To prevent fire and electric shock, do not expose this product to rain or moisture.
The lightning flash with the arrowhead symbol,
within an equilateral triangle, is intended to alert
the user to the presence of uninsulated
"dangerous voltage" within the products enclosure
that maybe of sufficient magnitude to constitute a
risk of electric shock to persons.
CAUTION!
To prevent electric shock, do not remove cover.
No user serviceable components inside. Refer
servicing to qualified service personnel.
!
The exclamation point, within an equilateral
triangle, is intended to alert the user to the
presence of important operating and maintenance
(servicing) instructions in the literature
accompanying the product.
!
CAUTION! Lithium Battery
Danger of explosion if battery is
incorrectly replaced. Replace only
with the same or equivalent type
This equipment generates, uses and can radiate radio frequency energy, and if not installed and used
in accordance with the instructions in this manual, may cause interference to radio communications. It
has been tested and found to comply with the limits for a Class A computing device pursuant to subpart
J of part 15 of FCC rules which are designed to provide reasonable protection against such
interference when operated in a commercial environment. This equipment has also been tested and
found to comply with the requirements for a CE Class A device and TUV safety standards.
recommended by the
manufacturer.
Electrostatic-Sensitive Device!
Use proper CMOS and MOSFET handing precautions, including approved
grounded wrists straps, etc., to avoid damage to this unit or its internal
components, from electric discharge.
WARNING!
This product contains a recyclable lithium battery.
It may be illegal to dispose of this battery
improperly under local, state, or federal laws.
Check with your local waste management officials
for disposal and recycling options.
CAUTION!
ATTENTION
Operation of this equipment in a residential area may cause interference, in which case the user is
required to take all measures that are necessary, at the user's expense, to correct the interference.
0150-0229B 2 Calibur StoreSafe
Page 3
IMPORTANT INFORMATION
Software and/or firmware is furnished to the purchaser under a license for use on a single system.
Software and/or firmware included with this equipment are the sole proprietary property of, confidential
to, and copyrighted by GE-Interlogix Kalatel Division, Corvallis, Oregon, USA. The software/firmware
are not to be copied or disclosed in any manner without the express written consent of GE-Interlogix.
All information and specifications furnished by GE-Interlogix are believed to be accurate and reliable.
No responsibility is assumed by GE-Interlogix for neither its use nor any infringements of rights of third
parties that may result from its use. No license is granted by implication or otherwise under any patent
or patent rights of GE-Interlogix.
The CALIBUR™ brand name and product model numbers are the property of GE-Interlogix.
COPYRIGHT, 2002: The contents of this manual may not be copied or reproduced in any manner or
form without the prior written consent of GE-Interlogix.
11.2 Warranty and Return Information..................................................................................72
0150-0229B 5 Calibur StoreSafe
Page 6
0150-0229B 6 Calibur StoreSafe
Page 7
1 StoreSafe Overview
1.1 Products Featured In This Manual
StoreSafe
StoreSafe Advanced
1.2 Product Description
StoreSafe is a video multiplexer capable of recording from multiple cameras to an internal hard drive
while simultaneously providing playback. Unlike outdated time-lapse VCRs, StoreSafe records highresolution pictures. Digital recording improves playback quality over VCRs, and eliminates the hassle
of cleaning heads, changing tapes or servicing motors. Depending on the setup, StoreSafe can store
from a few hours to more than 3 years of color images.
Programmable search features eliminate time consuming fast-forwarding or rewinding of tapes, while
searching for critical data. Search for recorded images or events by alarm, time, date, video loss, or
camera number.
StoreSafe also features convenient front panel buttons for one-touch printing and archiving (CD
writing).
Caution! This products primary purpose is to furnish video multiplexing and recording.
Although the unit has alarm handling and motion detection functions, they are considered
secondary features. This unit should not be the only alarm device on site.
Features
• Multiplexer functionality with built-in digital recording.
• Triplex simultaneous recording, playback, and live multiscreen viewing.
• 30pps (pictures per second) recording of up to 10 cameras.
• Remote Programming and control through the RS232 and ethernet ports.
• View live or recorded images remotely using WaveReader software.
• Dual monitor displays.
• Video motion detection (intrusion and activity).
• Displays include full screen, sequenced, picture-in-picture, and multiscreens.
• Alarm Handling with History Log.
• Archive onto CD-Rs with built in CD Writer.
• One-touch Print Image button.
• Covert camera recording (recording without display).
• Auto-Daylight savings time change function.
• Alarm Notification via email.
• Integrated WaveBrowser Software.
1.3 Passwords
Passwords are provided to limit access to menus and certain functions. Two levels of password
security are provided:
• Operator: Limited menu access, only the Operator menu is available.
• Installer: Complete menu access, both the Main and Operator menus are available.
As a security measure, it is recommended that the Operator and Installer passwords be changed after
installation is complete (see section 3.19). Store the passwords in the administrator’s secure files.
0150-0229B 7 Calibur StoreSafe
Page 8
Default Passwords
Four-Channel Units
Password
Type
Operator
Installer
Factory
Defaults
Language
Ethernet
Access
Reset
Access
Level
Operator
Installer
Installer
Installer
Installer
Ten-Channel Units
Password
Type
Access
Level Function
Function
Provides access to the Operator
and SystemView menus.
Provides access to all on-screen
menus.
Resets the multiplexer to the
factory defaults.
Provides access to the On-screen
Language menu.
Deactivates the ethernet
password, so that the unit may be
accessed by any PC equipped with
WaveReader.
Changeable
by user?
Yes
Yes
No
No
No
Changeable
by user?
Default
Password
Press ‘ENTER’
4 Times
3 4 4 4
4 1 1 1
1 4 1 4
1 1 1 1
Default
Password
Operator
Installer
Factory
Defaults
Language
Ethernet
Access
Reset
Operator
Installer
Installer
Installer
Installer
Provides access to the Operator
and SystemView menus.
Provides access to all on-screen
menus.
Resets the multiplexer to the
factory defaults.
Provides access to the On-screen
Language menu.
Deactivates the ethernet
password, so that the unit may be
accessed by any PC equipped with
WaveReader.
Yes
Yes
No
No
No
Press ‘ENTER’
4 Times
3 4 7 7
8 1 1 1
5 4 1 5
1 1 1 1
1.4 Unpacking
Check the package and contents for visible damage. If any components are damaged or missing, do
not attempt to use the unit, contact the supplier immediately. If the unit must be returned, it must be
shipped in the original packing box.
Package Contents
• The StoreSafe unit.
• The Alarm Interface Circuit Board (P/N 0090-0077).
• A WaveReader Software CD (P/N 0151-0005-27W21 or later).
• The WaveReader Software Manual (P/N 0150-0143).
• WaveWatch User Manual (P/N 0150-0189).
• Power Supply (P/N 4310-0020).
• Power Cord ( NTSC P/N 4310-0002) (PAL P/N 4310-0001).
1.5 Installation Environment
Power: Ensure that the installation site’s AC power is stable and within the rated voltage of the 12
Volt DC power supply. If the site’s AC power is likely to have spikes or power dips, use power line
conditioning or an Uninterruptable Power Supply (UPS).
Ventilation: Ensure that the location planned for the installation of the unit is well ventilated. Take
note of the locations of the cooling vents in the unit’s enclosure, and ensure that they are not
obstructed.
Temperature: Consider the unit’s operating temperature (0 to 40 °C) and non-condensing humidity
specifications (10% to 80%) before choosing an installation location. Extremes of heat or cold beyond
the specified operating temperature limits may cause the unit to fail. Do not install the unit on top of
other hot equipment. Leave space between rack mounted units.
Moisture: Do not expose the unit to rain or moisture. Moisture can damage the internal components.
Do not install the unit near sources of water.
Chassis: Other equipment may be placed on top of the unit if it weighs less than 35 pounds (16
kilograms).
1.6 Associated Equipment
Associated equipment in a typical security system could contain the following items:
• Two monitors
• Printer with Printer Server connected via ethernet cable.
• Video cameras: Composite video, 1 volt peak-to-peak.
• Alarm input devices: Pressure sensors, motion detectors, etc.
• Alarm output devices: Buzzers, Sirens, Flashing Lights, etc.
• A PC connected via ethernet cable.
For instructions regarding the connection of the associated security equipment in your system, please
consult the instruction manual of the associated equipment.
0150-0229B 9 Calibur StoreSafe
Page 10
1.7 The Back Panel
RS-485/1
ETHERNET
RS-485/2
RS-232/2
24563
7
9
11
1
AUX
15263794810
B
12V DC
RS-232/1
1. Camera Inputs: BNC connector, looping. Auto Terminating.
2. Composite Monitor-A Output: Composite video output with BNC style connector.
3. Composite Monitor-B Output: Composite video output with BNC style connector.
4. Alarm I/O: For connecting alarm inputs, and alarm output relays.
5. Power Input: For connecting the power supply.
6. Aux Port: For connecting the Accessory PCB for Audio inputs and outputs. Advanced models
only.
7. RS232 Port 1: For modem connection and external control of the unit.
8. RS485 Port 1 Connector: For connecting to keyboard and other RS485 devices. Not used on
standard model.
9. 10/100 Ethernet Port: For connecting to remote PC via ethernet network.
10. RS485 Port 2 Connector: For connecting to keyboard and other RS485 devices. Not used on
standard model.
108
10/100
11. RS232 Port 2: For Event Generation and ASCII Text insertion. Not used on standard model.
Camera Inputs
There are two BNC jacks for each camera. Either
jack can receive a camera signal. The signal is
looped (directly connected to the other jack), making
the camera signal available to other equipment.
The camera input connectors are Auto Terminating.
This means that the input signal will automatically be terminated with 75-Ohms unless a 2nd cable is
connected to the 2nd BNC connector of the same camera input. Make sure there is 75-Ohm
termination at the end of the video line if the signal is looped through StoreSafe.
Time base correction is performed during digital capture. As a result, cameras do not require
synchronization.
See section 3.13 for information about disabling unused camera jacks in the menu system.
When connecting directly from StoreSafe to the
monitor, select the 75-Ohm impedance setting on the
monitor.
Cable: 75-Ohm Coaxial
Connectors: BNC
If an additional device is connected to the monitor’s looping output, set the termination of the additional
device as 75-Ohm, and set the termination of the monitor as Hi-Z (High Impedance).
0150-0229B 10 Calibur StoreSafe
Page 11
A
7
G
N
D
Alarm I/O Port
The back panel of the unit is equipped with an Alarm
Port (DB-25 style connector).
Do not attempt to wire directly to the DB-25
connector on the back panel.
DB-25 Connector on back panel
Connect the Alarm PCB (supplied with the unit) to the Alarm Port. Wire all alarm inputs to the Alarm
PCB per the pin out specifications shown below.
Active alarm inputs vary by StoreSafe model. 4 channel units (4TL) have 4 active alarm inputs and 10
channel units (10TL) have 10 active alarm inputs.
Alarm Input
An alarm condition can be activated by devices such as pressure pads, passive infrared detectors,
door switches, or other similar devices.
Alarm Relay Output
The alarm relay output is activated when an alarm condition
exists. The alarm output is only active for the duration of the
alarm.
Alarm relays can be programmed in the menu system to
respond to macros, and video loss. See section 3.11 for
information about configuring the alarms in the menu system.
Output: Normally Open Zero
potential relay contact.
Voltage: 30V (Max)
Current: 500mA (Max)
External Alarm Acknowledge Input
Connect a switch or similar device to ground this pin in order
to acknowledge an alarm condition, and silence associated
buzzers and relays. Connect from pin 23 to either pin 18, 19,
or 20 (ground pins).
External Device: Normally Open
Zero potential relay contact.
0150-0229B 11 Calibur StoreSafe
Page 12
All specifications subject to change without notice. GE-Interlogix believes all specifications
#24 AWG, twisted pair with shield
NOTE
to be correct at time of printing, but no liability is assumed for omissions or errors.
RS485 Connector (StoreSafe Advanced Models Only)
Shields are grounded at one end, preferably at the
StoreSafe end.
Wire Type:
(2-wire)
See section 3.14 for information about configuring
the RS485 network address settings in the menu
system.
1 Ground (Shield) 5 Not Connected
2 Not Connected 6 Network -VE
3 Network +VE 7 Ground (Shield)
4 Not Connected 8 Not Connected
Pin Use
Ethernet Port
The cable connection configuration depends on your
network configuration:
• For a StoreSafe that connects directly to a Hub
or Switch, use a straight through connection.
• For a StoreSafe that connects directly to a PC,
use a cross over connection.
Consult with your MIS personnel for the specific type
of configuration. See section 3.16 for information
about configuring the ethernet settings in the menu
system.
Wire Type: Cat 5
Connector Type: RJ-45
Max. Cable Length: 100 meters / 328 ft.
