GE GHWS8355H1MC, GHWS8355H0MC, GHWS8350H0WS Owner’s Manual

GEAppliances.com
Safety Instructions .......... 2,s
Operating Instructions
Appliance Communication ....... 10
Care and Cleaning
of the Washer .................... 11
Features ........................... 7
Loading and Using
Operating instructions .......... 4-6
Troubleshooting Tips ..... 12-14
Consumer Support
Consumer Support ................ 16
Parts and Accessories ........... 3, 16
Warranty .......................... 15
Printed in the United States
OVF
ENERGYSTAR
As an ENERGY STAR ® partner,
GE has determined that this product meets the ENERGYSTAR®
guidelines for energy efficiency.
Write the model and serial
numbers here: Model # Serial #
You can find /"----_/ them under
the lid of the washer.
49-90503 08-13 GE
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
m
Thisisthe safety alert symbol. Thissymbol alerts to potential hazards that can kill or hurt and others. Allsafety messageswill follow the safety alert symbol and the word "DANGER","WARNING",or "CAUTION".Thesewords are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious inJury. Indicates a hazardous situation which, if not avoided, could result in death or serious inJury.
you you you
_ Indicates hazardous situation which, if not avoided, could result in minor moderate
a or
inJury.
IMPORTANT SAFETYINSTRUCTIONS
To reduce the risk of death, fire, explosion,electric shock,or injury to persons when usingyour appliance, follow basic precautions, including the following:
[] Readall instructionsbefore usingthe appliance. [] DONOTwash or dry articles that have been previously cleaned in,washed in,soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
[] DONOTadd gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
[] Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGENGAS ISEXPLOSIVE.If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOTsmoke or use an open flame during this time.
[] DONOTallow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.
[] DONOTreach into the appliance if the tub or agitator is moving to prevent accidental entanglement. [] DONOTinstall or store this appliance where it will be exposed to the weather.
[] DONOTtamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.
[] Keepthe area around your appliance clean and dry to reduce the possibility of slipping. [] DO NOToperate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
[] Unplug the appliance or turn off the circuit breaker before servicing. Pressingthe Power button DOESNOTdisconnect power. [] See "Electrical Requirements" located in the Installation Instructions for grounding instructions.
SAVETHESE INSTRUCTIONS
2
GEAppliances.com
PROPERINSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions, you can receive one by visiting GEAppliences.com or by calling
800.GE.CARES(800.432.2737).
[] Ensurethat the hot water hose is connected to the "H"
(internalred screened)valveand the cold water hose is connected to the "C"(internal blue screened)valve.
[]
Installor store where it will not be exposed to
temperatures below freezing or exposedto the weather, which could cause permanent damage and invalidate the warranty.
[]
Properlyground washer to conform with all governing codes and ordinances. Follow details
in Installation Instructions.
_ - Electrical Shock Hazard
Plug into a grounded 3 prong outlet. DO NOT remove ground prong.
DO NOT use an adapter. DO NOT use an extension cord.
Failure to do so can result in death, fire or electrical
shock.
[]
Optional drain hose extension recommended for discharging heights from 60" - 96"
[] This washer does not include water supply hoses.
GEstrongly recommends the useof factory specified parts.A list of factory hoses availablefor purchase are
listed.These hosesare manufactured and tested to meet
GEspecifications. GEstrongly recommends the useof new water supply
hoses.Hosesdegrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water
damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002during normal business
hours.
Part Number
PM!4X!O002
Or
PM!4X!O005 WH49X30!
Accessory
4 ft RubberWater Supply Hoses
4 ft BraidedWater Supply Hoses
Drain Hose Extension
FUNCTIONALITYCHECK
4
[] If the lid isopened between cycles(i.e.not pausing and
restarting the current cycle, changing cycles after it started, etc.)pushing the Start button will cause the
washer to turn on the cold water for 5 secondsfollowed
by a 10 second delay before locking the lid and starting
the cycle.
WHEN NOT IN USE
[] Turn off water faucets to minimize leakage ifa break or
rupture should occur.Checkthe condition of the fill hoses; GErecommends changing the hoses every 5 years.
WXlOXlO011
WX7X! DR07X!0005
[] If the lid isopened during this !5 second period,the word
PAUSEwillstart scrolling across its display.You will have to pushthe Start button again to restart the cycle.
Tide®Washing Machine Cleaner* Washer FloorTray
6' Cable
SAVE THESE INSTRUCTIONS
* Tide® isa registered trademark of Procter & Gamble 3
Operating instructions.
