GE G017 Owner's Manual

Safety Instructions ..........2, 3
Operating Instructions
Appliance Communication ....... 12
Care and Cleaning
of the Washer .................... 13
Features .........................7-9
the Washer ...................... 11
Operating instructions ..........4–6
Special Features ..................10
Troubleshooting Tips .....14–16
Consumer Support
Consumer Support ................20
Parts and Accessories. . . . . . . . . . .3, 20
Warranty (US) .....................18
Warranty (Canada) ................19
Owner’s Manual
English/Français/Español
Write the model and serial numbers here:
Model # _____________
Washers
Printed in the United States
Serial # ______________
You can find them under the lid of the washer.
G017
49-90538-2 01-16 GE
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
DANGER WARNING CAUTION
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
Read all instructions before using the appliance.
 DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
 DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
 Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
 DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
 DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
 DO NOT install or store this appliance where it will be exposed to the weather.
 DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
 See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
2
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PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling
800.GE.CARES (800.432.2737). In Canada, visit www.geappliances.ca or call 800.561.3344.
Ensure that the hot water hose is connected to the “H”
valve and the cold water hose is connected to the “C” valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details in Installation Instructions.
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord.
Failure to follow these instructions can result in death or electrical shock.
- Electrical Shock Hazard
Optional drain hose extension recommended for
discharging heights from 60” - 96”. This washer does not include water supply hoses. GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed. These hoses are manufactured and tested to meet
GE specifications. GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours. In Canada, visit your local GE parts distributor or call
800.661.1616.
Part Number Accessory
PM14X10002 4 ft rubber water supply hoses
Or
PM14X10005 4 ft braided water supply hoses
FUNCTIONALITY CHECK
¥
If the lid is opened between cycles (i.e. not pausing and
restarting the current cycle, changing cycles after it started, etc.) pushing the Start button will cause the washer to turn on the cold water for 5 seconds followed by a 10 second delay before locking the lid and starting the cycle.
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses; GE recommends changing the hoses every 5 years.
WH49X301 Drain hose extension
If the lid is opened during this 15 second period, the word
PAUSE will start scrolling across its display. You will have
to push the Start button again to restart the cycle.
SAVE THESE INSTRUCTIONS
3
Operating instructions.
Throughout this manual, features and appearance may vary from your model.
Step 1
Step 2
Step 3
Step 4
• Add fabric softener to the fabric softener dispenser; see page 7.
• Add detergent. GE recommends the use of High Efficiency detergents such as in your energy efficient washer.
Controls
• Loosely add items around infusor. Overloading may negatively impact wash performance. See page 11 for suggested loading examples.
• Close lid.
NOTE: Washer will not fill with lid open.
D
A
Power
A
Press to “wake up” the display. If the display is active, press to put the washer into idle mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
Start and Unlock Lid
B
Press Start to begin the cycle. NOTE: The lid must be closed for the washer to fill and the cycle to start. If the lid is open, “LID” will scroll across the display. If the lid is closed, the lid will lock, the LID LOCKED light will light, the detergent will be dispensed, and “FILL” will scroll across the display.
Pressing Unlock Lid will Pause the cycle and the Start indicator light will blink. To continue the cycle, press Start again. If machine is paused more than 24 hours, the cycle will be cancelled. If water remains in the machine,
select the Drain & Spin cycle to drain basket and spin water out of the washer basket.
Display and Status Lights
C
Display: The display shows the approximate time remaining until the end of the cycle. NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The “smart” timer
“learns” the amount of time it takes to fill your washer and adjusts the total time accordingly.
In addition, this display will, “scroll” the washer status:
• bALAnCINg Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.
• CyCLE PrEP Sensing dry load size prior to fill (normal).
• dELAY When Delay Wash is initiated. Replaced with estimated time when cycle starts.
• End End of current cycle.
• FILL For the first 45 seconds of a fill, the estimated end of cycle time is displayed. For the rest of the fill time, “FILL” is scrolled
until the fill completes.
• H2O SUPPLY Can not sense water level (valves possibly turned off).
• LId Cycle stopped because lid is open. Close the lid.
• LOAd SEnSE Sensing wet load size (normal).
• PAUSE Cycle paused because the Start/Pause button was pressed and the washer was set to Pause. Press Start button again to
restart the cycle.
Cycle status lights: Shows whether the washer is in the SOAK, WASH, RINSE or SPIN cycle. If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay
illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.
Feature status lights indicate (see sections F and G for more details): Lid Locked - The lid is locked. See the Control Lock description.
Locked Controls - Will blink once if you press any button or turn the cycle knob.
- Washer is connected to the network and can communicate with a connected smartphone device.
Delay Wash - A delay wash time is set.
4
• Select wash cycle.
• Select wash options, including Deep Rinse option when using fabric softener.
• Select options including
Pretreat/Bleach option.
C
GB
F
• Press Start.
E
H
Wash Cycles-Cycle Selector Knob
D
The wash cycle controls the type of washing process. The Cycle Selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the new cycle selection. NOTE: When the knob is turned to another cycle, the basket light is turned on to assist in loading.
The chart below will help you match the wash cycle setting with your clothing.
