GE GPE12FGKBB, GPE12FSKSB, GPE12FGKWW Installation Manual

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RefrigeratorTop Freezer

Safety Instructions. . . . . . . . . . . . . . 2, 3

Operating Instructions

Control Settings . . . . . . . . . . . . . . . . . . . . . . . 4

Thermistor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Storage Drawers. . . . . . . . . . . . . . . . . . . . . . . 5

Ice Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Care and Cleaning . . . . . . . . . . . . . . . . . .6, 7

Installation Instructions

Advanced Planning. . . . . . . . . . . . . . . . . . . 8

Refrigerator Features. . . . . . . . . . . . . . . . . . 9

Reversing the Door Swing . . . . . . . . 10, 11

Troubleshooting Tips

Normal Operating Sounds . . . . . . . . . . . 12

Problem Solver . . . . . . . . . . . . . . . . . . . 13, 14

Consumer Support

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Consumer Support . . . . . . . . . . Back Page

Write the model and serial numbers here:

Model # ____________________

Serial # ____________________

You can find them on a label inside the refrigerator.

Owner’s Manual and

Installation Instructions

GPE12

Congélateur supérieur

Réfrigérateurs

Manuel d’utilisation et d’installation

La section française commence à la page 17

Congelador superior

Refrigeradores

Manual del propietario e instalación

La sección en español empieza en la página 33

245D2030P001 49-60749 12-15 GE

IMPORTANT SAFETY INFORMATION.

READ ALL INSTRUCTIONS BEFORE USING.

IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING

GE Appliances website

For more information on your refrigerator’s operation, visit GE Appliances at www.GEAppliances.com or call 800.GECARES (800.432.2737).

In Canada visit GEAppliances.ca or call 800.561.3344.

REFRIGERATOR SAFETY INFORMATION

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:

DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

 

IMPORTANT SAFETY INSTRUCTIONS

 

To reduce the risk of fire, explosion, electric shock, or injury when using your

WARNING

 

refrigerator follow these basic safety precautions:

 

This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used.

Unplug the refrigerator before making repairs, replacing a light bulb, or cleaning.

Note: Power to the refrigerator cannot be disconnected by any setting on the control panel.

Note: Repairs must be performed by a qualified service professional.

Replace all parts and panels before operating.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord. However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or a CSA certified (in Canada), 3-wire grounding type appliance extension

cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.

To prevent suffocation and entrapment hazards to children, remove the fresh food and freezer doors from any refrigerator before disposing of it or discontinuing its use.

Do not allow children to climb, stand or hang on the door handles or the shelves in the refrigerator. They could seriously injure themselves.

 

To reduce the risk of injury when using your refrigerator, follow these basic

CAUTION

safety precautions.

 

 

Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks. Do not wash any plastic refrigerator parts in the dishwasher.

Keep fingers out of the “pinch point” areas; clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.

Do not refreeze frozen foods which have thawed completely.

In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.

2

IMPORTANT SAFETY INFORMATION.

 

READ ALL INSTRUCTIONS BEFORE USING.

GEAppliances.com

WARNING Explosion Hazard.

Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can result in fire, explosion, or death.

CONNECTING ELECTRICITY

WARNING Electrical Shock Hazard.

Plug into a grounded 3-prong outlet

Do not remove the ground prong

Do not use an adapter

Failure to follow these instructions can result in death, fire, or electrical shock.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.

The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.

Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.

Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Do not use an adapter.

The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.

This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires.

Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.

Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.

When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord.

PROPER DISPOSAL OF YOUR OLD REFRIGERATOR

WARNING Suffocation and child entrapment hazard.

Remove fresh-food and freezer doors from the refrigerator, prior to disposal. Failure to do so can result in child entrapment which can lead to death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still

dangerous even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the

instructions below to help prevent accidents.

Before You Throw Away Your Old Refrigerator or

Freezer:

Take off the fresh food and freezer doors.

Leave the shelves in place so that children may not easily climb inside.

Refrigerants

All refrigeration products contain refrigerants, which under federal law must be removed prior to product disposal. If you are getting rid of an old refrigeration product, check with the company handling the disposal about what to do.

