GE AEN12AQL1, AEN12APL1, AEN10AQH1, AEN10APH1 Owner’s Manual

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GEAppliances.com

Safety Instructions ...................z, 3

Operating Instructions .............4, s

Care and Cleaning

Air Filter .............................................................6

Outdoor Coils ..................................................6

AENIO*
AEN12*

0_

0_

O

Installation Instructions ......7-12

Troubleshooting Tips.................14

Normal Operating Sounds ....................14

Consumer Support

Consumer Support .................Back Cover

Ownership Registration for

Customers in Canada only ...........15, 16

Warranty for Customers

in Canada ......................................................17

Warranty for Customers

in the USA ....................................................18

*ENERGY STAR@ labeled product

Climatiseur

Lo section franqaise commence _ la page 19

Acondicionodor

deoire

Lo secci6n en espahol empieza en la pdgina 35

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ENERGYSTAR

As an ENERGYSTAR@partner, GE has
determined that this product meets

the ENERGYSTAR®guidelines for
energy efficiency.

Write the model and serial numbers here:

Model #
Serial #

Find these numbers on a label on the side of
the air conditioner.

49-7664 12-10 GE

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Foryour safety, the information in this manual must be followed to minimize the risk of fire, electric

shock or personal injury.

SAFETYPRECAUTIONS

Use this appliance only for its intended
purpose as described in this Owner's

Manual.

This air conditioner must be properly

installed in accordance with the Installation
Instructions before it is used.

Never unplug your air conditioner by pulling
on the power cord. Always grip plug firmly
and pull straight out from the receptacle.

Replace immediately all electric service
cords that have become frayed or otherwise
damaged. A damaged power supply cord
must be replaced with a new power supply

cord obtained from the manufacturer and
not repaired. Do not use a cord that shows

cracks or abrasion damage along its length
or at either the plug or connector end.

If the receptacle does not match the plug,

the receptacle must be changed out by u

qualified electrician.

Turn the unit OFFand unplug your air

conditioner before making any repairs
or cleaning.

NOTE: We strongly recommend that any
servicing be performed by a qualified

individual.

For your safety...do not store or use
combustible materials, gasoline or other

flammable vapors or liquids in the vicinity

of this or any other appliance.

Allair conditioners contain refrigerants,
which under federal law must be removed

prior to product disposal. Ifyou are getting
rid of an old product with refrigerants, check

with the company handling disposal about
what to do.

These R410A air conditioning systems

require contractors and technicians to use

tools, equipment and safety standards

approved for use with this refrigerant.
DO NOT use equipment certified for R22
refrigerant only.

HOW TO CONNECT ELECTRICITY

Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
For personal safety, this appliance must be
properly grounded.

DO NOT use an adapter plug with this
appliance.

The power cord of this appliance is equipped
with o 3-prong (grounding) plug which mutes
with u standard 3-prong (grounding) wall outlet
to minimize the possibility of electric
shock hazard from this appliance.

Power cord includes u current interrupter device.
A test and reset button is provided on the plug
case. The device should be tested on u periodic
basis by first pressing the TESTbutton and then
the RESETbutton while plugged into the outlet. If
the TESTbutton does not trip
or if the RESETbutton will not stay engaged,

discontinue use of the air conditioner and
contact u qualified service technician.

2

Have the wall outlet and circuit checked by
a qualified electrician to make sure the outlet
is properly grounded.

Where a 2-prong wall outlet is encountered,
it isyour personal responsibility and obligation to
have it replaced with a properly grounded
3-prong wall outlet.

The air conditioner should always be plugged
into its own individual electrical outlet which has

a voltage rating that matches the rating plate.
This provides the best performance and also

prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.

See the Installation Instructions, Electrical
Requirements section for specific electrical

connection requirements.

GEAppliances.com

WARNING!

USEOF EXTENSION CORDS

RISK OF FIRE. Could couse serious injury or
death.

• DO NOT use an extension cord with this
Window Air Conditioner.

• DO NOT use surge protectors or multi-outlet
adaptors with this Window Air Conditioner.

READAND FOLLOWTHISSAFETYINFORMATIONCAREFULLY.

SAVE THESE INSTRUCTIONS

About the controlson the air conditioner

Features and appearance will vary.
Lights next to the touch pads on the air conditioner control panel indicate the selected settings.

The display always shows
the room temperature
except when setting the
Set temperature or the

Delay timer.

Light indicates the unit
is in the temperature or
delay time Set mode.

Lig :indicates the delay timer is set.

Air Conditioner Controls

Controls

O ower Pad O

Turns air conditioner on and off.When turned
on,the display will show the room temperature.

