4,288 /lb. salt @ 2.47 lbs. 4,974 /lb. salt @ 3.0 lbs. 4,974 /lb. salt @ 3.6 lbs.
Maximum Flow Rate During
Regeneration (gpm)
2.82.82.8
General Technologies C110
Ion Exchange Resin (cu ft)
1.01.251.5
Backwash - GPM
2.72.72.7
Rapid Rinse/purge - GPM
2.82.82.8
Operating Pressure:20 -125 psi or 1.4 – 8.8 kg/Centimeter2, Operating
Temperature: 35 - 100° F or 1.6 – 38° C
Acceptable Salt Type: Sodium Chloride – Pellet or solar salt for water
softeners
All Systems above tested at 35psi +/- 5 psi, pH of
7.5 +/- 0.5, Capacity Testing Flow Rate = 50% of
the rated service flow rate for the various size
systems.
Tested and Certified by the WQA
against NSF/ANSI Standard 44 &
372 for softener performance &
“lead free” compliance
These water softener systems have been tested by WQA and conform to NSF/ANSI 44
for specific performance claims as verified and substantiated by test data. The rated salt
efficiencies above were also determined in accordance with NSF/ANSI 44 and are only
valid at the salt dosage referenced above. An efficiency rated water softener is a demand
initiated regeneration (DIR) softener which also complies with specific performance
specifications intended to minimize the amount of regenerant brine and water used in its
operation. Efficiency rated water softeners shall have a rated salt efficiency of not less
that 3350 grains of total hardness exchanged per pound of salt (based on NaCl
equivalency) (477 grams of total hardness exchanged per kilogram of salt), and shall not
deliver more salt than its listed rating. The rated efficiency of the water softener, the salt
dosage at that efficiency, the capacity at that salt dosage and that of the efficiency is only
valid at the stated salt dosage. Efficiency is measured by a laboratory test described in
NSF/ANSI 44. The test represents the maximum possible efficiency the system can
achieve. Operational efficiency is the actual efficiency achieved after the system has
been installed. It is typically less than the efficiency due to individual application factors
including water hardness, water usage, and other contaminants that reduce the water
softener’s capacity. These systems are not intended to be used for treating water that is
microbiologically unsafe or of unknown quality without adequate disinfection before or
after the system. Refer to the system Installation and Service Manuals for set-up and
programming instructions.
Contact your local dealer for parts and service. See your owner’s manual for warranty
information.
Important Notice: For conditions of use, health claims certified by the California
Department of Public Health and replacement parts, see product data sheet.
Iowa Re
The Avantapure 269 valve has been
Tested and Certified by the WQA to
NSF Std. 61 section 8 for Material
Safety Only
PENTAIR Residential Filtration, LLC
5730 North Glen Park Road Milwaukee, Wisconsin 53209
PHONE: (262)-238-4400
3
Page 4
How To Use This Manual
Left SideRight Side
This installation manual is designed to guide the installer
through the process of installing and starting conditioners
featuring the AvantaPure series controllers.
This manual is a reference and will not include every
system installation situation. The person installing this
equipment should have:
•Training in the AvantaPure series controllers and
Autotrol brand valves
•Knowledge of water conditioning and how to
determine proper control settings
•Basic plumbing skills
•The directional instructions "left" and “right" are
determined by looking at the front of the unit .
Figure 1
Icons That Appear In This Manual
WARNING:
instruction can result in personal injury or
damage to the equipment.
Note:
This will make the process easier if followed.
Introduction
Inspect the unit for damage or missing parts. Contact your
supplier if any discrepancies exist.
Parts Included
•Resin Tank with Valve
•Brine Tank with Cover
•Power Transformer
•Water Bypass
•Hose Adapter and Flow Control in a bag
•Brine Well Assembly
Failure to follow this
General Warnings and Safety
Information
Electrical
There are no user-serviceable parts in the AC adapter,
motor, or controller. In the event of a failure, these should
be replaced.
•All electrical connections must be completed
according to local codes.
•Use only the power AC adapter that is supplied.
•The power outlet must be grounded.
•To disconnect power, unplug the AC adapter from its
power source.
Mechanical
•Do not use petroleum based lubricants such as
vaseline, oils, or hydrocarbon based lubricants. Use
only 100% silicone lubricants.
•All plastic connections should be hand tightened.
Teflon tape may be used on connections that do not
use an O-ring seal. Do not use pliers or pipe
wrenches.
•All plumbing must be completed according to local
codes.
•Soldering near the drain line should be done before
connecting the drain line to the valve. Excessive heat
will cause interior damage to the valve.
•Observe drain line requirements.
•Do not use lead-based solder for sweat solder
connections.
•The drain line must be a minimum of 1/2-inch
diameter. Use 3/4-inch pipe if the backwash flow rate
is greater than 7 GPM (26.5 Lpm) or the pipe length is
greater than 20 feet (6 m).
•Do not support the weight of the system on the
control valve fittings, plumbing, or the bypass.
•It is not recommended to use sealants on the threads.
Use Teflon
elbow, the drain line connections, and other NPT
threads.
•Install appropriate grounding strap across the inlet
and outlet metal piping of the water conditioning
system to ensure that a proper ground is maintained.
a
tape on the threads of the 1-inch NPT
WARNING:
used with a Listed Class 2 Power Supply
suitable for outdoor use.
Dry location use only, unless
General
a. Teflon is a trademark of E.I. duPont de Nemours.
•Observe all warnings that appear in this manual.
4
Page 5
•Keep the media tank in the upright position. Do not
turn upside down or drop. Turning the tank upside
down will cause media to enter the valve.
•Operating ambient temperature is between 35F (1C)
and 120F (49C).
•Operating water temperature is between 35F (1C)
and 100F (38C).
•Working water pressure range is 20 to 125 psi (1.38 to
8.6 bar). In Canada the acceptable working water
pressure range is 20 to 100 psi (1.38 to 6.89 bar).
•Use only regenerant salts designed for water
softening. Do not use ice melting, block, or rock salts.
•Follow state and local codes for water testing. Do not
use water that is microbiologically unsafe or of
unknown quality.
•When filling media tank, do not open water valve
completely. Fill tank slowly to prevent media from
exiting the tank.
•When installing the water connection (bypass or
manifold) connect to the plumbing system first . Allow
heated parts to cool and cemented parts to set
before installing any plastic parts. Do not get primer
or solvent on O-rings, nuts, or the valve.
