Dishwashers
165D4700P213 49-5887 07-00 JR
GSC3200
GSC3230
GSC3400
GSC3430
Owner’s Manual
Safety Information . . . . . . .4–7
Operating Instructions
Connecting Electricity . . . . .11
Control Panels . . . . . . . . . . . .12
Control Settings . . . . . . . . . . .13
Dial Cycles . . . . . . . . . . . . 14, 15
Loading the
Dishwasher Racks . . . . . .18, 19
Optional Accessories . . . . . .21
Unicouple . . . . . . . . . . . . . .8–10
Using the Dishwasher . .16, 17
Care and Cleaning . . . . . . . .20
Troubleshooting Tips
Before You Call
for Service . . . . . . . . . . . . .22–27
Customer Service
Product Registration . . . . . . .29
Service Telephone
Numbers . . . . . . .3, Back Cover
Warranty . . . . . . . . . . . . . . . . .31
www.geappliances.com
GE Appliances
2
GE & You, A Service Partnership.
Inside you will find many helpful hints on how to use and maintain
your dishwasher properly. Just a little preventive care on your part
can save you a great deal of time and money over the life of your
dishwasher.
Read this Manual
Important!
Two easy ways to register your appliance!
■ Through the internet at www.geappliances.com
■ Complete and mail the enclosed Product Registration Card
Write the model and serial numbers here.
#
#
You can find them on the tub wall just inside the door.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain
service under the warranty.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
3
You’ll find many answers to common problems here. If you review our
chart of Troubleshooting Tips first, you may not need to call for service
at all.
If you do need service, you can relax knowing help is only a phone call
away. A list of toll-free customer service numbers is included in the back
section. Or you can always call the GE Answer Center
® at 800.626.2000,
24 hours a day, 7 days a week.
OR
Visit our Website at:
www.geappliances.com
If You Need Service
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Review the Section on Troubleshooting Tips
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
4
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire, explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
Under certain conditions hydrogen gas may be produced in
a water heater that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two weeks or more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allow them to run for several minutes. Do this before
using any electrical appliance which is connected to the hot water
system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open
flame or appliance during this process.
WATER HEATER SAFETY
5
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Use your dishwasher only for its intended purpose as
described in this Owner’s Manual.
This dishwasher must be properly installed and located in
accordance with the Installation Instructions before it is
used. If you did not receive an Installation Instructions
sheet with your dishwasher, you can receive one by calling
us toll-free at the GE Answer Center
®
, 800.626.2000.
■ Connect to a grounded
metal, permanent wiring
system; or run an equipmentgrounding conductor with
the circuit conductors and
connect to the equipmentgrounding terminal or lead
of the appliance.
■ Improper connection of the
equipment-grounding
conductor can result in a risk
of electric shock. Check with
a qualified electrician or
service representative if you
are in doubt whether the
appliance is properly
grounded.
■ Dispose of discarded
appliances and shipping or
packing material properly.
■ Do not attempt to repair
or replace any part of your
dishwasher unless it is
specifically recommended
in this manual. All other
servicing should be referred
to a qualified technician.
■ To minimize the possibility of
electric shock, disconnect this
appliance from the power
supply before attempting any
maintenance.
NOTE:
Turning
the dishwasher off does not
disconnect the appliance
from the power supply.
We recommend having a
qualified technician service
your appliance.
PROPER INSTALLATION
AND MAINTENANCE
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
6
DO NOT…
■ Do not tamper with controls.
■ Do not abuse, sit on, or stand
on the door or dish rack of
the dishwasher.
■ Do not discard a dishwasher
without first removing the
door of the washing
compartment.
■ Do not store or use
combustible materials,
gasoline or other flammable
vapors and liquids in the
vicinity of this or any other
appliance.
■ Do not allow children to play
inside, on or with this
appliance or any discarded
appliance.
WARNING!
7
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
WHEN USING YOUR DISHWASHER
■ Use only powder, tabs or
liquid detergents or wetting
agents recommended for use
in a dishwasher and keep
them out of the reach of
children. Cascade®
Automatic Dishwashing
Detergent has been approved
for use in all GE dishwashers.
■ Locate sharp items so that
they are not likely to damage
the door seal.
