GE Consumer & Industrial
GE Appliances
General Electric Company
Louisville, Kentucky 40225
Service Bulletin
DISHWASHERS DD 04-04
SHORT DOOR ELECTRONIC DISHWASHERS
SENSOR MODELS: EDW3000G02, GSD5400G02,
GSD5500G02, GD5800G02, GSD5900G02
AND LATER
NON-SENSOR MODELS: GSD4800J01 AND LATER
SEPTEMBER 2004
NEW ELECTRONIC CONTROL
The short door electronic dishwashers feature a new electronic control that replaces the sequence switch and control
on previous models with a synchronous detergent trip motor
and a control with relays on the main circuit board.
There are two different controls–one for sensor models and
the other for non-sensor models.
The control for use on sensor models is a WD21X10197. This
looks similar to the control used on the Triton XL and stainless
steel line of dishwashers. However, the controls are not
interchangeable. The keypad is now a separate part, but
functions and looks the same as the keypad on the previous
integrated control. There are two keypads used: WD21X10198
and WD21X10199.
WD21X10197 WD21X10198 and
WD21X10199
The control used on the non-sensor models is a WD21X10195.
This control looks similar to the WD21X10100 used on the
previous non-sensor models.
The look of the escutcheon and insert is unchanged.
Shown below is a table of features in the new controls.
Characteristic Sensor Control Non-Sensor Control
Detergent Trip Synchronous motor Synchronous motor
120 volt switching Relays Relays
Model Selector Keypad Resistor jumper plug
F1 Test cycle Normal & Pots Normal & Pots
Service mode Pads 9 & 3 Pads 9 & 1
Trip detergent cup if Feature not available Feature not available
inadvertently closed (manually open cup) (manually open cup)
Please note a service mode feature is now included in the
control. This functions much like the Service Mode on Triton
XL dishwashers. Pertinent sections of the respective minimanuals are attached to this Bulletin for reference.
Also note that previous short door electronic models had a
feature that allowed customers to open the detergent cup by
pressing the start pad three times with the door unlatched.
This feature is not available on the new controls. The Owner’s
Manual mentions the availability of this feature on page 14 or
13 respectively. Be aware this is incorrect. The Owner’s
Manuals have been corrected.
WD21X10195
Early production sensor models do not flash the washing light
or any other light on reset. The Owner’s Manual says the
washing light should flash on reset. The programming in the
control will be modified to include this feature beginning with
September 2004 production. A reset on non-sensor models
will cause the Start/Reset light to flash for 90 seconds.
GE CONFIDENTIAL AND PROPRIETARY INFORMATION–NOT FOR PUBLIC DISCLOSURE
ND 9210404
Listed below are the control error codes the customer could see or hear
and possible fixes:
Sensor Models
Flashing Light Explanation Possible Cause
No light with
continuous beeping
sound
Normal light with
beeping sound
Note: No lights flash when cycle is cancelled and the dishwasher is resetting.
Non-sensor models
Flashing Light Explanation Possible Cause
Start/Reset
Normal light with
beeping sound
Key pad not plugged in or model
typing resistor on keypad circuit
board not detected
Normal light flashes and control
beeps when the detergent trip motor
cannot find its home position
Cycle cancelled, dishwasher resetting
Normal light flashes when the
detergent trip motor cannot find its
home position
Check and repair or replace the following as required:
1. Keypad plugged in
2. Keypad
3. Control
Check and repair or replace the following as required:
1. Connections to detergent trip motor
2. Operation of trip motor sensing switch
3. Operation of trip motor
4. Cam and detergent trip mechanism for free operation
5. Control
Normal operation
Check and repair or replace the following as required:
1. Connections to detergent trip motor
2. Operation of motor sensing switch
3. Operation of trip motor
4. Cam and detergent trip mechanism for free operation
5. Control
Clean light with
beeping sound
Listed below are control error codes visible only during the F1 test and only on sensor models.
Flashing Light Explanation Possible Cause
Sensing light and
continuous beep
Heated dry light
Lock light EEPROM error
Model typing plug not detected
Control is receiving an unexpected
signal from the turbidity sensor
Control is reading the tub
temperature sensor as open or short
circuit (thermistor is in the turbidity
sensor)
Check and repair or replace the following as required:
1. Jumper resistor – correct and properly plugged in
2. Control
Check and repair or replace the following as required:
1. Turbidity sensor connections
2. Turbidity sensor
3. Control
Check and repair or replace the following as required:
1. Turbidity sensor connections
2. Turbidity sensor
3. Control
Check and repair or replace the following as required:
1. Control