GE GSD970P Use and Care Manual

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Page 1

❑

Safe~

instructions .........................3

Useand&re~tiel

Dishwasher

●

❑

Problem Solver

More auestions

GE Answer

Centera

.......................l

?...call

800.626.2000

2-l4

❑

Operating Instructions, Tips

Appliance Registration ..................................2

China, Crystal, Sterling . . 10

Cycle Features .................................................4

Detergent Guide .............................................7

Dispenser Cups ...............................................7

Drying Options Energy-Saving

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...........................4, 5

Operating instructions ..............................4, 5

Rinse Agent......................................................6

Water Temperature . . . . . . . . . . . . . . . . . . . . . . . .................6

✎ ✎ ✎ ✎

✎

✎ ✎

✎

✜

,..:!., ,

Care and Cleaning

Air Gap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

................................................4

Tips.........................................5

.........................................................8.

❑

Preparation

Front Panel Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Consumer Services

Model and Serial Numbers ..........................2

Repair Service

Warranty ........................................Back Cover

Model GSD970~

.................................................2

...................l5

GE Appliances

Page 2

~LP

mLP

YOU...

Before using your dishwasher, read this guide carefully.

It is intended to help you operate and maintain your new dishwasher properly.

Keep it handy for answers to your questions.

If you don’t understand something or need more help, write (include your phone number):

Consumer Affairs GE Appliances Appliance Park Louisville, KY 40225

To obtain a Spanish language version of this book, call GE Answer Center” name a

800.626.2000 consumer information service.

If you received a damaged dishwasher...

Immediately contact the dealer (or builder) that sold you the dishwasher.

Save time and money. Before you request service . . .

Check the Problem back of this guide. It lists causes of minor operating problems that you can correct yourself.

Para

Espafiol

GE Answer

servicio

para el

telifono

obtener

versi6n

este

manual,

Center,@

informacibn

consumidor,

800.626.2000.

Solver

in the

Write down the model and serial numbers.

You’ll find them on a label fastened to the tub wall just inside the dishwasher door.

These numbers are also on the Consumer Product Ownership Registration Card that came with your dishwasher. Before sending in this card, please write these numbers here:

Model Number

Serial Number

Use these numbers in any correspondence or service calls

concerning your dishwasher.

YOU NEED SERVICE...

To obtain service, see the Consumer Services page in the back of this guide.

We’re proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are three steps to follow for further help.

FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this

will

solve the problem.

NEXT, if you are still not pleased, write all the details—including your phone number—to:

Manager, Consumer Relations GE Appliances Appliance Park Louisville, KY 40225

FINALLY, if your problem is still not resolved, write:

Major Appliance Consumer Action Panel 20 North Chicago, IL 60606

Wacker

Drive

Page 3

WARNING—When using this

appliance, always exercise basic

●

Use this appliance only for its intended

as you Guide.

.’,

‘Q-\4’: b

y + ,..

.4.

receive an Installation Instructions sheet with your dishwasher, you can obtain one by calling, toll free, the GE Answer Center? 800.626.2000.

—This appliance must be connected to a grounded

metal, permanent wiring system; or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead of the appliance.

—Connect to a properly rated, protected and sized

power-supply circuit to avoid electrical overload.

.,” .,

safety precautions, including the following:

till find

described in this Use and Care

●

This dishwasher must be properly

installed and located in accordance

with

the Installation Instructions

before it is used. If you did not

●

Do not store or use combustible

materials, gasoline or other

flammable vapors and liquids

purpose?

in the vicinity of this or any other appliance.

●

Use only powder or liquid detergents or wetting

agents recommended for use in a dishwasher.

●

Do not wash plastic items unless marked

“dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.

● Load light plastic items so they will not become

dislodged and drop to the bottom of the dishwasher—they might come into contact with

the

Calrod@

To minimize the possibility of

●

When loading items to be washed:

A. Locate sharp items so that they are not likely

to damage the door seal, and

B. Load sharp knives with the handles up to

reduce the risk of cut-type injuries.

heating element and be damaged.

i~ug.

●

Do not touch the

or immediately after use.

●

Do not operate your dishwasher unless all enclosure

panels are properly in place.

●

Do not abuse, sit on, or stand on the door or dish

rack of the dishwasher.

●

Close supervision is necessary if this appliance

is used by or near children. Do not allow children to play inside, on or with this appliance or any discarded appliance. Dispose of discarded appliances and shipping or packing material properly. Before discarding a dishwasher, remove the door of the washing compartment.

