Page 1
Safety Information
Adapter Plugs . . . . . . . . . . . . . . . . . . . .3
Connect Electricity . . . . . . . . . . . . . . .2
Extension Cords . . . . . . . . . . . . . . . . .3
Safety Precautions . . . . . . . . . . . . . . . .2
Operating Instructions . . . . . . . .4, 5
Care and Cleaning
Air Filter . . . . . . . . . . . . . . . . . . . . . . . .6
Grille and Case . . . . . . . . . . . . . . . . . . .6
Outdoor Coils . . . . . . . . . . . . . . . . . . .6
Installation Instructions
Through the Wall Installation—
Optional . . . . . . . . . . . . . . . . . . . . . . .15
Window Installation . . . . . . . . . . .7–14
Troubleshooting Tips . . . . . . . . . .16
Normal Operating Sounds . . . . . . .16
Consumer Support
Consumer Support . . . . .Back Cover
Product Registration . . . . . . . . .17, 18
Warranty . . . . . . . . . . . . . . . . . . . . . . .19
23-11-2130N-003 49-7411 01-01 JR
AVE12
AVE15
AVE18
AVE22
Air Conditioners
Owner’s Manual &
Installation Instructions
www.GEAppliances.com
Write the model and serial numbers here:
Model # __________________________
Serial # __________________________
Find these numbers on a label on the
side of the air conditioner and/or on a
label near the air discharge area.
Page 2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire, electric shock
or personal injury.
■ Use this appliance only for its intended
purpose as described in this Owner’s
Manual.
■This air conditioner must be properly
installed in accordance with the Installation
Instructions before it is used.
■Never unplug your air conditioner by pulling
on the power cord. Always grip plug firmly
and pull straight out from the receptacle.
■ Repair or replace immediately all electric
service cords that have become frayed or
otherwise damaged. Do not use a cord that
shows cracks or abrasion damage along its
length or at either the plug or connector end.
■ Turn the mode control
OFF
and unplug
your air conditioner before making any
repairs or cleaning.
NOTE:
We strongly recommend that any
servicing be performed by a qualified
individual.
■ For your safety…do not store or use
combustible materials, gasoline or other
flammable vapors or liquids in the vicinity
of this or any other appliance.
SAFETY PRECAUTIONS
Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord. For
personal safety, this appliance must be properly
grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall
outlet to minimize the possibility of electric
shock hazard from this appliance.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
Where a 2-prong wall outlet is encountered,
it is your personal responsibility and obligation
to have it replaced with a properly grounded
3-prong wall outlet.
The air conditioner should always be
plugged into its own individual electrical
outlet which has a voltage rating that matches
the rating plate.
This provides the best performance and also
prevents overloading house wiring circuits
which could cause a fire hazard from
overheated wires.
See the Installation Instructions,
Electrical
Requirements
section for specific electrical
connection requirements.
HOW TO CONNECT ELECTRICITY
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
2
Page 3
3
Consumer SupportTroubleshooting Tips
Operating Instructions
Safety Instructions Installation Instructions
www.GEAppliances.com
WARNING!
Because of potential safety hazards under certain
conditions, we strongly recommend against the
use of an extension cord.
However, if you must use an extension cord,
it is absolutely necessary that it be a UL-listed,
14 gauge, 3-wire grounding type appliance
extension cord having a grounding type plug
and outlet and that the electrical rating of the
cord be 15 amperes (minimum) and 125 volts.
CAUTION:
DO NOT use an extension cord with any of the
230/208 volt models.
USE OF EXTENSION CORDS –
115-Volt models only
Because of potential safety hazards under certain
conditions, we strongly recommend against the use
of an adapter plug.
However, if you must use an adapter, where
local codes permit, a
temporary connection
may
be made to a properly grounded 2-prong wall
outlet by use of a UL-listed adapter available at
most local hardware stores.
The larger slot in the adapter must be aligned
with the larger slot in the wall outlet to provide
proper polarity in the connection of the power
cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with
one hand while pulling the power cord plug
with the other hand. If this is not done, the
adapter ground terminal is very likely to break
with repeated use.
If the adapter ground terminal breaks,
DO NOT USE
the air conditioner until a
proper ground has been established.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
USE OF ADAPTER PLUGS –
115-Volt models only
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Page 4
4
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
About the controls on the air conditioner.