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

3

About the control on the refrigerator.

The temperature control is located in the fresh food compartment. Initially set the control to the recommended setting. Allow 24 hours for temperature to stabilize.

Temperature Control

Select

Coldest

Colder

Cold

Recommended

Fresh Food Temp Control

Control Settings

The control in the fresh food compartment should be adjusted one increment at a time. Allow 12 hours after each adjustment for the compartment to reach the temperature you have set.

The freezer compartment will be colder when the fresh food compartment temperature is lower.

Control settings will vary based on personal preferences, usage and operating conditions and may require more than one adjustment. Factors that affect temperature include the amount of food in the fresh food and freezer compartments, frequency of door opening, and temperature of food when placed in either compartment.

Thermistor

The thermistor located at the bottom of the fresh food control housing is one of the key elements for temperature control. Keep all items away from blocking the thermistor as this will reduce the sensitivity of the thermistor and cause temperature issues. Food may freeze or become too warm depending on the compressor cycle if the air flow is blocked.

Thermistor

4

About the storage drawers.

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Fruit and Vegetable Drawers

These storage drawers provide space to store fruits, vegetables and meats.

To remove and replace the drawers and the cover above them, the door must be fully opened. In some installations, the refrigerator may have to be moved away from the wall for the door to be fully opened.

About ice service.

Ice Trays

To make ice, fill the ice tray with water and set it on a level surface in the freezer compartment. Ice cubes will form in a few hours.

To release ice cubes, turn the tray upside down, hold it over a container and twist both ends.

For only one or two ice cubes, leave the tray right-side up, twist both ends slightly and remove as many cubes as you want.

:DVKLFHWUD\VLQOXNHZDUPZDWHURQO\³ do not put them in an automatic dishwasher.

Ice maker Accessory Kit

An ice maker accessory kit is available from your dealer. The IM-4D or IM-6D accessory kit will work with your refrigerator. To order, go to GEApplianceparts.com or call 800.626.2002. In Canada call 800.661.1616.

NOTE: The step shelf in the freezer MUST be placed in the lowest position when the ice maker is installed.

The water valve cover assembly that came with the Owner’s Manual must be installed when installing the optional ice maker kit. Please call 1-800-432-2737 and order part WR13X20070 if the water valve cover assembly is missing. In Canada, call 800.561.3344.

Water Supply Kits

Kits containing copper tubing, shutoff valve, fittings and instructions needed to connect the ice maker to your cold water line are available at extra cost from your dealer or from Parts and Accessories. In the U.S., call 800.626.2002. In Canada, call 800.661.1616

5

Care and cleaning of the refrigerator.

Cleaning the Outside

Keep the outside clean. Wipe with a clean cloth lightly dampened with mild liquid dish detergent. Dry with a clean, soft cloth.

Do not wipe the stainless steel door with a soiled dishcloth or wet towel. These may leave a residue that can erode the finish. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the finish. Use only a liquid cleanser free of grit and rub in the direction of the brush lines.

The stainless steel doors and door handles (on some models) can be cleaned with

a commercially available stainless steel cleaner. Cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser™ will remove surface rust, tarnish and small blemishes. Use only a liquid cleanser free of grit and

rub in the direction of the brush lines with a damp soft sponge. Do not use appliance wax or polish on the stainless steel.

Protect the paint finish. The finish on the outside of the refrigerator is a high quality, baked-on paint finish. With proper care, it will stay new-looking and rust free for years. Apply a coat of kitchen/appliance wax when the refrigerator is new, and then at least twice a year.

Cleaning the Inside

To help prevent odors, leave an open box of baking soda in the fresh food and freezer compartments.

Unplug the refrigerator before cleaning.

If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.

8VH ZDUP ZDWHU DQG EDNLQJ VRGD VROXWLRQ³ about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry.

