GE GSD5610, GSD5620, GSD5640, GSD5630, GSD5650 User Manual

...
GE Appliances
Dishwashers
165D4700P218 49-5892 7-00 JR
www.geappliances.com
GSD5610 GSD5620 GSD5630 GSD5640 GSD5650 GSD5720 GSD5730 GSD5750 GSD5910 GSD5920 GSD5930 GSD5940 GSD5950 GSDL322 GSDL332 GSDL352
Owner’s Manual
Profile
Congratulations! You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department.
Best of all, you’ll experience these values each time you use your dishwasher. That’s important, because your new dishwasher will be part of your family for many years. And we hope you will be part of ours for a long time to come.
We thank you for buying GE. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home.
2
Important!
Fill out and return the Consumer Product Registration Card. There are two easy ways to register your appliance.
Through the Internet at
www.geappliances.com.
Complete and mail the enclosed card.
Write the model and serial numbers here.
#
#
You can find them on the tub wall just inside the door.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under the warranty.
Review the Section on Troubleshooting Tips
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE & You, A Service Partnership.
Inside you will find many helpful hints on how to use and maintain your dishwasher properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your dishwasher.
Read this Manual
Ask any GE appliance owner and they will tell you we stand behind our products with unmatched quality service. However, did you know that most questions result from simple problems that you can easily fix yourself in just a few minutes? This Owner’s Manual can tell you how.
You’ll find many answers to common problems here. If you review our chart of Troubleshooting Tips first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section. Or you can always call the GE Answer Center
® at
800.626.2000, 24 hours a day, 7 days a week.
If You Need Service
Safety Information . . . . . .4–7

Operating Instructions

Control Panel and
Settings . . . . . . . . . . . . . . .8–11
Using the Dishwasher . . .12–13
Loading the Racks . . . . . .14–16
Optional Accessories . . . . . . .17
Care and Cleaning . . . . . . . . .18

Troubleshooting Tips

Before You
Call For Service . . . . . . . . 19–23

Customer Service

Product Registration . . . . .29–30
Warranty . . . . . . . . . . . . . . . .31
Service Telephone
Numbers . . . . . . . . . .Back Cover
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Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service

IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
4
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allow them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
WATER HEATER SAFETY
5
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Use this appliance only for its intended purpose as described in this Owner’s Manual.
This dishwasher must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can receive one by calling us toll-free at the GE Answer Center
®
, 800.626.2000.
Connect to a grounded
metal, permanent wiring system; or run an equipment­grounding conductor with the circuit conductors and connect to the equipment­grounding terminal or lead of the appliance.
Improper connection of
the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded.
Dispose of discarded
appliances and shipping or packing material properly.
Do not attempt to repair
or replace any part of your dishwasher unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
To minimize the possibility of
electric shock, disconnect this appliance from the power supply before attempting any maintenance.
NOTE:
Turning the dishwasher off does not disconnect the appliance from the power supply. We recommend having a qualified technician service your appliance.
PROPER INSTALLATION AND MAINTENANCE
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
6
DO NOT…
Do not tamper with controls.
Do not abuse, sit on, or stand
on the door or dish rack of the dishwasher.
Do not discard a dishwasher
without first removing the door of the washing compartment.
Do not store or use
combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Do not allow children to
play inside, on or with this appliance or any discarded appliance.
WARNING!
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Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
WHEN USING YOUR DISHWASHER
CAUTION
Contents washed in SaniWash cycle may be hot to the touch. Use care before unloading.
Use only powder, tabs,
liquid detergents or rinse agents recommended for use in a dishwasher and keep them out of the reach of children. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers.
Locate sharp items so that
they are not likely to damage the door seal.
Load sharp knives with the
handles up to reduce the risk of cut-type injuries.
Do not wash plastic items
unless marked
dishwasher
safe
or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
Non-Dishware Items: Do not
wash items such as electronic air cleaner filters, furnace filters and paint brushes in your dishwasher. Damage to dishwasher and discoloration or staining of dishwasher may result.