Throughout this manual, features and appearance may vary from your model.
CZD
Add fabric softener to the fabric Loosely add items around in.fusor. , Select wash cycle. softener dispenser; see page 7. Overloading may negatively impact , Select wash options,
Add detergent. GE recommends suggested loading examples, option.
the use of High Efficiency _ , Close lid.
detergents in all Energy . Select options including Star-rated washers. NOTE: Washer will not fill with lid Pretreat/Bleach option.
Cont['oIs_ S's'....... w._to__ _owo,s/_h_
wash performance. _ee page 8 for including Fabric Softener
open.
Step 4
, Press Start.
Power
Pressto "wake up" the display. If the display is active, press to put the washer into idle mode.
NOTE:Pressing POWERdoes not disconnect the appliance from the power supply.
Start and Unlock Lid
PressStart to begin the cycle.NOTE:Thelid must be closed for the washer to fill and the cycle to start. Ifthe lid is open,"LID"will scroll across
the display. Ifthe lid isclosed,the lid will lock, the LID LOCKEDlight will light,the detergent will be dispensed, and "FILL"will scroll across the
display. PressingUnlock Lid will Pausethe cycle and the Start indicator light will blink.
Tocontinue the cycle, pressStart again. If machine ispaused more than 2/4hours, the cycle will becancelled. If water remains inthe machine,
selectthe Drain &Spincycle to drain tub and spinwater out of the washer tub.
Display and Status Lights
Display:
The display shows the approximate time remaining until the end of the cycle.
NOTE:Thecycle time isaffected by how long it takes the washer to fill. This depends on the water pressure in your home. The"smart" timer "learns"the amount of time it takes to fill your washer and adjusts the total time accordingly.
In addition, this display will, "scroll" the washer status:
bALAnCINg Start of rebalancing cycle to redistribute clothes. Stopsafter rebalancing iscomplete. CYCLEPrEP Sensingdryload size prior to fill (normal).
dELAY When Delay Wash isinitiated. Replacedwith estimated time when cycle starts. End Endof current cycle.
ES Washer in a delay start (4 hour maximum) awaiting lower energy rates (seethe Energy Smart section). FILL Forthe first 45 seconds of a fill,the estimated end of cycle time is displayed. Forthe rest of the fill time, "FILL"is scrolled
until the fill completes.
H20 SUPPLY Cannot sense water level(valvespossibly turned off). HEAt Water being heated for Sanitize cycle. Lid Cyclestopped because lid isopen. Closethe lid. LOAdSenSE Sensing wet load size(normal).
PAUSE Cyclepaused because the StardPause button was pressedand the washer was set to Pause. PressStart button again to
restart the cycle.
Cyclestatus lights: Showswhether the washer is inthe SOAK,WASH,RINSEor SPINcycle.
Feature status lights indicate (seesections F,G and H for more details):
V TheMy Settings feature ison for this cycle.
6 Thewasher islocked - will blink once ifyou pressany button or turn the cycle knob. _ TheLockliddescription.iSlocked.Seethe Control
_)))Thesignal is on. Seethe Variable Signal description.
EnergysmartTheEnergy Smart feature isselected.SeeAbout Appliance Communication section. _ ADelay Wash time is set.
The eWash feature isselected.
GEAppliances.com
Wash Cycles-Cycle Selector Knob
Thewash cycle controls the type of washing process. TheCycleSelector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle/options to the new selection. PressStartto begin the new cycle selection.
NOTE:When the knob isturned to another cycle,thetub light is turned on to assist in loading. Thechart below will helpyou match the wash cycle setting with your clothing.
Speedwash Forsmall loads of lightly soileditemsthat areneeded in a hurry. Provideslightwash/rinse and short high speedspin.
Delicates
Jeans*
Heavy Duty/Heavy Soil*
Dark Colors*
Whites*
Normal/Light Colors*
Towels/Sheets*
Sanitize
For lingerieand special-carefabrics with lightto normal soil.Provideslight wash and low speedspin. For washing medium to lightly soiled jeans. Providesnormal wash and medium speed spin.(Forheavily soiled
work jeans, use Whites cycle.) An above normal cycle for heavilysoiledor stained clothes.A soak cycle isadded and the agitate cycle is extended
for extra cleaning.This more aggressive cycleshould be used sparingly. For non-colorfast cottons and blends or items that are labeledcold wash. Providesnormal wash and medium speed
spin. For heavy to lightly soiled whites, household linens, work and play clothes. Provides a heavy wash and a high
speedspin. For heavyto lightly soiled colorfast cottons, household linens,work and play clothes.Thiscycle providesthe best
overallcleaning andshould beused for most everyday items. Providesnormalwash and medium speedspin. Provides periodsof agitation and soak tailored for washing towels and sheets. Providesnormal wash and a
high speed spin. When selecting sanitize, the washer increases the water temperature to sanitize and remove 99.9% of
bacteria found in home laundry. Provides an extra heavy wash and a medium spin.