Speedwash Delicates
Heavy Duty
This more aggressive cycle should be used sparingly.
Jeans
Dark Colors Dark colored fabrics and mixed loads. Provides a medium spin speed and a reduced temperature to minimize fading and spotting of dark colored fabrics.
Whites Normal/
Towels/Sheets Cycle designed for washing towels and sheets. It is recommended that towels and sheets be washed separately for
best care and washing performance.
Sanitize
followed by a hot wash step, which is designed to remove 99.9% of bacteria found in home laundry. Measure the detergent and Oxi product carefully. For average size loads, use the recommended amounts appropriate
for a large heavily soiled load, following the detergent and Oxi product label instructions. When sanitizing large or extra large loads, use the maximum recommended dosage of Oxi product. Using more than one full scoop is not recommended. Place the detergent and Oxi product directly in the bottom of the wash basket, before adding the clothes. The washer hot water supply connection must provide a minimum of 120°F to ensure the effectiveness of this cycle.
NOTE: The default Sanitize With Oxi cycle water temperature (Hot) can NOT be changed. The Sanitize With Oxi cycle is certified by NSF International, an independent third party testing and certification
organization. The certification verified that the cycle reduced 99.9% of bacteria typically found in residential laundry and that no significant contamination is transferred to subsequent washer loads. Only the Sanitize With Oxi cycle has been designed to meet the requirements of NSF Protocol P172 for sanitizing effectiveness.
Bulky Items/
Connect Cycle Add a cycle to your washer that fits your clothes care needs when connected to a smart device via WiFi Connect. See the WiFi Connect section.
Drain & Spin Basket Clean Use for cleaning the basket of residue and odor. Recommended use of at least once per month.
Light Colors
With Oxi When combined with detergent and an Oxi laundry additive, performs a concentrated prewash sanitization step,
NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers
Comforters, Pillows normal wash and an extra heavy spin.
For small loads of lightly soiled items that are needed in a hurry. Provides light wash/rinse and short high speed spin. For lingerie and special-care fabrics with light to normal soil. Provides light
Sturdy fabrics with heavy to medium soil. A soak cycle is added and agitate cycle is extended for extra cleaning.
Jeans with medium to light soil. For heavily soiled work jeans, use the Heavy Duty cycle.
Whites and household linens. Provides a heavy wash and a high spin speed. Cycle for normal, regular or typical loads. Use for washing up to a full load of normally soiled cotton clothing.
wash and
low speed spin.
For large coats, bed spreads, mattress covers, sleeping bags and similar large and bulky items. Provides a
For draining the basket and spinning water out of the clothes.
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NOTE: Never load laundry while using Basket Clean. The laundry may become damaged or contaminated.
See the Care and Cleaning section.
Stain Removal Guide
The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. This feature can be used with any wash cycle except Sanitize.
To use Stain Removal Guide:
1. Select the wash cycle.
2. Press the Stain Removal Guide button (the button will light up when it is on). Continue to press to select Tomato stain, Wine stain, Grass stain or Dirt stain. The indicator light will show the selected stain.
To select a different stain, press the Stain Removal Guide button until desired stain to be removed is lit. To turn off Stain Removal Guide, press until the light on the button turns off. NOTE: The Soil and Temperature levels will be changed to match each stain type. Turning off Stain Removal Guide will return the
settings to default.
Settings
E
Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in column) to maximum (highest in column). In general, the higher up the column, the more washer energy will be used.
NOTE: Higher Spin speeds typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).
5
Operating instructions.
F
Time Saver
Reduces overall washer cycle time by optimizing the wash, rinse and spin actions and/or gently raising the wash temperature to get clothes cleaned faster. This option is available on Speedwash, Delicates, Heavy Duty, Jeans, Dark Colors, Whites, Normal and Towels/Sheets cycles.
/Light Colors
Deep Rinse
Set this option to provide a deep rinse or when manually adding fabric softener to the rinse cycle. NOTE: This option is not allowed for some cycles. When allowed, it may change other settings (e.g. Spin may go to a higher setting) to maximize performance.
Extra Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional residues. NOTE: This option is not allowed for some cycles.
Soak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically. Repeated pressing of the Soak button will add 15 minutes, then 30 minutes and then return back to 0 soak minutes.
Pretreat/Bleach
Set this option to add liquid pretreatment - OR- liquid bleach in the next load. Press once to indicate adding pretreatment (light on above button), twice to specify bleach (light on below button), three times to turn off (no light). Pretreatment or bleach will be added at the optimal time during the wash cycle (differs for pretreatment or bleach). NOTE: Do NOT use pretreatment and bleach in the same load. If you forget to dispense (did not press button once or twice), you can flush out the dispenser by pouring water into the compartment and running a Quick Rinse cycle to remove from the basket.
Delay Wash
When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear (00H) hours. If you press and hold the Delay Wash button for 3 seconds, it will immediately reset.
Deep Clean
Increases the target temperature from the standard target. The system monitors water temperature at times during the wash cycle. If the temperature drops too much, the system will compensate by adding short soaks or extending agitation time, depending upon the cycle, to deliver a deep clean.