Features and appearance will vary.
Controls
Mode Controls
HIGH COOL
and
LOW COOL
provide cooling
with different fan speeds.
HIGH HEAT
and
LOW HEAT
provide heating
with different fan speeds.
FAN
setting provides air circulation and
filtering without cooling or heating.
NOTE: If you move the mode control from a cool setting
to OFF or to a fan setting, wait at least 3 minutes before
switching back to a cool setting.
Cooling Descriptions
For Normal Cooling
—Select
HIGH COOL
or
LOW
COOL
with the temp control at midpoint.
For Maximum Cooling
—Select
HIGH COOL
with the
temp control at the highest number available
on your knob.
For Quieter & Nighttime Cooling
—Select
LOW COOL
with the temp control at midpoint.
Heating Descriptions
For Normal Heating
—Select
HIGH HEAT
or
LOW
HEAT
with the temp control at midpoint.
For Maximum Heating
—Select
HIGH HEAT
with the
temp control at the lowest number available
on your knob.
For Quieter & Nighttime Heating
—Select
LOW HEAT
with the temp control at midpoint.
Temp Controls
The temp control is used to maintain the
room temperature. The compressor will cycle
on and off to keep the room at the same level
of comfort.
In the Cooling mode, the higher number
selected, the cooler the indoor room will
become.
In the Heating mode, the lower the number
selected, the warmer the indoor room will
become.
MODE CONTROLS
Your model will have one of the above type controls.
TEMP CONTROLS
Your model will have one of the above type controls.
LO
HEAT
LO
COOL
HI
HEAT
HI
FAN
HI
COOL
OFF
1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
Page 5
Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
5
www.GEAppliances.com
Additional controls and important information.
Vent Control
When set at
CLOSED
, only the air inside the room
will be circulated and conditioned. When set at
OPEN
, some inside air is exhausted outside.
On some models, the vent control is located above
the control knobs.
On some models, the vent control is located beside
the air louvers.
Air Direction
Two levers on each side of the grille let you
control the air direction left or right.
Fingertip pressure on the tabs adjusts the air
direction up or straight ahead.
Do not adjust the louvers down any lower than
straight out.
Air that is blown down will affect the
thermostat, causing the air conditioner to turn off
before the room is cooled.
Closed
Open
OPEN
CLOSED
Page 6
Air Filter
The air filter behind the front grille should be
checked and cleaned at least every 30 days or more
often if necessary.
Clean the filter with warm, soapy water. Rinse and
let the filter dry before replacing it.
CAUTION: DO NOT operate the air conditioner without
a filter because dirt and lint will clog it and reduce
performance.
To remove:
Outdoor Coils
The coils on the outdoor side of the air conditioner
should be checked regularly. If they are clogged
with dirt or soot they may be professionally steam
cleaned, a service available through your GE
service outlet.
Grille and Case
Turn the air conditioner off and remove the
plug from the wall outlet before cleaning.
To clean, use water and a mild detergent.
Do not use bleach or abrasives.
Care and cleaning of the air conditioner.
6
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
Lift the top of the
filter and pull it up
and out.
Page 7
Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
7
Preparing to install the air conditioner.
Read these instructions completely and carefully.
NOTE TO INSTALLER: Leave these instructions with
the air conditioner after installation is completed.
NOTE TO CONSUMER: Keep this Owner’s Manual
and Installation Instructions for future use.
IMPORTANT NOTES:
For personal safety, this air conditioner must be
properly grounded.
It is important to have the wall outlet and circuit
checked by a qualified electrician if there is any
doubt as to whether a proper ground exists.
Follow National Electric Codes (NEC) and/or local
codes and ordinances.
CAUTION:
Do not, under any circumstances, cut or
remove the third (ground) prong from the
power cord.
Do not change the plug on the power cord
of this air conditioner.
Aluminum house wiring may present
special problems—consult a qualified
electrician.
Before You Begin
Some models require 115/120-volt a.c.,
60 Hz grounded outlet protected with
a 15-amp time delay fuse or circuit breaker.
The 3-prong grounding plug minimizes the
possibility of electric shock hazard. If the wall outlet
you plan to use is only a 2-prong outlet, it is your
responsibility to have it replaced with a properly
grounded 3-prong wall outlet.
