GE GSD5400, GSD5500, GSD5560, GSD5600, GSD5700 Owner’s Manual

...
Page 1
GEAppliances.com
EDW3000
GSD5400 GSD5500 GSD5560 GSD5600 GSD5700 GSD5800 GSD5900
Owner’s Manual
Dishwashers
165D4700P249 49-5923 11-01 JR
Safety Instructions . . . . . . . . 2, 3

Operating Instructions

Control Panels . . . . . . . . . . . . . . .4
Control Settings . . . . . . . . . . . . . 5
Flashing Display Lights . . . . . . . .6
Loading the
Dishwasher Racks . . . . . . . . . .8, 9
Loading Place Settings . . . . . . .10
Optional Accessories . . . . . . . . .12
Using the Dishwasher . . . . . . .6, 7
Troubleshooting Tips . . . . 13, 14

Consumer Support

Warranty . . . . . . . . . . . . . . . . . . 15
Write the model and serial numbers here:
Model # ____________________
Serial # ____________________
You can find them on a label on the tub wall just inside the door.
Page 2
2

Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips

Do not tamper with controls.
Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.
Do not discard a dishwasher without first removing the door of the washing compartment.
Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Do not allow children to play around dishwasher when opening or closing door due to the possibility of small fingers being pinched in door.
Do not allow children to play with, on or around this appliance or any discarded appliance.
DO NOT…
WARNING!
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or death.
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allow them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
WATER HEATER SAFETY
Use this appliance only for its intended purpose as described in this Owner’s Manual.
PROPER INSTALLATION AND MAINTENANCE
This dishwasher must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can receive one by visiting our website at GEAppliances.com.
Connect to a grounded metal, permanent wiring system; or run an equipment-grounding conductor with the circuit conductors and connect to the equipment-grounding terminal or lead of the appliance.
I
mproper connection of the equipment­grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded.
Use supply conductors rated at least 75°C
(167°F).
Dispose of discarded appliances and shipping or packing material properly.
Do not attempt to repair or replace any part of your dishwasher unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
To minimize the possibility of electric shock, disconnect this appliance from the power supply before attempting any maintenance.
NOTE:
Turning the dishwasher off does not disconnect the appliance from the power supply. We recommend having a qualified technician service your appliance.
Page 3
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
3
PROPER DISPOSAL OF THE DISHWASHER
Junked or abandoned dishwashers are dangerous…even if they will sit for “just a few days.” If you are getting rid of your old dishwasher, please follow the instructions below to help prevent accidents.
Before You Throw Away Your Old Dishwasher:
Take off the door of the washing
compartment or remove the door latch keeper (as shown).
WARNING! RISK OF CHILD ENTRAPMENT
WHEN USING YOUR DISHWASHER
Use only powder, tabs, liquid detergents
or rinse agents recommended for use in a dishwasher and keep them out of the reach of children. Cascade®, Cascade Complete
®
and Electrasol®Automatic Dishwashing Detergents, and Jet-Dry®rinse agent have been approved for use in all GE dishwashers.
Locate sharp items so that they are not likely
to damage the door seal.
Load sharp knives with the handles up to
reduce the risk of cut-type injuries.
Do not wash plastic items unless marked
dishwasher-safe
or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
Non-Dishware Items: Do not wash items such
as electronic air cleaner filters, furnace filters and paint brushes in your dishwasher. Damage to dishwasher and discoloration or staining of dishwasher may result.
Do not touch the heating element during or
immediately after use.
Do not operate your dishwasher unless all
enclosure panels are properly in place.
Close supervision is necessary if this
appliance is used by or near children.
Load light, plastic items so they will not
become dislodged and drop to the bottom of the dishwasher—they might come into contact with the heating element and be damaged.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Door latch keeper
GEAppliances.com
Page 4
Cycle Chart
Model Cycle Water Usage (gal.) Cycle Time (min.)
EDW3000, SaniWash 8.5 56–101 GSD5500, Pots & Pans GSD5560, Heavy 11.5 70–85 GSD5600, Medium 9.9 65 GSD5700, Light 8.2 61 GSD5800, Normal Wash GSD5900 Heavy 9.9 70
Medium 8.2 62
Light 6.6 56 Speed Wash/Light Wash 8.3 39 China Crystal 6.6 34 Rinse Only 1.6 5
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
4
About the dishwasher control panel.
