Page 1
Installation Instructions
Page 2
BEFORE YOU BEGIN. . .
The GE model 2-9450 is a multiple line business telephone that is
designed for easy installation in your home or office.
However, it is important that you follow these few simple guidelines.
■ Take a few minutes to read this material so that you thoroughly
understand the sequence of steps to be followed for proper installation
of your GE 2-9450 telephones.
■ As you read the instructions you may require additional line cords or
other components not included with this product. These items will be
indicated by this symbol: (not provided).
■ These Installation Instructions have been designed for installation only
of your GE 2-9450 telephone system. The separate Use and Care
Guide provides easily understood directions for operation after
installation.
Retain your working copy of these Installation Instructions for
future reference when adding stations or making changes to your
system.
IMPORTANCE OF INSTALLING A 9V BATTERY:
Your GE Multi-Line Business Phone has been designed to accept a 9V
Alkaline Battery (Not Provided) for two very important reasons. First, it
provides backup power to allow you to use the telephone in the event of
an AC power outage. Second, should there be a power outage, or if the
AC power supply is disconnected, all numbers in memory and any other
stored information will be preserved until AC power is restored.
Battery installation procedures are explained in both Step 3 (Installing
Desk or Table Top Telephones) and Step 4 (Installing Wall Mounted
Telephones). Please follow these procedures carefully. Carefully remove
the unit from the package. Check this list to be certain all components
are included.
□ Telephone Base Unit DTwo Long Telephone Line Cords
□ Handset DOne Short Telephone Line Cord
□ Coiled Cord DAC Power Supply with AC Power Cord
□ Use and Care Guide
If any component is missing, return the packaged product to the place of
purchase for a complete exchange.
'H - ■■
&
Telephone
Base Unit
Handset Coiled Cord
Telephone
Line Cords
AC Power Supply
with AC Power Cord
Page 3
FEATURES:
■ 32 One-Touch Memory
■ Volume Control Buttons
■ Pulse/Tone Switch
■ Temporary Tone
■ Intercom
■ Page
■ Call Transfer
■ Fast Redial
■ Mute
■ Do Not Disturb
■ Auto Busy Redial
■ Hold
■ Conference
■ Speakerphone
LOCATION OF CONTROLS:
1. - Handset
2. - Handset Jack
3. - Coiled Cord
4. - Base Jack
5. - Telephone Line Cord
6. - Speaker
7. - Station Page Button
8. - Handset Hook
9. - Hook Switch
10. - Telephone Base Unit
11. - Memory Index Cover
12. - Quick Reference Guide
13. - Battery Compartment
14. - Memory Index Card
15. - Memory Buttons
16. - Store/ln Button
17. - Battery Low Indicator
18. - Lower Button
19. - Flash Button
20. - Pause Button
21. - Redial Button
22. - Transfer Button
23. - Line Button
24. - Telephone Key Pad
25. - Mute Button
26. - Do Not Distrub Button
27. - Busy Redial Button
28. - Volume Up & Down Buttons
29. - Speakerphone Button
30. - Speaker Microphone
31- Intercom Button
32.- Conference Button
33 - Hold Button
34. - Power Cord Jack
35. - Phone Line Jacks
36. - Pulse/Tone Switch
37. - Back Cover Plate
Page 4
1
Identify Your Existing Wiring System
In order for you to properly connect your GE 2-9450 telephones to an ex-
isiting wiring system it is imperative that you understand its configura
tion. The following are the most common multiple line situations. They
consist of either one or both types of standard telephone jacks: the RJ11
Single Line Jack; and the RJ14 Double Line Jack. Your system should
match one of them.
2 incoming lines with
1 wall jack
«
LINE 1-2
RJ14 JACK
2 incoming lines with
2 wall jacks
3 incoming lines with
2 wall jacks
3 incoming lines with
3 wall jacks
4 incoming lines with
2 wall jacks
9
9
LINE 1
RJ11 JACK
9
9
LINE 1-2
RJ14 JACK
9
9
LINE 1
RJ11 JACK
9
9
9
LINE 2
RJ11 JACK
9
LINE 3
RJ11 JACK
9
9
LINE 2
RJ11 JACK
9
LINE 3
RJ11 JACK
9
LINE 1-2
RJ14 JACK
9
LINE 3-4
RJ14 JACK
Page 5
4 incoming lines with
3 wall jack
LINE 1-2
RJ14 JACK
LINE 3
RJ11 JACK
LINE 4
RJ11 JACK
4 incoming lines with
4 wall jacks
LINE 1
RJ11 JACK
LINE 2
RJ11 JACK
LINE 3
RJ11 JACK
LINE 4
RJ11 JACK
Label the jacks at each location.