Some models require 230/208-volt a.c.,
protected with a time delay fuse or circuit
breaker. These models should be installed
on their own single branch circuit for best
performance and to prevent overloading
house or apartment wiring circuits, which
could cause a possible fire hazard from
overheating wires.
Electrical Requirements
■ Flat-blade screwdriver
■ Phillips-head screwdriver
■ Hex driver or adjustable wrench
■ Ruler or tape measure
■ Scissors or knife
■ Pencil
■ Level
■ Hammer
Tools You Will Need
Page 8
8
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
Read the section Preparing to Install the Air Conditioner before beginning.
Parts Included
Window Installation Instructions.
Case
2 filler panels
2 case
side seals
Window
locking
bracket
2 sliders
2 support brackets
Foam top
window gasket
3/8″ hex-head screws
(6)
3/8″ slotted
washer
head screws
(4)
1″ screws
(4)
Bolts
(2)
5/8″ screws
(3)
Upholstery
tacks
(4)
Page 9
Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
Storm Window Requirements
A storm window frame will not allow the air
conditioner to tilt towards the outside and will keep
it from draining properly. To adjust for this, attach
a piece of wood to the stool.
WOOD PIECES—
WIDTH:
2″
LENGTH:
Long enough to fit inside the window
frame.
THICKNESS:
To determine the thickness, place a
piece of wood on the stool to make it 1/2″higher
than the top of the storm window frame.
Attach securely with nails or screws provided by
the installer.
2
Read completely, then follow step-by-step.
Window Requirements
■These instructions are for a standard double-
hung window. You will need to modify them for
other types of windows.
■The air conditioner can be installed without
the accordion panels if needed to fit in a narrow
window. See the window opening dimensions
below.
■All supporting parts must be secured to firm
wood, masonry or metal.
■The electrical outlet must be within reach of the
power cord.
1/2″higher
than frame
Storm window
frame
Wood
Stool
1
18
5
⁄8″ min.
26
3
⁄4″ to 40″
(With accordion panels)
26
1
⁄2″ min.
(Without accordion panels)
9
16
7
⁄8″ min.
24
7
⁄8″ to 39″
(With accordion panels)
24
3
⁄4″ min.
(Without accordion panels)
AVE12 model
AVE15, AVE18 and AVE22 models
Page 10
Remove the Air Conditioner from the Case
On some models, open the control door and
remove the screw. Remove the front grille.
Keep this screw to reattach the grille later.
On some models, remove the air filter and
the 2 screws behind the filter. Lift off the
front grille.
Keep these screws to reattach the grille later.
Remove one screw from each side of the case.
Keep these ground/anti-theft screws so they
may be replaced at the end of the installation.
Slide the air conditioner from the case by
grasping front flange of the evaporator cover
and pulling forward while bracing the case.
NOTE: The air conditioner is very heavy. It may
require two or more people to remove it from
the case.
C
BA
10
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
Window Installation Instructions.
3
Remove screw
Remove
screw
Grasp front
flange and
pull forward
Air conditioner
Evaporator
cover
Case
Remove screws
Page 11
Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
11
4
Install the Side Seals and the Case in the Window
Open the window and mark the centerline
on the stool.
Attach the case side seals on the outside of the
case by using three 3/8″hex-head screws on
each side.
Place the sliders, one on each side, into the top
retainer bar.
Carefully place the case in the window and
align the center of the bottom tie bar with the
centerline on the window stool. Do not release
your grip on the case until the window is in its
final position.
Close the window until it touches behind the
top retainer bar. Do not close the window so
tightly that the sliders cannot move.
Secure the case to the window stool using two
1″screws on each side.
F
E
D
C
B
A
Mark centerline
Attach
side seals
Top retainer bar
Slider
Top retainer bar
Slider
Slider
Four 1″ screws
Page 12
12
Consumer Support Troubleshooting Tips Operating Instructions Safety InstructionsInstallation Instructions
Window Installation Instructions.
Install the Support Brackets
Thread a bolt into each support bracket.
Position the brackets on the case bottom so they
will be near the outermost point on the window
sill. (Brackets may be positioned in either
direction, for maximum support, depending on
the depth of the window sill.) Attach a support
bracket to each side of the case bottom using
two 3/8″slotted washer head screws on each side.
