GE Feb-74 User Manual

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2-9774

25-Channel Cordless Speakerphone with
Type II Caller ID and Dual LCD Display
User’s Guide

2

IMPORTANT INFORMATION

NOTICE: The Industry Canada label identifies certified equipment. This certification means that
the equipment meets certain telecommunications network protective, operational and safety
requirements. The Industry Canada does not guarantee the equipment will operate to the user’s
satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power
utility, telephone lines and internal metallic water pipe systems, if present, are connected together.
This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact
the appropriate electric inspection authority, or electrician, as appropriate.

NOTES: This equipment may not be used on coin service provided by the telephone company.
Party lines are subject to telephone company tariffs and, therefore, you may not be able to use

your own telephone equipment if you are on a party line. Check with your local telephone
company.

INTERFERENCE INFORMATION

This equipment generates and uses radio frequency energy which may interfere with residential
radio and television reception if not properly installed and used in accordance with instructions
contained in this manual. Reasonable protection against such interference is ensured, although
there is no guarantee this will not occur in a given installation. If interference is suspected and
verified by switching this equipment on and off, the user is encouraged to try to correct the
interference by one or more of the following measures: Reorient the radio/television receiver’s
antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver into
separate circuit outlets. The user may also wish to consult a qualified radio/television technician
for additional suggestions. This equipment has been fully tested and complies with all limits for
Class B computing devices pursuant to part 15 FCC Rules and Regulations. This device complies
with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This
device may not cause interference, and (2) This device must accept any interference, including

interference that may cause undesired operation of the device.

HEARING AID COMPATIBILITY

This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.

INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

3

TABLE OF CONTENTS

IMPORTANT INFORMATION ................... 2

I

NTERFERENCE INFORMATION ............... 2

HEARING AID COMPATIBILITY .............. 2

I

NTRODUCTION ..................................... 4

CALLER ID ........................................ 4

CALL WAITING ................................... 4

CALLER ID WITH CALL WAITING ............. 4

VOICE MESSAGING ............................. 4

DIGITAL SECURITY SYSTEM ................... 4

I

NSTALLATION AND SETUP ....................... 5

MODULAR JACK REQUIREMENTS ......... 5

D

ESKTOP INSTALLATION...................... 6

W

ALL MOUNT INSTALLATION .............. 7

TELEPHONE SETUP ............................ 8

R

INGER SWITCH ................................ 8

V

OLUME .......................................... 8

SETTING THE AREA CODE FOR CALLER

ID ............................................. 9

T

ELEPHONE OPERATION ....................... 10

TO MAKE A CALL AT THE BASE

UNIT .................................... 10

TO RECEIVE A CALL AT THE BASE

UNIT .................................... 10

T

O MAKE A CALL FROM THE

HANDSET .............................. 10

R

ECEIVING A CALL .......................... 10

D

ISTINCTIVE RING ........................... 11

AUTO STANDBY .............................. 11

A

UTOMATIC REDIAL ......................... 11

T

O REDIAL THE LAST NUMBER CALLED

AT

THE HANDSET ..................... 11

TO REDIAL THE LAST NUMBER CALLED AT

THE

BASE ................................ 12

FAST REDIAL .................................. 12

M

UTE ........................................... 12

C

HANNEL ....................................... 12

TEMPORARY TONE .......................... 13

I

NTERCOM ...................................... 13

TO ACTIVATE INTERCOM ................. 14

FLASH ........................................... 15

P

AGE ............................................ 16

U

SING THE SPEAKERPHONE .............. 16

A

NSWERING AND PLACING CALLS ...... 17

SWITCHING BETWEEN SPEAKER AND

HANDSET ................................... 17

C

ALLER ID OPERATION ........................ 18

RECEIVING AND STORING CALLS ........ 18

R

EVIEWING MESSAGES .................... 19

M

ESSAGE ERRORS .......................... 19

DIALING A CALLER ID NUMBER ......... 20

D

ELETING CALLER ID RECORDS ......... 20

D

ELETING ALL CALLER ID

RECORDS .................................. 20

S

PECIAL FEATURES .............................. 21

C

ALL WAITING WITH CALLER ID ........ 21

STORING NAMES AND NUMBERS ....... 21

I

NSERTING A PAUSE IN THE DIALING

SEQUENCE .............................. 23

CHANGING A STORED NUMBER ...... 23

D

IALING A STORED NUMBER ......... 23

U

SING CALL BACK ...................... 24

CHAIN DIALING FROM MEMORY ..... 24

R

EVIEWING AND DELETING STORED

NUMBERS ............................... 25

V

ERY IMPORTANT PERSON (VIP)

F

EATURE ................................... 25

STORING A VIP NUMBER IN

MEMORY

................................. 25

C

ALLING A VIP NUMBER ............... 26

REMOVING A VIP NUMBER ............ 26

E

RASING ALL VIP NUMBERS .......... 26

V

OICE MESSAGING ...................... 26

M

ESSAGE INDICATORS ..................... 27

G

ENERAL PRODUCT CARE .................... 28

BATTERY SAFETY PRECAUTIONS ........ 28

T

ROUBLESHOOTING T IPS ....................... 29

C

ALLER ID..................................... 29

CALL WAITING ............................... 29

T

ELEPHONE .................................... 30

REN N

UMBER ................................... 32

CAUSES OF POOR RECEPTION ............... 33

T

ELEPHONE NETWORK INFORMATION ...... 33

R

EPLACING THE BATTERY ....................... 34

ACCESSORY ORDER FORM ................... 35

I

NDEX ............................................... 37

S

ERVICE ............................................ 39

4

Your GE cordless phone is designed to give you flexibility in use and high
quality performance. You can use this phone with basic telephone service,
but it fully functions when equipped with the following custom calling
features:

INTRODUCTION

CALLER ID

This feature allows you to see the number or name and number of the
person calling before you answer the phone.