■ Load sharp knives with the
handles up to reduce the risk
of cut-type injuries.
■ Do not wash plastic items
unless marked
dishwasher
safe
or the equivalent. For
plastic items not so marked,
check the manufacturer’s
recommendations.
■ Non-Dishware Items: Do not
wash items such as electronic
air cleaner filters, furnace
filters and paint brushes in
your dishwasher. Damage to
dishwasher and discoloration
or staining of dishwasher
may result.
■ Do not touch the heating
element during or
immediately after use.
■ Do not operate your
dishwasher unless all
enclosure panels are properly
in place.
■ Close supervision is necessary
if this appliance is used by or
near children.
■ Load light plastic items so
they will not become
dislodged and drop to the
bottom of the dishwasher—
they might come into contact
with the heating element and
be damaged.
READ AND FOLLOW THIS
SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the unicouple.
8
Before Operating the Dishwasher the First Time
Attach the faucet adapter.
The special faucet adapter
supplied with your dishwasher must be assembled to
the sink faucet before you can use your dishwasher.
The faucet adapter is designed to fit standard spouts
having internal or external threads.
You will find the
adapter and two washers in the faucet adapter packet in
your dishwasher.
To install faucet adapter,
first remove the old aerator or
trim ring on your faucet spout.
If faucet has external threads:
Insert the thinner of the
two washers into the faucet adapter and attach it to the
faucet spout.
Tighten with pliers.
If faucet has internal threads:
Insert both of the washers
into the faucet adapter and attach it to the faucet spout.
Tighten with pliers.
If the faucet adapter threads do not match your faucet
spout, your local hardware or plumbing supply store
normally has additional fittings to adapt your faucet
spout to the special faucet adapter.
NOTE: A sink spray attachment hose can burst if it is installed
on the same sink with your dishwasher. We suggest that you
disconnect the sink spray attachment if your sink has one and
plug the hole.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
9
How to Connect the Unicouple
Pull Unicouple and its hoses completely out from
storage compartment located at rear of dishwasher
and attach it to the faucet adapter.
Attach the Unicouple connector to the faucet
adapter by depressing the collar at the top of the
connector. When Unicouple is all the way up onto
the adapter, release the collar. It will then snap into
position to lock the Unicouple in place.
The Unicouple’s small hose carries water from the
faucet to the dishwasher. Its large hose carries drain
water to the sink. Be sure Unicouple is pointing
toward the sink bowl drain opening and the sink
drain is open for water that will drain from your
dishwasher. If your dishwasher drains into a
disposer, operate the disposer until it is completely
empty before starting the dishwasher.
Turn hot water fully on before starting the
dishwasher.
3
2
1
Turn off the hot water.
Release the water pressure by depressing the pressure release
button. This relieves water pressure and protects you, and the
room, from severe splashing.
Release Unicouple from faucet by depressing the collar at the
top of the Unicouple connector.
3
2
1
How to Disconnect the Unicouple from Faucet Adapter
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the unicouple.
10
How to Drain Excess Water From Unicouple Hoses
If the sink is 34″or higher from the floor, the excess
water in Unicouple hoses cannot be drained directly
into the sink. It will be necessary to drain excess water
from hoses into a bowl or suitable container that is held
outside and lower than the sink.
Remove the power cord plug from the wall receptacle.
Disconnect Unicouple from faucet adapter.
NOTE: When motor stops at the end of the final rinse, the Unicouple can be
disconnected and returned to storage.
2
1
How to Disconnect the Dishwasher
About connecting electricity.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
11
Electrical Requirements
■ This appliance must be supplied with 120V, 60 Hz,
and connected to an individual, properly grounded
branch circuit, protected by a 15 or 20 amp circuit
breaker or time-delay fuse.
■ If the electric supply provided does not meet the
above specifications, it is recommended that a
licensed electrician install an approved outlet.
■ Your dishwasher circuit should not be used for any
other appliance while the dishwasher is in operation as
the dishwasher requires the full capacity of the circuit.
■ If the wall receptacle you plug the dishwasher’s power
cord into is controlled by a switch, turn on the switch.