WARNING:
The valve and tank
components of this unit have been
assembled and tightened to the proper
factory torque specifications. Over
tightening may result in improper valve,
probe and tank alignment and may damage
the tank O-ring (PN 1010154).
WARNING:
Excessive Weight Hazard.
Use two or more people to move and install
the conditioner. Failure to do so can result in
injury (including back injury).
5
Page 6
Equipment Installation
Refill Controller
Regenerant Tube Connection
Injector and cap
Valve Discs
Outlet
Drain
Inlet
Backwash
Injector Screen
Camshaft
Drain Control
Filter
Control Module
Mount
One Piece Valve
Disc Spring
Motor
Optical Sensor
LBS
PM
MIN
KG
x100
LCD Display
Manual Regen Button
Down Button
Set Button
Up Button
For Future Use
Turbine Input or Dry
Contact Signal Input
Main Motor &
Optical Sensor
Connection
AC Adapter
(low voltage)
Input
Chlorine Generator Outlet
Control Layout
Valve Layout
AvantaPure Controller
Figure 3
Figure 2
6
Page 7
System Specifications
Item Number400142840014294001430
Recharge StyleUpflowUpflowUpflow
Model Number269-869-100-1040269-869-125-1044269-869-150-1054
Media Tank Size10" x 40"10" x 44"10" x 54"
Resin Volume
1 ft
3
1.25 ft
3
1.5 ft
Recharge (Salt) Tank Size15" x 40"15" x 40"15" x 40"
Salt Storage240 lbs240 lbs240 lbs
Drain Water Rate2.7 gpm2.7 gpm2.7 gpm
Service Connection Size1" NPT1" NPT1" NPT
Drain Connection Size3/4" NPT3/4" NPT3/4" NPT
Recharge (Brine) Connection
Size
Typical Installation Space
Requirements
3/8" NPT3/8" NPT3/8" NPT
26"W x 20"D x 46"H26"W x 20"D x 50"H26"W x 20"D x 60"H
Shipping Weight105 lbs120 lbs135 lbs
3
7
Page 8
Location Selection
Location of a water conditioning system is important. The
following conditions are required:
Outdoor Locations
The AvantaPure system is designed to be installed indoors.
A protected environment is recommended.
•Level platform or floor.
•Room to access equipment for maintenance and
adding regenerant (salt) to tank.
•In Canada the water pressure must be below 100 psi
(6.89 bar).
•Constant electrical supply to operate the control.
•Total minimum pipe run to water heater of ten feet
(three meters) to prevent backup of hot water into
system.
•Local drain for discharge as close as possible.
•Water line connections with shutoff or bypass valves.
•Must meet any local and state codes for site of
installation.
•Valve is designed for minor plumbing misalignments.
Do not support weight of system on the plumbing.
•Be sure all soldered pipes are fully cooled before
attaching plastic valve to the plumbing.
WARNING:
used with a Listed Class 2 Power Supply
suitable for outdoor use.
Dry location use only, unless
o
F (1oC) and below
When the water conditioning system is installed outdoors,
several items must be considered.
•Moisture – The valve and control are rated for NEMA 3
locations. Falling water should not affect
performance. The system is not designed to
withstand extreme humidity or water spray from
below. Examples are: constant heavy mist, near
corrosive environment , or upwards spray from
sprinkler.
•Direct Sunlight – The materials used will fade or
discolor over time in direct sunlight. The integrity of
the materials will not degrade to cause system
failures.
•Temperature – Extreme hot or cold temperatures will
cause damage to the valve or controller. Freezing
temperatures will freeze the water in the valve. This
will cause physical damage to the internal parts as
well as the plumbing and conditioning resin. High
temperatures will affect the control. The display may
become unreadable but the control should continue
to function. When the temperature returns to normal
operating limits, the display will return to normal. A
protective cover should assist with high temperature
applications.
•Insects – The control and valve have been designed to
keep all but the smallest insects out of the critical
areas. Any holes in the top plate can be covered with
a metal foil ductwork tape. The top cover should be
installed securely in place.
8
Page 9
System Features
1
2
3
4
5
6
7
8
9
10
11
12
13
1
2
3
4
5
6
7
8
Resin Tank
Brine Tank
1Cover5Air Check
2Brine Tank6Brine Well
3Brine Valve7Tubing
4Float8Overflow Fitting
1Resin Tank Shroud8Brine Fitting
2Tank Cover9Upper Basket
3Shield10Power Transformer
4Hose Adapter11Distributor Tube Assy
5Flow Control12Resin Tank
61265 Bypass13Cover
7Valve
9
Page 10
Equipment Installation
A
B
40.1 (101.8)
17.1 (43.4)
14.9 (37.8)
14.8 (37.5)
10.6 (26.9)
25.4 (64.5)
5 (12.7)
2.5 (6.3)
D
C
E
F
In (cm)
Dimension
10 x 40" Tank
(25 x 102 cm)
10 x 44" Tank
(25 x 112 cm)
10 x 54" Tank
(25 x 137 cm)
10 x 54" Filter
(25 x 137 cm)
A39.9 (101)43.9 (111)53.9 (137)53.9 (137)
B47.4 (120)51.4 (130)61.4 (156)61.4 (156)
C43.2 (110)47.2 (120)57.2 (145)57.2 (145)
D41.6 (106)45.6 (116)55.6 (141)55.6 (141)
E33.7 (85.6)33.7 (85.6)33.7 (85.6)—
F37.8 (96)37.8 (96)37.8 (96)—
Dimensions
Figure 4
10
Page 11
Typical System Layout
Laundry Tubs
Pump
or
Meter
Hot Water
Outlet
Outside
Faucet
Outside
Faucet
Water
Heater
Bath Tub Lavatory Toilet Kitchen
Floor Drain
Soft Water
Hard Water
Outside
Faucet
Outside
Faucet
Bath Tub Lavatory ToiletKitchen
Laundry Tubs
Pump
or
Meter
Hot Water
Outlet
Water
Heater
Brine Tank Overow Drain
Floor Drain
Drain Line
Bypass
Softener
Grounding
Strap
Figure 5 Standard Basement Before Installation. Cold water lines shown.
Figure 6 Softened Water Flow Diagram.
11
Page 12
Inspection
CAUTION!