Cycle Options
G
H
Efficiency Monitor
The Efficiency Monitor lights will light to indicate that the most efficient settings are on. If you change settings, the number of Efficiency Monitor lights will decrease (or increase) to indicate decreased (or increased) energy efficiency settings.
Additional Options
My Cycle Settings
As the cycle selector knob is turned, the Soil, Temp and Spin settings change to automatic pre-set default settings. If you desire a different setting, select the desired options or changes to cycle settings. Press and hold the My Cycle Settings button for 3 seconds, the washer will save these settings for that cycle and the My Cycle Settings button will light when active. In the future, when you turn the selector knob to that cycle, your settings will be automatically recalled. To temporarily (i.e. for this load) return to the pre-set default settings, press the My Cycle Settings button for 1/2 second. The button light will turn off and the options will change back to these defaults. To make these default settings permanent, hold the My Cycle Settings button again for 3 seconds to make them your preferred settings (the button light will turn back on). NOTE: My Cycle Settings includes Stain Removal Guide but NOT Delay Wash or Volume - or any bulk dispense options.
Volume
To adjust the volume of the unit, press the Volume button to select the desired level. There are four sound levels including OFF. NOTE: The volume selected is for both the buttons and the end of cycle sound.
Basket Light
The basket light will turn on when the Basket Light button is pressed, the lid is lifted, or the cycle knob is turned. It will stay on for 5 minutes or until the Basket Light button or Power button is pressed.
Lock Controls
You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have started a cycle. Children cannot accidentally start the washer by touching buttons with this option selected.
To lock/unlock the washer controls, press and hold the Lock Controls button for 3 seconds. The Locked Controls icon will light up when it is on. NOTE: The Power button can still be used when the machine is locked.
SmartDispense™
The SmartDispense™ feature allows you to set your liquid HE (High Efficiency) detergent and/or softener dispensing preferences for your load. This feature can be used with any wash cycle, except for Quick Rinse, Drain & Spin and Basket Clean cycles.
The SmartDispense™ system automatically dispenses liquid HE (High Efficiency) detergent and/or concentrated liquid fabric softener into each cycle at the optimal times.
To utilize the SmartDispense™ dispensers, they must first be filled. Although any liquid HE (High Efficiency) laundry detergent and concentrated liquid fabric softener can be used in the SmartDispense™ system, all liquid HE (High Efficiency) detergents and concentrated liquid fabric softeners are not the same.
CAUTION! Absolutely do not store liquid chlorine bleach, powder detergent, non-concentrated liquid fabric softener or other
laundry additives in any of the tanks. Use only liquid detergent which has been specifically designed for use in High Efficiency washers.
6
About washer features.
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Automatic Load Sensing
This provides the correct amount of water suited to the size and type of load placed in the unit. The washer will not fill with water during automatic load sensing if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.
NOTE: This is a high efficiency washing machine with infusor wash action. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an infusor-equipped washer.
Clothes Level
Water Level
Example Load
Dispensers - Laundry Additives
Liquid detergent and concentrated liquid fabric softener can be dispensed through the SmartDispense® system. Single dosages of bleach, pretreatment (such as OxiClean when each additive is automatically dispensed at its optimal time in the wash or rinse cycle.
®
) or detergent are added through the dispensers in the front corners. Your option selections will determine
Single Use Pretreatment or Liquid Bleach
Bleach option
The water fill dilutes liquid chlorine bleach as the washer fills for the wash cycle.
Check clothing care labels for special
1
instructions.
Measure liquid bleach carefully, following
2
instructions on the bottle.
  Never pour undiluted liquid chlorine bleach
directly onto clothes or into the wash basket.
  Do not pour powdered bleach into bleach
compartment.
Before starting the washer, pour measured
3
amount of bleach directly into bleach compartment. Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the wash basket with your detergent.
 Do not mix chlorine bleach with ammonia
or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.
Pretreatment or Liquid Bleach Compartment
DO NOT put detergent packets in dispenser compartments. Laundry
detergent packets should only be added directly to the wash basket following the manufacturer’s directions.
To add either liquid pretreatment or liquid bleach to the next load, pour only one of them in the right front compartment and press the Pretreat/Bleach button either once to light the pretreat light (above button) or twice to light the bleach light (below button). The liquid will be added at the optimal time (pretreatment - early or bleach – late) in the wash cycle.
Pretreatment option
Check clothing care labels for special
1
instructions.
Measure liquid pretreatment carefully, following
2
instructions on the bottle.
Before starting the washer, pour measured
3
amount of pretreatment directly into the compartment.
7
About washer features.
Bulk Detergent Tank
The bulk detergent tank holds over a gallon (130 ounces or 3845 ml) of liquid bulk detergent. After filling the tank, press the Detergent Tank On button to turn on its light and designate bulk (rather than manual) detergent dispense.
The Tank Levels lights (1-5) indicate how much detergent is left. An empty tank is shown by a single
Bulk Detergent Tank
DO NOT put detergent packets in dispenser compartments.
Laundry detergent packets should only be added directly to the wash basket following the manufacturer’s directions.
red light. A full (or nearly full) tank is shown by 5 lights.
