GE GCWN4950D1WS, GCWN4950D0WS, GCWN4950D2WS Owner’s Manual
GEAppliances.com
Safety Instructions .......... 2,s
Operating Instructions
Care and Cleaning
of the Washer ...................... ca
Control Panel ...................... 4
Control .......................... 4-5
Features ......................... 6, 7
Loading and Using
the Washer ........................ 8
Troubleshooting Tips ..... 10-12
Consumer Support
Consumer Support ................ 16
Warranty .......................... 15
Printed in the United States
Write the model and serial
number here:
Model #
Serial #
You can find them
under the lid of
the washer.
49-90527 11-14 GE
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
m
Thisisthe safety alert symbol. Thissymbol alerts to potential hazards that can kill or hurt and others.Allsafety
messageswill follow the safety alert symbol and the word "DANGER","WARNING",or "CAUTION".Thesewords are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious inJury.
Indicates a hazardous situation which, if not avoided, could result in death or serious inJury.
you you you
_ Indicates hazardous situation which, if not avoided, could result in minor moderate
a or
inJury.
IMPORTANT SAFETYINSTRUCTIONS
To reduce the risk of death, fire, explosion,electric shock,or injury to persons when usingyour appliance,
follow basic precautions, including the following:
[] Readall instructionsbefore usingthe appliance.
[] DONOTwash or dry articles that have been previously cleaned in,washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
[] DONOTadd gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
[] Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGENGAS ISEXPLOSIVE.Ifthe hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOTsmoke or use an open flame during this time.
[] DONOTallow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.
[] DONOTreach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
[] DONOTinstall or store this appliance where it will be exposed to the weather.
[] DONOTtamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.
[] Keepthe area around your appliance clean and dry to reduce the possibility of slipping.
[] DO NOToperate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
[] Unplug the appliance or turn off the circuit breaker before servicing. Pressingthe Power button DOESNOTdisconnect power.
[] See "Electrical Requirements" located in the Installation Instructions for grounding instructions.
SAVETHESE INSTRUCTIONS
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PROPERINSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions, you can receive one by visiting GEAppliences.com or by calling
800.GE.CARES(800.432.2737).
[] Ensurethat the hot water hose is connected to the "H"
(internalred screened)valveand the cold water hose is
connected to the "C"(internal blue screened)valve.
[]
Installor store where it will not be exposed to
temperatures below freezing or exposedto the weather,
which could cause permanent damage and invalidate the
warranty.
[]
Properlyground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
[] To ensure proper installation, run two small load size
Speed Wash cycles BEFOREwashing the first load.
[] This washer does not include water supply hoses.
GEstrongly recommends the useof factory specified
parts.A list of factory hoses availablefor purchase are
listed below. Thesehosesare manufactured and tested to
meet GEspecifications.
GEstrongly recommends the useof new water supply
hoses.Hosesdegrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Partsand Accessories
Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002during normal business
hours.
Part Number
PM!4X!O002
Or
PM!4X!O005
Accessory
4 ft RubberWater Supply Hoses
4 ft Braided Metal Water Supply Hoses
:;>_WHEN NOT IN USE
[] Turn off water faucets to minimize leakage ifa break or
rupture should occur.Checkthe condition of the fill hoses;
GErecommends changing the hoses every 5 years.
SAVETHESE INSTRUCTIONS
About the control panel-for models with STARTbutton.
Step 4
!
7
Step_
• Add fabric softener (on
models with a fabric softener
dispenser}; see page 6 for
details
• Add detergent. GErecommends
the use of High Efficiency
detergents in your energy
efficient washer.
SIGNAL TEMPERATURE OPTIONS
II Im m Ill
• Loosely add items around
infusor. Overloading may
negatively impact wash
performance. Adjust the
load size accordingly.
, Close lid
NOTE:Washer will not start
to fill with lid open
. Select wash options,
including Fabric
Softener option
• Select wash cycle
• Select OPTIONS
!_O O
FiLL SOAK
0 O0
WASH RINSE SPmN
. Push START
START
0
STOP/PAUSE
Controls
B Signa!
Selectfor anendofcycle signal.
Temperature
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer's care label or instructions
when laundering.
PerfecTemp senses the incoming water temperature and adjusts the fillwater to obtain a more precise temperature range for
allwash temperatures except TAPCOLD.For example, in a COLDwash selection, some warm water may be added to reach a
temperature needed to better dissolve detergents. Often, detergents are not completely dissolved in very cold water, especially
in cooler climates. During winter months, when the water entering your home is colder, or for locations with very cold water
year round, use the PerfecTemp COLDto help dissolve powdered detergents and to improve the cleaning of your clothes.
