GE Appliances
GE Answer Center®800.626.2000
Dishwashers
CleanSensor
WASHING
RINSING
DRYING
CLEAN
SENSING
STATUS
Part No. 165D4700P162 Pub. No. 49-5829
GSD4410
GSD4420
GSD4425
GSD4430
GSD4435
GSD4910
GSD4920
GSD4930
GSD4940
Owner’ s Manual
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family.
We’re proud of our quality
products and we are
committed to providing
dependable service. You’ll
see it in this easy-to-use
Owner’s Manual and you’ll
hear it in the friendly voices
of our customer service
department.
Best of all, you’ll experience
these values each time you
use your dishwasher. That’s
important, because your
new dishwasher will be part
of your family for many
years. And we hope you will
be part of ours for a long
time to come.
We thank you for buying
GE. We appreciate your
purchase, and hope you
will continue to rely on us
whenever you need quality
appliances for your home.
Important!
Staple sales slip or cancelled
check here.
Proof of the original purchase date
is needed to obtain service under
the warranty.
Write the model and serial
numbers here.
#
#
You can find them on the tub wall just
inside the door.
2
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE&You,
AService Partnership.
Inside you will find many
helpful hints on how to use and
maintain your dishwasher
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your dishwasher.
Read this Manual
Ask any GEappliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
Review the Section on
Troubleshooting Tips
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center
® at
800.626.2000, 24 hours a day,
7 days a week.
If You Need Service
Safety Information . . . . . . .4–7
Operating Instructions
Control Panel . . . . . . . . . . . . . . .8
Control Settings . . . . . . . . . . .8, 9
Display . . . . . . . . . . . . . . . .10, 11
Diagnostic Codes . . . . . . .12–14
Soil Senser System . . . . . . . . .15
Loading the Racks . . . . . . .18, 19
Optional Accessories . . . . . . . .20
Care and Cleaning . . . . . . . . . .21
Troubleshooting Tips
Before You
Call For Service . . . . . . . . . 22–26
Customer Service
Warranty . . . . . . . . . . . . . . . . .27
Service Telephone
Numbers . . . . . . . . . .Back Cover
3
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
4
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire, explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
Under certain conditions hydrogen gas may be produced in
a water heater that has not been used for two weeks or
more. Hydrogen gas can be explosive under these
circumstances.
If the hot water has not been used for two weeks or more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allow them to run for several minutes. Do this before
using any electrical appliance which is connected to the hot water
system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open
flame or appliance during this process.
WATER HEATER SAFETY
5
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Use this appliance only for its intended purpose as
described in this Owner’s Manual.
This dishwasher must be properly installed and located in
accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions sheet with
your dishwasher, you can receive one by calling us toll-free
at the GE Answer Center
®
, 800.626.2000.
■ Connect to a grounded
metal, permanent wiring
system; or run an equipmentgrounding conductor with
the circuit conductors and
connect to the equipmentgrounding terminal or lead
of the appliance.
■ Improper connection of the
equipment-grounding
conductor can result in a risk
of electric shock. Check with
a qualified electrician or
service representative if you
are in doubt whether the
appliance is properly
grounded.
■ Dispose of discarded
appliances and shipping or
packing material properly.
■ Do not attempt to repair or
replace any part of your
dishwasher unless it is
specifically recommended in
this manual. All other
servicing should be referred
to a qualified technician.
■ To minimize the possibility of
electric shock, disconnect
this appliance from the
power supply before
attempting any maintenance.
NOTE:
Turning the
dishwasher off does not
disconnect the appliance
from the power supply. We
recommend having a
qualified technician service
your appliance.
PROPER INSTALLATION
AND MAINTENANCE
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
6
DO NOT…
■ Do not tamper with controls.
■ Do not abuse, sit on, or stand
on the door or dish rack of
the dishwasher.
■ Do not discard a dishwasher
without first removing the
door of the washing
compartment.
■ Do not store or use
combustible materials,
gasoline or other flammable
vapors and liquids in the
vicinity of this or any other
appliance.
■ Do not allow children to play
inside, on or with this
appliance or any discarded
appliance.
WARNING!