Do not touch the heating
element during or immediately after use.
Do not operate your
dishwasher unless all enclosure panels are properly in place.
Close supervision is necessary
if this appliance is used by or near children.
Load light, plastic items
so they will not become dislodged and drop to the bottom of the dishwasher— they might come into contact with the heating element and be damaged.
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
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OPTIONSLOAD SELECTIONS
STATUS
POTS
& PANS
SPEED WASH
RINSE
ONLY
SPEED
DRY
DELAY START
LOCK
(2 TIMES)
POWER
PRESOAK
SANI
WASH
NORMAL
CHINA
CRYSTAL
SENSING
Clean Sensor
WASHING
RINSING
DRYING
SANITIZED
2 4 8
12
3
4
5
CLEAN
START RESET
1
Control Settings
The Status
The Status display tells you what’s happening while the dishwasher
is in operation
and also any malfunctions if they occur (see page 10). The lights will come
ON
indicating the sequence of operation the dishwasher is in.
SENSING Displayed during periods using CleanSensor technology to measure the amount of soil
in the load and decide if another prewash is needed. The SENSING light is displayed only during NORMAL and POTS & PANS cycles.
WASHING Displayed during prewash and main wash periods.
RINSING Displayed during rinse periods.
DRYING Displayed during
SPEED DRYING
.
SANITIZED Displayed when cycle has met sanitization conditions. Light remains ONuntil door is
opened.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
9
Load Selections
The light above the selected pad will be ON to indicate which LOAD SELECTION has been selected.
SANI WASH 8.5 gal., 56–101 min. Prewash Prewash Main wash Prerinse Final rinse
This cycle raises the water temperature in the final rinse to sanitize your
dishware. The cycle length will vary depending on the temperature of your
inlet water.
NOTE: The SaniWash cycle is monitored for sanitization requirements. If the
cycle is interrupted during or after the main wash portion or if the incoming
water temperature is so low that adequate water heating cannot be
achieved, the sanitizing conditions will not be met. In these cases, the
sanitized light will not illuminate at the end of the cycle.
POTS & PANS Heavy 11.5 gal., 70–85 min. Prewash Prewash Prewash Prewash Main wash Prerinse Final rinse
Medium 9.9 gal., 65 min. Prewash Prewash Prewash Main wash Prerinse Final rinse
Light 8.2 gal., 61 min. Prewash Prewash Main wash Prerinse Final rinse
For heavily soiled dishes or cookware with dried-on or baked-on soils.
Everyday dishes may be included. This cycle will not remove
burned-on foods.
NORMAL
Heavy 11.5 gal., 64 min. Prewash Prewash Prewash Main wash Prerinse Prerinse Final rinse
Medium 9.9 gal., 59 min. Prewash Prewash Prewash Main wash Prerinse Prerinse Final rinse
Light 8.2 gal., 55 min. Prewash Main wash Prerinse Prerinse Final rinse
For loads of everyday dishes and glassware with medium soils.
CHINA CRYSTAL
6.6 gal., 34 min. Prewash Main wash Prerinse Final rinse
For lightly soiled china and crystal.
SPEED WASH
8.3 gal., 39 min. Prewash Prewash Main wash Prerinse Final rinse
For lightly soiled dishes and glassware.
RINSE ONLY 1.6 gal., 5 min. Rinse
For rinsing partial loads that will be washed later. Do not use detergent with
this cycle.
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Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
10
About the dishwasher control panel.
Options
The light above the selected pad will be ON to indicate which OPTION has been selected.
POWER For use with heavily soiled and/or dried-on, baked-on soils. This option
MUST
be
PRESOAK selected
PRIOR
to starting the cycle.
This option adds 16 minutes to the
cycle time.
SPEED DRY Shuts off the drying heat option. Dishes air dry naturally and energy is saved. You
OFF
can prop the door open after the
CLEAN
light illuminates.
