Consumer Product Ownership
Registration card that came with
your refrigerator. Before sending
in this card, please write these
numbers here:
.-
Model Number
Serial N;mber
Usethese numbers in any
correspondence or service calls
concerning your refrigerator.
if youreceiveda ciarmxjed
refrigerator,immediately contact
the dealer (or builder) that sold you
the refrigerator.
save time and ?Tm-K?y.
Beforeyoucallforservice,check
the Problem Solver on pages 7 and
8. Rlists minor causesof oPerat’in9
operating problems that you can-
correct yourself. It could saveyou
an unnecessary service call.
@Location of your refrigerator is
important. Avoid locating it next to
your range, a heating vent or where
sun will shine directly on it.
o ~on’t openthe doors more often
than necessary.
QClose the doors as soon as possi-
ble, particularly in hot, humid
weather.o Store only those foods requiring
o Defrost the freezer compartment
whenever frost becomes 1/4--inch
thick.
@Keep Energy Saver Switch on
NORMAL setting unless moisture
forms on outside of refrigerator.
QE3esure the doors are closed
tightly. Before leaving the house
or retiring for the night, check to
be sure the doors havn’t been left
ajar inadvertently.
refrigeration in your refrigerator.
o Allow hot foods to coo! (until
~yarm@the tou~h] before placing
them in your refrigerator.
* Wipe all moisture from bottles
and cartons before putting them in
the refrigerator.
@Keep all foods covered to
reduce moisture build-up inside
the refrigerator
~ Ifyou turn theternperature control
to coldest position for quick.chilling
or freezing, be sure to turn it back
to regular setting ta prevent freez-
ing fresh foods.
j/OUr
~ Don‘tovercrowd
Overcrowding can require Mra
electrical energy to keep every-~~:,]
thing cool.
/.=,
~.’,%.
! ,’...!]
.G.‘
~#~~~~~G—Whe\~wing this
———-.———.-.—.,._.—.—.—
.——.—.... ----
42* appliance, always exercise basic
e-safetYprecautions, including the
kdlfawing:
~ L&i?this a$2pkmx?CMdy
intended purpose as described in
rhisUseand Care Book.
~Thisrefrigeratormustbe properly
installedinaccordancewiththe
installationinstructionsbefore it
isused.See grounding instructions
below and on page 2.
* Never unplugyourrefrigerator
bypd!ing cmthe powercord.
Always grip plug firmly and pull
straight out from the receptacle.
* Flepairor replace immediately
N electricservicecordsthat
havebecomefrayedor otherwise
damaged.Do not use a cord that
ShOWS cracks or abrasion damage
_along its length or at either the
:pfug or connector end.
-
@After yourrefrigeratork in
operation,do nottouch the co!d
surfaces,particdariy when hands
are damp or v@. Skin may adhere
@these extremeiy cold surfaces.
fori%
* EMm’trefreezefrozenfcmds
whichhavethawedcompletely.
The United States 13epartmentof
Agriculture in Home and Garden
Bulletin No. 69 says:
‘t. .Youmaysafely refreeze frozen
foods that have thawed if they still
contain ice crystals or if they are
still cold—below 40°F.
“...Thawed ground meats, poultry,
or fish that haveany off-odor
or off-color should not be refrozen
and should not be eaten. Tha’wed
ice cream should be discarded. If
the odor or color of any,food is
poor or questionable, get rid of it.
The food may be dangerous to eat.
“Even partiat thawing and refreez-
ing reduce the eating quality of
foods, particularly fruits, vegetables, and prepared foods. The
eating quality of red meats is
affected less than that of many
other foods. LJserefrozen foods as
soon as possible to save as much
of their eating quality as you can.” ~
~ HyourCMrefrigeratorissti!i
araurldtho housebutrmtin use,
be wJretoremovethe doom.This
will reduce the possibility Qfdanger
to children.
A. Before making any repairs.
Note: We strongly recommend
that any servicing be performed
by a qualified individual.
ELBefore cleaning.
C. Before replacing a burned-out
light bulb, the refrigerator should
be unplugged in order to avoid
contact with a live wire filament.
(A burned-out light bulb may
break when being replaced.)
Note: Turning control to OFF
position does not remove power
,to the light circuit.
