Safetg information ............. 2
installation Instructions ...s-12
Step-bg-step instructions ....... 6-12
Operating Instructions
Breaking a salt bridge ............. 14
Cleaning the nozzle and
venturi assemblg ................. 14
Features ......................... !5
Service .................... 13, 16-18
Water softener sgstem ........ 16-18
Care and Cleaning ............ 19
Troubleshooting Tips ...... 20-22
Consumer Support
Consumer Support ....... Back Cover
Parts list/catalog .............. 23-26
Warrantg ........................ 27
ge.com
Water Softening
Sgstem
Models GNSF35Z
Write the model and serial
numbers here:
Model #
Serial #
You can find them on the
back of the control head.
7289388 215Cl173P026 49-50181 07-06 JR
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
;i WARNING!
For your safety, the information in this manual must be followed to minimize the risk of electric
shock, property damage or personal injurg.
SAFETYPRECAUTIONS
::Ji::Check and complg with gour state and local codes.
You must follow these guidelines.
::Ji::Use care when handling the water softening
sgstem. Do not turn upside down, drop, drag
or set on sharp protrusions.
?_:Water softening sgstems using sodium chloride
(salt) for recharge add sodium to the water.
Persons on sodium restricted diets should consider
the added sodium as part of their overall intake.
Potassium chloride can be used as on alternative
to sodium chloride in your softener.
?_:The water softening sgstem works on 24 volt-60 Hz
electrical power onlg. Be sure to use only the
included transformer.
iJi::Transformer must be plugged into an indoor
120 volt, grounded outlet onlg.
::Ji::Use clean water softening salts onlg, at least 99.5%
pure. NUGGET,PELLETor coarse SOLARsalts are
recommended. Do not use rock, block, granulated
or ice cream making salts. Theg contain dirt and
sediments, or mush and cake, and will create
maintenance problems.
::J_::Keep the salt hole cover in place on the softener
unless servicing the unit or refilling with salt.
WARN ING: DOnot use with water that
is microbiologicallg unsafe or of unknown qualitg
without adequate disinfection before or after the
sgstem.
PROPERINSTALLATION
This water softening system must be properlg installed and located in accordance with the
Installation Instructions before it is used.
?_:Install or store where it will not be exposed to
temperatures below freezing or exposed to ang
tgpe of weather. Water freezing in the sgstem will
break it. Do not attempt to treat water over 100°R
::Ji::Do not install in direct sunlight. Excessive sun or
heat mag cause distortion or other damage to
non-metallic parts.
?_:Properlg ground to conform with all governing
codes and ordinances.
!;_:Use onlg lead-free solder and flux for all
sweat-solder connections, as required bg
state and federal codes.
?_:Softener resins mag degrade in the presence of
chlorine above 2 ppm. If gou have chlorine in excess
of this amount, gou mag experience reduced life
of the resin. In these conditions, gou mag wish to
consider purchasing a GEpoint-of-entrg household
filtration sgstem with a chlorine reducing filter.
A WARNING: Discard all unused parts
and packaging material after installation. Small
parts remaining after the installation could be
a choke hazard.
Thewater softening sgstem requires a minimum
water flow of three gallons per minute at the inlet.
Maximum allowable inlet water pressure is 125 psi.
If dagtime pressure is over 80 psi, nighttime pressure
mag exceed the maximum. Usea pressure reducing
valve to reduce the flow if necessarg.
READAND FOLLOWTHISSAFETYINFORMATIONCAREFULLY.
SAVETHESEINSTRUCTIONS
nstructlons Model GNSF3SZ
iJns'a"a:ionIwaterso'tenin0systemI
I [_ Questions? Call 800.GE.CARES (800.432.2737) or Visit our Website at: ge.com I
WARNING: Read entire manual. Failure to follow all guides and rules could cause personal
injurg or propertg damage.
• Check with gour state and/or local public works department for plumbing codes. You must follow their
guides as gou install the Water Softening sgstem.
NOTE: Failure to complg with these installation instructions will void the product warrantg, and the
installer will be responsible for ang service, repair or damages caused therebg.
BEFORE BEGINNING INSTALLATION
Read these instructions completelg and carefullg.
• IMPORTANT - savetheseinstructions
for local inspector's use.
• IN PORTANT - Observeallgoverning
codes and ordinances.
• Note to Installer- Besure to leave these
instructions with the Consumer.
• Note to Consumer- Keep these instructions
for future reference.
• Proper installation is the responsibility of the
installer.
• Product failure due to improper installation
is not covered under the Warranty.
• A shutoff valve must be available or added near
the installation point.
IMPORTANT INSTALLATION
RECOMMENDATIONS
• In the Commonwealth of Massachusetts,
Plumbing Code 248 CMR shall be adhered to.
Consult with your licensed plumber.
• Useonlg lead-free solder and flux for all sweat-
solder connections, as required bg state and
federal codes.
IMPORTANT INSTALLATION
RECOMMENDATIONS (CONT.)
• Use care when handling the softener. Do not
turn upside down, drop, drag or set on sharp
protrusions.
Maximum allowable inlet water pressure is 125
psi. If daytime pressure is over 80 psi, nighttime
pressure may exceed the maximum. Use a
pressure reducing valve if necessary. (Adding a
pressure reducing valve may reduce the flow.)
The softener works on 24 volt-60 Hz electrical
power onlg. Be sure to use the included
transformer. Be sure the electric outlet and
transformer are in an inside location to protect
from moisture.
• See Where to Install the Softener section
for more details.
AWARNI NG:Do not use with water
that is microbiologicall9 unsafe or of unknown
quality without adequate disinfection before or
after the system. The water should be tested
periodicallg to verifg that the system is
performing satisfactorily.
• Small parts remaining after the installation could
be a choke hazard. Discard safelg.
• Connect the softener to the main water supplg
pipe before or ahead of the water heater.
DO NOT RUN HOT WATER THROUGH THE
SOFTENER. Temperature of water passing
through the softener must be less than 120°F.
Installation Instructions
UNPACKING AND INSPECTION
Be sure to check the entire softener for ang
shipping damage or parts loss. Also note damage
to the shipping cartons. Contact the transportation
compang for all damage and loss claims. The
manufacturer is not responsible for damages
in transiL
Small parts needed to install the softener are
packaged either in a bag or on a cardboard
sheet. To avoid loss of the small parts, keep them
packaged until gou are readg to use them. Be sure
not to discard components hidden in packaging.
TOOLS AND MATERIALS REQUIRED
FOR INSTALLATION
• Pliers
Screwdriver
• Teflon tape
• Razor knife
o
Two adjustable wrenches
o
Additional tools may be required if modification
to home plumbing is necessarg.
In and out fittings included with the softener
are !" NPT male adapters. You should maintain
the same, or larger, pipe size as the water supplg
pipe, up to the softener inlet and outlet. Then,
use the necessarg adapters to connect the
water supplg to the !" NPT male adapters.
Use the included bgpass valve to install the
softener. The bgpass valve allows gou to turn off
water to the softener for servicing, but still have
water in the house pipes. The NPT male adapters
referred to above connect to the bgpass valve
with the included plastic clips.
WHERE TO INSTALL THE SOFTENER
Place the softener as close as possible to a
sewer drain, or other acceptable drain point
or standpipe.
It is recommended to keep outside faucets
on hard water to save soft water and salt.
Do not install the softener in a place where it
could freeze. Freeze damage is not covered bg
the warrantg.
Do not install the softener where it would block
access to the water heater or access to the main
water shutoff.