2WKHU SDUWV RI WKH UHIULJHUDWRU³LQFOXGLQJ GRRU gaskets, fruit and vegetable drawers, and all

SODVWLF SDUWV³FDQ EH FOHDQHG WKH VDPH ZD\

After cleaning the door gaskets, apply a thin layer of petroleum jelly to the door gaskets at the hinge side. This helps keep the gaskets from sticking and bending out of shape. Do not use cleansing powders or other abrasive cleaners.

CAUTION

Do not clean glass

shelves or covers with warm water

when they are cold. Glass shelves and

covers may break if exposed to sudden temperature changes or impact such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.

Do not wash any plastic refrigerator parts in the dishwasher.

6

GEAppliances.com

LED Assy.

Tabs snap here

Light

Lens

Replacing the LED Light

The LED light is located behind a light lens in the celling of the refrigerator section.

1.Remove the top shelf (if necessary).

2.Drop down the control housing assemlby.

3.Remove the light lens by using a flat head screwdriver to push one of tabs down. The lens snaps in and out.

4.Slide the LED assembly from the mounting slot.

5.Gently pull the leads out and disconnect from the control housing assembly.

6.Replace with new LED assembly and slide assembly back into the mounting slot.

7.Replace the light lens by snapping it into place.

8.To order the LED assembly, please call GE Appliances at 800.GE.CARES (800.492.2737) during normal business hours.

Preparing for Vacation

For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.

Preparing to Move

Remove food and unplug the refrigerator. Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage.

Be sure the refrigerator stays in an upright position during moving.

7

Installation

 

Refrigerator

 

Instructions

 

 

 

Model GPE12

 

 

 

 

 

 

 

 

 

 

 

 

If you have questions, call GE Appliances at 1.800.GE.CARES or visit our Website at:

GEAppliances.com. In Canada, call 1.800.561.3344 or Visit our Website at: www.geappliances.ca.

BEFORE YOU BEGIN

Read these instructions completely and carefully.

IMPORTANT – Save these instructions for local inspector’s use.

IMPORTANT – Observe all governing codes and ordinances.

Note to Installer – Be sure to leave these instructions with the Consumer.

Note to Consumer – Keep these instructions for future reference.

Skill level – Installation of this appliance requires basic mechanical skills.

Completion time – Refrigerator Installation -15 minutes

Reversing the Door Swing - 1 hour

Proper installation is the responsibility of the installer.

Product failure due to improper installation is not covered under the Warranty.

LOCATION REQUIREMENTS

Do not install the refrigerator where the temperature will go below 60°F (16°C) because it will not run often enough to maintain proper temperatures.

Do not install the refrigerator where the temperature will go above 100°F (37°C) because it will not perform properly.

Do not install the refrigerator in a location exposed to water (rain, etc.) or direct sunlight.

Install it on a floor strong enough to support it fully loaded.

UNPACKING YOUR REFRIGERATOR

Remove tape and any labels (except for the rating label) from your refrigerator. Tape or glue residue can also be removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator.

When moving the refrigerator, do not tilt the refrigerator beyond 45° from upright position.

LEVELING LEGS

Adjustable legs at the front corners of the refrigerator should be set so the refrigerator is firmly positioned on the floor, and the front is raised just enough that the door closes easily when opened about halfway.

To adjust the leveling legs, turn the legs clockwise to raise the refrigerator, counterclockwise to lower it.

To raise the refrigerator

CLEARANCES

Free-standing installation only.

If the refrigerator is being installed next to a wall, leave sufficient space on the hinge side to allow the door

to swing open enough to access the clear bins in the refrigerator compartment.

Do not install within 5” (13 cm) of the range.

Minimum Clearances: Back – 3” from the wall

POWER CORD

Plug the refrigerator power cord into its own properly grounded wall outlet with a voltage rating matching that on the refrigerator rating plate.

Do not use an extension cord.

Read all safety precautions on pages 2 and 3.