Min. Cable Length: 6 feet / 1.8 meters
Hub Wiring Configuration: Straight Through
PC Wiring Configuration: Cross Over
82 3 4 5 6 71
RJ-45 socket on
back panel.
RJ-45 Pin Configuration For Ethernet Port
Pin Use
1 TX+ 5 Not Connected
2 TX- 6 RX-
3 RX+ 7 Not Connected
4 Not Connected 8 Not Connected
0150-0229B 12 Calibur StoreSafe
Pin Use
82 3 4 5 6 71
RJ-45 socket on back
panel.
Page 13
RS232 Port 1
1
5
6
9
For a Modem connection or remote control of unit. See section 3.16 for information about configuring
the modem settings in the menu system. See section 9 for RS232 Remote Control Protocols.
DB-9 Pin Configuration For Port 1
Pin Use
1 DCD 4 DTR 7 RTS
Pin Use
Pin Use
2 RX 5 Ground 8 CTS
3 TX 6 Not Connected 9 Not Connected
DB-9 on back panel.
RS232 Port 2 (StoreSafe Advanced Models Only)
For Event Generation and ASCII Text Insertion.
RJ-45 Pin Configuration For RS232 Port 2
Pin Use
1 Ground 5 TXD
2 Reserved 6 Not Connected
3 Not Connected 7 Ground
4 RXD 8 Reserved
Pin Use
RJ-45 socket on
back panel.
1.8 Power-Up
It is important that the power-up procedures be followed carefully. The unit uses its auto-detect
feature to detect camera signals during power-up, and configure itself automatically.
82 3 4 5 6 71
Power-up procedure
Once the system installation is complete, apply
power in the following order:
Voltage: 12 Volt DC
1. Energize the monitors and all of the cameras.
Power: 60 Watt (5 Amp)
2. Energize StoreSafe.
Connector: 2.1mm barrel, center positive
Once power is applied to the unit, it will begin its power-up procedure. The unit will begin by displaying
the software version on Monitor-A, and then the unit will be ready for operation.
Power Supply Input
Check Video Input Quality
Check the picture quality by selecting each camera for full screen display. If the picture quality is poor,
check the following items:
• The BNC connections.
• The loop-through terminations.
• The video levels of incoming signals.
• The possibility of ground loops.
0150-0229B 13 Calibur StoreSafe
Page 14
• Consult the camera’s installation instructions for additional information about proper camera setup.
1
5
6
9
123456789
GND
Check Record And Playback Quality
Record for at least three minutes at the default record rate. Then play back the recording, selecting
each camera for full screen display. Check the playback picture quality.
AUX Port
The back panel of the advanced model unit is equipped
with an Aux Port (DB-9 style connector).
Do not attempt to wire directly to the DB-9
connector on the back panel.
DB-9 Connector on Back Panel
Connect the Accessory PCB (supplied with the advanced models) to the AUX port to access the Audio
features. Wire the audio input and output to the Accessory PCB per the pin out specifications shown
below.
Pin 1: Not Used.
Pin 2: Audio Out.
Pin 3: Ground.
Pin 4: Audio In.
Pin 5: Ground.
Pin 6: Not Used.
Pin 7: Ground.
Pin 8: Not Used.
Pin 9: Ground.
GND: Ground.
Accessory PCB
0150-0229B 14 Calibur StoreSafe
Page 15
2 StoreSafe Basic Operations
2738495
9
19
20
2.1 Principal Operating Modes
StoreSafe has five principal modes of operation:
• Live Viewing.
• Printing.
• Playback.
• Archiving to CD.
• Recording.
Each mode is discussed in detail later in this section.
2.2 The Front Panel
GE Interlogix
StoreSafe SDVR-10
A
B
21345 6 78
1. Power Indicator: Indicates power on/off condition.
2. Multiscreen Selection Buttons: 10, 7, and 4 way.
3. Monitor Selection Button: Monitor A or Monitor B.
4. Multiscreen Selection Buttons: 9, 6 way, and Picture-in-Picture.
5. Alarm Button: Allows user to acknowledge and silence alarms.
6. Sequence Button: Sequences camera views.
1
{F}
6
1012 13 14
10
11
18
15 16 17
7. Zoom Button: Provides a 2X digital zoom.
8. Function Button: Used in conjunction with Camera Buttons to run Macros.
9. Camera Selection Number Buttons: Camera numbers 1 through 10.
10. Print Image Button: One-touch printing of displayed image.
11. Record CD Button: One-touch archiving of selected video onto CD using the built-in CD-Writer.
12. Reverse Play Button: Playback in Reverse.
13. Freeze Button: Freezes camera images on-screen in Live mode. Pauses Playback.
14. Play Forward Button: Begins Playback.
15. Record Button: Used to Start and Stop Recording.
16. Stop Button: To stop Playback and return to Live mode.
17. Search Button: Access to stored video data.
18. Jog/Shuttle: Controls Playback speed and Menu selections.
19. Menu Button: Provides access to on-screen menus.
20. Enter Button: Confirms selection in menus.
0150-0229B 15 Calibur StoreSafe
Page 16
2.3 Live Viewing
Multiscreen Display
In Live Multiscreen mode, press one of the Multiscreen buttons to activate
the multiscreen display on Monitor-A. Multiscreen displays are not
available on Monitor-B. Live Multiscreens are displayed with gray borders.
For detailed information about Multiscreen displays, see section 2.6.
Multiscreen Display With Sequencing
If a multiscreen display does not include all of the cameras, the remaining
cameras can be sequenced in the bottom right cameo. While in a multiscreen
display, press the Sequence button to begin sequencing. For detailed
information about sequencing, see section 2.8.
Full Screen Display
Select any camera for Full Screen display by pressing the Number button of
the desired camera. Pressing the Camera number button again displays the
Status Display Box. Pressing the same button a third time displays any
associated ATM or cash register ASCII text, see section 2.9.
Sequenced Full Screen Display
While in a Full Screen display, press the Sequence button to begin full
screen sequencing. The sequence list is programmable. For detailed
information about programming the sequence list see section 2.8.
Multiscreen Buttons
Sequence Button
1
Number Button
Sequence Button
Zooming
To activate the 2x digital zoom, select the full screen display of the camera
you wish to zoom, then press the Zoom button. Zooming will be indicated by
the LED located directly above the Zoom button. Zooming is also indicated
as ZOOM on the primary monitor. Zooming works with frozen and non-frozen
images. Zoomed images can also be frozen.
While Zoomed, rotate the Jog/Shuttle to Pan and Tilt across the image.
Please note, the camera does not move during digital Pan/Tilt.
Press the Zoom button again to cancel the Zoom operations.
NOTE
If the Zoom button is pressed while in a multiscreen display, the camera from the last active
cameo is selected for full screen display. Press the Zoom button again to activate the Zoom
operation.
Freezing
Pressing the Freeze button freezes all camera images on-screen. Full
Screen freezing is indicated as FRZ on-screen. Multiscreen freezing is
indicated as * (a flashing asterisk) in each frozen cameo.
Individual cameos can be frozen in Active Cameo mode (see section 2.7).
Press the Freeze button again or any camera button to cancel Freeze
operations.
Zoom Button
with LED
Freeze Button
0150-0229B 16 Calibur StoreSafe
Page 17
Selecting Monitor-B
B
A
To control Monitor-B, press the lower part of the Monitor button. The
Monitor-B LED will light to indicate that the number keypad now controls
Monitor-B. Press the upper part of the Monitor button again to return the
keypad control to Monitor-A.
Monitor Button
2.4 Playback
Playback always displays on Monitor A. Playback multiscreen borders are black, as opposed to the
gray borders of the live multiscreens. Monitor B continues to display live full screen images in
playback mode. To begin playback, press the Play Forward or Reverse Play button.
Play Forward
When the Play Forward button is pressed, the unit will play forward at the rate
the data was recorded. While in Playback mode, the user may change the
playback direction, playback speed, etc. To return to Play Forward operations,
press the Play Forward button.
Reverse Play
To begin reverse playback, press the Reverse Play button.
Play Forward
Button
Fast Forward
During playback, rotate the Shuttle (the outer dial) clockwise to view data at a
higher than normal rate. Increasing the amount of rotation increases the rate of
playback.
Rewind
During playback, rotate the Shuttle counter-clockwise to view data (in reverse) at
a higher than normal rate. Increasing the amount of rotation increases the rate of
playback.
Freeze
During playback, press the Freeze button. This feature pauses all full screen and
multiscreen images
Single Frame Advance & Single Frame Rewind
During Freeze or Pause mode, rotate the Jog (the inner dial) to view the frame
directly before or after the frame displayed on-screen.
Reverse Play
Button
Jog / Shuttle
Freeze Button
0150-0229B 17 Calibur StoreSafe
Page 18
Stop Playback
To stop playback and return to Live Multiscreen mode on Monitor A, press the
Stop button.
Multiscreen Display
During Playback, press one of the Multiscreen buttons to activate a
multiscreen display. The 6-way and PIP multiscreen displays are not
available in Playback mode. For detailed information about Multiscreen
displays, see section 2.6.
Multiscreen Display With Sequencing
If a multiscreen display does not include all of the cameras, the remaining
cameras can be sequenced in the bottom right cameo. While in a multiscreen
display, press the Sequence button to begin sequencing. For detailed
information about sequencing, see section 2.8. This feature is not available
on the 4-channel units.
Full Screen Display
Select any camera for Full Screen display by pressing the Number button of
the desired camera. Pressing the Camera number button again displays the
Status Display Box. Pressing the same button a third time displays any
associated ATM or cash register ASCII text.
Sequenced Full Screen Display
While in a Full Screen display, press the Sequence button to begin full
screen sequencing. The sequence list is programmable. For detailed
information about programming the sequence list see section 2.8.
Zooming
To activate the 2x digital zoom, select the full screen display of the camera
you wish to zoom, then press the Zoom button. Zooming will be indicated by
the LED located directly above the Zoom button. Zooming is also indicated
as ZOOM on the monitor. Zooming works with frozen and non-frozen
images. Zoomed images can also be frozen.
While Zoomed, use the Jog/Shuttle to Pan and Tilt across the image.
Please note, the camera does not move during digital Pan/Tilt.
Stop Button
Multiscreen Buttons
1
Number Button
Sequence Button
Zoom Button
with LED
Press the Zoom button again, or another camera button to cancel the Zoom
operations.
If the Zoom button is pressed while in a multiscreen display, the camera from the last active
NOTE
0150-0229B 18 Calibur StoreSafe
cameo is selected for full screen display. Press the Zoom button again to activate the Zoom
operation.
Page 19
Searching Recorded Data
Monitor A
Monitor B
Stop Mode
Playback Mode
StoreSafe has a powerful search interface feature that allows the user to search
for data on the internal hard disk. The user may search the data for previous
recording sessions, text insertion, and alarm conditions. Because the search
interface is so dynamic, the search interface is covered in detail in a separate
section of this manual. See section 5.
Search Button
2.5 Recording
To begin recording, press the Record button. Recording will be indicated by the
LED located directly above the Record button. The unit always starts recording
at the end of previously recorded data. The unit will continue recording until the
record button is pressed again, unless Record Lock is ON.
StoreSafe also remembers its current record mode in the event of power loss. If the unit was recording
during a power loss, then when power is restored the unit will put itself back in that mode.
Monitor Displays During Recording
Multiscreen Live and Playback displays on Monitor A and Monitor B are not affected by recording
operations.
Record Button
LIVE
PLAY
BACK
LIVE
LIVE
LIVE
Triplex Mode
PLAY
LIVE
BACK
0150-0229B 19 Calibur StoreSafe
Page 20
2.6 Display Options
Monitor A
Monitor B
Available Multiscreen Displays
Press the Multiscreen buttons to activate the multiscreen display. Pressing the individual multiscreen
button will display the corresponding multiscreen.
7-Way
4-Way
10-Way
A
A
B
B
9-Way
6-Way
PIP
The multiscreen display is limited to the number of camera inputs on the unit.
Ten-Channel unit: Capable of displaying 10-way through 4-way multiscreen and PIP.
Four-Channel unit: Only capable of displaying 4-way multiscreen and PIP.
The camera assignments for each multiscreen is retained (in non-volatile memory) for both Live and
Playback multiscreen mode on Monitor A.
PIP: Use the Jog/Shuttle to adjust the location and size of the PIP display. Please note, that the PIP
display is only available on Monitor A in Live mode.
2.7 Active Cameos
A cameo is defined as any cell within a multiscreen display. Active Cameo mode allows the user to
access and edit each cameo individually.
Entering Active Cameo Mode
While viewing a multiscreen, enter Active Cameo mode by pressing the Enter
button. Active Cameo mode is indicated on-screen by flashing the number
and titles of the active cameo and the LED above the Enter button is lit. By
default, the top left cameo is activated.