Putthe softener in a place where water damage
is least likelg to occur if a leak develops. The
manufacturer will not repair or pag for water
damage.
A &20-volt electric outlet is needed to plug in the
included transformer. The softener has a !0-foot
power cable. If the outlet is remote (up to !00
feet), use 18 gauge wire to connect. Be sure the
electric outlet and transformer are in an inside
location, to protect from wet weather. Be sure
the outlet is unswitched to prevent accidental
shutoff.
If installing in an outside location, gou must
take the steps necessarg to assure the softener,
installation plumbing, wiring, etc., are as well
protected from the elements (sunlight, rain, wind,
heat, cold), contamination, vandalism, etc., as
when installed indoors. Outdoor installation is
not recommended, and voids the warrantg.
Keep the softener out of direct sunlight.
The sun's heat mag distort non-metallic
parts and mag damage the electronics.
Use appropriate fitting/pipe material (i.e., copper,
brass, galvanized or CPVC) to connect the !" NTP
plastic adapters to the house plumbing.
If additional drain hose is needed for valve and
salt tank drains, it can be ordered from GE Parts
at 800.626.2002, part number WS07X!0004.
If a rigid valve drain is needed to complg with
plumbing codes, gou can bug the parts needed
to connect a 1/2" copper tubing or plastic pipe
drain. See Step 4.
Clean nugget or pellet water softener salt is
needed to fill the brine tank. See Step 8.
Installation Instructions
PLAN HOW YOU WILL INSTALL THE
SOFTENER
You must first decide how to run in and out pipes
to the softener. Look at the house main water pipe
at the point where gou will connect the softener.
Is the pipe soldered copper, glued plastic or
threaded galvanized2 What is the pipe size2
TYPICAL INSTALLATION ILLUSTRATION
Soft water
24V 120-volt
transformer outlet
SALT
GOES HERE
I
Brinewell --_
._ MAll
WA__. Hard
water
Hard
water to
_,_ 1" female outside
adapter (2) faucets
[_@ (not supplied)
{_'" 1" NPT male
_ adapter (2)
gs (2)
_s (2)
INLET
O-rings (2)
Salt hole
cover
removed
NOTE:See Drain
Hose Connections
section.
t
Fig. 1
from the left. Include single
water
From
softener t
outlet
CROSSOVER
Use if water supply flows
or 3-valve bypass.
Soft
water
To softener
inlet
-&WARNING: Use onlg lead-free solder and
flux to prevent lead poisoning.
See Typical Installation Illustration. Use this as a guide
when planning gour particular installation. Be sure
to direct the incoming hard water supplg to the
softener valve inlet fitting. The valve is marked
IN and OUT.
OPTIONAL 3-VALVE BYPASS
INSTALLATION ILLUSTRATION
Hard water
Soft water
24V Hard
transformer Inlet water
120-volt valve
outlet
O-rings (2)
INLET
ISalt hole
SALT _ _:.z:>y_ cover
GOES ,_- --, removed
HERE ' :
Fig. 2
from the left. Include single
Hard--.................::I-_T.
water
From
softener t
outlet
i
: _-- Brinewell
1
I
CROSSOVER
Use if water supply flows
or 3-valve bypass.
?Tn_e_°ftener
Clips (2)
Soft
water
to outside
Pip E faucets
1" NPT male
pter (2)
3-Valve Bgpass
Sgstem
For soft water
service:
• Open the inlet
and outlet
valves
Close the
bypass valve
For bypass hard
water:
• Close the inlet
and outlet
valves
• Open the
bypass valve
S
Installation Instructions
BEFORE YOU BEGIN
• Turn off the gas or electric supply to the water
heater, in the possibility that the water heater
may be drained while draining pipes.
• Turn off the water supply to pipes to be cut and
drain the house water pipes.
• Open both hot and cold faucets at the lowest
location possible.
NOTE: For easier installation, remove the top cover.
Release 2 clips at rear of cover. Rotate cover
forward and lift up.
I_1 INSTALL BYPASS VALVE
• Remove plastic shipping plug and wire from valve
outlet.
"'_ Valve outlet
• _J support
NOTE: Be sure the turbine and support are firmly
in place in the valve outlet. Blow into the valve port
and observe the turbine for free rotation.
• Push the bypass valve (lubricate o-ring seals with
silicone grease) into both ports of the valve as
shown.
Clips
Turbine
Turbine shaft and
_i _:_ Outlet . NPT
[_ MOVE THE SOFTENER ASSEMBLY
INTO INSTALLATION POSITION
Before sliding softener in position, be sure the
installation surface is level and smooth. Sharp
objects under the tank may puncture it. If needed,
place the tank on a section of 5/4" thick (minimum)
plywood. Then, place shims under the plywood as
needed to level the softener. Slide softener into
position.
Drain fitti_ __q_ _-d--apl _p
ass
/
O-ring seal goes into the outer
groove only. The clip snaps into
the inner groove (see below).
• Snap the 2 large plastic clips in place, from the
top down, as shown.
SIDE Clip
VIEW END
VlEW
Valve bod, Bypass valve
inlet or (push all the way in)
• Push the NPT adapters (lubricate o-ring seals with
silicone grease) into both ports of the valve as
shown.
• Snap the 2 large plastic clips in place, from the
side, as shown. 6
Installation Instructions
131 PLUMB "IN" AND "OUT" PIPES
TO AND FROM SOFTENER
,CAUTION: Observe all of the following
cautions as gou connect inlet and outlet
plumbing. See Typical Installation Illustration.
• BE SURE INCOMING HARD WATER SUPPLY IS
DIRECTEDTO THE SOFTENER VALVEINLET PORT.
If house water flow is from the left, use a
plumbing crossover as shown in Tgpical
Installation Illustration. If house water flows up
from the floor level, turn the bgpass valve upside
down as shown.
Turn bypass
valve upside
down to
connect to
floor level
plumbing
tOUT
IN
• With the softener in place, determine the
correct length of piping required to connect the
household plumbing to the NPT male adapter.
141 CONNECT AND RUN THE VALVE
DRAIN HOSE
Use the provided drain hose (20' length included)
to attach to the valve drain fitting. To keep water
pressure from blowing the hose off, use supplied
spring clamp to secure in place. Cut the necessarg
length and use the remainder in Step 5.
Locate the other end of the hose at a suitable
drain point (floor drain, sump, laundrg tub, etc.)
that terminates at the sewer. Check and complg
with local codes.
IMPORTANT: If more drain hose is needed, it
should be ordered from GE Parts at 800.626,2002,
part number WS07X10004, The water softener
will not work if water cannot exit this hose
during recharge.
• Tie or wire the hose in place at the drain point,
High water pressure will cause it to whip during
the back-wash and fast rinse cgcles of recharge.
Also provide an air gap of at least 1-112"
between the end of the hose and the drain
point. An air gap prevents possible siphoning of
sewer water into the softener, if the sewer should
"back-up."
• Remove softener from installation space.
• If making a soldered copper installation, do all
sweat soldering before connecting pipes to the
NPT adapters and bypass valve. Torch heat will
damage plastic parts.
• When turning threaded pipe fittings onto plastic
fittings, use care not to cross-thread.
• Use Teflon Tape on all external pipe threads.
• Support inlet and outlet plumbing in some manner
(use pipe hangers) to keep the weight off of the
valve fittings.
• Slide softener back into position.
• Make final connections to the bgpass valve and
snap clips into place.
Be sure the clips for the bypass valve and NPT
adapters snap into place. Pull on the bypass valve
and NPT adapters to make sure the parts are held
securely in place.