7
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
WHEN USINGYOUR DISHWASHER
■ Use only powder or liquid
detergents or wetting agents
recommended for use in a
dishwasher.
■ Locate sharp items so that
they are not likely to damage
the door seal.
■ Load sharp knives with the
handles up to reduce the risk
of cut-type injuries.
■ Do not wash plastic items
unless marked
dishwasher
safe
or the equivalent. For
plastic items not so marked,
check the manufacturer’s
recommendations.
■ Do not touch the heating
element during or
immediately after use.
■ Do not operate your
dishwasher unless all
enclosure panels are properly
in place.
■ Close supervision is necessary
if this appliance is used by or
near children.
■ Load light plastic items so
they will not become
dislodged and drop to the
bottom of the dishwasher—
they might come into contact
with the heating element and
be damaged.
REMEMBER…
Your continued health and safety are important to us.
Please read and follow this Safety Information carefully.
We want you to remain a happy and healthy part of our
GE family.
SA VE THESE INSTRUCTIONS
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
8
Control Settings
The Display
This display tells you what is happening in the
dishwasher and can alert you to some possible
problems. It also remembers your last cycle so you don’t
have to reprogram each time. See the
About the display
section.
Information displayed:
■
LOAD SELECTION.
■
OPTIONS.
■ When the dishwasher is sensing the amount of soil in
the load.
■ Cycle phase, such as
WASHING, RINSING
or
DRYING.
■ Diagnostic codes to alert you to possible problems.
■ Time remaining in the cycle will be displayed approx.
10–15 minutes after cycle has started.
■ The amount of soil in the load.
See the
Know the display
section for explanation of
displays and codes.
The Active Vent—
The vent will close during washing to
retain heat and reduce noise. After washing it will open
to vent moisture and help the dishes dry faster.
1
SENSING
CLEAN
HILO
POTS PANS
AUTO CHINA
NORMAL
SOIL LEVEL
ADD RINSE AID LOCKED WASHING
TEMP WATER HEATED RINSING HR.
ENERGYSAVER DRY AIR DRYING RESET DELAY
LOAD SELECTION
NORMAL
POTS
PANS
CHINA
CRYSTAL
RINSE
HOLD
OPTIONS
ENERGY
SAVER
DRY
DELAY
START
RESET LOCK
START
1 2 43
Options
ENERGY SAVER Shuts off the drying heat options. Dishes air dry naturally
DRYONand energy is saved. You can prop the door open after the
word
CLEAN
appears in the display.
ENERGY SAVER Turns the drying heater on for fast drying. This cycle will
DRY
OFF
extend the time to your wash cycle.
DELAY START You can delay the start of a wash cycle for up to 14 hours.
Tap or press and hold the
DELAYSTART
pad to choose
the number of hours you want to delay the start of the
cycle. The machine will count down and start
automatically at the correct time.
NOTE:
If you forget to
latch the door a reminder signal will beep until you do so.
RESET To change a cycle after washing starts, touch the
RESET
pad to cancel cycle. After water is pumped out and motor
stops, you can reprogram and restart the dishwasher.
LOCK
When the
LOCK
pad is touched twice within 3 seconds, all
pads become inoperative.
You can lock the controls to
prevent any selections from being made. Or you can lock
the controls after you have
started a cycle or selected
DELAY START so the cycle or DELAY START is not
interrupted.
The word
LOCKED
appears in the display.
Children cannot accidentally start dishwasher
by touching pads.
To unlock the dishwasher after it has been locked, touch the
LOCK
pad twice within 3 seconds. The word
LOCKED
will
disappear from the display.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Load Selection
NORMAL
For loads of everyday dishes, glasses and cookware with
medium soils.
NOTE:
Many dishes have lighter soil than
normal. Choosing a cycle other than
NORMAL
will save
energy and water.
POTS PANS For heavily soiled dishes or cookware with dried-on or
baked-on soils. Everyday dishes may be included. This
cycle will not remove burned-on foods.
CHINA CRYSTAL
For lightly soiled china and crystal. Water is aerated for a
gentle wash.
RINSE HOLD For rinsing partial loads that will be washed later. Make
sure
ENERGY SAVER DRY
is selected. Do not use
detergent or
DELAY START
with this cycle.