●

Keep all washing detergents and wetting agents

out of the reach of children, preferably in a locked cabinet. Observe all warnings on container labels to avoid personal injury.

/“

before attempting any maintenance. NOTE: Turning the control dial to the OFF position

does not disconnect the appliance from the

power supply. We recommend having a qualified

technician service your appliance.

water pipes if hot water has not been used for a

period of two weeks or longer. HYDROGEN GAS

IS EXPLOSIVE. To prevent the possibility of damage or injury, if you have not used hot water for two weeks or more, or moved into a residence in which the hot water system may not have been used for some time, turn on all hot water faucets and allow them to run for several minutes before using any electrical appliance which is connected to the hot water system. This will allow any hydrogen gas to escape. Also, since the gas is flammable, do not smoke or use an open flame or appliance during this process.

Calrod@

●

To minimize the possibility of

electric shock, disconnect this appliance from the power supply

WARNING-~DROGEN

produced by the chemical action within your water heater. It can accumulate in the water heater andor

heating element during

GAS

SAVE THESE INSTRUCTIONS

●

Do not tamper with controls.

Page 4

HOW TO OPERATE YOUR DISHWASHER

STEP 1. Load your dishwasher with dishes, silverware, pots, pans, bowls, etc., according to the Loading section.

STEP 2. Add detergent to the detergent dispenser. Make sure the Cycle Indicator Dial is before adding detergent. (See Detergent Guide.)

Use rinse aid agent to help prevent spotting. Occasionally check to insure that rinse agent container is at least half full. (See How to Use a Rinse Agent section. )

STEP 3. Select drying option. HEATED DRYING. Turns the

drying heater on for fast drying.

ENERGY SAVER (no-heat boost).

Turns the drying heater off to save energy. Dishes will dry naturally over a longer period such as overnight.

If you need your dishes sooner, open the dishwasher door after the cycle is complete to reduce the natural

drying time. Note: The ENERGY SAVER option will also cancel the

WASH HEAT BOOST. To obtain WASH HEAT BOOST

without HEATED DRY, select only the WASH HEAT BOOST option. (See Energy-Saving Tips

STEP 4. WASH HEAT BOOST Option WASH HEAT BOOST. This cycle

will be extended for 21 minutes while the dishwasher automatically heats the

water for good washing and drying. The

entering water When this option

be at least Temperature section.

mu~~~ at least

is%e]ected

140°F.

To test water, see How to Test Water

entering water must

120°F.

OFF position

Iml

section).

WASH HEAT

BOOST

❑

STEP 5. Select the wash cycle and start the dishwasher. (See Cycle Selection

● For POTSCRUBBER, NORMAL

WASH and LIGHT WASH cycles: a. Push selected b. Latch the door. c.

Slowly

turn Cycle Indicator

Dial to ON position to start the cycle. You will hear the motor start. There is a time delay between start-up and water fill so you not hear any wash action right away.

To obtain the benefits of a complete cycle, be careful that you do not turn the dial any further than necessary to start the dishwasher. If your dishwasher drains into a food waste disposer, operate the disposer until it is empty before starting the dishwasher.

● For RINSE & HOLD cycle:

a. Be sure door is unlatched. b. Select ENERGY SAVER

drying option.

c. Slowly turn Cycle Indicator Dial

to the ON position.

d. Latch the door to start the cycle

cycle

Hints:)

button.

SCRUBBER WASH

K[ll

IGHT

ASH & HOLO

will

RINSE

Cycle Selection Hints

is important to

● POTSCRUBBER—For items such as pots, pans and

casseroles with dried-on or baked-on soils. Everyday dishes may be included.

● NORMAL WASH—For loads of everyday dishes,

glasses and cookware with medium soils. Designed to yield high performance on normal soils.

● LIGHT WASH—For dishes that have been

rin.~ed

before loading. Also, for washing

soiled dishes with soils that have not dried on.

● RINSE & HOLD—For rinsing partial loads which

will be washed later.

Start

i.s not recommended,fi)r thi.~ cycle.

the Loading instructions.

Do not u,~e detergerlt.

/)re-

very Iightl)

Delay

Page 5

What Happens in Each Cycle

●

You’11 hear occasional clicking sounds: —Soft food disposer shredding action. —Drain valve opening to pump water out. —Timer control as cycle progresses.

● During the drying period:

—The motor stops. — Water vapor comes through the vent by the door

latch during drying and when water is being

pumped out.

—Detergent cup opening.