8

GE GPE12FGKBB, GPE12FSKSB, GPE12FGKWW Installation Manual

Installation Instructions

REFRIGERATOR FEATURES

6

1

6

2

7

3

8

4

7

5

1

Freezer Shelf

5

Leveling Legs

2

Fresh Food and Freezer Controls

6

Freezer Door Bins

3

Fresh Food Shelves

7

Fresh Food Door Bin

4

Vegetable Crisper with Glass Cover and Humidity

8

Gallon/2-Liter Bottle Storage Door Bin

 

Control

 

 

9

Installation Instructions

REVERSING THE DOOR SWING

IMPORTANT NOTES

When reversing the door swing:

Read the instructions all the way through before starting.

Handle parts carefully to avoid scratching paint.

Set screws down by their related parts to avoid using them in the wrong places.

Provide a non-scratching work surface for the doors.

It is recommended that 2 people perform this task.

IMPORTANT: Once you begin, do not move the cabinet until door-swing reversal is completed.

These instructions are for changing the hinges from the

ULJKW VLGH WR WKH OHIW VLGH³LI \RX HYHU ZDQW WR FKDQJH the hinges back to the right side, follow these same instructions and reverse all references to left and right.

Unplug the refrigerator from its electrical outlet. Empty all door shelves.

TOOLS YOU WILL NEED

8 mm Socket driver

Masking tape

Phillips screwdriver

Putty knife or

 

thin-blade screwdriver

2 REMOVE THE FRESH FOOD DOOR

Tape the door shut with masking tape.

Remove the center hinge by removing the screws. Lift up the hinge to remove it.

NOTE: Some models have a shim between the center hinge and the case that may stick to the case. Do not lose. Also save the washes for the center hinge screws for future use.

Remove the tape holding the door shut.

Lift the fresh food door up and off the bottom hinge. Set the door outside-up on a non-scratching surface.

NOTE: When removing the door, watch for washer between the bottom hinge pin and the bottom of the fresh food door that may stick to the door. Do not lose.

NOTICE: Do not let door drop to the floor. Doing so could damage the door stop.

1 REMOVE THE FREEZER DOOR

Remove the hinge cover. Unscrew and remove the top hinge and shim.

Lift the freezer door up and away from the

appliance.

Set the door on a nonscratching surface with the outside up.

NOTICE: Do not let

 

door drop to the floor.

 

Doing so could damage the door stop.

Shim

NOTE: When removing the top hinge,

watch for shim between the bottom

 

of the hinge and the top of the case

 

that may stick to the case. Do not

 

lose.

 

NOTE: When removing the door, watch for washer between the center hinge pin and the bottom of the freezer door that may stick to the door. Do not lose.

3 BOTTOM HINGE

Remove the screws and bottom hinge with shim from the right side. Remove the screw covers from the left corner.

Using the left hinge included with the parts that came with your refrigerator along with the screws (and washers if applicable) removed earlier, install the left hinge onto the bottom left of your refrigerator. Make sure a shim is attached to your left hinge before installation.

Place the screw covers into the holes now vacant on the right.

10

Installation Instructions

REVERSING THE DOOR SWING (CONT.)

4 TRANSFER FRESH FOOD DOOR STOP TO THE LEFT

Remove the door stop and hinge pin sleeve from the bottom of the right side of the door.

Using the left door stop included with the parts that came with your refrigerator, transfer the hinge pin sleeve to the left side and

install the left door stop.

5 REHANG THE FRESH FOOD DOOR

Make sure the washer(s) are in place on the bottom hinge pin. Make sure the door is aligned horizontally and vertically. Place the fresh food door on the bottom hinge, close the door and tape it in place with masking tape.

Remove the screw

Screw Covers

 

covers from the left

 

edge of the door and

 

insert it into the hole

 

on the opposite side.

 

6 INSTALL CENTER HINGE ON THE LEFT

Remove the three screw covers on the left side and

install two of them on the right.

Using the middle hinge with shim and screws

(and washers if applicable) removed earlier, install the middle hinge on the left side.

Remove the tape holding the door shut.

NOTICE: When assembled correctly, the hinge is tight

against the cabinet.

ATTENTION: The screws must be properly tightened.

Turn the screws until snug. Then tighten the screws a minimum of 1/2 turn using both hands.

11

7 TRANSFER TOP HINGE TO THE LEFT

Using a putty knife with the edge covered with masking tape, remove the screw cover on the left. Be careful of the

paint finish.