The TAP COLDfeature turns the PerfecTemp feature on your washer off and uses your household tap water temperature
for a COLDwash. This can provide energy savings by reducing the amount of hot water used in your wash.
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Options
Autosoak Option (on some models)
Thisoption begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle
automatically. On some models,this option is located on the CycleSelector knob.
2nd Rinse Option (on some models/
When you use extra detergent or bleach to clean heavily soiled clothes, usethe 2nd Rinseoption to better remove additional
residues.
Extended Spin Option (on some models)
Usethis option to extract more water from your clothes. Clothes will be drier when this option isselectedand will dry more
quickly in your dryer.
Fabric Softener and Power Rinse
Setthis option when adding fabric softener to the washer or to select the enhanced Power Rinse.
NOTE:Do not usefabric softener dispensingballs with this washer. Theydo not work correctly in high efficiencywashers.
Status Indicator Lights
TheCycleIndicator Lights show what stage the washer is in.When the Selectorknob issetto a new cycle,the Indicator
Lightswill flash momentarily, showing what stagesthe cycle will go through. On models without an AUTOSOAKoption, the
SOAKlight will not light up.
FILL SOAK WASH RINSE SPIN
0 0 0 O0 1
Wash Cyde-Cyde Selector Knob
Thewash cycle controls the length and intensity of the washing process.The knob can be turned in either direction.Turning
the CycleSelector knob after starting a cycle will stop the washer and reset the cycle to the new selection. PressSTARTto
begin the new cycleselection.
Thechart below will help you match the wash cycle setting with your clothing.
WHITES For heavy to lightly soiled cottons, household linens, work and play clothes. This cycle provides the best overall
cleaning and with normal soil setting should be used for most everyday items. Provides a high speed spin.
PREWASHForremoving surface dirt from heavily soiled clothes.Makesure to follow with a regular wash cycle.
COLORSFornon-colorfast clothes and blends. Providesa normal, heavy and light soilwash setting with periods of soak and
a high speedspin.
PERMANENTPRESS Forwrinkle-free and permanent press items and knits. Provides a normal, heavy and light soil
wash setting with periods of soak and a low speed spin.
DELICATESForlingerieand special-care fabricswith lightsoil.Providesan extra gentlewashand a low speedspin.
HAND WASH For items labeledhand washable with light soil.Providesan extra low speedspin.
SPEEDWASH Forsmall loadsof lightly soileditemsthat are neededin a hurry. Providesa high speedspin.
DRAIN&SPINORSPINONLY Fordrainingthe tub and spinningwater out ofthe clothes.Providesa highspeed spin.
TOWELS&SHEETSProvidesperiodsof agitation and soak tailored for washing towels and sheets. Providesa regular wash
and a high speed spin.
JEANS For washing medium to lightly soiled jeans. Providesa gentle wash and a high speedspin.(For heavily soiled
work jeans, use WHITEScycle.)
QUICKRINSE Rinsesand spins non-soiled items where a rinse only isdesired. Providesa high speed spin.
START
PressSTARTto begin the cycle.PressingSTARTagainwill PAUSEthe cycle and the Cycleindicator light will blink.
Tocontinue the cycle,press STARTagain or close the lid.Ifmachine is paused more than 2/4hours, the cycle will be
cancelled.To stop the cycle, hold the button for 3 seconds. Ifwater remains in the machine,select the DRAIN&SPINOR
SPINONLYcycle to drain tub and spin water out of the washer tub.
Raisingthe lid will stop agitation or spin action but does not pausethe cycle.
About washer features.
This model has AUTOMATIC LOAD SENSING. This selection provides the correct (]mount of water suited to the size and type
of load placed in the unit.
- The washer will not fill with water during automatic loud sensing if the lid isopen. When the lid is closed the machine is
able to begin filling with water in order to sense the loud size.
Note: This is a high efficiency washing machine with infusor wash action. This system requires less water while providing
effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an
infusor-equipped washer.
Liquid Bleach Funnel
The water filldilutes liquid chlorine bleach as the washer fillsfor the wash cycle.
r_ Check clothing care labels for special instructions.
r2-] Measure liquid bleach carefully, following instructions on the bottle.
[] Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
[] Do not pour powdered bleach into bleach funnel.