REMOVE BRINE TANK SLOWLY
4
5
3
2
1
B
Y
P
A
S
S
B
Y
P
A
S
S
B
Y
P
A
S
S
B
Y
P
A
S
S
Water ConditionerWater Conditioner
In
Out
In
Out
Normal Operation
In Bypass
Water Conditioner
Water Conditioner
Normal Operation
In Bypass
The AvantaPure system is shipped with several parts
unassembled. When parts are removed from the packing,
they should be inspected for damage. If any parts are
damaged or missing, contact your supplier.
To Assemble the Media Tank:
1. Stand the tank up and in position.
2. If the floor under the media tank is uneven, level as
needed.
WARNING:
When handling the media
tank do not turn it upside down or drop on
its side.
When the carton is first opened, the softener will be
standing upright .
WARNING:
The media tank contains
loose particles that will shift. If the tank is
turned upside down or laid back quickly, the
particles may enter the valve. If this
happens, the valve may need to be
disassembled and cleaned.
Water Line Connections
A bypass valve system should be installed on all water
conditioning systems. A model 1265 bypass is included
with this system. Bypass valves isolate the conditioner
from the water system and allow unconditioned water to
be used. Service or routine maintenance procedures may
also require that the system is bypassed. service during
routine maintenance and servicing procedures. The
illustrations below show the two common bypass
methods.
Figure 7
WARNING:
The brine tank fits tightly over
the valve. When removing the brine tank tip
it forward and rotate slightly to pull off. Take
care not to damage valve cover or control.
To assemble the system, remove the salt tank components
(cover, tank and brine tube assembly) from the shipping
container.
1. Remove the brine well and parts bags.
2. Lift the brine tank up 2 feet.
3. Turn the brine tank 1/4 turn to the right.
4. Tilt the brine tank toward the label and slowly lift free.
The media tank can now be removed.
To assemble the Salt Tank:
1. Stand the salt tank up and in position. Level as needed.
2. Remove the overflow fitting from the brine tube. Place
The tank has two ports that will be connected. One to a
drain and one to the valve.
the brine tube in position. Align the large hole in the
brine well with the hole in the brine tank. Install the
overflow fitting in this hole to secure well to tank. Lay
cover aside for now.
Figure 8 Model 1265 Bypass (Included)
Figure 9 Typical Three Valve Bypass Configuration
(Not provided by manufacturer)
12
Page 13
Note:
two handles on the bypass valve 2-3 times. This will help
seat the O-rings and prevent leaking.
If the plumbing to the conditioner is metal, a ground strap
must be installed.
The plumbing must be self supporting and secure to
prevent movement . A piece of metal or a ground strap is
secured to both the inlet and outlet pipes, Figure 10.
Before turning on the water to the valve, rotate the
Figure 10 Grounding Strap
Installation Instructions
The 269 conditioner should be installed by someone
familiar with plumbing practices.
The conditioner is located after the pressure tank (or
incoming water supply) and any filtration equipment.
Water that leaves the conditioner will feed the hot water
heater and the rest of the building.
Place the conditioner and resin tank in position.
Use the plumbing adapters or the bypass and connect the
valve to the building plumbing. Be certain the water in and
out valve connections match the plumbing.
Connect the drain line, see Drain Line Connection.
Connect the regenerant line, see Regenerant Line Connection.
Connect the brine tank overflow, see Overflow Line Connection.
Plug in AC adapter to the control. Before loading
regenerant or applying power, review the sections on
AvantaPure Controller, Programming Conventions,
Programming Levels I, II, and III, and Placing the Conditioner
Into Operation.
WARNING:
connected to the inlet port of the valve.
When replacing non-Autotrol valves, the
inlet and outlet may be reversed. It is also
possible for the plumbing to be installed in
an opposite order.
Do not solder pipes with lead-based solder.
WARNING:
plastic fittings. Over time, stress may break
the connections. When the 1265 bypass is
used, only hand tighten the nuts.
WARNING:
on gaskets when connecting bypass
plumbing. Use only 100% silicone grease
products when installing any AvantaPure
brand valve. Non-silicone grease may cause
plastic components to fail over time.
The inlet water must be
Do not use tools to tighten
Do not use petroleum grease
Plug the AC adapter into an electrical outlet that is not
switched on/off. The controller display will cycle to Level I
Programming. Refer to Level I Programming for further
startup instructions.
Note:
valve to the water plumbing. See Parts List.
Several tube adapters are available to connect the
13
Page 14
Drain Line Connection
Right Way
Air Gap
Drain
Regenerant Line Connection
Note:
here. Local codes may require changes to the following
suggestions. Check with local authorities before installing
a system.
1.The unit should be above and not more than 20 feet
2.If the backwash flow rate exceeds 5 gpm (22.7 Lpm)
3.The drain line may be elevated up to 6 feet (1.8 m)
Standard commercial practices are expressed
(6.1 m) from the drain. Use an appropriate adapter
fitting to connect ½-inch (1.3 cm) plastic tubing to the
drain line connection of the control valve.
or if the unit is located 20-40 feet (6.1 – 12.2 m) from
drain, use ¾-inch (1.9 cm) tubing. Use appropriate
fittings to connect the ¾-inch tubing to the ¾-inch
NPT drain connection on valve.
providing the run does not exceed 15 feet (4.6 m) and
water pressure at the conditioner is not less than
40 psi (2.76 bar). Elevation can increase by 2 feet (61
cm) for each additional 10-psi (.69 bar) of water
pressure at the drain connector.
Regenerant Line Connections
The regenerant line from the tank connects to the valve.
Make the connections and hand tighten. Be sure that the
regenerant line is secure and free from air leaks. Even a
small leak may cause the regenerant line to drain out, and
the conditioner will not draw regenerant from the tank.
This may also introduce air into the valve causing
problems with valve operation.
Ensure that pipe sealant (Teflon
3/8-inch NPT regenerant line connection.
a
tape) is applied to the
4.Where the drain line is elevated but empties into a
drain below the level of the control valve, form a
7-inch (18 cm) loop at the far end of the line so that
the bottom of the loop is level with the drain line
connection. This will provide an adequate siphon trap.
Tie or wire the hose in place at the drain point . Also
provide an air gap of at least 1-1/2 inch between the
end of the hose and the drain point .
5.Where the drain empties into an overhead sewer line,
a sink-type trap must be used.