CALL WAITING

This feature allows you to answer incoming calls while you are talking on
the phone.

CALLER ID WITH CALL WAITING

Also known as Type II Caller ID, this feature allows you to see the name
and number of a call that beeps in while you are talking on the phone with
someone else.

VOICE MESSAGING

This feature requires a subscription from the telephone company, allows
callers to leave messages while you are talking on the phone.

DIGITAL SECURITY SYSTEM

Your cordless phone uses a digital security system to prevent false ringing,
unauthorized access, and charges to your phone line.

IMPORTANT

When you place the handset in the base, the unit verifies its security code.
After a power outage or battery replacement, you should place the hand­set in the base for about 20 seconds to reset the code.

IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.

5

INSTALLATION AND SETUP

Base

Handset

AC power supply

Telephone line cord

Short telephone line cord

MODULAR JACK REQUIREMENTS

You need an RJ11(CA11A) type modular jack, which is the
most common type of phone jack and might look like the
one pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one installed.

INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed
near or on top of a TV or VCR. If such interference continues, move the
cordless telephone farther away from the TV or VCR.

Make sure your package includes the items shown here.

NOTE: Use only the Thomson power supply #5-2429 that came with this unit.
Using other adapters may damage the unit.

Wall mount bracket

WARNING:

TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

CAUTION

RISK OF ELECTRIC SHOCK
DO NOT OPEN

THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.

THE LIGHTNING
FLASH AND ARROW­HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.

CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USER­SERVICEABLE PARTS IN­SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.

SPEAKER

MEMORY REDIAL FLASH

CHARGE

IN USE

DEF

3

ABC

21

MNO6JKL5GHI

4

WXYZ9TUV8PQRS

7

#

OPER0TONE

*

MUTE

PAGE/INT

DIAL 1 +

CALL BACK DELETE ENTER VIP

PAUSE

DEF

3

ABC

21

MNO6JKL5GHI

4

WXYZ9TUV8PQRS

7

#

OPER0TONE

*

F

L

A

S

H

CH/

VIP

M

EM

O

R

Y

R

E

D
I

A

L

DELETE CALL BACK

ENTER INTERCOM

PHONE

DIAL +

6

DESKTOP INSTALLATION

1. Set the TONE/PULSE switch to TONE for touch-tone service, or PULSE
for pulse (rotary) service. If you don’t know which type of service you
have, check with the phone company.

2. Set the RINGER switch to ON so the handset rings for incoming calls.

3. Plug the power supply cord into the base and into an AC outlet.

4. Raise the base antenna.

5. Place handset in the base. Allow the phone to charge for 12 hours
before using the first time. The CHARGE/IN USE light comes on indicat­ing that the battery is charging. If you don’t charge the handset

battery properly (for 12 hours) when you first set up the phone,
performance of the battery will be compromised.

6. After charging, connect the telephone line cord to the phone and then to
the wall jack.

NOTE: Use only the Thomson power supply # 5-2429 that is compatible with
this unit. Using other adapters may damage the unit.

T/P switch

1

2

6

4

5

3

NOTE: For desktop charging, the

handset is able to charge facing up
or facing down.

7

WALL MOUNT INSTALLATION

Because it is necessary to cradle
the handset for 12 hours prior to
connecting it for use the first time,
it is better to leave the unit on a flat
surface during inital charge before
attempting to hang it on the wall.

1. Plug the power supply cord into
the base and into an AC outlet.

2. Place the handset in the base.

Allow phone to charge for
12 hours before using the
first time. The CHARGE/IN USE

light comes on. If you don’t
charge the handset battery
properly (for 12 hours) when you
first set up the phone, the
battery’s performance will be
compromised.

3. After charging, plug the short
telephone line cord into the
phone jack on the back of the
unit and then to the wall jack.

4. Attach the wall mount bracket by
inserting the two tabs at the top
and then snapping the tab at the
bottom into place.

5. Slip the mounting holes over the
wall plate posts and slide the unit
down firmly into place. (Wall
plate not included.)

NOTE: Use only the Thomson
power supply # 5-2429 that is
compatible with this unit. Using
other adapters may damage the
unit.

1

2

3

4

5

8

TELEPHONE SETUP

After charging the handset for an initial
12 hours:

1. Set the PULSE/TONE switch to TONE for
touch-tone service or PULSE for rotary
service. If you don’t know which type of
service you have, check with the phone
company.

2. Turn on the RINGER switch so the handset
rings for incoming calls.

1

PULSE/TONE switch

2

RINGER switch

RINGER SWITCH

The handset ringer switch can be
set to ON or OFF.