NOTE: The initial fill of the bulk tank will require 50 ounces of detergent to prime the system. If you press the Start button when the tank is empty, the
Detergent Tank On button and red empty Tank Level light will blink. The machine will not start. A
beep will also sound if Variable Signal is on. To start the machine, you must add more detergent to the tank or turn off the bulk detergent tank.
Set the Bulk Detergent Cup Amount Preference
When the Detergent Tank On light is on, pressing the Detergent Cup Amount button will set the Detergent Cup Amount lights (1, 2, or 3).
Level 1 will distribute the standard amount minus 25%. Level 2 will distribute the standard amount. Level 3 will distribute the standard amount plus 25%.
Examples:
Factory default standard amount is 1.5 oz (44 ml) (Concentration Setting 15).
The Detergent Cup Amount lights indicate if a Low, Medium, or High amount will be dispensed.
See the Bulk Tank Special Functions Option 1: Set Concentration Settings on page 10 to understand how the Low, Medium, and High amounts are established.
Detergent will be automatically dispensed at the optimum time at the beginning of each fill cycle.
Concentration
Setting
15
Single Wash Detergent Dispenser
If Detergent Cup Amount shows 3 lights then 1.9 oz (55 ml) will be dispensed.
If Detergent Cup Amount shows 2 lights then 1.5 oz (44 ml) will be dispensed.
If Detergent Cup Amount shows 1 light then 1.1 oz (33 ml) will be dispensed.
NOTE: Each cycle knob position defaults to a different Detergent Cup Amount (including 0 if no detergent is used). If you change the Soil setting, the Detergent Cup Amount may change. You can then manually change the Detergent Cup Amount, but your change will not be saved when you leave this knob position or if you set a My Settings.
3 lights: 2 lights:
1 light:
1.9 oz.
1.5 oz.
1.1 oz.
Single Use Wash Detergent Dispenser
If you prefer to manually add either powder or liquid detergent to the next wash cycle, pour it in the left front opening and make sure the Tank On light is off (press button if light is on). Most detergent will immediately enter the basket. The washer will flush water through this opening just prior to the fill cycle to add any detergent that did not fall into the basket.
added directly to the wash basket following the manufacturer’s directions.
DO NOT put detergent packets in dispenser compartments. Laundry
detergent packets should only be
8
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Bulk Softener Tank
DO NOT put detergent packets in dispenser compartments.
Laundry detergent packets should only be added directly to the wash basket following the manufacturer’s directions.
Bulk Softener Tank
The bulk softener tank holds over a gallon (130 ounces or 3845 ml) of liquid non-concentrated bulk softener. After filling the tank, press the Softener Tank On button to turn on its light and designate bulk fabric softener dispense.
The Tank Levels light (1-5) indicate how much softener is left. An empty tank is shown by a single red light. A full (or nearly full) tank is shown by 5 lights.
NOTE: The initial fill of the bulk tank will require 50 ounces of softener to prime the system. If you press the Start button when the tank is empty, the Softener Tank On button and red empty Tank Level light will blink. The machine will not start. A beep will also sound if Variable Signal is on. To start the machine, you must add more softener to the tank or turn off the bulk softener tank.
The Softener Cup Amount lights indicate if a Low, Medium, or High amount will be dispensed.
See the Bulk Tank Special Functions Option 1: Set Concentration Settings on page 10 to understand how the Low, Medium, and High amounts are established.
The spin speed will be increased to the highest speed and the softener will be dispensed during the rinse cycle.
Set the Bulk Softener Cup Amount Preference
When the Softener Tank On light is on, pressing the Softener Cup Amount button will set the Softener Cup Amount lights (1, 2, or 3).
Level 1 will distribute the standard amount minus 25%. Level 2 will distribute the standard amount. Level 3 will distribute the standard amount plus 25%.
Examples: Factory default standard amount is 1.0 oz (30 ml) (Concentration Setting 10).
Concentration
Setting
10
Pour into the washer basket
If Softener Cup Amount shows 3 lights then 1.3 oz (37 ml) will be dispensed.
If Softener Cup Amount shows 2 lights then 1.0 oz (30 ml) will be dispensed.
If Softener Cup Amount shows 1 light then .8 oz (22 ml) will be dispensed.
NOTE: Softener Cup Amount is 0 for non softener knob positions or whatever was set the last time softener was dispensed. If you manually change the Softener Cup Amount, this will be used for all further softener cycles. It will not be (uniquely) saved if you set a My Settings.
3 lights: 2 lights:
1 light:
1.3 oz.
1.0 oz.
0.8 oz.
Single Use Softener
To manually add a specific softener amount to a single load:
Make sure Softener Tank On button light is off.
1
Press the Deep Rinse button (and ensure its light is on) at the beginning of the cycle or before the Rinse light turns on.
When the Rinse light turns on, allow washer to
2
mostly fill with water and then press the Unlock Lid button.
Open the lid and pour measured fabric softener
3
(well diluted with water) into the washer basket.
Press the Start button.
4
added directly to the wash basket following the manufacturer’s directions.
DO NOT put detergent packets in dispenser compartments. Laundry
detergent packets should only be
9
About special features.
To Enter Special Features
To Enter the Special Features mode for a specific tank:
Press the Power button.