6.Secure the end of the drain line to prevent it from
moving.
Figure 11 Drain Line Connection
Figure 12
To install the line:
1.Insert one end of the tubing into the elbow on the
valve.
2.Hand tighten the nut until tight .
3.Inside the salt tank, remove the cap from the large
cylinder to gain access to the connection.
4.Be sure the brass insert is in the end of the brine
tubing. Insert the tubing through the opening in the
tank.
5.Push the tubing into the plastic nut . Slowly unscrew
the nut until the tubing moves into the connection.
The tubing will hit bottom.
WARNING:
Never insert drain line directly
into a drain, sewer line or trap (Figure 11).
Always allow an air gap between the drain
line and the wastewater to prevent the
possibility of sewage being back-siphoned
into the conditioner.
Figure 13
a. Teflon is a trademark of E.I. duPont de Nemours.
14
Page 15
Note:
Overflow Fitting
Drain Tubing
Air Gap
Drain
Secure hose in place
Once the tubing has been pushed into the nut it
cannot be pulled out. The nut will need to be removed.
See Figure 14 for correct assembly.
6.Hand tighten the nut until the connection is tight.
Electrical Connection
WARNING:
dry location use only, unless used with a
Listed Class 2 Power Supply suitable for
outdoor use.
This valve and control are for
Figure 14
Overflow Line Connection
In the event of a malfunction, the salt TANK OVERFLOW will
direct “overflow” to the drain instead of spilling on the floor.
This fitting should be on the side of the cabinet. Most tank
manufacturers include a post for the tank overflow
connector.
To connect the overflow line, locate the tubing connector
on side of tank, Figure 15. Attach length of 1/2-inch
(1.3-cm) I.D. tubing to fitting and run to drain. Do not
elevate overflow line higher than overflow fitting.
Do not tie into drain line of control unit. Overflow line must
be a direct, separate line from overflow fitting to drain,
sewer or tub. Allow an air gap as per drain line instructions.
Note:
There are no user serviceable parts in the AC
adaptor, motor or the control board.
All controllers operate on a 12-volt alternating current
power supply. This requires use of the Pentair Water
supplied AC adapter. A variety of AC adapters are available
for different applications. These AC adapters are available
from your supplier. They include:
AC Adapter
Standard
wall-mount
Outdoor rated
Input
Voltage
120V
60 Hz
120V
60 Hz
ApplicationPart Number
Standard indoor
application
UL listed for
outdoor
installations
1000811
1235448
120 VAC AC Adapters:
Make sure power source matches the rating printed on the
AC adapter.
Note:
the AC adapter is not on a switched outlet. Power
interruptions longer than 8 hours may cause the
controller to lose the day and time settings. When power
is restored, the day and time settings must be re-entered.
The power source should be constant . Be certain
Figure 15
Controller Location
The controllers are designed to be mounted on the valve or
attached to a flat surface. Installations that do not provide
easy access to the valve can have the controller mounted
for remote operation.
A remote mount connection, PN 1256257, is available for
the AvantaPure Series controller.
15
Page 16
System Operation
ServiceBackwash
Regenerant Draw/
Slow Rinse
From
Regenerant Tank
Repressurize
Fast Rinse
To Regenerant
Tank
Refill
Treated Water (Downflow)
Untreated water is conditioned as it flows through the
resin bed and up the riser. The 269 upflow conditioner
is a system that will refill the salt tank at the start of a
regeneration cycle. When a regeneration cycle
begins, the salt tank is filled and brine is allowed to
develop before Cycle 1 starts
Slow Rinse (Downflow) – Cycle C3
a
Water flow moves the regenerant through the resin
at a specific rate and rinses to the drain. The resin is
regenerated.
Repressurization – Cycle C4
Pressure is balanced in the valve before continuing
the regeneration.
Regenerant Refill – Cycle C8
Water is directed to the regenerant tank to create
regenerant for the next regeneration.
Backwash (Upflow) – Cycle C1
Flow is reversed by the control valve, directed down
the riser, up through the resin bed and sent to drain.
The bed is expanded and debris is flushed to the
drain.
Regenerant Draw (Downflow) – Cycle C2a
Water passes through the injector and regenerant is
drawn from the regenerant tank. The regenerant is
directed to the resin bed. The hardness ions are
displaced by sodium ions. Regenerant draw is
completed when the air check closes.
Cycle Water Flows
Fast Rinse (Downflow) - Cycle C5
Water passes through the resin bed and up through
the riser to drain. All remaining regenerant residual is
rinsed from the resin bed.
2nd Backwash (Upflow) – Cycle C6
Flow is identical to C1 Backwash. The resin is
reclassified.
2nd Rinse (Downflow) - Cycle C7
Flow is identical to C5 Fast Rinse. The resin bed is
rinsed to quality.
a. The camshaft does not change position between the C2 and C3 cycles. C2 is only momentarily displayed.
Figure 16
16
Page 17
Valve Camshaft
Treated Water Slot
Treated Water Indicator
(normal operation)
1 Regenerant Valve
2 Bypass Valve
3 Inlet Valve
4 Outlet Valve
5 Refill Valve
7 Backwash
6 Rinse Drain
Drain Valves
The front end of the camshaft has an indicator cup. The
cup has slots in the outer periphery and numbers on the
inside face (Figure 17).
The numbers can be seen with the cover off, from the front
over the top of the controller. The number at the top
indicates which regeneration cycle is currently in progress.
Figure 17
The corresponding slot for the number is positioned at the
optical sensor which is approximately 90 degrees out of
phase.
Regeneration Cycle Indicators
Valve Operation
Figure 18 Valve
Injector Instructions
The injectors are coded according to size, by the number of
“bumps” molded onto the end of the injector. The valve
injector size is based on water pressure of 20 to 60 psi and
uses an injector with 5 bumps. If water pressure exceeds
60 psi we recommend using a 4 bump size, see table
below.
Water PressureInjector Used
0 = Treated Water - normal operation mode
8 = Regenerant Refill
1 = Backwash Cycle
2 = Regenerant Draw Cycle
3 = Slow Rinse Cycle
4 = System Pause
5 = Fast Rinse Cycle 1
6 = Backwash Cycle 2
7 = Fast Rinse Cycle 2
Note:
If electrical power is not available, the camshaft
can be rotated counterlockwise by hand if the motor is
removed.