Also, the base has a 3-position
switch (OFF, LO, and HI) that
controls the unit's ringing ability.

If the switch is OFF, the unit will not
ring.

VOLUME

The handset has a VOLUME switch

with two settings: HI and NORMAL.
The base has a variable slide
control.

PHONE LINE

DC 12V

POWER

TONE PULSE

HIGH • • NORMAL

VOLUME

ON • • OFF

RINGER

VOLUME
control

HIGH • • NORMAL

VOLUME

ON • • OFF

RINGER

SPEAKER

MEMORY REDIAL FLASH

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

MUTE

PAGE/INT

DIAL 1 +

CALL BACK DELETE ENTER VIP

PAUSE

9

SETTING THE AREA CODE FOR CALLER ID

Setting your area code is necessary for proper caller ID operation.
Once you set the code, the phone will automatically remove it from local

calls within your area when a number from Caller ID is dialed back. You
must set the area code on both the handset and the base.

To set your area code:

1. Make sure the handset or speakerphone is OFF.

2. Press ENTER. The Caller ID display prompts you to enter your area
code.

3. Enter your 3-digit area code by pressing the appropriate number keys.

3a. If 7-digit dialing (no area code) is accepted for local calls in you area,

enter your 3-digit area code using the number keys.

3b. If, instead, 10-digit dialing (area code + number) is required for ALL

local calls in your area, enter "000" to prevent area codes from being
removed.

The phone emits 2 beeps to confirm it has accepted the area code entry.

4. To change or enter your area code again, follow steps 1-3 above.

SPEAKER

MEMORY REDIAL FLASH

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

MUTE

PAGE/INT

DIAL 1 +

CALL BACK DELETE ENTER VIP

PAUSE

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

F

L

A

S

H

CH/

VIP

M

EM

O

R

Y

R

E

D

I

A

L

DELETE CALL BACK

ENTER INTERCOM

PHONE

DIAL +

ENTER
button

10

TELEPHONE OPERATION

TO MAKE A CALL AT THE
BASE UNIT

1. Press SPEAKER. The indicator
light will come on.

2. Wait for dial tone.

3. Dial phone number.

4. When finished, press SPEAKER
to hang up.

TO RECEIVE A CALL AT THE
BASE UNIT

1. Press SPEAKER.

2. When finished, press SPEAKER
to hang up.

TO MAKE A CALL FROM THE
HANDSET

To make a call, press the PHONE
button before you dial. To hang up,
press PHONE again or put the
handset back on the base.

RECEIVING A CALL

1. Check the display to see who is
calling.

2. Press the PHONE button to
answer the call.

SPEAKER

MEMORY REDIAL FLASH

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

MUTE

PAGE/INT

DIAL 1 +

CALL BACK DELETE ENTER VIP

PAUSE

SPEAKER
button

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

F

L

A

S

H

CH/

VIP

M

EM

O

R

Y

R

E

D

I

A

L

DELETE CALL BACK

ENTER INTERCOM

PHONE

DIAL +

PHONE
button

11

DISTINCTIVE RING

The base unit and the cordless
handset are capable of receiving
the distinctive ringing patterns
generated through your local
telephone company as a special
service. This custom calling service
is available only through your local
telephone company.

AUTO STANDBY

While the handset is "on", place it in
the base and it will automatically
hang up.

AUTOMATIC REDIAL

The handset and base each keep a
separate redial number (up to 48
digits).

The number will remain in the
redial memory until another
number is dialed.

TO REDIAL THE LAST NUMBER
CALLED AT THE HANDSET

1. Pick up handset.

2. Press PHONE.

3. Wait for dial tone.

4. Press REDIAL.

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

F

L

A

S

H

CH/

VIP

M

EM

O

R

Y

R

E

D

I

A

L

DELETE CALL BACK

ENTER INTERCOM

PHONE

DIAL +

REDIAL
button

12

TO REDIAL THE LAST NUMBER
CALLED AT THE BASE

1. Press SPEAKER.

2. Wait for dial tone.

3. Press REDIAL.

FAST REDIAL

If you want to keep dialing a busy
number in rapid succession, you
can do so with Fast Redial. When
you hear the busy signal, just press
the REDIAL button. The phone will
go off-line, on-line and then redial
the busy number. Press REDIAL to
try again.

MUTE

To prevent the person you are
speaking to from hearing you while
in speakerphone mode, press the
MUTE button. Mute can be accessed
from the base, and "

MUTE

" will
show in the base display. Press
MUTE again to cancel.

SPEAKER

MEMORY REDIAL FLASH

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

MUTE

PAGE/INT

DIAL 1 +

CALL BACK DELETE ENTER VIP

PAUSE

REDIAL
button

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

F

L

A

S

H

CH/

VIP

M

EM

O

R

Y

R

E

D

I

A

L

DELETE CALL BACK

ENTER INTERCOM

PHONE

DIAL +

MUTE
button

CHANNEL
(CH) button

CHANNEL

While talking, if you ever experience
any interference or don’t have clear
voice quality, press and release the
CHANNEL (CH) button on the
handset to advance to another
channel.