Installation Instructions
F_ CONNECT AND RUN THE VALVE
DRAIN HOSE ICONTJ
• Elevating the drain hose mag cause back
pressure that could reduce the brine draw during
recharge. If raising the drain line overhead is
required to get to the drain point, measure the
inlet water pressure to the softener first. For inlet
pressures between 20 and 50 psi, do not raise
higher than 8' above the floor. For inlet pressure
above 50 psi, the drain line mag be raised to a
maximum height of 14'.
Valve drain hose _ ["]
P
STANDPIPE
g __
on valve t
/ LAUNDRY TUB '
//Tie or
[_ INSTALL THE BRINE TANK
OVERFLOW FITTINGS AND HOSE
• Insert the rubber grommet into the 3/4" diameter
hole in the brine tank sidewall as shown.
• Push the end of the hose adapter elbow into the
grommet as shown.
• Attach a length of hose (use remaining hose from
Step 4) to the hose adapter elbow. Use a hose
clamp to hold it in place.
• Locate the other end of the hose at the drain
point. DO NOT ELEVATEthis hose higher than the
elbow on the brine tank.
IMPORTANT: DO NOT TEE OVERFLOW HOSE TO
VALVE DRAIN HOSE.
NOTE: This drain is for safetg onlg, If the cabinet
(brine tank) should over-fill with water, the excess is
carried to the drain.
\/
Hose
adapter
11/_" air gap
FLOOR DRAIN
CONNECTING A RIGID VALVE DRAIN TUBE
To adapt a copper drain tube to the softener, use
a hacksaw to cut the barbed end from the drain
fitting as shown. Rotate the drain fitting so the
cutting blade clears the valve housing to prevent
damage to valve. Bug a compression fitting (1/4"
female pipe thread x 1/2" O.D. tube) and needed
tubing from gour local hardware store.
1/4" NPT
threads
!
_'t_i,,,_ / Barbs 1/2" O.D. copper
Cli_:-_€'p / tube (not provided)
Cut barbs from
drain fitting
Compression fitting
1/4" NPT x 1/2" O.D.
tube (not provided)
Grommet
Overflow ---_
drain hose
,.___i Hose
clamp
Do not connect
to valve drain
hose.
To acceptable
_, drain
8
Installation Instructions
16] INSTALL GROUNDING CLAMP
-ADANGER: Failure to properlg attach
ground clump could result in electrical shock.
If plumbing is metal, to maintain electrical ground
continuity in the house cold water piping, install the
included ground clamp as shown.
* Clean pipe with emery paper in the area where
the clamp is to be installed.
* Install grounding clamps as shown, making sure
clamps fit freely around pipe.
• Make sure lock washer is in place.
* Handtighten screw, then one more full turn with
screwdriver.
NOTE: When replacing an existing softener, also
replace grounding clamps. If removing softener
completely, hard-plumb the water line with same
type of pipes as the original to assure plumbing
integrity and ground continuity over the life of
the home.
To valve inlet
171 FLUSH PIPES, EXPEL AIR FROM
SOFTENER AND TEST YOUR
INSTALLATION FOR WATER
LEAKS ICONT.)
• Place bypass valve in the "service" position
EXACTLY as follows. KEEP SOFT WATER FAUCETS
OPEN.
SLOWLY pull or slide the valve stem (out) toward
the service position, pausing several times to
allow the softener to pressurize slowly.
After about 3 minutes, open a HOT water faucet
for 1 minute, or until all air is expelled, then
close. NOTE: If water appears cloudy or has salty
taste, allow to run for several more minutes, or
until clear.
• Close all water faucets.
Check your plumbing work for leaks and fix
right away if any are found. Be sure to observe
previous caution notes.
Turn on the gas or electric supply to the water
heater. Light the pilot, if applicable.
Ground
clamp
From valve
outlet
171 FLUSH PIPES, EXPEL AIR FROM
SOFTENER AND TEST YOUR
INSTALLATION FOR WATER LEAKS
-ACAUTION: Toavoidwateror air
pressure damage to softener inner parts, be
sure to do the following steps in exact order.
• Fully open 2 cold soft water faucets nearby
the softener.
• Place bypass valve in "bypass" position by
pushing the stem inward.
I_ ADD WATER AND SALT TO THE
BRINE TANK
• Lift the salt hole cover. Add about 3 gallons of
water into the tank. Do not add into the brinewell.
Fill tank with NUGGET, PELLETor coarse SOLAR
water softener salt with a purity of 99.5% or
higher. Do not use rock, block, granulated and ice
cream-making salts, or salt with iron-removing
additives (except for Diamond Crgstal® Red•Out ®
brand salt). Maximum salt storage capacitg is
approximately 200 Ibs. Keep the salt hole cover
closed unless servicing the unit or refilling
with salt.
NOTE: If the softener is installed in a humid
basement or other damp area, it is better to fill the
tank with less salt, more frequently. Eightg to 100
Ibs. of salt will last for several months, depending on
water hardness, familg size and water softening
sgstem model.
• Fully open the house main water pipe shutoff
valve. Observe a steady flow from both faucets
opened above.
Installation Instructions
_] CONNECT TO ELECTRICAL POWER
To gain access to the transformer/power cord
assemblg, remove the salt hole cover from the
softener. Unclip the tabs on the rear of the top cover
and rotate the cover upward to remove. DO NOT
PULL OR DISCONNECT WIRING.
• The softener works on 2/4volt-60Hz electric
power. The included transformer changes
standard !20-volt AC house power to 2/4 volts.
Plug the transformer into a 120-volt outlet onlg.
Be sure the outlet is alwags live so it can not be
switched off bg mistake.
+ Replace the top coven
+ Replace the salt hole cover.
PROGRAMMING THE CONTROL
PROGRAMMING THE CONTROL
f _ button
aispla DOWN (-)
_0L1_3/ ,_,,"_sA_€____ SELECT
/ ,...J button
TOUCH or HOLD button
CONTROL SETTINGS REQUIRED upon installation
and after an extended power outage.
NOTES:
• WHEN THE TRANSFORMER IS PLUGGED INTO
THE ELECTRICALOUTLET, 12:00 PM (flashing), and
PRESENT TIME is displayed. Program the control
as instructed below.
I-I-I
If :_ - - - or .... is flashing, use the UP •
button to set the correct model code as follows:
F35 for GNSF35. If you pass by the correct code
number, use the DOWN • button. Then press the
SELECT button to accept the correct model.
• A "beep" sounds while pressing buttons for
control programming. One beep signals a change
in the control display. Repeated beeps mean the
control will not accept a change from the button
you have pressed, and you should select another
button.
• To program the control, you will use the UP •,
DOWN • and SELECT buttons.
• Use the SELECT button to select the desired
control function.
SET PRESENT TIME OF DAY
1. Press the SELECT button until
PRESENTTIME appears in the
display.
2. Press UP • or DOWN • button
to set. The UP button advances
the time; the DOWN button
moves the time in reverse.
If the present time is between noon and midnight,
be sure PM shows in the display. If the present
time is between midnight and noon, be sure AM
shows in the display.
NOTE: Each press of an UP • or DOWN • button
changes the time by one minute. Holding the button
changes the time at o rapid rate.
3. When the present time is correct, press SELECTto
accept.
I U.CO _"
.......................................................
I I ,._,,_A+
SET WATER HARDNESS NUMBER
1. Press the SELECT button until
HARDNESS appears in the
display.
2. Press UP • or DOWN • button
to set your water hardness number in the
display. DOWN decreases the hardness value.
UP increases the hardness value.
