Disinfection of Water Conditioners. . . . . . . . . . . . . .31
2
Installation
All plumbing and electrical connections must conform to
local codes.
Inspect unit carefully for carrier shortage or shipping
damage.
Location Selection
1. The distance between the unit and a drain should be as
short as possible.
2. If it is likely that supplementary water treatment
equipment will be required, make certain adequate
additional space is available.
3. Since salt must be added periodically to the
regenerant tank, the location should be easily
accessible.
4. Do not install any unit closer to a water heater than a
total run of 10 feet (3 m) of piping between the outlet
of the conditioner and the inlet to the heater. Water
heaters can sometimes overheat to the extent they
will transmit heat back along the cold pipe into the
unit control valve.
Hot water can severely damage the conditioner. A
10-foot (3-m) total pipe run, including bends, elbows,
etc., is a reasonable distance to help prevent this
possibility. A positive way to prevent hot water
flowing from heat source to the conditioner, in the
event of a reverse flow situation, is to install a check
valve in the soft water piping from the conditioner. If a
check valve is installed, make certain the water
heating unit is equipped with a properly rated
temperature and pressure safety relief valve. Also,
be certain that local codes are not violated.
5. Do not locate unit where it or its connections
(including the drain and overflow lines) will ever be
subjected to room temperatures under 34
over 120
o
F (49oC).
6. Do not install unit near acid or acid fumes.
7. The use of resin cleaners in an unvented area is not
recommended.
Water Line Connection
The installation of a bypass valve system is recommended
to provide for occasions when the water conditioner must
be bypassed for hard water or for servicing.
The most common bypass systems are the Autotrol Series
1265 bypass valve (Figure 1) and plumbed-in globe valves
(Figure 2). Though both are similar in function, the Autotrol
Series 1265 bypass offers simplicity and ease of operation.
o
F (1oC) or
Not in Bypass
In
B
Y
P
A
S
S
Conditioner
Water
Out
B
Y
P
A
S
S
In
A
P
S
Y
S
B
In Bypass
Water
Conditioner
Out
A
S
S
P
Y
B
Figure 1 - Autotrol Series 1265 Bypass Valve
Not in BypassIn Bypass
Water
Conditioner
Water
Water
Conditioner
Water
Figure 2 - Typical Globe Valve Bypass System
Drain Line Connection
Note: Standard commercial practices are expressed here.
Local codes may require changes to the following
suggestions.
1. Ideally located, the unit will be above and not more
than 20 feet (6.1 m) from the drain. For such
installations, using an appropriate adapter fitting,
connect 1/2-inch (1.3-cm) plastic tubing to the drain
line connection of the control valve.
2. If the backwash flow rate exceeds 5 gpm (22.7 Lpm) or
if the unit is located more than 20 feet (6.1 m) from
drain, use 3/4-inch (1.9-cm) tubing for runs up to 40
feet (12.2 m). Also, purchase appropriate fitting to
connect the 3/4-inch tubing to the 3/4-inch NPT drain
connection.
3. If the unit is located where the drain line must be
elevated, you may elevate the line up to 6 feet (1.8 m)
providing the run does not exceed 15 feet (4.6 m) and
water pressure at conditioner is not less than 40 psi
(2.76 bar). You may elevate an additional 2 feet (61 cm)
for each additional 10 psi (0.69 bar) water pressure.
3
4. Where the drain line is elevated but empties into a
drain below the level of the control valve, form a
7-inch (18-cm) loop at the far end of the line so that
the bottom of the loop is level with the drain line
connection. This will provide an adequate siphon trap.
5. Where the drain empties into an overhead sewer line,
a sink-type trap must be used.
IMPORTANT: Never insert drain line into a drain, sewer line
or trap. Always allow an air gap between the drain line and
the wastewater to prevent the possibility of sewage being
back-siphoned into the conditioner.
Regenerant Tank
Connect 1/2-inch (1.3-cm)
Tubing or Hose and Run
to Drain
Overflow Fitting
Installed
Right Wa y
Figure 3
Note: Standard commercial practices have been
expressed here. Local codes may require changes to these
suggestions.
Regenerant Line Connection
It will be necessary to install the regenerant line to the
regenerant fitting on the valve (3/8-inch NPT).
Be sure all fittings and connections are tight.
Overflow Line Connection
In the absence of a safety overflow and in the event of a
malfunction, the REGENERANT TANK OVERFLOW will direct
“overflow” to the drain instead of spilling on the floor
where it could cause considerable damage. This fitting
should be on the side of the cabinet or regenerant tank.