Wash Cycle

Water Use

Gallons

Wash Cycles

POTSCRUBBER

NORMAL WASH

LIGHT WASH

RINSE & HOLD

*Unextended times. These

Drying Options:

HEATED DRYING. Available on all wash cycles except RINSE& HOLD. Add 25 minutes to ENERGY SAVER (No Heat Boost). Drying heater is turned off. Dishes dry naturally. WASH HEAT BOOST is

(approx.) (approx.) Cycle

12.1

10.3

4.9

cycle

Time

Minutes

~~.

BMBmwwB

51*

mwammam

51*

times will be increased approximately 2 I minutes if WASH HEAT BOOST Option is selected.

Sequence

p\mWWW

mmm

wash

cycle time.

cancelled.

Energy-Saving Tips

● Operate dishwasher only when it’s full. Let the

dishes accumulate in dishwasher. When you put in only a partial load, use the RINSE & HOLD cycle to rinse off heavy soils. Be sure to latch the door when waiting for a full load. This helps keep soils moist, easier to remove.

●

you don’t need your dishes right away, use your

ENERGY-SAVER no heat boost feature that turns the drying heater off automatically. Dishes dry naturally over a longer period such as overnight.

Good

To get dishes

Dishwashing

clean

and dry, you need hot water. To help you get water of the

Starts with HOT Water

proper temperature, your dishwasher has a WATER HEAT BOOST feature. When selected (see Operating section), this water heating feature allows you to turn down your household water heater and save energy if you’re willing to

let the dishwasher run a and drying, the entering water must be between dish damage, inlet water should not exceed

little

longer while it heats water. For good washing

120°F.

and

150”F.

● Always select the cycle that uses the least amount

of water that will remove the soil from the load. (See the Operating section.)

● Turn your water heater down to deliver

water to your dishwasher and use the WASH HEAT BOOST Option. Make sure the entering water temperature is no less than Water Temperature section).

140°F.

To prevent

120°F.

(See How to Test

120°F.

Page 6

How to Test Water Temperature

Higher water temperature is needed to dissolve grease and activate powder detergents. If the water temperature is less than option. See WATER HEAT BOOST section.

Check your water temperature with a candy or meat thermometer. Turn on the hot water faucet nearest the dishwasher. Put the thermometer in a glass and

let the water run continuously into the glass until the

temperature stops rising. If the water temperature is below

Helpful hints: If outside temperatures are unusually low, or if your water travels a long distance from water heater to dishwasher, you may need to set your water

140°F.,

use the WATER HEAT BOOST

120°F.,

adjust your water heater.

How to Use a Rinse Agent

The rinse agent makes water flow off dishes quicker than usual. This lessens water spotting and makes drying faster, too.

For best agent such as JET-DRY brand is recommended.

Rinse agents come in either liquid or solid form. Your dishwasher uses the liquid form.

H OW to Unscrew the cap. Add liquid rinse agent

until it just reaches the bottom of the lip inside the dispenser opening. Replace the cap. The dispenser automatically releases the rinse

dishwashing

fill

the rinse agent dispenser. .

agent

into the final rinse water.

performance, use of a rinse

‘“’~~

FULL

heater’s thermostat up. If you have not used hot water for some time, the water in the pipes will be cold. Turn on the hot water faucet at the sink and allow it to run until the water is hot. Then start the dishwasher. If you’ve recently done laundry or run hot water for showers, give your water heater time to recover before operating the dishwasher.

To improve washability if the water is less than and you cannot adjust your water heater: Select a longer cycle and detergent.

If you accidentally spill: Wipe up the rinse

agent with a damp cloth. Don’t leave the spill in the dishwasher. It can keep your detergent from working.

If you can’t find any rinse agent, write:

BENCKISER CONSUMER PRODUCTS, INC.

(“JET-DRY”) Corporate Centre 55 Federal Road

P.O.

Danbury, CT 06813-1991

fill

both detergent cups at least half-full with

Box 1991

120°F.

How to Choose and Use the Right Detergent

First, use only powder or liquid detergent specifically made for use in dishwashers. Other types will cause

Second, check the phosphate

content.

hard-water materials from forming spots or film on your dishes. If your water is hard (7 grains or more), your detergent has to work harder. Detergents with a higher phosphate

level will

the phosphate content is low or less), you’ll have to use extra detergent with hard water.

oversudsing.

Phosphate helps prevent

probably work better. If

(8.7Yo

Your water department can tell

you how hard your water is. So

can your county extension agent or your area’s water softener company. Just

call

and ask them how many

“grains”

your water.

