GE Appliances
GE Answer Center®800.626.2000
Dishwashers
Part No. 165D4700P201 Pub. No. 49-5875
12-99 JR
EDW2020
EDW2030
EDW2050
EDW2060
GSD5110
GSD5112
GSD5120
GSD5122
GSD5130
GSD5132
GSD5114
GSD5124
GSD5134
GSD5310
GSD5320
GSD5330
GSD5350
GSD5360
Owner’s Manual
www.geappliances.com
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family.
We’re proud of our quality
products and we are
committed to providing
dependable service. You’ll
see it in this easy-to-use
Owner’s Manual and you’ll
hear it in the friendly voices
of our customer service
department.
Best of all, you’ll experience
these values each time you
use your dishwasher. That’s
important, because your new
dishwasher will be part of
your family for many years.
And we hope you will be part
of ours for a long time to
come.
We thank you for buying
GE. We appreciate your
purchase, and hope you
will continue to rely on us
whenever you need quality
appliances for your home.
2
Important!
Fill out and return the Consumer Product
Registration Card. There are two easy ways to
register your appliance.
■ Through the Internet at
www.geappliances.com.
■ Complete and mail the enclosed card.
Write the model and serial numbers
here.
#
#
You can find them on the tub wall just
inside the door.
Staple sales slip or cancelled check
here.
Proof of the original purchase date
is needed to obtain service under the
warranty.
Review the Section
on Troubleshooting
Tips
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE & You,
A Service Partnership.
Inside you will find many
helpful hints on how to use
and maintain your dishwasher
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your dishwasher.
Read this Manual
Ask any GE appliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center
® at
800.626.2000, 24 hours a day,
7 days a week.
If You Need Service
Safety Information . . . . . .4–7
Operating Instructions
Control Panel and
Settings . . . . . . . . . . . . . . .8–11
Using the Dishwasher . . .12–13
Loading the Racks . . . . . .14–16
Optional Accessories . . . . . . .17
Care and Cleaning . . . . . . . . .18
Troubleshooting Tips
Before You
Call For Service . . . . . . . . 19–23
Customer Service
Product Registration . . . . .29–30
Warranty . . . . . . . . . . . . . . . .31
Service Telephone
Numbers . . . . . . . . . .Back Cover
3
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
4
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire, explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
Under certain conditions hydrogen gas may be produced in
a water heater that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two weeks or more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allow them to run for several minutes. Do this before
using any electrical appliance which is connected to the hot water
system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open
flame or appliance during this process.
WATER HEATER SAFETY
5
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Use this appliance only for its intended purpose as
described in this Owner’s Manual.
This dishwasher must be properly installed and located in
accordance with the Installation Instructions before it is
used. If you did not receive an Installation Instructions
sheet with your dishwasher, you can receive one by calling
us toll-free at the GE Answer Center
®
, 800.626.2000.
■ Connect to a grounded
metal, permanent wiring
system; or run an equipmentgrounding conductor with
the circuit conductors and
connect to the equipmentgrounding terminal or lead
of the appliance.
■ Improper connection of
the equipment-grounding
conductor can result in a risk
of electric shock. Check with
a qualified electrician or
service representative if
you are in doubt whether
the appliance is properly
grounded.
■ Dispose of discarded
appliances and shipping or
packing material properly.
■ Do not attempt to repair
or replace any part of your
dishwasher unless it is
specifically recommended
in this manual. All other
servicing should be referred
to a qualified technician.
■ To minimize the possibility of
electric shock, disconnect this
appliance from the power
supply before attempting any
maintenance.
NOTE:
Turning
the dishwasher off does not
disconnect the appliance
from the power supply.
We recommend having a
qualified technician service
your appliance.
PROPER INSTALLATION
AND MAINTENANCE
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
6
DO NOT…
■ Do not tamper with controls.
■ Do not abuse, sit on, or stand
on the door or dish rack of
the dishwasher.
■ Do not discard a dishwasher
without first removing the
door of the washing
compartment.