2
3
Start
Latch the door and touch the
START
pad to begin the cycle.
There is a time delay between start-up and water fill so you
will not hear any wash action right away.
4
9
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the display .
10
Dishwashing Shortcut
When the dishwasher is loaded and the door latch is
moved to the ON position, the control panel will display
the last settings you selected.
If you don’t want to change any of the settings, simply
touch
START.
NOTE:
If there has been a power failure,
NORMAL
wash
and
ENERGYSAVER DRY OFF
will automatically be
programmed. Make any new selections as desired and
touch
START.
A
R
The dishwasher remembers your last
cycle so you don’t have to reprogram
each time.
These graphics show the selection NORMAL cycle with ENERGY SAVER
DRY OFF (Heated Dry) as it appears in the display.
Cycle selected
Cycle started and the soil level is being sensed
Drying
Dishes clean and dry
Soil level determined
Main wash and minutes remaining in the cycle
Rinse cycle and minutes remaining in the cycle
AUTO
NORMAL
ADD RINSE AID LOCKED W
ENERGYSAVER DRY AIR D
AUTO CHINA
POTS PANS
NORMAL
ADD RINSE AID LOCKED WASHING
TEMP WATER HEATED RINSING HR.
ENERGYSAVER DRY AIR DRYING RESET DELAY
SENSING
AUTO CHINA
POTS PANS
NORMAL
ADD RINSE AID LOCKED WASHING
TEMP WATER HEATED RINSING HR.
ENERGYSAVER DRY AIR DRYING RESET DELAY
SENSING
AUTO CHINA
POTS PANS
NORMAL
ADD RINSE AID LOCKED WASHING
TEMP WATER HEATED RINSING HR.
ENERGYSAVER DRY AIR DRYING RESET DELAY
SENSING
AUTO CHINA
POTS PANS
NORMAL
ADD RINSE AID LOCKED WASHING
TEMP WATER HEATED RINSING HR.
ENERGYSAVER DRY AIR DRYING RESET DELAY
SENSING
HILO
SOIL LEVEL
CLEAN
HILO
SOIL LEVEL
CLEAN
HILO
SOIL LEVEL
CLEAN
HILO
SOIL LEVEL
CLEAN
AUTO CHINA
POTS PANS
NORMAL
ADD RINSE AID LOCKED WASHING
TEMP WATER HEATED RINSING HR.
ENERGYSAVER DRY AIR DRYING RESET DELAY
SENSING
HILO
SOIL LEVEL
CLEAN
AUTO CHINA
POTS PANS
NORMAL
ADD RINSE AID LOCKED WASHING
TEMP WATER HEATED RINSING HR.
ENERGYSAVER DRY AIR DRYING RESET DELAY
SENSING
HILO
SOIL LEVEL
CLEAN
AUTO CHINA
POTS PANS
NORMAL
ADD RINSE AID LOCKED WASHING
TEMP WATER HEATED RINSING HR.
ENERGYSAVER DRY AIR DRYING RESET DELAY
SENSING
HILO
SOIL LEVEL
CLEAN
Know the display .
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Display What It Means
AUTO NORMAL NORMAL
cycle has been selected.
AUTO POTS PANS POTS PANS
cycle has been selected.
AUTO CHINA CHINA CRYSTAL
cycle has been selected.
RINSE RINSE HOLD
cycle has been selected.
HEATED DRY
Displayed when
ENERGY SAVER DRY
is not selected.
ENERGYSAVER
Displayed when
ENERGY SAVER DRY
is selected.
DRY
SENSING SOIL
Displayed when the dishwasher is determining the
LEVEL
amount of soil in the load and calculating the amount of
wash time needed.
LO — — — —HI
Shows the amount of soil in the load from LO(one bar
SOIL LEVEL
lighted) to HI(all four bars lighted).
Numerals from Number of minutes left in the cycle.
1 to 99
minutes
WASHING
Displayed during
pre-wash, pre-rinse
and
main wash
periods.
RINSING
Displayed during
rinse
periods following the
main wash
.
DRYING
Displayed during heated drying.
CLEAN
Indicates completed cycle. Remains on until door is
unlatched.