13

TEMPORARY TONE

This feature enables pulse (rotary)
service phone users to access
touch-tone services offered by
banks, credit card companies, etc.,
by pressing the TONE button to
temporarily make the phone touch­tone compatible. To get information
about your bank account, for
example, you would:

1. Call the bank’s information line.

2. Press the TONE button after your

call is answered.

3. Follow the voice instructions to

complete your transaction.

4. Hang up when finished. The phone

returns to pulse (rotary) service.

INTERCOM

The intercom feature of your
cordless phone allows you to have a
two-way conversation between the
handset and the base unit without
tying up the telephone line. Since
the telephone line is not being used,
you can still receive incoming calls.

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

F

L

A

S

H

CH/

VIP

M

EM

O

R

Y

R

E

D

I

A

L

DELETE CALL BACK

ENTER INTERCOM

PHONE

DIAL +

SPEAKER

MEMORY REDIAL FLASH

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

MUTE

PAGE/INT

DIAL 1 +

CALL BACK DELETE ENTER VIP

PAUSE

TONE
button

Intercom
(INT)
button

INTERCOM
button

TONE
button

14

TO ACTIVATE INTERCOM

1a. From the handset
Press the INTERCOM button.
1b. From the base
Press PAGE/INT to page the handset; wait for the person with the

handset to press INTERCOM.

2. A paging tone will sound at the base; the intercom is now active.

3. When finished, press INTERCOM on the handset, or PAGE/INT on the
base, to deactivate intercom.

NOTE: Handset must be within range of the base unit in order for intercom
to function.

15

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

F

L

A

S

H

CH/

VIP

M

EM

O

R

Y

R

E

D

I

A

L

DELETE CALL BACK

ENTER INTERCOM

PHONE

DIAL +

SPEAKER

MEMORY REDIAL FLASH

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

MUTE

PAGE/INT

DIAL 1 +

CALL BACK DELETE ENTER VIP

PAUSE

FLASH
button

FLASH
button

FLASH

Use the FLASH button to activate custom calling services, such as call
waiting or call transfer. These services are available through your local
phone company. The FLASH button is also used to enter a pause in the
dialing sequence when using the handset. PAUSE is used on the base.

TIP: Do not use the PHONE or SPEAKER buttons to activate custom calling
services, such as call waiting, or you will hang up the phone. Also, do not use
the FLASH button to hang up the phone.

16

USING THE SPEAKERPHONE

For best speakerphone performance, avoid the following:

• Areas with high background noise. (The microphone might pick up

these sounds and prevent the speakerphone from going into the
receiving mode when you finish talking.)

• Surfaces affected by vibration.

• Recessed areas such as in a corner, under a cupboard, or next to a

cabinet, which can generate an echo effect.

SPEAKER

MEMORY REDIAL FLASH

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

MUTE

PAGE/INT

DIAL 1 +

CALL BACK DELETE ENTER VIP

PAUSE

PAGE
button

PAGE

Press the PAGE button on the base
to momentarily locate a misplaced
handset or request an intercom
conversation. When you press the
PAGE button, the handset beeps
and gives a series of tones for a
short period.

PAGING YOU

also
shows on the handset display. To
activate FIND, press and hold the
PAGE button. You will hear a
continuous series of tones until you
find the handset. Press the PHONE
button when you locate it.

17

Note the following guidelines when you use the speakerphone:

• The speakerphone works similar to a two-way radio in that you can only

listen or talk one at a time.

• Stay reasonably close to the phone so that you can be clearly heard by

the person to whom you are speaking.

• The speakerphone indicator light is on when the speakerphone is in use.

ANSWERING AND PLACING CALLS

Receiving a Call

1. Pick up handset and press PHONE or press SPEAKER on base to answer

an incoming call.

2. Press SPEAKER or replace handset to hang up the phone.

SWITCHING BETWEEN SPEAKER AND HANDSET

You can switch between speakerphone and handset after dialing a number,
or anytime during a conversation.

• Speaker to Handset — Pick up the handset.

• Handset to Speaker — Press SPEAKER, then hang up the handset.

18

CALLER ID OPERATION

This Caller ID cordless telephone receives and displays information
transmitted by your local phone company. This information can include
the phone number, date and time; or the name, phone number, date
and time.

RECEIVING AND STORING CALLS

When you receive a call, the Caller ID information is transmitted by the
phone company to your caller ID telephone between the first and second
ring.

• You can monitor the information as it is displayed and decide whether
or not to answer the call.

• If you are not at home, the telephone stores the information so that you
can see who called while you were out.

NOTE: The Caller ID memory holds 25 names and numbers. When the
memory is full, only the most recent calls are stored. The oldest stored number
in memory is deleted to make room for the newest call, which will be desig­nated as call #25 in the Caller ID display.

VERY IMPORTANT: The Caller ID feature of this product requires a subscrip­tion to Caller ID service from your telephone company.

Time

Date

Caller ID name

Call sequence number

Caller ID phone number

10:51

A.M.

8/11

CALL

NEW

#

25

JOHN SMITH

234 567 8901

19

This caller ID record shows that
John Smith called at 10:51 a.m. on
August 11. This is the 25th call
stored in memory and it is a new
call.