[_ Before starting the washer, pour measured amount of bleach directly into bleach funnel.
Avoid splashing or over-filling dispenser. Ifyou prefer to use powdered bleach, add it into the
wash basket with your detergent.
[] Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust
remover. Mixing can produce a toxic gas which may cause death.
6
1 Tab \
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The Fabric Softener Dispenser (on some models)
Thefabric softener dispenser automatically releasesliquid fabric softener at the proper time during
the cycle.
Do not stop the washer or raise the lid during the first spin. This will cause the dispenser to
empty too soon.
Never pour fabric softener directly on clothes. This may cause stains on your clothing.
To use, follow these steps:
3 \
//
/
4 OPTIONS
OFF
RINS__ FABRICSOFTENER
E×T. _ FABRICSOFTENER
SPl 2nd R_NSE & E×!ENOEO SP_N
_I_FABRICSOFT[NER
AUTOSOAK
+ EX!ENDEO SPiN AUTO + 2nd RINSE
SOAK
Turning
Tabs
1] ift the tab on the fabric softener dispenser
top.
NOTE:Overfillingthe dispenser will cause fabric
softener to drain out of the holesinthe side of
the infusor when filling. Do not overfill.
r2-] Measureout fabric softener into the cap
and pour the softener into the dispenser
top. Thefabric softener will drain intothe
receiving cup inside the dispenser. Useonly
NOTE:Do not use fabric softener dispensing
balls with this washer. They do not work
correctly in high efficiency washers.
"Ultra" or concentrated fabric softeners.
I_] Pushdown on the tab to closethe
dispenser top. Makesure the tab is pushed
down fully and snaps shut.
r_ SelectFABRICSOFTENERfrom OPTIONS
on the control panel.
Cleaning the Fabric Softener Dispenser Ion some models)
TheFabricSoftener Dispenser isselfcleaning.This dispensershould not require regular cleaning
likestandard fabric softener dispensers.Wipe down exterior surfaces of the dispenseras needed. If
cleaning of the internal dispenser components isneeded,follow these steps after the wash cycle is
complete:
r_ Liftthe dispensertop tab and turn the top
counterclockwise using the 2 turning tabs
shown. Lift the dispenser out of the infusor.
Cleanout any buildup from insidethe
@
infusor with a soft cloth or toothbrush.
[_] Placethe dispenser assembly into the
infusor.Turn the top clockwise using the 2
turning tubs shown. Push down on the tub
to close the dispensertop. Make surethe
tab is pushed down fully and snaps shut.
Ensurethe three rectangular holes inthe
bottom that allow the fabric softener to
drain are not blocked.
Turning
Gently pull the cap away from the
%
dispenser cup to separate.
Wipe surfaces with a soft cloth or soak the
@
parts in a solution of i gallon warm water,
!/4 cup liquid detergent and ! cup bleach.
Ensurethe small hole in the top surface of
the cap and its associated tube are not
obstructed.
Reassemblethe dispenser cup and cap by
snapping them together.
Loading and using the washer.
Always follow fabric manufacturer's care label when laundering.
Sorting......WashLoads
Sortby color (whites,lights, colors),soil level, and whether the fabric produces lint (terrycloth,
fabric type (sturdycottons easycare delicates) chenille)or collects lint (velveteen,corduroy).
- Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable liquids.
Nowasher can completely remove oil.
Do not dry anything that has everhad any type of oil on it (includingcooking oils).
Doing so socan result in death, explosion,orfire.
ProperUseof Detergent
Add detergent and fabric softener before adding items
sothat the detergent can work effectively.Usingtoo
little or too much detergent is a common cause of
laundry problems.
Uselessdetergent ifyou have soft water, a smaller load
or a lightly soiled load.
Forspots,apply pre-treatment to itemsas recommended
on the product label. Applicationshould be made in
the basketto prevent overspraywhich may causethe
coloringon the lid or graphics to fade.
LoadingtheWasher
Load dry items loosely in the washer basket. Forbest
results,load items evenly and looselyaround the
outside of the basket.To add items after washer has
started, lift the lid and submerge additional items
around the outside of the basket.
GErecommends the use of High Efficiency
detergents inyour energy efficient washer. _
HEdetergents are formulated to work with low water
wash and rinsesystems. HEdetergents reduce the
oversudsing problems commonly associated with
regular detergents.
When using high efficiency or concentrated detergents,
consult the product label to determine amount required
for optimum performance. Excessivedetergent will
negatively impact wash performance.