1
Simultaneously press and hold either the
2
Detergent Tank On and Detergent Cup Amount buttons for 3 seconds
or
Softener Tank On and Softener Cup Amount buttons for 3 seconds
The My Cycle Settings and Extra Rinse lights will flash to indicate you are in the Special Features Mode.
Option 1: Set Concentration Settings
NOTE: During initial installation, or if the household
water pressure dramatically changes, the bulk dispenser will change to accommodate your homes’ unique water pressure. Wait a few wash cycles before changing concentrations.
The factory default concentration setting number for normal level of detergent (2 LED’s on) is 15 (1.5 oz (or 44 ml)) and 10 (1.0 oz (or 30 ml)) for softener. To allow maximum user flexibility either of these can be changed to between 0.5 and 10 ounces.
To view or change the current concentration
1
levels, enter Special Features mode. See above.
Press the My Cycle Settings button.
2
Now only the My Cycle Settings light and all the Cup Amount lights will be on and the current
concentration number will be displayed.
NOTE: Special Features mode will automatically exit if no further action is taken within 1 minute.
OR
Turn the cycle knob to increase or decrease the
3
concentration number in the display for the Medium level. The High and Low concentrations are scaled automatically from the concentration setting number of this adjustable number. See table below for allowable ranges, increments, and number to ounces conversion.
Press the Cup Amount button to save the newly
4
selected number and exit this function. The display will reflect whatever cycle the cycle knob is on.
To exit without changing the setting, press the Power button. This function will automatically exit (without saving) if neither button is pressed within 1 minute.
10
The following table shows the approximate amount dispensed (oz) at each Cup Amount setting (1, 2 or 3) for each
Concentration Setting:
Number of
Loads*
Concentration
Setting
* For a 100 oz (2957 ml) bottle for normal ( ) setting.
200 100 67 50 40 33 29 25 22 20 18 17 15 14 13 13 12 11 11 10
5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100
0.6 1.3 1.9 2.5 3.1 3.8 4.4 5.0 5.6 6.3 6.9 7.5 8.1 8.8 9.4 10.0 10.6 11.3 11.9 12.5
0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 5.5 6.0 6.5 7.0 7.5 8.0 8.5 9.0 9.5 10.0
0.4 0.8 1.1 1.5 1.9 2.3 2.6 3.0 3.4 3.8 4.1 4.5 4.9 5.3 5.6 6.0 6.4 6.8 7.1 7.5
Option 2: SmartDispenseTM Tank Cleaning
Enter Special Features mode. See To Enter Special
1
Features section above.
Remove all articles from the washer basket.
2
Press the Extra Rinse button.
3
The My Cycle Settings and lights will go out. The Start button light will blink. The corresponding Tank Levels lights will show the current tank level.
Press the Start button.
4
The tank will dispense for the minutes shown in the display to empty the selected tank. The Tank Levels lights will cycle up and down during the flush operation.
Once finished, the Tank Levels should indicate an empty tank with lowest level light remaining on and the Start button light will flash. You can (repeatedly)
refill the tank with water and press the Start button to rinse out the tank as needed.
NOTE: If you suspect that the dispenser is plugged, add lemon juice to make the water slightly acidic.
Press the Power button to exit (when the tank is
5
empty).
This function will automatically exit if neither button is pressed for 2 hours.
NOTE: Bulk tank flush is recommended if you:
Change detergent or softener brands
1)
Accidently add softener to the detergent tank or
2)
vice versa
Put powdered detergent in the detergent tank
3)
Put non-concentrated fabric softener in the
4)
softener tank
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Proper Use of Detergent
GEAppliances.com
Using too little or too much detergent is a common cause of laundry problems.
Use less detergent if you have soft water, a smaller load or a lightly soiled load.
For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.
GE recommends the use of High Efficiency detergents such as HE detergents are formulated to work with low water wash and rinse systems. HE detergents reduce the oversudsing problems commonly associated with regular detergents.
When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessive detergent will negatively impact wash performance.
in your energy efficient washer.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates)
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so so can result in death, explosion, or fire.
- Fire Hazard
and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy).
Loading the Washer
Load dry items loosely in the washer basket. For best results on small loads, load items evenly
and loosely around the outside of the basket. For best results on medium and large loads, load
items evenly and loosely around the outside of the basket, filling in the center to result in an even load across the full width of the basket.
Average Small Load
Clothes Level
Clothes Level
For best results on small loads,
load items evenly and loosely
around the outside of the basket.
Do not place large items such as sheets, blankets
and towels across the infusor. Load them around the outside of the basket.
Do not put lawn or sofa cushions into the washer
as they are too big to move. Remove outer covers and ONLY wash them.
To add items after washer has started, press Unlock Lid, lift the lid and submerge additional items around the outside of the basket. Close lid and press Start to resume.
Average Medium Load
Clothes Level
For best results on medium and large loads, load items evenly and
loosely around the outside of the basket, filling in the center to
result in an even load across the full width of the basket.
Average Large Load
Washer Basket
Small Load
Washer Basket
Medium or Large Load
11
About Appliance Communication.
CleanSpeak
This washer can communicate with a compatible dryer (one whose Owner’s Manual contains a
CleanSpeak
TM
description) via WiFi Connect.