Figure 4
Battery Back-Up
The Performa ProSoft conditioner features a battery
back-up feature that will allow the controller to continue to
keep time and record water usage during a power outage.
The control’s display will not light, but the controller will
continue to measure water usage for up to five hours.
When power is restored to the unit , it will continue to work
as before. Connect a nine-volt alkaline battery to the
connecting cable at the back of the conditioner’s control
box, Figure 5.
To connect overflow, locate hole on side of regenerant
tank. Insert overflow fitting (not supplied) into tank and
tighten with plastic thumb nut and gasket as shown
(Fi gure 4). Atta ch leng th of 1 /2-inc h (1. 3-cm) I. D. t ubin g (not
supplied) to fitting and run to drain. Do not elevate
overflow line higher than 3 inches (7.6 cm) below bottom of
overflow fitting. Do not tie into drain line of control unit.
Overflow line must be a direct, separate line from overflow
fitting to drain, sewer or tub. Allow an air gap as per drain
line instructions (Figure 3).
Figure 5
4
Placing Conditioner into Operation
After all previous steps have been completed, the unit is
ready to be placed into operation. Follow these steps
carefully.
1. Remove control valve cover by f irst depressing the
plastic clips on the side of the cover. Pull front of cover
up.
Note: The following steps will require turning the
cycle indicator (Figure 6) to various positions.
Manually rotate the camshaft COUNTERCLOCKWISE
only until cycle indicator points to desired position.
(See manual regeneration sections for each control’s
manual operation.)
2. Rotate cycle indicator COUNTERCLOCKWISE until it
points directly to the word BACKWASH.
3. Fill media tank with water.
A. With water supply off, place the bypass valve(s)
into the “service” position.
B. Open water supply valve very slowly to
approximately the 1/4 open position.
IMPORTANT: If opened too rapidly or too far, media may
be lost. In the 1/4 open position, you should hear air
escaping slowly from the drain line.
C. When all of the air has been purged from the tank
(water begins to flow steadily from the drain), open
the main supply valve all the way.
D. Allow water to run to drain until clear.
E. Turn off water supply and let the unit stand for
about five minutes. This will allow all trapped air to
escape from the tank.
4. Add water to regenerant tank (initial fill).
With a bucket or hose, add approximately 4 gallons
(15 liters) of water to regenerant tank. If the tank has
a salt platform above the bottom of the tank, add
water until the level is approximately 1 inch (25 mm)
above the platform.
5. Place the conditioner into operation.
A. With the water supply valve completely open,
carefully advance the cycle indicator
COUNTERCLOCKWISE to the center of the REFILL
position. Hold at this position until water starts to
flow through the regenerant line into the
regenerant tank. Do not run for more than one or
two minutes.
B. Advance the cycle indicator
COUNTERCLOCKWISE until it points to the center
of the REGENERANT/SLOW RINSE position.
C. With the conditioner in this position, check to see if
water is being drawn from the regenerant tank.
The water level in the regenerant tank will recede
very slowly. Observe water level for at least three
minutes. If the water level does not recede, or if it
goes up, reference the Troubleshooting section.
D. Advance the cycle indicator
COUNTERCLOCKWISE to the SERVICE position
and run water from a nearby faucet until the water
is clear and soft.
Electrical Connection
100 VAC, 115 VAC, and 230 VAC units: Remove twist tie
from the power cord and extend cord to its full length.
Make sure power source matches the rating printed on the
control. Be certain a wall switch does not control the
outlet.
12 VAC: Connect the plug of the transformer (supplied)
secondary cable to the mating socket at the rear or
bottom of the timer housing. Be certain the transformer is
secure and is plugged into a power source of correct
voltage that is not controlled by a wall switch.
5
960 ProSoft Control
Conditioner Systems
Cycle Indicator
Regen Button
Figure 6
Programming
This section covers all aspects of programming the control.
The control is shipped from the factory with default values
for Hardness and Capacity. These default values will result
in a system capacity of 100 gallons (1 cubic meter). While
the control will operate with these values, they should be
changed to meet the actual operating conditions.
Note that some parameters have a single unit of measure
option such as the Rinse Time which is only entered in
minutes. Other parameters have dual units such as Salt
Amount which can be entered in pounds or kilograms. To
select which units are active, look for a comment in the
NOTES column of Table 1 and Table 3. It will reference
another parameter that selects which units are active. For
example, Parameter P12 (Table 3) selects U.S. units if it is
set to “0” and metric if it is set to “1.”
Level I Parameters (Table 1)
Level I Parameters are identified as those that have an LED
indicator on the front panel. The green indicator
illuminates next to the name of the active control setting.