Insure proper ground exists before use
CAUTION, for personal safety:
DO NOT USE AN EXTENSION CORD OR AN ADAPTER PLUG WITH THIS
APPLIANCE.
DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR REMOVE THE THIRD
GROUNDING PRONG FROM THE POWER CORD.
GROUNDING INSTRUCTIONS—
This appliance must be grounded. In
the event of a malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least resistance for
electric current. This dishwasher is equipped with a cord having a
grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is installed and grounded in
accordance with the
NATIONAL ELECTRIC CODE, ANSI/NPFA NO. 70.
DANGER—
Improper connection of the equipment/grounding
conductor can result in a risk of electric shock. Check with a
qualified electrician or serviceman if you are in doubt as to whether
the dishwasher is properly grounded. Do not modify the plug
provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
12
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
Models GSC3200 and GSC3230
POTS
& PANS
CYCLES
NORMAL
WASH
HI TEMP WASH
ON OFF
HEATED DRY
ON OFF
ENERGY OPTIONS
RINSE ONLY
PLATE WARMER
SHORT WASH
(HEATED DRY OFF)
(HEATED DRY ON)
CYCLE
ON
START
OFF
HOT START
OPTION
Models GSC3400 and GSC3430
SHORT
WASH
START DELAY
(HRS)
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
START
HOT START
OPTION
RINSE ONLY
OFF
CYCLE
ON
2
4
3
5
6
1
CYCLES
ENERGY OPTIONS
POTS
& PANS
NORMAL
WASH
LIGHT
WASH
CHINA
CRYSTAL
HOT
START
HI TEMP
WASH
HEATED
DRY ON
RESET
OPTIONS
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
13
Energy Options
HI TEMP Provides extra heat for best performance. It is used best
WASH with heavily-soiled dishes.
HEATED Turns the drying heater on for fast drying. This cycle will extend
DRY ON the time to your wash cycle. Available on all wash cycles except
RINSE ONLY.
Add approximately 32 minutes to the cycle.
HEATED Shuts off the drying heat options. Dishes air dry naturally
DRY OFF and energy is saved.
Control Settings
Cycles
POTS & 9.5 gal., 63 min.
Rinse–Rinse–Rinse–Main Wash–Rinse–Rinse–Rinse
PANS
For heavily soiled dishes or cookware with dried-on
or baked-on soils. Everyday dishes may be included.
This cycle will not remove burned-on foods.
NORMAL 8.0 gal., 63 min. Rinse–Rinse–Main Wash–Rinse–Rinse–Rinse
WASH
For loads of everyday dishes, glasses and cookware
with medium soils.
NOTE:
Many dishes have lighter
soil than normal. Choosing a cycle other than
NORMAL WASH
will save energy and water.
LIGHT 6.7 gal., 63 min. Rinse–Rinse–Main Wash–Rinse–Rinse
WASH
For dishes with light soils.
SHORT 6.6 gal., 55 min. Rinse–Main Wash–Rinse–Rinse–Rinse
WASH
For quickly washing loads of everyday dishes with medium
soils that have not dried on, such as loads consisting mostly
of glasses.
RINSE 3.9 gal., 12 min. Rinse–Rinse–Rinse
ONLY
For rinsing partial loads that will be washed later.
Do not use detergent.
PLATE For warming clean dishes and serving plates. This cycle will take
WARMER approximately 32 minutes.
HOT
adds 1.5 gal., 30 min. to selected cycle. Rinse–Start Selected Cycle
START
Preheats wash water to correct temperature.
■ Make sure the Dial is at the
OFF
position.
■ Latch the door.
Start
Slowly turn the Dial to the
START
position. Don’t turn it past
the
START
position, or you could accidentally miss a rinse.
There is a time delay between start-up and water fill so you
will not hear any wash action right away.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the dial cycles.
Short Wash
For quickly washing loads of everyday dishes with
medium soils that have not dried on.
Select the
NORMAL WASH
cycle and any options.
Be sure the door is unlatched.
Slowly turn the Dial to
SHORT WASH
.
Latch the door to start the cycle.
4
3
2
1
Plate Warmer
For warming clean dishes and serving plates. This cycle
will take approximately 32 minutes.
Load clean dishware to be warmed.