REVIEWING MESSAGES

As calls are received and stored, the display is updated to let you know
how many calls have been received.

• Press the arrow up button to begin with the oldest call and scroll
toward more recent calls (higher numbers).

• Press the arrow down button to begin with the most recent call and
scroll toward older calls (lower numbers).

MESSAGE ERRORS

• If there is an error in the transmission of
information to your caller ID phone,

CALLER ID ERROR

appears in the

display.

• If you have not subscribed to Caller ID
service or it is not working,

NO CALLER

ID

will show in the display.

NOTE: Check with your local
phone company regarding
name service availability.

CALLER ID ERROR

NO CALLER ID

As you review calls, the display shows you
the following information:

• ...the telephone number of the caller

• ...the number of the call, with regard to
the order received

• ...the name of the caller, if this service is
available in your area

• ...time and date the call was received.

If the number does not fit in the display,
press ENTER to see the rest of the Caller
ID information.

10:51

A.M.

8/11

CALL

NEW

#

25

JOHN SMITH

234 567 8901

20

DELETING CALLER ID RECORDS

To delete only the record in the display:

1. Press or to review CID records.

2. Select the record to delete.

3. Press DELETE.

The display asks you to confirm the deletion.

4. Press DELETE again to erase the record.

DELETING ALL CALLER ID RECORDS

To delete all the records in memory:

1. Press or to review CID records.

2. Press and hold DELETE.

The display asks you to confirm that you

want to erase all records.

3. Press DELETE again to erase all records.

DIALING A CALLER ID NUMBER

• Make sure the phone is OFF.

• Use the arrow buttons to display the desired
caller ID record.

• Press the CALL BACK button if the number is
local.

• Press the DIAL 1+ key (# on the handset, or
MUTE on the base) to dial a long distance
number or a number that requires you to dial
"1" for proper connection.

ERASE CALL ID?

DELETE

ERASE ALL?

CALL BACK

#

DIAL 1+

DELETE

DELETE

DELETE

21

DEF

3

ABC

21

MNO

6

JKL

5

GHI

4

WXYZ

9

TUV

8

PQRS

7

#

OPER

0

TONE

*

DIAL +

SPECIAL FEATURES

CALL WAITING WITH CALLER ID

Provided your telephone company is able to
integrate Caller ID and Call Waiting services, you
will see who is calling you when you hear the call
waiting beep. The caller identification information
appears in the display after you hear the tone.

• Press the FLASH button to put the person to
whom you're talking on hold and answer the
incoming call.

FLASH

The handset or speakerphone must be OFF when
you store numbers.

1. Press the MEMORY button.

2. Press ENTER.
The display prompts you to

ENTER NAME

(up to

15 characters).

3. Use the keypad to store a name. More than
one letter is stored in each of the number keys.
For example, to enter

Joe Smith

: press 5 for J;
press 6 three times for O; press 3 two times for
E; press 1 to enter a space before you start
entering the last name; press 7 four times for
S; press 6 for M; press 4 three times for I;
press 8 for T; and 4 two times for H.

STORING NAMES AND NUMBERS

You can store up to 20 numbers in memory for quick dialing. The memory
for the base and handset are separate, with 10 locations for each.

MEMORY

ENTER

12:2

P.M.

4/3

CALL

NEW

#

13

JANE DOE

109 876 5432

ENTER

22

• If you are using two letters consecutively that are
stored in the same number key, you must press
ENTER between the letters. For example, if you
enter Barb, press 2 two times for B; press ENTER;
press 2 for A; 7 three times for R; and 2 two times
for B. You need to press enter between the B and
the A since they are stored within the same
number key.

NOTE: To enter characters other than letters, press
and scroll through the choice available on numbers

1,2,3,4,5,6 and 8.

4. Press MEMORY.

The display prompts you to

ENTER TEL NUMBER.

5. Use the keypad to enter the number you want to
store (up to 24 digits).

6. Press MEMORY. The display prompts you with

SELECT MEMO

. Press a number key (0-9) to store

the dialed number in that memory location.

7. Record whose number is stored in the location on
the memory directory card on the back of the
handset. You will also be able to view the name
and number in the display.

NOTE: If you do not want to enter the name, skip
Step 3.

TIP: If you make a mistake while storing names and numbers, you can use
the DELETE button to backspace and correct errors.

MEMORY

23

CHANGING A STORED NUMBER

Use the same procedure to change a stored
number as you do to store a number—in a
sense, you are just reassigning the memory
location.

DIALING A STORED NUMBER

1. Make sure the phone is ON by pressing the
PHONE or SPEAKER button.

2. Press MEMORY

3. Press the number (0-9) for the desired
memory location.

PHONE

MEMORY

CALL BACK

INSERTING A PAUSE IN THE DIALING
SEQUENCE

Press the FLASH button (on the handset or
PAUSE/VIP on the base) to insert a delay in the
dialing sequence when storing a phone num­ber. A delay is sometimes needed to wait for a
dial tone. For example, after you dial 9 for an
outside line or to wait for a computer access
tone. Each pause counts as 1 digit in the
dialing sequence.