NOTE: Each press of a button changes the display
by 1, between 1 and 25. Above 25, the display
changes 5 at a time (25, 30, 35, etc.). Holding a
button in changes the numbers at a rapid rate.
10
!.30
PRESENT TIME
Installation Instructions
SET WATER HARDNESS NUMBER ICONTJ
3. When the display shows your water hardness
(in grains per gallon), press SELECT to accept.
NOTE: If there is clear water iron in gour water
supply, gou will need to increase the hardness
setting by 5 for each 1 ppm of clear water iron
in gour water supplg.
You can get the grains per gallon (gpg}
hardness of your water supplg from a water
analysis laboratory. If you are on a municipal
supply, call your local water department. Or
call Legend Technical Services, an independent
laboratory, to request a water hardness test kit
at 1.800.949.8220, option 4. If your report shows
hardness in parts per million (ppm) or milligrams
per liter (rag/I), simply divide bg 17.1 to get the
equivalent number of grains per gallon.
SET RECHARGE {STARTING} TIME
1. Press the SELECT button until
RECHARGE TIME appears inthe -l.nn "M
display........
NOTE: A flashing2:00AM (factoFy
default)shouldshow inthe display.Thisisa good
time for recharge to start (takes about 2 hours) in
most households because water is not in use. HARD
WATER is bypassed to house faucets during
recharge.
If no change is needed, go to step 3. To change the
recharge starting time, follow step 2.
2. Press UP • or DOWN • button to set the desired
recharge start time. Be sure to observe the AM or
PM as you did when setting the time of day.
NOTE: Each press of a button changes the time by
1 hour. Holding the buttons in changes the time at
a rapid rate.
3. Press the SELECT button to accept.
l-.uu
T/ME
OPTIONAL CONTROL SETTINGS
The controller display has several options and
features.
SYSTEM/ELECTRONIC DIAGNOSTICS
This display contains system
diagnostics information to assist in
troubleshooting problems with the
Water Softener. See page 16.
To access the System Diagnostics, press and hold
the SELECT button for 3 seconds.
To return to the normal display, press the SELECT
button 2 times.
SALT EFFICIENCY
When the SALT EFFICIENCY feature is ON, the
unit will operate at a salt efficiency of at least/4000
grains of hardness removed per pound of salt. This
mode of operation is the most efficient setting for
salt usage, because the system will tend to recharge
more often, with less salt usage. Turning the feature
OFF will tend to lengthen the time between recharge
cycles, which will provide the most efficient usage
of water, but may use more salt. The degree of
difference between these two cycles is highly
dependent on the water usage and hardness
at a particular installation.
NOTE: California Regulations require this feature to
be ON for installations in California.
To access the Salt Efficiency,
press and hold the SELECT
button for 3 seconds. The System
Diagnostics display will appear.
Press the SELECT button again
and the Salt Efficiency display will
appear.
To change the setting, press the UP
• or DOWN • buttons to toggle the feature ON or
OFF. Press the SELECT button to accept.
LIULr --
OR P
n _'
nrF
urr
ERROR SIGNALS
If there is an error code detected, [- 7
that the softener requires service.
the display will flash Err to signal / I- I- I- L[I I J
See page 16 for information to
assist in troubleshooting error codes. Once the
problem is corrected, disconnect the transformer
from the wall outlet momentarily, and plug it back
in. The normal display will appean The motor may
run for several minutes, as the unit resets. If the
problem is not corrected, the error code will
reappear in 8 minutes.
11
Installation Instructions
SANITIZING PROCEDURES
To complete the installation, do the following
sanitizing procedures.
Care is taken at the factorg to keep gour water
softener clean and sanitarg. Materials used to make
the softener will not infect or contaminate gour water
supplg and will not cause bacteria to form or grow.
However, during shipping, storage, installation and
operation, bacteria could get into the softener. For
this reason, sanitizing as follows is suggested when
installing.
NOTE: Sanitizing is recommended bg the
Water Quality Association for disinfecting.
1. Be sure to complete all installation steps, including
programming the control.
2. Pour about 3/4 oz. (1V2tablespoons) of common
5.25% unscented household bleach (Clorox, Linco,
Bo Peep, White Sail, Eagle, etc.) into the brinewell.
Refer to illustration on page 5.
3. IMPORTANT: Press and hold for 3 seconds
the faceplute TOUCH/HOLD button to start an
immediate recharge. The bleach will be drawn
through the water softener, and out the drain.
This process takes upproximatelg 2 hours.
4. If, after sanitization, water from the house
faucet tastes sultg or has u slight color, this is a
preservative from the resin tank. Turn on the cold
soft water faucets and drain for a few minutes or
until clear.
NOTE: When the sanitizing recharge is over, all
remaining bleach is flushed from the conditioner
and gour house COLD water supplg is fullg soft
immediatelg. However, gour water heater is filled
with hard water and as hot water is used, it will refill
with soft water. When all the hard water is replaced
in the water heater, hot onlg and mixed hot and cold
water will be fullg soft. If gou want totallg soft water
immediatelg, after the above recharge, drain the
water heater until the water runs cold.
WARN ING: ,fgoudodrainthewater
heater, use extreme care as the hot water could
cause burns. Turn the water heater off prior to
draining.
SPECIFICATIONS/DIMENSIONS
GNSF35Z
Rated capacitg*
Rated efficiencg**
Amount of high capacitg resin (Ibs/cu. ft)
Resin tank nominal size (in., dia. x height)
Service flow rate (gpm)
Water supplg maximum hardness (gpg)
Water supply maximum clear water iron (ppm)***
Water pressure limits (min.-max. psi)****
Pressure drop at rated service flow (psig)
Water temperature limits (min.-max.°F)
Water supply minimum flow rate (gpm)
Haximum flow rate to drain (gpm)
This sgstem conforms to NSE/ANS144 for the specific capacitg claims as verified and substantiated bg test data
* Testing was performed using pellet grade sodium chloride as the regenerant salt
** Efficiencg rating is valid only at the lowest stated salt dosage This softener was efficiency rated according to
NSF/ANSI/4/4
*** Extent of iron removal mag varg with conditions The capacity to reduce clear water iron is substantiated by
WQA test data. Use of Diamond CrgstaP Red,Out ®or Super Iron Out®will improve iron removal Refer to
Cleaning Iron ©ut of the Water Softening System section
**** Canada working pressure limits: 14-70 kg/cm _
(see rating label on water softener)
(see rating label on water softener)
48.9/.94
9 x40
(see rating label on water softener)
IO0
9
20-125
14
40-120
3
2.2
48-3/4"
INLET-OUTLET
41-1/4"
_-11-1/2'4,,-
_- -- 3-3/8"
IT
40-I/2"
12
About the water softener system, ge.com
Service
When the water softening system is providing
soft water, it is called "Service." During service,
hard water flows from the house main water pipe
into the water softening system. Inside the water
softening system resin tank is a bed made up of
thousands of tiny, plastic resin beads. As hard
water passes through the bed, each bead
attracts and holds the hard minerals. This is
called ion-exchanging. It is much like a magnet
attracting and holding metals. Water without
hard minerals (soft water) flows from the water
softening system and to the house pipes.
After a period of time, the resin beads become
coated with hard minerals and theg have to be
cleaned. This cleaning is called recharge.
Recharge is started at 2:00 AH (factory setting)
by the water softening system control, and
consists of five stages or cgcles. These are FILL,
BRINING, BRINE RINSE, BACKWASH and FAST
RINSE.
Automatic Hard Water Bgpass During Recharge
For emergencg needs, hard water is available
to the home during the recharge cgcles.