SPEED DRY Turns the heater on for fast drying. This cycle will extend the time to your wash
ON
cycle by 23 minutes for the
NORMAL
cycle and 30 minutes for the
SANI WASH
cycle.
NOTE:
Cannot be selected with
RINSE ONLY
cycle.
LOCK
When the
LOCK
pad is touched twice within 3 seconds, all pads become inoperative.
You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have
started a cycle or selected DELAY START so the cycle or DELAY
START is not interrupted.
Children cannot accidentally start dishwasher by touching pads with this option selected.
To unlock the dishwasher after it has been locked, touch the
LOCK
pad twice within
3 seconds. The light above the
LOCK
pad will turn off.
DELAY START You can delay the start of a wash cycle for up to 8 hours. Press the
DELAY START
pad to choose the number of hours you want to delay
the start of the cycle. The
machine will count down and start automatically
at the correct time. Pressing the
START/RESET
button will cancel the
DELAY START
selection.
NOTE:
If you forget to latch the door a reminder signal will beep until you do so.
RESET To change a cycle after washing starts, touch the
START/RESET
pad to cancel the cycle. After water is pumped out and the motor stops, you can reprogram and restart the dishwasher. This will take approximately 90 seconds.
Start
Close and latch the door. Touch the
START/RESET
pad to begin the cycle. Water
fill begins, and approximately 40 seconds later the wash action begins.
NOTE:
The dishwasher remembers your last cycle so you don’t have to reprogram each time. When the dishwasher is loaded and the door latch is in the locked position, the control panel lights will be
ON
and display the last settings you
selected.
If you don’t want to change any of the settings, simply touch the
START/RESET
pad to begin the cycle.
Also, if a power failure occurs,
NORMAL
and
SPEED DRY
will automatically be
programmed. Make any new selections and touch the
START/RESET
pad to begin
the cycle.
3
4
Clean
This light is illuminated when a wash cycle is complete. The light will stay
ON
until the door is opened.
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Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
11
Status Lights What It Means What To Do
CLEANSENSOR
Error If the sensing light doesn’t come on
during the
NORMAL
or
POTS & PANS
cycles, the
CLEANSENSOR
is not working. Call for service. The dishwasher will continue to work without the
CLEANSENSOR.
NOTE:
This light will not stay on the
entire cycle.
START/RESET
pad has Allow dishwasher to drain and reset
been pressed before selecting a new cycle.
Control Error Press the
START/RESET
pad to turn
off the beeper. But the
RINSING
light will continue to flash. If this continues call for service.
Control Error Press the
START/RESET
pad to turn off the beeper and the dishwasher will attempt to reset. Then restart the wash cycle. If this error continues call for service.
Flashing display lights.
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
PLUS A
BEEPING
SOUND
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
PLUS A
BEEPING
SOUND
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Using the dishwasher.
12
Check the Water Temperature
Use Jet-Dry®Rinse Agent
Jet-Dry
®
rinse agent removes spots and prevents new film build-up
on your dishes, glasses, flatware, cookware and plastic.
Fill the rinse agent dispenser until it reaches the bottom of lip inside the opening. Do not overfill the dispenser. Replace cap.
To check if rinse agent is needed, press the clear center of the fill cap 2 or 3 times. If rinse agent fills the center of the fill cap, you have enough.
A full dispenser should last about one month.
If rinse agent is spilled, wipe up the excess.
Using the Dishwasher Door
The door must be closed and locked into place to select a
LOAD
SELECTION
or an
OPTION
.
If the door is opened during a cycle and left open,
the dishwasher
will beep once every minute
until the door is closed and latched
into place.
2
1
Dish Preparation Prior to Loading
No pre-rinsing of normal food soil is required.
Scrape off hard soils, including bones, toothpicks, skins,
and seeds.
Remove large quantities of any remaining food.