Display

Showsthe room temperature or time remaining
on the Delaytimer. Showsthe Settemperature

while setting the temperature in Cool or Energy
Saver modes.The Set light will turn on while

setting.

NOTE:Thedisplay will change to show the room

temperature after settings have been made.
Torecall the Settemperature, pressthe Temp

Increase Aor Decrease vpads.

Temp Increase A/Decreasev Pads

Useto set temperature when inCoolor Energy

Savermode. TheSetlight will turn on while
setting.

Delay Timer Increase A(+)/Decreasev(-)
Pads

Eachtouch of the Increase A/Decrease • pads

on the unit or the Increase + / Decrease - pads
on the remote control will set the delay time

when usingthe Delay 1-24hr timer (+).The Set
light will turn on while setting.

O Fan Speed Pads

Useto set the fan speedto Low, Med, High

or Auto onthe unit. NOTE:On the remote
control, usethe fan speed Increase + /

Decrease- pads to set the fan speedsto Low,
Medor High. Usethe Auto pod to turn Auto

fan on.

Mode Pad
Useto set the air conditioner to Cool, Energy

Saver or Fan Only mode.

Delay Pads

Q

Delay ON--When the air conditioner isoff, it can

be set to automatically come on in 1 to 2/4hours
at its previous mode and fan settings.

Delay OFF--When the air conditioner is on,

it can beset to automatically turn off in J_to
2/4hours.

How to set:

Pressthe Delay 1-24hr pad on the unit or the

+ pad on the remote control. Eachtouch of the

Increase A/Decrease •pads on the unit or the
Increase + / Decrease - pads on the remote

control will set the timer in 1-hour intervals.The
Set lightwill turn on while setting.

Toreview the remaining time onthe Delay

1-24hr timer, pressthe Delay 1-24hr pad on the

unit or the + pad on the remote control. Usethe

Increase A/Decrease •pads on the unit or the
Increase + / Decrease - pads on the remote

control to set a new time if desired.
Tocancel the timer, pressthe Delay

1-24hr pad until the light on the Delay 1-24hr

pad goes off.

Power Outage Recovery Feature

Inthe case of a power outage or interruption, the
unit will automatically re-start in the settings last

4

used after the power isrestored. Ifthe Delay 1-24hr

feature was set, it will resume countdown. Youmay
need to set a new time if desired.

Cool Mode

Usethe Cool mode at Low, Med, High or Auto Fan
Speedfor cooling. Usethe Temperature Increase •
/ Decrease • padsto set the desired temperature

between 64°F and 86°F in 1% increments.
An electronicthermostat isusedto maintain the room

temperature. Thecompressorwill cycleon
and off to keepthe room at the set levelof comfort.

Setthe thermostat at a lowernumber and the indoor
air will become cooler.Setthe thermostat at a higher

number and the indoor air will become warmer.

NOTE: If the air conditioner is off and is then turned on
while set to a Cool setting or if turned from a fan

setting to a Cool setting, it may take approximately
3 minutes for the compressor to start and cooling to
begin.

Energy Saver Mode

Controlsthe fan.

ON--The fan will cycle on and off with the
compressor. This results in wider variations of room
temperature and humidity. Normally used when the
room is unoccupied. NOTE: The fan may continue to
run for a short time after the compressor cycles off.

GEAppliances.com

Cooling Descriptions
ForNormal Cooling-Select the Cool mode and

High or Mealfan with a middle set temperature.
For Maximum Cooling-Select the Cool mode

and High fan with a lower set temperature.
For Quieter & Nighttime Cooling-Select the

Cool mode and Lowfan with a middle set
temperature.

Do Not Operate in Freezing Outdoor Conditions
Thiscool-only air conditioner was not designed for
freezing outdoor conditions. It must not be usedin
freezing outdoor conditions.

OFF--The fan runs all the time, while the compressor
cycles on and off.

Fan Only Mode

Use the Fan Only Mode at Low, Med or High fan
speed to provide air circulation and filtering without
cooling. Since fan only settings do not provide cooling,
a Set temperature cannot be entered. The room
temperature will appear in the display.

Auto Fan Speed

Setto Auto fan speedfor the fan speed to
automatically setto the speed needed to provide
optimum comfort settings with the set temperature.

Air Direction

Usethe leversto adjust the air direction left and right.
Fingertip pressureon the louver banks adjuststhe air

direction up or down.

Remote Control

Toensure proper operation, aim the remote
control at the signal receiver on the air

conditioner.