Fill
Salt dissolved in water is called brine. Brine is
needed to clean the hard minerals from resin
beads. To make the brine, water flows into the
salt storage area during the fill stage.
However, gou should avoid using HOT water
because the water heater will fill with the hard
water.
Backwash
During backwash, water travels up through
the resin tank at a fast flow rate, flushing
accumulated iron, dirt and sediments
from the resin bed and to the drain.
Brining
During brining, brine travels from the salt storage
area into the resin tank. Brine isthe cleaning
agent needed to remove hard minerals from the
resin beads. The hard minerals and brine are
discharged to the drain.
The nozzle and venturi create a suction to move
the brine, maintaining a very slow rate to get the
best resin cleaning with the least salt.
Brine Rinse
After a pre-measured amount of brine is used,
the brine valve closes. Water continues to flow in
the same path as during brining, except for the
discontinued brine flow. Hard minerals and brine
flush from the resin tank to the drain.
Fast Rinse
Backwash isfollowed by a fast flow of water
dawn through the resin tank. The fast flow
flushes brine from the bottom of the tank,
and packs the resin bed.
After fast rinse, the water softening system
returns to soft water service.
15
About the water softener system.
Breaking a Salt Bridge
Sometimes, a hard crust or salt bridge forms in
the salt storage area. It is usuallu caused bu high
humiditu or the wrong kind of salt. When the salt
bridges, an empt Uspace forms between the
water and salt. Then salt will not dissolve in the
water to make brine.
If the brine tank is full of salt, it is hard to tell
if Uou have a salt bridge. Salt is loose on top, but
the bridge is under it. The following is the best
wau to check for a salt bridge.
Salt should be loose all the wau to the bottom of
the tank. Take a broom handle or liketool, and
carefullu push it down into the salt, working it up
and down. If the tool strikes a hard object (be
sure it's not the bottom or sides of the tank), it's
most likelu a salt bridge. Carefullu break the
bridge with the tool. Do not pound on the walls
of the tank.
If the wrong kind of salt made the bridge, take it
out. Then fill the tank with nugget or pellet salt
only. In humid areas, it is best to fill with lesssalt,
more often to prevent a salt bridge from forming.
Push tool into salt
bridge to break
/
Pencil
mark
Broom -_
handle
bridge
Water level
14
Cleaning the Nozzle and Venturi Assembly
A clean nozzle and venturi is needed for the
water softening system to work properly. This
small unit makes the suction to move brine from
the salt storage area to the resin tank during
recharge. If it becomes plugged with sand, dirt,
etc., the water softening system will not work
and you will get hard water.
Toget to the nozzle and venturi, remove the
water softening system top cover Be sure the
water softening system is in service cycle (no
water pressure at nozzle and venturi). Then, while
holding the nozzle and venturi housing with one
hand, remove the cap. Lift out the screen support
and screen, then the nozzle and venturi. Wash
and rinse the parts in warm water until clean. If
needed, use a small brush to remove iron or dirt.
Also check and clean the gasket.
NOTE:Some models have a small flow plug
located in the nozzle and venturi, and/or a small
cone shaped screen inthe housing. Be sure to
check and clean these parts, if your model is
so equipped.
Carefully replace all parts in the correct
order. Lightly lubricate the o-ring seal with clean
silicone grease or petroleum jelly and place in
position. Install and tighten the cap, by hand
only. Do not overtighten the cap.
Cap
O-ring seal "_*0
Screen -_-_ @
support
Screen
*Flow plug _
Nozzle &
Venturi
Gasket -_{ _j_/i_-
*Flow -_'_ _,
plug
Venturi
housing
Nozzle o
IMPORTANT: Be sure small holes in the gasket ore
centered directly over the small holes in the nozzle and
venturi housing.
*Install with numbered side up, concave side down.
i
_.._ Screen
Normal Operation, Control Displays
During normal operation, the present time of
day and AM or PH show in the control display
area. When the demand computer determines
a recharge is needed, a regeneration (recharge)
begins at the next recharge start time. During a
recharge, RECHARGE NOWflashes until the
recharge is over.
Feature: Optional Recharge Controls
Sometimes, a manually started recharge may
be desired or needed. Two examples:
::Ji::You have used more water than usual (house
guests, extra washing, etc.) and you may run
out of soft water before the next recharge.
!i:::The system ran out of salt.
Use one of the following features to start a
recharge immediately, or at the next preset
recharge start time.
ge.com
RECHARGE TONIGHT
Touch (do not hold) the TOUCH OR HOLD button.
RECHARGE TONIGHT flashes in the control
display area. A recharge will occur at the next
preset recharge start time. If you decide to
cancel this recharge, touch the same button
once more.
RECHARGE NOW
Press and hold the TOUCHORHOLD button until
RECHARGENOW starts to flash in the control
displag area. The water softening system begins
an immediate recharge and, when over in about
two hours, you will have a new supply of soft
wateE Once started, you cannot cancel this
recharge.
Feature: Memory
If electrical power to the water softening system
is interrupted, the control display is blank, and
the blue indicator light is off, but the control
keeps correct time for about 6 hours. When
power is restored, you have to reset the present
time only if the display and blue indicator light
are flashing. All other settings are maintained
and never require resetting unless a change is
desire&
If the time isflashing after a long power outage,
the water softening system continues to work as
it should to provide you with soft water. However,
recharge may occur at the wrong time of day
until you reset the control to the correct time
of day.
Feature/Service: Automatic Electronic Diagnostics
The control computer has a self-diagnostic
function for the electrical system (except input
power and water meter). The computer monitors
the electronic components and circuits for
correct operation. If a malfunction occurs,
an error code appears in the control displag.
The chart on Error Codes shows the error
codes that could appear and possible reasons
for each code. See Manually Initioted Electronics
Diagnostics to further isolate the defect.
15
About the water softener system.
Service: Electronic Demand Time Features and Service
ERRORCODE
DISPLAYED ERR03 ERR04 ERR05
POSSIBLEDEFECT • Control
Toremove an error code: 1. Unplugtransformer.
ERR01
• Motor
inoperative
• Wiring
harness or
connection
to switch
• Position
switch
• Control
Z Correctdefect.
& Plug transformer in.
4. Wait for ot leost 6minutes. Theerror codewill return if the reasonfor
theerror code was not corrected.
ERR02
•Position
switch
•Control
•Motor
inoperative
or wiring
harness
•Control
•Position
switch or
wiring
harness
• Control
Service: Timer/Softener, Service Checkout Procedure
If gou are not getting soft water, and an error
code is not displaced, usethe procedures below
to find the problem. First make the following
visual checks.
VISUAL CHECKS:
1.Is there electrical power to the outlet the water
softening sgstem transformer is plugged into?
CONTROL SHOWS
WRONG TIME AND
DAY,AND/OR IS
FLASHING.
Electricalpower was I Investigate reason for
off. Resetthe correct _ Ipower oss.
time of dag.
Checkelectrical
power to control
CONTROL
DISPLAY
BLANK.
transformer,
.._ (outlet,
power cable,all
connections).
"-_"C POWEROK--_- I CONTROL
Z Isthere sufficient salt in the storage tank?
3. Isthe softener bypass valve directing water
for soft water service?
4. Is the valve drain hose open to the drain,
not more than 8' above the softener, and
unobstructed? If hose is above 8', see
page 8, step 4.
tf bloudo not find a problem with the visual
checks, continue below.
INO POWERI.__. REPAIRAS
NEEDED
DEFECTIVE
diagnostics
Domanual
to verifg
function.
i proper
16
CONTROL DISPLAY
SHOWS CORRECTTIME
AND DAYAND IS
STEADY.