How much detergent use?

“hard” or “soft”? With hard water, you need extra detergent to get dishes clean. With soft water, you need less detergent.

Too much detergent with soft water not only wastes money, it can be harmful. It can cause a permanent cloudiness of glassware, called

“etching.” An outside layer of glass is etched away! Of course, this takes

of hardness there are in

That depends. Is your water

should

you

some time. But why take a chance when it’s easy to find out the

hardness of your water.

Keep your detergent fresh and dry.

Under the sink isn’t a good place to store detergent because there is too

much moisture. Don’t put powder detergent into the dispenser until you’re ready to wash dishes, either. (It won’t be fresh OR dry.)

If your powder detergent gets old

or lumpy, throw it away.

detergent often won’t dissolve. If you

use a liquid dishwasher detergent,

these precautions are not necessary because liquid detergents don’t

“lump” as they age or come

in contact with moisture.

Old

Page 7

You’ll find two detergent dispensers on the inside door of your dishwasher. Two, because some cycles

use two washes.

Close the main cup. NOTE: To open detergent cup after it has

been closed, the

Cycle

to the OFF position. When the closed contains soap it is best that the door

be in a partially open position before rotating the Cycle Indicator Dial. This will help reduce the amount cLosE of detergent and rinse aid agent spillage into the tub.

unlalch

Indicator Dial

the

cup

ROTATE AND

NDLE,

“GHTLY

Detergent

CYCLES POTSCRUBBER

NORMAL WASH LIGHT WASH

RINSE & HOLD

*12 grains and up is extremely hard water. A water softener is recommended. Without it, lime

can build up in the water valve. The water valve may stick while open and cause flooding.

Usage

Guide

SO~

(O-3 grains hardness) (3-7 grains) Main Cup Half Full

Half Full

(powder or liquid)

WATER

Open Cup

Half Full

None Half Full

Use no detergent Use no detergent

MEDIUM WATER HARD WATER

Main Cup Completely

Full

Open Cup

Half Full

None Completely

How to Prepare the Dishes for Washing

If this is your first dishwasher, or if you’re replacing a much older model, you may wonder how much preparation your dishes need. Actually very little.

Pre-rinsing of normal food soils is not necessary. With common sense and a little practice you’ll soon know what foods to remove. Here are some guidelines:

1. Scrape off bones, seeds, skins, toothpicks and other

hard solids. It is also best to remove hard-shelled vegetables, meat trimmings, leafy vegetables and crusts. Remove excessive quantities of oil or grease.

2. Remove large quantities of any food. Your

dishwasher has a built-in soft food disposer that pulverizes soft food bits and flushes them away. It can handle small amounts of soft foods, but large amounts will be difficult to handle.

3. Try to remove food scraps and place dishes in dishwasher before soil has a chance to dry and become hard. Dishes with dried-on difficult to wash and may not come clean in the NORMAL WASH cycle. Remember to use your RINSE & HOLD cycle for small “holding” loads.

NOTE: The foods mentioned are examples only. Other foods not mentioned may also need to be removed from your dishes. You may also want to consider removing foods such as mustard, mayonnaise, vinegar, lemon juice and other foods that can cause discoloration of stainless steel if allowed to remain on dishes for a long period of time.

(7- 12 grains*) Main

Cup*

Completely Full Full

Full

~Filled

Filled Open Cup

Use no detergent

Main Cup holds 3 tablespoons;

Completely

holds

soil

are more

Open

Cup$

None

2 tablespoons,

Page 8

HOW TO LOAD YOUR

DISmASHER

This is a random mixed

you

will

have.

Make sure dishes are properly loaded to insure that water can reach the soiled surfaces. The wash arm in the bottom sprays water up. The tower that rises in the center sends water out over the dishes to wash the items in the upper rack. A spray arm in the top washes down also. Make sure to place tall items to the outside so the upper wash arm is not blocked.

load,

the most

~omm{)n

type

HOW TO LOAD THE TOP RACK

WATCH OUT FOR THIS.

The washer tower rises through the center of the bottom rack during the wash and rinse portions of the cycle. Don’t block it or load tall things next to it.

Also, be careful not to let a portion of an item such

as a pot or dish handle extend through the bottom rack. This could washing results.

block

the wash arm and cause poor

The top rack is best for glasses, cups and saucers. Cups and glasses fit best along the sides. This is the place for dishwasher-safe plastics, too. Make sure

small

plastic items are fall onto the stemware so that it cannot move easily. Don’t let the glasses touch each other.