Hakesure nothing is between the air conditioner

and the remote control that could block the
signal.

NOTE:Auto FanSpeedcannot be used when in the
Fan Only Mode.

If the room needsmore cooling, the fan speed
will automatically increase.Ifthe room needs less
cooling, the fan speedwill automatically decrease.

NOTE:Auto FanSpeedcannot be used when in the

Fen Only Mode.

Theremote control signal haso range of

up to 20feet.
Makesure batteries are fresh and installed

correctly as indicated on the remote control.

Remotecontains o magnet allowing it to attach

to metal surfaces.

Care and cleaning of the air conditioner.

Grille and Case

Turnthe air conditioner off and remove the plug from Toclean, use water and a mild detergent. Donot use
the wall outlet before cleaning, bleach or abrasives.

Air Filter

Theair filter behind the front grille should be checked
and cleaned at least every 30 days or

more often if necessary.

Toremove:

Open the inlet grille by pulling downward on the tabs
at the top uppercorners ofthe inlet grille until the

grille is in a 85° position. Removethe filter.
Cleanthe filter with warm, soapy water. Rinseand let

the filter dry before replacing it. Do not cleanthe filter
in a dishwasher.

-&CAUTION: NOTo erotetheair

conditioner without o filter becousedirt and lint will
clog it and reduceperformance.

Outdoor Coils

Thecoils on the outdoor side of the air conditioner
should be checked regularly. Ifthey are clogged with

dirt or soot,they may be professionallycleaned.

How to Insert the Batteries in the Remote Control

[_ emove the battery cover by sliding it according

to the arrow direction.

2_ Insert new batteries, making surethat the (+)

and (-) of battery are installed correctly.

-3] eattach the cover by sliding it back
into position.

NOTES:

Use 2 "AAA"(1.5volt)alkaline batteries. Do not
use rechargeable batteries.

Removethe batteries from the remote control if
the system isnot going to be usedfor a long time.

Do not mix old and new batteries. Donot mix
alkaline,standard (carbon-zinc)or rechargeable

(ni-cad,ni-mh, etc) batteries.

6

Installation

Air Conditioner

Instructions

-_ uestions? Call 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.comIn Canada, call 1.800.561.3344 or visit www.GEAppliances.ca I

BEFORE YOU BEGIN

Read these instructions completely

and carefully.

• IMPORTANT - Savetheseinstructions

forlocalinspector'suse

• IMPORTANT - Observeallgoverning

codes and ordinances

• Note to Installer- Be sure to leave these
instructions with the Consumer.

• Note to Consumer - Keep these instructions for
future reference.

• Skill level- Installation of this appliance requires

basic mechanical skills.

• Completion time - Approximately 1 hour

• We recommend that two people install
this product.

• Proper installation is the responsibility
of the installer.

Product failure due to improper installation is not

covered under the Warranty.
You MUST use all supplied ports and use proper

installation procedures as described in these
instructions, and any separate kit instructions,

when installing this air conditioner.

-- CAUTION:

Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.

Do not change the plug on the power cord
of this air conditioner.

Aluminum house wiring may present special
problems--consult a qualified electrician.

If the sill support bolts do not contact the
window sill, or if you have a window without
a sill, you must order accessory kit RAK87
to properly install this air conditioner. Call

800.626.2002 or visit GEAppliances.com.

TOOLS YOU WILL NEED

Phillips head screwdriver

AdJustable wrench

ELECTRICAL REQUIREMENTS

Some models require a 115/120-volt AC,
60 Hz grounded outlet protected with a
15-amp time delay fuse or circuit breaker.

The 3-prong grounding plug minimizes the possibility
of electric shock hazard. If the wall outlet you plan to

use is only a 2-prong outlet,
it isyour responsibility to hove it replaced with

o properly grounded 3-prong wall outlet.

Some models require 230/208-volt AC,

©

protected with a time delay fuse or circuit
breaker. These models should be installed

on their own single branch circuit for best
performance and to prevent overloading

house or apartment wiring circuits, which
could cause a possible fire hazard from

overheating wires.

Fiat-blade screwdriver

Pencil

Level Scissors or knife

Power cord includes a current interrupter device. A
test and reset button is provided on the plug case. The
device should be tested on a periodic basis by first
pressing the TESTbutton and then the RESETbutton
while plugged into the outlet. Ifthe TESTbutton does
not trip or if the RESETbutton will not stay engaged,

discontinue use of the air conditioner and contact a
qualified service technician.