FLASH

VERY IMPORTANT: If you make test calls to emergency numbers stored in
memory, remain on the line and briefly explain the reason for the call to the
dispatcher. Also, it is a good idea to make these calls in off-peak hours, such as
early morning or late evening.

24

CHAIN DIALING FROM MEMORY

Use this feature to make calls that require a sequence of numbers, such as
a calling card number used for a frequently called long distance number.
The following example shows how you can store each part of the long
dialing sequence and use chain dialing to make a call through a long
distance service:

The Number For Memory Location

Long distance access number 7
Authorization code 8
Frequently called long distance number 9

1. Make sure the phone is ON.

2. Press MEMORY and then press 7.

3. When you hear the access tone, press MEMORY and then press 8.

4. At the next access tone, press MEMORY and then 9.

TIP: Wait for the access tones before pressing the next memory button or
your call might not go through.

USING CALL BACK

Call Back is used to automatically dial a number stored in
memory.

1. Make sure the phone is OFF by pressing the PHONE or
SPEAKER button.

2. Press MEMORY.

3. Use the arrow buttons to scroll through the numbers stored
in memory and press CALL BACK when you reach the
desired number.

CALL BACK

25

VERY IMPORTANT PERSON (VIP) FEATURE

You can designate 5 Caller ID records as VIP. Each time someone on the
VIP list calls, you will hear a different ringing tone.

STORING A VIP NUMBER IN MEMORY

1. Use the arrow buttons to scroll through the
Caller ID records for desired number.

2. Press VIP on the base or CH/VIP on the
handset.

3. Press ENTER.

The phone emits 2 beeps to confirm it has
transferred the number from Caller ID memory
into VIP memory.

REVIEWING AND DELETING STORED NUMBERS

1. Press MEMORY

2. Select the stored number with the review
arrow buttons.

3. While the entry is displayed, press the
DELETE key to delete the entry.

The display asks you to confirm that you

want to delete the entry.

4. Press DELETE a second time to delete the
entry.

To exit the memory review mode, press
MEMORY.

MEMORY

DELETE

DELETE

VIP

ENTER

ERASE MEMO?

NOTE: If name information is not in the caller ID record, the name will not
be stored in the memory location. Also, in order for the handset or base to
have a different ringing tone, the desired VIP number must be stored in the
handset and/or base.

26

CALL BACK

VIP

DELETE

ERASE ALL VIP?

CALLING A VIP NUMBER

1. Press the VIP button.

2. Use the arrow buttons to scroll through the
VIP list.

3. When you see the desired name/number in
the display, press CALL BACK for local calls.
If the VIP number is long distance, just
press DIAL + (# on the handset, or MUTE on
the base) to automatically enter the "1"
needed to complete a long distance call.

REMOVING A VIP NUMBER

1. Press VIP.

2. Use the arrow buttons to scroll through the
VIP list.

3. When you see the desired name/number in
the display, press DELETE.

4.

ERASE CALL ID?

appears in the display.

Press DELETE again.

ERASING ALL VIP NUMBERS

1. Press VIP and the arrow keys.

2. Press and hold the DELETE button.

3.

ERASE ALL VIP

? appears in the display.

4. Press DELETE again.

VOICE MESSAGING

Provided your phone company offers voice
messaging service and you subscribe to it, the
CHARGE/IN USE light on the base will flash
when the phone is not in use to indicate there
is a message waiting. It will stop flashing after
the message has been reviewed.

VIP

VIP

DELETE

DELETE

10:51

A.M.

8/11

CALL

NEW

#

25

JOHN SMITH

234 567 8901

27

MESSAGE INDICATORS

The following indicators show the status of a message or the unit.

CALLER ID ERROR Caller information has been interrupted during

transmission or the phone is excessively noisy.

ENTER AREA CODE Prompt telling you to enter your area code.
ENTER NAME Prompt telling you to enter name into VIP

memory or one of the 10 memory locations.

ERASE ALL? Prompt asking you if you want to erase all Caller

ID records.

ERASE ALL VIP? Prompt asking you if you want to erase all 5 VIP

records.

ERASE CALL ID? Prompt asking you if you want to erase the

current Caller ID record or VIP record that is
shown on the display.

ERASE MEMO? Prompt asking you if you want to erase one of the 10

numbers stored in the phone's outgoing memory.

NEW Number of new calls since you last reviewed your

messages.

OUT OF AREA The incoming call is from an area not serviced by

Caller ID or the information was not sent

PAGING YOU Someone is pressing the PAGE button.
PRIVATE The person is calling from a number that has been

blocked from caller ID transmission.

REPT Repeat call message. Indicates that a new call from the

same number was received more than once.

NO CALLER ID There is an incoming call, but you have not ordered

Caller ID service or it is not working properly.

28

BATTERY SAFETY PRECAUTIONS

• Do not disassemble, mutilate, puncture, wet, or dispose of battery in
fire. Like other batteries of this type, if it is burned or punctured, it could
release toxic materials which can cause injury.

• Keep batteries out of the reach of children.

GENERAL PRODUCT CARE

To keep your telephone working and looking good, follow these guidelines:

• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.

• Avoid dropping the handset, as well as other rough treatment to the
phone.

• Clean the phone with a soft cloth.

• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.

• Retain the original packaging in case you need to ship the phone at a
later date.

