GE Healthcare
GE Healthcare, Surgery
384 Wright Brothers Drive
Salt Lake City, Utah 84116
U.S.A.
Certified Mail Return Receipt Requested
URGENT RECALL NOTICE
PLEASE TAKE ACTION TO INFORM ALL USERS OF THE RELEVANT SYSTEM(S) OF THESE ISSUES
AND HOW TO ADDRESS THEM
January 23, 2008
To: Director/Manager of Radiology
Facility Administrator
Subject: Product Safety Issues
Affected Products:
with Regular and Super C 9800 and 9600 C Arm systems and OEC® FluoroTrak 9800 C-arms
Our records indicate that your facility has one or more of the following GEHC OEC products:
OEC® InstaTrak 3500 Plus FluoroTrak and FluoroCAT spinal applications used
• OEC® InstaTrak 3500 Plus Fluoro Trak and Fluoro CAT Spinal Applications used with Regular
and Super C 9800 and 9600 C-arm Systems or OEC® FLuoroTrak 9800 C-arm.
GE Healthcare Surgery has identified a potential safety issue with the systems listed above.
If your facility is receiving this notification, our records indicate that your OEC® InstaTrak 3500
Plus or 9800 FluorTrak may be affected by this issue.
GEHC Surgery has identified through internal testing, issues that could impact the overall
accuracy of the FluoroTrak and FluoroCAT spinal applications on the InstaTrak 3500 Plus system
when used with either the 9" Regular C Arm or the “Super C” C Arm. This issue could result in an
injury to the patient due to incorrect anatomical location of an instrument during a procedure.
Interim Solution:
Users are advised to stop usage of the FluoroTrak and FluoroCAT spinal applications on the
InstaTrak 3500 Plus system.
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NOTE:
Some customers received a communication dated March 22, 2007 indicating that a software
correction to address this issue was being evaluated. After completing this evaluation, GEHC has
concluded that this issue is best addressed by executing the removal of the Calibration Target
Attachment for the Spinal Application.
A GE Healthcare Representative will remove this device from your facility and return it to the GE
Healthcare Surgery Facility in Salt Lake City, UT. A GE Healthcare Representative will contact
you to schedule this removal.
At this time, GEHC Surgery is evaluating solutions for the issues identified. Once a solution is
identified a GEHC Surgery Field Service Representative will contact you to arrange for
installation of the solution at no charge.
If you have any questions or concerns regarding these issues, please do not hesitate to contact
the service team for further information at 800-874-7378 option 8. Information is available at
this number 24 hours per day, 7 days a week.
Thank you,
Pete McCabe
President and CEO
GE Healthcare Surgery
Maria Frame
Vice President
Quality and Regulatory Affairs
GE Healthcare Surgery
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