Model EDW3000
Models GSD5500 and GSD5560
Models GSD5600 and GSD5700
Model GSD5800
Model GSD5900
You can locate your model number on the tub wall just inside the door. Throughout this manual, features and appearance may vary from your model.
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
SANI
WASH
SANI
WASH
SANI
WASH
Clean Sensor
POTS
& PANS
& PANS
& PANS
NORMAL
Clean Sensor
POTS
Clean Sensor
POTS
NORMAL
NORMAL
CHINA
CRYSTAL
CRYSTAL
CRYSTAL
CHINA
CHINA
SPEED WASH
LIGHT WASH
SPEED WASH
RINSE
ONLY
RINSE
ONLY
RINSE
ONLY
POWER
PRESOAK
HEATED
SPEED
DRY
DRY
SPEED
DRY
OPTIONSLOAD SELECTIONS
OPTIONSLOAD SELECTIONS
OPTIONSLOAD SELECTIONS
LOCK
(2 TIMES)
LOCK
(2 TIMES)
LOCK
(2 TIMES)
2 4 8
DELAY START
2 4 8
DELAY START
2 4 8
DELAY START
CLEAN
START RESET
CLEAN
START RESET
CLEAN
START RESET
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
SANI
WASH
SANI
WASH
Clean Sensor
POTS
& PANS
Clean Sensor
POTS
& PANS
NORMAL
NORMAL
CHINA
CRYSTAL
CHINA
CRYSTAL
LIGHT WASH
SPEED WASH
RINSE
ONLY
RINSE
ONLY
POWER
PRESOAK
POWER
PRESOAK
OPTIONSLOAD SELECTIONS
HEATED
DRY
OPTIONSLOAD SELECTIONS
SPEED
DRY
LOCK
(2 TIMES)
LOCK
(2 TIMES)
2 4 8
DELAY START
2 4 8
DELAY START
CLEAN
START RESET
CLEAN
START RESET
Page 5
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
Options
The light above the selected pad will be ON to indicate which OPTION has been selected.
POWER For use with heavily soiled and/or dried-on, baked-on soils. This option
MUST
be selected
PRIOR
to starting the cycle.
PRESOAK
This option adds 16 minutes to the cycle time.
SPEED DRY/ Shuts off the drying heat option. Dishes air dry naturally and energy is saved. You can prop the door open after the
HEATED DRY
CLEAN
light illuminates.
OFF
SPEED DRY/ Turns the heater on for fast drying. This cycle will extend the time to your wash cycle by 23 minutes for the
NORMAL
HEATED DRY cycle and 30 minutes for the
SANI WASH
cycle.
NOTE:
Cannot be selected with
RINSE ONLY
cycle.
ON
LOCK
When the
LOCK
pad is touched twice within 3 seconds, all pads become inoperative.
You can lock the controls to prevent any selections from
being made. Or you can lock the controls after you have
started a cycle or selected DELAY START so the cycle or DELAY START is not interrupted.
Children cannot accidentally start dishwasher by touching pads with this option selected.
To unlock the dishwasher after it has been locked, touch the
LOCK
pad twice within 3 seconds. The light above the
LOCK
pad will turn off.
DELAY START You can delay the start of a wash cycle for up to 8 hours. Press the
DELAY START
pad to choose the number of hours you want
to delay
the start of the cycle. The machine will count down and start automatically
at the correct time. Pressing the
START/RESET
button will cancel the
DELAY START
selection.
NOTE:
If you forget to latch the door, a reminder signal will beep until you do so.
RESET To change a cycle after washing starts, touch the
START/RESET
pad to cancel the cycle. After water is pumped out and the
motor stops, you can reprogram and restart the dishwasher. This will take approximately 90 seconds.
Load Selections
The light above the selected pad will be ON to indicate which LOAD SELECTION has been selected
.
SANI WASH This cycle raises the water temperature in the final rinse to sanitize your dishware. The cycle length will vary depending
on the temperature of your inlet water.
NOTE:
The SaniWash cycle is monitored for sanitization requirements. If the cycle is interrupted during or after the main wash portion or if the incoming water temperature is so low that adequate water heating cannot be achieved, the sanitizing conditions will not be met. In these cases, the sanitized light will not illuminate at the end of the cycle.
POTS & PANS For heavily soiled dishes or cookware with dried-on or baked-on soils.
Everyday dishes may be included.
This cycle will not remove burned-on foods.
NORMAL
For loads of everyday dishes, glasses and cookware with medium soils.
NOTE:
Many dishes have lighter soil than normal.
