Compression Nut

SmartConnect

™

Tubing

Packing Nut

Outlet Valve

Ferrule (sleeve)

Fasten the shutoff valve to the cold water pipe with the pipe clamp.

NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.

FASTEN THE SHUTOFF VALVE

Tighten the clamp screws until the sealing washer begins to swell.

NOTE: Do not overtighten or you may crush the tubing.

TIGHTEN THE PIPE CLAMP

Route the tubing between the cold water line and the refrigerator.

Route the tubing through a hole drilled in the wall

or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible.

NOTE: Be sure there is sufficient extra tubing to allow the refrigerator to move out from the wall after installation.

ROUTE THE TUBING

Washer

Inlet End

Pipe Clamp

Clamp Screw

Vertical Cold Water Pipe

Saddle-Type Shutoff Valve

Pipe Clamp

NOTES:

• Before making the connection to the refrigerator, be sure the refrigerator power cord is not plugged into the wall outlet.

• We recommend installing a water filter if your water supply has sand or particles that could clog the screen of the refrigerator’s water valve. Install it in the water line near the refrigerator. If using GE SmartConnect™Refrigerator Tubing kit, you will need an additional tube (WX08X10002) to connect the filter. Do not cut plastic tube to install filter.

Remove the screws holding the right side of the access cover. Fold back the cover.

Remove the plastic flexible cap from the water valve (refrigerator connection).

Place the compression nut and ferrule (sleeve) onto the end of the tubing as shown. On GE SmartConnect™Refrigerator Tubing kit, the nuts are already assembled to the tubing.

Insert the end of the tubing into the water valve connection as far as possible. While holding the tubing, tighten the fitting.

For plastic tubing from a GE SmartConnect

™

Refrigerator Tubing kit, insert the molded end of the tubing into the water valve connection and tighten compression nut until it is hand-tight; then tighten one additional turn with a wrench. Overtightening may cause leaks.

Fasten the tubing into the clamp provided to hold it in a vertical position. You may need to pry open the clamp.

CONNECT THE TUBING TO THE REFRIGERATOR

Installation Instructions

Tighten any connections that leak.

TURN THE WATER ON AT THE SHUTOFF VALVE

Reattach the access cover.

1/4″ Compression Nut

Tubing Clamp

1/4″ Tubing

Ferrule (sleeve)

Refrigerator Connection

SmartConnect

™

Tubing

INSTALLING THE WATER LINE (CONT.)

One of the illustrations below will look like the connection on your refrigerator.

CONNECT THE TUBING TO THE REFRIGERATOR (CONT.)

When reversing the door swing:

• Read the instructions all the way through before

starting.

• Handle parts carefully to avoid scratching paint.

• Set screws down by their related parts to avoid using

them in the wrong places.

• Provide a non-scratching work surface for

the doors.

IMPORTANT: Once you begin, do not move the cabinet until door-swing reversal is completed.

These instructions are for changing the hinges from the right side to the left side—if you ever want to change the hinges back to the right side, follow these same instructions and reverse all references to left and right.

Unplug the refrigerator from its electrical outlet.

Empty all door shelves, including the dairy compartment.

IMPORTANT NOTES

5/16″ socket and ratchet

TOOLS YOU WILL NEED

Phillips screwdriver

Putty knife or

thin-blade screwdriver

Masking tape

On power switch models, set the icemaker power switch to the l (on) position. On feeler arm models, move the feeler arm to the ON (down) position. The icemaker will not begin to operate until it reaches its operating temperature of 15°F (–9°C) or below. It will then begin operation automatically.

NOTE: In lower water pressure conditions, the water valve may turn on up to 3 times to deliver enough water to the icemaker.

Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall.

PLUG IN THE REFRIGERATOR

START THE ICEMAKER

Power switch

Power switch model

Feeler Arm in the STOP (up) position

Feeler Arm in the ON (down) position

Feeler arm model

Installation Instructions

REVERSING THE DOOR SWING

Make sure proper ground exists before use.

IMPORTANT: PLEASE READ CAREFULLY

FOR PERSONAL SAFETY, THIS APPLIANCE MUST BE PROPERLY GROUNDED.

The power cord of this appliance is equipped with a 3-prong (grounding) plug that mates with a standard 3-prong (grounding) wall receptacle to minimize the risk of electric shock hazard from this appliance. The customer should have the wall receptacle and circuit checked by a qualified electrician to make sure the receptacle is properly grounded.

Where a standard two-prong wall receptacle is encountered, it is the personal responsibility and obligation of the customer to have it replaced with a properly grounded 3-prong wall receptacle.

DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR REMOVE THE THIRD (GROUND) PRONG FROM THE POWER CORD.

TRANSFER BOTTOM HINGE BRACKET TO THE LEFT

For models with a base grille, remove it by grasping it about 6″ from each end and pulling its bottom edge toward you.

Using a 5/16″ socket and ratchet, remove the 3 screws from the bottom hinge. Taking care not to misplace the washer on the bottom hinge, move the bottom hinge from the right to the left side.

NOTE: If the washer is not on the hinge bracket, check to see if it is stuck to the bottom of the door.

Plastic Washer

Hinge Bracket

Replace the base grille by inserting the tops of the metal clips into the oval vents, making sure one of the plastic tabs on the back of the grille goes into each of the oval vents. Then push the bottom of the grille forward until it snaps into place.

REMOVE REFRIGERATOR DOOR

Tape the door shut with masking tape.

Remove the center hinge by removing two hinge screws with a 5/16″ socket and ratchet. Lift the hinge pin up and out of the door.

NOTE: Do not misplace the washer located on the underside of the center hinge pin.

Remove the tape and tilt the door away from the cabinet. Lift the door straight up to free its bottom socket from the pin in the bottom hinge bracket.

Set the door on a non-scratching surface with the inside up.

CAUTION: Do not let door drop to the floor. To do so could damage the door stop.

TRANSFER TOP HINGE TO THE LEFT

Interchange hinge and screws at top right with screws at the top left of cabinet.

Do not tighten screws on hinge side at this time.

Plastic Washer

Fresh Food Door

Hinge Pin

Center Hinge Bracket

Installation Instructions

REVERSING THE DOOR SWING (CONT.)

REMOVE FREEZER DOOR

Tape the door shut with masking tape.

Remove the tape and tilt the door away from the cabinet. Lift it off the center hinge pin.

NOTE: Do not misplace the washer located on the top side of the center hinge pin.

Set the door on a non-scratching surface with the inside up.

Remove the hinge cover on top of the freezer door.

Remove the four screws with a 5/16″ socket and ratchet, then lift the hinge straight up to free the hinge pin from the socket in the top of the door.

Top Hinge

Installation Instructions

TRANSFER DOOR STOPS

On each door, move the metal door stop from the right to the left.

Move any screws from the left to the right.

Door Stop

Left Side

Right Side

REVERSING DOOR HANDLES – TRANSFER FREEZER DOOR HANDLE TO THE RIGHT SIDE OF THE REFRIGERATOR DOOR (CONT.)

4. Insert the mounting screw into the surface of the right side of the refrigerator door with a Phillips screwdriver.

5. Align the handle with the mounting screw.

6. Push the handle down.

7. Secure the top end of

the handle by inserting two screws and tightening them with a Phillips screwdriver. NOTE: Do not over-tighten.

REVERSING DOOR HANDLES – TRANSFER FREEZER DOOR HANDLE TO THE RIGHT SIDE OF THE REFRIGERATOR DOOR

1. Remove the two screws securing the bottom end of the handle with a Phillips screwdriver.

2. Rotate the handle out and lift off of the mounting screw on the freezer door.

3. Remove the mounting screw from the surface of the freezer door.

Installation Instructions

REVERSING THE DOOR SWING (CONT.)

REVERSING DOOR HANDLES – TRANSFER REFRIGERATOR DOOR HANDLE TO THE RIGHT SIDE OF THE FREEZER DOOR (CONT.)

4. Insert the mounting screw into the surface of the right side of the freezer door with a Phillips screwdriver.

5. Align the handle with the mounting screw.

6. Rotate the handle.

7. Secure the bottom end

of the handle by inserting two screws and tightening them with a Phillips screwdriver. NOTE: Do not over-tighten.

REVERSING DOOR HANDLES – TRANSFER REFRIGERATOR DOOR HANDLE TO THE RIGHT SIDE OF THE FREEZER DOOR

1. Remove the two screws securing the top end of the handle with a Phillips screwdriver.

2. Rotate the handle out and lift off of the mounting screw on the refrigerator door.

3. Remove the mounting screw from the surface of the refrigerator door.

REHANG THE REFRIGERATOR DOOR

Lower the refrigerator door onto the bottom hinge pin.

Installation Instructions

Screw the two screws into the center hinge location on the left side with a 5/16″ socket and ratchet.

Straighten the door and place the center hinge pin into the opening on top of the door. Remember to include the washer.

Move the door into place, so you can align the center hinge bracket over the center hinge holes on the left side. Insert and tighten the two screws with a 5/16″ socket and ratchet.