The end user has access to all of these parameters. In
general, pressing the down arrow (↓) button displays the
Level I Parameters in the following order:
• Time of Day
• Time of Regeneration
• Hardness
• Salt Amount
• Capacity
If you continue to press the down arrow (↓) button, the
parameters start over with Time of Day. Pressing the up
arrow (↑) button displays the parameters in reverse order.
Refer to Table 1 for a description of these parameters and
the available ranges for each parameter.
Press the SET button and the far right number on the
display starts flashing. If you want to change this number,
press the up arrow (↑) button to increase the number or
the down arrow (↓) button to decrease the number. To skip
the number without changing, press the left arrow (←)
button. When you reach the far left digit, pressing the left
arrow (←) button will return you to the far right digit.
Note: If you press and hold either the up arrow (↑) button
or the down arrow (↓) button for more than one second,
the flashing number will increment or decrement at the
rate of 10 counts per second.
When the number is correct, press the left arrow (←)
button. The first number stops flashing and the next
number starts flashing. You can only change the flashing
number. Continue changing numbers until you reach the
desired setting. Press the SET button. The numbers stop
flashing and the control accepts the new setting. After
approximately 30 seconds, the control starts alternating
the display between Time of Day and Capacity.
Note: If a beep sounds, the new setting is not accepted
because it was outside the allowable range. The old value
will be displayed.
Time of Day
Press the SET button. The display will show the Time of
Day with the minutes digit blinking. If you want to change
this number, press the up arrow (↑) button to increase the
number or the down arrow (↓) button to decrease the
number. To skip the number without changing, press the
left arrow (←) button. The first number stops flashing and
the next number starts flashing. You can only change the
flashing number. When you have reached the far left digit,
pressing the left arrow (←) button returns you to the far
right digit. Continue changing numbers until you reach the
desired setting. Press the SET button to enter the value.
6
Time of Regeneration
The next value displayed is the Time of Regeneration. It
has a default value of 2:00 a.m. If this is not acceptable,
press the SET button and change the number. Press the
SET button to enter the value. If 2:00 a.m. is acceptable,
press the down arrow (↓) button.
Hardness
Hardness is the next value displayed. This value is the
water hardness expressed in grains per gallon (milligrams
per liter). The default value is 10 grains/gallon (100 mg/L).
If this is not acceptable, press the SET button and enter a
new value. Any value between 3 and 250 grains per gallon
(30 and2500 milligrams per liter) is allowed. Press the SET
button to enter the new value.
Salt Amount
Salt Amount is the next value displayed. The default value
for Salt Amount is 6 pounds (2.7 kilograms) of salt; refer to
Table 2 for suggested salt settings.
Note: This is the total amount of salt for a regeneration, not
pounds per cubic foot. If 6 pounds is not acceptable, press
the SET button and change the numbers. If 6 pounds is
acceptable, press the down arrow (↓) button.
Capacity
amount. The default value is 1.0 kilograin (0.1 kilogram). If
this is not acceptable, press the SET button and enter a
new value. Any value between 0.1 and 140 kilograins (.01
and 14.00 kilograms) is allowed.
Note: If the calculation for the system capacity exceeds
9999 gallons (99.99 cubic meters) (P5, Capacity, divided by
P3, Hardness,) the control will display 9999 (99.99) for
capacity until the water usage has dropped the remaining
capacity below that number. When water is flowing
through the system, the colon in the Time of Day display
will blink.
At this time, all of the mandatory parameters are filled and
the control is ready for operation. To further increase the
efficiency of the system see P6 and P7 in the Level II
Parameters Section. The display will alternate between the
Time of Day and Capacity if no keys are pressed for
30 seconds. The Capacity value is the volume remaining in
gallons (cubic meters for metric) before a regeneration is
needed.
Verify proper power outage operation by briefly removing
power to the control. The unit will beep and show the time
of day when power is turned on.
If you wish to fine-tune the operation of this control, refer
to Tables 1 and 3 for details concerning allowable values,
defaults, and parameter descriptions. The programming
procedure is the same for all of these parameters.
Capacity is the next value displayed and is expressed in
kilograins (kilograms). Refer to Table 2 for the capacity
setting that corresponds to the resin bed volume and salt
Table 1 - Level I Programming Parameters
Parameter
NameDescription
P1
P2
P3
P4Salt amount
P5Capacity of unit
Time of day
AM or PM
Time of day of
regeneration
Hardness of
water
Range of Values
1:00 to 12:59
00:00 to 23:59
1:00 to 12:59
AM or PM
00:00 to 23:59
3 to 250
30 to 2500
0.2 to 51
0.1 to 25.5
0.1 to 140.0
0.01 to 14.00
Minimum
Increments
1NoneHour:minute
12:00 AMHour:minute
1
10
0.2
0.1
0.1
0.01
Default
10
100
6
2.5
1.0
0.1
Units of
Measure
Grains/gallon
mg/L
Pounds
Kilograms
Kilograins
Kilograms
Notes
Range depends on value
selected for P13. Enter the
current time.