0150-0229B 20 Calibur StoreSafe
Enter Button
Page 21
Selecting Cameos
Select a cameo using the Jog/Shuttle to navigate the multiscreen. Rotating
the Jog selects the next screen up or down a row. Rotating the shuttle
selects the next screen in numerical order. The active cameo will always be
indicated by the flashing camera number and titles.
Jog/Shuttle
Selecting Cameras
Display any camera in the active cameo by pressing the Number button of
the desired camera. Once a camera has been selected, the active cameo
advances to the next cameo on the right.
The camera selection only changes the multiscreen currently being displayed. Each multiscreen must
be configured separately. Changes to the multiscreen display are saved in non-volatile memory, and
will be retained even if power is removed from the unit.
Number Button
1
Freezing
Press the Freeze button to freeze the image in the selected cameo. Each
frozen cameo is indicated as * (a flashing asterisk) on-screen.
Press the Freeze button again to cancel Freeze operations.
Freeze Button
2.8 Sequencing
The sequencing feature allows a camera to be displayed briefly on-screen,
before advancing to the next camera in the sequence list. The default
sequence list displays each camera in numerical order.
Sequence Button
Dwell Time
The dwell time is the amount of time each camera is displayed on-screen before advancing to the next
camera. The default dwell time is 3 seconds.
Autolist™ Custom Sequence List
The Autolist™ feature allows the user to create a custom sequence list, controlling the order the
cameras are displayed and the dwell time. Separate Autolists may be created for Monitor A (Live and
Playback mode) and Monitor B (Live mode). Using the Monitor button, select the monitor to be
programmed. Then, using a Number button, select any camera for full screen display.
NOTE
To begin recording the Autolist™ sequence: Press the Alarm button and
Sequence button simultaneously. Autolist Program mode is indicated as
PGM on-screen.
Recording starts when the first camera number is pressed. Press the camera
numbers in the order you wish them to appear on-screen. The amount of
time between button presses determines the Dwell Time. During sequence
list programming, pressing any button other than a Number button or the
Sequence button voids the sequence list.
The unit must be in Full Screen Display mode before starting to create the sequence list.
This initial camera is not part the sequence list.
Alarm Button and
Sequence Button
0150-0229B 21 Calibur StoreSafe
Page 22
To end the recording: Press the Sequence button. The amount of time between pressing the last
Number button and the Sequence button determines the dwell time for the final camera in the
sequence list.
Returning To The Default Sequence List
The default sequence list is all cameras in numeric order with a three second dwell time.
To return the unit to the default sequence list, go to the Main Menu → Factory Settings menu.
Caution! Initiating the Factory Setting menu command returns all settings back to the
original factory defaults. This will cause the loss of any custom settings.
Sequencing In Cameos
While viewing a multiscreen display, additional cameras (cameras not shown in the multiscreen
display) can be sequenced in the lower right hand cameo by pressing the Sequence button. The
sequence list is not programmable. Press the Sequence button again to cancel sequencing.
2.9 On-screen Indicators
There are five types of on-screen indicators.
Camera Titles: Displays the camera number and the camera title.
Status Indicators: Displays Time, Date, and Hard Disk record time left.
Conditional Indicators: Displays indicators for Freeze, Zoom, Alarm, Motion Detection, Videoloss,
Autolist™ Program mode, Macro Record and Macro Playback mode.
Status Display Box: Displays Archive Device, Network status and Image Quality Setting (Playback
mode only).
Text Display Box: Displays ATM/POS Text data.
Camera Titles
Camera Titles are displayed on either the upper or lower corner of the left hand side of the screen.
The camera title can be changed in the menu system (see section 3.13). The user can change display
position and color. See below.
Changing Position And Color Of Title And Status Indicators
Camera Titles: To change the color and position of the camera
titles, select a camera for full screen display, then press the Enter
button to advance to the next display setting. Repeatedly pressing
the Enter button advances the display settings through the
sequence show in the table on the right.
Example: Select Camera 1 for full screen display. Using the
Enter button, cycle through the sequence shown on the right.
Each time the position cycle is completed, the unit advances the
Status Indicator color. Choose Black, White or Gray.
Position Color
Top Left Black
Top Left White
Top Left Gray
Bottom Left Black
Bottom Left White
Bottom Left Gray
0150-0229B 22 Calibur StoreSafe
Title not displayed
Page 23
Status Indicators
Status indicators are displayed on the upper right hand corner of the screen.
Status indicators include:
• Time and Date (these can be turned off in the menu system, see section 3.8). The Time and
Date format can also be changed in the menu system.
• Time remaining on Hard Disk(s).
Conditional Indicators
Condition Full Screen Indicator Multiscreen Indicator
Alarm
Autolist™ Program
mode
Freeze
Macro Record mode
Motion Detection
Videoloss
Zoom
F followed by macro number F followed by macro number
ALM A in cameo of camera in alarm
PGM PGM
FRZ
M M in cameo w/ motion detection
VDL V in cameo with videoloss
ZOOM ZOOM
(Asterisk) in frozen cameo
*
Status Display Box
A Status Display Box can be viewed by pressing the Camera Number button twice. Status Indicators
include:
On Live Fullscreen:
• Archive Status: Not Connected, Not Ready, Ready, Ejecting, Play, and timeleft. Timeleft
indicates the amount of time before the archive medium is full (Only available if the unit has
Background Archiving turned On).
• Network: Displays all current Network connections. Normal connection is displayed as ip.ip or --if there is no connection. Live connections are displayed as E1: ip.ip , E2: ip.ip, etc. (where ip.ip
represents the last 2 bytes of the IP Address). POTS connection is displayed as IP 1.1.
On Playback Fullscreen:
• All the above, including Image Quality Setting: High, Medium, Standard.
ATM/POS Text Display
Pressing the Camera Number a third time displays an ATM/POS text display. This feature can be
used during live viewing mode to verify that StoreSafe is receiving ATM/POS text, or in Playback
mode to review recorded text and video.
This feature is not available in the standard model.
0150-0229B 23 Calibur StoreSafe
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2.10 Triplex Mode
Triplex mode allows the display of both live and playback images to appear on Monitor A
simultaneously. Live images have gray borders, while playback images have black borders.
To enter Triplex mode, press the Play Forward button while in Play Forward mode. Alternatively, press
the Play Reverse button while in Play Reverse mode. Both the Play Forward LED and the Stop LED
turn on to indicate that the unit is in Triplex mode.
Monitor B always displays a fullscreen live display whenever Triplex mode is entered.
Play Forward
When in Play Forward mode and the Play Forward button is pressed, the unit will
enter the Triplex mode of operation. When Play Forward is pressed again, the
unit will revert back into the normal Playback mode. While in the Triplex mode, if
reverse play is in progress, the Play Forward button will change the playback
direction.
Reverse Play
When in Reverse Play mode and the Reverse Play button is pressed, the unit will
enter the Triplex mode of operation. When Reverse Play is pressed again, the
unit will revert back into the normal Playback mode. While in the Triplex mode, if
forward play is in progress, the Reverse Play button will change the playback
direction.
Fast Forward
During Triplex mode, rotate the Shuttle (the outer dial) clockwise to view
playback images at a higher than normal rate. Increasing the amount of rotation
increases the rate of playback. Live images are not affected.
Play Forward
Button
Reverse Play
Button
Rewind
During Triplex mode, rotate the Shuttle counter-clockwise to view playback
images (in reverse) at a higher than normal rate. Increasing the amount of
rotation increases the rate of playback. Live images are not affected.
Freeze
During Triplex mode, pressing the Freeze button pauses all multiscreen images,
both Live and Playback.
Single Frame Advance & Single Frame Rewind
During Freeze or Pause mode, rotate the Jog (the inner dial) to view the frame
directly before or after the frame displayed on-screen. Only the playback images
are affected.
Stop
To stop Triplex mode and return to Live mode on Monitor A, press the Stop
button.
Jog / Shuttle
Freeze Button
Stop Button
0150-0229B 24 Calibur StoreSafe
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Multiscreen Display
During Triplex mode, press one of the Multiscreen buttons to activate a
multiscreen display. The 6-way and PIP multiscreen displays are not
available in Triplex mode. For detailed information about Multiscreen
displays, see section 2.6. The Live and Playback images in a multiscreen
display may be transposed by pressing the multiscreen button that
corresponds with the current multiscreen display.
E.g. If the current display is a 4-way multiscreen with the 2 top cameos being playback images and the
rest of the cameos being live images, pressing the 4-way multiscreen button will result in the 2 top
cameos being live and the rest of the cameos being playback images.
Multiscreen Buttons
Multiscreen Display With Sequencing
If a multiscreen display does not include all of the cameras, the remaining
cameras can be sequenced in the bottom right cameo. While in a multiscreen
display, press the Sequence button to begin sequencing. For detailed
information about sequencing, see section 2.8. This feature is not available
on the 4-channel units.
Full Screen Display
Select any camera for Full Screen display by pressing the Number button of
the desired camera. Pressing the Camera number button again displays the
Status Display Box. Pressing the same button a third time displays any
associated ATM or cash register ASCII text.
Number Button
1
Sequenced Full Screen Display
While in a Full Screen display, press the Sequence button to begin full
screen sequencing. The sequence list is programmable. For detailed
information about programming the sequence list see section 2.8.
Sequence Button
Zooming
To activate the 2x digital zoom, select the full screen display of the camera
you wish to zoom, then press the Zoom button. Zooming will be indicated by
the LED located directly above the Zoom button. Zooming is also indicated
as ZOOM on the monitor. Zooming works with frozen and non-frozen
images. Zoomed images can also be frozen.
While Zoomed, use the Jog/Shuttle to Pan and Tilt across the image.
Please note, the camera does not move during digital Pan/Tilt.
Zoom Button
with LED
Press the Zoom button again, or another camera button to cancel the Zoom
operations.
NOTE
If the Zoom button is pressed while in a multiscreen display, the camera from the last active
cameo is selected for full screen display. Press the Zoom button again to activate the Zoom
operation.
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2.11 The Print Image Button
Archive Incident
Pressing the Print Image button will print the currently displayed image. If a
4-way multiscreen is the display mode, StoreSafe will switch to a single image
display of the last selected fullscreen camera, freeze the image, and send to
the default printer.
Printer Setup
The following equipment and conditions are required for the operation of the Print Image button.
Equipment
HP DeskJet 3820
Hawking Print Server PN7127P
Conditions
The Printer and Print Server must be connected to the same local network as StoreSafe.
StoreSafe must know the Print Servers IP address. The IP address can be input under Main Menu –
Communications – Ethernet – Ethernet Settings (See Section 3.16).
The Printer and Print Server must be On-line and Operational.
Print Image Button
2.12 The Record CD Button
To record video to CD for archival or law enforcement purposes, follow the
steps listed below:
1. Insert a blank recordable CD (CD-R) into the CD
tray. Wait a few minutes for the CD Writer to come ready. To
check the archive devices status use the Status Display Box.
The Status Display Box can be viewed by pressing the Camera
Number button twice. The LED will turn green when the device
is ready.
2. Press the Record CD Button. If the CD Writer is ready the
Archive Incident screen will appear,
3. Use the Jog to modify the time parameters and use the
Shuttle to move between the Start and Stop fields.
4. Press the Record button on the front panel when satisfied.
5. The CD Writer will open the CD tray when completed.
The video may now be viewed on any PC equipped with a CD-ROM.
Record CD Button
07/31/2003 02:20:06P
Start Stop
02:02:51P
Capacity: 557MB
‘RECORD’ to Archive
02:20:09P
0150-0229B 26 Calibur StoreSafe
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Time/Date Display
Operator Password
3 Menu System Overview
3.1 Menu Notation In This Manual
In the following sections, there are headings like this:
q Main Menu → Time/Date → Set Time
Meaning: From the Main Menu, select Time/Date, then press the Enter button. The Time/Date menu
will appear. From the Time/Date menu, select Set Time, then press the Enter button. A pop-up or
pull-down menu will appear.
Selected Items
Items selected in the menu system are represented in the manual as follows:
Selected Not Selected
Time/Date Time/Date
3.2 Accessing The Menu System
Enter the menu system by pressing the Menu button. A Password Box will appear
on the primary monitor. Enter either the:
• Operator Password: Providing limited access to the menu system. Only the
Operator menu is available.
Menu Button
• Installer Password: Providing complete menu access.
Use the Number buttons to enter the appropriate password.
Default passwords are provided in the beginning of this manual, in section 1.
3.3 Available Menus
Main
Time/Date
Record
Alarms
Macro
Motion Detection
Camera Setup
QuickWave Setup
Audio Setup
Communications
Front Panel Lock
Factory Settings
Passwords
Operator
About StoreSafe
Titles Display
Alarm History
0150-0229B 27 Calibur StoreSafe
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3.4 Menus In This Manual
Shuttle
Shuttle
Jog
Each menu is covered in detail in this chapter of this manual. Menus and Menu Items appear in the
manual in the same order they appear on-screen.