■ Do not store or use
combustible materials,
gasoline or other flammable
vapors and liquids in the
vicinity of this or any other
appliance.
■ Do not allow children to
play inside, on or with this
appliance or any discarded
appliance.
WARNING!
7
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
WHEN USING YOUR DISHWASHER
■ Use only powder, tabs,
liquid detergents or rinse
agents recommended for use
in a dishwasher and keep
them out of the reach of
children. Cascade®
Automatic Dishwashing
Detergent has been approved
for use in all GE dishwashers.
■ Locate sharp items so that
they are not likely to damage
the door seal.
■ Load sharp knives with the
handles up to reduce the risk
of cut-type injuries.
■ Do not wash plastic items
unless marked
dishwasher
safe
or the equivalent. For
plastic items not so marked,
check the manufacturer’s
recommendations.
■ Non-Dishware Items: Do not
wash items such as electronic
air cleaner filters, furnace
filters and paint brushes in
your dishwasher. Damage to
dishwasher and discoloration
or staining of dishwasher
may result.
■ Do not touch the heating
element during or
immediately after use.
■ Do not operate your
dishwasher unless all
enclosure panels are properly
in place.
■ Close supervision is necessary
if this appliance is used by or
near children.
■ Load light, plastic items
so they will not become
dislodged and drop to the
bottom of the dishwasher—
they might come into contact
with the heating element and
be damaged.
Read and follow this
Safety Information carefully.
SAVE THESE INSTRUCTIONS
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
8
Load Selections
The light above the selected pad will be ON to indicate which LOAD SELECTION has been selected.
POTS & PANS For heavily soiled dishes or cookware with dried-on or baked-on soils. Everyday
dishes may be included. This cycle will not remove burned-on foods.
NORMAL
For loads of everyday dishes and glassware with medium soils.
LIGHT WASH For dishes with light soils.
CHINA CRYSTAL
For lightly soiled china and crystal.
RINSE ONLY
For rinsing partial loads that will be washed later. Do not use detergent with this cycle.
CLEAN
OPTIONSLOAD SELECTIONS
START
RESET
DELAY
2 4 8
START
LOCK
(2 TIMES)
HEATED
DRY
POTS
& PANS
HI TEMP
WASH
HI TEMP
RINSE
RINSE
ONLY
CHINA
CRYSTAL
LIGHT
WASH
NORMAL
1
2
3
4
1
Control Settings
Options
The light above the selected pad will be ON to indicate which OPTION has been selected.
HI TEMP
Turns on the heater in all postrinse and final rinse cycles to help prevent spotting
RINSE
on dishware. This option may be turned
ON
or
OFF
during the wash cycle.
HI TEMP
Energizes the heater to boost water temperature in all prewash and main wash fill
WASH
cycles. Recommended for use with heavily soiled dishes. Option may be turned
ON
or
OFF
during the wash cycle.
HEATED
DRY Shuts off the drying heat option. Dishes air dry naturally and energy is saved. You
OFF
can prop the door open after the
CLEAN
light illuminates.
HEATED DRY
Turns the heater on for fast drying. This cycle will extend the time to your wash
ON
cycle by 30 minutes.
NOTE:
Cannot be selected with
RINSE ONLY
cycle.
LOCK
When the
LOCK
pad is touched twice within 3 seconds, all pads become inoperative.
You can lock the controls to prevent any selections from being made. Or you can lock the
controls after you have
started a cycle or selected DELAY START so the cycle or DELAY
START is not interrupted.
Children cannot accidentally start dishwasher by touching pads with this
option selected.
To unlock the dishwasher after it has been locked, touch the
LOCK
pad twice within
3 seconds. The light above the
LOCK
pad will turn off.
DELAY START
You can delay the start of a wash cycle for up to 8 hours. Press the
DELAY START
pad to choose the number of hours you want to delay
the start of the cycle. The
machine will count down and start automatically
at the correct time.
Pressing the
START/RESET button will cancel the DELAY START selection.
NOTE:
If you forget to latch the door a reminder signal will beep until you do so.