20 to 60 psi
61 to 120 psi
5
4
Disinfection of Water Conditioners
The materials of construction of the modern water
conditioner will not support bacterial growth, nor will these
materials contaminate a water supply. During normal use,
a conditioner may become fouled with organic matter, or
in some cases with bacteria from the water supply. This
may result in an off-taste or odor in the water.
Some conditioners may need to be disinfected after
installation and some conditioners will require periodic
disinfection during their normal life.
Depending upon the conditions of use, the style of
conditioner, the type of ion exchanger, and the disinfectant
available, a choice can be made among the following
methods.
17
Page 18
Sodium or Calcium Hypochlorite
These materials are satisfactory for use with polystyrene
resins, synthetic gel zeolite, and bentonites.
5.25% Sodium Hypochlorite
These solutions are available under trade names such as
a
Clorox
for commercial laundries, adjust the dosage accordingly.
1.Dosage
. If stronger solutions are used, such as those sold
A. Polystyrene resin; 1.2 fluid ounce (35.5 mL) per
cubic foot .
B. Non-resinous exchangers; 0.8 fluid ounce
(23.7 mL) per cubic foot .
AvantaPure Controller
Power Loss Memory Retention
The controllers feature battery-free time and date
retention during the loss of power. This is designed to last
a minimum of 8 hours depending on the installation. The
controller will continue to keep time and day in dynamic
memory while there is no AC power.
The controller will not track water usage on volumetric
demand controls in the event of a power failure.
All programmed parameters are stored in the static
memory and will not be lost in the event of a power failure.
These settings are maintained separately from the time
and day settings.
2.Brine tank conditioners
A. Backwash the conditioner and add the
required amount of hypochlorite solution to
the well of the regenerant tank. The
regenerant tank should have water in it to
permit the solution to be carried into the
conditioner.
B. Proceed with the normal regeneration.
Calcium Hypochlorite
Calcium hypochlorite, 70% available chlorine, is available
in several forms including tablets and granules. These solid
materials may be used directly without dissolving before
use.
1.1. Dosage
A. Two grains (approximately 0.1 ounce (3 mL)
per cubic foot.
2.2. Regenerant tank conditioners
A. Backwash the conditioner and add the
required amount of hypochlorite to the well of
the regenerant tank. The regenerant tank
should have water in it to permit the chlorine
solution to be carried into the conditioner.
B. Proceed with the normal regeneration.
Motor
The controller uses a standard 12-volt AC motor that works
with either 50 Hz or 60 Hz. The same motor is used
worldwide and does not need to be changed for different
power conditions.
Controller Memory
Information entered or calculated by the controller is
stored in two different ways.
A static memory will store:
Model number
Regenerant setting
Time of regeneration
Days between regeneration
Filter mode
A dynamic memory with 8 hour retention will store:
Current day of week
Running clock
Note:
bypassed when the controller is powered up for the
first time.
Water flow to the valve can be turned on or
a. Clorox is a trademark of the Clorox Company.
Variable Reserve Function
The metered-demand volumetric controllers are designed
with a variable reserve feature. This feature automatically
adjusts the reserve to the end-user’s water usage
schedule.
A variable reserve saves salt and water by only
regenerating when absolutely necessary, and ensures
enough soft water for typical high-water usage days.
Each day of regeneration the controller reviews the last
four weeks of water usage for the same day of the week to
determine if the remaining capacity is adequate for the
next day of the week. If not, it will initiate an automatic
regeneration.
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Display Icons
9
1
10
2
3
4
5
6
7
8
2
1
3
4
PM
MIN
LBS
KG
x100
Keypad - Button
Note:
In normal operation and during programming,
only a few of the icons will actually be displayed.
1.Displays amount of conditioning capacity remaining.
2."PM" indicates that the time displayed is between
12:00 noon and 12:00 midnight (there is no AM
indicator). PM indicator is not used if clock mode is set
to 24-hour.
3.When "MIN" is displayed, the value entered is in
minute increments.
4.When "LBS" is displayed, the value entered is in
pounds.
5.When "Kg" is displayed, the value entered is in
kilograms or kilograins.
6.Four digits used to display the time or program value.
Also used for error codes.
7.Colon flashes as part of the time display. Indicates
normal operation.
ButtonFunction
Scroll down through a list .
Down
Press to accept a setting.
Set
Scroll up through a list.
UP
Starts a regeneration
Regenerate
8.X100 multiplier for large values.
9.Shows when water is flowing through the valve.
10. Banner display.
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Things You Might Need to Know
•When the controller is first plugged in, it may display a
flashing Err 3 and scrolling "Call Dealer for Service"
message. This means that the controller is rotating to
the home position. The Err 3 will clear when the
control reaches the home position.
•The preset default time of regeneration is 2:00 AM. If
you want to change it , see the Level II Programming
section.
•The controller can be programmed to regenerate on
specific days of the week. See Level II Programming
section.
•If electrical power is not available, the camshaft can
be rotated counterclockwise by hand if the motor is
removed.
•The AvantaPure controller sends commands to the
motor for camshaft movement . However, water
pressure/flow are required during the regeneration
cycle for backwash, purge and refill, and brine draw
to actually take place.
•Make sure control power source is plugged in. The
transformer should be connected to a non-switched
power source.
Programming Overview
The AvantaPure controller is designed to operate by
setting the Time of Day, Day of the Week, and the
Hardness. The remaining settings are set at the factory
using a Model Number.
The buttons on the keypad are used to adjust the settings
of the controller.
The controller menu has three levels:
Level I Basic — This level is easily accessed by the user. Only
the Time of Day, Day of Week and Time of Regeneration
can be changed in Level I.
Level II Professional — This level allows the installer to
change settings such as hardness, capacity, and cycle
times.
Level III History — This operation history and the program
are viewable. This information is used to troubleshoot and
maintain the system.
Note:
controller returns to normal operation mode.
If a button is not pushed for thirty seconds, the
20
Page 21
Level I Programming
The AvantaPure control can be quickly programmed by
following the sequential procedure. Level I program
parameters are those that can be accessed by pressing
the UP or DOWN buttons.
•Model Number: Select a model from the table based
on the application. Review Table 1 and determine
your model number before you start .
•Time of Day: Includes PM indicator. Can be set to
display as a 24-hour clock. See Level ll programming
•Day of Week: Set to actual day of the week.