At the end of the wash cycle, the washer sends a signal to the dryer to indicated a preferred dry cycle. When the dryer becomes idle (“End” display times out - or­the door is opened) “CYCLE” will scroll across its cycle time display, its current cycle knob setting LED will be lit, and (if different) a second recommended cycle LED will blink. If “CYCLE” times out, pressing Power will refresh it and the LEDs. If the dryer cycle knob is turned, the solid LED will move accordingly. Pressing the dryer Start will initiate the cycle knob setting (solid LED) and turn off the recommended (blinking LED) if a different cycle is started.
WiFi Connect (for customers in the United States)
Your washer is GE WiFi Connect Enabled. A WiFi communciation card is built into the product allowing it to communicate with your smartphone for remote monitoring, control and notifications.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help. Labelling: Changes or modifications to this unit not expressly approved by the manufacturer could void the user’s
authority to operate the equipment.
Please visit www.GEAppliances.com/connect to learn more about connected appliance features, to learn what connected appliance app’s will work with your smartphone.
WiFi Connectivity: For assistance with the appliance or the ConnectPlus network connectivity, please call 800-GE-CARES.
12
Care and cleaning of the washer.
Cleaning the Interior of the Washer
To clean the interior of the washer, select the
Basket Clean feature on the control panel. This Basket Clean cycle should be performed, at a
minimum, once per month. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.
NOTE: Read the instructions below completely before starting the Basket Clean cycle.
1. Remove any garments or objects from the
washer and ensure the washer basket is
Pour into the washer basket
empty.
2. Open the washer lid and pour one cup or 250
ml of liquid bleach or other washing machine cleaner into the basket.
3. Close the lid and select the Basket Clean cycle. Push the Start button.
4. When the Basket Clean cycle is working, the display will show the estimated cycle time remaining. The cycle will complete in about 90 minutes. Do not interrupt the cycle.
Basket Clean may be interrupted by pressing the Start button in between cycles. A power outage
in the house might also interrupt the cycle. When the power supply is back, the Basket Clean cycle resumes where it had stopped. When interrupted, be sure to run a complete Basket Clean cycle before using the washer. If the Power button is pressed during Basket Clean, the cycle will be lost.
IMPORTANT:
Run Basket Clean with 1 Cup (250 ml) of
bleach once a month.
After the completion of a Basket Clean cycle,
the interior of your washer may have a bleach smell.
It is recommended to run a light color load
after the Basket Clean cycle.
GEAppliances.com
13
Before you call for service…
Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit
GEAppliances.com. You may not need to call for service.
WATER Possible Causes What To Do
Short spray and delay Lid was opened and closed • This is normal. See FUNCTIONALITY CHECK in the Safety after pushing the Start between cycle selection and Instructions section. button start
Water level seems low This is normal • Water may not cover the top level of the clothes.
This is normal for this high efficiency washer.
Banging sound during Drain stand pipe is too low • The drain hose must exceed 32” height at some point between drain the washer back and the drain pipe.
Too many suds Soft water • Try less detergent.
Too much detergent • Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load.
Type of detergent • Switch to High Efficiency detergent such as .
Water leaks Type of detergent • Switch to High Efficiency detergent such as . Using too much detergent • Use less detergent. Use less soap if you have soft water,
in washer a smaller load or a lightly soiled load. Fill hoses or drain hose is • Make sure hose connections are tight at faucets and
improperly connected rubber washers are installed. Make sure end of drain hose is correctly inserted in and secured to drain facility.
Household drain may • Check household plumbing. You may need to call be clogged a plumber.
Drain hose rubs on wall • Make sure drain hose does not make contact with the wall. May cause excessive wear on the hose.
Constant water pressure • Tighten hoses at the faucets. to the fill hoses at the • Check condition of the fill hoses; they should be replaced
Water temperature Cooler water temperatures • New laundry detergents have been formulated to work seems incorrect provide improved energy with cooler water temperatures without affecting wash
efficiency performance. Water supply is turned off • Turn both hot and cold faucets fully on and make sure hoses
or improperly connected are connected to correct faucets. NOTE: Water valves are marked H” and “C” and internal valve screens are color coded.
Water valve screens are • Turn off the water source and remove the water connection stopped up hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.
Cool/Cold Water when • This is normal. The washer senses water temperature and
selecting Hot optimizes for best results. Cold water is added periodically when hot is selected.
House water heater is • Make sure house water heater is delivering water at not set properly 120°F–140°F (48°C–60°C).
Water pumped out before Lid lifted or cycle was put in Reset cycle. cycle is complete pause for over 8 hours
Water won’t drain Drain hose is kinked or • Straighten drain hose and make sure washer is not sitting on it.
improperly connected • Top of drain outlet should be less than 6 ft (1.8 m) above floor.
Washer pauses at the This is normal • The washer is sensing the load. beginning of cycles
Washer pauses during The Soak Option • This is normal. The washer alternates between agitate and wash cycle was chosen soak during these cycles to get your clothes cleaner with
less wear.
Washer pauses during This is normal • The washer may pause during the spin cycle to remove spin cycle soapy water more efficiently.