• Main Menu
• Operator Menu
3.5 Navigating The Menu System
Selecting a Menu from the Menu Bar: When the menu system is first accessed, only the menu bar is displayed. Use the Shuttle to select the desired menu.
Opening the Drop Down Menus: Rotate the Jog.
Navigating in Menus: Rotate the Jog to highlight items in the drop-down menus.
Selecting Menu Items: Hit the ENTER button to select the highlighted menu item.
Exiting Menus: Press the Menu button to exit a menu. From the menu bar, press the Menu button
to exit the menu system completely.
Main
Time/Date
Record
Alarms
Macro
Motion Detection
Camera Setup
QuickWave Setup
Audio Setup
Communications
Front Panel Lock
Factory Settings
Passwords
Operator
Jog
3.6 Menu Shortcuts
Zoom Button: In menu lists that have 2 settings per camera, the Zoom button will toggle all
selections. This provides a quick and easy way to enable or disable all cameras
for a particular feature.
Camera Button: In menu lists that provide settings per camera, a particular camera may be
accessed directly by pressing on the associated camera button. Rotate the
Shuttle to modify the setting.
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3.7 The Main Menu
Time Setup
[CANCEL] [OK]
Date Setup
[CANCEL] [OK]
Main Menu Overview
The Main menu contains the majority of programmable options for StoreSafe. Each item in the Main
menu is described in detail in this section of the manual.
Main menu items appear in this section in the same order they appear in the menu.
3.8 Time/Date
Use this menu to specify:
• The time and date.
• The date format: MM/DD/YY, YY/MM/DD, or DD/MM/YY.
• Which monitors will display the time and date.
• Set Regional Daylight Savings Time.
q Main Menu → Time/Date → Set Time
1. Rotate the Shuttle to navigate, highlight HH MM SS.
2. Press the Enter button, the highlighting will move to the row of numbers.
Set Time
Set Date
Set Date Format
Time/Date Display
Set Region
3. Enter the time in Hours, Minutes, and Seconds. Rotate the Jog to
change the values and the Shuttle to navigate.
4. Press the Enter button to confirm the selection and exit the edit mode.
5. To save the changes and exit the menu: Rotate the Jog to select [OK],
then press the Enter button.
6. To exit the menu without making changes: Rotate the Jog to select
[CANCEL], then press the Enter button.
HH MM SS
03 05 53
q Main Menu → Time/Date → Set Date
1. Press the Enter button, the highlighting will move to the row of
numbers.
2. Enter the date in Months, Days, Years. The day of the week is
calculated automatically. Rotate the Jog to change the values
and the Shuttle to navigate.
3. Press the Enter button to confirm the selection and exit the edit mode.
4. To save the changes and exit the menu: Rotate the Jog to select [OK], then press the Enter
button.
5. To exit the menu without making changes: Rotate the Jog to select [CANCEL], then press the
Enter button.
MM DD YY Day
01 28 02 MON
0150-0229B 29 Calibur StoreSafe
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q Main Menu → Time/Date → Set Date Format
Rotate the Jog to set the desired date format. Select from either:
Date Format Setup
• MM/DD/YY
• DD/MM/YY
Select Format
MM/DD/YY
• YY/MM/DD
Press the Enter button to confirm the selection and exit the menu.
Press the Menu button to exit the menu without making changes.
q Main Menu → Time/Date → Time / Date Display
Use this menu to specify if the time and date will be displayed on:
• Monitor-A.
• Monitor-B.
• Both Monitors.
• Not Displayed
Rotate the Jog to navigate, then rotate the Shuttle to change the values.
Save changes and exit the menu: Select [OK], then press the Enter button.
Exit the menu without making changes: Press the Menu button, or select [CANCEL], then press
the Enter button.
Time/Date Display
Monitor A :
Monitor B : ON
[CANCEL] [OK]
ON
q Main Menu → Time/Date → Set Region
Use this menu to set the region for the Auto Daylight Savings Time
feature. Choices are:
• OFF: Clock will not be changed automatically, but can still
be adjusted by one hour using the daylight saving macros.
• USA: DST starts at 02:00 on the first Sunday in April.
DST ends at 02:00 on the last Sunday in October.
Includes: United States (except Hawaii, American Samoa,
Guam, Puerto Rico, Virgin Islands, parts of Indiana and
Arizona) and Canada (except Saskatchewan).
• EUR: DST starts at 01:00 GMT on the last Sunday in
March. DST ends at 01:00 GMT on the last Sunday in
October. Includes: European Union Countries.
• AUS: DST starts at 02:00 on the last Sunday in October. DST ends at 03:00 on the last Sunday
in March. Includes: South Australia, Victoria, ACT, NSW. Excludes: Tasmania.
Regional Settings
[CANCEL] [OK]
The clock will only be automatically adjusted once on a given time and date. If you manually
NOTE
set the clock back before the last DST change, the time will not get automatically adjusted
again for that same time change.
USA
GMT+00:00
0150-0229B 30 Calibur StoreSafe
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3.9 Record
Day Start Stop Macro ON/OFF
Record Quality
Record Quality
[CANCEL] [OK]
Use this menu to:
• Specify a schedule for recording.
• Specify the record quality: High, Medium, or Standard.
• Specify if a camera is to be used for event recording,
time-lapse recording, or both.
• Specify the time-lapse record rate per camera.
• Specify the event record rate per camera.
• Specify the activity record rate per camera.
• Specify the alarm record rate.
• Setup the Alarm/Event actions.
• Perform disk maintenance by Deleting, Un-deleting, or
Destroying previously recorded video.
• Set the Record Lock feature.
• Set the Auto Delete Mode.
q Main Menu → Record → Record Timer
Use this menu to setup Preset Record Timer Events.
Record Timer
Event/Timelapse
Timelapse Record Rate
Event Record Rate
Activity Record Rate
Alarm Record Rate
Alarm/Event Actions
Disk Maintenance
Record Lock
Auto Delete Mode
1. Rotate the Shuttle to select a timed event from the list.
2. Press the ENTER button to enter the Edit mode.
3. Rotate the Shuttle to navigate to the desired field.
4. Rotate the Jog to change the values of the selected field.
5. Press the Enter button to exit the Edit mode.
6. Rotate the Jog to highlight the [OK] field and press the
ENTER button to save the changes.
q Main Menu → Record → Record Quality
Use this menu to specify the record quality for each camera.
Decreasing the record quality decreases the amount of disk space
required to store the images, due to a higher compression
scheme.
Record Quality Picture Quality Disk Space Needed
High Excellent Most
Medium Good Medium
Standard Fair Least
22:59 01:59 NONE ON
7
MON-FRI 05:56 04:06 10 ON
-- --:-- --:-- -- --
[OK]
Hit ‘ENTER’ to toggle EDIT Mode
Camera 01:
Camera 02: High
Camera 03: High
Camera 04: High
:
:
Camera 10: High
High
1. Rotate the Jog to navigate, and the Shuttle to change the
values.
0150-0229B 31 Calibur StoreSafe
Page 32
2. To save changes and exit the menu: Select [OK], then press
Event Camera Settings
Camera 10: Event + TL
the Enter button.
3. Exit the menu without making changes: Press the Menu button, or select [CANCEL], and then
press the Enter button.
q Main Menu → Record → Event/Timelapse
Use this menu to specify how each camera will record during normal
and event conditions.
TL: Records at the Time-lapse Record Rate under normal conditions.
Does not change record rate during an event.
Event: Records during events at the Event Record Rate. Camera
does not record under normal conditions.
Event + TL: Records at the Time-lapse Record Rate under normal
conditions. Records at the Event Record Rate during events.
About Events: An Event is an action that the unit acknowledges by recording at the
NOTE
Event Record Rate, yet it is not cause for an Alarm. Events may be created two ways,
via RS232 text insertion and Activity detection.
Camera 01:
Camera 02: TL
Camera 03: Event
Camera 04: TL
:
:
Event + TL
[CANCEL] [OK]
Example of an Event: A camera is pointed at the front door inside the lobby during
business hours. With the Event Camera Settings Type set to Event, the unit does not
record while the doorway is empty. When activity motion detection senses that
someone is entering or leaving the doorway, the unit begins recording at the Event
Record Rate and stops recording when the motion ceases.
RS232 Event: See section 8 for information about generating an Event via RS232, and
optionally inserting ASCII text to mark the Event.
Activity Detection Event: See Setup Parameters in section 3.13 for detailed
information about configuring activity detection as an event in the menu system.
q Main Menu → Record → Timelapse Record Rate
The unit records at the Timelapse Record Rate under normal conditions, when there are no alarms,
events, or activity present. Record rates are measured in both Pictures Per Second (pps) and Seconds
Per Picture (spp).
The maximum record rate per camera is inversely proportional to the number of cameras connected to
the unit. The fewer cameras connected, the higher the maximum record rate for each camera, and vice
versa. The maximum record rate for multiple cameras is 24pps (NTSC)(20pps PAL). The maximum
record rate for a single camera is 30pps (NTSC)(25pps PAL).
The bottom right corner of the menu contains a record duration calculator. The top line indicates the
estimated recording time for the unit in Time-lapse record mode only. The bottom line indicates the
estimated recording time, taking into consideration the amount of time the unit will spend in Activity,
Event, and/or Alarm record mode.
0150-0229B 32 Calibur StoreSafe
Page 33
Timelapse Record Rate
Camera 1 :
Camera 2 : 0.29 pps 3.5 spp
Camera 3 : 0.34 pps 2.9 spp
Camera 4 : 0.57 pps 1.8 spp
:
:
:
Camera 9 : 0.40 pps 2.5 spp
Camera 10 : 0.40 pps 2.5 spp
0.40 pps 2.5 spp
[CANCEL] [OK]
8 days 5 h (TL)
8 days 5 h (Total)
1. Rotate the Jog to navigate, and the Shuttle to change the values.
2. To save changes and exit the menu: Select [OK], and then press the Enter button.
3. To exit the menu without making changes: Press the Menu button, or select [CANCEL], then
press the Enter button.
q Main Menu → Record → Event Record Rate
The unit will record at the Event Record Rate when an Event is activated. Events can be activated by
RS232 event generation or activity detection. See Event Settings on page 29.
Record rates are measured in both Pictures Per Second (pps) and Seconds Per Picture (spp).
The maximum record rate per camera is inversely proportional to the number of cameras connected to
the unit. The fewer cameras connected, the higher the maximum record rate for each camera, and vice
versa. The maximum record rate for multiple cameras is 24pps (NTSC)(20pps PAL). The maximum
record rate for a single camera is 30pps (NTSC)(25pps PAL).
The bottom right corner of the menu contains a record duration calculator. The top line indicates the
estimated recording time of the cameras in Event record mode only. The bottom line indicates the
estimated recording time, taking into consideration the amount of time the unit will spend in Time-lapse,
Activity, Event, and/or Alarm record mode.
0150-0229B 33 Calibur StoreSafe
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Event Record Rate
Estimate of the % of time each
Event mode. For example if you
events each day, each lasting 3
minutes on average, then the %
Camera 1 :
Camera 2 : 0.29 pps 3.5 spp
Camera 3 : 0.34 pps 2.9 spp
Camera 4 : 0.57 pps 1.8 spp
:
:
:
Camera 9 : 0.40 pps 2.5 spp
Camera 10 : 0.40 pps 2.5 spp
0.40 pps 2.5 spp
[CANCEL] [OK]
% Time: 4%
% Time: 4%
125 days 8 h (EVENT)
10 days 7 h (Total)
camera will typically spend in
expect to have about 20 total
of the time will be
(1 hour/24 hours)
4%.
1. Rotate the Jog to navigate, and the Shuttle to change the values.
2. To save changes and exit the menu: Select [OK], and then press the Enter button.
3. To exit the menu without making changes: Press the Menu button, or select [CANCEL], then
press the Enter button.
q Main Menu → Record → Activity Record Rate
The unit will record at the Activity Record Rate when the camera is in normal Timelapse Record Mode
and activity is detected in the camera scene. Activity should not be linked to Event, in which case the
Event Record Rate will be used.
Record rates are measured in both Pictures Per Second (pps) and Seconds Per Picture (spp).
The maximum record rate per camera is inversely proportional to the number of cameras connected to
the unit. The fewer cameras connected, the higher the maximum record rate for each camera, and vice
versa. The maximum record rate for multiple cameras is 24pps (NTSC)(20pps PAL). The maximum
record rate for a single camera is 30pps (NTSC)(25pps PAL).
The bottom right corner of the menu contains a record duration calculator. The top line indicates the
estimated recording time of the cameras in Activity record mode only. The bottom line indicates the
estimated recording time, taking into consideration the amount of time the unit will spend in Time-lapse,
Activity, Event, and/or Alarm record mode.