Remove leafy vegetables, meat trimmings, and
excessive amounts of grease or oil.
Remove acidic food soils that can discolor stainless steel.
The entering water must be at least 120°F. and not more than 150°F., for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer. Turn on the hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
13
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
Push the door latch to the left.
Do not open the door until the water spray action stops. Steam may rise out of the dishwasher.
Add forgotten dishes.
Close the door and push the latch to the far right.
4
3
2
1
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Cascade® Automatic Dishwashing Detergent has been approved for
use in all GE dishwashers. Keep your detergent fresh and dry. Don’t put detergent into the dispenser until you’re ready to wash dishes.
You’ll find two detergent dispensers on the inside door of your dishwasher. All wash cycles except
RINSE ONLY
require detergent in the main cup. Wash cycles with a pre-wash and a main wash will also use the open cup.
The amount of detergent to use depends on whether your water is
hard
or
soft
. With hard water, fill the main cup and open cup completely. With soft water, fill both cups halfway.
When using automatic dishwashing
detergent tabs, simply place one tab in the main cup and close.
Protect your dishes and dishwasher by contacting your water department and asking how hard your water is. Twelve or more grains is extremely hard water. A water softener is recommended. Without it, lime can build up in the water valve, which could stick while open and cause flooding. Too much detergent with soft water can cause a permanent cloudiness of glassware, called
etching
.
NOTE:
To open detergent cup after it has
been closed, unlatch the door. Press the
START/RESET
pad three times within two seconds and the detergent cup will release. You may also turn the detergent cup handle counter-clockwise until it releases. A snapping sound may be heard.
Open cup
Main cup
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model.
Upper Rack
Although the upper rack is for glasses, cups and saucers, pots and pans can be placed in this rack for effective cleaning. Cups and glasses fit best along the sides. This is also a secure place for dishwasher-safe plastics.
The cup shelf
(on some models) may be placed
in the up or down position to add flexibility.
A
wine glass holder
(on some models) secures wine glasses at an angle for best washability. Because wine glasses come in various sizes, after loading, slowly push in the rack to make sure they will clear the top of the dishwasher.
The upper rack is good for all kinds of odd-shaped utensils. Saucepans, mixing bowls and other items should be placed face down. Fold-down fingers (on some models) provide flexibility for extra-large and hard-to-fit items.
Secure larger dishwasher-safe plastics over two fingers when possible.
Make sure small plastic items are secure so they can’t fall onto the heater.
Be sure that items do not protrude through the bottom of the rack and block rotation of the middle spray arm. This could result in poor wash performance for items in the upper rack.
Check to make sure that tall items will not block rotation of the top wash arm.
The Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the lower rack during the wash and rinse portions of the cycle. The wash tower shoots water into the mid-level wash arm located under the upper rack. Blocking the wash tower could result in poor wash performance for items in the upper rack.
Don’t block or load tall things next to the Wash Tower.
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Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
15
Lower Rack
When loading the lower rack, do not load large platters or trays in the front right corner. They may prevent detergent from circulating during the wash cycle.
The lower rack is best used for plates, saucers, and cookware. Large items such as broiler pans and racks should go along the right-hand side. Load platters, pots and bowls along the sides, in corners, or in the back. The soiled side of items should face the center of the rack. If necessary, oversized glasses and mugs can be placed in the lower rack to maximize loading flexibility.
Also, be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack. This could block the wash arm and cause poor washing results.
Fold-down fingers (on some models) provide flexibility for extra-large and hard-to-fit items. The fingers may be left in the up position or folded down to customize the lower rack.
Silverware Basket
A variety of options is available regarding the three-piece silverware basket in your dishwasher. The complete basket is designed to fit on the right side or back of the lower rack. Additionally, each end of the basket is removable to better accommodate flatware and lower rack capacity needs.
To load flatware, simply push the adjustable handle to either side. Put flatware in the basket with knife handles up to protect your hands. Place spoons in the basket with handles down. Mix knives, forks and spoons so they don’t nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids for small containers, should go in the bottom of the silverware basket with silverware on top.