Calrod@

lodged

in tightly so they can’t

heating element. Arrange

Sauce pans, mixing bowls and other small items may

be placed—face down—in the top rack. The top rack

is handy for

all

kinds of odd shapes.

Page 9

Fit plates pots and bowls along the sides, in corners or in the back.

Heavily soiled pots, pans and casseroles MUST be loaded in the bottom rack, facing down. Prop broiler pans and racks along the edge.

and

saucers between the pins. Load platters,

As shown here this plate is being placed with the soiled side facing the center of the rack so water and detergent from wash arm can reach soiled surfaces.

item

Ough

Put flatware in the removable basket with handles up to protect your hands. Mix knives, forks and spoons so they don’t nest together. Distribute evenly. Small plastic items, such as are not recommended for automatic placed in the dishwasher, they should go in the bottom of silverware basket with silverware on top.

Precaution!

Take out anything that may fall or extend through the bottom of the basket.

measuting

spoons and

lids

from

dishwashing. lf

small

containers,

Page 10

Material

Aluminum

Chinti

Stoneware

Crystal

Non-dishwasher items—such as electronic air cleaner filters, furnace filters, paint brushes, etc.

Glass Iron Pewter Plastics

Stainless steel

Sterling Silver and Silver

Non-stick coatings

Tin Wood

plate

WHAT YOU CAN USUALLY WASH SAFELY

YOUR DISHWASHER.

Usually

Safe

YES

NO NO

YES

NO NO

Exceptions (not safe)

Some colored anodized aluminum can fade.

Antique, metal-trimmed, hand-painted or over-the-glaze patterns fade. Gold leaf will discolor.

Antique, metal-trimmed or hand-painted patterns fade.

Gold

leaf will discolor.

Milk glass may yellow.

Iron will rust.

Pewter tarnishes.

Don’t put in same silverware basket with stainless steel. Contact between damage silver.

Don’t wash copper utensils in the same load. Silver may get a brown

film.

Adhesive used to attach some hollow-handle knives can loosen.

Tin can rust. Wood can warp, crack or lose

its finish with any type of washing.

metals can

Special Instructions

Some darkening or spotting possible. Remove by scouring with soap-filled steel wool pads.

If in doubt, check with the manufacturer. Or test wash one piece rest of the set.

Load securely to prevent movement. Check your manufacturer’s instructions for your crystal.

Do not wash in dishwasher. Damage to dishwasher and discoloration or staining of dishwasher may result.

If it doesn’t say DISHWASHER SAFE, test one piece in

the top rack before Rinse if not washing immediately. Salty or acid foods

can stain if left on. Rinse if not washing immediately. Salty or acid foods can

stain if left on. Dry detergent can cause difficult-to-remove black spots. Place in back section of silverware basket to avoid exposure to detergent from the detergent cup.

After washing, wipe the non-stick coating area with vegetable

daily

for at least a month. Compare with the

dishwashing an entire set.

oil

to keep it from

losing

its non-stick quality.

Forget a dish? Here’s when you can add it.

Add dishes any time during the RINSE & HOLD

cycle. With other wash cycles, you can add dishes

at any time BEFORE the main detergent wash portion

of the

cycle.

However, opening the door during any cycle lessens cleaning power. So try to load everything at the beginning.

Here’s how to

Push the door latch to the left. Washing will stop.

add

a forgotten dish:

2. Wait a few seconds until the water calms. Then open the door. WARNING: Hot vapor

may

rise

from opened door.

3. Add dishes you’

forgotten.

4. Close the door and push the latch to the far right. When the door is locked, washing will continue.

Page 11

USER MAINTENANCE INSTRUCTIONS

Clean the control panel with a lightly dampened Appliance Polish Wax & Cleaner (Cat. No. cloth. Dry thoroughly. Do not use abrasives or

sharp objects on the panel. They

can

damage it.

WR97X02 16) is available from GE Appliance

Parts Marts.

Clean the outside with a good appliance polish The inside usually takes care of itself. If it should wax. The outside cabinet finish is durable, but it

can scratch. So use no scouring pads,

harsh or

ever need cleaning, use a mild cleansing powder. Scouring pads and harsh cleaners can mar the finish.

gritty cleaners.

Not Using Your Dishwasher in Winter? Protect Against Freezing.

If your dishwasher is left in an unheated place during the winter,

PUMP COVER SCREWS

ask a service technician to:

● Cut off electrical power to the

dishwasher. Remove fuses or trip circuit breaker.

● Turn off the water supply.