Select
HEATED DRY ON.
Be sure the door is unlatched.
Slowly turn the Dial to
PLATE WARMER.
Latch the door to start the cycle.
5
4
3
2
1
14
Rinse Only
For rinsing partial loads that will be washed later.
Do not
use detergent.
Make sure
HEATED DRY OFF
is selected.
Be sure the door is unlatched.
Slowly turn the Dial to
RINSE ONLY.
Latch the door to start the cycle.
4
3
2
1
HOT START
OPTION
4
5
6
RINSE ONLY
(HEATED DRY OFF)
4
5
6
RINSE ONLY
(HEATED DRY OFF)
4
5
6
RINSE ONLY
(HEATED DRY OFF)
3
3
3
1
2
HOT START
OPTION
1
2
HOT START
OPTION
1
2
START DELAY
(HRS)
OFF
PLATE WARMER
(HEATED DRY ON)
START DELAY
(HRS)
OFF
PLATE WARMER
(HEATED DRY ON)
START DELAY
(HRS)
OFF
PLATE WARMER
(HEATED DRY ON)
START
START
START
SHORT
WASH
SHORT
WASH
SHORT
WASH
Start Delay
(GSC3400 and GSC3430 only)
The
START DELAY
will allow you to delay the start time of
any cycle not on the Dial automatically for up to 6 hours.
Be sure the door is unlatched.
Select the wash cycle and option you want.
Slowly turn the Dial to desired time. The
CYCLE ON
light will come on.
Latch the door to start the cycle.
4
3
2
1
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
15
Hot Start
Preheats wash water to correct temperature.
Select the
HOT START
cycle and any other option.
Be sure the door is unlatched.
Slowly turn the Dial to
HOT START
.
Latch the door to start the cycle.
4
3
2
1
START DELAY
(HRS)
OFF
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
HOT START
OPTION
1
START
2
3
4
5
6
SHORT
WASH
START DELAY
(HRS)
OFF
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
HOT START
OPTION
1
START
2
3
4
5
6
SHORT
WASH
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Using the dishwasher.
16
Check the Water Temperature
The entering water must be at least 120°F. and not more than
150°F., for effective cleaning and to prevent dish damage. Check
the water temperature with a candy or meat thermometer. Turn on
the hot water faucet nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into the glass until the
temperature stops rising.
Forget to Add a Dish?
A forgotten dish can be added any time before the detergent cup
opens.
Push the door latch to the left.
Do not open the door until the water spray action stops. Steam
may rise out of the dishwasher.
Add forgotten dishes.
Close the door and push the latch to the far right.
4
3
2
1
Use Jet-Dry®Rinse Agent
Jet-Dry
®
rinse agent removes spots and prevents new film build-up
on your dishes, glasses, flatware, cookware and plastic.
Fill the rinse agent dispenser
until it reaches the bottom of lip
inside the opening. Replace cap.
To check if rinse agent is needed,
remove the cap and look into the
dispenser. On some models, the
dispenser can be checked by
pressing the clear center of the
fill cap 2 or 3 times. If rinse agent
fills the center of the fill cap, you
have enough.
A full dispenser should last about one month.
If rinse agent spills, wipe up the excess.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
17
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Cascade®
Automatic Dishwashing Detergent has been approved for use in all GE
dishwashers. Keep your detergent fresh and dry. Don’t put powder
detergent into the dispenser until you’re ready to wash dishes.
The amount of detergent to use depends on whether your water is
hard
or
soft
. With hard water, you need extra detergent. With soft
water, you need less detergent.
Protect your dishes and dishwasher by contacting your water
department and asking how hard your water is. Twelve or more grains
is extremely hard water. A water softener is recommended. Without it,
lime can build up in the water valve, which could stick while open and
cause flooding. Too much detergent with soft water can cause a
permanent cloudiness of glassware, called
etching
.
You’ll find two detergent dispensers on the
door of your dishwasher. All wash cycles except
RINSE ONLY
require detergent in the main cup.
If your dishes have extra heavy soil or you have
hard water you may want to add detergent to the
open cup also. Wash cycles
with two washes will
also use the open cup. When
using automatic
dishwashing detergent tabs, simply place one
tab in the main cup and close.