Ruleror tope measure

PARTS INCLUDED

(appearance may vary)

Left accordion

panel

Installation Instructions

Window sash seal

(thin, adhesive-backed)

Foam top

window gasket

Top mounting rail

Right

accordion

panel

TopmeO_

Window locking

Type A (6) Type B (7) Type C(6) Type D (5) bracket (2)

Installation Instructions

[] WINDOW REQUIREMENTS

• These instructions are for a standard
double-hung window. You will need to modify

them for other types of windows.

CAUTION: Ifthesillsupport

bolts do not contact the window sill, or
if you have u window without u sill, you

must order accessory kit RAK87 to
properly install this air conditioner.
Cull 800.626.2002 or visit GEAppliunces.com.

• The air conditioner can be installed without
the accordion panels if needed to fit in a

narrow window. See the window opening

dimensions.

• All supporting parts must be secured
to firm wood, masonry or metal.

• The electrical outlet must be within reach of
the power cord.

I I

I_ REMOVE THE AIR CONDITIONER

FROM THE CASE

[] Remove and save the 2 screws from the lower

sides of the front grille.

FRONT

Grasp the lower corners of the grille while

%

pressing in on the case sides with your finger
tips. Pull out to release and lift it up.

NOTE: Do not pull the bottom edge toward you
more than 3" or you may damage the tabs of
the grille.

"I t

25.25" to 38"

(With accordion panels)

t"

16.4" min.

I

IY1STORM WINDOW REQUIREMENTS

A storm window frame will not allow the air
conditioner to tilt toward the outside, and will keep

it from draining properly. To adjust for this, attach
a piece of wood to the sill.

WOOD PIECES -
WIDTH: 2"

LENGTH: Long enough to fit inside the window

frame.
THICKNESS: To determine the thickness, place a

piece of wood on the sill to make it 1/2" higher
than the top of the storm window frame or the
vinyl frame.

Attach securely with nails or screws provided

by the installer.

1/2" higher

than vinyl frame

___ _ (on some windows)

1/2" higher

than storm
window
frame

Storm window

frame

- r v Vinyl frame I I

L- K" Wood

FRONT

[] Remove the ground screw from each side of

the case. Keep them in a safe location.
NOTE: Be sure to save these screws. You will

need them later in the installation.

FRONT

r_ Slide the air conditioner from the case by

gripping the base pan handle and pulling
forward while bracing the case. Do not pull or
lift on the styrofoam discharge area.

Do not

pullor

in this

damage

to the

unit may

result

FRONT

Installation Instructions

[] ATTACH THE TOP MOUNTING RAIL

SEAL STRIP

Remove the backing from the top mounting rail

seal strip and attach the seal strip to the bottom
of the top maounting rail, along the front edge.
Allow the seal strip to overlap 3/8" on each end.

Top mounting rail

It

3/8"

_ emove

backing
from seal

strip

3/8"

FRONTVIEW Top mounting rail

J

I I

I;;................./'.........."......k--

3/8" overlap Sealstrip 3/8" overlap

[] INSTALL THE

SIDE ACCORDION PANELS

[_] Slide the left and right accordion panels into

the top and bottom mounting rails.

[]_] Attach the accordion panels to the case using 3

Type A screws on each side.

Top mounting rail

Accordion

panel

Type A

screws \

BACK

Bottom mounting rail

INSTALL THE TOP MOUNTING RAIL

B]

ONTO THE CASE

Attach the top mounting rail onto the top of the
case with 3 Type B screws.

B

screws

[Z] PREPARE THE WINDOW

• Cut the window sash seal to the window
width and stick the adhesive side to the
bottom of the sash.

10

Installation Instructions

[] INSTALL THE CASE IN THE WINDOW

[A1 Open the window and mark the centerline of

the window sill.

[]_] Carefully place the case on the window stool

and align the center murk on the bottom front
with the centerline of the sill.

r_ Pull the window down behind the top mounting

rail.

NOTE: Do not shut the window so tightly that

movement of the accordion panels is
restricted.

r_ Select the position that will place the sill

supports near the outermost point on the sill.

Place the short side of the sill supports, on the
case bottom, toward the window. Attach the sill

supports to the case track hole in relation to the
selected position using 2 Type B screws in each

support.

INSTALL THE CASE IN THE WINDOW

(CONT.)

r_ Secure the case to the window sill by using 3

Type D screws.

rG-] Pull the accordion panels to each window sash

track. Attach them on each side to the window
sash and the window sill using

4 Type C screws.

A CAUTION: Do not install this air

conditioner in a window if the bolts do not
contact the window sill.

Long side of
sillsupports

OUTSIDE

r_Adjust the bolt and the nut in each support so

that the case is installed with u slight tilt to the
outside. Use o level; no more than 1/2 bubble
will be the correct case slant to the outside.