[] Donot place large items such as sheets,blankets
and towels across the infusor. Loadthem around the
outside ofthe basket.
[] Donot wash fabrics containing flammable materials
(waxes,cleaning fluids, etc.).
[] Washer will not agitate or spinwith the lid up,
however the timer will continue to run.
8
Care and cleaning of the washer. GEAppliances.com
Wash Basket: Leavethe lid open after washing to allow
moisture to evaporate. Ifyou want to clean the basket,
usea clean, soft cloth dampened with liquid detergent;
then rinse.(Donot use harsh or gritty cleaners.)
Fill Hoses: GErecommends changing the hosesevery
5years.
Exterion Immediately wipe off any spills.Wipe with
damp cloth.Trynot to hit surface with sharp objects.
Interior'. Theoccasional useof a cycle that contains
bleachwill keepthe inside of the washer clean.
Moving and Storage: Ask the service technician to
remove water from drain pump and hoses.Seethe
Installation Instructions packed with product for
information on how to reinstall the shipping rod to
keepthe tub stationary when moving the washer. For
more information, visit GEAppliances.corn or call 800.
GE.CARES(800./432.2737).Do not store the washer
where itwill be exposed to the weather.
Long Vocations: Besurewater supply isshut off at
faucets. Drain all water from hoses ifweather will be
below freezing.
Before you call for service...
Save time and money! Review the charts on the following pages,
_ roubleshooting Tips
WATER Possible Causes What To Do
Water level seems low This is normal _ Water may not cover the top levelof the clothes.
Water fills and drains Drain stand pipe istoo low _ Thedrain stand pipe must be above 30".
at the same time
Too many suds Too much detergent _ Measure your detergent carefully. Uselesssoap ifyou have
Water leaks Using too much detergent _ Use lessdetergent. Uselesssoap ifyou have soft water,
Water temperature Coolerwater temperatures _ New laundry detergents have been formulated to work
seems incorrect provide improved energy with cooler water temperatures without affecting wash
Water pumped out before Lid lifted or cycle was put in _ Resetcycle.
cycle is complete pause for over 24 hours
Water won't drain Drain hose is kinked or , Straighten drain hoseand make surewasher isnot sitting on it.
Washer pauses during The PREWASHCycle _ Thisis normal.The washer alternates between agitate and
wash cycle was chosen soak during these cycles to getyour clothes cleaner with
Washer pauses during This is normal * Thewasher may pause during the spin cycleto remove
spin cycle soapy water more efficiently.
Washer does not fill Thisis normal * The lid must be closed for washer to fill or operate.
when lid is open
10
or visit GEAppliances.com. You may not need to call for service.
Thisis normal for this high efficiencywasher.
soft water, a smaller load or a lightly soiledload.
Type of detergent • Switchto HE_ detergent.
Soft water _ Try lessdetergent.
in washer a smaller load or a lightly soiled load.
Type of detergent • Switchto HE_ detergent.
Fill hoses or drain hose is _ Make sure hose connections are tight at faucets and
improperly connected rubber washers are installed.Makesureend of drain hose
iscorrectly inserted in and secured to drain facility.
Household drain may _ Checkhousehold plumbing. You may need to call
be clogged a plumber.
Drain hose is loose _ Makesure drain hoseisfully seated in back of washer and
that the two retaining screws are fully seated.
Drain hose rubs on wall _ Makesure drain hosedoes not make contact with the wall.
May cause excessivewear on the hose.
Constant water pressure _ Tighten hoses at the faucets and turn the water off after each use.
to the fill hosesat the _ Check condition of the fill hoses;they should be replaced
water source every 5 years.
efficiency performance.
Water supply is turned off _ Turn both hot and coldfaucets fully on and make sure
or improperly connected hoses are connected to correct faucets.
Water valve screens are _ Turn off the water source and remove the water connection
stopped up hosesfrom the upper back of the washer. Usea brush or
toothpick to clean the screens inthe machine. Reconnect
the hosesandturn the water back on.
Cool/Cold Water when _ Thisis normal. PerfecTempsenseswater temperature and
selecting Hot optimizes for best results.Coldwater isadded periodocally
when hot isselected.
House water heater is _ Make sure house water heater is deliveringwater at
not set properly 120°F-140°F(48°C-60°C).
improperly connected * Topof drain outlet should be lessthan 6 ft (1.8m)
above floor.
lesswear.
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