NOTE: Ensure the washer is in place on top of the hinge pin.

Plastic Washer

Refrigerator Door

Hinge Pin

Center Hinge Bracket

REHANG THE FREEZER DOOR

Lower the freezer door onto the center hinge pin. Be sure the washer is in place.

Lift the top hinge so the pin fits into the door socket. Support the door on the handle side and make sure

the door is straight and the gap between the doors is even across the front. While holding the door in place, tighten the top hinge screws.

Center Hinge Pin

Plastic Washer

ADJUST THE DOORS (IF NEEDED)

If the freezer door is too high:

Remove the hinge cover on top of the freezer door and loosen the four screws with a 5/16″ socket and ratchet. Replace the hinge cover.

If both doors are too high:

1. Remove

the hinge cover on top of the freezer door and loosen the four screws with a 5/16″ socket and ratchet.

2. Loosen the two center hinge screws with a 5/16″

socket and ratchet.

3. Slide the center hinge to the left to lower the doors.

4. Fully tighten all screws and replace top hinge cover.

If both doors are too low:

1. Remove the

hinge cover on top of the freezer door and loosen the four screws with a 5/16″ socket and ratchet.

2. Loosen the two center hinge screws with a 5/16″ socket and ratchet.

3. Slide the center hinge to the right to raise the doors.

4. Fully tighten all screws and replace top hinge cover.

NOTE: Save the door spacer.

Doors may settle with use.

Loosen screws.

5/16″

Loosen screws. 5/16″

Loosen screws and slide left to lower

doors.

5/16″

Loosen screws. 5/16″

Loosen screws and slide right to raise

doors.

5/16″

Door Spacer

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

HUMMM...

WHOOSH...

■

The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating.

■

You may hear a whooshing sound when the doors close. This is due to pressure equalizing within the refrigerator.

Normal operating sounds.

Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology.

■

You may hear the fans spinning at high speeds. This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to maintain the correct temperatures.

CLICKS, POPS,

CRACKS and CHIRPS

■

You may hear cracking or popping sounds when the refrigerator is first plugged in. This happens as the refrigerator cools to the correct temperature.

■

The compressor may cause a clicking or chirping sound when attempting to restart (this could take up to 5 minutes).

■

Expansion and contraction of cooling coils during and after defrost can cause a cracking or popping sound.

■

On models with an icemaker, after an icemaking cycle, you may hear the ice cubes dropping into the ice bucket.

■

On models with a dispenser, during water dispense, you may hear the water lines move at initial dispense and after dispenser button is released.

WATER SOUNDS

■

The flow of refrigerant through the freezer cooling coils may make a gurgling noise like boiling water.

■

Water dropping on the defrost heater can cause a sizzling, popping or buzzing sound during the defrost cycle.

■

A water dripping noise may occur during the defrost cycle as ice melts from the evaporator and flows into the drain pan.

■

Closing the door may cause a gurgling sound due to pressure equalization.

Do you hear what I hear? These sounds are normal.

For additional information on normal icemaker operating sounds, see the

About the automatic icemaker section.

Before you call for service… ge.com

Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem Possible Causes What To Do

Freezer door pops open This is normal if, after • This indicates that there is a good seal on the freezer when refrigerator door popping open, the freezer door. If the freezer door does not automatically close after is closed door closed on its own. popping open, the rollers need adjusting. See Rollers and

Leveling Legs.

Door does not close Leveling legs need adjusting. •See Rollers and Leveling Legs. by itself

Refrigerator does Refrigerator in defrost cycle. • Wait about 40 minutes for defrost cycle to end. not operate

Refrigerator control in • Move the refrigerator and freezer control to a 1 (off) position. temperature setting.

Refrigerator is unplugged. •Push the plug completely into the outlet.

The fuse is blown/circuit • Replace fuse or reset the breaker. breaker is tripped.

Vibration or rattling Refrigerator is not resting • Adjust leveling legs (See Rollers and Leveling Legs). (slight vibration on all four rollers. is normal)

Motor operates for Normal when refrigerator •Wait 24 hours for the refrigerator to completely long periods or cycles is first plugged in. cool down. on and off frequently

Often occurs when large • This is normal.

(Modern refrigerators

amounts of food are

with more storage

placed in refrigerator.

space and a larger

Door left open. • Check to see if package is holding door open.

freezer require more

Hot weather or frequent • This is normal.

operating time. They

door openings.

start and stop often

Temperature controls set •See About the controls.

to maintain even

at the coldest setting.

temperatures.)