Domanual
diagnostics.
Service: Manuallg Initiated Electronics Diagnostics
ge.com
1.To enter diagnostics, press and hold the
SELECTbutton until (000- -) showsin
the displag.
Turbine Sv_tches 1
A The first 3 digitsindicate water meter
operation asfollows:
::J_::000 (steady)= soft water not in
Water Switch (B)
Meter
(A)
use_.noflow through the meteE
--OPEN A NEARBY SOFT WATER FAUCET--
::Ji::000 to 199 (continual)=repeats display for each
gallon of water passing through the meteE
Position
switch
Valve _ support and
outlet shaft
.Sensor
housing
If you don't get a reading in the display,with faucet
open, pullthe sensorfrom the valve outlet port. Pass
a small magnet back and forth in front of the sensor.
Youshould get a reading inthe display.If you get a
reading,shut off water supply, unhook the inand out
plumbing and checkthe turbine for binding.
The letter (P)anddashles)indicate POSITIONswitch
operation. Theletter appearing means the switch is
closed;the dash means the switch isopen.Usethe
TOUCHORHOLD(RECHARGETONIGHT-RECHARGENOW)
button to manually advance the valve into each cycle
and check correct switch operation.
While in this diagnostic screen,the following information is
available and may be beneficialfor various reasons.This
information is retained by the computer from the first time
electrical power is appliedto the control.
?_Pressand hold the UPbutton to display the number
of days this control has hod electrical power applied.
?_Pressand hold the DOWN button to display the number
of regenerations initiated by this control since the SR
code number was entered.
2. Pressthe SELECTbutton and hold in
three secondsuntil aService Ratingcode C _J""tl I
appears in the display. J I \l t
For correct water softening sgstem
operation, the model code must be F35 for model
GNSF35Z.
I I
Toreset the code, pressthe UPorDOWN button until the
correct number shows.
3. Pressthe SELECTbutton to return to the present time display.If
the code was changed, make ALL the timer settings.
NOTE:Ifthe control is left in a diagnostic display or a
flashing display when setting times or hardness,presenttime
automatically returns if a button isnot pressedwithin four
minutes.
CORRECTSWITCH
DISPLAYS
-p
VALVECYCLESTATUS
Valvein service,fill,brining,backwash
or fast rinseposition.
Valverotating from one position to
another
17
About the water softener system.
Service: lanuallg Advance Regeneration Check
This check verifies proper operation of the valve
motor, brine tank fill, brine draw, regeneration
flow rotes and other controller functions. First,
make the initial checks and the Nlonuolly Initioted
Electronics Diognostics.
NOTE;The control displag must show a steadg
time (not flashing).
1. Pressthe TOUCHOR HOLD button and hold in
for three seconds. RECHARGENOW begins to
flush us the water softening sgstem enters the 4.
fill cgcle of regeneration. Remove the brinewell
cover and, using aflashlight, observe fill water
entering the brine tank. If water does not enter
the tank, look for on obstructed nozzle,venturi,
fill flow plug or brine tubing. See Coreond
cleoning of the woter softening system section.
2. After observing fill, press the TOUCHORHOLD
button to move the water softening sustem
into brining. A slow flow of wuter to the drain
will begin. Verifg brine draw from the brine
tank bu shining u flashlight into the brinewell
and observing u noticeuble drop in the liquid
level over an extended period of time.
NOTE:Be sure o salt bridge is not preventing
water from contacting salt. SeeCore ond
cleoning of the woter softening sgstem section.
NOTE:If water sgstem pressure is low, an
elevated drain hose mag cause back pressure,
stopping brine draw.
3. Again, press the TOUCHOR HOLD button
to move the water softening system into
backwash. Look for a fast flow of water from
the drain hose. A slow flow indicates a plugged
top distributor, backwash flow plug or drain
hose.
Press the TOUCH ORHOLD button to move the
water softening sgstem into fast rinse. Again
look for a fast drain flow. Allow the water
softening sgstem to rinse for a few minutes
to flush out ang brine that mag remain in
the resin tank from the brining cgcle test.
5.
To return the water softening sgstem to
service, press the TOUCHORHOLD button.
If the woter softening sgstem does not drow
brine, check:
::Ji::nozzle and/or venturi dirtg or defective.
::Ji::nozzle and venturi not seated properlg
on gasket.
?_:restricted drain (check drain fitting and
hose).
!'!:_defective nozzle and venturi seal.
?_:other inner valve defect (rotor seal, rotor and
disc, wave washer, etc.).
18
Care and cleaning of the water softening system, geeom
Checking the Salt Storage Level and Refilling
Brine (salt dissolved in water)is needed for each
and every recharge. The water for making brine
is metered into the salt storage area by the
water softening system valve and control.
However, gou must keep the tank supplied
with salt.
When to refill with salt: Check the salt level a
few weeks after you install the water softening
system and every week after that. Refill when
the brine tank isfrom !/3 to 1/2 full. In humid
areas it is best to fill with less salt more often.
Never allow the water softening system to use all
the salt before you refill it. Without salt, you will
soon have hard water.
Cleaning Iron Out of the Water Softening Sgstem
Use clean water softening salts only, at least
99.5% pure. NUGGET,PELLETor coarse SOLAR
salts are recommended. Do not use rock, block,
granulated or ice cream making salts. They
contain dirt and sediments, or mush and cake,
and will create maintenance problems.
CAUTION: Wotersoftening salt
with iron removing additives: Some salts
may have an additive to help the water
softening system handle iron in the water
supply. Although this additive may help to
keep the water softening system resin clean,
it may also release corrosive fumes that
weaken and shorten the life of some water
softening system parts. GErecommends
using only Diamond Crystal®Red,Out®
brand salt.
Your water softening system takes hardness
minerals (calcium and magnesium) out of
the water. Also,it can control some (seethe
Specification Guidelines section) "clear water"
iron. With clear water iron, water from a faucet
is clear when first put into a glass. After 15 to 30
minutes, the water begins to cloud or turn rust
colored. A water softening system will not
remove any iron that makes the water cloudy
or rusty as it comes from the faucet (called red
water iron).To take red water iron out of water,
or over the maximum of clear water iron,
an iron filter or other equipment is needed.
GErecommends using only Diamond Crystal®
Red.Out ®brand salts with Iron Fighter®additive
to help keep the resin bed clean of clear iron. If
your water supply has clear water iron, periodic
resin bed cleaning is needed. GErecommends
using Super Iron Out®brand resin bed cleaner
to thoroughly clean your resin bed if your iron
content is high. Clean the bed at least every six
months, or more often if iron appears in the soft
water between cleanings.
IMPORTANT:It isimportant to mix the resin bed
cleaner with water (following the manufacturer's
instructions), pour it into the brinewell tube
(seepage 5) and recharge the softener
immediately. Do not pour the resin bed cleaner
in with the salt, as it will not be as effective in
cleaning the resin, and can cause damage to
the softener if it is left in the brine tank for an
extended period due to the corrosive gases
that are formed.
19
Before you call for service...
Save time and moneg! Review the chart on the following
pages first and blou mag not need to call for service.
Troubleshooting Tips
NO SOFTWATER- Most Common Problems:
Check the following before coiling for service:
• Not enough saltishould be at least 1/3 full.
• Bypass valve in "Bypass" positioniknob should be in the "OUT" (service)position.
• Hardness setting too low. Check hardness setting and adjust. Verify hardness of supply
water--from local water company, water test or call the GEAnswer Center.