RESET
To change a cycle after washing starts, touch the
START/RESET
pad to cancel
the cycle. After water is pumped out and the motor stops, you can reprogram and
restart the dishwasher. This will take approximately 90 seconds.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Start
Close and latch the door. Touch the
START/RESET
pad to begin the cycle. Water
fill begins and approximately 40 seconds later the wash action begins.
NOTE:
The dishwasher remembers your last cycle so you don’t have to reprogram
each time. When the dishwasher is loaded and the door latch is in the locked
position, the control panel lights will be
ON
and display the last settings you
selected.
If you don’t want to change any of the settings, simply touch the
START/RESET
pad to begin the cycle.
Also, if a power failure occurs,
NORMAL
and
HEATED DRY
will automatically be
programmed. Make any new selections and touch the
START/RESET
pad to begin
the cycle.
2
3
Clean
This light is illuminated when a wash cycle is complete. The light will stay
ON
until the door is opened.
4
9
Lights What It Means What To Do
This is normal. Allow the dishwasher to drain and
The
START/RESET
pad reset before you start a new wash
has been pressed. cycle.
Control Error Press the
START/RESET
pad to turn
off the beeper. If the
CLEAN
light
continues to flash, call for service.
Control Error Press the
START/RESET
pad to turn
off the beeper and the dishwasher
will attempt to reset. Then restart the
wash cycle. If this error continues,
call for service.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Flashing display lights.
10
NORMAL
PLUS A
BEEPING
SOUND
RESET
STARTSTART
CLEANCLEAN
PLUS A
BEEPING
SOUND
Water Time
Cycles (approx.) (approx.) Cycle Sequence
POTS & PANS 11.5 gal. 66 min. Prewash Prewash Prewash Main wash Postrinse Postrinse Final rinse
NORMAL 9.9 gal. 58 min. Prewash Prewash Main wash Postrinse Postrinse Final rinse
LIGHT WASH 8.3 gal. 52 min. Prewash Main wash Postrinse Postrinse Final rinse
CHINA CRYSTAL 8.3 gal. 36 min. Prewash Main wash Postrinse Postrinse Final rinse
RINSE ONLY 1.6 gal. 4 min. Rinse
Cycle Sequence
Drying Options:
HEATED DRY ON.
Available on all wash cycles except
RINSE ONLY.
Add approximately 30 minutes to the cycle.
HEATED DRY OFF.
Drying heater is turned off. Dishes dry
naturally.
About the dishwasher cycle sequence.
11
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your
model.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Using the dishwasher.
12
Check the Water Temperature
The entering water must be at least 120°F. and not more than
150°F., for effective cleaning and to prevent dish damage. Check
the water temperature with a candy or meat thermometer. Turn on
the hot water faucet nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into the glass until the
temperature stops rising.
Use Jet-Dry®Rinse Agent
Jet-Dry
®
rinse agent removes spots and prevents new film build-up
on your dishes, glasses, flatware, cookware and plastic.
Fill the rinse agent dispenser
until it reaches the bottom of lip
inside the opening. Do not overfill
the dispenser. Replace cap.
To check if rinse agent is needed,
press the clear center of the fill cap
2 or 3 times. If rinse agent fills the center of the fill cap, you have
enough.
A full dispenser should last about one month.
If rinse agent is spilled, wipe up the excess.
Using the Dishwasher Door
The door must be closed and locked into place to select a
LOAD SELECTION
or an
OPTION
.
If the door is opened during a cycle and left open,
the dishwasher
will beep once every minute
until the door is closed and latched
into place.
2
1
Dish Preparation Prior to Loading
■ No pre-rinsing of normal food soil is required.
■ Scrape off hard soils, including bones, toothpicks, skins, and
seeds.
■ Remove large quantities of any remaining food.
■ Remove leafy vegetables, meat trimmings, and excessive amounts
of grease or oil.
■ Remove acidic food soils that can discolor stainless steel.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
13
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
Push the door latch to the left.
Do not open the door until the water spray action stops. Steam
may rise out of the dishwasher.
Add forgotten dishes.
Close the door and push the latch to the far right.