Refrigerator or freezer Temperature control not set • See About the controls . compartment too warm cold enough.

Warm weather or frequent • Set the temperature control one step colder. door openings. See About the controls.

Door left open. • Check to see if package is holding door open.

Freezer door popped open. • See the problem Freezer door pops open when

refrigerator door is closed.

Frost or ice crystals Door left open. • Check to see if package is holding door open. on frozen food

Too frequent or too long

(frost within package

door openings.

is normal)

Food blocking freezer air vents. • Move items away from the back wall of the freezer.

Frequent “buzzing” Icemaker power switch is in • Set the power switch to the O (off) position. Keeping it sound the I (on) position, but the in the I (on) position will damage the water valve.

water supply to the refrigerator has not been connected.

Small or hollow cubes Water filter clogged. • Replace filter cartridge with new cartridge or with plug.

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

Problem Possible Causes What To Do

Automatic icemaker Icemaker power switch is •On power switch models, set the power switch to the (on some models) not on. I (on) position. On feeler arm models, move the feeler does not work arm to the ON (down) position.

Water supply turned off or • See Installing the water line. not connected.

Freezer compartment •Wait 24 hours for the refrigerator to completely too warm. cool down.

Piled up cubes in the storage •Level cubes by hand. bin cause the icemaker to shut off.

Ice cubes stuck in icemaker. •Turn off the icemaker, remove cubes and turn the (Green power light on icemaker back on. icemaker blinking.)

Ice cubes have Ice storage bin needs cleaning. •Empty and wash bin. Discard old cubes. odor/taste

Food transmitting odor/taste •Wrap foods well. to ice cubes.

Interior of refrigerator •See Care and cleaning. needs cleaning.

Slow ice cube freezing Door left open. •Check to see if package is holding door open.

Temperature control not set •See About the controls. cold enough.

•A newly installed refrigerator may take 12–24 hours

to begin making ice cubes.

Moisture forms on Not unusual during •Wipe surface dry; then adjust the fresh food control cabinet surface periods of high humidity. setting one number higher and check again in 24 hours. between the doors

Refrigerator has odor Foods transmitting • Foods with strong odors should be tightly wrapped.

odor to refrigerator.

• Keep an open box of baking soda in the refrigerator;

replace every three months.

Interior needs cleaning. • See Care and cleaning.

Moisture collects inside Too frequent or too (in humid weather, air long door openings. carries moisture into

Open containers of water or • Cover or seal open containers. During a defrost cycle,

refrigerator when doors

warm food in the refrigerator. moisture will be removed from the refrigerator, but may

are opened)

return with long or frequent door openings.

Refrigerator compartment No power at outlet. •Replace fuse or reset the breaker. light does not work

Light bulb burned out or loose. •See Replacing the light bulbs.

Before you call for service…

Troubleshooting Tips

Problem Possible Causes What To Do

Hot air from bottom Normal air flow cooling of refrigerator motor. In the refrigeration

process, it is normal that heat be expelled in the area under the refrigerator. Some floor coverings will discolor at these normal and safe temperatures.

Food freezing in Food too close to the air vent •Move the food away from the air vent (near the the refrigerator at the back of the refrigerator. controls).

Refrigerator control is set •Move the refrigerator control to a warmer too cold. temperature setting one increment at a time.

Orange glow Defrost heater is on. • This is normal. in the freezer

Door bins do not fit The freezer door bins are • Try to install the bins in both doors. in the door a different size than the

refrigerator door bins.

Controls do not light up Some models do not have • If you can read white numbers on the control setting,

lighted controls. the model does not have lighted controls.

Refrigerator light bulb burned •See Replacing the light bulbs. out or loose.

Water has poor Water dispenser has not been •Dispense water until all water in system is taste/odor used for a long time. replenished.

Water in first glass Normal when refrigerator • Wait 24 hours for the refrigerator to completely is warm is first installed. cool down.

Water dispenser has not been • Dispense water until all water is system is used for a long time. replenished.

Water system has been drained. • Allow several hours for replenished supply to chill.

No water or ice cube Supply line or shutoff valve •Call a plumber. production is clogged.

ge.com

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions

Consumer Support Troubleshooting Tips

Operating Instructions Safety InstructionsInstallation Instructions

Notes.

+ 78 hidden pages

GE GTL21, GTH21 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Operating Instructions

Care and Cleaning

Installation Instructions

Consumer Support

Operating Instructions Safety InstructionsInstallation Instructions

Automatic Icemaker (on some models)

REVERSING THE DOOR SWING

Consumer Support Troubleshooting Tips