~ Donotoperateyourrefrigeratorin
the presenceof explosivefumes.
. j
..’ b L
. .
.. *
..::.s
““’::’j:; ’’~:.,.,] d“ \/
, .
%,$,
,.=,>,~~
!LQ$::(-)pr?’.],- -a+
. .
“>; ;’$/?
$ ~ i~~g-!k
.
m
;=.~:;i”,{;‘“
.FCwpwsonaiSafetyy
thisappliance mustbe
prclperlygrounded.
I“:le power cord of this appliance
ISequipped with a three-prong
!;;-ounding) plug which mates with
.-...=
: standard three-prong (grounding)
: D>’,dllreceptacle [Fig. 1) to minimize
------,
-’ ‘Gpossibility of electric shock
,,.-.
v.ward from this appliance.
\
;
...’
..J,-
PREFERREDc
METHOD
: \h’
Q
\
%
Q
@’-
‘.
‘\
m
Fig. 1
Have the wall receptacle and
circuit checked by a qualified
electrician to make sure the
receptacle is properly grounded.
‘1
!!
7
INSUREPROPER
GRCUPJ@EXISTS
BEFOREUSE
Where a standard two-prong wall
receptacle isencountered, it isthe
personal responsibility and obligation of the customer to have it
replaced with a properly grounded
three-prong wall receptacle.
Do No-r, UNDER ANY CIRCUM”
STANCES, CUT OR REMo!fE
T-HE-THIRD’[GROUND] ‘PRONG
FROM THE POWER CX2RD.
(continued nexf page)
part No. W7716P03
!J~~ Of ag-j@2!erplug
Becauseof potential safety hazards
Lmdercertainconditions, westrongly
recommendagainstuseofanadapter
plug.However,ifyou still elect to use
recommend againstthe.useof an
extension cord. However,if you still
elect to use an extension cord, it is
absolutely necessarythat it be a UL
listed 3-wire grounding type appliance extension cord andthat the
current cartying ratingofthe cord be
15amperes minimum. Such extension cords are obtainable through
your local service organization.
I
-merefrigeratorshclddIA4w3ys
beplugged
individualelectricaloLmi?t—
(115volt, 60 I-iertz,or 100volt,
50 Hertz, single phaseAC).
This is recommended for best
performance and to prevent overloading house wiring circuits,
I
which could cause a possible fire
hazardfrom overheating wires.
intoitsown
Adjustable legs at the front corners
of the refrigerator should beset so
the refrigerator isfirmly positioned
cmfloor and the front is raised just
enough that the doorcloses easily
when opened about halfway.
L
Turn leveling legsclockwisetoraise
refrigerator, ccmnterdockwkwtolowerit.
When adjusting leveling legs for
proper door closure, the bottom
front edge of the cabinet should be
approximately 5/8’1from the floor.
Lew!m-igk?gscmmodel CH-AI’4
locatedbehind the base grille.
ai’e
J
CAUTION: Attaching adapter
ground terminal to wall receptacle
cover screw does not ground the
isnotdone,the adapterground
terminalisvery likely to break
withrepeateduse.
Location
Do not install refrigeratorwhere
temperaturewill go below60°F.
because it will not run often enough
to maintain proper temperatures.
Do installitonafloorstrongenough
tosupportaMy loadedrefrigerator.
Also see Energy-Saving Tips
regarding location.
AMRIUJ5/8”at each sideand 4“ over
the top for ease of installationand
properair Circulation.
Mo(W
Mow 5/8” atcad-l sick and1“ over
the top
proper air circulation.
CTA14
forfxwe ofinstallation arid
1
Remove the base grille by grasping
it at the bottom and pulling it
straight out.
=%-J.@’
To replace the base grille, align“i’<.:;;’
prongs on back of grille wiih clamps ,--...”
in cabinet and gently ~ush forward~~~-i~
until gri{[e snaps intc place.
..
2
..-
._
~$: The temperature control dial has
z;+#y‘
~ {3
~ nine settings plus “OFF’.”
Turn down kIr warmer
forcoldertemporatwes
“1” is the warmest.
“9” is the coldest.