Washer does not fill This is normal • The lid must be closed for washer to fill or operate. when lid is open
water source
every 5 years.
14
GEAppliances.com
OPERATION Possible Causes What To Do
Washer won’t operate Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on. Controls are not set properly • Check controls. /LGLVRSHQ³VDIHW\IHDWXUH • Close lid and press Start.
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or tripped/blown reset breaker. Washer should have a separate outlet.
Electronics need to be reset • Unplug washer, wait 2 minutes, plug back in and press Start. Start was not pressed • Press Start. Lid magnet missing • Call for service. Bulk detergent tank is on but empty • Turn off bulk detergent tank or fill bulk detergent tank with more detergent. Bulk softener tank is on but empty • Turn off bulk softener tank or fill bulk softener tank with more softener.
Dispenser not dispensing properly placed in dispenser They should only be added directly to the wash basket following the
manufacturer’s directions.
Unexplained time and/or Changing options • This is normal. Several options will change other options to settings changes maximize washer performance. Detergent Cup Amount changes
are not saved.
Movement inside machine Shifting mechanism is • When the machine is manually turned off, the shifter will when shut off disengaging the motor disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, it will resume when lid is closed.
Basket seems loose Basket moves or rotates freely • Washer basket does not have a traditional brake. Washer basket will move freely. This is normal.
PERFORMANCE Possible Causes What To Do Clothes too wet Incorrect cycle selected. • Make sure the cycle selected matches the load you are
washing. Some fabrics will feel wetter when rinsed with cold water.
Blinking Spin light or Spin Out of balance condition • Allow cycle to continue and finish. light on at end of cycle has been detected If load is wet at the end of the cycle, even out load and run a
Drain Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
• Make sure you have selected the Fabric Softener option.
• Pretreat stain and rewash using Quick Rinse or Speedwash cycle before drying.
Dye transfer • Sort whites or lightly colored items from dark colors.
Grayed or yellowed Detergent amount • Be sure to follow detergent manufacturer’s directions. clothes
Hard water • Use a water conditioner like or install a water softener.
Water is not hot enough • Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).
Washer is overloaded • Loosely load clothes no higher than the top row of holes in the washer basket. For best results, load items around the outside of the basket.
Dye transfer • Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated.
Lint or residue on Clothes are air or line dried • If you do not dry your clothes with a clothes dryer, your clothes clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors. Washing too long • Wash small loads for a shorter time than larger loads. Detergent not dissolving
• Try a liquid detergent.
• Use warmer water temperature. Overloading • Loosely load clothes in the washer basket. For best results, load
items around the outside of the basket. Incorrect use of fabric • Check fabric softener package for instructions
softener and follow directions for using dispenser.
• Make sure you have selected the Deep Rinse option.
Laundry detergent packetLaundry detergent packets should not be used in the dispensers.
& Spin cycle.
• Rewash using Quick Rinse or Speedwash cycle with Extra Rinse option.
15
Before you call for service…
Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on poly- • While this is not caused by the washer, you can slow the
cotton blends and fuzzy fabrics pilling process by washing garments inside out.
Snags, holes, tears, rips Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers. or excessive wear buttons, belt buckles,
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.
Chemicals like hair bleach or • Rinse items that may have chemicals on them before washing. dye, permanent wave solution Use Quick Rinse or Speedwash cycle with Extra Rinse option.
Wrinkling Incorrect wash and • Match Cycle selection to the type of fabric you are washing dry cycles (especially for easy care loads).
Improper sorting • Avoid mixing heavy items (like work clothes) with light items (like blouses).
• Try a fabric softener. Overloading or incorrectLoosely load clothes in the washer basket.
water level Repeated washing in • Wash in warm or cold water.
water that is too hot
Bleach left in dispenser Didn’t start or finish cycle • Run either a Basket Clean, Quick Rinse or Speedwash cycle after adding bleach (with Bleach option) to clean out the dispenser. In the future, make sure to select Bleach option when adding bleach.
zippers and sharp objects left in pockets
• Turn knits (which snag easily) inside out.
• Remove loose items like pins, objects in pockets and sharp buttons.
SOUNDS Possible Causes Reason
Washer seems This is normal • The washer is very quiet during portions of the wash cycle. too quiet
“Metallic clicking” Shifter mechanism is • The drive system will engage at the start of agitate and
engaging or disengaging disengage when agitate is complete. This occurs multiple times during the wash.
Back and forth “swoosh” Electric motor reversing • This machine has a drive system that doesn’t use gears. or light “clicking” sound direction This sound is the motor rotating back and forth to clean during agitate your laundry.
Quick short agitation Clothing redistribution • At the end of agitate, the motor makes short agitation strokes sounds at end of agitate to redistribute the load.
“Click” when water Relay switch • The relay makes a click sound when activated. The water stops filling level activates the relay and stops filling.
“Clicking” behind Control Automatic Temperature • Two valves mix cold and hot water. The “clicking” is when either Panel during fill Control Valve valve turns on or off to raise or lower the fill water temperature.
Water flow changes Automatic Temperature • Two valves mix cold and hot water. The flow changes when either during fill Control Valve valve turns on or off to raise or lower the fill water temperature.
