GE GPE12FSKBSB, GPE12FGKBWW, GPE12FGKBBB Owner’s Manual
Safety Instructions .............. 2, 3
Operating Instructions
Control Settings .......................4
Thermistor ............................4
Storage Drawers .......................5
Ice Service ..............................5
Care and Cleaning ..................6, 7
Owner’s Manual and
Installation Instructions
GPE12
Installation Instructions
Advanced Planning ................... 8
Refrigerator Features ..................9
Reversing the Door Swing ........ 10, 11
Top Freezer
Troubleshooting Tips
Normal Operating Sounds ........... 12
Problem Solver ...................13, 14
Consumer Support
Warranty ........................... 16
Consumer Support .......... Back Page
Congélateur supérieur
Réfrigérateurs
Manuel d’utilisation
et d’installation
La section française commence à la page 17
Congelador superior
Refrigeradores
Manual del propietario
e instalación
La sección en español empieza en la página 33
Write the model and serial
numbers here:
Model # ____________________
Serial # ____________________
Refrigerator
You can find them on a label inside
the refrigerator.
245D2030P001 49-60749 12-15 GE
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING
GE Appliances website
For more information on your refrigerator’s operation, visit GE Appliances at
GEAppliances.com or call 800.GECARES (800.432.2737).
www.
In Canada visit GEAppliances.ca or call 800.561.3344.
REFRIGERATOR SAFETY INFORMATION
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
DANGER
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
CAUTION
IMPORTANT SAFETY INSTRUCTIONS
WARNING
This refrigerator must be properly installed and located in
accordance with the Installation Instructions before it is used.
Unplug the refrigerator before making repairs, replacing a light
bulb, or cleaning.
Note: Power to the refrigerator cannot be disconnected by any
setting on the control panel.
Note: Repairs must be performed by a qualified service
professional.
Replace all parts and panels before operating.
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
CAUTION
Do not clean glass shelves or covers with warm water
when they are cold. Glass shelves and covers may break if
exposed to sudden temperature changes or impact, such
as bumping or dropping. Tempered glass is designed to
shatter into many small pieces if it breaks. Do not wash any
plastic refrigerator parts in the dishwasher.
Keep fingers out of the “pinch point” areas; clearances
between the doors and between the doors and cabinet are
necessarily small. Be careful closing doors when children
are in the area.
To reduce the risk of fire, explosion, electric shock, or injury when using your
refrigerator follow these basic safety precautions:
To reduce the risk of injury when using your refrigerator, follow these basic
safety precautions.
Because of potential safety hazards under certain conditions,
we strongly recommend against the use of an extension cord.
However, if you must use an extension cord, it is absolutely
necessary that it be a UL-listed (in the United States) or a CSA
certified (in Canada), 3-wire grounding type appliance extension
cord having a grounding type plug and outlet and that the electrical
rating of the cord be 15 amperes (minimum) and 120 volts.
To prevent suffocation and entrapment hazards to children,
remove the fresh food and freezer doors from any refrigerator
before disposing of it or discontinuing its use.
Do not allow children to climb, stand or hang on the door
handles or the shelves in the refrigerator. They could seriously
injure themselves.
Do not refreeze frozen foods which have thawed
completely.
In refrigerators with automatic icemakers, avoid contact
with the moving parts of the ejector mechanism, or with the
heating element that releases the cubes. Do not place fingers
or hands on the automatic ice making mechanism while the
refrigerator is plugged in.
2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING. GEAppliances.com
WARNING
Explosion Hazard.
Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can
result in fire, explosion, or death.
CONNECTING ELECTRICITY
WARNING
Plug into a grounded 3-prong outlet
Do not remove the ground prong
Do not use an adapter
Failure to follow these instructions can result in death, fire, or electrical shock.
Electrical Shock Hazard.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a 3-prong
(grounding) plug which mates with a standard 3-prong
(grounding) wall outlet to minimize the possibility of electric
shock hazard from this appliance.
Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly grounded.
Where a standard 2-prong wall outlet is encountered, it is
your personal responsibility and obligation to have it replaced
with a properly grounded 3-prong wall outlet. Do not use an
adapter.
The refrigerator should always be plugged into its own
individual electrical outlet which has a voltage rating that
matches the rating plate.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires.
Never unplug your refrigerator by pulling on the power cord.