Identifying and labelling each jack at each location is also critical. To do
so, simply take a felt tip pen and write the information on the jack plate.
If you have difficulty in identifying
wall jacks.
Call the vendor who installed the inside wiring and ask for assistance in
identifying your existing wiring system and jacks.
If you are installing new wiring and jacks.
If the telephone wiring and modular jacks need to be installed, install
two-line RJ14 jacks at each telephone location. Each RJ14 jack accom
modates two telephone lines. If 3 or 4 lines are to be used, two
modular jacks will be needed for each telephone.
Page 6
2.
Plan Your Installation
After identifying the system wiring, use the WORK SHEET to the right to
plan you installation. ^
Up to 16 GE 2-9450 telephones may be connected to form your office
configuration. Each phone will be assigned a Station Number (first
colurnn). In the second column, write the location. Next, check either
desk or wall placement. Then check which lines are to be
connected to that station.
Important: Each telephone must be connected to line 1 and line 2 for
proper operation. The remaining lines 3 and 4 may — or may not —
be connected to each station as you desire. Finally, enter the user’s
name for each station.
Example:
Page 7
Work Sheet
I ,» I... I I*® Connected
Station Location Placement Tel. 1 | Tel 2 I tpi i i t , .
Jimnlier I I De.<!k™fc.ii I i I ^ I Tel. 3 | TeL 4
No. 1
No. 2
No. 3
No. 4
User’s Name
No. 5
No. 6
No. 7
No. 8
No. 9 I
No. 10
No. 11
No. 12
No. 13
No. 14
No. 15
No. 16
1^
1 1 ^
1 1 ^
1 ^
^ 1
1 1
1 1
1^1 1
1^1 1
1^1 1
1^1 1
r
1^1 1
\^ \ 1
1^1 1
1^1 1
^ 1 1
^ 1 1
Page 8
3.
C. In pencil, write in all the users’ names you’ve list
□.Connect one end of a LONG TELEPHONE LINE
Install Desk or
Table Top Telephones
IMPORTANT: Telephone line cords must be con
nected (Steps D through F) before AC power con
nection is made (Step G). Please follow these steps
in their proper sequence.
The GE 2-9450 telephone has been factory
assembled for use on a desk or table.
A. Remove the clear ACRYLIC COVER that covers
the MEMORY INDEX. Carefully remove the
MEMORY INDEX CARD and the OUlCK
REFERENCE GUIDE.
B. NOTE: THIS STEP IS ESSENTIAL.
You must install a 9V Alkaline Battery. It provides
back-up power to preserve numbers in memory
and any other stored information in the event of
any interruption of AC power to the telephone.
More importantly it allows use of the phone
during power outages.
Unscrew the BATTERY COVER. Pull the battery re
moval ribbon so that it extends out of the top of the bat
tery compartment. Insert a 9V Alkaline Battery
(Not Provided) and replace the BATTERY COVER.
ed on the worksheet under the appropriate station
numbers on the MEMORY INDEX CARD. Replace
the QUICK REFERENCE GUIDE, MEMORY IN
DEX CARD and the ACRYLIC COVER.
CORD to the jack on the back of the telephone
labelled LINE 1-2. Connect the other end to the
jack(s) labelled 1 & 2 either:
1. directly to the wall jack if it is a two-line RJ14
jack.
□
cn
CD
n
n
O
cn
n
>
n
.■-"/a
■' CD
..-CD
CD
^ a
a
n
OR
2. to a two line adapter (not provided) if you have
two single line RJ11 jacks for lines 1 & 2. Con
nect the adapter to the wall jacks with short
telephone line cords (Not Provided).
Page 9
E. Connect a LONG TELEPHONE LINE CORD to the
jack on the back of the telephone labelled LINE 3-4.
Connect the other end to wall jack(s) labelled 3 & 4 \n
the same manner described above.
F. Connect either end of the COILED CORD to the jack
on the side of the TELEPHONE BASE UNIT. Connect
the other end to the jack in the HANDSET. Place the
HANDSET in the cradle.