4
3
2
1
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Cascade®
Automatic Dishwashing Detergent has been approved for
use in all GE
dishwashers. Keep your detergent fresh and dry. Don’t put detergent
into the dispenser until you’re ready to wash dishes.
You’ll find two detergent dispensers on the
inside door of your dishwasher. All wash cycles
require detergent in the main cup. Wash cycles
with a pre-wash and a main wash will also use the
open cup.
The amount of detergent to use
depends on whether your water is
hard
or
soft
.
With hard water, fill the main cup and open
cup completely. With soft water, fill both cups
halfway.
When using automatic dishwashing detergent tabs, simply
place one tab in the main cup and close.
Protect your dishes and dishwasher by contacting your water
department and asking how hard your water is. Twelve or more grains
is extremely hard water. A water softener is recommended. Without
it, lime can build up in the water valve, which could stick while open
and cause flooding. Too much detergent with soft water can cause a
permanent cloudiness of glassware, called
etching
.
NOTE:
To open detergent cup after it has
been closed, unlatch the door. Press the
START/RESET
pad three times within two
seconds and the detergent cup will release.
You may also turn the detergent cup handle
counter-clockwise until it releases. A snapping sound may be heard.
Open cup
Main cup
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and
appearance of racks and silverware baskets may vary from your model.
Upper Rack
The upper rack is for glasses, cups and saucers.
Cups and glasses fit best along the sides. This is
also a secure place for dishwasher-safe plastics.
The cup shelf
(on some models) may be placed
in the up or down position to add flexibility.
A wine glass holder
(on some models) secures wine
glasses at an angle for best washability. Because
wine glasses come in various sizes, after loading,
slowly push in the rack to make sure they will clear
the top of the dishwasher.
The upper rack is good for all kinds of odd-shaped
utensils. Saucepans, mixing bowls and other items
should be placed face down. Fold-down fingers
(on some models) provide flexibility for
extra-large and hard-to-fit items.
Secure larger dishwasher-safe plastics over two fingers
when possible.
Make sure small plastic items are secure so they can’t fall
onto the heater.
Be sure that items do not protrude through the bottom of
the rack and block rotation of the middle spray arm. This
could result in poor wash performance for items in the
upper rack.
Check to make sure that tall items will not block rotation of
the top wash arm.
The Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the lower
rack during the wash and rinse portions of the cycle.
The wash tower shoots water into the mid-level wash
arm located under the upper rack. Blocking the
wash tower could result in poor wash performance
for items in the upper rack.
Don’t block or load tall things next to the
Wash Tower.
14
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
15
Lower Rack
When loading the lower rack, do not load large platters or
trays in the front right corner. They may prevent detergent
from circulating during the wash cycle.
The lower rack is best used for plates, saucers, and
cookware. Large items such as broiler pans and
racks should go along the right-hand side. Load
platters, pots and bowls along the sides, in corners,
or in the back. The soiled side of items should face
the center of the rack.
Also, be careful not to let a portion of an item such
as a pot or dish handle extend through the bottom
rack. This could block the wash arm and result in
poor wash performance.
Fold-down fingers (on some models) provide
flexibility for extra-large and hard-to-fit items.
The fingers may be left in the up position or folded
down to customize the lower rack.
Silverware Basket
Put flatware in the removable basket with knife
handles up to protect your hands. Place spoons in
the basket with handles down. Mix knives, forks
and spoons so they don’t nest together. Distribute
evenly. Small plastic items, such as measuring
spoons and lids from small containers, should go in
the bottom of the silverware basket with silverware
on top.
Lids can be assembled to either end of the
silverware basket to contain small items.
To assemble an end lid, place the outer lid stud
into the hole on the outside of the silverware
basket. Then place the inside lid stud into the
inner hole in the silverware basket. Repeat for
other side if desired. Long items can be placed
on the cupshelf in the upper rack.
The silverware basket can be placed in the front,
side or back of the lower rack.
Don’t let any
item extend
through bottom.
Loading place settings…
16
Follow these guidelines for loading 10 place settings. Features and
appearance of racks and silverware baskets may vary from your model.