LOCKED
Indicates controls are locked to prevent unauthorized use.
Numerals from Number of hours delay until start of cycle.
1
to
14 HRS. DELAY
RESET
The
RESET
pad was touched.
PF RESET
Indicates a power failure occurred.
SENSING
CLEAN
POTS PANS
AUTO CHINA
NORMAL
SOIL LEVEL
ADD RINSE AID LOCKED WASHING
TEMP WATER HEATED RINSING HR.
ENERGYSAVER DRY AIR DRYING RESET DELAY
HILO
11
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the display diagnostic codes.
12
Display What It Means What To Do
Electrical power to the
IF DISHWASHER WAS IN USE WHEN
dishwasher has been
THE POWER FAILURE OCCURRED:
RESET
interrupted but is now
back on.
1
Press the
RESET
pad and wait
approximately 30 seconds.
2
Unlatch and open the door.
A
If the detergent cup is open and
empty and the dishwasher was set
for the
NORMAL, POTS PANS
or
CHINA CRYSTAL
cycle, close
door and put the load through a
RINSE HOLD
cycle. After the
RINSE HOLD
cycle is completed,
add detergent and reset the load
for the washing cycle you want.
B
If the detergent cup is closed and
the dishwasher was set for the
NORMAL, POTS PANS
or
CHINA CRYSTAL
cycle, reset the
dishwasher for the wash cycle
you want
.
C
If the dishwasher was set for the
RINSE HOLD
cycle, reset the
dishwasher for
RINSE HOLD.
IF THE DISHWASHER WAS NOT IN USE
when power failure occurred, use
dishwasher as you normally would.
Slow draining. The This dishwasher is designed to
dishwasher is taking automatically compensate for longer
longer than normal to than normal drain times, but cycle time
drain the water out. will be extended. If this code continues
This is usually caused to appear frequently:
by a blockage in the drain
air gap, a kink in the
drain hose, or a
stopped-up pipe.
1
Clean the air gap.
2
Check for a kink in the drain hose.
3
Check plumbing for slow or
stopped-up drains.
NOTE:
Warranty service does not
cover household drain problems.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Display What It Means What To Do
Drain is blocked. This
indicates that the drain
RESET
is so clogged that the
dishwasher cannot
continue to operate in
a satisfactory manner.
Dishwasher will stop.
Drain sensor is not If repeats for the next cycle, call
functioning. for service.
Dishwasher will
continue cycle along
with a fixed drain period.
There is too much water
in the dishwasher.
RESET
Press the
RESET
pad to stop the beep.
Locate and remove the blockage in the
drain system. To pump any remaining
water out of the machine:
1
Latch the door.
2
Select any cycle.
3
Touch
START
and then immediately
touch
RESET.
NOTE:
Warranty service does not
cover household drain problems.
Press the
RESET
pad to stop the beep.
The dishwasher is designed to
automatically pump out extra water as
long as the door is latched. When you
hear the motor stop running:
1
Unlatch the door and see if all the
water is gone.
2
If you see water entering the
dishwasher, close and latch the door.
Shut off the water supply to the
dishwasher.
3
If water is gone and no water is
entering the dishwasher, restart cycle.
4
If repeats, shut off the water
supply to the dishwasher. Call for
service.
13
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the display diagnostic codes.
14
Display What It Means What To Do
Not enough water is Unlatch the door. If there is no water in
entering the dishwasher. the bottom of the dishwasher, check the
water supply to the dishwasher.
¥
Is the dishwasher water supply turned on?
OR
¥
Is the household water supply turned on?
¥ If you use well or cistern water, is the
supply adequate?
If the water supply is adequate, try the
cycle again. If repeats, call for service.
The drain pump could be Unlatch the door. If there is standing
temporarily blocked water in the bottom of the dishwasher,
(usually caused by food relatch the door, touch
START,
then
particles such as cereal). immediately touch
RESET
to start the
pump. If continues to appear, you
may need to do this several times to
break up the blockage.
The water temperature Avoid showers or laundry just prior to
in the dishwasher did not running the dishwasher. (Use the
reach the proper wash
DELAY START
feature to start dishwasher
temperature. This is
when the water heater is up to normal
usually caused by lack of
temperature.)