CAUTION: If the sill support bolts

do not contact the window sill or if you have a

window without a sill you must order accessory

kit RAK87 to properly install this air conditioner.
Call 800.626.2002 or visit GEAppliances.com.

11

Installation Instructions

r91INSTALL SUPPORT BRACKET AND

FOAM TOP WINDOW GASKET

%

-& CAUTION:

To prevent broken glass or
damage to windows, on

vinyl or other similarly
constructed windows,

attach the support bracket
to the window sidejam.

Attach the support bracket
with one Type C screw.

Cut the foam top window gasket to the window

[]

width.
Stuff the foam

©

between the glass

and the window
to prevent air and

insects from getting
into the room.

NOTE: If the gasket supplied does not fit your

window, obtain appropriate material locally to

provide a proper installation seal.

Vinyl

[] INSTALL THE AIR CONDITIONER

IN THE CASE (CONT.}

FB1 Replace the 2 ground screws removed earlier,

one on each side of the case.

IMPORTANT: The ground screws must be
reinstalled to ensure a proper ground.

Wood

rc1 Attach the front grille to the case by inserting

the tabs on the grille into the slots on the front
top of the case. Push the grille in.

INSTALL THE AIR CONDITIONER
IN THE CASE

Slide the air conditioner into the case by

the base pan. Do not push on the controls,

styrofoam air discharge housing or the finned
coils. IVlakesure the air conditioner is firmly

seated.

Do not press on

these areas-

damage to the unit
may result

BasePan

Secure the front grille to the case by replacing

r61

the 2 screws removed earlier. Press on the top
of the grille to help

with side screw installation.

rE1 Connect power.

12

Troubleshooting Tips.

Possible Causes What To Do

Air conditioner " _ ' The air conditioner • Hake surethe air conditioner plug is pushed
does not start is unplugged, completely into the outlet.

The fuse is blown/circuit • Checkthe housefuse/circuit breaker box and replace

breaker istripped, the fuse or resetthe breaker.
Power failure. •The unit will automatically re-start in the settings last

usedafter the power is restored.

•There is u protective time delay (approximately
:3minutes) to prevent tripping of the compressor

overload. Forthis reason, the unit may not start
normal cooling for :3minutes after it isturned
back on.

The current interrupter • Pressthe RESETbutton located on the power cord plug.

device is tripped. • If the RESETbutton will not stay engaged, discontinue

use of the air conditioner and contact a qualified
service technician.

Air conditioner does Airflow is restricted. •Hake sure there are no curtains, blinds or furniture
not cool as itshould blocking the front of the air conditioner.

The tamp control may • On models with touch pads: In the Cool mode, pressthe

not be set correctly. Decrease • pad.

• On models with control knobs,turn the temperature
knob to a higher number.

The air filter is dirty. • Cleanthe filter at least every :30days.

Seethe Careand Cleaningsection.

The room may hove been hot. • Whenthe air conditioner isfirst turned on, you need

to allow time for the room to cool down.

Coldair is escaping. • Checkfor open furnace registers and cold air returns.
Cooling coils hove iced up. • See "Air conditioner freezing up" below.

Air conditioner
freezing up

Theremote control The batteries ore inserted • Checkthe position of the batteries.They should be

is not working incorrectly, inserted in the opposite (+)and (-) direction.

Water drips outside Hot, humid weather. • This isnormal.
Water drips indoors The air conditioner is not • Forproper water disposal,make surethe air conditioner

Water collects in
basepan

Ice blocks the oir flow
ond stops the oir conditioner

from cooling the room.

The batteries may be deed. • Replacethe batteries.

tilted to the outside, slantsslightly from the case front to the rear.
Moisture removed from oir

ond drains into bose pon.

• On models with control knobs,set the mode control at
High Fanor HighCoolwith the Temp at Zor2.

• On models with touch pads, setthe controls at High Fan
or High Cooland set the thermostat to a higher

temperature.

•Thisisnormal for a short period in areaswith little
humidity; normal for a longer period in very humid areas.

Normal Operating Sounds

You may hear a pinging noise caused by
water being picked upand thrown against the
condenser on rainy daysor when the humidity
is high. This design feature helps remove
moisture and improve efficiency.

You may hear the thermostat click when the
compressor cycles on and off.

Water will collect in the base pan during
high humidity or on rainy days.The water
may overflow and drip from the outdoor side

of the unit.
Thefan may run even when the compressor

does not.

Notes.

14

Notes.

15

Notes.

16