Upper Rack—10 place settings Lower Rack—10 place settings
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Follow these guidelines for loading 12 place settings. Features and
appearance of racks and silverware baskets may vary from your model.
Upper Rack—12 place settings Lower Rack—12 place settings
17
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
You can change the door and lower access panel appearance of your
dishwasher by ordering one of these optional accessories:
■
Color Panels
■
1/4” Wood Panel Trim Kit
■
3/4” Trimless Panel Kit
These accessories are available at extra cost (VISA, MasterCard, or Discover
cards accepted) by calling 800-626-2002.
Specify accessory number when ordering.
About optional accessories.
Descriptions of Optional Accessories
Color panels—
Replacement door panels and lower access panels
are available in the following colors:
■
GPF400A (Almond)
■
GPF400B (Black)
■
GPF400W (White)
■
GPF400S (Stainless Steel)
■
GPF400C (Bisque)
NOTE:
The
GPF100 dishwasher door spring kit
is included with the
stainless steel color panel kit
and must be installed with it (GPF400S).
Wood panel trim kit—
This accessory contains
trim and instructions
for you to supply and install a 1⁄4″thick decorative wood door and
lower access panel:
■
GPF425A (Almond)
■
GPF425B (Black)
■
GPF425W (White)
■
GPF425C (Bisque)
NOTE:
The
GPF100 dishwasher door spring kit
must also be ordered
and installed
when the door panel weighs four lbs. or more.
Trimless panel kit—
This accessory contains
parts and instructions
for you to supply and install a 3⁄4″thick decorative wood door and
lower access panel:
■
GPF475
NOTE:
The
GPF100 dishwasher door spring kit
is included with the
trimless panel kit
and must be installed with it.
Check the air gap any
time your dishwasher isn’t
draining well.
The Stainless Steel Panels
The stainless steel panels can be cleaned with
Stainless Steel Magic
or a
similar product using a clean, soft cloth.
You can order
Stainless Steel Magic # WX10X15
through GE Parts by
calling 800-626-2002.
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not
a part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps,
so you may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off the chrome
cover.
Remove the plastic cap and clean with a toothpick.
2
1
Two types of
air gaps
18
Caring for the dishwasher.
To clean the control panel use a lightly dampened cloth then dry thoroughly.
To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any part of
the dishwasher.
Protect Against Freezing
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:
Cut off electrical power to the dishwasher. Remove
fuses or trip circuit breaker.
Turn off the water supply and disconnect the water
inlet line from the water valve.
Drain water from the water inlet line and water
valve. (Use a pan to catch the water.)
Reconnect the water inlet line to the water valve.
4
3
2
1
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
19
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Before you call for service…
Problem Possible Causes What To Do
Control panel lights go
Time too long between • Each pad must be touched
off when you’re setting
touching of selected pads within 30 seconds of the
controls
others. To relight, touch
any pad again, or unlock
and relatch door.
Noise
Some of the sounds • Hard food disposal
you’ll hear are normal shredding action.
• Drain valve opening to
pump water out.
• Timer control as cycle
progresses.
• Detergent cup opening.
• The motor stopping during
the drying period.
• Water draining out of the
tub immediately after you
touch
START/RESET
pad.
Utensils are not secure • Make sure everything is
in the rack or something secured in dishwasher.
small has dropped into
the rack
Motor hums • Dishwasher has not been
used on a regular basis. If
you do not use your
dishwasher often, set it to
fill and pump out once
every week. This will help
keep the seal moist and
the garbage disposer clear.
Detergent left in
Dishes are blocking the • Reposition the dishes.
dispenser cups
detergent cups
Detergent cup lid
• Unlatch the door. Press
latched accidentally
the
START/RESET
pad
by user
three times within two
seconds. The detergent
cup will trip.
Troubleshooting Tips
Review the charts on the following pages first and you may not
need to call for service.
Problem Possible Causes What To Do
Water standing in
This is normal • A small amount of clean
the bottom of the tub
water around the outlet on
the tub bottom at the back
of the tub keeps the water
seal lubricated.