Adjust household
hot water coming from the
water heater thermostat to 120°F.
household water heater
. minimum.
If appears with every cycle and
you
know the water from the water heater is
hot (120°F. or more), call for service.
The temperature sensor The temperature sensor needs to be
in the dishwasher is not replaced. Call for service.
functioning properly.
Dishwasher may continue
NOTE:
You may continue to use your
to be used, but it will not
dishwasher. For best results adjust your
heat water automatically.
household water heater thermostat
to 140°F.
■ Try the cycle again to see if the code reappears. The dishwasher may
correct itself.
■ Electronic controls can be affected by outside interference. Shutting off
power to the dishwasher (at the fuse or circuit breaker) could correct
the problem. Restore power after 15 seconds and try the cycle again.
■ Check the guide for things you can do to correct the problem.
■ See the
Troubleshooting Tips
at the back of this manual.
Before You Call For Service
About the soil sensor system.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
15
The dishwasher has an exclusive Soil Sensor System that measures the
amount of soil in the load. After the soil is measured the dishwasher decides
the length of the main wash cycle and the number of rinses needed.
WATER TOTAL
SOIL CYCLE USAGE TIME
CYCLE LEVEL SEQUENCES
GALLONS MINUTES
Normal Heavy
9.3 58–73
Normal Medium
7.6 44–59
Normal Light
6.5 36–51
Pots Extra
12.2 67–82
Pots Heavy
10.8 62–77
Pots Medium
9.3 58–73
Pots Light
7.6 43–58
China Medium
7.4 42–57
China Light
5.9 29–39
Rinse
1.5 7
PreWash/
PreRinse
RinseRinseRinse
Main Wash
9–24 min.
RinseRinseRinse
Main Wash
15–30 min.
PreWash/
PreRinse
RinseRinseRinse
Main Wash
15–30 min.
PreWash/
PreRinse
RinseRinseRinse
Main Wash
22–37 min.
Pre
Rinse
PreWash/
PreRinse
RinseRinseRinse
Main Wash
22–37 min.
Pre
Rinse
Pre
Rinse
PreWash/
PreRinse
RinseRinseRinse
Main Wash
22–37 min.
Pre
Rinse
Pre
Rinse
Pre
Rinse
PreWash/
PreRinse
RinseRinse
Main Wash
12–27 min.
PreWash/
PreRinse
RinseRinseRinse
Main Wash
15–30 min.
PreWash/
PreRinse
RinseRinseRinse
Main Wash
22–37 min.
Pre
Rinse
PreWash/
PreRinse
LO – – – – HI
LO – – – – HI
LO – – – – HI
Pans Heavy
LO – – – – HI
Pans
LO – – – – HI
Pans
LO – – – – HI
Pans
LO – – – – HI
Crystal
LO – – – – HI
Hold
Crystal
LO – – – – HI
ENERGY SAVER DRY OFF
(Heated Dry). Available on all wash cycles
except
RINSE HOLD.
Add 38 minutes to cycle time.
ENERGY SAVER DRY ON.
Drying heater is turned off. Dishes dry
naturally.
Drying Cycle Options
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Using the dishwasher.
16
Check the Water Temperature
The entering water must be at least 120°F. and not more than
150°F., for effective cleaning and to prevent dish damage. Check
the water temperature with a candy or meat thermometer. Turn on
the hot water faucet nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into the glass until the
temperature stops rising. Adjust your water heater, if needed.
Using a Rinse Agent
A rinse agent, such as
JET-DRY
, makes water flow off the dishes
quickly thereby reducing water spotting.
Fill the rinse agent dispenser
until it reaches the bottom of lip
inside the opening. Replace cap.
To check if rinse agent is needed,
remove the cap and look into the
dispenser. On some models, the
dispenser can be checked by
pressing the clear center of the
fill cap 2 or 3 times. If rinse agent
fills the center of the fill cap, you
have enough.
A full dispenser should last about 3 months.
If rinse agent spills, wipe it up immediately. It can keep your detergent
from working.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Keep
your detergent fresh and dry. Don’t put powder detergent into the
dispenser until you’re ready to wash dishes.