Be sure the Dial is
OFF
before adding detergent. Otherwise, the
detergent cup will not close and latch properly.
Add detergent then
close the main cup.
NOTE:
To open detergent cup after it has
been closed, simply turn the detergent cup
handle counter-clockwise until it releases.
A snapping sound may be heard.
Open cup
Main cup
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and
appearance of racks and silverware baskets may vary from your model.
The Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the
lower rack during the wash and rinse portions of
the cycle.
Don’t block it or load tall things next to it.
Also, be careful not to let a
portion of an item such as a pot or
dish handle extend through the
bottom rack. This could block the
wash arm and cause poor washing
results.
18
Upper Rack
The upper rack is for glasses, cups and saucers.
Cups and glasses fit best along the sides. This is
also a secure place for dishwasher-safe plastics.
The upper rack is good for all kinds of oddshaped utensils. Saucepans, mixing bowls and
other items should be placed face down.
Secure larger dishwasher-safe plastics over two fingers
when possible.
Make sure small plastic items are secure so they can’t fall
onto the heating element.
An upper wash arm (on some models) is located above the
top rack. Check to make sure that tall items will not block
rotation of this arm.
19
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Lower Rack
When loading the lower rack, do not load large platters or
trays in the front right corner. They may prevent detergent
from circulating during the wash cycle.
The lower rack is best used for plates, saucers
and cookware. Large items such as broiler pans
and racks should go along the sides. Load
platters, pots and bowls along the sides, in
corners, or in the back. The soiled side of items
should face the center of the rack.
Silverware Basket
Put flatware in the removable basket with fork
and knife handles up to protect your hands. Place
spoons in the basket with handles down. Mix
knives, forks and spoons so they don’t nest
together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small
containers, should go in the bottom of the
silverware basket with silverware on top.
A security cell cover (on some
models) hinged in some
handles can be lowered to
either side to secure
lightweight items from the
effects of the vigorous
wash action.
Don’t let any
item extend
through bottom.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
20
Check the air gap any time your
dishwasher isn’t draining well.
Caring for the dishwasher.
To clean the control panel use a lightly dampened cloth then dry thoroughly.
To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any part of
the dishwasher.
Protect Against Freezing
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:
Cut off electrical power to the dishwasher. Remove
fuses or trip circuit breaker.
Turn off the water supply and disconnect the water
inlet line from the water valve.
Drain water from the inlet line and water valve.
(Use a pan to catch the water.)
Reconnect the water inlet line to the water valve.
Remove the plastic sump cover in the tub
bottom and use a sponge to soak up water in the
rubber boot.
5
4
3
2
1
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not
a part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps,
so you may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off the chrome
cover.
Unscrew the plastic cap and clean with a toothpick.
2
1
Two types of
air gaps
Sump cover screws
21
About optional accessories.
You can change the door and lower access panel appearance of your
dishwasher by ordering one of these optional accessories:
■
Color Panels
■
1/4” Wood Panel Trim Kit
■
3/4” Trimless Panel Kit
These accessories are available at extra cost (VISA, MasterCard or Discover
cards accepted) by calling 800-626-2002.
Specify accessory number when ordering.
Descriptions of Optional Accessories
Color panels—
Replacement door panels and lower access panels
are available in the following colors:
■
GPF300A (Almond)
■
GPF300B (Black)
■
GPF300W (White)
Wood panel trim kit—
This accessory contains
trim and instructions
for you to supply and install a 1⁄4″thick decorative wood door and
lower access panel:
■
GPF325A (Almond)
■
GPF325B (Black)
■
GPF325W (White)
NOTE:
The
GPF100 dishwasher door spring kit
must also be ordered
and installed
when the door panel weighs four lbs. or more.
Trimless panel kit—
This accessory contains
parts and instructions
for you to supply and install a 3⁄4″thick decorative wood door and
lower access panel:
■
GPF375
NOTE:
The
GPF100 dishwasher door spring kit
will be included with
the
trimless panel kit
and must be installed with it.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
22
Problem Possible Causes What To Do
Dishwasher won’t run
Fuse is blown, or the • Replace fuse or reset
circuit breaker tripped circuit breaker. Remove
any other appliances from
the circuit.