Choosing
a cycle other than
NORMAL
will save energy and water.
SPEED WASH/ For dishes with light soils.
LIGHT WASH
CHINA CRYSTAL For lightly soiled china and crystal.
RINSE ONLY For rinsing partial loads that will be washed later.
Do not use detergent.
The Status
The Status display tells you what is happening while the dishwasher is in operation and also any malfunctions if they occur (see page 6). The lights will come ON indicating the sequence of operation the dishwasher is in.
SENSING Displayed during periods using CleanSensor technology to measure the amount of soil in the load and decide if another prewash
is needed. The SENSING light is displayed only during NORMAL and POTS & PANS cycles.
WASHING Displayed during prewash and main wash periods.
RINSING Displayed during rinse periods.
DRYING Displayed during
SPEED DRYING/HEATED DRYING
.
SANITIZED Displayed when cycle has met sanitization conditions. Light remains ONuntil door is opened.
Start
Close and latch the door. Touch the
START/RESET
pad to begin the cycle. Water fill begins, and approximately 40 seconds
later the wash action begins.
NOTE:
The dishwasher remembers your last cycle so you don’t have to reprogram each time. When the dishwasher is loaded
and the door latch is in the locked position, the control panel lights will be
ON
and display the last settings you selected.
If you don’t want to change any of the settings, simply touch the
START/RESET
pad to begin the cycle.
Also, if a power failure occurs,
NORMAL
and
SPEED DRY/HEATED DRY
will automatically be programmed. Make any new
selections and touch the
START/RESET
pad to begin the cycle.

Control Settings

GEAppliances.com
Clean
This light is illuminated when a wash cycle is complete. The light will stay
ON
until the door is opened.
5
Page 6
Flashing display lights.
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
6
Status Lights What It Means What To Do
CLEANSENSOR
Error If the sensing light doesn’t come on during the first part of the
NORMAL
or
POTS & PANS
cycles, the
CLEANSENSOR
is not working. Call for service. The
dishwasher will continue to work without the
CLEANSENSOR
.
NOTE:
This light will NOT stay on the entire cycle.
START/RESET
pad Allow up to 90 seconds for the dishwasher to drain and reset before selecting
has been pressed a new cycle.
Control Error Press the
START/RESET
pad to turn off the beeper. Turn off power at the circuit breaker for 10 seconds, then restore power. If the rinsing light continues to flash, then call for service.
Control or Sequence Press the
START/RESET
pad to turn off the beeper and the dishwasher will
Switch Error attempt to reset. Then restart the wash cycle. If this error continues, call
for service.
Filling the Dispenser
Fill the rinse agent dispenser until it reaches the bottom of lip inside the opening. Replace cap.
To check if rinse agent is needed, press the clear center of the fill cap 2 or 3 times. If rinse agent fills the center of the cap, you have enough.
A full dispenser should last about one month. If rinse agent spills, wipe up the excess.
Check the Water Temperature
The entering water must be at least 120°F and not more than 150°F for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer. Turn on the
hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising.
Use Jet-Dry®Rinse Agent
Jet-Dry
®
rinse agent removes spots and prevents new film buildup on your dishes, glasses,
flatware, cookware and plastic.
Using the dishwasher.
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
PLUS A
BEEPING
SOUND
STATUS
SENSING
WASHING
RINSING
DRYING
SANITIZED
PLUS A
BEEPING
SOUND
Page 7
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
Push the door latch to the left.
Once the water calms, open the door. Steam may rise out of the dishwasher.
Add forgotten dishes.
Close the door and push the latch to the far right.
4
3
2
1
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Cascade®, Cascade®Complete and Electrasol®Automatic Dishwashing Detergents have been approved for
use in all GE dishwashers. Keep your detergent fresh and dry. Don’t put powder detergent into the dispenser until you’re ready to wash dishes.
The amount of detergent to use depends on whether your water is
hard
or
soft
. With hard water, you need extra detergent. With soft water, you need less detergent.
Protect your dishes and dishwasher by contacting your water department and asking how hard your water is. Twelve or more grains is extremely hard water. A water softener is recommended. Without it, lime can build up in the water valve, which could stick while open and cause flooding. Too much detergent with soft water can cause a permanent cloudiness of glassware, called
etching
.
You’ll find two detergent dispensers on the inside door of your dishwasher. All wash cycles–except
RINSE ONLY
–require detergent in the main cup.