The amount of detergent to use depends on whether your water is
hard
or
soft
. With hard water, you need extra detergent. With soft
water, you need less detergent.
Protect your dishes and dishwasher by contacting your water
department and asking how hard your water is. Twelve or more
grains is extremely hard water. A water softener is recommended.
Without it, lime can build up in the water valve, which could stick
while open and cause flooding. Too much detergent with soft water
can cause a permanent cloudiness of glassware, called
etching.
You’ll find two detergent dispensers on the
inside door of your dishwasher. All wash cycles
require detergent in the main cup. Wash cycles
with two washes will also use the open cup.
Be sure the control panel lights are not lit
before adding detergent. Otherwise, the
detergent cup will not close and latch
properly. Add detergent then close the
main cup.
NOTE:
To open detergent cup after it has
been closed, simply turn the detergent cup
handle counter-clockwise until it releases.
A snapping sound may be heard.
Open Cup
Main Cup
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
Push the door latch to the left.
Once the water calms, open the door. Steam may rise out of the
dishwasher.
Add forgotten dishes.
Close the door and push the latch to the far right.
NOTE:
If you forgot to latch the door a reminder signal will beep
until you do so.
4
3
2
1
17
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and
appearance of racks and silverware baskets may vary from your model.
Upper Rack
The upper rack is for glasses, cups and saucers.
Cups and glasses fit best along the sides. This is
also a secure place for dishwasher-safe plastics. A
cup shelf (on some models) may be placed in the
up or down position to add flexibility. The upper
rack is good for all kinds of odd-shaped utensils.
Saucepans, mixing bowls and other items should
be placed face down.
Secure larger dishwasher-safe plastics over two fingers
when possible.
Make sure small plastic items are secure so they can’t fall
onto the heating element.
The Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the
lower rack during the wash and rinse portions of
the cycle.
Don’t block it or load tall things next to it.
Also, be careful not to let a
portion of an item such as a pot or
dish handle extend through the
bottom rack. This could block the
wash arm and cause poor washing
results.
18
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Lower Rack
When loading the lower rack, do not load large platters or
trays in the front right corner. They may prevent detergent
from circulating during the wash cycle.
The lower rack is best used for plates, saucers,
and cookware. Large items such as broiler pans
and racks should go along the sides. Load
platters, pots and bowls along the sides, in
corners, or in the back. The soiled side of items
should face the center of the rack.
Fold-down fingers (on some models) provide
flexibility for extra large and hard-to-fit items.
The fingers may be left in the up position or
folded down to customize the lower rack.
Silverware Basket
Put flatware in the removable basket with fork
and knife handles up to protect your hands. Place
spoons in the basket with handles down. Mix
knives, forks and spoons so they don’t nest
together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small
containers, should go in the bottom of the
silverware basket with silverware on top.
To increase the flexibility of the lower rack, the
silverware basket may be split. Grasp the basket at
opposite corners and slide apart. The basket
sections should be placed in the lower rack by
hanging them on the top hoop.
A security cell cover (on
some models) hinged in
some handles can be
lowered to either side to
secure lightweight items
from the effects of the
vigorous wash action.
Don’t let any
item extend
through bottom.
19
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About optional accessories.
20
Wood panel trim kitsare available at an extra cost by calling, toll-free,
800-626-2002. Your order will be sent directly to your home. VISA,
MasterCard and Discover cards are accepted.
Wood Panel Trim Kits
Wood panel trim kits contain trim and instructions for adding a
decorative wood door panel and bottom access panel to match
your kitchen cabinets.
Specify the trim of your choice from the following options:
■
GPF45 1/4″Panel Trim Kit (for all models except GSD4940)
■
GPF46 3/4″ Panel Trim Kit
21
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Check the air gap any time your
dishwasher isn’t draining well.
Caring for the dishwasher.
To clean the control panel use a lightly dampened cloth then dry
thoroughly. To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any
part of the dishwasher.
Protect Against Freezing
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:
Cut off electrical power to the dishwasher. Remove
fuses or trip circuit breaker.
Turn off the water supply and disconnect the water
inlet line from the water valve.
Drain water from the water inlet line and water
valve. (Use a pan to catch the water.)
Reconnect the water inlet line to the water valve.