Noise
Some of the sounds • Soft food disposal
you’ll hear are normal shredding action.
• Drain valve opening to
pump water out.
• Timer control as cycle
progresses.
• Detergent cup opening.
• The motor stopping during
the drying period.
Utensils are not secure • Make sure everything is
in the rack or something secured in dishwasher.
small has dropped into
the rack
Motor hums • Dishwasher has not been
used on a regular basis. If
you do not use your
dishwasher often, set it to
fill and pump out once
every week. This will help
keep the seal moist and
the garbage disposer clear.
Before you call for service…
Troubleshooting Tips
Review the charts on the following pages first and you may not
need to call for service.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Water standing in
This is normal • A small amount of clean
the bottom of the tub
water around the outlet on
the tub bottom at the back
of the tub keeps the water
seal lubricated.
Water won’t pump
Drain is clogged • If you have an air gap,
out of the tub
clean it.
• Check to see if your kitchen
sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains
into a disposer, run
disposer clear.
Suds in the tub
Correct detergent • Use only automatic
wasn’t used dishwasher detergents to
avoid sudsing. Cascade®
Automatic Dishwashing
Detergent has been
approved for use in all
GE dishwashers.
• To remove suds from the
tub, open the dishwasher
and let suds evaporate.
Add 1 gallon of cold water
to the tub. Close and latch
the dishwasher. Pump out
water by slowly turning the
Dial until a drain period
is reached. Repeat if
necessary.
Rinse agent • Always wipe up rinse agent
was spilled spills immediately.
23
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Before you call for service…
24
Troubleshooting Tips
Problem Possible Causes What To Do
Stained tub interior
Detergent with • Some detergents contain
colorant was used colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any
discoloration. If cup is
discolored, change to
detergent without any
colorant. Cascade®
Automatic Dishwashing
Detergent has been
approved for use in all
GE dishwashers.
Some tomato-based • Use of the
RINSE ONLY
foods can stain cycle (on some models)
after
adding the dish to the
load
can decrease the level
of staining.
Dishes don’t dry
Low inlet water • Make sure inlet water
temperature temperature is correct.
Rinse agent dispenser • Check the rinse agent
is empty dispenser.
Dishes and flatware
Inlet water temperature • Raise the water heater
not clean
is below 120°F. temperature to 120°F.
• Use the
HI TEMP WASH
or
HOT START
option.
Water pressure is • Turn on a faucet. Is water
temporarily low coming out more slowly
than usual? If so, wait until
pressure is normal before
using your dishwasher.
Air gap is clogged • Clean the air gap.
Improper rack loading • Make sure large dishware
does not block the
detergent dispenser
or the wash arm.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Spots and filming
• Use
Jet-Dry
®
rinse agent to
on glasses and
remove spots and prevent
flatware
new film build-up.
• To remove stubborn spots
and pre-existing film from
glassware:
1
Remove all metal utensils
from the dishwasher.
2
Do not add detergent.
3
Select the longest cycle.
4
Start the dishwasher and
allow to run for 18 to 22
minutes. Dishwasher will
now be in the main wash.
5
Open the door and pour
2 cups (500 ml) of white
vinegar into the bottom of
the dishwasher.
6
Close the door and allow
to complete the cycle.
If vinegar rinse doesn’t
work: Repeat as above,
except use 1/4 cup (60 ml)
of citric acid crystals
instead of vinegar.
Cloudiness on
Combination of soft • This is called
etching
and
glassware
water and too much is permanent. To prevent
detergent this from happening, use
less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
Water temperature • Lower the water heater
entering the dishwasher temperature.
exceeds 150°F.
25
Extremely hard water
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
26
Before you call for service…
Troubleshooting Tips
Problem Possible Causes What To Do
Yellow or brown film
Tea or coffee stains • Remove the stain by hand,
on inside surfaces
using a solution of 1/2 cup
bleach and 3 cups warm
water.
WARNING
Before cleaning interior
wait at least 20 minutes
after a cycle for the
heating element to cool
down. Failure to do so can
result in burns.
An overall yellow or • A special filter in the water
brown film can be caused supply line is the only way
by iron deposits in water to correct this problem.