●

Disconnect the water inlet 1

ine

from the water valve.

Built-in Dishwashers Often Use an Air Gap. Keep It Clean.

An air gap is a plumbing device. It protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. And you may not even have one. Not all plumbing codes require air gaps.

TWO TYPES OF

~l;’GAPSfll Ill

● Drain water from the inlet line

and water valve. (Use a pan to catch the water.)

● Reconnect the water inlet line to

the water valve.

● Remove the plastic pump cover

in the tub bottom and use a sponge to soak up water in the rubber boot.

If you have an air gap, check it at least once a month. IT IS NOT PART OF YOUR DISHWASHER. IT IS NOT COVERED IN YOUR WARRANTY.

The air gap is easy to clean.

With most types, first turn off the

dishwasher, then lift off the chrome cover. Then unscrew the plastic cap and check for any buildup of grit. A toothpick makes cleaning easy.

Check the air gap any time your dishwasher isn’t draining well.

Page 12

HOW TO CHANGE COLOR PANELS

If you are redecorating, you can change your dishwasher’s front panels to match or blend with your new colors.

The panel is held in place by the door trim and the trim on the

panel

below the door. Each side of each panel is a different color. Or you can paint a panel with the color

NOTE: Do not operate the dishwasher while changing panels or when lower access panel is removed.

How to change door panel insert:

1. Take out trim screws on either side of

the dishwasher door. Remove the side trim.

2. Slide out the insert panel.

3. Put the color you want in front.

(Careful+dges

4. Replace the insert panel, side trim

maybe sharp).

of your own choice.

and screws,

How to change the lower panel:

Remove panel attachment screws.

2. Remove the entire panel.

3. Take out screws and remove the top trim.

4. Slide the door panel out.

5. Turn the panel around and put the color you want in front.

6. Replace the lower panel, top trim and screws.

7. Replace the entire panel and attachment screws.

A wood panel trim kit contains trim and instructions for adding a decorative wood door access panel no thicker than 1/4” to match kitchen cabinets. The kit is available at no extra cost. (Specify

Order from:

GPF40.)

GE Appliances c/o

Dri-View

4706 Allmond Ave. Louisville, KY 40209

Manufacturing

panel

and lower

PROBLEM

DISHWASHER WON’T RUN

UNUSUAL NOISE

DISHES DON’T DRY

UNCLEAN DISHES AND FLATWARE

QUESTIONS?

USE THIS PROBLEM SOLVER

POSSIBLE CAUSE

A fuse in your home may be blown, or the circuit breaker tripped. Replace fuse or reset circuit breaker. Remove any other appliances from the circuit.

Utensils may not be secure on rack pins, or something small may have dropped from the rack. Water is causing utensils to rattle. Make sure everything is securely placed in dishwasher.

Make sure inlet water temperature is correct. (See How to Test Water Temperature

section).

Unload the bottom rack first. Water from dishes in the top rack maybe spilling into the bottom rack.

Check for improper loading. Dishes shouldn’t nest together. Avoid overloading. Check the rinse agent dispenser to see that it’s not empty. Check

Water Temperature section). Water pressure may be temporarily low. Turn on a faucet. Is water coming out slower

than usual? If so, wait until pressure is normal before using your dishwasher.

inlet

water temperature. It should be at least

120°F.

(To test, see How to Test

Plugged air gap. (See Care and Cleaning section). Improper rack loading. (See Loading section).

Page 13

PROBLEM

POSSIBLE CAUSE

DETERGENTCUP LID WON’T LATCH AFTER

ADD~G

DETERGENT YELLOW OR

BROWN FILM

SPOTS AND FILMING ON GLASSES AND FLATWARE

Cycle Indicator Dial must be

for cup lid to close and latch properly. If you unlatch the door and open it to dry your dishes, the Cycle Indicator Dial does not advance by itself.

Tea or coffee can stain cups. Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water.

An overall yellow or brown film on dishes or glassware can be caused by iron deposits in water. A special filter in the water supply line is the only way to correct this problem. Your water softener company can

Yellow film on sterling

siiver

results when you wash copper utensils in the same load.

tell

you about the filter.

Silver polish will usually remove this stain.

Spotting can be caused by all these things:

● Extremely hard water, (See How to Choose and Use Detergent section).

● Low inlet water temperature. (See How to Test Water Temperature section).

● Overloading the dishwasher.

Improper loading. (See Loading section).

● Old or damp powder detergent.

“

Phosphate level in detergent too low. (See How to Choose and Use Detergent section).