•Time of Regeneration: Fully adjustable. Default is
2:00 AM.
Note:
a PM indicator will illuminate when the displayed time is in
the PM hours. There is no AM indicator.
When the control is set up for a twelve-hour clock
Table 1
This table is for reference only. Your model number should
be set by an AvantaPure Water Treatment Professional
based on your specific application requirements.
Model
Number
47
48
49
50
Tank
Diameter
Resin Cu. Ft.
10 x 40
1.00 Ft
10 x 40
1.00 Ft
10 x 40
1.00 Ft
10 x 40
1.00 Ft
3
3
3
3
Total Salt
Dosage
lbs
2.510,0005 Bump
3.512,0005 Bump
8.520,0005 Bump
1322,0005 Bump
Total
Capacity
Kilograins
Injector
Type
51
52
53
54
55
56
57
10 x 44
1.25 Ft
10 x 44
1.25 Ft
10 x 44
1.25 Ft
10 x 54
1.50 Ft
10 x 54
1.50 Ft
10 x 54
1.50 Ft
10 x 54
1.50 Ft
3
3
3
3
3
3
3
313,0005 Bump
1125,0005 Bump
1628,0005 Bump
4.016,0005 Bump
5.018,0005 Bump
12.530,0005 Bump
1933,0005 Bump
21
Page 22
programmed model number needs to be changed follow
press
press
or
then
Buttons to
Press
Scrolling
Display
Description
Range
Select
MODEL
NUMBER
Time of Day
Day xx
Regeneration
Time
2. Time of Day
Set to time of day. Includes PM
monitor. The time will flash.
Default is a 12 hr clock
1. Default is 11
Must select model from table
press
press
or
then
SU, MO, TU, WE, TH, FR, SA
12 or 24
3. Day of Week
Set to actual day of the week.
4. Time of Regeneration
Set to desired time of
regeneration. The time will flash.
Full 24 hours.
Increments of 1 minute.
Programming is complete.
Avantapure 268
Service Display
Scrolling name and valve model . Time
with flashing colon.
Capacity remaining shown as 1 to 5 bars.
then
or
press
then
or
press
The range is 1-99 however,
only the model selections in
the table above are valid
selections.
the steps below to select a valid model.
Viewing and Changing the Model
Number
Viewing the Model Number
Press and hold the SET and DOWN buttons simultaneously
until the display blanks out. Release buttons.
The Model Number will be displayed. Proceed to the next
step to change the Model Number. Note: The control will
revert back to the service display if no buttons are pushed
within 30 seconds
To Change The Model Number
Press and hold the SET button until 0 is displayed
Release button.
A flashing 11 will now be displayed on the screen, which is
a default model number.
Press the UP or DOWN button until the desired model
number is displayed (See Table 1). *
Press and release the SET button to save the desired model
number.
WARNING:
Only the model numbers in
Table 1 are to be used. Using a model
number that is not in Table 1 will cause
undesirable performance. If the
AvantaPure controller software includes additional Model
Numbers that operate other AvantaPure valve types. If the
Model number is set incorrectly an ERROR 3 could be
displayed when advancing the valve through the
regeneration cycles. The valve will not function properly.
The control Model Number must be selected from Table 1
in this service manual.
Time of day will scroll and time will be flashing.
*The Model Number setting is very important . The
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Level II Programming
Level II program parameters are those parameters used to
fine-tune a conditioners operation. These are accessible
by pressing and holding the UP and DOWN buttons until
the display goes blank. Then release the buttons. Calendar
Override is the first Level II parameter displayed. Level II
program parameters include:
269 Conditioner Operation
Type
CALENDAR OVERRIDE
SALT AMOUNT*
CAPACITY K GRAIN
HARDNESS GPG
SELECT LANGUAGE
CLOCK MODE
UNITS OF MEASURE
INJECTOR SELECTION*
BACKWASH 1
SLOW RINSE
FAST RINSE 1
BACKWASH 2
FAST RINSE 2
OPERATION TYPE 268*
SERVICE INTERVAL
CHLORINE GENERATOR
*View only.
Level II parameters will, in almost all cases, be preset to
meet your configuration needs. The predefined system
number will preprogram all of the Level II parameters to
the selected default values.
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Page 24
press
press
or
then
Buttons to
Press
Scrolling
Display
Description
Range
Enter Calendar
Override
Salt Amount
Capacity K
Grain
Hardness
GPG
2. View Only
press
press
or
then
press
press
or
then
0-99 days
1-140
3. System Capacity in Kilo Grains
Refer to Table 1.
4. Hardness Grains per Gallon
Set based on measured
hardness.
3-200
press
press
or
then
Select
Language
Clock Mode
Units of
Measure
Injector
Selection
Backwash 1
Slow Rinse
Fast Rinse 1
Backwash 2
Fast Rinse 2
Operation
Type
Service
Interval
Chlorine
Generator
LOCKED
LOCKED
LOCKED
press
press
or
then
press
press
or
then
press
press
or
then
press
press
or
then
press
press
or
then
press
press
or
then
press
press
or
then
press
press
or
then
press
press
or
then
5. Display Language
Scroll and select banner
language.
1. Calendar Override*
Set the maximum days between
regenerations.
1-8
12 or 24
0-1
6. Clock
Select 12 hr or 24 hr.
7. Units of Measure
Select English or Metric.
8. View Only
9. First Backwash
DO NOT CHANGE
Use factory settings
Use factory settings
12. Second Backwash
DO NOT CHANGE
10. Slow Rinse
DO NOT CHANGE
11. First Fast Rinse
DO NOT CHANGE
Use factory settings
Use factory settings
13. Second Fast Rinse
DO NOT CHANGE
Use factory settings
14. Valve Type
Displays valve type selected at
start-up. View Only.
15. Time between service reminder
Select number of months
between each service reminder.
1-99 months
14. Chlorine Generator Style
Select On or Off.
0 or 1 or 2
*Setting days between regeneration to zero will cause the system to not regenerate. This setting is used for selecting regeneration on
specific days or to use with a remote regeneration input. Regeneration on specific day is used to provide regeneration when water
demands are not steady. For example, if the weekdays have low usage and the weekend is high, then regeneration every three days
will not meet the requirements.