Initially set the temperature control
The Energy Saver Switch is located
on the tipper left side of the fresh
food compartment,
Toreducetheamountofelectricity
requiredtooperateyourrefriger-
ator,pushswitchto the NORMAL
position.This turns oft heaters in
your refrigerator that prevent moisture from forming on the outside.
Useof the Energy Saver Switch
can saveyou money. Estimated
yearly savings, depending on your
local electric rates, are asfollows:
Model
CTA12
CTA14
EstimatedYearlySavings
ElectricRate(PerKwh)
$-05
$3.00
$5.00
$ .08
$4.00
$8.00
$ .11
$ 6.00
$10.00
Energy
Wings
@PProxJ
6%
7%
With the heaters turnecl off, there
isachance that moisture may form
on the outside of your refrigerator,
especially when the weather is
humid.The humidity is most likely
to be high in the summer,in the
early morning hours,and in homes
which are not air conditioned.
Over anextended period of time,
moisture that forms on the outside
maycausedeterioration of the paint
finish. It wili be important to protect
the finish by using appliance polish
wax asdescribed on page 6.
Whenthe Energy Saver Switch is
pushedtotheright,electricity flows
through the low wattage heaters
which warm the outside of the cab-
inet and, under most conditions,
prevent the forming of moisture
or water droplets.
if ycx.1
turnyml? household
thermostatbebwtioaatnight
...
you maywant to set the temperature control one number colder, as
from’’5’’t’6’”.” Itshould be left inthis
setting for the entire period tt’latyou
areturning down your thermostat.
When you stop turning the thermo-
stat down, turn the temperature
control back to its regular setting.
..
.
,.e - ..
----
“!
)
-’
3
Torelease ice cubes, invert tray,
hold it over’storage bucket or bowl,
and twist tray at both ends.
/’
&-
For only cm?or WK9
Leavethe tray right-side up, twist
both ends slightly and remove
desired number of cubes.
‘Trayscm be stacked
storage space.
fastericeSwvkx when you
Rx
need it, D!ace ice trays on freezer
compartment floor.
M/ashtrays in lukewarm waW c)nly.
Do not put thetm in an au~oma~ic
dishwasher.
iceCLhes,
tosave
..
$1. $!” L., .-
~=p?ij:;f;
y-$ $~>Q
-.-.
-1
c:<)!31[3”aYtrRQ5BTk
Defrmm-lgq the hvi%ihfood wm’-rl-
f.m%mmttakes place aukmatkaify
everyfine Wierefrigeratorturnsoff.
Melted frost water drainsfrom the
cooling coil intoa trough ontherear
wall of the cabinet then down the
corner to adrain tube at bottotm.
Waterflows into a pan behind the
grille where it is evaporated.
Note: if ice forms on the cooling
coil, adjust temperature control to a
lower setting. Be sure bottles or
other tall objects are not touching
the cooling coil. This maycause ice
to form and drip into fresh food
compartment during defrosting. If
no bottles or other objects are in
contact with the coil but water continues to drip from the coil onto the
food, turn temperature control dial
to OFF and rinse coil with a clean
cloth or sponge and a solution of
electric dishwasher detergent. Use
four heaping teaspoons for each
pint of water; leave detergent
solution on coil.
F%T$32HX3’FCk3mpartment
e Defrostfreezercompartmentwhen
frostbecomesl/4-inch to l/2-inch
thickinanyareaCMthe freezer.
~ it may be necessarytodefrost
thefreezercompartmentfrequently
ifthe freezer is usedoften and/or
there k high humidity.
~ Do not useanyelectricaldevice
or sharpinstrumentindefrosting
yourfreezercompartment.
o Never operate refrigeratorlonger
thansixmonthswithoutcompletely
defrostingthefreezercompartment.
being deveioped. Consuit the
Coiiege or County Extension
Service or your iocai Utiiity
Company for the iatest information
on freezing and storing foods.
S. Department of Agriculture
*U.
6
1
4t06
4
FREEZER
5
Part No~46771(5P03
———
>—
=;
(--J@:~;{’@
Protect the paintfinish.The finish
cmthe outside of the refrigerator is
ahighquality, baked-on paintfinish.
With proper care, it will stay newiookingandrust-freeforyears,Apply
acoat of appliance polish waxwhen
the refrigerator is new and then at
leasttwice a year.