Range depends on value
selected for P13. Skip this
parameter to accept the default
or enter a new time.
Unit of measure depends on
value selected for P12. Test
water hardness and enter that
value.
Unit of measure and default
depends on value selected for
P12. Refer to Table 2.
Unit of measure depends on
value selected for P12. Enter the
unit capacity.
7
Table 2 - Suggested Salt Dial Settings (Pounds of Salt) For Various Size Softeners - P1 through P5
The Level II Parameters are P6 through P19 in Table 3. The
Home Owner Manual for this product does not mention
these parameters, so the end user does not normally have
access to these values. To access Level II Parameters,
simultaneously press and hold the down arrow (↓) and up
arrow (↑) buttons for three seconds.
If the control was alternating between Time of Day and
Capacity when the above button sequence is entered, the
display shows P1. If a different Level I Parameter was
displayed, the display shows the “P” number for that
parameter. Refer to Table 3 to find the “P” number
associated with each parameter. Use the up arrow (↑)
button or the down arrow (↓) button to move from one
parameter to the next . The display cycles through the “P”
numbers shown in Table 1 and Table 3. When you reach
P19, the next P number will go back to P1.
1.25 Ft
3
1.5 Ft
3
1.75 Ft
3
2.0 Ft
3
2.5 Ft
Special Notes for Level II Parameters
The programming parameters in Level II can be used to
increase the efficiency of this conditioner. Especially note
the regenerant Draw Value parameter. This was set at the
factory to meet the needs of a system with low water
pressure. If an installation has higher water pressure or
uses a large injector the efficiency of the system can be
improved by changing P6 and P7.
Refill Control Value
The Refill control valve must be set to 33. The valve is
molded into the end of the refill control as shown in
Figure 7. Verify that the setting is 33 and move on to the
next parameter.
3
When the parameter number you want to change is on the
display, press the left arrow (←) button to display the data
assigned to that parameter. Press the SET button and the
far right number on the display starts flashing. If you want
to change this number, press the up arrow (↑) button or the
down arrow (↓) button. To skip the number without
changing, press the left arrow (←) button. When the
number is correct , press the SET button. The numbers stop
flashing and the control accepts the new setting. If a beep
sounds, the new setting was not accepted. Refer to Table 3
for allowable values for that parameter.
To change or view other parameters, press the left arrow
(←) button to have the display show “P” numbers. Now use
the up arrow (↑) button or the down arrow (↓) button to
move to the parameter number you wish to change.
To exit the Level II programming mode, simultaneously
press and hold the down arrow (↓) and up arrow (↑)
buttons for three seconds, or wait 30 seconds without
pressing a button. The control starts alternating the
display between Time of Day and Capacity.
Figure 7 - Refill Control
8
Table 3 - Level II Programming Parameters
Parameter
NameDescriptionRange of Values
P6Refill controller1 to 99133
P7
P8Not usedNANANANANA
P9Backwash time3 to 30114Minutes
P10Slow rinse time8 to 125140Minutes
P11Fast rinse time2 to 1914Minutes
P12Units of Measure0 to 110
P13Clock mode0 to 110
P14
P15Reserve type0 to 310
P16
P17Operation type0 to 212
P18
P19Factory defaults199
Regenerant
draw value
Calendar
override
Fixed reserve
capacity or initial
average value
Salt/capacity
change lockout
1 to 99125
0 to 3010Days
0 to 70130
0 to 110
Minimum
Increments
Default
Units of
Measure
Percent of
capacity
Enter the value molded into the
end of the refill controller.
Select number from Table 4 and
enter that number.
Skip this parameter to accept the
default or enter a value.
Skip this parameter to accept the
default or enter a value.
Skip this parameter to accept the
default or enter a value.
0 = U.S., 1 = metric. Skip this
parameter to accept U.S. or enter
1 for metric.
0 = 12-hour clock.
1 = 24-hour clock. Skip this
parameter for a 12-hour clock or
enter 1 for a 24-hour clock.
0 = no calendar override. Skip this
parameter for no calendar
override or enter a value.