G. Plug the AC POWER SUPPLY CORD into the jack on
the telephone labelled DC 9V. Thread the cord behind the
STRAIN RELIEF. Plug the AC POWER SUPPLY into
the nearest electrical outlet.
H. After you plug in the AC POWER SUPPLY you should
see the INTERCOM LED flash red and green.
Consult the WORKSHEET above to see which Station
Number you have assigned to this telephone. Press
that same number on the MEMORY/INTERCOM IN
DEX. The phone will beep, and the LED will start
flashing red as it checks to see if this station address
is already in use. If this station address is not already
in use, the LED will turn off and the telephone will
automatically conduct a “line check”. During the “line
check” the line LED’s for each line connected will
turn green. After a few seconds all LEDs will go off
and you will here 3 beeps and the telephone should
be fully functional.
NOTE: If you hear an error tone, the intercom number
you pressed has already been assigned to another
station or the TELEPHONE LINE CORDS are not pro
perly connected. Check the LINE CORD connections.
Check the station number assignments on your
worksheet and repeat the procedure. (If you need to
change the address of a station, refer to page 28 in
the Use and Care Guide)
. If you desire, you may turn off the ringer for any line
or lines at any station. Press the STORE button and
you should see a red LED for each LINE button. The
LED indicates the line is active and will ring. To
disable a ringer press these buttons in the sequence
to the right:
The LED should turn off, indicating a disabled ringer.
Repeat this sequence for each ringer you wish to
disable.
To turn a ringer back on: See page 23 of the
accompanying USE AND CARE GUIDE.
Note: For complete information on the programming and use of
your GE Model 2-9450 telephone, consult the accompanying USE
AND CARE GUIDE.
TO DISABLE
RINGER
1.
PRO
E«0
ha
PRO
I
STOHOm
Page 10
Install Wall Mounted Telephones (optional)
IMPORTANT: Telephone line cords must be con
4
(optional) in their proper sequence.
nected (Steps E through L) before AC power con
nection is made (Step M). Please follow these steps
The GE 2-9450 telephone can be wall mounted to
an existing wall phone jack.
A. Remove the clear ACRYLIC COVER that covers
the MEMORY INDEX. Carefully remove the
MEMORY INDEX CARD and the OUlCK
REFERENCE GUIDE.
B.NOTE: THIS STEP IS ESSENTIAL.
You must install a 9V Alkaline Battery. It provides
back-up power to preserve numbers in memory
and any other stored information in the event of
any interruption of AC power to the telephone.
More importantly it allows use of the phone
during power outages.
Unscrew the BATTERY COVER. Pull the battery
removal ribbon so that it extends out of the top of
the battery compartment. Insert a 9V Alkaline
Battery (Not Provided) and replace the BATTERY
COVER.
CD
CD
CD
CD
CD
CD
a
CD
CD
C. In pencil, write in all the users’ names you’ve
listed on the worksheet under the appropriate sta
tion numbers on the MEMORY INDEX CARD.
Replace the QUICK REFERENCE GUIDE,
MEMORY INDEX CARD and the ACRYLIC
COVER.
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uffHuuBuK’im
WWDGEPlt'S
32
Page 11
D. Reverse the HANDSET HOOK by firmly sliding it
out of cradle, rotating it 180° and sliding it back
into the cradle.
E. Remove the BACK COVER PLATE from the TELE
PHONE BASE UNIT by pushing in the two tabs.
F. If the wall jack is labelled Line 1-2, connect the
short TELEPHONE LINE CORD to the jack on
the telephone labelled LINE 1-2. If the wall jack
is labelled Line 3-4, connect the cord to the jack
on the telephone labelled LINE 3-4.
G. Thread the SHORT TELEPHONE LINE CORD
through the square hole in the center of the
BACK COVER PLATE.
H. Connect a LONG TELEPHONE LINE CORD to
the jack on the telephone labelled DC 9V.
I. Plug the AC POWER CORD into the jack on the
telephone labelled DC 9V.
Important: Do not plug the AC POWER CORD in
to an electrical outlet at this point.
J. Thread the long TELEPHONE LINE CORD and
the AC POWER CORD through the CHANNEL
on the back of the BACK COVER PLATE so that
the cords are taut at the top of the telephone,
(attach the BACK COVER PLATE to the BASE so
that the narrow end is at the top of the
telephone).