Appliance Polish Wax&Cleaner
(Cat.No.W~97’~2~~)is available
from GE/Hotpoint Appliance
Partslvlarts.
Keep the finishclean. Wipe
with aclean cloth lightly dampened
with appliance polish wax or mild
liquid dishwashing detergent. Dry
and polish with a clean, soft cloth.
Do not wipe the refrigerator with
asoiled dishwashing cloth or wet
towel. DOnot use scouring pads,
powdered cleaners, bleach, or
cleaners containing bleach.
(hmkmxx(c-mm CRn!y)
Formost efficient operation,
remove the basegrille and remove
Toremove and replace base grik
on model CTA14,see page 2.
7-0rewmvekxmegrille m Bnodei
CWA12,grasp bottom of grille at
both ends and pull outward.
Torepkwe basegrilleon mode!
CTA12,hang it on the top supports
and push in at bottom until it snaps
into place.
DefrostWakwPan
Panlocated behind basegrille should
be cleaned at least once ayear.
When reinstalling defrost water pan,
firmly push panALLTHE WAYIN
until it stops.
Felt padsare provided on the
defrost water pan to prevent pan
frotmrattling against metal parts. If
rattling does occur,adjust position
of pan.
Behind
Care should be taken in moving
your refrigerator awayfrom the wall
All types of floor coverings can be
damaged, particularly cushioned
coverings andthose with embossed
surfaces.
inside
Clean both fresh food and freezer
compartments at least once a year.
It is recommended that the refriger-
ator be unplugged before cleaning.
If this is not practical, wring excess
moisture out of sponge or cloth
when cleaning in the vicinity of
switches, lights or ccmtrols.
Usewarmwater and baking soda
solution—about a tablespoon of
baking soda to a quart of water.
Rinsethoroughly with water and
wipe dry. Foliow this sameprocedure for cleaning door gaskets,
vegetable drawers, and all plastic
parts.Washice trays in lukewarm
water only. Donot usecleansing
powdersor other abrasivecleaners.
l% w@mkx.fwamticmsOrakwncxx,
shut off power to refrigerator, turn
the temperature control OFF,clean
interior with bakingsodasolution of
onetablespoon of sodato onequart
ofwater.Wipe dry Toprevent odors,
leave open boxof soda in refrigerator. Leave door open.
I% shorter vacations,remove per-
ishable foods and leave control at
regular setting. However, if room
temperature is expected to drop
below 60°F. follow same instructions asfor extended vacations.
Disconnect power cord from wall
receptacle and remove alI food,
Follow defrosting instructions (see
page 4), then clean and dry the
interior.
Secure all loose items such as
shelves and storage pansbytaping
them securely in place to prevent
damage.
Be sure refrigerator stays in
upright position only during actual
moving and in van. Refrigerator
must be secured in van to prevent
movement. Protect outside of
refrigerator with blanket.
.-
‘.:
.; .*J%
,
=.! ;<,: ,=..+
&+gG&
‘)
~<;~~If yOLIhaveaproblem, it maybe
minor.You may be able to correct
~=it yourself. Just usethis Problem
: %@ Solver to locate your problem and
then follow the suggested
recommendations.
PROBLEM
~ REFRIGERATOR
: DOES NOT OPERATE
MOTOR OPERATES
FOR LONG PERIODS
MOTOR STARTS &
STOPS FREQUENTLY
.————
VIBRATION OR
RATTLING
POSSIBLECAUSEAND REMEDY
—
~Temperature control in OFF position.
@If interior light isnot on, refrigerator may not be plugged in atwall receptacle,
@{f plug issecure and the refrigerator still fails to operate, plug a lamp or a
small appliance into the sameoutlet to determine if there is a tripped circuit
breaker or burned out fuse.
@Normal when refrigerator isfirst delivered to your home—usually requires
24 hours to completely cool down.
@Large amounts of food placed in refrigerator to be cooled.
@Hot weather—frequent door openings.
@Door left open.
QTemperature control is set too cold. Refer to instructions for use of
TEMPERATURE CONTROL on page 3.
@Grille and condenser need cleaning. Refer to CONDENSER on page 6 for
model CTA14.