The lids of both end baskets can be closed to contain small items. Long items can be placed on the cupshelf in the upper rack.
Don’t let any item extend through bottom.
To remove end baskets, grasp the basket at opposite corners and slide apart. The basket sections should be placed in the lower rack by hanging them on the top hoop.
Loading place settings…
16
Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets may vary from your model.
Upper Rack—10 place settings Lower Rack—10 place settings
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets may vary from your model.
Upper Rack—12 place settings Lower Rack—12 place settings
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Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
You can change the door and lower access panel appearance of your dishwasher by ordering one of these optional accessories:
Color Panels
1/4” Wood Panel Trim Kit
3/4” Trimless Panel Kit
These accessories are available at extra cost (VISA, MasterCard, or Discover
cards accepted) by calling 800-626-2002.
Specify accessory number when ordering.
Descriptions of Optional Accessories
Color panels—
Replacement door panels and lower access panels
are available in the following colors:
GPF400A (Almond)
GPF400B (Black)
GPF400W (White)
GPF400S (Stainless Steel)
GPF400C (Bisque)
NOTE:
The
GPF100 dishwasher door spring kit
is included with the
stainless steel color panel kit
and must be installed with it (GPF400S).
Wood panel trim kit—
This accessory contains
trim and instructions
for you to supply and install a 1⁄4thick decorative wood door and
lower access panel:
GPF425A (Almond)
GPF425B (Black)
GPF425W (White)
GPF425C (Bisque)
NOTE:
The
GPF100 dishwasher door spring kit
must also be ordered
and installed
when the door panel weighs four lbs. or more.
Trimless panel kit—
This accessory contains
parts and instructions
for you to supply and install a 3⁄4thick decorative wood door and
lower access panel:
GPF475
NOTE:
The
GPF100 dishwasher door spring kit
is included with the
trimless panel kit
and must be installed with it.
About optional accessories.
Check the air gap any time your dishwasher isn’t draining well.
The Stainless Steel Panels
The stainless steel panels can be cleaned with
Stainless Steel Magic
or a
similar product using a clean, soft cloth.
You can order
Stainless Steel Magic # WX10X15
through GE Parts by
calling 800-626-2002.
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off the chrome cover.
Remove the plastic cap and clean with a toothpick.
2
1
Two types of air gaps
18
Caring for the dishwasher.
To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher.
Protect Against Freezing
If your dishwasher is left in an unheated place during the winter, ask a service technician to:
Cut off electrical power to the dishwasher. Remove fuses or trip circuit breaker.
Turn off the water supply and disconnect the water inlet line from the water valve.
Drain water from the water inlet line and water valve. (Use a pan to catch the water.)
Reconnect the water inlet line to the water valve.
4
3
2
1
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
19
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Control panel lights go
Time too long between Each pad must be touched
off when you’re setting
touching of selected pads within 30 seconds of the
controls
others. To relight, touch any pad again, or unlock and relatch door.
Noise
Some of the sounds Hard food disposal you’ll hear are normal shredding action.
Drain valve opening to
pump water out.
Timer control as cycle
progresses.
Detergent cup opening.
The motor stopping during
the drying period.
Water draining out of the
tub immediately after you touch
START/RESET
pad.
Utensils are not secure Make sure everything is in the rack or something secured in dishwasher. small has dropped into the rack
Motor hums Dishwasher has not been
used on a regular basis. If you do not use your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist and the garbage disposer clear.
Detergent left in
Dishes are blocking the Reposition the dishes.
dispenser cups
detergent cups
Detergent cup lid
Unlatch the door. Press
latched accidentally
the
START/RESET
pad
by user
three times within two seconds. The detergent cup will trip.
Troubleshooting Tips Review the charts on the following pages first and you may not need to call for service.