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Level lll Cycle Programming
Historical information can be retrieved from the controller
be pressing the SET and DOWN buttons simultaneously,
with the controller in the home position. Release both
buttons when the controller displays MODEL NUMBER.
Press the UP or DOWN buttons to navigate to each setting.
The readout will scroll across the top of the display and the
value will be displayed below the readout. Upon
completing the initial programming procedure the
average daily usages will display the same value. These
values will changes as the unit logs water usage.
Scrolling Display ReadoutRange/Values
Valve Type
269
MODEL NUMBER
DAYS SINCE REGENERATION0 to 255 daysX
PEAK FLOW RATE - DAY AND TIMELanguage/Clock Mode DependantX
PEAK FLOW RATE GPM
WATER TREATED TODAY GAL0 to 65536 gal.X
WATER SINCE REGENERATION GAL0 to 65536 gal.X
SUNDAY AVERAGE USAGE GAL0 to 65536 gal.X
MONDAY AVERAGE USAGE GAL0 to 65536 gal.X
TUESDAY AVERAGE USAGE GAL0 to 65536 gal.X
WEDNESDAY AVERAGE USAGE GAL0 to 65536 gal.X
THURSDAY AVERAGE USAGE GAL0 to 65536 gal.X
FRIDAY AVERAGE USAGE GAL0 to 65536 gal.X
SATURDAY AVERAGE USAGE GAL0 to 65536 gal.X
TOTAL WATER USED GAL X 100
TOTAL WATER USED GAL X 1000000
a
a
a
a
See Salt/Capacity Table.X
0 to 47 GPMX
0 TO 999900 gal.
0 to 42,940,000 gal.
a
a
X
X
MONTHS SINCE SERVICE
a
a. Bold text indicates that specific values can be reset. Press and hold the SET button for 5 seconds to reset the
value.
25
0 to 2184 months
a
X
Page 26
Placing 269 Water Conditioning System
Into Operation
(Fill Brine Tank First)
Quick Cycling the Analyzer Control
5.Advance the control to the Backwash cycle (C1). See
Cycle Sequence Table.
Cycle Sequence Table
C# Cycle DescriptionTime in Minutes
It is required that the control be quick cycled to specific
regeneration cycles when placing the conditioner into
operation. Please review the following instructions for
quick cycling the control before proceeding to start-up.
1.With the control in the treated water position, press
and hold the REGEN button on the control for 5
seconds. This will initiate a manual regeneration. The
control will display an hourglass indicating that the
motor and camshaft are turning. The control also
displays the total regeneration time remaining. When
the control reaches the pre-pressurize cycle, the
hourglass is no longer displayed and the motor will
turn off. Pressing the SET button will display the time
remaining for the current cycle.
2.Press and release the UP and SET buttons to move the
control to the next cycle.
Note:
treated water position from any regeneration cycle. Press
and hold the UP and SET buttons (about 5 seconds) until
the hourglass icon appears solid. The control will now skip
all remaining regeneration cycles.
The control can be sent directly back to the
Start-Up
After you have performed the previous initial power-up
steps, you will need to place the conditioner into operation.
Follow these steps carefully, as they differ from previous
Pro Elite valve instructions.
1.Remove the cover from the valve. Removing the cover
will allow you to see that the camshaft is turning, and
in which cycle the camshaft is currently positioned.
2.With the supply water for the system still turned off,
position the bypass valve to the “not in bypass”
(normal operation) position.
3.Press and hold the REGEN button on the control for 5
seconds. This will initiate a manual regeneration. The
control will display an hourglass indicating that the
motor and camshaft are turning. The control also
displays the total regeneration time remaining. When
the control reaches the repressurize cycle (C4), the
hourglass is no longer displayed and the motor will
turn off. Pressing the SET button will display the time
remaining for the current cycle.
4.Press and release SET and UP simultaneously to
advance to each cycle.
*Note: C4 re-pressurization does not have flow to drain.
6.Fill the media tank with water.
7.Add water to the regenerant tank (conditioner only).
Note:
into the tank until after the control valve has been put into
operation. With no regenerant in the tank, it is much
easier to view water flow and motion in the tank.
We recommend that you do not put regenerant
Re-pressurize3
nd
Backwash1
nd
Fast Rinse1
A. While the controller is in the backwash (C1)
cycle, open the water supply valve very slowly
to approximately the 1/4 open position.
WARNING:
far, media may be lost out of the tank into
the valve or the plumbing. In the ¼ open
position, you should hear air slowly escaping
from the valve drain line.
B. When all of the air has been purged from the
media tank (water begins to flow steadily
from the drain line), open the main supply
valve all of the way. This will purge the final air
from the tank.
C. Allow water to run to drain until the water
runs clear from the drain line. This purges any
refuse from the media bed.
D. Turn off the water supply and let the system
stand for about five minutes. This will allow
any air trapped to escape from the tank.
A. With a bucket or hose, add enough water to
the regenerant tank to have water visible.
If opened too rapidly or too
26
Page 27
8.Press and hold the SET and UP button for 5 seconds
to cancel regeneration, and cycle the control back to
the service position.
9.Start another regeneration. Advance the controller to
the brine refill position (C8) to prime the line between
the regenerant tank and the valve (conditioner only).
A. Slowly open the main water supply valve
again to the fully open position. Be sure not to
open too rapidly, as that would push the
media out of the media tank.
Note:
slight delay before you can advance to the next cycle.
There will be a pause after the brine draw and slow rinse
cycles (system pause). This cycle allows the water/air
pressure to equalize on each side of the valve discs.
10. Draw water from the regenerant tank.
As you advance through each cycle, there will be a
B. With the water supply completely open, when
you arrive at the brine tank refill cycle, the
controller will direct water down through the
line and into the tank. Watch the bottom of
the tank until all air bubbles have been
purged from the line and the water level is
rising.
C. Let the water flow down the line to the tank
only until the rising water is vis able.
D. Simultaneously press and release the SET and
UP buttons to advance to the Brine Make-up
cycle. After the Brine Make-up cycle is
reached, press the SET and UP buttons to
advance to the Brine Draw/Slow Rinse cycle.
A. With the controller in this position, check to
see that the water in the regenerant tank is
being drawn out of the tank. The water level in
the tank should recede very slowly.
B. If the water in the regenerant tank does not
recede, or goes up, refer to the
Troubleshooting section.