Sanitization Performance of Residential and
Bulky Items/
Comforters, Pillows
NSF C ....... ial, Family-Sized Clothes Washers temperature (Hot)can NOT be changed.
_S_ [ NSF Protocol P172 NOTE:ThedefaultSanitizecyclewater
For large coats, bed spreads, mattress covers, sleeping bags and similar large and bulky items. Large items such as blankets, comforters, jackets and small rugs. Provides a normal wash and an extra heavy spin.
Quick Rinse Rinses and spins non-soiled items where a rinse only is desired. Provides an extra light wash and an
extra high speed spin. Fabric Softener and Extra Rinse options are available with this cycle.
Drain & Spin For draining the tub and spinning water out of the clothes.
BASKETclean Use for cleaning the basket of residue and odor. Recommended use of at least once per month.
NOTE:Never load laundry while using BASKETclean.The laundry may become damaged or contaminated.
Seethe Care and Cleaning section.
* Cyclesavailable with Steam Assist
Steam Assist
Steam Assist Steam Assist adds steam into the washer before the main wash cycle and during Jeans, Heavy Duty/Heavy
Soil, Dark Colors, Whites, Normal/Light Colors and Towels/Sheets cycles.
Touse:
1. Turn Power on and select one of the above wash cycles.
2. Press the Steam Assist button to activate.
3. Press the Start button.
Stain Removal Guide
The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. This feature can be used with any wash cycle except Sanitize.
Touse Stain Removal Guide:
1. Select the wash cycle.
2. Press the Stain Removal Guide button (the button will light up when it is on).
Continue to press to select Tomato stain, Wine stain, Grass stain or Dirt stain. The indicator light will show
SteinRemovetGuide the selected stain.
' To,_o,'ow,o_Go,'_,o,,'_' TOselect 0 different stain, press the Stain Removal Guide button until desired stain to be removed is lit.
Toturn offStain Removal Guide, press until the light on the button turns off.
NOTE: The Soil and Temperature levels will be changed to match each stain type. Turning off Stain Removal Guide will return the settings to defoutt.
Settings
Individual settings for agitation (Soil),water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in column) to maximum (highest in column). In general, the higher up the column, the more washer energy will be used.
NOTE:Higher Spin speeds typically reduce dryer time/energy usage (i.e.reduces total energy when using both a washer and a dryer).
5
Operating instructions.
Cycle Options
Soak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically.
Repeatedpressing of the Soak button will add 15minutes, then 30 minutes and then return back to 0soakminutes.
Extra Rinse
When you useextra detergent or bleach to clean heavily soiled clothes,use the Extra Rinse option to better remove additional residues.
NOTE:Thisoption isnot allowed for some cycles. Fabric Softener
Setthis option to provide a deeprinse or when manually adding fabric softener to the rinse cycle. NOTE:Thisoption is not allowed for some cycles.When allowed, it may change other settings (e.g.Spin may go to a higher setting) to maximize performance.
NOTE:Donot usefabric softener dispensing ballswith this washer. Theydo not work correctly in high efficiencywashers. Pretreat/Bleach
Setthis option to add liquid pretreatment -OR- liquid bleach inthe next load. Pressonce to indicate adding pretreatment (lighton above
button), twice to specify bleach (light on below button), three times to turn off (no light).Pretreatment or bleach will be added at the optimal
time during the wash cycle (differsfor pretreatment or bleach).
NOTE:DoNOTuse pretreatment and bleach in the same load. tfyou forget to dispense (did not press button once or twice),you can flush out the dispenser by pouring water into the compartment and running a Quick Rinsecycleto remove from the tub.
Delay Wash
When the Delay Wash button is repeatedly pressed,the delay time isset from ! (01H)to 9 (09H)hours and back to clear (00H)hours. If you
pressand hold the Delay Wash button for 5 seconds, it will immediately reset.