0150-0229B 34 Calibur StoreSafe
Page 35
Activity Record Rate
total periods of activity each day,
each lasting 3 minutes on average,
each lasting 3 minutes on average,
Camera 1 :
Camera 2 : 0.29 pps 3.5 spp
Camera 3 : 0.34 pps 2.9 spp
0.40 pps 2.5 spp
% Time: 4%
% Time: 4%
Estimate of the % of time each
camera will typically spend in
periods of activity. For example
if you expect to have about 20
Camera 4 : 0.57 pps 1.8 spp
:
then the % of the time will be 4%.
(1 hour/24 hours)
:
:
Camera 9 : 0.40 pps 2.5 spp
Camera 10 : 0.40 pps 2.5 spp
68 days 11 h (ACTIVITY)
[CANCEL] [OK]
9 days 16 h (Total)
1. Rotate the Jog to navigate, and the Shuttle to change the values.
2. To save changes and exit the menu: Select [OK], and then press the Enter button.
3. To exit the menu without making changes: Press the Menu button, or select [CANCEL], then
press the Enter button.
q Main Menu → Record → Alarm Record Rate
During an alarm, the unit records at the alarm record rate. The bottom of the menu contains a record
duration calculator. The top line indicates the estimated recording time of the cameras in Alarm record
mode only. The bottom line indicates the estimated recording time, taking into consideration the amount
of time the unit will spend in Time-lapse, Activity, Event, and/or Alarm record mode.
The configuration of the Alarm Record Rate is closely associated with the Alarm Record Mode. For
detailed information about configuring the Alarm Record Mode, see Alarm Record mode in section 3.11.
Global Alarm Record Rate
% Time:
1%
60 pps
40 days 20 h (Alarm)
15 days 11 h (Total)
[CANCEL] [OK]
1. Rotate the Jog to navigate, and the Shuttle to change the values.
Estimate of the % of time the
unit will typically spend in
alarm mode. For example
if you expect to have about 5
total periods of alarms each day,
then the % of the time will be 1%.
(15 min/24 hours)
Record
Duration
Calculator
2. To save changes and exit the menu: Select [OK], and then press the Enter button.
0150-0229B 35 Calibur StoreSafe
Page 36
3. To exit the menu without making changes: Press the Menu button, or select [CANCEL], then
OFF
press the Enter button.
q Main Menu → Record → Alarm/Event Actions
Use this menu to specify how the unit will record during Alarm and Event actions.
Alarm/Event Actions
Pre Event Duration
Post Event Duration
Pre Alarm Duration
Alarm Record Mode
ACTIVITY Link to Event
[CANCEL] [OK]
Pre Event Duration: The unit will record up to 5 seconds of data ahead of the event trigger, at the
Event Record Rate. Select from 0 to 5 seconds. This option is not available on the standard model.
Post Event Duration: The unit will record up to 250 seconds after the completion of the Event, at the
Event Record Rate. Select from 0 to 250 seconds.
Pre Alarm Duration: The unit will record up to 5 seconds of data ahead of the alarm trigger, at the
Alarm Record Rate. Select from 0 to 5 seconds.
Alarm Record Mode: Select from Interleaved or Exclusive.
ACTIVITY Link to Event: Select from Yes or No.
5
0
0
Interleaved
Yes
q Main Menu → Record → Disk Maintenance
Use the Jog to select from the following options, then press the
Enter button to begin.
Delete: Delete all data from the hard disk (with the possibility of restoring it).
Undelete: Restore data that has been deleted, but not yet overwritten.
Destroy: Erase all data from the hard disk permanently, without the possibility
of restoring it. Selecting this option brings up a confirmation dialog box.
q Main Menu → Record → Record Lock
Use this menu to set the Record Lock feature. This feature disables the front panel
record button. Setting Record Lock to ON will start the unit recording if it is not currently
in the Record mode.
0150-0229B 36 Calibur StoreSafe
Delete
UnDelete
Destroy
ON
Page 37
q Main Menu → Record → ADM (Auto Delete Mode)
Yes
Enable / Disable
The ADM feature prevents the unit from displaying or archiving any search results that are more than
thirty days old. This feature may be required by law in some jurisdictions. If required by local authorities,
the ADM feature must be turned On by selecting between 7 and 99 days. Typically this feature is
turned Off.
ADM Setting
ADM will change. Are you sure?
99 Days
3.10 Alarms
Use this menu to configure the alarm handling features of the unit.
Caution! StoreSafe’s primary function is to furnish video
multiplexing and recording with a multiscreen display. Although
the unit has alarm handling and motion detection functions, these
are considered secondary features. This unit should not be the only alarm device on site.
Message
Alarm Latch
Alarm History
Link to a Macro
Buzzer Setup
Notification
Archive Alarms
q Main Menu → Alarms → Alarm Latch
This feature determines how the unit latches alarm conditions.
Selecting from the following options.
Latched: The alarm is activated until it is silenced and acknowledged
by the user.
Transparent: The alarm is active only while receiving alarm input.
The alarm condition is canceled when the alarm input ceases.
Timed Out: The alarm condition is latched for the amount of time selected in this menu, then it is
automatically silenced and acknowledged. If the alarm input exceeds the duration specified in this
menu, the unit silences and acknowledges the alarm when the alarm input ceases. Select the timeout
duration, the range is from 1 to 250 seconds.
Transparent alarms cannot be silenced and acknowledged. If transparent mode is preferred, but the
ability to silence and acknowledge alarms is desired, select Timed Out and set the Alarm Timeout to
two seconds.
q Main Menu → Alarms → Enable / Disable
Use this menu to Enable or Disable the alarm inputs.
Select from the following options:
Latched
Transparent
Timed Out
Individual Enable
Enable All
Disable All
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• Individual Enable: Allow the user to access the Alarm
Enable submenu, and enable or disable alarm inputs on
a per camera basis.
• Enable All
• Disable All
Rotate the Jog to navigate, and the Shuttle to change
the values.
Save changes and exit the menu: Select [OK], then press the
Enter button.
Exit the menu without making changes: Press the Menu
button, or select [CANCEL], then press the Enter button.
Exit the menu without making changes: Press the Menu
button, or select [CANCEL], then press the Enter button.
0150-0229B 38 Calibur StoreSafe
[CANCEL] [OK]
Page 39
Buzzer Setup
[CANCEL] [OK]
Email
q Main Menu → Alarms → Buzzer Setup
Use this menu to configure the internal buzzer.
Global Buzzer: The Global Buzzer setting acts as a master On/Off
Global Buzzer : ON
switch. Setting the Global Buzzer to OFF deactivates all buzzer
activity.
q Main Menu → Alarms → Notification
Use this menu to select Email Alarm Notification.
Email Notification Setup
This screen allows the user to setup the types of events to be notified of, and the email addresses (up
to two) to be notified. Follow the context sensitive on-screen instructions to setup the individual fields.
Email Notification Setup
One or more of these
fields must be set to
ENABLE to receive an
email notification of
the selected event.
Obtain the parameters
for these two fields from
your IT Department.
Notify Vidloss:
Notify Alarm:
Notify Record:
Notify Archive:
Notify Menu Access:
Notify Power Up:
Notify Connection:
Email User 1:
Email Domain 1:
Email User 2:
Email Domain 2:
SMTP Server:
SMTP Port:
The format of the email addresses should be entered as follows. If the email address to be notified is
john.doe@somecompany.com, then john.doe should be entered in one of the Email User fields and
somecompany.com should be entered in the subsequent Email Domain field.
q Main Menu → Alarms → Archive Alarms
Selecting Enable from this menu will cause the unit to activate
Relay 2 if a malfunction occurs while archiving.
0150-0229B 39 Calibur StoreSafe
Archive Alarm
Relay 2
ENABLE
Page 40
Macro Record
Select Macro
3.11 Macro
A macro is a recorded sequence of keystrokes. The number of macros depends on the number of
camera inputs. Each macro can have up to 32 keystrokes.
Use this menu to:
• Enter Macro Record mode.
• Program a scheduled start time for a macro.
Macro Record
Timed Macro Start
q Main Menu → Macro → Macro Record
Note: Do not attempt macro programming while the front panel is locked.
To begin recording a macro:
1. Select the macro number you wish to record, then press the
Enter button. The unit will automatically exit the menu
system and go to a starting point. Macro Record mode
is indicated as F and the Macro Number on-screen.
2. From this point, begin recording the desired keystroke sequence. Record up to 32 keystrokes. If
32 keystrokes are exceeded, the unit will end the macro recording automatically.
3. When finished programming, press the Function button then the Enter button to end the macro
recording. A form is provided in section 10 to keep track of recorded macro functions.
Keystroke count while in the menu system: While recording a macro, entering the
NOTE
menu system, changing multiple menu items, and exiting the menu system are only
counted as one keystroke. Using the Jog to navigate the menu system does not count
as keystrokes. Once the menu system has been exited, re-entering the menu system
will count as a second keystroke.
01
Not all menu items can be programmed using macros. For a complete list of macro
programmable menu items, see the table below.
During macro recording, the following button combinations perform special functions.
Button Sequence Resulting Action
Function then 1.
Function then 2.
Function then 3.
Function then 4.
Function then 5.
Function then 6.
Function then Enter.
0150-0229B 40 Calibur StoreSafe
Activate Relay 1 output.
Reset Relay 1 output.
Pause macro for 1 second.
Pause macro for 5 seconds.
Activate Relay 2 output.
Reset Relay 2 output.
End macro recording
Page 41
Setup Parameters
Setup Active Zones
Indicate Detection
Macro Excluded Features
The following core features or settings cannot be programmed by Macro.
• Disk Maintenance.
• Erase Archive Medium.
• POTS Setting.
• Ethernet Setting.
• RS485 Network Address.
• Front Panel Lock/Unlock.
• Record Timer.
Running A Macro
A macro is a recorded sequence of up to 32 keystrokes. To activate a
macro, press the Function button followed by the Number button of the
desired macro. While running, the macro is indicated on-screen as the letter
F and the macro number.
The user can cancel the macro at any time by pressing the Function button.
Daylight Savings Time
To adjust the time one hour for daylight savings time, press the Function
button, then the Sequence button. If this function is activated during April,
one hour is added to the time. If this function is activated in October, one
hour is subtracted from the time. This function will only operate once per
time period.
{F}
Function and
Number Buttons
1
{F}
Function and
Sequence Buttons
q Main Menu → Macro → Timed Macro Start
Use this menu to program scheduled start times for macros. Up
to 20 scheduled start times can be programmed in this menu.
Event: Select the scheduled start event you wish to edit.
Day: Select the start day (Monday – Sunday) of the macro.
Select ** (double asterisks) to run the macro every day.
Select None to cancel the scheduled start time.
Time: Select the start time for the macro.
Macro: Select the desired macro number.
A form is provided in section 10 to keep track of scheduled macros.
3.12 Motion Detection
Use this menu to:
• Enable motion detection on a per camera basis.
• Activate individual zones in a scene to respond to motion
detection.
• Activate the on-screen motion detection indicator.
Timed Macro Setup
Event :
Day : Monday
Time : 00:00
Macro : 01
[CANCEL] [OK]
Enable/Disable Detection
01
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• Set motion detection as Activity detection or Intrusion Detection.
Detection Enable
Camera 02: Disable
• Configure the motion detection parameters on a per camera basis.
q Main Menu → Motion Detection → Enable/Disable Detection
Selecting Enable All or Disable All from this menu will activate or deactivate
motion detection on all cameras.
Selecting Individual Enable from this menu will bring up the following menu.
Individual Enable Menu
Use this menu to enable or disable motion detection on a per
camera basis. Rotate the Jog to navigate, and the Shuttle
to change the values.
Individual Enable
Enable All
Disable All
Camera 01:
Camera 03: Enable
:
:
Camera 10: Enable
[CANCEL] [OK]
Enable
q Main Menu → Motion Detection → Setup Parameters
Use this menu to select the Camera, Motion Detection Type, and Sensitivity of the Motion Detection
you wish to configure.
Motion Detection Parameters Setup
Camera
Motion Detection Type
Sensitivity
Relay Output
Rejection
Target Size
Link to Alarm
[CANCEL] [OK]
01
ACTIVITY
06
2
LOW
01
NONE
Navigate in this menu using the Jog to select the field and the Shuttle to change the parameters.
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Activity Vs. Intrusion
Activity Detection is a simple type of motion detection having only a sensitivity setting and a relay
output. Intrusion Detection is a more sophisticated type of motion detection, with additional features
such as false alarm rejection levels, minimum target size, and an alarm output.
Activity Detection Setup
If Activity is selected in Motion Detection Type field, the following parameters are enabled:
Relay Output: The unit may be configured to activate a relay output when motion detection is
present. Select either 1, 2, 1+2 (both relays), or None.
