Model 27918
DECT 6.0
Optional/
Additional
Cordless
Handset
Guide
Model 27918
00021830 (Rev. 0 CAN E/F)
07-27
Printed in China
Interference Information
This equipment generates and uses radio frequency energy which may interfere
with residential radio and television reception if not properly installed and used
in accordance with instructions contained in this manual. Reasonable protection
against such interference is ensured, although there is no guarantee this will not
occur in a given installation. If interference is suspected and verified by switching
this equipment on and off, the user is encouraged to try to correct the interference
by one or more of the following measures: Reorient the radio/television receiver’s
antenna, relocate the equipment with respect to the receiver, plug the equipment
and receiver into separate circuit outlets. The user may also wish to consult a
qualified radio/television technician for additional suggestions. This equipment has
been fully tested and complies with all limits for Class B computing devices pursuant
to part 15 FCC Rules and Regulations.
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business.
If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company will likely give you adequate notice to allow you to
maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone
from your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the
Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one line
should not exceed 5. To be certain of the number of devices you may connect to your line
as determined by the REN, you should contact your local telephone company.
REN Number is located on the cabinet bottom.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC/Industry Canada standards for Hearing Aid
Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which operates in
the 1.92GHz to 1.93GHz frequency range.
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed
near or on top of a TV, microwave ovens, or VCR. If such interference
continues, move the cordless telephone farther away from these
appliances.
Certain other communications devices may also use the 1.9 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 1.9 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting,
microwave ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone
line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
for use with Model 27907
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery
model 5-2721, that is compatible with this unit.
1. Locate battery which is packaged inside a plastic bag and is separate from the
handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
De-Registration
De-registration cancels registration. During the de-registration process, keep the
handset near the base.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the DEREGISTRATION sub-
menu.
2. Press the mute/program button to enter the menu. DEREGISTRATION 1YES
42NO - - - shows in the display The default setting is "2NO".
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume
( 6 or 5) button to scroll to 1YES or 2NO.
WARNING: It is not recommended that a handset be de-registered
unless absolutely necessary because once a handset is de-registered,
that handset’s telephone features cannot be used until the handset is
re-registered.
4. Select NO, if you do not want to de-register.
5. If you select 1YES, press the mute/program button and MOVE NEAR TO BASE
displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the display.
6. Press the touch-tone pad to select 1YES or 2NO, or use the caller ID-volume
( 6 or 5) button to scroll to 1YES or 2NO.
7. If you select YES, press the mute/program button to confirm. DE-REGISTER...
shows in the display. You will hear a confirmation tone. Then HANDSET X
DEREGISTERED shows in the display to confirm the handset is deregistered.
NOTE: When you complete the de-registration process, HANDSET
NEEDS REGISTRATION shows in the display. To use the handset,
you MUST re-register the handset using the Registration process.
Global De-registration
If one or more handsets becomes lost, you should de-register all handsets to ensure
proper system operation. Follow the steps below to de-register all handsets at the
same time.
WARNING: It is not recommended that a handset be de-registered
unless absolutely necessary because once a handset is de-registered,
that handset’s telephone features cannot be used until the handset is
re-registered.
1. Disconnect power from the base by pulling the plug out of the back of the unit.
2. Press and hold the Page button and while holding the Page button reconnect the
power.
3. Continue to hold the Page button until the charge/in use light flashes rapidly.
4. Release the Page button
5. Press and release the page button on the base once. All handsets are deregistered and HANDSET NEEDS REGISTRATION shows in the display.
Intercom Operation
The intercom feature allows you to have a conversation with another registered
handset without tying up the telephone line, allowing you to still receive
incoming calls.
Making an Intercom Call
1. Make sure the handset is OFF (not in talk mode).
2. Press the int button on the handset.
3. Use the touch-tone pad to select the handset you want to page.
NOTE: To cancel page, press the int button again or the *TONE/exit
button on the sending handset.
4. Wait for the person at the receiving handset to press the int button.
NOTE: If the receiving handset does not answer within two minutes,
the intercom call is automatically canceled. The originating handset
displays NO ANSWER.
5. When finished, press the *TONE/exit button or int button on either handset to
deactivate the intercom.
NOTE: The system is expandable up to 4 handsets (by purchase
of optional Model 27918 handset with recharge cradle). When 4
handsets are registered, the system can handle 2 separate intercom
operations at once, for example, 1st handset intercoms with 2nd
handset while 3rd handset intercoms with 4th handset.
Receiving an Intercom Call
When you receive an intercom call, your handset beeps. To answer the call press the
int button or TALK/CALL BACK button.