Always grip plug firmly and pull straight out from the outlet.
Repair or replace immediately all power cords that have
become frayed or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage along its length or at
either end.
When moving the refrigerator away from the wall, be careful
not to roll over or damage the power cord.
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
WARNING
Remove fresh-food and freezer doors from the refrigerator, prior to disposal. Failure to do so can
result in child entrapment which can lead to death or brain damage.
IMPORTANT:
Suffocation and child entrapment hazard.
Child entrapment and suffocation are not problems of
the past. Junked or abandoned refrigerators are still
dangerous even if they will sit for “just a few days.” If you
are getting rid of your old refrigerator, please follow the
instructions below to help prevent accidents.
Before You Throw Away Your Old Refrigerator or
Freezer:
Take off the fresh food and freezer doors.
Leave the shelves in place so that children may not
easily climb inside.
Refrigerants
All refrigeration products contain refrigerants, which
under federal law must be removed prior to product
disposal. If you are getting rid of an old refrigeration
product, check with the company handling the disposal
about what to do.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
3
About the control on the refrigerator.
The temperature control is located in the fresh food compartment. Initially set the control to
the recommended setting. Allow 24 hours for temperature to stabilize.
Temperature Control
Select
Coldest Colder
Fresh Food Temp Control
Recommended
Control Settings
Cold
The control in the fresh food compartment should be adjusted
one increment at a time. Allow 12 hours after each adjustment
for the compartment to reach the temperature you have set.
The freezer compartment will be colder when the fresh food
compartment temperature is lower.
Thermistor
Control settings will vary based on personal preferences, usage
and operating conditions and may require more than one
adjustment. Factors that affect temperature include the amount
of food in the fresh food and freezer compartments, frequency
of door opening, and temperature of food when placed in either
compartment.
The thermistor located at the bottom of the fresh food
control housing is one of the key elements for temperature
control. Keep all items away from blocking the thermistor as
this will reduce the sensitivity of the thermistor and cause
temperature issues. Food may freeze or become too warm
depending on the compressor cycle if the air flow is blocked.
Thermistor
4
About the storage drawers. GEAppliances.com
Fruit and Vegetable Drawers
About ice service.
Ice Trays
To make ice, fill the ice tray with water and set
it on a level surface in the freezer compartment.
Ice cubes will form in a few hours.
To release ice cubes, turn the tray upside down,
hold it over a container and twist both ends.
These storage drawers provide space to store
fruits, vegetables and meats.
To remove and replace the drawers and the
cover above them, the door must be fully
opened. In some installations, the refrigerator
may have to be moved away from the wall for
the door to be fully opened.
For only one or two ice cubes, leave the tray
right-side up, twist both ends slightly and
remove as many cubes as you want.
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do not put them in an automatic dishwasher.
Ice maker Accessory Kit
An ice maker accessory kit is available from
your dealer. The IM-4D or IM-6D accessory
kit will work with your refrigerator. To
order, go to GEApplianceparts.com or call
800.626.2002. In Canada call 800.661.1616.
NOTE: The step shelf in the freezer MUST be
placed in the lowest position when the ice
maker is installed.
Water Supply Kits
Kits containing copper tubing, shutoff valve,
fittings and instructions needed to connect the
ice maker to your cold water line are available
at extra cost from your dealer or from Parts and
Accessories. In the U.S., call 800.626.2002. In
Canada, call 800.661.1616
The water valve cover assembly that
came with the Owner’s Manual must be
installed when installing the optional ice
maker kit. Please call 1-800-432-2737 and
order part WR13X20070 if the water valve
cover assembly is missing. In Canada, call
800.561.3344.
5
Care and cleaning of the refrigerator.
Cleaning the Outside
Keep the outside clean. Wipe with a clean
cloth lightly dampened with mild liquid dish
detergent. Dry with a clean, soft cloth.
Do not wipe the stainless steel door with
a soiled dishcloth or wet towel. These
may leave a residue that can erode the
finish. Do not use scouring pads, powdered
cleaners, bleach or cleaners containing
bleach because these products can
scratch and weaken the finish. Use only a
liquid cleanser free of grit and rub in the
direction of the brush lines.
Cleaning the Inside
To help prevent odors, leave an open box
of baking soda in the fresh food and freezer
compartments.
Unplug the refrigerator before cleaning.