Intrusion Detection Setup
If Intrusion is selected in Motion Detection Type field, the following parameters are enabled:
Sensitivity: Rotate the Shuttle to change the motion detection sensitivity, 10 being the most
sensitive.
Rejection: Configure the unit’s false alarm rejection feature by selecting Low, Medium, or High.
These settings are based on the number of simultaneously triggered zones and the persistence of
motion in a scene. The Low setting is the most sensitive to motion. The Medium setting will filter out
most false alarm situations due to sudden luminance changes over the whole scene (clouds passing
over). The High setting will filter out sudden luminance changes as well as spurious motion events
that do not persist for a number of frames (a bird flying past the lens).
Target Size: This setting is the minimum number of zones (from the 16 x 16 grid) that must be
activated simultaneously before it is considered to be valid motion.
Link To Alarm: Select the alarm number that you wish to activate when motion detection is activated.
q Main Menu → Motion Detection → Setup Active Zones
Use this menu to setup the Active Zones for motion detection. The screen shown below will overlay the
current video image allowing for precise activity zone setup. The disabled zones will be tinted. The
enabled zones will be clear.
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Activity Grid Setup Screen
‘MENU’ : Exit Activity Setup
‘ENTER’: Save and Exit Activity Setup
‘PAUSE’: Toggle between Enable and Neutral
‘STOP’ : Toggle between Disable and Neutral
‘PLAY FORWARD’: Increase the Sensitivity level
“PLAY REVERSE’: Decrease the Sensitivity level
5
Pressing the Function button will bring up the Help screen shown below. This screen will overlay the
current video image.
{F}
‘ZOOM’ : Disable/Enable all zones
NOTE
Function
Button
This Help Screen will display for 15 seconds, and then disappear. Press the Function
button again to redisplay.
0150-0229B 44 Calibur StoreSafe
Page 45
Play Forward to increase the Sensitivity
Indicate Detection
Titles Display
Titles Display
[CANCEL] [OK]
Monitor B: OFF
Camera Disable
Sensitivity Scope
Use the sensitivity scope to adjust the motion detection sensitivity for the scene. The
sensitivity scope is the bar located near the left-hand corner of the screen.
The black bar raises and lowers to indicate the degree of motion detected. When the
black bar reaches the red bar, a motion detection alarm is activated.
Adjusting Motion Detection Sensitivity: Raise and lower the red bar to change the
motion detection sensitivity. Use the Play Forward button to increase the sensitivity level
and the Play Reverse button to decrease the sensitivity level. The sensitivity level is also
displayed as a numeric value.
Play Reverse to decrease the Sensitivity
q Main Menu → Motion Detection → Indicate Detection
Motion Detection may be indicated on-screen by displaying the letter M.
Use this menu to turn this feature On or Off.
Detection
ON
3.13 Camera Setup
Use this menu to:
• Edit the title for each camera.
• Adjust the Automatic Gain Control.
• Disable or Enable camera inputs.
• Specify cameras as covert (recorded but not displayed).
• View the Camera Scope (Histogram)
q Main Menu → Camera Setup → Camera Titles
Use this menu to:
• Specify if the camera titles will be displayed on the monitors.
Edit the title for each camera.
Titles Display
Camera titles may be displayed on either monitor. Use this menu
to turn this feature On or Off.
Rotate the Jog buttons to navigate and the Shuttle to change the values.
Camera Titles
Camera AGC
Covert Camera
Camera Scope
Edit Titles
Monitor A:
ON
0150-0229B 45 Calibur StoreSafe
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Edit Titles
Rotate the Shuttle to select the camera whose title you wish to configure, and then press the Enter
button. The Camera Title Edit menu will appear.
Camera Title Edit
Camera
Title : Camera 01
@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^
SEQ key selects character bank
‘1’ key inserts blank character
‘2’ key inserts selected character
1
[CANCEL] [OK]
Camera Title Edit Menu
1. With the camera title selected, press the Enter button. The menu will enter the Edit mode and the
character bank will appear in the center of the menu.
2. Press the Sequence button to select the desired character set.
3. Rotate the Shuttle to navigate the cursor in the camera title.
4. Rotate the Jog to navigate the cursor in the character bank.
5. Press the Number 1 button to insert a blank character or press the Number 2 button to insert the
selected character.
6. When finished editing the title, press the Enter button to exit the edit mode.
7. Save changes and exit the menu: Select [OK], then press the Enter button.
8. Exit the menu without making changes: Press the Menu button, or select [CANCEL], then press
the Enter button.
q Main Menu → Camera Setup → AGC
Use the Automatic Gain Control (AGC) to adjust the video input
signal level for cameras whose level is outside the normal range.
The default gain setting is 100%.
Rotate the Jog to navigate and the Shuttle to change the values.
Save changes and exit the menu: Select [OK], then press the
Enter button.
Exit the menu without making changes: Press the Menu button, or select [CANCEL], then press the Enter button.
Signal Gain Setup
Camera 01
Signal Gain 100%
[CANCEL] [OK]
0150-0229B 46 Calibur StoreSafe
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q Main Menu → Camera Setup → Camera Disable
Luminance Histogram
Luminance
Camera Disable
[CANCEL] [OK]
Camera 03: Disable
[CANCEL] [OK]
Camera 02: YES
Use this menu to Disable or Enable each camera input
individually.
Use the Jog to navigate and the Shuttle to change the values.
Save changes and exit the menu: Select [OK], then press
the Enter button.
Exit the menu without making changes: Press the Menu
button, or select [CANCEL], then press the Enter button.
Camera 01:
Camera 02: Enable
Camera 04: Enable
:
:
Camera 10: Enable
Disable
q Main Menu → Camera Setup → Covert Camera
This feature removes cameras from all live displays while continuing
to record them, so that the users and the public are unaware that the
Covert Camera
Camera 01:
NO
camera is being recorded. Covert cameras are viewable during playback.
Select Yes in this menu to configure a camera as covert.
Rotate the Jog to navigate and Shuttle to change the values.
Camera 03: NO
Camera 04: NO
:
:
Camera 16: NO
q Main Menu → Camera Setup → Camera Scope
Use this menu to view a live luminance histogram of the currently displayed camera.
Luminance Histogram
A Luminance Histogram is a graphical representation of how many times each gray-level value occurs in
an image.
Use this feature to analyze and optimize the video input signal.
0150-0229B 47 Calibur StoreSafe
%L
0
Black
White
Page 48
3.14 Audio Setup
G.711
POTS Setup
RS485
Use this menu to enable or disable the audio feature of StoreSafe. This menu is
not available on the standard models. Select from:
• OFF
• G.711
OFF
3.15 Quick Wave Setup
This feature provides the option of having the QuickWave software
written to any CDs that are created. This allows the CD to be read
on any PC without installing software. Select ON to enable, OFF to
disable.
3.16 Communications
Use this menu to:
• Configure the baud rates and settings for the RS232 ports.
• Configure the network address for the RS485 network. This menu is
not available on the standard models.
• Configure the Ethernet address and networks settings.
q Main Menu → Communications → RS232
Select the Port you wish to configure and press the ENTER button.
The Port 2 menu option is not available on the standard models.
QuickWave Setup
QuickWave CD Write: ON
[CANCEL] [OK]
RS232
Ethernet
Port 1
Port 2
Port 1
Use this menu to:
• Enable/Disable POTS and configure the Modem initialization
string (POTS Setup).
• Adjust the Baud rate.
Baud Rate
Port 2
The RS232 port 2 is used for Event Generation and ASCII Text Insertion. See Section 7 for the RS232
Protocol required to perform these functions. The Port 2 menu option is not available on the standard
models.
POTS Setup
The default modem string (shown below) is for use with Hayes Accura 56k, Diamond Supra Express
56k, and 5686 US Robotics modems in their default conditions. Consult with the modem manual
0150-0229B 48 Calibur StoreSafe
Page 49
before attempting to make any changes. It is strongly recommended that the modem initialization
POTS Setup
[Default Modem String] [CANCEL] [OK]
1200 Baud
2400 Baud
4800 Baud
19200 Baud
38400 Baud
57600 Baud
string only be modified by a qualified technician.
SEQ key selects character bank
‘1’ key inserts blank character
‘2’ key inserts selected character
1. With the Modem Init String highlighted, press the Enter button to enter the Edit mode. The
character bank will appear in the center of the menu.
2. Press the Sequence button to select the desired character bank.
3. Rotate the Shuttle to navigate the Modem Init String.
4. Rotate the Jog to select a character from the character bank.
5. Use the Number 2 button or rotate the Shuttle to insert the desired character from the character
bank into the Modem Init String and advance to the next character.
6. Use the Number 1 button to insert a blank character.
7. When finished, press the Enter button.
8. To save the changes and reboot, select OK, then press the Enter button. The unit will only reboot
if changes were made to the Modem Init String.
9. To exit the menu without making changes, select Cancel, then press the Enter button. Pressing
the Menu button also exits the menu without making changes.
Baud Rate
Use this menu to configure the baud rate for Port 1 for external control
of the unit via RS232. Rotate the Jog to select a baud rate from the menu.
Save changes and exit the menu: Press the Enter button.
Exit the menu without making changes: Press the Menu button.
9600 Baud
0150-0229B 49 Calibur StoreSafe
Page 50
Installer Password
q Main Menu → Communications → Ethernet Settings
An ethernet connection can be used to connect to the unit from a
PC for viewing of live or recorded images. Use this menu to configure
the Ethernet communications settings. Select from the following:
Ethernet: Select Enable or Disable.
IP Address / Subnet Mask / Gateway: Consult with a qualified
Network Administrator or an MIS professional to configure these settings.
Print Server: Enter the Print Servers IP address to enable the Print
Image button.
3.17 Front Panel Lock
Use this feature to lock the front panel keypad. While locked,
the only operational key on the front panel is the Menu button.
To unlock the front panel, enter the Installer password and return
to this menu.
Highlight the item you wish to select.
Save changes and exit the menu: Press the Enter button.
Exit the menu without making changes: Press the Menu button.
From the Factory Setting menu, press the Enter button. A
password box will appear. Enter the Factory Default password.
Select OK, then press the Enter button.
The unit will reboot, returning all settings (except the time and date)
to the factory defaults. Due to the large size of the hard disk, the
reboot may take several minutes.
Change Language
From the Factory Setting menu, press the Enter button. A
password box will appear. Enter the Language password. Select
OK, then press the Enter button.
A menu will appear displaying the available language selections.
Rotate the Jog to select the desired language.
Save changes and exit the menu: Press the Enter button.
Exit the menu without making changes: Press the Menu button.
3.19 Passwords
Use this feature to change the Installer, Operator or Ethernet passwords.
Factory Default Password
10-Channel
4-Channel
8 1 1 1
4 1 1 1
Language Password
10-Channel
4-Channel
Operator Password
Ethernet Password
5 4 1 5
1 4 1 4
0150-0229B 50 Calibur StoreSafe
Page 51
Changing the Installer or Operator Passwords
-
-
To change the password:
1. Highlight the password you wish to change, then press the
Enter button. A password box will appear.
2. Enter the new password using the Number buttons.
3. Highlight OK, then press the Enter button.
4. Re-enter the password.
5. Highlight OK, then press the Enter button. The user will be
prompted, indicating if the password was entered correctly
and changed.
Enter a new Install Password
Password Box
---
The Ethernet Password
The Ethernet Password feature limits access to only those
users who access the unit using the password feature of
WaveReader versions 2.4 or later. When the unit is first setup,
the default is No Password Protection. Meaning, anyone
using WaveReader and accessing with an ethernet connection
can connect to the unit.
Enter a new Ethernet Password
Password Box
---
Activate The Ethernet Password
1. Enter the new password using the Number buttons.
2. Highlight OK, then press the Enter button.
3. Re-enter the password.
4. Highlight OK, then press the Enter button. The user will be prompted, indicating if the password was
entered correctly and changed.
Deactivate The Ethernet Password
To return the unit to No Ethernet Password Protection,
enter the Ethernet Access Reset Password in the
password box shown above.
Ethernet Access Reset Password
3.20 The Operator Menu
The Operator Menu Overview
The Operator menu is provided so that the user has access to a
limited number of menu items. These menu items are primarily
monitor display setup options, so that the user may “personalize”
the monitor displays during their shifts. Other options include video
archive setup and changing the operator password.
1 1 1 1
About StoreSafe
Time/Date Display
Titles Display
Alarm History
Operator Password
0150-0229B 51 Calibur StoreSafe
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[OK]
q Operator Menu → About StoreSafe
This menu provides information such as model
designation, serial number, software version, software
date, hard disk size, IP address, and hardware
address (MAC).