Before you call for service…
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
20
Before you call for service…
Problem Possible Causes What To Do
Water standing in
This is normal A small amount of clean
the bottom of the tub
water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated.
Water won’t pump
Drain is clogged If you have an air gap,
out of the tub
clean it.
Check to see if your kitchen
sink is draining well. If not, you may need a plumber.
If the dishwasher drains into a
disposer, run disposer clear.
Suds in the tub
Correct detergent
Use only automatic dishwasher
wasn’t used detergents to avoid sudsing.
Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers.
To remove suds from the tub,
open the dishwasher and let suds dissipate. Add 1 gallon of cold water to the tub. Close the door until it locks into place. Pump out water by pressing
START/RESET,
then
immediately press
START/RESET
again. Repeat if necessary.
Rinse agent Always wipe up rinse agent was spilled spills immediately.
Stained tub interior
Detergent with Some detergents contain colorant was used colorant (pigment or dyes)
that will discolor the tub interior with extended use. Check the detergent cup for signs of any discoloration. If cup is discolored, change to detergent without any colorant. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers.
Some tomato-based Use of the
RINSE ONLY
cycle
foods can stain after
adding the dish to the
load can
decrease the level of
staining.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
21
Problem Possible Causes What To Do
Dishes and flatware
Low inlet water Make sure inlet water
not clean
temperature temperature is correct
(see page 12).
Water pressure is Turn on a faucet. Is water temporarily low coming out more slowly
than usual? If so, wait until pressure is normal before using your dishwasher.
Air gap is clogged Clean the air gap.
Improper rack loading Make sure large dishware
does not block the detergent dispenser or the wash arms.
Spots and filming
Use
Jet-Dry
®
rinse agent to
on glasses and
remove spots and prevent
flatware
new film buildup.
To remove stubborn spots
and pre-existing film from glassware:
1
Remove all metal utensils
from the dishwasher.
2
Do not add detergent.
3
Select the longest cycle.
4
Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash.
5
Open the door and pour 2 cups (500 ml) of white vinegar into the bottom of the dishwasher.
6
Close the door and allow to complete the cycle. If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar.
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
Problem Possible Causes What To Do
Cloudiness on
Combination of soft This is called
etching
and
glassware
water and too much is permanent. To prevent detergent this from happening, use
less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean.
Water temperature Lower the water heater entering the dishwasher temperature. exceeds 150°F.
Black or gray
Aluminum utensils have Remove marks with a mild,
marks on dishes
rubbed against dishes abrasive cleaner.
Yellow or brown film
Tea or coffee stains Remove the stain by hand,
on inside surfaces
using a solution of 1/2 cup bleach and 3 cups warm water.
WARNING
Before cleaning interior wait at least 20 minutes after a cycle for the heating element to cool down. Failure to do so can result in burns.
An overall yellow or A special filter in the water brown film can be caused supply line is the only way by iron deposits in water to correct this problem.
Contact a water softener company.
White film on inside
Hard water minerals To clean the interior, apply
surfaces
dishwasher detergent to a damp sponge. Wear rubber gloves.
Do not
use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers.
22
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Before you call for service…
23
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Dishes don’t dry
Low inlet water Make sure inlet water temperature temperature is correct
(see page 12).
Select
SPEED DRY.
Rinse agent dispenser Check the rinse agent is empty dispenser.
Control panel
Door latch may not be Call for service.
responded to inputs
properly seated
but dishwasher never filled with water
Dishwasher won’t run
Fuse is blown, or the Replace fuse or reset circuit breaker tripped circuit breaker. Remove
any other appliances from the circuit.
Try resetting the
START/RESET
pad.
Steam
This is normal Steam comes through
the vent by the door latch during drying and when water is being pumped out.
Sanitized light does
The door was opened Do not interrupt the cycle
not illuminate at the
and the cycle was
anytime during or after
end of the cycle
interrupted during or
main wash.
after the main wash portion
The incoming water
Raise the water heater
temperature was too low
temperature to 120°F.