Advanced Intercom Features
Receiving an Incoming Call During
an Intercom Call
If you receive a telephone call during an intercom call, the intercom call is
immediately terminated and both handsets ring. Either handset user may press the
TALK/CALL BACK button to answer the call.
Using Intercom with External Telephone Calls
During a telephone call, you may use the intercom/paging function to page another
handset and have an off line, private (two-way) intercom conversation. You may also
have a three-way conversation between the external caller and the handsets, or you
may transfer the external telephone call to another handset.
NOTE: Before you intercom/page another handset, you must decide
whether you want to create a two-way or a three-way conversation.
Two-Way Calling
1. During an external call, press the int button, and use the touch-tone pad to enter
the handset number you want to call.
NOTE: The receiving handset presses the
int
button to answer the
intercom call. Both intercom users may speak privately. The external
caller will not hear the intercom conversation.
2. When finished, press the *TONE/exit button or int button to end the intercom call,
return to the talk mode, and resume your original telephone conversation.
Three-Way Calling
1. During an external call, press the int button. LINE ON HOLD EXTENSION? shows in
the display.
2. Use the touch-tone pad to select Handset #. You will hear a paging tone and
PAGING shows in the originating handset’s display.
NOTE: PAGING FROM... shows in the display on the receiving handset,
and the receiving handset presses the int or TALK/CALL BACK button
to answer the intercom.
3. When the re ceiving han dset connect s, press th e conf/format button on the
originating han dset to conf erence with the receivi ng handset a nd the exte rnal
caller. CONFERENCE shows in the display on the originating and receiving
handsets.
NOTE: A handset can enter conference mode directly by pressing
TALK/CALL BACK on the second handset during a call.
Transferring External Calls to Other Handsets
During an external call, you may transfer the external call to another handset.
1. Press the int button on the originating handset to put an external call on hold, and
then page the receiving handset.
2. Use the touch-tone pad on the handset to select Handset #. You will hear a
paging tone. PAGING shows on the originating handset’s display, and PAGING
FROM... shows on the receiving handset’s display.
3. When the receiving handset connects, press the TALK/CALL BACK button on the
originating handset to transfer the call.
-OR-
4. Press the TALK/CALL BACK button on the originating handset to transfer the call. If
the receiving handset does not answer within 30 seconds, the originating handset
rings back and displays CALLBACK. If the originating handset does not answer
within 20 seconds, the call is automatically dropped.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the r isk of fire or per sonal injury, u se only the
Nickel-metal Hydride
(Ni-MH) battery
listed in the User ’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or
other chemical products to clean the unit. Doing so will damage the finish.
• Retain the original packaging in case you need to ship the phone at a later
date.
• Periodically clean the charge contacts on the handset and base with a clean
pencil eraser.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You ’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
If you have purchased an extra handset apart from your original
purchased unit you may find a detailed description of its functions in
the User’s Guide provided with your original purchased unit.
If you have purchased an extra handset that is not of the same type
as your original handset you may still use the original User’s Guide to
help explain the new handsets basic functions and options.
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
4. Insert the battery pack.
5. Close the battery compartment by placing the handset back cover slightly higher
than the handset and then sliding the cover down into position.
Handset Charging Cradle
1. Plug the AC power converter of the charging cradle into the electrical outlet.
NOTE: This power adaptor is intended to be correctly orientated in a
vertical or floor mount position.
2. Place the handset in the charging cradle. The charge indicator turns on, verifying
the battery is charging.
3. Allow the phone to charge for 16 hours prior to first use.
Registration
YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
After the optional handset has charged for 16 hours on the extra charger,
HANDSET
NEEDS REGISTRATION shows in the display.
1. Press the mute/program button. HOLD BASE PAGE FOR 5 SECONDS, THEN PRESS
HANDSET PROGRAM shows in the display. (Your handset should be held near the
base during registration process.)
2. Press and hold the page button on the base unit until the charge/in use indicator
flashes. Press the handset mute/program button. REGISTERING shows in the
display. HANDSET X REGISTERED shows in the handset display, where X is the
handset number. You may now rename your handset. (Refer to Step 3 & 4 of
Handset Name Section)
Naming the Handset
1. Use the touch-tone pad to enter a name (up to 15 characters).
NOTE: If you make a mistake, use the delete button to backspace and
delete one character at a time.
2. Press the mute/program button to save your name. You will hear a confirmation
tone and the handset name shows in the display.
Important Information
NOTICE: This product meets the applicable Industry Canada technical specifications.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference, including interference that
may cause undesired operation of the device.
The equipment must be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe systems, if present, are
connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone
company.