Remove the plastic sump cover in the tub
bottom and use a sponge to soak up water in the
rubber boot.
5
4
3
2
1
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not a
part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps, so
you may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off the chrome
cover.
Unscrew the plastic cap and clean with a toothpick.
2
1
Two types of
air gaps
Sump cover screws
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
22
Problem Possible Causes What To Do
Control panel lights go
Time too long between • Each pad must be touched
off when you’re setting
touching of selected pads within 30 seconds of the
controls
others. To relight, touch
any pad again, or unlock
and relatch door.
The word AUTO doesn’t
The sensor is clogged • Try using the below steps
appear in the display
or faulty to clear the sensor:
1
Remove all metal
utensils from the
dishwasher.
2 DO NOT ADD DETERGENT.
3
Select
POTS PANS
cycle
and
ENERGY SAVER DRY
OFF .
4
Start the dishwasher and
allow to run until the
time remaining in the
cycle appears in the
display.
5
Then open the door and
pour 1/4 cup of citric
acid crystals into the
bottom of the
dishwasher. (Most
drugstores carry citric
acid crystals. If yours
doesn’t, call GE Service
and Parts Centers.)
6
Close the door and allow
the dishwasher to
complete the cycle.
If the problem continues
call for service.
Dishwasher won’t run
Fuse is blown, or the • Replace fuse or reset
circuit breaker tripped circuit breaker. Remove
any other appliances from
the circuit.
• Try resetting the display
panel.
Troubleshooting Tips
Review the charts on the following pages first and you may not
need to call for service.
Before you call for service…
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Noise
Some of the sounds • Soft food disposal
you’ll hear are normal shredding action.
• Drain valve opening to
pump water out.
• Timer control as cycle
progresses.
• Detergent cup opening.
• The motor stopping during
the drying period.
• Water draining out of the
tub immediately after you
touch
RESET
pad.
Utensils are not secure • Make sure everything is
in the rack or something secured in dishwasher.
small has dropped into
the rack
Motor hums • Dishwasher has not been
used on a regular basis. If
you do not use your
dishwasher often, set it to
fill and pump out once
every week. This will help
keep the seal moist and
the garbage disposer clear.
Detergent cup lid
• Close and latch the door.
latched accidentally
• Touch the
RESET
pad
three times within three
seconds. Display will show
dE RESET.
• When display is blank,
unlatch the door and open
the detergent cup.
Detergent left in
Dishes are blocking the • Reposition the dishes.
dispenser cups
detergent cups
Water standing in
This is normal • A small amount of clean
the bottom of the tub
water around the outlet on
the tub bottom at the back
of the tub keeps the water
seal lubricated.
23
Problem Possible Causes What To Do
Water won’t pump
Drain is clogged • If you have an air gap,
out of the tub
clean it.
• Check to see if your kitchen
sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains
into a disposer, run
disposer clear.
• See the
About the display
section.
Suds in the tub
Correct detergent • Use only automatic
wasn’t used dishwasher detergents to
avoid sudsing.
• To remove suds from the
tub, open the dishwasher
and let suds evaporate.
Add 1 gallon of cold water
to the tub. Close and latch
the dishwasher. Pump out
water. Touch
START,
then
immediately touch
RESET.
Repeat if necessary.
Rinse agent • Always wipe up rinse agent
was spilled spills immediately.
Steam
This is normal • Steam comes through the
vent by the door latch
during drying and when
water is being pumped out.
Stained tub interior
Detergent with • Some detergents contain
colorant was used colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any
discoloration. If cup is
discolored, change to
detergent without any
colorant.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Before you call for service…
24
Troubleshooting Tips
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Dishes don’t dry
Low inlet water • Make sure inlet water
temperature temperature is correct.
Rinse agent dispenser • Check the rinse agent
is empty dispenser.
Dishes and flatware
Inlet water temperature • Raise the water heater
not clean
is below 120°F. temperature to 120°F.
Water pressure is • Turn on a faucet. Is water
temporarily low coming out more slowly
than usual? If so, wait until
pressure is normal before
using your dishwasher.
Air gap is clogged • Clean the air gap.
Improper rack loading • Make sure large dishware
does not block the
detergent dispenser or the
wash arm.