24
Safety InformationOperating Instructions
Troubleshooting Tips
Customer Service
Notes
25
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Notes
26
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
27
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Notes
28
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
GE Service Protection Plus
GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus
—comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at
800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance. Anywhere. Anytime.*
General Electric Company
Warranty Registration Department P.O. Box 32150 Louisville, KY 40232-2150
Please place in envelope and mail to:
Cut here
29
Day
Year
Street
Address
Consumer Product Ownership Registration
Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail your Consumer Product Ownership Registration today.
Have the peace of mind of knowing
we can contact you in the unlikely event of a safety modification.
After mailing the registration below, store this document in a safe place. It contains information you
will need should you require service. Our service number is 800 GE CARES (800-432-2737).
Read your Owner’s Manual carefully. It will help you operate your new appliance properly.
If you have questions, or need more information, call the GE
Answer Center®800.626.2000.
1
2
3
Model Number
Serial Number
Important: If you did not get a registration card with your product, detach and
return the form below to ensure that your product is registered, or register online at www.geappliances.com.
First
Name
Apt. #
City
Last Name
Zip CodeState
Phone Number
GE Appliances
General Electric Company Louisville, Kentucky www.geappliances.com
Mr. l Ms. l Mrs. l Miss l
E-mail Address
Occasionally, we may allow selected companies to send you information.
l Check here if you do not want this information.
Consumer Product Ownership Registration
Model Number
Serial Number
Important
Mail
Today!
Date Placed In Use
Month
Cut here
30
GE Dishwasher Warranty
All warranty service provided by our Factory Service Centers, or an authorized Customer Care
®
technician. For service,
call 800-GE-CARES.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. Proof of the original purchase date is needed to obtain service under the warranty. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
For The Period Of: GE Will Replace:
One Year Any part
of the dishwasher which fails due to a defect in
From the date of the
materials or workmanship. During this
full one-year
original purchase warranty,
GE will also provide,
free of charge,
all labor
and in-home service to replace the defective part.
Second Year Any part
of the dishwasher which fails due to a defect in
From the date of the
materials or workmanship. During this
second-year
original purchase limited warranty,
you will be responsible for any labor or
in-home service costs.
Five Years The dishwasher rack,
if it should rust, or
the electronic
From the date of the control module
if it should fail due to a defect in
original purchase
materials or workmanship. During this
five-year limited
warranty,
you
will be responsible for any labor or in-home
service costs.
Lifetime of Product The PermaTuf®tub or door liner,
if it fails to contain water due to a defect in materials or workmanship. During this
full warranty,
GE will also provide,
free of
charge,
all labor and in-home service to replace the
defective part.
Service trips to your home to teach you
how to use the product.
Improper installation.
Replacement of house fuses or
resetting of circuit breakers.
Failure of the product if it is
abused, misused, or used for other than the intended purpose or used commercially.
Damage to the product caused by
accident, fire, floods or acts of God.
Incidental or consequential damage to
personal property caused by possible defects with this appliance.
Cleaning or servicing of the air gap
device in the drain line.
What GE Will Not Cover:
Warrantor: General Electric Company. Louisville, KY 40225
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Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Service Telephone Numbers.
The GE Answer Center® is open 24 hours a day, 7 days a week.
OR
Visit our Website at:
www.geappliances.com
GE Answer Center
®
800.626.2000
Expert GE repair service is only a phone call away.
In-Home Repair Service
800-GE-CARES (800-432-2737)
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier­free kitchen for persons with limited mobility.
Special Needs Service
800.626.2000
Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.
Service Contracts
800-626-2224
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Parts and Accessories
800-626-2002
If you are not satisfied with the service you receive from GE, follow these steps.
First,
contact the people who serviced your appliance.
Next,
if you are still not pleased, write all the details—including your phone number—to: Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225.
Service Satisfaction
Printed in Louisville, KY
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
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