• Salt Bridgeisalt solidifies above water level so that brine water is not in contact with
salt. See the Breaking a Salt Bridge section.
Problem Possible Causes What To Do
No soft water Faucet or fixture where sample was •
taken not plumbed to soft water.
NOTE:Be sure sample is from a faucet
that does not mix soft and hard waten
For example, o single lever kitchen faucet,
if the cold side is plumbed to hard woten
Nosalt inthe brine tank or
salt bridged
Transformer unplugged at wall outlet or
power cableto softener not connected.
Fuseblown or circuit breaker popped
on circuit to electrical outlet.
Electrical outlet on a circuit that can
continuously be switched off
Manual bypass valve in bypass position • Be surethe bypass valve stem is positionedproperly,with the
Valve drain hose pinched, plugged,
elevated too high or otherwise
restricted
Toconservesalt,the installermay haveisolatedsomefixtures
(outsidefaucets, toilets,etc.)from softwater.Fromthe outlet
of the water softening system, trace the water flow path,
in house plumbing. If soft water is not directed to a faucet
or fixture where wanted,consult a plumber
• Refill with salt. See the Step-bg-gtep Installation Instructions.
Use the TOUCH OR HOLD button to start o regeneration.
See the About the water softener sgstem section.
Checkfor a lossof electrical power to the water softening
system, dueto any of these conditions and correct as needed.
With the power supply restored,observethe faceplate time
display and read Programming the Controlsection.
NOTE:Theelectricaloutlet forthe softenershouldbe
liveso it cannot be accidentally switchedoff
knob in the OUTposition.Observeinstructions on the decal
at the end of the stem.
• Any restriction inthis drain hosemay preventproper
operationof the nozzleand venturi and reduce or prevent
brine draw during recharge.
20
Nozzleand venturi dirty, incorrectly
assembled or damaged
Referto Cleaningthe Nozzleand VenturiAssemblginstructions.
With water pressureto the water softening system off,take the
nozzleassembly apart. Inspect, clean and replace as needed.
Any foreign particle(s),scratches, nicks,etc.,inthe passages can
preventoperation.Besureholesinthe gasketare centeredover
holesinthe housing.
Problem Possible Causes What To Do
Water hard sometimes Using hot water while the water , Avoid usinghot water during water softening sgstem
softening sgstem is regenerating recharge because the water heater will refillwith hard wateE
SeeAutomatic Hard Water BypassDuringRechargesection,
page !3.
Control HARDNESSnumber setting o Pressthe MODEbutton until arrow points to HARDNESS.
too low Be surethe number shown is the same asthe actual grains per
gallon hardness of your water supplg Seethe Programming
the Control section ifa change in the setting is needed.
Grains of hardness in gout water o Water hardnesscan change over time, especiallg in wellwateE
supplg have increased To check, havethe water tested bg a water analgsis laboratorg
or call gour local water department. Adjust the HARDNESS
number setting as needed.
Water feels slippery Absence of hardness minerals , This is normal.Hardnessinwater gives it the abrasive feel
after installation of gou mag have been accustomed to.Theslipperg feelis the
water softening system clean feelof soft wateE
Water softening system Water softening sgstem isa , Does not use much salt to regenerate-verg efficient.
not using any salt "demand" unit
Possible salt bridge , Seethe About the Water SoftenerSgstem section,page 14.
ge.eom
Possible plugged nozzle and venturi _ Seethe About the Water SoftenerSystem section,page 14.
Water is blue color Acidic water in copper plumbing o Havethe water tested at once.
after water softening
system was installed
Water softening system Meter turbine stuck , Seethe Service:Manually Initiated ElectronicsDiagnostics
not regenerating section for troubleshooting procedures, page 17.
, Callfor service.
Sensorwire not plugged into , Seethe Service:Manually Initiated ElectronicsDiagnostics
the control section for troubleshooting procedures, page 17.
, Callfor service.
No power to unit , Check the circuit breakeror fuses.
Mechanical defect , Callfor service.
Cloudiness on glassware Combination of soft water and , This iscalled etching and is permanent. To preventthis
(automatic dishwashers) too much detergent from happening, uselessdetergent if gou havesoftwateE
Wash glassware inthe shortest cgcle that will get them clean.
Excessive/high level Valve drain hose pinched, , Ang restriction in this drain hosemag prevent proper
of water in brine tank plugged, elevated too high operation of the nozzleand venturi and reduceor prevent
or otherwise restricted brine draw during recharge.
Nozzleand ventud dirtg, incorrectlg
assembled or damaged
See the Cleaning the Nozzle and Venturi Assembly section,
page !4. With water pressure to the water softening sgstem
off, take the nozzle assemblg apart. Inspect, clean and
replace as needed. Ang foreign particle(s), scratches, nicks,
etc., in the passages can prevent operation. Be sure holes
in the gasket are centered over holes in the housing.
21
Before you call for service...
Troubleshooting Tips
Problem Possible Causes What To Do
Salty tasting or Unit not sanitized * Complete the Sanitization Proceduresonpage 12.
brown/yellow colored • At completion of recharge cucle (approx.2 hrs),runwater
water after installation from faucets to purge the salty water.
Lowwater pressure Checkpressure.
• Drainheight 8' or less,pressureshouldbe minimum of 20 psi.
• Drainheight above8',pressureshouldbe minimum of 50 psi.
Restricted drain hose • Cleanand reconnect hose.
• Checkfor kinksin drain line.
Brown/yellow Unit was idle for a period of time • Complete the Sonitizotion Procedureson page 12.
colored water
Resinbeads showing Cracked distributor • Callfor service,
up in drinking water
and sink
Soundsgou might hear Running water from the unit • Thisis normal.
into a drain during recharge
Water has air bubbles Air in sgstem after installation • Will go away after it runs for a while.
and is cloudy
Error Code on control Wiring mag have worked loose • Seepage 16for details.
in the control
• Unplug transformer,
• Remove control cover,releaseclips onside.
• Checkfor loose/incorrect wiring connections to electronic
board or switch. Reconnect asrequired.
• Reassemblecontrol cover.
• Plugin Transformer,
• Wait six minutes for Error Codeto reappear,
• If Error Codereappears,call for service.
22
Parts list. gocorn
12 / _ 16
5
/
56_ 55
8 ,,/_o
i
*'"23
26-......_
25-__ ---
29
36-,.
1 31
35_! .I
33/' _32
23
Parts list.