Model:
Serial Number:
Software Version:
Software Date:
Disk Size:
IP Address:
Hardware Address:
Use the following table to find detailed information about configuring specific items from the Operator
menu.
StoreSafe
D406-T2-250419
VER 4.09
Sep 03 16:43:29 2002
81.96 GB
10.90.253.10
BA-BE-C6-7E-FA-CE
Operator Menu Item Primary Menu Location
Time/Date Display
Titles Display
Main Menu → Time/Date → Time/Date Display
Main Menu → Camera Setup → Camera Titles → Title
Display
Alarm History
Operator Password
Main Menu → Alarm → Alarm History
Main Menu → Password → Operator Password
Section In
Manual
3.8
3.13
3.11
3.19
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4 Alarms
4.1 Alarm Input
Alarm devices are connected via the Alarm PCB on the back panel of the unit (see section 1.7). Each
Alarm Input corresponds with the Camera Input of the same number.
4.2 Alarm Output
Front Panel Alarm LED: The LED located to the left and above the Alarm button is lit for the duration
of the alarm.
Internal Buzzer: The internal buzzer is activated until it is Silenced and Acknowledged. This feature
can be turned off in the menu system (see Buzzer Setup in section 3.10).
Monitor Displays: Discussed below in the On-screen Displays During Alarms section.
Output Relays: The alarm output relay is active for the duration of the alarm.
Macro Activation: Unit can be configured in the menu system to activate a macro when an alarm is
detected (see Link to Macro in section 3.10).
Record Rate: Record Rate can be increased by recording at the Alarm Record Rate (see section
3.10) and by Interleaved or Exclusive Recording (see Alarm Record mode in section 3.10).
4.3 Alarm Acknowledge
Pressing the Alarm button acknowledges to the unit that the alarm has been
recognized and silences the internal buzzer. This does not clear the alarm
condition.
4.4 On-screen Displays During Alarms
Monitor-A and Monitor-B Display During Alarm
Single Alarm: Unit switches to a full screen display of the camera in alarm.
Additional Alarms: Unit switches to a sequenced display of all cameras in alarm.
4.5 Alarm Operations During Playback
Live Alarms Displays
Single Alarm: Unit switches to a full screen display of the camera in alarm on Monitor B.
Alarm Button
Additional Alarms: Unit switches to a sequenced display of all cameras in alarm on Monitor B.
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LIVE
LIVE MODE
PLAYBACK MODE
Monitor A
Monitor A
Monitor B
Monitor B
LIVE
PLAY
BACK
LIVE
LIVE ALARM
FULL
SCREEN
ALARM
LIVE ALARM
FULL
SCREEN
ALARM
LIVE ALARM
PLAY
BACK
LIVE ALARM
FULL
SCREEN
ALARM
Recorded Alarms
Internal Buzzer: During playback, the internal buzzer is activated until it is silenced and
acknowledged. This feature can be turned off in the menu system (see Buzzer Setup, in section
3.10).
Front Panel Alarm LED: The LED located to the left and above the Alarm button is lit for the duration
of the alarm.
Monitor-A Multiscreen: Each camera in alarm is indicated on-screen by a flashing red “A” in its
cameo. Alarm LED lights to indicate an alarm condition. There is no change in the playback (or
Triplex) multiscreen based on playback of recorded alarms.
4.6 Alarm History Box
The Alarm History feature provides a list of the 100 most recent alarms. View the Alarm History Box
by accessing the menu system, and selecting Operator → Alarm History. The Alarm History Box
can also be found under Main Menu → Alarm → Alarm History. For detailed information about
viewing the Alarm History Box see Alarm History in section 3.10.
4.7 Searching For Recorded Alarms
See section 5.
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Play Back
Write to CD
Search Filters
Operation: Copy from Disk to Archive
Start Stop Start Stop
01/27/02 01/27/02 20:57 20:59
[START SEARCH]
Search Filters
Search Results
Search Results
Search
Search Results
Start Date Start Time Size(MB) Archive
Disk Analysis Screen
Disk Analysis Screen
5 Searching
StoreSafe provides a powerful search interface to access video files stored on the hard disk or an
external archive device.
Search Menu Overview
Button
Disk Analysis Screen
1
2
3
4
5
6
7
8
9
10
Alarm Event Activity Videoloss Present Absent
Hit SEARCH again to enter Advanced SearchLevel 1
‘PLAY REV/FWD’ to page up/down
‘ZOOM’ to select/deselect all items in this page
‘RECORD’ to archive
Search
Button
0150-0229B 55 Calibur StoreSafe
Enter
Record
Button
Page 56
5.1 Disk Analysis Screen
Level 1
Disk Time
Archive Incident
Begin by pressing the Search button. The Disk Analysis Screen will appear.
This screen shows a graphical representation of the recorded video stored on the
internal hard disk.
Arrow Cursors
02/28/2002 20:45:00
Search Button
Disk Analysis Screen
1
2
3
4
5
6
7
8
9
10
Alarm Event Activity Videoloss Present Absent
Hit SEARCH again to enter Advanced SearchLevel 1
01/21/2002 20:17:01
01/21/2002 20:17:01
and Date
at cursor
location.
Record
CD Button
Zoom
Level
Write to CD
Rotating the Jog moves the two arrow cursors across the representation of the recorded video. As the
cursors move across the screen the corresponding disk time is indicated in the upper right of the screen.
The video representations are color-coded by category. Rotating the Shuttle expands (Zooms) the
display. The Lowest level (most detail) is indicated on screen with an (L). Pressing the Enter button will
start Playback from the cursor location.
5.2 Quick Archive to CD
Archive to CD on the Disk Analysis Screen by selecting the time and date and pressing the record
button. The QuickWave Setup must be set to ON from the Main Menu → Quick Wave Setup menu
(see section 3.15). The Archive Incident menu should appear.
6. Use the Jog to modify the time parameters and use the
Shuttle to move between the Start and Stop fields.
7. Press the Record CD button on the front panel when satisfied.
8. The CD Writer will open the CD tray when completed.
The video may now be viewed on any PC equipped with a CD-ROM.
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07/31/2003 02:20:06P
Start Stop
02:02:51P
Capacity: 557MB
‘RECORD’ to Archive
02:20:09P
Page 57
3. Copy from Disk to Archive.
4. Copy from Archive to Disk.
XXXXX
5.3 Search Filters
Pressing the Search button a second time brings up the Search Filters Menu. Use the Search Filters
menu to specify:
• The type of operation to be performed: Play from Disk or Copy from Disk to Archive.
• The Start and Stop date of the search.
• The Start and Stop time of the search.
• Searching for recorded activity, events, or alarms.
• Searching for a text string.
• Which cameras to search inclusively or exclusively.
Search Filters
Operation: Play from Disk
DATE (MM/DD/YY) TIME (HH:MM)
Start Stop Start Stop
01/27/02 01/27/02 20:57 20:59
Activity Event Alarm Text
Camera
1 2 3 4 5 6 7 8 9 10
XXXXXXXXXX
XX XXX
[CANCEL]
[START SEARCH]
The following options are
available when an archive
device is connected:
1. Play from Disk.
2. Play from Archive.
Hit Camera buttons to
select/deselect individual
cameras. Use the Zoom
button to globally
select/deselect cameras
to search.
Selecting Search Parameters
1. Rotating the Jog to navigate, highlight the box adjacentto the parameters that you wish to modify.
2. Once in the Parameter Box, use the Shuttle to navigate through the fields and the Jog to change
the values.
3. To activate the parameter, use the Shuttle or the Enter button to place an [X] in the check box.
4. When finished, use the Jog to navigate to another parameter.
0150-0229B 57 Calibur StoreSafe
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Search Results
5.4 Search Results
Activate Search
From the Search Filters menu, use the Jog to navigate to the Start Search parameter. With the Start
Search parameter highlighted, press the Enter button to begin the search operation. When finished
searching, the Search Results window will appear. A maximum of 200 results can be displayed per
search.
Follow the directions on-screen to select, archive, playback, etc.
‘PLAY REV/FWD’ to page up/down
‘ZOOM’ to select/deselect all items in this page
‘RECORD’ to archive
Some options may be unavailable depending on the type of search performed. These options are not
displayed.
When archiving, the unit will not allow the amount of selected data to exceed the amount of space
available on the target medium.
Press the Menu button to exit the Search Results window without making a selection.
Hitting the Enter button will play the selected search result.
Hitting the Enter button again while in playback will cause the next selection from the search list to be
played.
Press the Sequence button to repeatedly play the selected event.
Press the Record button on the front panel to write the selected data to CD.
0150-0229B 58 Calibur StoreSafe
Page 59
6 Web Interface
The StoreSafe unit has an integrated web interface that include options for setup, upgrade, status
information, and a built-in WebBrowser interface. To access the web interface:
1. Launch Internet Explorer (version 5.5 or later) on any local Internet connected PC or laptop.
2. Type in the unit’s IP address in the address field and press enter. The Enter Network Password
box should appear.
3. Enter the correct Username and Password in their respective fields (the default username and
password is admin). Click the OK button. The StoreSafe unit home page should display.
The following options are available on this web page:
• WaveBrowser – View video from ethernet connect units (Versions 4.09 and up).
• Configure the Unit – Change the Password of the unit.
• Upgrade the Unit – Upload Software upgrades. Contact Technical Support for details.
• Properties of the Unit – View various configuration details.
0150-0229B 59 Calibur StoreSafe
Page 60
6.1 WaveBrowser
The WaveBrowser option allows the user to view video from any ethernet connected StoreSafe units with
software version 4.09 or above.
For WaveBrowser to function properly, certain ActiveX controls must be set correctly. To
NOTE
The WaveBrowser window should appear. Type the IP address in the IP Address Field and click the
Connect button.
setup the ActiveX controls:
1. Click on the Tools → Internet Options Menu in Internet Explorer.
2. Click on the Security tab.
3. Select Local Intranet for the Web Content Zone.
4. Click on the Custom Level button.
5. Ensure that both Download unsigned ActiveX controls and Initalize and Script
ActiveX controls not marked as Safe are set to Prompt.
6. Click the OK button.
7. Click on the Yes button in the Warning message.
8. Click the OK button in the Internet Options window.
IP Address Field
0150-0229B 60 Calibur StoreSafe
Page 61
WaveBrowser Overview and Controls
Main Viewing
Drop Down
Volume List
Button Panel
Area
The Main program window consists of the following areas:
• The Main Viewing Area: The large blue area.
• The Button Panel: The left side of the window.
• The Drop Down Volume List: Allows the selection of available Disk volumes.
The Main Viewing Area
Pictures are displayed in this area in Multi-Camera, and Single-Camera formats. Picture display order
is according to the information encoded by the unit used to create the original video data file.
Choose from the following displays:
• 4-way Display
• Single Camera Display Large
• Single Camera Display Medium
• Single Camera Display Small
0150-0229B 61 Calibur StoreSafe
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The Button Panel
3467891415181920211716121311105
1. Play Backward button: Click on this button to playback video in
reverse.
2. Stop button: Click on this button to halt all playback operations. The
Play Pointer Slider Bar moves to the start of data.
3. Play Forward button: Click on this button to playback video.
4. Single Frame Rewind button: Click on this button to rewind the video a
single frame.
5. Pause button: Pauses playback until the Pause button is pressed
again. Clicking any of the buttons, except Stop will also resume
playback. The Play Pointer slider bar stays at the current position while
paused.
6. Single Frame Advance button: Click on this button to advance the
video a single frame.
7. Rewind button: Click on this button to perform high-speed reverse
playback.
8. Fast Forward button: Click on this button to perform high-speed
playback.
9. IP Address Field: Enter the unit’s IP address.
10. Password Field: Enter the unit’s password, if necessary.
12
11. Live check box: Click in this box to enable live viewing before connecting.
12. Connect/Disconnect button: Click on this button(s) to connect to the unit.
13. Number buttons: Press any of these buttons (up to number 10 on 10 channel units) to call up individual cameras for display.
14. Single Camera Display Size: Choose from Small, Medium, or Large.
15. 16-way Multiscreen buttons: Not available on StoreSafe models.
16. 4-way Multiscreen button: Selects a Large 4-way display.
17. View Live Button: Click on this button while connected to view live video.
18. Play Pointer Slider Bar: The Play Pointer slider bar advances to the right to indicate the playback position on the disk. The user can drag the bar to navigate forward or backward.
19. Goto Button: Click on this button to go to the selected date for the drop down time and date boxes.
20. Drop down Date Selection Menu: Click on this field to display a graphic calendar to select a date to view.
21. Time Selection Menu: Click on the Up or Down Arrows to select a specific time to view.
The Drop Down Volume List Box
Click on the arrow to display a list of available disk volumes on the connected unit. Click on the volume
to select.