Water won’t pump
Drain is clogged • If you have an air gap,
out of the tub
clean it.
• Check to see if your kitchen
sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains into a
disposer, run disposer clear.
Suds in the tub
Correct detergent •
Use only automatic dishwasher
wasn’t used detergents to avoid sudsing.
Cascade® Automatic
Dishwashing Detergent has
been approved for use in all
GE dishwashers.
• To remove suds from the tub,
open the dishwasher and let
suds dissipate. Add 1 gallon
of cold water to the tub. Close
the door until it locks into
place. Pump out water by
pressing
START/RESET,
then
immediately press
START/RESET
again. Repeat if necessary.
Rinse agent • Always wipe up rinse agent
was spilled spills immediately.
Stained tub interior
Detergent with • Some detergents contain
colorant was used colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any discoloration.
If cup is discolored, change to
detergent without any colorant.
Cascade® Automatic
Dishwashing Detergent has
been approved for use in all
GE dishwashers.
Some tomato-based •Use of the
RINSE ONLY
cycle
foods can stain (on some models) after
adding
the dish to the load can
decrease the level of staining.
20
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Before you call for service…
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
21
Problem Possible Causes What To Do
Dishes and flatware
Low inlet water • Make sure inlet water
not clean
temperature temperature is correct
(see page 12).
• Use
HI TEMP WASH.
Water pressure is • Turn on a faucet. Is water
temporarily low coming out more slowly
than usual? If so, wait until
pressure is normal before
using your dishwasher.
Air gap is clogged • Clean the air gap.
Improper rack loading • Make sure large dishware
does not block the
detergent dispenser or the
wash arms.
Spots and filming
• Use
Jet-Dry
®
rinse agent to
on glasses and
remove spots and prevent
flatware
new film build-up.
• To remove stubborn spots
and pre-existing film from
glassware:
1
Remove all metal utensils
from the dishwasher.
2
Do not add detergent.
3
Select the longest cycle.
4
Start the dishwasher and
allow to run for 18 to 22
minutes. Dishwasher will
now be in the main wash.
5
Open the door and pour
2 cups (500 ml) of white
vinegar into the bottom of
the dishwasher.
6
Close the door and allow
to complete the cycle.
If vinegar rinse doesn’t
work: Repeat as above,
except use 1/4 cup (60 ml)
of citric acid crystals
instead of vinegar.
Extremely hard water
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
Problem Possible Causes What To Do
Cloudiness on
Combination of soft • This is called
etching
and
glassware
water and too much is permanent. To prevent
detergent this from happening, use
less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
Water temperature • Lower the water heater
entering the dishwasher temperature.
exceeds 150°F.
Black or gray
Aluminum utensils have • Remove marks with a mild,
marks on dishes
rubbed against dishes abrasive cleaner.
Yellow or brown film
Tea or coffee stains • Remove the stain by hand,
on inside surfaces
using a solution of 1/2 cup
bleach and 3 cups warm
water.
WARNING
Before cleaning interior
wait at least 20 minutes
after a cycle for the
heating element to cool
down. Failure to do so can
result in burns.
An overall yellow or • A special filter in the water
brown film can be caused supply line is the only way
by iron deposits in water to correct this problem.
Contact a water softener
company.
White film on inside
Hard water minerals • To clean the interior, apply
surfaces
dishwasher detergent to a
damp sponge. Wear
rubber gloves.
Do not
use
any type of cleanser other
than dishwasher detergent
because it may cause
foaming or sudsing.
Cascade® Automatic
Dishwashing Detergent
has been approved for use
in all GE dishwashers.
Before you call for service…
22
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
23
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Dishes don’t dry
Low inlet water • Make sure inlet water
temperature temperature is correct
(see page 12).
• Select
HI TEMP RINSE
and/or
HEATED DRY.
Rinse agent dispenser • Check the rinse agent
is empty dispenser.