Wash cycles
with two washes will also use the open
cup. When
using automatic dishwashing detergent tabs, simply place one tab in the main cup and close.
NOTE:
To open detergent cup after it has been
closed, unlatch the door. Press the
START/RESET
pad three times within two seconds and the detergent cup will release. A snapping sound may be heard.
7
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
GEAppliances.com
Using the Dishwasher Door
The door must be closed and locked into place to select a
LOAD SELECTION
or an
OPTION
.
If the door is opened during a cycle and left open,
the dishwasher will beep once every minute
until the
door is closed and latched into place.
2
1
Open cup
Main cup
Page 8
Loading the dishwasher racks.
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
8
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model.
Upper Rack
Although the upper rack is for glasses, cups and saucers, pots and pans can be placed in this rack for effective cleaning. Cups and glasses fit best along the sides. This is also a secure place for dishwasher-safe plastics.
The cup shelf
(on some models) may be placed in the up or down position
to add flexibility.
The upper rack is good for all kinds of odd-shaped utensils. Saucepans, mixing bowls and other items should be placed face down.
Secure larger dishwasher-safe plastics over two fingers when possible.
Make sure small plastic items are secure so they can’t fall onto the heater.
Be sure that items do not protrude through the bottom of the rack and block rotation of the middle spray arm. This could result in poor wash performance for items in the upper rack.
Check to make sure that tall items will not block rotation of the top wash arm.
The Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the lower rack during the wash and rinse portions of the cycle. The wash tower shoots water into the mid-level wash arm located under the upper rack. Blocking the wash tower could result in poor wash performance for items in the upper rack.
Don’t block or load tall things next to the Wash Tower.
Lower Rack
When loading the lower rack, do not load large platters or trays in the front right corner. They may prevent detergent from circulating during the wash cycle.
The lower rack is best used for plates, saucers and cookware. Large items such as broiler pans and racks should go along the right-hand side. Load platters, pots and bowls along the sides, in corners, or in the back. The soiled side of items should face the center of the rack. If necessary, oversized glasses and mugs can be placed in the lower rack to maximize loading flexibility.
Also, be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack. This could block the wash arm and result in poor wash performance.
Fold-down fingers (on some models) provide flexibility for extra-large and hard-to-fit items. The fingers may be left in the up position or folded down to customize the lower rack.
Page 9
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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
Silverware Basket
Put flatware in the removable basket with knife handles up to protect your hands. Place spoons in the basket with handles down. Mix knives, forks and spoons so they don’t nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids from small containers, should go in the bottom of the silverware basket with silverware on top.
Lids can be assembled to either end of the silverware basket to contain small items. To assemble an end lid, place the outer lid stud into the hole on the outside of the silverware basket. Then place the inside lid stud into the inner hole in the silverware basket. Repeat for other side if desired. Long items can be placed on the cupshelf in the upper rack.
The silverware basket can be placed in the front, side or back of the lower rack.
The accessory basket (on some models)
can hold small items such as: baby
bottle nipples, plastic lids, corn cob holders, etc.
It can hang from the top hoop of the upper rack along the right side or it can also hang on the right or left side of the lower rack. When hanging the accessory basket on the right side in the upper rack, make sure the top is closed and nothing is sticking out.
Don’t let any item extend through bottom.
GEAppliances.com
Page 10
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
10
Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets may vary from your model.
Upper Rack—10 place settings Lower Rack—10 place settings
Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets may vary from your model.
Upper Rack—12 place settings Lower Rack—12 place settings
Loading place settings.
Page 11
11
Caring for the dishwasher.
GEAppliances.com
To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the exterior use a good appliance polish.
Never use sharp object, scouring pads or harsh cleaners on any part of the dishwasher.
If your dishwasher is left in an unheated place during the winter, ask a service technician to:
Cut off electrical power to the dishwasher. Remove fuses or trip circuit breaker.
Turn off the water supply and disconnect the water inlet line from the water valve.
Drain water from the inlet line and water valve. (Use a pan to catch the water.)
Reconnect the water inlet line to the water valve.
Remove the plastic sump cover in the tub bottom and use a sponge to soak up water in the rubber boot.
5
4
3
2
1
Sump cover screws
An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off the chrome cover.
Unscrew the plastic cap and clean with a toothpick.
2
1
Check the air gap any time your dishwasher isn’t draining well.
Two types of air gaps
Does Your Dishwasher Have an Air Gap?