_/25
_, 134 133 132
124--
145
/
-- 130
146 147
116_._ ./
117
24
118
150
119
120
121
Parts catalog, go. o
GENERAL ELECTRIC PARTS CATALOG
G
N
S
F
3
5
Z
REF. NO. PART NO. PART DESCRIPTION
0003 WS35X10001 O-RING SEAL KIT
0004 WS34X10005 DECAL
0005 WS07X10004 HOSE DRAIN, 20 FT.
0007 WS14X10002 DISTRIBUTOR TOP
0008 WS14X10001 DISTRIBUTOR BOTTOM
0009 WS01X10002 RESIN - 1 CU. FT.
0010 WS32X10011 TANK RESIN
0011 WS31X10001 COVER BOTTOM
0012 WS31X10002 COVER CONTROL
0013 WS21X10012 CONTROL
0016 WS26X10013 TRANSFORMER WITH CORD
0017 WS31X10010 COVER SALTHOLE
0018 WS33X10001 SEAL VAPOR BARRIER
0019 WS33X10002 RIM
0020 WS31X10003 COVER BRINEWELL
0021 WS02X10009 WING NUT, 1/4"- 20
0022 WS32X10002 TANK BRINEWELL, ROUND
0023 WS02X10011 SCREW, 1/4" - 20 NYLON
0024 WS32X10003 TANK BRINE, ROUND
0025 WS18X10003 CLAMP HOSE
0026 WS22X10016 ADAPTER HOSE
0027 WS22X10017 GROMMET
0028 WS3SX10035 GROUND CLAMP KIT
0029 WS15X10005 BRINE VALVE ASM.
0030 WS35X10003 FLOAT,STEM & GUIDE ASM.
0031 WS03X10006 CLIP
0032 WS15X10006 VALVEBODY, BRINE
0033 WS03X10007 CLIP
0034 WS03X10008 SCREEN
0035 WS07X10002 TUBING ASM.
0036 WS07X10003 TUBE BRINE
0055 WS28X10003 RETAINER CLAMP
0056 WS28X10004 CLAMP
0999 49-50181 PM MANUAL USE & CARE/
INSTALLATION
WS35XlO051 INSTALLATION KIT
{04}
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NOTE: Codes in the State of Massachusetts require installation bg a licensed
plumber and do not permit the use of the saddle valve. For installation, use
plumbing code 2/48-CMR of the Commonwealth of Massachusetts.
25
Parts catalog.
GENERAL ELECTRIC PARTS CATALOG
REF. NO. PART NO. PART DESCRIPTION (04)
0101 WSO2XIO012 SCREW, #4 - 24 X i-1/8" i
0102 WSO2XIO013 SPACER i
0103 WS21X10003 SWITCH i
0104 WS03X10009 PIN EXPANSION 1
0105 WS02X10014 SCREW,#10 - 14 X 2" 5
0106 WS31X10006 COVER VALVE 1
0107 WS03X10010 WASHER WAVE 1
0108 WS26X10002 ROTOR& DISC 1
0109 WS19X10004 CAP 1
0110 WS03X10011 SEAL O-RING 1.1" X 1.4" 1
0111 WS19X10005 SUPPORT SCREEN 1
0112 WS03X10013 SCREEN 1
0113 WS22X10020 FLOW PLUG, .1 GPM 1
0114 WS08X10005 GASKET, NOZZLE/VENT 1
0115 WS03X10015 CONE SCREEN 1
0116 WS22X10021 PLUG, FILL FLOW, .3 GPM 1
0117 WS03X10017 NUT FERRULE 1
0118 WS15X10009 NOZZLE/VENTU RI ASH 1
0119 WS03X10018 RETAINER 1
0120 WS03X10019 SEAL O-RING 1/4" X 3/8" 2
0121 WS15X10010 BODY VALVE 1
0122 WS03X10020 SPRING 1
0123 WS22X10022 PLUG, DRAIN SALT 1
0130 WS3SX10005 SEAL KIT 1
0132 WS22X10023 ADAPTER DRAIN HOSE 1
0133 WS03X10021 O-RING 5/8" X 13/16" 1
0134 WS03X10022 PLUG FLOW, RINSE CONTROL 1
0135 WS03X10023 CLIP 1
0136 WS26X10003 CAM & GEAR 1
0137 WS26X10004 BEARING 1
0138 WS26X10005 PLATE MOTOR 1
0139 WS02X10015 SCREW,#6 - 20 X 3/8" 2
0140 WS26X10006 MOTOR ASH. 1
0141 WS02X10016 SCREW,#6 - 20 X 7/8" 2
0143 WS60X10013 ADAPTER-NPT THREADED-STD VALVE 2
0145 WS60X10004 CLIP 4
0146 WS28X10017 HARNESS WITH SENSOR ASH 1
0147 WS19X10006 TURBINE & SUPPORT ASM. 1
0150 WS03X10024 SEAL, O-RING 1
0151 WS15X10053 VALVEBYPASS ASM. 1
0152 WS03X10025 SEAL, O-RING 4
G
N
S
F
3
5
Z
26
NOTE: Codes in the State of Massachusetts require installation bg a licensed
plumber and do not permit the use of the saddle valve. For installation, use
plumbing code 2/48-CMR of the Commonwealth of Massachusetts.
GEWater Softening System Warranty.
All warranty service provided by our 5martWater" Authorized Servicer
Network. To schedule service, call 800.952.5039 M.&) or 866.777.7627
(Canada). Please have serial number and model number available when
calling for service.
Staple your receipt here.
Proof of the original purchase
dote is needed to obtain service
under the warrants.
For The Period Oh We Will Replace:
OneYear Any part of the Water Softening Sustemwhich fails dueto a defect in materials or workmanship.
From thedate of the Duringthis limited one-year warranty, GEwill also provide,free of charge, all labor and related
original purchase service to replacethe defective par[.
ThreeYears Theelectronic monitor, ifit failsdue to a defect in materials or workmanship. During this
From thedate of the three-gear limited warranty, Sou will beresponsiblefor any labor or related servicecosts.
original purchase
TenYears A replacement brine tank or cabinet, if eitherfails due to a defect in materials or workmanship.
From thedate of the Duringthis ten-gear limited warranty, Uouwill be responsiblefor any labor or related servicecosts.
original purchase
What Is Not Covered:
[] Service trips to gout home to teach Sou how to use
the product.
[] Improper installation, delivers or maintenance.
[] Failure of the product if it is abused, misused, altered, used
commercially or used for other than the intended purpose.
[] Use of this product where water is microbiologically unsafe
or of unknown quality, without adequate disinfection before
or after the system. Systems certified for cyst reduction may
be used on disinfected water that may contain filterable
cysts.
[] Replacement of house fuses or resetting of circuit breakers.
[] Damage to the product caused bg accident, fire, floods or
acts of God.
[] Incidental or consequentialdamage causedbg possible
defects with this appliance, its installation or repair.
[] Product not accessible to provide required service.
Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for
I EXCLUSION OF IMPLIED WARRANTIES--Vour sole and exclusive remedy is product repair as provided in this I
a particular purpose, are limited to one year or the shortest period allowed b_l law.
This warranty is extended to the original purchaser and an;] succeeding owner for products purchased for home use within
the USA. If the product is located in on area where service bbla GEAuthorized Servicer is not available, Sou may be
responsible for a trip charge or blOUma_j be required to bring the product to an Authorized GEService location for service.
InAlaska, the warranty excludes the cost of shipping or service ca!ls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warrants gives you
specific legal rights, and you may also have other rights which vary from state to state. To know what your legal
rights are, consult your local or state consumer affairs office or your state's AttorneLj General.
Warrantor: General Electric Company. Louisville, KV40225
I
I
27
Consumer Support.
GEAppliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner's Manuals
or order parts online.
ge.com
Schedule Service ge.com
Expert GErepair service is only one step away from your doon Schedule your service at your convenience by
calling 800.GE.CARES(800.452.2757) during normal business hours.
RealLife Design Studio ge.com
GEsupports the Universal Design concept-products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE's Universal Design applications, including kitchen design ideas
for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC
(800.833.4322).
Extended Warranties
ge.com
Purchasea GEextended warranty and learn about special discounts that are available while your warranty
isstill in effect. Youcanpurchaseit on-line anytime, or call800.626.2224during normal businesshours.
GEConsumer Home Serviceswill still be there after your warranty expires.
Parts and Accessories ge.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or
by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE,contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GEAppliances, Appliance Park
Louisville, KY40225
ge.com
ge.com
28
Register your new appliance on-line--at your convenience! Timely product registration will allow for
Register YourAppliance
' enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material, or detach and
use the form in this Owner's Manual.
Printed in the United States
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