K. Hold the phone close to the wall jack and
connect the short TELEPHONE LINE CORD to
the jack.
L. Hold the telephone against the wall jack face
plate so the studs on the face plate slide into the
keyholes on the BACK COVER PLATE. Slide the
telephone down firmly so that it is locked secure
ly in place.
M. Connect either end of the COILED CORD to the
jack on the side of the TELEPHONE BASE UNIT.
Connect the other end to the jack in the HAND
SET. Place the HANDSET on the HANDSET
HOOK.
N. Connect the long TELEPHONE LINE CORD to
the jack by the baseboard.
Page 12
O. Plug the AC POWER SUPPLY into the nearest
electrical outlet.
P. After you plug in the AC POWER SUPPLY you
should see the INTERCOM LED flash red and
green. Consult the WORKSHEET above to
see which Station Number you have assigned to
this telephone. Press that same number on the
MEMORY/INTERCOM INDEX. The phone will
beep, and the LED will start flashing red as it
checks to see if this station address is already in
use. If this station address is not already in use,
the LED will turn off and the telephone will
automatically conduct a “line check”. During the
“line check” the line LED’s for each line con
nected will turn green. After a few seconds all
LEDs will go off and you will here 3 beeps and
the telephone should be fully functional.
Note: If you hear an error tone, the intercom
number you pressed has already been assigned
to another station or the TELEPHONE LINE
CORDS are not properly connected, check the
LINE CORD connections. Check the station.
Check the extension number assignements on
your worksheet and repeat the procedure. (If you
need to change the address of a station, refer
to page 28 in the Use and Care Guide)
Q. lf you desire, you may turn off the ringer for any
line or lines at any station. Press the STORE but
ton and you should see a red LED for each LINE
button. The LED indicates the line is active and
will ring. To disable a ringer press these buttons
in this sequence to the right:
The LED should turn off, indicating a disabled
ringer. Repeat this sequence for each ringer you
wish to disable.
To turn a ringer back on: See page 23 of the
accompanying USE AND CARE GUIDE.
TO DISABLE
RINGER
1.
I a PRO
1
ST0H£M
2.
onnQ
3.
ho
PRO
1
sw*im
4.
1 ¿J/VEflj
Note: For complete information on the programming and use of
your GE Model 2-9450 telephone, consult the accompanying
USE AND CARE GUIDE.
Page 13
5.
System Verification
Problem? Check the following for a solution before calling our toll free
“HELP” number at 800-448-0329
The following procedure should be used to test system configuration and
identify possible system connection errors. The phone must be con
nected to the AC power supply, lines 1 and 2 must be connected to the
line 1, 2 jack, and the phone must have been programmed with an inter
com station address.
1. Press the line 1 button. The line 1 LED and speakerphone LED
should turn green and dial tone should be heard from the speaker.
2. Dial the number for line 2. A three beep call pending tone should be
heard and the LED for line 2 should rapidly flash red with the ring
signal. If the LED for line 2 does not flash then line 2 is improperly
connected to the phone.
3. If your configuration utilizes line 3 and/or line 4, repeat steps 1 and 2
substituting the respective phone number(s) in step 2.
Page 14
Troubleshooting Chart
6.
PROBLEM
LED’s do not light.
Telephone does not
operate during power
outages.
Telephone functions
with the handset, but
there is no response
to any button with the
phone on hook.
LED above intercom
button is flashing red
and green.
LED above Intercom
button is flashing red
and green and an error
tone sounds when any
intercom station ad
dress button is
pressed.
While programming the
Intercom Station Ad
dress the Intercom
LED flashes red, then
the phone beeps and
the Intercom LED
starts flashing red and
green again.
SOLUTION
Is AC power supply plugged into an electrical
outlet and the telephone.
Is a good 9 volt battery installed? (A 9 volt
battery will allow use of the handset during
power outages.)
Is AC power supply plugged into an electrical
outlet and the back of the telephone.
Intercom Station needs to be programmed.
Press Intercom station address button.
Check that lines 1 and 2 are properly con
nected to the telephone.
The Intercom Station Address selected is
already in use by another telephone. Select
another Intercom Station Address. (The Inter
com Station Address for a telephone can be
verified by pressing each station address but
ton until a 3 beep tone is heard.)