Additional Options
Ply Settings
Asthe cycle selector knob isturned,the Soil, Temp and Spin settings change to automatic pre-set default settings. Ifyou desire a different
setting, selectthe desired options or changes to cycle settings. Pressand hold the My Settings button for 5 seconds,the washer will save
these settings for that cycle andthe status heartV and My Settings button will light when active. Inthe future, when you turn the selector
knobto that cycle,your settings will beautomatically recalled.To temporarily (i.e.for this load) return to the pre-set default settings, press the My Settings button for 1/2 second.The status heart V and button lightswill turn off and the options will change back to these defaults. To make these default settings permanent, hold the My Settings button again for 5 secondsto make them your preferred settings (the
lightswill turn back on).NOTE:My Settings includesStain Removal Guide and Steam Assist but NOTDelay Wash or Variable Signal.
Variable Signal
Usethe Variable Signal button to change the volume of the end of cycle signal. Pressthe button until you reach the desired volume (high,
medium, low) or off.
Basket Light Thebasket lightwillturn on when the Basket Light button ispressed,the lid islifted,or the cycleknob isturned.Itwill stayon for 5 minutesor untilthe
BasketLight button or Powerbutton ispressed.
Control Lock You can lock the controls to prevent any selections from being made. Oryou can lock the controls after you have started a cycle. Children
cannot accidentally start the washer by touching buttons with this option selected. To lock the washer controls, press and hold the Control Lock button for 5 seconds.The control lock icon will light up when it ison.
To unlock the washer controls, press and hold the Control Lock button for 5 seconds.
NOTE: The Power button can still be used when the machine is locked.
eWash
When the eWash button ispressed, the cycle changes to its most energy efficient settings and all of the eMonitor lights will light to indicate that the most efficient settings are on. if you change settings,the eWash light will go off and the number of eMonitor lights will decrease (or
increase)to indicate decreased (or increased)energy efficiency settings.
Automatic Load Sensing
This provides the correct amount of water suited to the size and type of load placed in the unit. The washer will not fill with water during automatic load sensing if the lid is open. When the lid is closed the machine is able to begin filling with water in order to
sense the load size. NOTE: This is a high efficiency washing machine with infusor wash action. This system requires less water while providing effective
cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an infusor equipped
washer.
Average Small Load Average Medium Load Average Large Load
ClothesLevel
ClothesLevel
Water Level
ClothesLevel
Water Level
Water Level
6
About washer features. GEAppliances.corn
Laundry Additives
Alladditives - detergent, fabric softener,and pretreatments (e.g.OxiClean®)are added in the front corners. Youroption selectionswill determine when each additive is automatically dispensed at its optimal time inthewash or rinse cycle.
Single Use Pretreatment or Liquid
Bleach
Toadd either liquid pretreatment or liquid bleach
Pretreatment or Liquid Bleach Compartment
Q O NOTput detergent detergent packets should only be
added directly to the wash tub following the manufacturer's
directions.
pockets in dispenser
comportments. Laundry
to the next load, pour only one of them in the left
rear compartment and pressthe Pretreat/Bleach button either once to light the pretreat light (above button) or twice to light the bleach light (below
button).The liquid will be added at the optimal time (pretreatment - early or bleach - late)in the wash cycle.
Pretreatment option __/_
C223
r_ Check clothing care labelsfor special
instructions.
r_ Measure liquid pretreatment carefully, following
instructions on the bottle.
r_ Before starting the washer, pour measured
amount of pretreatment directly into the compartment.
Thewater fill
Bleach option ___ dilutes liquid /I \
chlorine bleach as the washer fills for the wash cycle.
[!] Checkclothing care labelsfor special
instructions.
r_ Measure liquid bleach carefully,following
instructions on the bottle. [] Neverpour undiluted liquid chlorine bteoch
directlyonto clothes or into the wash basket.
[] Do not pour powdered bleach into bleach
comportment.
Beforestarting the washer, pour measured
%
amount of bleach directly into bleach compartment. Avoid splashing or over-filling dispenser,tfyou prefer to use powdered bleach,add it into the wash basket with your detergent.
[] Do not mixchlorine bteoch with ammonia
or acidssuch as vinegar and/or rust remover.Mixing con produce o toxic gas which may cause death.
Single Wash Detergent Dispenser
\
Single Use Softener
[. Softener
Single Use Wash Detergent Dispenser
Tomanually add either powder or liquid detergent to the next wash cycle, pour it in the left front
opening. Most detergent will immediately enter the tub. The washer will flush water through
this opening just prior to the fill cycle to add any detergent that did not fall into the tub.