Control panel
Door latch may not be • Call for service.
responded to inputs
properly seated
but dishwasher never
filled with water
Dishwasher won’t run
Fuse is blown, or the • Replace fuse or reset
circuit breaker tripped circuit breaker. Remove
any other appliances from
the circuit.
• Try resetting the
START/RESET
pad.
Steam
This is normal • Steam comes through
the vent by the door latch
during drying and when
water is being pumped out.
24
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Notes
25
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Notes
26
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
27
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Notes
28
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
29
GE Service Protection Plus
™
GE, a name recognized worldwide for quality and dependability,
offers you Service Protection Plus
™
—comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your
money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much
more—any brand! Plus there’s no extra charge for emergency service and low monthly
financing is available. Even icemaker coverage and food spoilage protection is offered.
You can rest easy, knowing that all your valuable household products are protected
against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at
800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance.
Anywhere. Anytime.*
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
Please place in envelope and mail to:
Cut here
✂
30
Day
Year
Street
Address
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
After mailing
the registration below,
store this document in
a safe place. It contains information you
will need should you
require service.
Our service number is
800 GE CARES
(800-432-2737).
Read your Owner’s
Manual carefully.
It will help you operate your new appliance properly.
If you have questions,
or need more information, call the GE
Answer Center
®
800.626.2000.
1
2
3
Model Number
Serial Number
Important: If you did not get a registration card with your product, detach and
return the form below to ensure that your product is registered, or
register online at www.geappliances.com.
First
Name
Apt. #
City
Last
Name
Zip
CodeState
Phone
Number
GE Appliances
General Electric Company
Louisville, Kentucky www.geappliances.com
Mr. l Ms. l Mrs. l Miss l
E-mail Address
Occasionally, we may allow selected companies to send you information.
l Check here if you do not want this information.
Consumer Product Ownership Registration
Model Number
Serial Number
Important
Mail
Today!
Date Placed In Use
Month
Cut here
✂
GE Dishwasher Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. For service,
call 800-GE-CARES.
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. Proof of original purchase date is needed to obtain service under the
warranty. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
For The Period Of: GE Will Replace:
One Year Any part
of the dishwasher which fails due to a defect in
From the date of the
materials or workmanship. During this
full one-year
original purchase warranty,
GE will also provide,
free of charge,
all labor
and in-home service to replace the defective part.
Second Year Any part
of the dishwasher which fails due to a defect in
From the date of the
materials or workmanship. During this
second-year
original purchase limited warranty,
you will be responsible for any labor or
in-home service costs.
Five Years The dishwasher rack,
if it should rust, or
the electronic
From the date of the control module
if it should fail due to a defect in
original purchase
materials or workmanship. During this
five-year limited
warranty,
you
will be responsible for any labor or in-home
service costs.
Lifetime of Product The PermaTuf®tub or door liner
, if it fails to contain water
due to a defect in materials or workmanship. During this
full warranty,
GE will also provide,
free of charge,
all labor
and in-home service to replace the defective part.
■Service trips to your home to teach you
how to use the product.
■Improper installation.
■Replacement of house fuses or
resetting of circuit breakers.
■Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
■Damage to the product caused by
accident, fire, floods or acts of God.
■Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
■Cleaning or servicing of the air gap
device in the drain line.
What GE Will Not Cover:
Warrantor: General Electric Company. Louisville, KY 40225
31
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Service Telephone Numbers.
The GE Answer Center® is open 24 hours a day, 7 days a week.
GE Answer Center
®
800.626.2000
Expert GE repair service is only a phone call away.
In-Home Repair Service
800-GE-CARES (800-432-2737)
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning
a barrier-free kitchen for persons with limited mobility.
Special Needs Service
800.626.2000
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Service Contracts
800-626-2224
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Parts and Accessories
800-626-2002
If you are not satisfied with the service you receive from GE, follow
these steps.
First,
contact the people who serviced your appliance.
Next,
if you are still not pleased, write all the details—including your
phone number—to: Manager, Customer Relations, GE Appliances,
Appliance Park, Louisville, KY 40225.
Service Satisfaction
Printed in Louisville, KY
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
32
Loading...