● Rinse agent dispenser empty. (See How to Use a Rinse Agent section).

● Too little detergent. (See How to Choose and Use Detergent section).

Local water conditions and personal preferences vary. Try several brands of detergents to find one that gives the best results for you. A liquid dishwasher detergent may help reduce filming.

To remove stubborn spots and

1. Remove

all metal

utensils from the dishwasher.

film

from glassware:

2. Do not add detergent.

3. Select POTSCRUBBER cycle.

4. Start the dishwasher and allow to run for 18 to 22 minutes. The dishwasher will

now be in the main wash.

5. Then open the door and pour 2 cups (500 ml) of white vinegar into the bottom of

the dishwasher.

6. Close the door and allow to complete the cycle.

If vinegar rinse doesn’t

work:

Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar. (Most drugstores carry citric acid crystals. If yours doesn’t, call GE Factory Service).

Using a vinegar or citric acid crystal rinse more than twice a month? Consider a home water softener.

(c[~ntinued

next page)

Page 14

THE PROBLEM

(continued)

SOL~R

PROBLEM

DETERGENT IN DISPENSER CUPS

CLOUDINESS ON GLASSWARE

CHIPPING OF CHINA

BLACK OR GRAY MARKS ON DISHES

LE~

POSSIBLE CAUSE

Water may not be reaching the detergent cups. Move dishes that maybe blocking detergent cup.

The dispenser cover may not be opening or may be blocked by improperly loaded items. If you used a powder detergent, open the cup and remove any caked-on detergent. If the cup still doesn’t open automatically, call for service.

Detergent may be old. If the powder detergent is hard or caked in the box, throw it away. The detergent may not be working well. Try another brand.

If vinegar or citric acid crystal rinse doesn’t work, the cloudiness is “etching.” The film cannot be removed.

It can be prevented: Use less detergent if you have soft water. Wash glassware in the shortest cycle that

Water temperature entering dishwasher exceeds Rough handling can cause chipping. Load with care. Make sure glassware and china

are secure and can’t jar stemware will clear the top of the tub when you push the rack into the dishwasher.

Always use the top rack for delicate items. Aluminum utensils often leave marks when they rub against dishes. Remove marks

with a mild abrasive cleanser.

will

get them clean.

loose.

(See Loading section). Make sure tall glasses and

150°F.

SMALL AMOUNT OF WATER STANDING IN THE BOTTOM OF THE TUB

WATER WON’T PUMP OUT OF THE TUB

SUDS IN THE TUB

DISHWASHER LEAKS

MOTOR HUMS

Water around the outlet on the tub bottom at the back of the tub is normal. It is clean water. It’s there to keep the water seal lubricated.

If the entire bottom of the tub has water, you may have a drain problem. Clean the air gap, if you have one. (See Care and Cleaning section).

Check the kitchen sink. Is it draining well? You may need a plumber. If dishwasher drains into disposer, run disposer to clear. Be sure disposer is not

clogged.

Sudsing

DISHWASHER DETERGENTS TO AVOID To remove suds from the tub: Open the dishwasher. Let suds evaporate. Add 1 gallon

of cold water to the tub. Close and latch the dishwasher. Pump out water by slowly turning the control

Repeat if necessary. Suds can cause unit to overflow. That’s why it’s so important to use a detergent that’s

designed for automatic dishwashers. Spilling the rinse agent can cause foam during washing. This can lead to

Wipe up accidental spill of rinse agent with a damp cloth. Dishwasher has not been used on a regular basis.

If you do not use your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist, and the garbage disposer clear.

detergents are not meant for dishwashers. USE ONLY AUTOMATIC

SUDSING.

dial

until a drain period is reached.

ovetiowing.

‘

If you need more help... call, toll free: GE Answer Center@ 800.626.2000 consumer information service

Page 15

We’ll Be There

With the purchase of your new GE appliance, receive the assurance that if you ever need information or

from GE, we’ll be’ there.

In-Home

Repak

you have to do is cdl—toll-free!

Service Contracts

assismnce

GEAnswer Center@

Whatever your question about any GE

major appliance, GE Answer

infi)rmation service is available to

help. Your cdl—and your question— will be courteously And you can time. open 24 hours a

answeIcd

CJE

Answer Cente@ service is

prompdy

day

7 days a week.

and

cdl

Cente@

any

Service

800-GE-CARES

f100-432-273fl

A GE

(.;onsurner

will provide expert repair service, scheduled at a time for you. Many company-operated locations offer you service today convenience

weekdays,

days). Our factory trained technicians know your appliance inside and out— so most repairs can be handled in just

one visit.