• Periodically clean the charge contacts on the handset and base with a
soft cloth.

Ni-Cd

Must be Recycled or

Disposed of Properly

Contains

Nickel-Cadmium

Rechargeable Battery

NOTE: This product contains a nickel-cadmium recharge­able battery and must be recycled or disposed of properly.
We suggest that you check with your local Environmental
Agency regarding recycling or disposal.

29

TROUBLESHOOTING TIPS

CALLER ID

PROBLEM SOLUTION

No Display

• Try replacing the battery.

• If you are using AC power, make sure that the
unit is connected to a non-switched electrical
outlet. Disconnect the unit from the plug and plug
it in again.

Caller ID Error

• The unit displays this message if it detects
anything other than valid Caller ID information
during the silent period after the first ring. This
message indicates either the presence of noises
on the line, or that an invalid message has been
sent from the telephone company.

CALL WAITING

PROBLEM SOLUTION

• You must subscribe to Call Waiting for this
feature to work.

• Even if you have subscribed to both Call
Waiting and Caller ID, you must call your phone
company and tell them to integrate your Call
Waiting and Caller ID services.

You hear call
waiting tone but
number does not
appear in display.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

30

TELEPHONE

PROBLEM SOLUTION

No dial tone

• Check installation:
— Is the base power cord connected to a working

outlet?
— Is the PHONE or SPEAKER light on?
— Is the telephone line cord connected to the

base unit and the wall jack?

• Disconnect the base from the wall jack and
connect another phone to the same jack. If there
is no dial tone in the second phone, the problem
might be your wiring or local service.

• Is the handset out of range of the base?

• Make sure the battery is properly charged (12
hours).

• Is the battery pack installed correctly?

• Did the handset beep when you pressed the
PHONE button? Did the light come on? The
battery may need to be charged.

• Make sure the TONE/PULSE switch on the base
is correctly set.

Handset does not ring

• Make sure the RINGER switch on the handset is
turned to ON.

• You may have too many extension phones on
your line. Try unplugging some phones.

• See solutions for "No dial tone."

Dial tone is OK, but
can’t dial out

31

# button does not work

• Make sure phone is set to TONE.

• Change channels

• Is handset out of range? Move closer to the base.

• Does the base need to be relocated?

• Charge battery.

• Make sure base is not plugged into an outlet
with another household appliance

Unit beeps

• Place handset in base for 20 seconds to reset
the security code. If that doesn’t work, charge
battery for 12 hours.

• Clean charging contacts on handset and base
with a soft cloth, or an eraser.

• See solutions for “No dial tone.”

• Replace battery.

Memory Dialing

• Did you program the memory location keys
correctly?

• Did you follow the proper dialing sequence?

• Make sure TONE/PULSE switch is correctly set.

• Did you reprogram numbers into memory after
power outage or replacing battery?

You experience static,
noise, or fading in and
out

32

Battery

If you experience any of the following problems,
even after fully recharging the battery, you may
need to replace the battery pack:

• Short talk time

• Poor sound quality

• Limited range

• CHARGE/IN USE light fails to light

REN NUMBER

On the bottom of this equipment is a label indicating, among other
information, the FCC Registration number and Ringer Equivalence Number
(REN) for the equipment. You must, upon request, provide this information
to your telephone company.

The REN is useful in determining the number of devices you may connect
to your telephone line and still have all of these devices ring when your
telephone number is called. In most (but not all) areas, the sum of the
RENs of all devices connected to one line should not exceed 5. To be
certain of the number of devices you may connect to your line as deter­mined by the REN, you should contact your local telephone company.

33

CAUSES OF POOR RECEPTION

• Aluminum siding on the building

• Foil backing on building insulation

• Heating ducts and other metal construction can shield radio signals

• You’re too close to appliances such as microwaves, stoves,
computers, etc.

• Atmospheric conditions, such as strong storms

• Base is installed in the basement or lower floor of the house

• Base is plugged into an AC outlet with other electronic devices

• Baby monitor is using the same frequency

TELEPHONE NETWORK INFORMATION

Should your equipment cause trouble on your line which may harm the
telephone network, the telephone company, where practicable, may notify
you that temporary discontinuance of service may be required. Where
prior notice is not practicable and the circumstances warrant such action,
the telephone company may temporarily discontinue service immediately.

The telephone company may make changes in its communications
facilities, equipment, operations or procedures where such action is
required in the operation of its business. If these changes are expected to
affect the use or performance of your telephone equipment, the telephone
company will likely give you adequate notice to allow you to maintain
uninterrupted service.

Notice must be given to the telephone company upon termination of your
telephone from your line.

34

The handset comes with a brand new, consumer-replaceable nickel
cadmium (NiCad) battery pack. With normal use and recharging, a NiCad
battery pack should last a full year. Use GE BT-12 replacement battery.