The case should be slightly tilted to the outside.
Use a level; about a 1/2 bubble will be the correct
case slant to the outside.
5
Measure and Cut the Window Filler Panels
6
Measure the distance “X” between the face of
the window molding and the side of the case.
Measure both sides of the case separately.
Subtract 3/16″(one groove) from “X” to
determine the required width you need to
cut the filler panels.
Using a sharp knife, mark the groove until
the filler panel becomes weak enough to
break apart.
C
B
A
Window molding
Bolt
3/8″screws
Support bracket
“X”
Window sill
Page 13
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions
13
7
Install the Window Filler Panels and Locking Bracket
Insert the cut edge of the filler panel into the
case side seal groove.
Leave a small space at the bottom
of the case side seal groove.
Flex and push the filler panel backward
toward the window frame until it clears the
window stool.
Slide the filler panel out from the air
conditioner case. Make sure it contacts the
window molding.
Slide the filler panel into place.
Use upholstery tacks to attach the filler panel
to the face of the window molding through the
holes provided.
Pull the sliders out until they contact the
face of the window molding. (Note: If a
slider has slipped into the top retainer bar
and cannot be pulled out, use the slider on
the other side to tap it out.)
Pull the window down tightly and lock it in
place with 5/8″screws.
Attach through the holes on
each side of the window sash
Attach the window locking bracket with
a 5/8″screw.
G
F
E
D
C
B
A
Case
Attach
Page 14
14
Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions
Installation Instructions
8
Install the Window Gasket and Replace the Air Conditioner
Cut the foam top window gasket to the window
width. Stuff the foam between the glass and the
window to prevent air and insects from getting
into the room.
Slide the air conditioner into the case and
replace the front grille. Install the two
ground/anti-theft screws removed at the
beginning of the installation.
Make sure the unit is
OFF
before inserting
cord plug into the outlet.
Check all seals and plug any remaining air gaps
with a suitable weatherproof caulk.
D
C
BA
Window Installation Instructions.
Page 15
15
Through the Wall Installation Instructions–Optional.
IMPORTANT
Through the wall installation is not appropriate
if any of the side louvers in the case will be
obstructed by the wall.
All side louvers in the case must project on the
outdoor side of the wall.
The room side of the case must project into the
room at least 13⁄
4
″
from the finished wall.
The case must be installed level from side-to-side
and with a slight tilt from front to rear. Use a level;
about a 1/2 bubble will be the correct case slant to
the outside.
Remove the air conditioner from the case.
For specific instruction, refer to the
Window
Installation Instructions
.
Make certain a wall receptacle is available
close to the hole location or make
arrangements to install a receptacle.
Place the case in the wall opening and
secure with 12 1″ long #10 wood screws.
NOTE: Drill pilot holes, if necessary, for proper
installation. If the frame is oversized, use shims
to prevent case distortion.
C
B
A
1
The case may be installed through the wall in both existing and new construction.
Read completely, then follow step-by-step.
Caulk all four sides on the outdoor side of the case to prevent moisture from getting through to the
interior wall. Use of flashing (drip rail) will further prevent water from dripping inside the wall and
down the outside of the building.
2
Finish the Wall Opening
Consumer SupportTroubleshooting Tips
Operating Instructions
Safety Instructions Installation Instructions
Lintel angle (if required)
Caulking
OUTSIDE
Air louvers
(must project on
the outdoor side
of the wall.)
Wood Filler and Caulking
(above & below the flashing)
Flashing (Drip rail)
Plaster line
4.5 cm (1
Trim molding (if desired)
INSIDE
Bottom rail
3
/4″) min.
Page 16
16
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
Before you call for service…
Normal Operating Sounds
■ You may hear a pinging noise caused by
water being picked up and thrown against the
condenser on rainy days or when the humidity is
high. This design feature helps remove moisture
and improve efficiency.
■ You may hear the thermostat click when the
compressor cycles on and off.
■ Water will collect in the base pan during
high humidity or on rainy days. The water
may overflow and drip from the outdoor side
of the unit.
■ The fan may run even when the compressor
does not.
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Air conditioner
The air conditioner • Make sure the air conditioner plug is pushed
does not start
is unplugged. completely into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.