Reinstall the screw cover on the right side.

8 TRANSFER FREEZER DOOR STOP TO THE LEFT

Remove the door stop and hinge pin sleeve from the

bottom of the right side of the door.

Using the left door stop included with the parts that came with your refrigerator,

transfer the hinge pin sleeve to the left side and install the left door stop.

9 REHANG THE FREEZER DOOR

Transfer the

Screw

screw cover on

 

 

top of the door to

 

 

the opposite side.

 

 

Make sure the

 

 

 

 

washer (if applicable) is in place on the center hinge pin.

Place the freezer door on the center hinge over the pin.

Assure the door is aligned horizontally and vertically,

and that the gasket seals on all sides.

Attach the top hinge removed earlier on the left side of your refrigerator and replace the hinge cover

Normal operating sounds.

Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology.

Do you hear what I hear? These sounds are normal.

 

 

 

 

HUMMM...

 

 

 

 

 

WHOOSH...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The new high efficiency compressor may run faster and

 

longer than your old refrigerator and you may hear a

You may hear the fans spinning at high speeds.

high-pitched hum or pulsating sound while

This happens when the refrigerator is first plugged in,

it is operating.

when the doors are opened frequently or when a large

You may hear a whooshing sound when the doors close.

amount of food is added to the refrigerator or freezer

compartments. The fans are helping to maintain

This is due to pressure equalizing within the refrigerator.

the correct temperatures.

 

 

 

 

 

CLICKS, POPS,

WATER SOUNDS

CRACKS and CHIRPS

 

You may hear cracking or popping sounds when

 

the refrigerator is first plugged in. This happens

The flow of refrigerant through the freezer cooling coils

as the refrigerator cools to the correct temperature.

may make a gurgling noise like boiling water.

 

The compressor may cause a clicking or chirping sound

Water dropping on the defrost heater can cause a

when attempting to restart (this could take

sizzling, popping or buzzing sound during the defrost

up to 5 minutes).

cycle.

 

Expansion and contraction of cooling coils during and

A water dripping noise may occur during the defrost

after defrost can cause a cracking or popping sound.

cycle as ice melts from the evaporator and flows into

 

On models with an ice maker, after an ice making

the drain pan.

cycle, you may hear the ice cubes dropping into the ice

Closing the door may cause a gurgling sound due

bucket.

to pressure equalization.

 

12

Before you call for service…

GEAppliances.com

 

 

Troubleshooting Tips

 

 

 

 

 

 

Save time and money! Review the charts on the following

 

 

 

pages first and you may not need to call for service.

 

 

 

 

 

 

 

Problem

Possible Causes

What To Do

 

Refrigerator does not

Refrigerator in defrost cycle.

Wait about 30 minutes for defrost cycle to end.

 

operate

 

 

 

Refrigerator is unplugged.

Push the plug completely into the outlet.

 

 

 

 

 

 

The fuse is blown/circuit breaker is

Replace fuse or reset the breaker.

 

 

 

tripped.

 

 

Vibration or rattling

Front leveling legs need adjusting.

See Leveling Legs.

 

(slight vibration is

 

 

 

normal)

 

 

 

Motor operates for long

Normal when refrigerator is first plugged

Wait 24 hours for the refrigerator to completely cool

 

periods or cycles on and

in.

down.

 

off frequently. (Modern

Often occurs when large amounts of

This is normal.

 

refrigerators with more

 

food are placed in refrigerator.

 

 

storage space and a

 

 

 

Door left open.

Check to see if a package is holding door open.

 

larger freezer require

 

more operating time.

Hot weather or frequent door openings.

This is normal.

 

They start and stop

Temperature control set at the coldest

See About the control.

 

often to maintain even

 

setting.

 

 

temperatures.)

 

 

 

Fresh food or freezer

Temperature control not set cold

See About the control.

 

compartment too warm

enough.

 

 

 

 

Warm weather or frequent door

Set the temperature control one step colder. See

 

 

 

openings.

About the control.

 

 

 

Door left open.

Check to see if a package is holding door open.