TO REPLACE THE BATTERY:

1. Make sure phone is OFF before you replace battery.

Plug

REPLACING THE BATTERY

2. Slide open
the battery
compartment
door.

3. Remove battery
strap.

4. Pull out the
battery plug.

5. Remove the
battery pack.

6. Replace and
plug in the
new battery
pack.

Battery Holding Strap

7. Replace the
battery strap.

8. Replace the
battery
compart­ment door.

CHARGE/IN USE
indicator

9. Charge the
battery for
12 hours before
use.

SPEAKER

MEMORY REDIAL FLASH

CHARGE

IN USE

DEF

3

ABC

21

MNO6JKL5GHI

4

WXYZ9TUV8PQRS

7

#

OPER0TONE

*

MUTE

PAGE/INT

DIAL 1 +

CALL BACK DELETE ENTER VIP

PAUSE

35

ACCESSORY

ORDER

FORM

CATALOG NUMBER

DESCRIPTION

My card expires:

My card expires:

____________________________________________________________________

Authorized Signature

Copy the number above your

name on the MasterCard

TOTAL

QUANTITY

PRICE*

BT-12

For credit card purchases

Your complete charge card number, its expiration date and your

signature are necessary to process all charge card orders.

Copy your complete account number from your VISA card.

We are required by law to collect the appropriate sales tax for

each individual state, county, and locality to which the

merchandise is being sent.

*Prices are subject to change without notice.

Total Merchandise...........................................$_______________

Sales Tax................................................... ... $_______________

Replacement handset battery

5-2429

$14.95

$9.95

Copy your complete account number from your MasterCard.

AC power supply adapter

Use VISA or MasterCard preferably. Money order or check must be in U.S. currency

only. No COD or Cash.

All accessories are subject to availability. Where applicable, we will ship a

superseding model.

Shipping, Handling, and Insurance............. $_______________

Total Amount Enclosed.................................$_______________

Mail order form and money order or check (in U.S. currency)

made payable to Thomson Consumer Electronics, Inc. to:

Consumer Electronics

Mail Order Department

P.O. Box 8419

Ronks, PA 17573-8419

This is your return label. Please print clearly.

To:

Name________________________________________________________

Address_____________________________________ Apt.____________

City ________________________State________ ZIP_________________

$5.00

Please make sure that this form has been filled out completely.

CUSTOMER: CUT ALONG DOTTED LINE.

✂

36

37

INDEX

A

Accessory Order Form 35
Auto Standby 11

B

Battery replacement 34
Battery Safety Precautions 28

C

Caller ID

Call Waiting 4, 21
Deleting all records 20
Deleting records 20
Dialing 20
Message Errors 19
Operation 18
Receiving and storing calls 18

Reviewing messages 19
Chain Dialing from memory 24
Changing a stored number 23
Channel 12

D

Desktop Installation 6
Dialing a stored number 23
Distinctive Ring 11

F

Flash 15

G

General Product Care 28

H

Hearing Aid Compatibility 2

I

Important Information 2
Installation 5

Desktop 6

Wall mount 7
Intercom 13, 14
Interference Information 2
Introduction 4

M

Memory Feature
Chain Dialing 24
Changing a stored number 23
Deleting stored numbers 25
Dialing a stored number 23
Storing numbers 21
Storing a VIP number 25
Message Indicators 27
Mute 12

P

Pause 23
Poor Reception 33

R

Redial 11, 12
REN Number 32
Ringer 8

38

INDEX

S

Security 4
Service 39
Setting Area Code 9
Setup 5
Speakerphone 16, 17
Special Features 21

T

Telephone Network Information 33
Telephone Operation 10
Telephone Setup 8
Temporary Tone 13
Troubleshooting Tips 29

U

Using Call Back 24

V

VERY IMPORTANT PERSON (VIP)

FEATURE 25

Calling a VIP number 25
Removing a VIP number 26

Storing a VIP number 25
Voice messaging 4,26
Volume 8

W

Wall Mount Installation 7

39

SERVICE

Thomson Consumer Electronics Canada, Inc. warrants to the purchaser or gift
recipient that if any manufacturing defect becomes apparent in this product within
1 year from the original date of purchase, it will be replaced free of charge,
including return transportation.

This warranty does not include damage to the product resulting from accidents,
misuse or leaking batteries.

Should your product not perform properly during the warranty period, either:

1. Return it to the selling dealer with proof of purchase for replacement,
OR

2. Remove the batteries (where applicable), and pack product complete with

accessories in the original carton (or equivalent).
— Mail prepaid (with proof of purchase) and insured to:
Thomson Consumer Electronics Canada, Inc.
Distribution Centre
7400 A Bramalea Road

Mississauga, Ontario L5S 1X1
The provisions of this written warranty are in addition to and not a modification of
or subtraction from the statutory warranties and other rights and remedies
contained in any applicable legislation, and to the extent that any such provisions
purport to disclaim, exclude or limit any such statutory warranties and other rights
and remedies, such provisions shall be deemed to be amended to the extent
necessary to comply therewith.

If you are unable to find a qualified servicer for out of warranty service, you may
write to:

Thomson Consumer Electronics Canada, Inc.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944

Attach your sales receipt to this booklet for future reference. This information is
required if service is needed during the warranty period.

PURCHASE DATE ____________________________________________________________
NAME OF STORE ____________________________________________________________

Model 2-9774
15362530 (Rev. 2 E/F)
98-52
Printed in China

© 1998 Thomson Consumer Electronics, Inc.

Trademark(s) ® Registered

Marque(s) ® déposée(s)