Contact a water softener
company.
White film on inside
Hard water minerals • To clean the interior, apply
surfaces
dishwasher detergent to a
damp sponge. Wear
rubber gloves.
Do not
use
any type of cleanser other
than dishwasher detergent
because it may cause
foaming or sudsing.
Cascade® Automatic
Dishwashing Detergent
has been approved for use
in all GE dishwashers.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Detergent cup lid
Dial is not in the
OFF
• Turn the Dial to
OFF
won’t latch
position and slide the door latch to
the left.
Detergent left in
Dishes are blocking the • Reposition the dishes.
dispenser cups
detergent cups
Steam
This is normal • Steam comes through the
vent by the door latch
during drying and when
water is being pumped out.
Black or gray
Aluminum utensils have • Remove marks with a mild,
marks on dishes
rubbed against dishes abrasive cleaner.
27
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
28
Notes
GE Service Protection Plus
™
GE, a name recognized worldwide for quality and dependability,
offers you Service Protection Plus
™
—comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your
money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much
more—any brand! Plus there’s no extra charge for emergency service and low monthly
financing is available. Even icemaker coverage and food spoilage protection is offered.
You can rest easy, knowing that all your valuable household products are protected
against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at
800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance.
Anywhere. Anytime.*
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
Please place in envelope and mail to:
Cut here
✂
29
Day
Year
Street
Address
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
After mailing
the registration below,
store this document in
a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information, call the
GE Answer Center
®
800.626.2000.
1
2
3
Model Number
Serial Number
Important: If you did not get a registration card with your product, detach and
return the form below to ensure that your product is registered, or
register online at www.geappliances.com.
First
Name
Apt. #
City
Last
Name
Zip
CodeState
Phone
Number
GE Appliances
General Electric Company
Louisville, Kentucky
www.geappliances.com
Mr. l Ms. l Mrs. l Miss l
E-mail Address
Occasionally, we may allow selected companies to send you information.
l Check here if you do not want this information.
Consumer Product Ownership Registration
Model Number
Serial Number
Important
Mail
Today!
Date Placed In Use
Month
Cut here
✂
30
31
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE Dishwasher Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. For service,
call 800-GE-CARES.
■Service trips to your home to teach you
how to use the product.
■Improper installation.
■Replacement of house fuses or
resetting of circuit breakers.
■Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
■Damage to the product caused by
accident, fire, floods or acts of God.
■Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
■Cleaning or servicing of the air gap
device in the drain line.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
For The Period Of: GE Will Replace:
One Year Any part
of the dishwasher which fails due to a defect in
From the date of the
materials or workmanship. During this
full one-year
original purchase warranty,
GE will also provide,
free of charge,
all labor
and in-home service to replace the defective part.
Second Year Any part of the Water Distribution System
which fails due
From the date of the
to a defect in materials or workmanship. Associated
original purchase
inlet and drain plumbing parts are not covered by this
warranty. During this
second-year limited warranty,
you
will be responsible for any labor or in-home service costs.
Ten Years The PermaTuf®tub or door liner,
if it fails to contain water
From the date of the
due to a defect in materials or workmanship such as
original purchase
cracking, chipping, peeling or rusting. During this
full
ten-year warranty,
GE will also provide,
free of charge,
all labor and in-home service to replace the defective
part.
Warrantor: General Electric Company. Louisville, KY 40225
Service Telephone Numbers.
The GE Answer Center® is open 24 hours a day, 7 days a week.
OR
Visit our Website at:
www.geappliances.com
GE Answer Center
®
800.626.2000
Expert GE repair service is only a phone call away.
In-Home Repair Service
800-GE-CARES (800-432-2737)
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrierfree kitchen for persons with limited mobility.
Special Needs Service
800.626.2000
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Service Contracts
800-626-2224
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Parts and Accessories
800-626-2002
If you are not satisfied with the service you receive from GE, follow
these two steps.
First,
contact the people who serviced your appliance.
Next,
if you are still not pleased, write all the details—including your
phone number—to: Manager, Customer Relations,
GE Appliances, Appliance Park, Louisville, KY 40225.
Service Satisfaction
Printed in Canada
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
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