Power failure. • If power failure occurs, turn the mode control to
OFF
.
When power is restored, wait 3 minutes to restart the
air conditioner to prevent tripping of the compressor
overload.
Air conditioner does
Airflow is restricted. • Make sure there are no curtains, blinds or furniture
not cool as it should
blocking the front of the air conditioner.
The temp control may • Turn the knob to a higher number. The highest setting
not be set high enough. provides maximum cooling.
The air filter is dirty. • Clean the filter at least every 30 days.
See the
Operating Instructions
section.
The room may have been hot. • When the air conditioner is first turned on you need to
allow time for the room to cool down.
Cold air is escaping. • Check for open furnace floor registers and cold
air returns.
• Set the air conditioner’s vent to the closed position.
Cooling coils have iced up. • See freezing up below.
Air conditioner
Ice blocks the air flow • Set the mode control at
FAN
setting, or
HIGH COOL
with
freezing up
and stops the air conditioner the temp at 1or 2. Wait for approximately one hour,
from cooling the room. then reset to desired temperature.
Air conditioner does
Airflow is restricted. • Make sure there are no curtains, blinds or furniture
not warm as it should
blocking the front of the air conditioner.
The temp control may • Turn the knob to a lower number. The lowest setting
not be set low enough. provides maximum warming.
The air filter is dirty. • Clean the filter at least every 30 days.
See the
Operating Instructions
section.
The room may have been cold. • When the air conditioner is first turned on you need to
allow time for the room to warm up.
Warm air is escaping. • Check for open furnace floor registers and cold
air returns.
Page 17
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
GE Service Protection Plus
™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus
™
—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance.
Anywhere. Anytime.*
Please place in envelope and mail to:
✁
Cut here
17
Page 18
18
Consumer Product Ownership Registration
Important
Mail
Today!
General Electric Company
Louisville, Kentucky
www.GEAppliances.com
First
Name
Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■
Street
Address
City
State
Date Placed
In Use
Month
Day
Year
Zip
Code
Apt. #
Last
Name
Phone
Number
_
_
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at www.GEAppliances.com.
1
23
Model Number Serial Number
✁
Cut here
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the
unlikely event of
a
safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Model Number Serial Number
E-mail Address
Occasionally, we may allow selected companies to send you information.
■■ Check here if you do not want this information.
Page 19
19
Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
Air Conditioner Warranty.
For The Period Of: We Will Replace:
One Year Any part
of the air conditioner which fails due to a defect in materials or workmanship.
From the date of the
During this
full one-year warranty,
we will also provide,
free of charge,
all labor
original purchase
and in-home service to replace the defective part.
Five Years Any part of the sealed refrigerating system
(the compressor, condenser, evaporator
From the date of the
and all connecting tubing) which fails due to a defect in materials or workmanship.
original purchase
During this
four-year additional warranty,
we will also provide,
free of charge,
all labor
and in-home service to replace the defective part.
■Service trips to your home to teach you how to use the
product.
■Improper installation. If you have an installation problem,
or if the air conditioner is of improper cooling capacity
for the intended use, contact your dealer or installer.
You are responsible for providing adequate electrical
connecting facilities.
■Failure of the product resulting from modifications to the
product or due to unreasonable use including failure to
provide reasonable and necessary maintenance.
■In commercial locations labor necessary to move the
unit to a location where it is accessible for service
by an individual technician.
■Replacement of house fuses or resetting of circuit
breakers.
■Failure due to corrosion on models not corrosion-
protected.
■Damage to the product caused by improper power supply
voltage, accident, fire, floods or acts of God.
■Incidental or consequential damage caused by possible
defects with this air conditioner.
What Is Not Covered:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. To schedule service,
on-line, 24 hours a day, contact us at www.GEAppliances.com, or
call 800-GE-CARES.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
Page 20
Consumer Support.
GE Appliances Website
www.GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...
Schedule Service
www.GEAppliances.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800-GE-CARES (800-432-2737) during normal
business hours.
Real Life Design Studio
www.GEAppliances.com
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800-TDD-GEAC (800-833-4322).
Extended Warranties
www.GEAppliances.com
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800-626-2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
www.GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at
800-626-2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
www.GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
www.GEAppliances.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material, or detach and
use the form in this Owner’s Manual.
Printed in the United States
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