Spots and filming
Extremely hard water • To remove stubborn spots
on glasses and
from glassware:
flatware
Low inlet water
1
Remove all metal
temperature utensils from the
dishwasher.
Overloading the
2
Do not add detergent.
dishwasher
3
Select the longest cycle.
4
Start the dishwasher and
Improper loading allow to run for 18 to 22
minutes. Dishwasher will
Old or damp powder now be in the main wash.
detergent
5
Open the door and pour
2 cups (500 ml) of white
Rinse agent dispenser
vinegar into the bottom of
empty the dishwasher.
6
Close the door and allow
Too little detergent to complete the cycle.
If vinegar rinse doesn’t
work: Repeat as above,
except use 1/4 cup (60 ml)
of citric acid crystals
instead of vinegar.
25
Problem Possible Causes What To Do
Cloudiness on
Combination of soft • This is called
etching
and
glassware
water and too much is permanent. To prevent
detergent this from happening, use
less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
Water temperature • Lower the water heater
entering the dishwasher temperature.
exceeds 150°F.
Black or gray
Aluminum utensils have • Remove marks with a mild,
marks on dishes
rubbed against dishes abrasive cleaner.
Yellow or brown film
Tea or coffee stains • Remove the stain by hand,
on inside surfaces
using a solution of 1/2 cup
bleach and 3 cups warm
water.
WARNING
Before cleaning interior
wait at least 20 minutes
after a cycle for the
heating element to cool
down. Failure to do so can
result in burns.
An overall yellow or • A special filter in the water
brown film can be caused supply line is the only way
by iron deposits in water to correct this problem.
Contact a water softener
company.
White film on inside
Hard water minerals • To clean the interior, apply
surfaces
dishwasher detergent to a
damp sponge. Wear
rubber gloves.
Do not
use
any type of cleanser other
than dishwasher detergent
because it may cause
foaming or sudsing.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Before you call for service…
26
Troubleshooting Tips
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE Dishwasher Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. For service,
call 800-GE-CARES.
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
For The Period Of: GE Will Replace, At No Charge To You:
One Year Any part
of the dishwasher which fails due to a defect in
From the date of the
materials or workmanship. During this
full one-year
original purchase warranty,
GE will also provide,
free of charge,
all labor
and in-home service to replace the defective part.
Second Year Any part
of the dishwasher which fails due to a defect in
From the date of the
materials or workmanship. During this
second-year
original purchase limited warranty,
you will be responsible for any labor or
in-home service costs.
Five Years The dishwasher rack,
if it should rust, or
the electronic
From the date of the control module
if it should fail due to a defect in
original purchase
materials or workmanship. During this
five-year limited
warranty,
you
will be responsible for any labor or in-home
service costs.
T wenty Years The PermaTuf® tub or door liner,
if it fails to contain
From the date of the
water due to a defect in materials or workmanship.
original purchase
During this
full twenty-year warranty,
GE will also
provide,
free of charge,
all labor and in-home service
to replace the defective part.
■Service trips to your home to teach you
how to use the product.
■Improper installation.
■ Replacement of house fuses or
resetting of circuit breakers.
■Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
■ Damage to the product caused by
accident, fire, floods or acts of God.
■ Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
■ Cleaning or servicing of the air gap
device in the drain line.
What GE Will Not Cover:
27
Service Telephone Numbers.
The GE Answer Center® is open 24 hours a day, 7 days a week.
GE Answer Center
®
800.626.2000
Expert GE repair service is only a phone call away.
In-Home Repair Service
800-GE-CARES (800-432-2737)
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrierfree kitchen for persons with limited mobility.
Special Needs Service
800.626.2000
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Service Contracts
800-626-2224
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Parts and Accessories
800-626-2002
If you are not satisfied with the service you receive from GE, follow
these three steps.
First,
contact the people who serviced your
appliance.
Next,
if you are still not pleased, write all the details—
including your phone number—to: Manager, Consumer Relations,
GE Appliances, Appliance Park, Louisville, KY 40225.
Finally,
if your
problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive, Chicago, IL 60606.
Service Satisfaction
Printed in Louisville, KY
5-97 CG
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
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