Motor “whining up” or Motor ramping up/down • The motor will speed up incrementally during the spin cycle. “coasting down” in spin during spin cycle When spin is complete, it will coast until it stops.
“Humming” Water drain pump • The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is complete. “Gurgling” Water drain pump • When the pump starts drawing in air, It starts to gurgle.
The washer should then begin spinning and the sound will continue until it is done spinning.
Water “swishing” This is normal
Washer is noisy Washer is uneven • To level the washer, adjust the leveling legs by rotating the
• This washer uses a infusor wash action. Water swishing while the unit is agitating is normal, especially with smaller loads.
individual leg in the proper direction for up or down.
16
Notes. GEAppliances.com
17
GE Washer Warranty.
All warranty service provided by our Factory Service Centers, or an authorized Customer Care on-line, visit us at GEAppliances.com, or call 800.GE.CARES (800.432.2737). Please have serial number and model number
(For customers in the United States)
®
technician. To schedule service,
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
GEAppliances.com
under the warranty.
availa ble when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Factory Service technician the ability to quickly diagnose any issues with your appliance and helps GE improve its products by providing GE with information on your appliance. If you do not want your appliance data to be sent to GE, please advise your technician NOT to submit the data to GE at the time of service.
For The Period Of: We Will Replace:
One Year Any factory specified part of the washer which fails due to a defect in materials or workmanship.
From the date of the During this limited one-year warranty, we will also provide, free of charge, all labor and related original purchase service to replace the defective part.
Ten Years The motor, if it should fail due to a defect in materials or workmanship. During this additional
From the date of the nine-year limited warranty, you will be responsible for any labor and related service costs. original purchase
What Is Not Covered:
Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance.Failure of the product if it is abused, misused, or
used for other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit breakers.Products which are not defective or broken, or which are
working as described in the Owner’s Manual.
Damage to the product caused by accident, fire, floods
or acts of God.
Incidental or consequential damage caused by possible
defects with this appliance.
Defects or damage due to operation in freezing
temperatures.
Damage caused after delivery.
Product not accessible to provide required service.
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Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
If you need to order replacement parts, we recommend that you only use GE factory specified parts. These parts are designed to work with your appliance and are manufactured and tested to meet GE specifications.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
18
GE Washer Warranty. (For customers in Canada)
GEAppliances.ca
All warranty service provided by our Factory Service Centres or an authorized technician. For service, call 1.800.561.3344.
Please have serial number and model number available when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Factory Service technician the ability to quickly diagnose any issues with your appliance and helps GE improve its products by providing GE with information on your appliance. If you do not want your appliance data to be sent to GE, please advise your technician NOT to submit the data to GE at the time of service.
For The Period Of: We Will Replace:
One Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the limited one-year warranty, GE will also provide, free of charge, all labour and related original purchase service costs to replace the defective part.
Ten Years The motor, if it should fail due to a defect in materials or workmanship. During this additional
From the date of the nine-year limited warranty, you will be responsible for any labor and related service costs. original purchase
What Is Not Covered (in Canada):
Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance.Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit
breakers.
Products which are not defective or broken, or which
are working as described in the Owner’s Manual.
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Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
Damage to the product caused by accident, fire,
floods or acts of God.
Incidental or consequential damage caused by
possible defects with this appliance.
Defects or damage due to operation in freezing
temperatures.
Damage after delivery.
Product not accessible to provide required service.
This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. In-home warranty service will be provided in areas where it is available and deemed reasonable by MC Commercial to provide.
Warrantor: MC COMMERCIAL, BURLINGTON, ON, L7R 5B6
19
Consumer Support.
GE Appliances Website In the U.S.: GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts or even schedule service on-line. In Canada: www.GEAppliances.ca
Schedule Service In the U.S.: GEAppliances.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.
In Canada, call 1.800.561.3344
Real Life Design Studio In the U.S.: GEAppliances.com
*(VXSSRUWVWKH8QLYHUVDO'HVLJQFRQFHSW³SURGXFWVVHUYLFHVDQGHQYLURQPHQWVWKDWFDQEHXVHGE\SHRSOHRI
all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).
In Canada, contact: Manager, Consumer Relations,MC Commercial
Suite 310, 1 Factory Lane Moncton, N.B. E1C 9M3
Extended Warranties In the U.S.: GEAppliances.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires. In Canada, consult your local listings for an extended
warranty provider.
Parts and Accessories In the U.S.: GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at
800.626.2002 during normal business hours. Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should
be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
In Canada, consult your local listings for your nearest GE parts distributor or call 800.661.1616.
Contact Us In the U.S.: GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park Louisville, KY 40225
In Canada: www.GEAppliances.ca, or write to: Director, Consumer Relations, MC Commercial
Suite 310, 1 Factory Lane Moncton, N.B. E1C 9M3
For questions on installation call 1-800-626-2000 (US) and 1-800-561-3344 (Canada).
Register Your Appliance In the U.S.: GEAppliances.com
5HJLVWHU\RXUQHZDSSOLDQFHRQOLQH³DW\RXUFRQYHQLHQFH7LPHO\SURGXFWUHJLVWUDWLRQZLOODOORZIRUHQKDQFHG
communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In Canada: www.GEAppliances.ca
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