Service professional

hat’s

convenient

C,E

Consumer Service

tomorrow, or at your

(7:00

a.m. to

9:00 a.m. to 2:00 p.m.

7:00

p.m.

Satur.

800-626-2224

You can have the secure feeling that

(;E Consumer Service will still be

there after your warranty expires. Purchase a ranty is still in

a substantial discount. With a year contract, you’re assured of future service at today’s prices.

GF,

contract while your war-

effect

and you’ll receive

multiple-

Patis andAccessories

800-626-2002

Individu&

own appliances

parl.s

their b(mle. The

vides access 10

all

Gkl fully

and Discover cards

User maintenance instructions

contained in this

dures intended to be performed by any user. Other servicing

shoufd

vice personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

qudfied

01- accessories

(;enuine Renewal

warran[ed, VISA,

be referred to

to service fieir

can

have

sent

(;k;

parts

over

47,()()()

are

booMet

needed

dircc[ly (()

system pl”()-

parls... ancf

Parts

arc

,Mas(er{:al-d

accepted.

cover proce-

generdy

qutified

ser-

Telecommunication Device for the Deaf

For Customers

Wdh

Special Needs...

80~626.2000

UpoII

request, GE will provide Braille controls for a variety of GE appliances, and a brochure to assist in planning a barrier-free kitchen for persons with limited mobility To obtain these items, free of charge,

Consumers with impaired hearing

or speech who have access to a TDD

or a conventional teletypewriter may

cdl 800-TDD-GEAC

to request information or service.

cdl

800.626.2000.

(800-833-4322)

Page 16

YOUR GE DISHWASHER

WARRANTY

Save proof of original purchase date such as your sales slip or

cancelled

check to establish warranty period.

WHAT IS COVERED

FULL ONE-YEAR WARRANTY

For one year from date of original purchase, we will provide, free of

charge, parts and sewice labor in your home to repair or replace

part of

the

dishwasher that fails

any

because of a manufacturing defect. LIMITED SECOND-YEAR PARTS

WARRANTY

For the second year from date of original purchase, we will provide,

free of charge, replacement parts for

any part of

the

dishwasher

that fails because of a manufacturing defect. You pay for the service trip to your

sewice

home and

labor charges.

WHAT IS NOT COVERED

LIMITED FIVE-YEAR

RACWELECTRONIC PARTS

WARRANTY

For five years from date of original purchase, we will provide, free of charge, replacement parts for any

●

rack

that rusts because of a

manufacturing defect

or any

●

electronic control

module that fails

because of a manufacturing defect.

You pay for the

sewice trip to your

home and service labor charges.

FULL TWENTY-YEAR

TUB~OOR

LINER WARRANTY

For twenty years from date of original

purchase, we will provide, free of

charge, parts and service labor in your home to repair or replace

PermaTuf(O tub

fails to

contain water because of a

manufacturing defect.

●

Service trips to your home to teach

or door /iner

the

if it

you how to use the product. Read your Use and Care material.

If you then have any questions about operating the product, please contact your dealer or our Consumer Affairs office at the address below, or call, toll free: GE Answer Center”

800.626.2000 consumer information service

●

Improper installation.

If you have an installation problem, contact your dealer or installer. You are responsible for providing

This warranty is extended to the original purchaser and any succeeding owner for products

purchased for

ordina~

home use in

the 48 mainland states, Hawaii and

D.C.

Washington,

In Alaska the

warranty is the same except that it is

LIMITED because you must pay to

sewice

ship the product to the

shop or for the service technician’s travel costs to your home.

All warranty service will be

provided by our Factory

Sewice

Centers or by our authorized

(;ustomer Care” servicers during

normal working hours. Should your appliance need

service, during warranty period or

beyond, call 800-GE-CARES (800-432-2737).

adequate electrical, plumbing, and other connecting facilities.

●

Replacement of house fuses or

resetting of circuit breakers.

●

Cleaning or servicing of air gap

device in drain line.

●

Failure of the product if it is used for

other than its intended purpose or used commercially.

●

Damage to product caused by

accident, fire, floods or acts of God.

WARRANTOR IS NOT RESPONSIBLE

FOR CONSEQUENTIAL DAMAGES.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion

may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.

I I

Warrantor: General Electric Company

If further help is needed concerning this warranty, write:

Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225

Th;s

book is

Pati

Pub No. 49-5572

8-92

No.

165D3080P262

pr;nted

on recycled paper.

GSD970