Protect Against Freezing
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
The stainless steel panels can be cleaned with
Stainless Steel Magic
or a similar product using
a clean, soft cloth.
You can order
Stainless Steel Magic #WX10X15
through GE Parts by calling 800.626.2002.
The Stainless Steel Panels
Page 12
12
About optional accessories.
You can change the door and lower access panel appearance of your dishwasher by ordering one of these optional accessories:
1/4” Wood Panel Trim Kit
3/4” Trimless Wood Panel Kit
These accessories are available at extra cost (VISA, MasterCard or Discover
cards accepted)
by calling 800.626.2002.
Specify accessory number when ordering.
Descriptions of Optional Accessories
Wood panel trim kit
This accessory contains
trim and instructions
for you to supply and install
a 1⁄4″ thick decorative wood door and lower
access panel:
GPF425A (Almond)
GPF425C (Bisque)
GPF425B (Black)
GPF425W (White)
NOTE:
The
GPF100 dishwasher door spring kit
must also be ordered and installed
when the
door panel weighs four lbs. or more.
Trimless wood panel kit
This accessory contains
parts and instructions
for you to supply and install
a 3 ⁄4thick decorative wood door and lower
access panel:
GPF475
NOTE:
The
GPF100 dishwasher door spring kit
will be included with the
trimless wood panel kit
and must be installed with it.
Prevents movement of baby bottles during the dishwasher cycle
Snaps easily onto any dishwasher upper rack
Eliminates hand washing
Fits all baby bottles
You can order a package of 5 Baby Bottle Holders, at extra cost, by calling 800.626.2002, or through the Internet at GEAppliances.com (Visa, MasterCard or Discover cards accepted).
For best results, the Baby Bottle Holder should be installed on the upper rack of the dishwasher.
About rack accessories.
Baby Bottle Holder Part Number: WX69X200
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
Page 13
Problem Possible Causes What To Do
Control panel lights go
Time too long between Each pad must be touched within 30 seconds of the others. To relight,
off when you’re setting
touching of selected touch any pad again, or unlock and relatch the door.
controls
pads
Try resetting the
START/RESET
pad.
Control panel responded
Door latch may not be Call for service.
to inputs, but dishwasher
properly seated
never filled with water
Dishwasher won’t run
Fuse is blown, or the Replace fuse or reset circuit breaker. Remove any other appliances circuit breaker tripped from the circuit.
Try resetting the
START/RESET
pad.
Noise
Some of the sounds Soft food disposal shredding action. you’ll hear are normal
Drain valve opening to pump water out.
Timer control as cycle progresses.
Detergent cup opening.
The motor stopping during the drying period.
• Water draining out of the tub immediately after you touch the
START/RESET
pad.
Utensils are not secure Make sure everything is secured in dishwasher. in the rack or something small has dropped into the rack
Motor hums Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist and the garbage disposer clear.
Water standing in
This is normal A small amount of clean water around the outlet on the tub bottom
the bottom of the tub
at the back of the tub keeps the water seal lubricated.
Water won’t pump
Drain is clogged If you have an air gap, clean it.
out of the tub
Check to see if your kitchen sink is draining well. If not, you may need
a plumber.
If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub
Correct detergent Use only automatic dishwasher detergents to avoid sudsing. wasn’t used Cascade®, Cascade®Complete and Electrasol®Automatic Dishwashing
Detergents have been approved for use in all GE dishwashers.
To remove suds from the tub, open the dishwasher and let suds
evaporate. Add 1 gallon of cold water to the tub. Close and latch the dishwasher. Pump out water by pressing the
START/RESET
pad; then
immediately press the
START/RESET
pad again. Repeat if necessary.
Rinse agent Always wipe up rinse agent spills immediately. was spilled
Stained tub interior
Detergent with Some detergents contain colorant (pigment or dyes) that will discolor colorant was used the tub interior with extended use. Check the detergent cup for signs
of any discoloration. If cup is discolored, change to detergent without any colorant. Cascade®, Cascade®Complete and Electrasol®Automatic Dishwashing Detergents have been approved for use in all GE dishwashers.
Some tomato-based Use of the
RINSE ONLY
cycle (on some models) after adding the dish
foods can stain to the load can decrease the level of staining.
Dishes don’t dry
Low inlet water Make sure inlet water temperature is correct. temperature
Select
SPEED DRY
or
HEATED DRY
.