If this is not practical, wring excess moisture
out of sponge or cloth when cleaning around
switches, lights or controls.
8VHZDUPZDWHUDQGEDNLQJVRGDVROXWLRQ³
about a tablespoon (15 ml) of baking soda to
a quart (1 liter) of water. This both cleans and
neutralizes odors. Rinse and wipe dry.
2WKHUSDUWVRIWKHUHIULJHUDWRU³LQFOXGLQJGRRU
gaskets, fruit and vegetable drawers, and all
SODVWLFSDUWV³FDQEHFOHDQHGWKHVDPHZD\
The stainless steel doors and door handles
(on some models) can be cleaned with
a commercially available stainless steel
cleaner. Cleaners with oxalic acid such as Bar
Keepers Friend Soft Cleanser™ will remove
surface rust, tarnish and small blemishes.
Use only a liquid cleanser free of grit and
rub in the direction of the brush lines with a
damp soft sponge. Do not use appliance wax
or polish on the stainless stee
Protect the paint finish. The finish on the
outside of the refrigerator is a high quality,
baked-on paint finish. With proper care, it
will stay new-looking and rust free for years.
Apply a coat of kitchen/appliance wax when
the refrigerator is new, and then at least
twice a year.
After cleaning the door gaskets, apply a thin
layer of petroleum jelly to the door gaskets
at the hinge side. This helps keep the gaskets
from sticking and bending out of shape. Do
not use cleansing powders or other abrasive
cleaners.
CAUTION
shelves or covers with warm water
when they are cold. Glass shelves and
covers may break if exposed to sudden
temperature changes or impact such as
bumping or dropping. Tempered glass is
designed to shatter into many small pieces
if it breaks.
Do not wash any plastic refrigerator parts
in the dishwasher.
Do not clean glass
l.
6
GEAppliances.com
Replacing the LED Light
The LED light is located behind a light lens in
the celling of the refrigerator section.
7. Replace the light lens by snapping it into
place.
LED Assy.
Tabs snap
here
Light
Lens
1. Remove the top shelf (if necessary).
2. Drop down the control housing assemlby.
3. Remove the light lens by using a flat head
screwdriver to push one of tabs down. The
lens snaps in and out.
4. Slide the LED assembly from the mounting
slot.
5. Gently pull the leads out and disconnect
from the control housing assembly.
6. Replace with new LED assembly and slide
assembly back into the mounting slot.
Preparing for Vacation
For long vacations or absences, remove food
and unplug the refrigerator. Clean the interior
with a baking soda solution of one tablespoon
(15 ml) of baking soda to one quart (1 liter) of
water. Leave the doors open.
Preparing to Move
8. To order the LED assembly, please
call GE Appliances at 800.GE.CARES
(800.492.2737) during normal business
hours.
Remove food and unplug the refrigerator.
Secure all loose items such as shelves and
drawers by taping them securely in place to
prevent damage.
Be sure the refrigerator stays in an upright
position during moving.
7
Installation
Instructions
Refrigerator
Model GPE12
If you have questions, call GE Appliances at 1.800.GE.CARES or visit our Website at:
GEAppliances.com. In Canada, call 1.800.561.3344 or Visit our Website at:
www.geappliances.ca.
BEFORE YOU BEGIN
Read these instructions completely and carefully.
•
IMPORTANT – Save these instructions for local
inspector’s use.
•
IMPORTANT – Observe all governing codes
and ordinances.
• Note to Installer – Be sure to leave these instructions
with the Consumer.
• Note to Consumer – Keep these instructions
for future reference.
• Skill level – Installation of this appliance requires basic
mechanical skills.
• Completion time – Refrigerator Installation -15 minutes
Reversing the Door Swing - 1 hour
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not covered
under the Warranty.
LOCATION REQUIREMENTS
• Do not install the refrigerator where the temperature will
go below 60°F (16°C) because it will not run often enough
to maintain proper temperatures.
• Do not install the refrigerator where the temperature
will go above 100°F (37°C) because it will not perform
properly.
• Do not install the refrigerator in a location exposed to water
(rain, etc.) or direct sunlight.
• Install it on a floor strong enough to support it fully
loaded.
UNPACKING YOUR REFRIGERATOR
• Remove tape and any labels (except for the rating label)
from your refrigerator. Tape or glue residue can also be
removed by rubbing a small amount of liquid dish soap
over the adhesive with your fingers. Wipe with warm
water and dry.
• Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove tape
or glue. These products can damage the surface of your
refrigerator.
• When moving the refrigerator, do not tilt the refrigerator
beyond 45° from upright position.
LEVELING LEGS
Adjustable legs at the front corners of the refrigerator
should be set so the refrigerator is firmly positioned
on the floor, and the front is raised just enough that
the door closes easily when opened about halfway.
To adjust the leveling legs, turn the legs clockwise
to raise the refrigerator, counterclockwise to lower it.
To raise the refrigerator
CLEARANCES
• Free-standing installation only.
• If the refrigerator is being installed next to a wall, leave
sufficient space on the hinge side to allow the door
to swing open enough to access the clear bins in the
refrigerator compartment.
• Do not install within 5” (13 cm) of the range.
• Minimum Clearances: Back – 3” from the wall
POWER CORD
• Plug the refrigerator power cord into its own properly
grounded wall outlet with a voltage rating matching that
on the refrigerator rating plate.
• Do not use an extension cord.
• Read all safety precautions on pages 2 and 3.
8
REFRIGERATOR FEATURES
1
2
Installation Instructions
6
6
7
3
4
5
1 Freezer Shelf 5 Leveling Legs
2 Fresh Food and Freezer Controls 6 Freezer Door Bins
3 Fresh Food Shelves 7 Fresh Food Door Bin
4 Vegetable Crisper with Glass Cover and Humidity
8 Gallon/2-Liter Bottle Storage Door Bin
Control
8
7
9
Installation Instructions
REVERSING THE DOOR SWING
IMPORTANT NOTES
When reversing the door swing:
• Read the instructions all the way through before starting.
• Handle parts carefully to avoid scratching paint.
• Set screws down by their related parts to avoid using
them in the wrong places.
• Provide a non-scratching work surface for the doors.
• It is recommended that 2 people perform this task.
IMPORTANT: Once you begin, do not move the cabinet
until door-swing reversal is completed.
These instructions are for changing the hinges from the
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the hinges back to the right side, follow these same
instructions and reverse all references to left and right.
Unplug the refrigerator from its electrical outlet.
Empty all door shelves.
2
REMOVE THE FRESH FOOD DOOR
Tape the door shut with masking tape.
Remove the center hinge by removing the screws. Lift
up the hinge to remove it.
NOTE: Some models have a shim between the center
hinge and the case that may stick to the case. Do not
lose. Also save the washes for the center hinge screws
for future use.
Remove the tape holding the door shut.
TOOLS YOU WILL NEED
8 mm Socket driver
Phillips screwdriver
1
REMOVE THE FREEZER DOOR
Remove the hinge
cover. Unscrew and
remove the top hinge
and shim.
Lift the freezer door
up and away from the
appliance.
Set the door on a nonscratching surface with
the outside up.
NOTICE: Do not let
door drop to the floor.
Doing so could damage the door stop.
NOTE: When removing the top hinge,
watch for shim between the bottom
of the hinge and the top of the case
that may stick to the case. Do not
lose.
NOTE: When removing the door, watch for washer
between the center hinge pin and the bottom of the
freezer door that may stick to the door. Do not lose.
Putty knife or
thin-blade screwdriver
Masking tape
Shim
Lift the fresh food door up and off the bottom hinge.
Set the door outside-up on a non-scratching surface.
NOTE: When removing the door, watch for washer
between the bottom hinge pin and the bottom of the
fresh food door that may stick to the door. Do not lose.
NOTICE: Do not let door drop to the floor. Doing so
could damage the door stop.
3
BOTTOM HINGE
Remove the screws and bottom hinge with shim from
the right side. Remove the screw covers from the left
corner.
Using the left hinge included with the parts that came
with your refrigerator along with the screws (and
washers if applicable) removed earlier, install the left
hinge onto the bottom left of your refrigerator. Make
sure a shim is attached to your left hinge before
installation.
Place the screw covers into the holes now vacant on
the right.
10
Installation Instructions
REVERSING THE DOOR SWING (CONT.)
4
TRANSFER FRESH FOOD DOOR STOP
TO THE LEFT
Remove the door stop and hinge pin sleeve from the
bottom of the right side of the door.
Using the left door stop included with the parts that
came with your
refrigerator, transfer
the hinge pin sleeve
to the left side and
install the left door
stop.