Single Use Softener
Toadd liquid fabric softener to the nextloud, press the Fabric Softener button and pour the softener
into the right opening. The liquidwill be added at the optimum time in the rinse cycle.
NOTE:If using delay mode, odd liquid softener to the dispenser and then fill the dispenser to
the MAX fill level with water.
Q O NOTput detergent pockets in directly to the wash tub following the
manufacturer's directions.
Q O NOTput detergent pockets in directly to the wash tub following the
manufacturer's directions.
dispenser comportments. Laundry detergent packets should only be added
dispenser comportments. Laundry detergent packets should only be added
Loading and using the washer.
Always follow fabric manufacturer's care label when laundering.
ProperUseof Detergent
Usingtoo little or too much detergent is a common
cause of laundry problems.
Uselessdetergent ifyou have softwater, a smaller load
or a lightly soiled load.
Forspots,apply pre-treatment to itemsus recommended
on the product label.Application shouldbemade in the basketto preventoverspray which may causethe
coloring on the lid or graphicsto fade.
GErecommends the useof High Efficiency detergents in all Energy Star rated washers. HEdetergents are formulated to work with low water wash and rinsesystems.HEdetergents reduce the oversudsing problems commonly associated with regular detergents.
When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessivedetergent will negatively impact wash performance.
SortingWashLoads
Sort by color (whites,lights,colors),soillevel, fabric type (sturdycottons, easy care, delicates)
and whether the fabric produces lint(terrycloth, chenille)or collects lint (velveteen,corduroy).
- Fire Hazard
Neverplace items in the washer that are dampened with gasoline or other flammable liquids. Nowasher can completely remove oil. Donot dry anything that has ever had any type of oil on it (including cooking oils). Doingso so can result in death, explosion, or fire.
LoadingtheWasher
Load dry items loosely in the washer basket. Forbest results,load itemsevenlyand looselyaround the
outside of the basket.Toadd items after washer has started, press Unlock Lid, lift the lid and submerge
additional items around the outside of the basket. Close the lid and pressStart to resume.
Loading Examples*
JEANS
5 Jeans
5 Work Wear Shirts 4 Work Wear Pants
TOWELS/SHEETS
2 Bath Sheets
5 Bath Towels/
12 Washcloths
6 Hand Towels/
2Terrydoth Bath Mats
OR
2 Flat Queen-Sized
Sheets
2 Fitted Queen-Sized
Sheets
4 Pillowcases
NORHAL
4 Pillowcases
2 Hand Towels
2 Flat Sheets/
2 Fitted Sheets 2 Both Towels/
4 Washcloths
6 Shirts (Men's
or Women's)
4 Pair Pants (Khakis
7 Pairs of Boxers
4 Pairs of Shorts
4 Pairs of Sweatpants
4 Sweatshirts
7 Pairs of Socks
[] Do not place large items such as sheets,blankets
and towels across the infusor. Loadthem around
the outside of the basket.
[] Donot put lawn or sofa cushions into the washer as
they are too big to move. Removeouter covers and
ONLYwash them.
DELICATES*
7 Bras
7 Pairs of Underwear
5 Slips
2Camisoles
OR
or Twills)
5T-shirts
OR
BT-shirts
2 Hoodies
4 Nightgowns
*Using a nylon mesh
bog for smaJl items is recommended.
SPEEDWASH
(2-4 GARMENTS}
2 Casual Wear
Work Shirts
1 Pair Casual Wear
Work Pants
OR
5 Soccer Uniforms
8
NO teS. GEAppliances.com
About Appliance Communication.
Energy Smart¢
Insome select locations,electric utilities are beginning to run consumer trials where they
communicate directly with household appliances
to reduce energy consumption during periods of
high energy costs.Tocommunicate with an electric
utility,your home would needto be equipped with a Smart ElectricMeter,and your appliance would need to have an Appliance Communication
Module (ACM)installed.Smart Meters and ACM's
are currently not available directly to consumers.
Consumers need to be solicited by their electric
utility before they can participate in field trials testing these new communication solutions.
Ifyou are part of a previously arranged electric utility trial where your utility isincommunication with your appliances, your appliance will receive energy reduction signals from the utility. When the energy reduction signal has been received,your appliance will display an "ES"on the display and/ or the Energy Smart iconwill illuminate on the front panel. Theappliance will respond byreducing energy consumption or delaying the start of the cycle.
TheEnergy Smart mode can be overridden by:
- Holding the Delay Wash button for 3 seconds to return the washer to normal operation.
Energy Smart installation and system connection instructions are included with the ACM.
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