11. If the water level is receding from the regenerant
tank, wait for the tank check valve to stop the water
flow. Press the SET and UP buttons to advance the
controller back to the treated water position.
12. Finally, turn on a faucet plumbed after the water
conditioner. Run the faucet until the water runs clear.
ERR 1 is displayed.Program settings have been corrupted.Press any key and reset model number.
ERR 3 is displayed.Controller does not know the position of
the camshaft . Camshaft should be
rotating to find Home position.
Camshaft is not turning during ERR 3
display.
If camshaft is turning for more than five
minutes to find Home position:
Wait for two minutes for the controller to
return to Home position. The hourglass
should be flashing on the display
indicating the motor is running.
Check that motor is connected.
Verify that motor wire harness is
connected to motor and controller
module.
Verify that optical sensor is connected
and in place.
Verify that motor gear has engaged cam
gear.
If everything is connected, try replacing in
this order:
—Wire harness
—Motor
—Optical sensor
—Controller
Verify that optical sensor is in place and
connected to wire.
Verify that camshaft is connected
appropriately.
Verify that no dirt or rubbish is clogging
any of the cam slots.
If motor continues to rotate indefinitely,
replace the following components in this
order:
—Wire harness
—Motor
—Optical sensor
—Controller
Time of Day incorrect.Power failure occurred.Press SET to reset the time display.
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System Troubleshooting
ProblemPossible CauseSolution
1. Brine tank
overflow.
a. Uncontrolled brine refill flow rate.
b. Air leak in brine line to air check.
a. Remove brine control to clean ball and seat.
b. Check all connections in brine line for leaks.
Refer to instructions.
2. Flowing or
dripping water at
drain or brine line
after
regeneration.
3. Hard water
leakage after
regeneration.
4. Control will not
draw brine.
5. Control will not
regenerate
automatically.
6. Control
regenerates at
wrong time of
day.
7. Valve will not
draw brine.
c. Drain control clogged with resin
or other debris.
a. Valve stem return spring weak.
b. Debris is preventing valve disc
from closing.
a. Improper regeneration.
b. Leaking of external bypass valve.
c. O-ring around riser pipe
damaged.
d. Incorrect capacity.
a. Low water pressure.
b. Restricted drain line.
c. Injector plugged.
d. Injector defective.
e. Valve disc 2 and/or 3 not closed.
f.Air check valve prematurely
closed.
a. AC adapter or motor not
connected.
b. Defective motor.
a. Controller set incorrectly.a. Correct time setting according to
a. Low water pressure.
b. Restricted drain line.
c. Clean drain control.
a. Replace spring. (Contact dealer.)
b. Remove debris.
a. Repeat regeneration after making certain
correct regenerant dosage was set.
b. Replace bypass valve. (Contact dealer.)
c. Replace O-ring. (Contact dealer.)
d. Verify appropriate regenerant amount and
system capacity. (Contact dealer.)
a. Make correct setting according to
instructions.
b. Remove restriction.
c. Clean injector and screen.
d. Replace injector and cap. (Contact dealer.)
e. Remove foreign matter from disc and check
disc for closing by pushing in on stem.
Replace if needed. (Contact dealer.)
f.Put control momentarily into brine refill.
Replace or repair air check if needed.
(Contact dealer.)
a. Connect power.
b. Replace motor. (Contact dealer.)
instructions.
a. Set pump to maintain 20 psi at softener.
b. Change drain to remove restriction.
c. Injector plugged.
d. Injector defective.
e. Air check valve closes
prematurely on brine pickup
tube.
8. System using
more or less salt
than regenerant
setting.
a. Foreign matter in valve causing
incorrect flow rates.
c. Clean injector and screen.
d. Replace injector. (Contact dealer.)
e. Put control momentarily into brine/slow
rinse. Replace or repair air check if needed.
(Contact dealer.)
a. Remove brine control and flush out foreign
matter. Advance control to brine/slow rinse,
to clean valve (after so doing position
control to "fast rinse” to remove regenerant
from tank).
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9. Intermittent or
irregular
regenerant draw.
10. No conditioned
water after
regeneration.
a. Low water pressure.
b. Defective injector.
a. No regenerant in regenerant
tank.
b. Injector plugged.
a. Set pump to maintain 20 psi at conditioner.
b. Replace injector. (Contact dealer.)
a. Add regenerant to regenerant tank.
b. Clean injector and screen.
11. Backwashes or
purges at
excessively low
or high rate.
12. No water flow
display when
water is flowing.
13. Run out of
conditioned
water between
regenerations.
14. Regenerant tank
overflow.
c. Air check valve closes
prematurely.
a. Incorrect drain controller used.
b. Foreign matter affecting valve
operation.
a. Bypass valve in bypass.
b. Meter probe disconnected or not
fully connected to meter
housing.
c. Restricted meter turbine rotation
due to foreign material in meter.
a. Improper regeneration.
b. Incorrect regenerant setting.
c. Incorrect hardness or capacity
settings.
d. Water hardness has increased.
e. Restricted meter turbine rotation
due to foreign material in meter.
a. Regenerant valve disc 1 being
held open by foreign matter.
b. Valve disc 2 not closed during
regenerant draw causing brine
refill.
c. Air leak in regenerant line to air
check.
d. Improper drain control for
injector.
e. Drain control clogged with resin
or other debris.
c. Put control momentarily into brine/slow
rinse. Replace or repair air check if needed.
(Contact dealer.)
a. Replace with correct size controller. (Contact
dealer.)
b. Remove drain controller and clean ball and
seat.
a. Shift bypass valve to not-in-bypass position.
b. Fully insert probe into meter housing.
c. Remove meter housing, free up turbine and
flush with clean water. Turbine should spin
freely. If not , replace meter. (Contact dealer.)
a. Repeat regeneration, making certain that
correct regenerant dosage is used.
b. Set P6 to proper level. See salt setting chart.
c. Set to correct values. See Programming
section.
d. Set hardness to new value. See
Programming section.
e. Remove meter housing, free up turbine and
flush with clean water. Turbine should spin
freely; if not , replace meter. (Contact dealer.)
a. Manually operate valve stem to flush away
obstruction.
b. Flush out foreign matter holding disc open
by manually operating valve stem.
c. Check all connections in regenerant line for
leaks. Refer to instructions.
d. Too small of a drain control with a larger
injector will reduce draw rates.
e. Clean drain control.