5
REHANG THE FRESH FOOD DOOR
Make sure the washer(s)
are in place on the bottom
hinge pin. Make sure the
door is aligned horizontally
and vertically. Place the
fresh food door on the
bottom hinge, close the
door and tape it in place
with masking tape.
Remove the screw
covers from the left
edge of the door and
insert it into the hole
on the opposite side.
6
I
NSTALL CENTER HINGE ON THE LEFT
Remove the three screw
covers on the left side and
install two of them on the
right.
Using the middle hinge
with shim and screws
(and washers if applicable)
removed earlier, install the
middle hinge on the left side.
Remove the tape holding the
door shut.
Screw Covers
7
TRANSFER TOP HINGE TO THE LEFT
Using a putty knife with the edge covered with
masking tape, remove the screw cover on the left.
Be careful of the
paint finish.
Reinstall the screw
cover on the right
side.
8
TRANSFER FREEZER DOOR STOP TO
THE LEFT
Remove the door stop and
hinge pin sleeve from the
bottom of the right side of
the door.
Using the left door stop
included with the parts that
came with your refrigerator,
transfer the hinge pin sleeve to the left side and
install the left door stop.
9
REHANG THE FREEZER DOOR
Transfer the
screw cover on
top of the door to
the opposite side.
Make sure the
washer (if applicable) is in place on the center hinge pin.
Place the freezer door on the center hinge over the pin.
Assure the door is aligned horizontally and vertically,
and that the gasket seals on all sides.
Attach the top hinge removed earlier on the left side of
your refrigerator and replace the hinge cover
Screw Cover
NOTICE: When assembled
correctly, the hinge is tight
against the cabinet.
ATTENTION: The screws must be properly tightened.
Turn the screws until snug. Then tighten the screws a
minimum of 1/2 turn using both hands.
11
Normal operating sounds.
Newer refrigerators sound different from older refrigerators. Modern refrigerators
have more features and use newer technology.
Do you hear what I hear? These sounds are normal.
HUMMM...
WHOOSH...
The new high efficiency compressor may run faster and
longer than your old refrigerator and you may hear a
high-pitched hum or pulsating sound while
it is operating.
You may hear a whooshing sound when the doors close.
This is due to pressure equalizing within the refrigerator.
You may hear the fans spinning at high speeds.
This happens when the refrigerator is first plugged in,
when the doors are opened frequently or when a large
amount of food is added to the refrigerator or freezer
compartments. The fans are helping to maintain
the correct temperatures.
CLICKS, POPS,
CRACKS and CHIRPS
You may hear cracking or popping sounds when
the refrigerator is first plugged in. This happens
as the refrigerator cools to the correct temperature.
The compressor may cause a clicking or chirping sound
when attempting to restart (this could take
up to 5 minutes).
Expansion and contraction of cooling coils during and
after defrost can cause a cracking or popping sound.
On models with an ice maker, after an ice making
cycle, you may hear the ice cubes dropping into the ice
bucket.
WATER SOUNDS
The flow of refrigerant through the freezer cooling coils
may make a gurgling noise like boiling water.
Water dropping on the defrost heater can cause a
sizzling, popping or buzzing sound during the defrost
cycle.
A water dripping noise may occur during the defrost
cycle as ice melts from the evaporator and flows into
the drain pan.
Closing the door may cause a gurgling sound due
to pressure equalization.
12
Before you call for service… GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not
operate
Vibration or rattling
(slight vibration is
normal)
Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and a
larger freezer require
more operating time.
They start and stop
often to maintain even
temperatures.)
Fresh food or freezer
compartment too warm
Frost or ice crystals on
frozen food (frost within
package is normal)
Ice cubes have odor/
taste
Slow ice cube freezing Door left open. Check to see if package is holding door open.
Refrigerator has odor Foods transmitting odor to refrigerator. Foods with strong odors should be tightly wrapped.
Moisture forms on
outside of refrigerator
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)
Refrigerator in defrost cycle. Wait about 30 minutes for defrost cycle to end.
Refrigerator is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
Front leveling legs need adjusting. See Leveling Legs.
Normal when refrigerator is first plugged
in.
Often occurs when large amounts of
food are placed in refrigerator.
Door left open. Check to see if a package is holding door open.