@Check ENERGY SAVING TIPS on inside front cover.
.—
~Temperature control starts and stops motor to maintain even temperatures.
~ If refrigerator vibrates, more than likely it is not resting solidly on the floor
and front leveling legs need adjusting or floor isweak or uneven. Refer to
LEVELING LEGS on page 2.
__.———
—.
,—
f~~:
\
“---..’
“’-a
(
L..L4.- :
..—..—.—.-——
FRESH FOODS
DRY OUT
FROZEN FOODS
DRY OUT
_———---------
FROS”TOR
!CE CRYSTALS ON
FFKIZEi\l FOOD
.——.._.-—
@If dishes vibrate on shelves, try moving them. Slight vibration is normal.
QDefrost water pan rattling; needs to be positioned properly.
o Foods should be covered.
‘------i
~
Foods should be covered, wrapped or sealed properly.
~ Norma! in this type of refrigerator.
——
———----
—
7
..__—
(continued next page)
part No. 467716P03
I
1
..——_______
PROBLEM
—-—____________.
POSSIBLECAUSEAND RE–MEDY
—
——
——.—
————————.
——..
FRESH
OR FREEZER
COMPARTMENT
TEMPERATURE
TOOWARM
SLOW ICECU13E
FREEZING
ICE CUBES HAVE
ODOR/TASTE
MOISTURE FORMS
ON OUTSIDE OF
REFRIGERATOR
FOOD
* Temperaturecontrol not set cold enough. Referto “I”EMF’ERATL.JRECONTROL
on page 3.
~Warmweather—frequent door openings to get ice or cold drinks.
@Door left open for long time.
~ Packagemay be holding door open.
@Grille and condenser need cleaning. Refer to CONDENSER cmpage6 for
model CTAI4.
~ Door may have been left ajar.
~ Set temperature control to a higher number.
@Unsealed packages in refrigerator and/or freezer compartments may be
transmitting odor/taste to ice cubes.
@Old cubes need to be discarded.
Not unusual during period of high humidity.
Move energy saver switch to the right.
(
MOISTURE
COLLECTS INSIDE
REFRIGERATOR
-IAS ODOR
HOTAIR FROM
BOTTOM OF
REFl?lGERATOR–
MODEL CTA14
lR.!TER~ORLIGHT
DOES NOT LIGHT
@Too frequent and too long door openings.
@In humid weather air carries moisture into refrigerator when door isopened.
@Door left open or ajar.
@Foods with strong odors should be tightly
Check for spoiled food.
=
@Interior needs cleaning. Refer to page 6.
@Keep open box of baking soda in refrigerator; replace monthly.
QNormal airflow cooling motor. /n the refrigeration process, it is norrna/ that hedt
be expelled in the area under the refrigerato~ Some floor coverings will discolor at
these normal and safe operating temperatures. Yourfloor covering supplier should
be consulted if you object to this Discoloration.
o No power at outlet.
I
~ Light bulb needs replacing.
I
covered.
——
. ..
,.”’,
..:
Yournew appliance isawell
designed and engineered product.
Before it left the factory, it went
through rigorous tests, just to make
sure it was asdefect-tree as pos-
sible.And you have awarranty(see
backcover of this book)to protect
you against any manufacturing defects during the early period of
your appliance’slife.
Now you can have the same
trouble-free and surprise-free
service beyond the warrantyperiod.
Youcan buy a Hotpoint Service
Contract. Forone low fee ~..usually
just pennies a day.. .Hotpoint will
take care of any repairs your appliance needs—both parts and labor.
Youare protected for the length of
your contract. Even when costs go
up,you pay nothing more.
Wantmore information?There’s
noobligation.YOLJcan get infor-
mation on Service Contracts any
time. Just write your name and
address, date of installation, and
the model and serial number of
your appliance and send to:
Manager,Service Contracts
Hotpoint
Appliance Park
Louisville, KY 40225
If you’re the kind of personwho
likes to do-it-yourself–or if you’re
interested in saving money on
participating Hotpoint dealers.
‘Note:Ofcourse, repairsshould be
attempted only by individuals
possessingadequate backgrounds
of electrical, electronic and mechanical experience. Any attempt to
repair a major app!iance mayresult
in persoi~alinjury and property
damage.