When making an inter
com call the Intercom
LED turns green, then
an error tone is heard
and the LED turns off.
Telephone does not in
dicate status of other
2-9450 telephones and
Intercom/Page is not
functioning.
Intercom Station being called is not assigned
or has been disconnected. The intercom sta
tion address for a phone can be checked by
pressing all the station address buttons until
a 3 beep response is heard.)
Improper line connection. Perform System
Verification in the Installation Instructions.
(Step 5)
Page 15
Troubleshooting Chart
6.
PROBLEM
Telephone does not in
dicate the Line in Use
of other types of
telephones.
No dial tone when
handset is picked up.
No dial tone when line
button is pressed.
Will not dial.
There is a clicking
sound during dialing.
You cannot be heard
by other party.
Cannot hear the other
party or other party is
hard to hear.
Phone does not ring.
Line LED flashes, but
phone does not ring.
The telephone con
tinues to ring after the
handset has been pick
ed up.
Low Battery LED
flashes.
Low Battery LED stays
on.
SOLUTION
This product only indicates the status of other
2-9450 telephones.
This is normal. To use, a line button must be
pressed after picking up the handset.
Is AC power supply plugged into an electrical
outlet and the telephone.
Check hookswitch: Does it fully extend from
the base when the handset is lifted.
Is a good 9 volt battery installed? Note: Dur
ing power outages a 9 volt battery allows the
use of the handset for making phone calls.
Check Pulse/Tone switch. Is it in the Tone
position which may not be compatible with
your local dialing service from the Telephone
Company?
Try dialing with the switch in each position.
This is normal during pulse dialing as the
phone pulses the line to tell the telephone
office what number is dialed.
Is the handset cord inserted properly and
securely to the handset and telephone?
Is Mute on?
Check volume control setting. Pressing both
volume control buttons at the same time will
return the volume control to mid-range.
Check cords: Are they inserted properly and
securely? Are they damaged?
Is ringer off? Is Do Not Disturb feature
activated?
This is normal. To answer a call pick up the
handset and press the button for the line that
is ringing. See page 10 in the Use and Care
Guide, Receiving Incoming Calls.
9 volt battery is low. Replace 9 volt battery.
9 volt battery is exhausted or not installed.
Replace or install 9 volt battery.
Page 16
FCC REGISTRATION INFORMATION
Your GE telephone equipment is registered with the Federal Communications Commission and is in compliance
with parts 15 and 68, FCC Rules and Regulations.
1. Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating among other information, the FCC Registration number
and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to
your telephone company.
if you require new telephone lines installed: Please provide the following information to your telephone company
when connection is requested:
FIC - 02LS2
SOC - 90F
USOC -RJ14C
The REN is useful to determine the number of devices you may connect to your telephone line and still have
all these devices ring when your telephone number is called. In most (but not all) areas, the sum of the REN's
of all devices connected to one line should not exceed 5. To be certain of the number of devices you may con
nect to your line as determined by the REN, you should contact your local telephone company.
NOTES: This equipment may not be used on coin service provided by the telephone company.
Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equip
ment if you are on a party line. Check with your local telephone company.
Notice must be given to the telephone company upon permanent disconnection of your telephone from your
line.
2 Rights of the Telephone Company.
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required. Where
prior notice is not practicable and the circumstances warrant such action, the telephone company may tem
porarily discontinue service immediately. In case of such temporary discontinuance, the telephone company
must: (1) promptly notify you of such temporary discontinuance, (2) afford you the opportunity to correct the
situation and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set
forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations of pro
cedures where such action is required in the operation of its business and not inconsistent with FCC Rules
and Regulations. If these changes are expected to affect the use or performance of your felephone equip
ment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted
service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accor
dance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving”
the interference).
• Reorient or relocate and increase the separation between the telecommunicaitons equipment and receiv
ing antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.
• Consult the dealer or an experienced radio/TV technician for help.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television
technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful
booklet, “How To Identify and Resolve Radio/TV Interference Problems”. This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when order
ing copies,
HEARING AID COMPATIBILITY
This telephone is judged to be hearing aid compatible per FCC standards.
Model 2’9450 instruction Booklet
347A7296-0001 (Rev. 0)
93-10
Printed in Hong Kong
EM-KP1104-02(00)0
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