Hot weather or frequent door openings. This is normal.
Temperature control set at the coldest
setting.
Temperature control not set cold
enough.
Warm weather or frequent door
openings.
Door left open. Check to see if a package is holding door open.
Door left open. Check to see if a package is holding door open.
Too frequent or too long door openings.
Food transmitting odor/taste to ice
cubes.
Interior of refrigerator needs cleaning. See Care and cleaning.
Temperature control not set cold
enough.
Interior needs cleaning. See Care and cleaning.
Not unusual during periods of high
humidity.
Too frequent or too long door openings.
Replace fuse or reset the breaker.
Wait 24 hours for the refrigerator to completely cool
down.
This is normal.
See About the control.
See About the control.
Set the temperature control one step colder. See
About the control.
Wrap foods well.
See About the control.
Keep an open box of baking soda in the refrigerator;
replace every three months.
Wipe surface dry.
13
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Interior light does
not work
Food is freezing in the
refrigerator
Rust, tarnish, or grime on
stainless steel doors
No power at outlet. Replace fuse or reset the breaker.
LED light burned out. See Replacing the LED light
Food too close to the air vent at the
back of the refrigerator.
Refrigerator control is set too cold. Move the refrigerator control to a warmer
Food too close to the thermistor and
blocks the air flow to the thermistor.
Moist environment or salt air. Clean stainless steel with cleaners containing
Move the food away from the air vent.
temperature setting one increment at a time. See
About the controls.
Move the food away from the thermistor.
oxalic acid (e.g. Bar Keepers Friend Soft
Cleanser) will remove rust, lime,and other
tarnish. Do not wipe the refrigerator with a
soiled dish cloth or wet towel. Do not use
scouring pads, powdered cleaners, bleach or
cleaners containing bleach because these
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of the stainless steel.
14
Notes. GEAppliances.com
15
Refrigerator Warranty.
For US Customers, all warranty service provided by our Factory Service Centers, or an authorized
®
Customer Care
technician. To schedule service, on-line, 24 hours a day, visit GE Appliances at
GEAppliances.com, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have serial number
and model number available when calling for service.
In Canada, call 800.561.3344.
Servicing your refrigerator may require the use of the onboard data port for diagnostics. This gives a GE
Appliances Factory Service technician the ability to quickly diagnose any issues with your appliance and helps
improve its products by providing information on your appliance. If you do not want your appliance data to be
sent to GE Appliances, please advise your technician NOT to submit the data at the time of service.
For the Period of: GE Appliances Will Replace
One Year
From the date of the original
purchase
Any part of the refrigerator which fails due to a defect in materials or workmanship.
During the limited one-year warranty, GE Appliances will also provide, free of charge, all labor and
related service to replace the defective part.
What is Not Covered:
■ Service trips to your home to teach you how to use the product.
■ Improper installation, delivery or maintenance.
■ Failure of the product if it is abused, misused, or used for other
than the intended purpose or used commercially.
■ Loss of food due to spoilage.
■ Replacement of house fuses or resetting of circuit breakers.
■ Damage caused after delivery.
■ Replacement of the water filter cartridge, if included, due to water
pressure that is outside the specified operating range or due to
excessive sediment in the water supply.
■ Replacement of the light bulbs, if included, or water filter cartridge,
if included, other than as noted above.
■ Damage to the product caused by accident, fire, floods or acts of
God.
■ Incidental or consequential damage caused by possible defects
with this appliance.
■ Product not accessible to provide required service.
■ Damage to finish, such as surface rust, tarnish, or small blemishes
not reported within 48 hours of delivery.
■ Products which are not defective, broken, or which are working as
described in the owner’s manual.
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Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for
a particular purpose, are limited to one year or the shortest period allowed by law.
For US Customers: This warranty is extended to the original purchaser and any succeeding owner for products
purchased for home use within the USA. If the product is located in an area where service by a GE Appliances
Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the
product to an Authorized GE Appliances Service location for service. In Alaska, the warranty excludes the cost of
shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor US: GE Appliances, Louisville, KY 40225
For Customers in Canada: This warranty is extended to the original purchaser and any succeeding owner for
products purchased in Canada for home use within Canada. In-home warrant service will be provided in areas
where it is available and deemed reasonable by Mabe to provide.
Warrantor Canada: MC Commercial, Burlington, Ontario, L7R 5B6
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