0150-0229B 62 Calibur StoreSafe
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7 Technical Specifications
General
External Power Supply
12 Volt DC. 60 Watt (5 Amp)
Connector
Power Consumption
Operating Temperature Range
Relative Humidity Range (Non-Condensing)
Dimensions
Weight
Connections
10/100 Ethernet Port
RS232 Port 1
RS232 Port 2
Camera Inputs
Monitor-A Output (Composite)
Monitor-B Output (Composite)
RS485 Port
Alarm I/O Port
2.1mm barrel connector, center positive.
35 Watt nominal (single disk).
Operating: 0 to 40°C. Storage: -20 to +60°C.
Operating: 10% to 80%. Storage: 10% to 95%
17.5 x 14 x 1.7 Inches. 1U, 19 inch rack unit.
9 Lbs.
RJ-45 Connector.
DB-9 Male Connector.
RJ-45 Connector.
BNC connectors. Auto Terminating. Color & Mono.
BNC Connector
BNC Connector
Two Looping RJ-45 Connectors
Use Supplied DB-25 PCB connector.
Video
Video Signal Input
Video Signal Output
Input Termination
Display Memory
Resolution
Gray Scale
Colors
Compression Standard
0150-0229B 63 Calibur StoreSafe
0.5 to 2.0 Volts peak-to-peak with Automatic Gain Control.
1 Volt peak-to-peak into 75-Ohm.
75-Ohm (Auto Terminating)
4 Megabytes
Horizontal: 720 Pixels. Vertical: 484 Lines (576 for PAL).
256 levels
Y:U:V 4:2:2, 16.8 Million Colors
Wavelets
Page 64
Alarms
Inputs
1 per camera.
Relay Configuration
Record Priority
Alarm Status Indicators
Motion Detection
Zones Per Camera
Sensitivity Settings
Gray Levels Per Zone
Motion Detection Status
Output
Part Numbers
Remote Keyboard
HP Printer
Hawking Print Server
Replacement Manual
Normally Open.
Interleaved, Exclusive, or No Change.
Relay Outputs, On-screen Indicators. Status Retrievable via RS232
port.
256: 16 x 16 grid.
10 levels
256 levels
Relay Outputs, Link to Alarms, Link to Events, On-screen Indicators.
Status retrievable via RS232 port.
CBR-KB3, CBR-KB3/J, KTD405. Includes motorized pan, tilt, and zoom
controls.
HP DeskJet 3820
PN7127P (1-Port Mini-Internet Print Server)
0150-0229B
0150-0229B 64 Calibur StoreSafe
Page 65
8 RS232 Event Generation/Text Insertion Protocol
8.1 Message Structure
The Delimiter byte signals the start of a new message, and has a value of 0xFF.
The Class and Command fields identify the type of message.
The Data Length is a 16-bit value indicating the number of bytes in the Data portion of
the message. Data Length is sent using Intel byte ordering (Little Endian).
The Check Sum byte is the result of XORing all the bytes in the message.
8.2 Message Type
One message is currently supported to store text along with recorded video.
CMD_ADD_TEXT
Class byte is 0x14.
Command byte is 0x40.
Data Length is the number of data bytes in the message (from 2 to 502).
Camera byte indicates the camera associated with the text. The valid range is from
0 to 15.
Event byte usage is described in the following section.
String field contains text characters. The string can be from 0 to 500 characters in
length.
Delimiter
Class
Command
Data Length
Data
Check Sum
0xFF
0x14
0x40
Data Length[0]
Data Length[1]
Camera
Event
String[0]
String[1]
:
String[n-1]
Check Sum
8.3 Event Field
The two least significant bits are currently used. All
other bits should be zero.
A – Event 0x00
If both the start and end bits are clear, the associated text will be stored with the next recorded field for
that camera. That cameras record rate will not be changed.
B – Event 0x01
If only the start bit is set, the associated text will be stored with the next recorded field for that camera.
This will cause the selected camera, as well as any pre-event fields to be recorded at the Event
Record Rate*.
C – Event 0x02
If only the end bit is set, the associated text will be stored with the next recorded field for that camera.
This will start the post-event timer** after which, the selected camera will resume recording at the
normal record rate*.
MSB 7 LSB 0
0 0 0 0 0 0 End Start
0150-0229B 65 Calibur StoreSafe
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D – Event 0x03
If both the start and end bits are set, the associated text will be stored with the next recorded field for
that camera. The post-event timer will be started** after which the selected camera will resume
recording at the normal record rate*.
*If no alarms are present.
**If enabled.
0150-0229B 66 Calibur StoreSafe
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9 RS232 Remote Control Protocol
The unit supports two different communication types:
Byte 1 and 2 are header bytes.
Byte 3 contains the code for a specific front
panel button.
The different buttons and their corresponding
codes are as follows.
No Button Pressed 0
Record 1
Play 2
Stop 3
Alarm 4
Freeze 5
Zoom 6
Sequence 7
Reserved 8
Camera 1 9
Camera 2 10
Camera 3 11
Camera 4 12
Camera 5 13
Camera 6 14
Camera 7 15
Camera 8 16
Camera 9 17
Camera 10 18
Reserved 19
Reserved 20
Reserved 21
Reserved 22
Reserved 23
Reserved 24
Reserved 25 - 40
Menu 41
Enter 42
Reserved 43
Macro 44
Reserved 45-49
Monitor B 50
Reserved 51-63
Left Arrow 64
Right Arrow 65
Up Arrow 66
Down Arrow 67
Reserved 68-74
Alarm and Sequence 75
Alarm and Camera 1 76
Alarm and Camera 2 77
Alarm and Camera 3 78
Alarm and Camera 4 79
Alarm and Camera 5 80
Alarm and Camera 6 81
Alarm and Camera 7 82
Alarm and Camera 8 83
Alarm and Camera 9 84
Alarm and Camera 10 85
Reserved 86
Reserved 87
Reserved 88
Reserved 89
Reserved 90
Reserved 91
Reserved 92-110
Search 111
Frame Reverse 112
Frame Forward 113
Play Reverse 114
Stop 115
Play Forward 116
Monitor A 130
2 Way Multiscreen 131
4 Way Multiscreen 132
6 Way Multiscreen 133
7 Way Multiscreen 134
9 Way Multiscreen 135
10 Way Multiscreen 136
Reserved 137
0150-0229B 67 Calibur StoreSafe
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9.2 Configuration and
Status
i) Data structure
Byte 1: 0xFF
Byte 2: Command Type
0xAA: (SET) Update DVMRe with data.
0xBB: (GET) Extract data from DVMRe.
Byte 3: Data Length (n)
Byte 4: Data Type
0x61: Restart DVMRe
0xFE: Send configuration data to DVMRe
0x09: Read Alarm History from DVMRe
0xFF: Read configuration and status data
from DVMRe
Byte 5: Data byte 1
Byte 6: Data byte 2
:
:
Byte x: Data byte n
ii) Sending data to the DVMRe
a) Restart StoreSafe
This command will restart StoreSafe.
Byte 1: 0xFF
Byte 2: 0xAA
Byte 3: 0
Byte 4: 0x61
b) Send data to StoreSafe
Configuration data can be sent to StoreSafe,
to change the way it operates. The data is
arranged in the form of 16 byte blocks,
numbered from 1 to 213. Blocks 182, 183 and
185 are status blocks, and hence cannot be
written to. For details about the contents of
each block, contact GE-Interlogix and request
the Block Data Structure for StoreSafe.
After sending a block or series of blocks, block
number 255 must be updated to signal the end of
the configuration session. All data bytes for block
255 must be set to 0.
iii) Requesting data from the DVMRe
When a message of type 0xBB is sent to
StoreSafe, it will respond by sending 16 bytes of
requested data.
a) Read Alarm History List
Byte 1: 0xFF
Byte 2: 0xBB
Byte 3: 0
Byte 4: 0x09
When the "Read Alarm History List" message is
received by StoreSafe, it responds by sending a
start byte 0xFF, followed by ASCII strings for
every alarm event in its alarm history list, and a
stop byte, 0xFF. Each string is formatted as
follows:
dd.bmm/ddbhh:mm:ssbaa<CR><LF>
dd: index number (00 - 99)
b: space character
mm: month (01-12)
dd: day (01-31)
hh: hours (00-23)
mm: minutes (00-59)
ss: seconds (00-59)
aa: alarm number (01-16)
<CR> Carriage return (0x0D)
<LF> Line feed (0x0A)
Example: 03. 11/27 22:48:58 15
b) Read data from StoreSafe
Configuration and status data can be read from
StoreSafe. The data is arranged in the form of 16
byte blocks, numbered from 1 to 213. For details
about the contents of each block, contact GEInterlogix and request the Block Data Structure
for StoreSafe.
Byte 1: 0xFF
Byte 2: 0xBB
Byte 3: 1
Byte 4: 0xFF
Byte 5: Block Number 1-213 or 255 if all
blocks are requested.
StoreSafe responds to the “Read data” request by
sending all the requested data bytes
consecutively, without any start or stop bytes.
A total of either 16 bytes or 3408 bytes will be
transmitted, depending on whether a single block
or all the blocks were requested.
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10 Macro Tables
Photo copy this page and use it to keep a record of the programmed macro functions.
10.1 Macro Functions Table
Macro
Number
1
2
3
4
5
6
7
8
9
10
Description
Function +
Sequence
Daylight Savings Time: Sets clock ahead one hour in April, and back one hour in
October.
0150-0229B 69 Calibur StoreSafe
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10.2 Scheduled Macro Table
Event Day Time Macro to Run
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
0150-0229B 70 Calibur StoreSafe
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11 Warranty and Service
11.1 Factory Service
Warning: Do not open the top cover or attempt to service the unit, as this may expose
you to dangerous voltages and other hazards. Programmer maintenance of this unit is
limited to external cleaning and inspection. Refer all servicing to qualified personnel.
If the unit requires factory service, contact the dealer who supplied the unit to you for the correct
procedures on returning the unit to the factory or the nearest factory service center.
If the dealer is not available, contact the manufacturer of the unit as detailed below and request a
Return Material Authorization number (RMA). The unit’s serial number must be provided before a
RMA number can be issued. Units returned to the factory for service must have freight and insurance
prepaid, and must show the RMA number clearly on all shipping documents. The failure symptoms
must be clearly described by the operator and enclosed with the unit together with a copy of the
original suppliers invoice. Failure to comply with these instructions will delay service of the unit, and
may result in the unit not being accepted by the Repair Center.
Factory Address
GE-Interlogix, Kalatel Division
Attention: Repair Center
3197-C Airport Loop Drive
Costa Mesa, CA. 92626
United States of America
Telephone: 800-343-3358 (7:00 AM to 4:30 PM, Pacific Time)
In Oregon: 541-754-9133
Fax: 541-754-7162 (24 hours a day)
For warranty information, see the following page.
0150-0229B 71 Calibur StoreSafe
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11.2 Warranty and Return Information
GE-Interlogix warrants all of its equipment for three years from the date of purchase. This warranty covers
any defects in materials and workmanship. Equipment failures that are due to improper installation,
modification, abuse, or acts of nature will not be covered by this warranty. The repair department will
evaluate all equipment returned for repair to determine warranty coverage. The Tech Support Manager
will resolve any questions that may arise during evaluation to make a final determination.
Note: The three-year warranty does not apply to the following products:
MobileView® and the monitor CRT, which carry a 12-month warranty from the date of purchase.
The warranty specifically covers any defects in material and workmanship and does not cover equipment
that has been abused, damaged, or modified.
For all warranty repairs, GE-Interlogix will cover all costs, including parts, labor, and shipping. Repaired
equipment will be returned via the same method of shipment in which it was received. If a customer
requests a faster return shipment, the difference will be charged.
For all non-warranty repairs, the customer will be billed for parts, labor, and shipping. Labor will be
billed in half-hour increments.
Note: Customers requesting an estimate prior to repair will be notified by phone. If they cannot be reached, they will be notified by
fax. If we are unable to reach the contact person for repair authorization after one phone attempt and two fax attempts, the
equipment will be returned without being repaired. We will hold equipment no longer than two weeks.
Advance Replacement Policy
When an advance replacement is required, we will send the customer replacement equipment from our
stock and receive the returned product in exchange. The received equipment will be evaluated and the
repair department will determine whether it is a warranty replacement. If it is non-warranty, see our repair
policy above for details. The following guidelines will be used for all advance replacements:
• Fewer than 45 days from purchase, GE-Interlogix will replace the product with new equipment.
• From 45 days to 1 year from purchase, GE-Interlogix will replace the product with refurbished
equipment.
• From 1 year to 3 years from purchase, the product must be sent in for repair. Advance
replacements will be sent for a fee of $100.
If you have questions about this policy, please contact GE-Interlogix Kalatel Division’s RMA Department
at 800-469-1676.
0150-0229B 72 Calibur StoreSafe
Page 73
0150-0229B
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