 

Frost or ice crystals on

Door left open.

Check to see if a package is holding door open.

 

frozen food (frost within

 

 

 

Too frequent or too long door openings.

 

 

package is normal)

 

 

 

 

 

Ice cubes have odor/

Food transmitting odor/taste to ice

Wrap foods well.

 

taste

cubes.

 

 

 

 

Interior of refrigerator needs cleaning.

See Care and cleaning.

 

Slow ice cube freezing

Door left open.

Check to see if package is holding door open.

 

 

 

Temperature control not set cold

See About the control.

 

 

 

enough.

 

 

Refrigerator has odor

Foods transmitting odor to refrigerator.

Foods with strong odors should be tightly wrapped.

 

 

 

 

Keep an open box of baking soda in the refrigerator;

 

 

 

 

replace every three months.

 

 

 

Interior needs cleaning.

See Care and cleaning.

 

Moisture forms on

Not unusual during periods of high

Wipe surface dry.

 

outside of refrigerator

humidity.

 

 

Moisture collects inside

Too frequent or too long door openings.

 

 

(in humid weather, air

 

 

 

carries moisture into

 

 

 

refrigerator when doors

 

 

 

are opened)

 

 

13

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Interior light does

No power at outlet.

Replace fuse or reset the breaker.

not work

 

 

LED light burned out.

See Replacing the LED light

 

 

 

 

Food is freezing in the

Food too close to the air vent at the

Move the food away from the air vent.

refrigerator

back of the refrigerator.

 

 

Refrigerator control is set too cold.

Move the refrigerator control to a warmer

 

 

temperature setting one increment at a time. See

 

 

About the controls.

 

Food too close to the thermistor and

Move the food away from the thermistor.

 

blocks the air flow to the thermistor.

 

Rust, tarnish, or grime on

Moist environment or salt air.

Clean stainless steel with cleaners containing

stainless steel doors

 

oxalic acid (e.g. Bar Keepers Friend Soft

 

 

Cleanser) will remove rust, lime,and other

 

 

tarnish. Do not wipe the refrigerator with a

 

 

soiled dish cloth or wet towel. Do not use

 

 

scouring pads, powdered cleaners, bleach or

 

 

cleaners containing bleach because these

 

 

SURGXFWV FDQ VFUDWFK DQG UXLQ WKH EUXVK ¿QLVK

 

 

of the stainless steel.

14

Notes.

GEAppliances.com

15

Refrigerator Warranty.

For US Customers, all warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service, on-line, 24 hours a day, visit GE Appliances at GEAppliances.com, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have serial number and model number available when calling for service.

In Canada, call 800.561.3344.

Servicing your refrigerator may require the use of the onboard data port for diagnostics. This gives a GE Appliances Factory Service technician the ability to quickly diagnose any issues with your appliance and helps improve its products by providing information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician NOT to submit the data at the time of service.

For the Period of:

GE Appliances Will Replace

One Year

Any part of the refrigerator which fails due to a defect in materials or workmanship.

From the date of the original

During the limited one-year warranty, GE Appliances will also provide, free of charge, all labor and

purchase

related service to replace the defective part.

 

 

What is Not Covered:

 

Service trips to your home to teach you how to use the product.

Improper installation, delivery or maintenance.

Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.

Loss of food due to spoilage.

Replacement of house fuses or resetting of circuit breakers.

Damage caused after delivery.

Replacement of the water filter cartridge, if included, due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply.

Replacement of the light bulbs, if included, or water filter cartridge, if included, other than as noted above.

Damage to the product caused by accident, fire, floods or acts of God.

Incidental or consequential damage caused by possible defects with this appliance.

Product not accessible to provide required service.

Damage to finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery.

Products which are not defective, broken, or which are working as described in the owner’s manual.

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Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

For US Customers: This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor US: GE Appliances, Louisville, KY 40225

For Customers in Canada: This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. In-home warrant service will be provided in areas where it is available and deemed reasonable by Mabe to provide.

Warrantor Canada: MC Commercial, Burlington, Ontario, L7R 5B6

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