In many cities, there’s a Hotpoint
Factory Service Center. Call, and
radio-dispatched truck will come to
your home by appointment—morning
or afternoon. Charge the work, if
you like. All the centers accept both
MasterCard and Visa Cards.Check
the White Pages for “t-10TFOINT
FACTORYSERVICE.”
Or look for Hotpoint franchised
Customer Care’” servicers. You’ll
find them in the Yel\ow Pagesunder
“HOTPOINT CUSTOMER CAiRE’fi
S.ERV\CE” or “GENERAL ELEC-
TF?lc–
,,:”~
-,
; CARE’{ SERViCE.”
=>.
,,_l:--
If y(cwnm?mlSe.rwbe!iterait!re$
.<--“’”-.
‘3
i.-:
parts lists, parts 0?acXXX&.wiesf
1-: .,
‘>.e,,_..
contact one of the Facto\>/Service
HOTPOl NT CUSTOMER
Centers, afranchised Customer
Care’Rservicer or your deaier.
a
Hyou are dissatisfied with the
service you received, here are
three stepsyou shouldfo!bw:
H FEW,contact the people who
serviced your appliance. Explain
why you are dissatisfied. In most
cases this will solve the problem.
NEXT, if you are still dissatisfied,
write all the details—including your
phone number—to:
Manager, Consumer Relations
l-+otpoint
Appliance Park
Louisville, KY 40225
FINALLY,If your problem is still not
resolved, write:
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606“
This panel, known as MACIW, is a
group of independent consumer
experts under the sponsorship of
several industry associations. Its
purpose isto study practices and
advise the industry of ways to
improve customer service. Because
MACAP is free of industry control
and influence, it is abie to make
impartial recommendations, ccmsic!ering each case individually.
..
..
.,
..-
.
,$.
.’
..
..
i
,-
El
.-
EI
‘?
I
J
* -———..—
~~~~~~~ i!$!~~ ~~~~~~~~@servicetrips to your home to
Save proof of originalpurchasedate such as your sales slip or cancelledcheck to establishwarrantyperiod.
——
—.—
-——.—_.._
———————-.
FULLONE-YEARWARRANTY
For one yearfrom cfateof original
purchase,we will provide,free of
charge,parts and service labor in
your home to repairor replaceany
part of the refrigerator that fails
becauseof a manufacturing defect.
FULLFIVE-YEARVVARRANTY
For five yearsfrom date of original
purchase,we will provide,free of
charge,parts and service labor in
your home to repairor replaceany
part of the sealed refrigerating
system (the compressor,conden-
ser,evaporatorand all connecting
tubing) that fails becauseof a
manufacturing defect.
teach you how to usethe product.
Readyour Useand CareMaterial.
If you then haveanyquestions
about operating the product,
pleasecontact your dealer or our
ConsumerAffairs office at the
addressbelow or call, toll-free:
contact your dealer or installer.
Youare responsible for providing
adequate electrical, plumbing and
other connecting facilities.
—— ——.—— .—-—
—
—..——.
.—
This warranty is extendedto the
original purchaserandanysucceeding owner for productspurchased
for ordinary home use in the 48
mainland states, Hawaii and
Washington, D.C.inAlaska the
warranty is the sameexceptthat it
is LIMITEDbecauseyou must pay
to ship the productto the service
shopor for the servicetechnician’s
travel costs to your home.
All warrantyservicewill be provided
by our Factory ServiceCentersor
by our franchised Customer Care@
servicersduring normal working
hours.Checkthe White Pagesfor
HOTPOINTFACTORYSERVICE.
Look in the Yellow Pagesfor
HOTPOINTCUSTOMERCARE”
SERVICEor GENERALELECTRIC-
HOTPOINTCUSTOMERCARE”
SERVICE.
@Replacementof housefuses
or resetting of circuit breakers.
@Failure of the product if it is
usedfor other than its intended
purposeor usedcommercially.
~ Damageto product caused
by accident, fire, floods or acts
of God.
WARRANTORIS NOT RESPONSIBLE FOR CONSEQUENTIAL
DAMAGES.
(
{
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This warrantygives you specificIegai rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor:General Electric Company
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