0 = variable reserve, 1 = fixed
reserve, 2 = variable reserve with
immediate regen,
3 = fixed reserve with immediate
regen. Skip this parameter to
accept the default or enter a
different reserve type.
Description depends on the value
entered for P15. Skip this
parameter to accept the default or
enter a different value.
2 = 5-cycle
cocurrent conditioner.
0 = none, 1 = salt/capacity change
locked out. Skip this parameter to
accept the default or enter 1 to
lock out salt/capacity change.
Loads in a set of default values.
Refer to the Special Notes for
Level II Parameters section in this
manual. Do Not Change.
Notes
9
Regenerant Draw Value
Parameter P7 is used by the control to calculate the
regenerant draw time. The default value of 25 was
selected for a “B” injector with low water pressure or an “A”
injector with moderate water pressure. If this does not
match your installation, press the SET button and enter a
new value. Refer to Table 4 for the correct value. Find the
injector used in the Performa valve. The injector cap is
labeled with the injector letter and the injector is color
coded for easy identification. Next, determine the typical
water pressure for this installation. The Regenerant Draw
Va lue is an estim at e of t he flow rate of r egen erant t hroug h
the injector. This rate varies with water pressure and
injector type as shown in Table 4. The control calculates
the regenerant draw time using this value and the salt
amount. The regenerant draw time is added to the Rinse
Time (P10) to determine the total Regenerant Draw/Slow
Rinse Time.
Table 4 - Regenerant Draw Value
Regenerant
InjectorColor
AWhite192631
BBlue24 30 37
CRed293740
DGreen324860
Draw Value
at
30 psi
Regenerant
Draw Value
at
50 psi
Regenerant
Draw Value
at 70 psi
• This control does not use Parameter P8. No entry is
needed for this parameter.
• Parameter P12 selects the units of measure. Be sure
that this is set to the correct value before entering any
data for Parameters P3, P4 or P5.
• Parameter P13 selects the clock display mode. If the
12-hour mode is selected, a PM indicator is used. If the
24-hour mode is selected, the PM indicator is not used.
• Parameter P15 has four allowable values. Values 0 or
1 will cause the control to wait for Parameter P2, time
of day of regeneration, to begin the regeneration.
Values 2 or 3 will cause the control to start the
regeneration as soon as the capacity is exhausted.
• When Parameter P15 selects a variable reserve type,
0 or 2, Parameter P16 is used to calculate the initial
seven average daily water usage values. The control
multiplies the total capacity by the percentage
entered for Parameter P16 and uses that value as the
initial average daily usage for each day of the week
until water usage establishes new averages.
• Parameter 17 has several allowable values, however,
many are reserved for future options and
thus should not be used. Improper regenerations will
occur if P17 is not set to 2.
• Parameter P18 allows the installer to lock the Salt
Amount and Capacity values so they cannot be
changed. When Parameter 18 is set to 1, those two
settings can only be viewed when the control is in the
Level II mode. The settings will be skipped when the
control is in the Level I mode. When Parameter 18 is
set to zero, the Salt Amount and Capacity can be
viewed and changed in either Level I or Level II.
• Parameter P19 is used at the factory to enter default
values. This parameter does not need to be changed.
Changing this parameter will erase the values for all
other parameters and replace them with default
values.
Manual Regeneration
Electricity is used only to run the timer and to rotate the
camshaft. All other functions are operated by water
pressure. Therefore, in the event of a power outage, all
regeneration positions may be dialed manually. Manual
regeneration can be accomplished by removing the cover
and turning the camshaft COUNTERCLOCKWISE to each
regeneration cycle. Rotating the camshaft
COUNTERCLOCKWISE by hand changes the cycles of
operation. Each cycle position can be identif ied by viewing
the cycle indicator on the front of the control. The following
cycle times should be used for proper regeneration:
BACKWASH—14 minutes
Regenerant/SLOW RINSE—52 minutes
FAST RINSE/REFILL—10 minutes
PURGE—6 minutes
Do not exceed 10 minutes for the FAST RINSE/REFILL
cycle as this will cause excessive salt usage during the
next regeneration and possibly a salt residue in the
softened water.
Guest Cycle
To force the control to perform a regeneration, press the
REGEN button (Figure 6). This button is located on the front
of the control. When you press the REGEN button, the
control performs a full regeneration of the conditioner.
If you press this button again more than one minute
after regeneration begins, but before the regeneration
is complete, a second regeneration will start when the
first regeneration is finished. The display will freeze and
only show the Regen Time Remaining as an indication that
the second regeneration will be performed. When the first
regeneration is complete, the second one will begin and
the display will alternate between Time of Day and Regen
Time Remaining.
10
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