Rinse agent dispenser Check the rinse agent dispenser. is empty
13
Before you call for service…
GEAppliances.com
Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

Page 14
Problem Possible Causes What To Do
Dishes and flatware
Inlet water temperature Raise the water heater temperature to 120°F.
not clean
is below 120°F Use
HI TEMP WASH
.
Water pressure is Turn on a faucet. Is water coming out more slowly than usual? If so, temporarily low wait until pressure is normal before using your dishwasher.
Air gap is clogged Clean the air gap.
Improper rack loading Make sure large dishware does not block the detergent dispenser or the
wash arms.
Spots and filming
Use
Jet-Dry
®
rinse agent to remove spots and prevent new film
on glasses and
build-up.
flatware
To remove stubborn spots and pre-existing film from glassware:
1
Remove all metal utensils
from the dishwasher.
2
Do not add detergent.
3
Select the longest cycle.
4
Start the dishwasher and allow to run for 18 to 22 minutes.
Dishwasher will now be in the main wash.
5
Open the door and pour 2 cups (500 ml) of white
vinegar into the
bottom of
the dishwasher.
6
Close the door and allow to complete the cycle. If vinegar rinse
doesn’t work: Repeat as above,
except use 1/4 cup (60 ml)
of citric
acid crystals instead of vinegar.
Cloudiness on
Combination of soft This is called
etching
and is permanent. To prevent this from
glassware
water and too much happening, use less detergent if you have soft water. Wash glassware in detergent the shortest cycle that will get them clean.
Water temperature Lower the water heater temperature. entering the dishwasher exceeds 150°F
Yellow or brown film
Tea or coffee stains Remove the stain by hand, using a solution of 1/2 cup bleach and
on tub
3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the heating element to cool down. Failure to do so can result in burns.
An overall yellow or A special filter in the water supply line is the only way to correct this brown film can be problem. Contact a water softener company. caused by iron deposits in water
White film on inside
Hard water minerals To clean the interior, apply dishwasher detergent to a damp sponge.
surfaces
Wear rubber gloves.
Do not
use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing. Cascade®, Cascade®Complete and Electrasol®Dishwashing Detergents have been approved for use in all GE dishwashers.
Detergent cup lid
Unlatch the door. Press the
START/RESET
pad three times within two
latched accidentally
seconds. The detergent cup will trip.
by user
Detergent left in
Dishes are blocking the Reposition the dishes.
dispenser cups
detergent cups
Steam
This is normal Steam comes through the vent by the door latch during drying and
when water is being pumped out.
Black or gray
Aluminum utensils have Remove marks with a mild, abrasive cleaner.
marks on dishes
rubbed against dishes
Before you call for service…
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
14
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
Page 15
15
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
What Is Not Covered:
For The Period Of: GE Will Replace:
One Year Any part
of the dishwasher which fails due to a defect in materials or workmanship. During
From the date of the
this
full one-year warranty,
GE will also provide,
free of charge,
all labor and in-home service
original purchase
to replace the defective part.
Second Year Any part
of the
Water Distribution System
which fails due to a defect in materials or
From the date of the
workmanship. Associated inlet and drain plumbing parts are not covered by this warranty.
original purchase
During this
second-year limited warranty,
you will be responsible for any labor or in-home
service costs.
Five Years The electronic control module,
if it should fail due to a defect in materials or workmanship.
From the date of the
During this
five-year limited warranty,
you will be responsible for any labor or in-home
original purchase
service costs.
Ten Years The PermaTuf®tub or door liner,
if it fails to contain water due to a defect in materials or
From the date of the
workmanship. During this
full warranty,
GE will also provide,
free of charge,
all labor and
original purchase
in-home service to replace the defective part.
GE Dishwasher Warranty.
Service trips to your home to teach you how to use
the product.
Improper installation.
Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit
breakers.
Damage to the product caused by accident, fire, floods
or acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
Cleaning or servicing of the air gap device in the
drain line.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
All warranty service provided by our Factory Service Centers, or an authorized Customer Care
®
technician. To schedule service,
on-line, 24 hours a day, visit us at GEAppliances.com, or call
800.GE.CARES (800.432.2737).
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
Page 16
Printed in the United States
Consumer Support.
GE Appliances Website
GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™” your questions, and so much more...
Schedule Service
GEAppliances.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.
Real Life Design Studio
GEAppliances.com
GE supports the Universal Design concept–products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties
GEAppliances.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Contact Us
GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park Louisville, KY 40225
Register Your Appliance
GEAppliances.com
Register your new appliance on-line–at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material.
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