49-7419-1 11-01 JR
Air Conditioners
Safety Instructions . . . . . . . . . . .2
Operating Instructions
Controls—Dip Switches . . . . . .3–5
Controls—Terminal
Connections . . . . . . . . . . . . . .6, 7
On/Off Switch . . . . . . . . . . . . . . .8
Ventilation Control . . . . . . . . . . .8
Care and Cleaning
Air Filters . . . . . . . . . . . . . . . . . . .9
Base Pan . . . . . . . . . . . . . . . . . . .9
Exhaust Coils . . . . . . . . . . . . . . . .9
Installation Instructions
Electrical Supply . . . . . . . . .11–13
Installing the Zoneline . . . .14–21
Preparation . . . . . . . . . . . . . . . .10
Servicing . . . . . . . . . . . . . . . . . .22
Troubleshooting Tips . . . . . . .23
Normal Operating Sounds . . . .24
Consumer Support
Consumer Support . . .Back Cover
Product Registration . . . . . .25, 26
Warranty . . . . . . . . . . . . . . . . . .27
Heat/Cool and
Heat Pump Models
7500 Series
Owner’s Manual and
Installation Instructions
GEAppliances.com
Write the model and serial
numbers here:
Model # __________________
Serial #____________________
Find these numbers on a label
on the front case panel.
Zoneline
®
Vertical
Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire, electric
shock, or to prevent property damage, personal injury, or loss of life.
■ This Zoneline must be properly
installed in accordance with the
Installation Instructions before it is
used. See the Installation Instructions
in the back of this manual.
■ Immediately repair or replace all
electric service cords that have become
frayed or otherwise damaged.
■ Unplug or disconnect the Zoneline at
the fuse box or circuit breaker before
making any repairs.
NOTE:
We strongly recommend that any
servicing be performed by a qualified
individual.
SAFETY PRECAUTIONS
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
2
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service
3
Controls–dip switches.
GEAppliances.com
The dip switch controls are located behind the
front case panel, through an opening on the
front of the unit.
To access the dip switches, remove the front
case panel by removing the filter, taking out the
four front screws, the upper two screws from the
top of the panel and the shipping screws on each
side, if present. (Discard the two side shipping
screws, if present).
The factory settings will be in the
DOWN
position.
NOTE:
The owner is responsible for setting
the appropriate dip switches and connecting
terminals.
Controls–Dip Switches
Dip
Switches
All Electric Heat
(Heat pump models only)
When this switch is enabled
(UP)
, heat pump
operation is locked out, causing the unit to
provide only electric resistance heat.
ALL I2R (All Electric Heat)
ALL I2R (All Electric Heat) (Heat-pump models only)
FREEZ S (Freeze Sentinel)
CONST FAN (Constant ON Fan)
TL1 (H) (Temp. Limit 1–Heat)
TL2 (H) (Temp. Limit 2–Heat)
TL3 (H) (Temp. Limit 3–Heat)
TL1 (C) (Temp. Limit 1–Cool)
TL2 (C) (Temp. Limit 2–Cool)
TL3 (C) (Temp. Limit 3–Cool)
No Function (Reserved for future use)
DUCT (Blower Fan)
OCCUPIED (Occupancy Sensor)
Side
shipping
screw
Side
shipping
screw
Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
4
Controls–dip switches.
Freeze Sentinel
(Requires room air sensor kit–RAVRMS)
When this switch is enabled
(UP)
, it turns OFF the
freeze sentinel protection feature. With the
switch disabled
(DOWN)
, the freeze sentinel is
activated which automatically provides heat
without user interface. This helps to prevent
plumbing damage by turning the heater and
fans ON at 41° F and OFF at 46° F.
Constant ON Fan
When this switch is enabled
(UP)
, it allows the
fans to run continuously, at high speed, even if
the unit is in the STOP position.
Occupancy Sensor
When this switch is enabled
(UP)
, it allows the
unit to utilize an infrared motion sensor and a
door switch for occupancy detection. This feature
allows an energy management system to be
installed and operated in conjunction with
the unit.
5
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
GEAppliances.com
Temperature Limiting
(Requires room air sensor kit–RAVRMS)
Temperature limiting can reduce energy costs
by limiting the lowest temperature that can be
set for cooling and the highest temperature that
can be set for heating. Temperature limiting is
controlled by switches 1–6 on the top block
of auxiliary controls. The first three switches are
used to select the cooling limits. The next three
switches are used to control the heating limits.
6
Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Controls—terminal connections.
Controls–Terminal Connections
The terminal connections are located behind the
front case panel through an opening on the
front of the unit.
To access the terminal connections, remove the
front panel by removing the filter, taking out the
four front screws, the upper two screws from the
top of the panel and the shipping screws on each
side, if present. (Discard the two side shipping
screws, if present).
Insert the building hook-up wires into the
bottom of the terminals and tighten screws
securely to make the desired connections.
Route the wires from the terminal connections
through the unit wire guides and out through
the case wire guide.
NOTE:
The owner is responsible for setting
the appropriate dip switches and connecting
terminals.
CAUTION:
Improper CDC wiring may damage the Zoneline
electronics or cause erratic Zoneline operation.
No common busing is permitted. A separate wire
pair must be run from each separate controlling
switch to each individual Zoneline.
Room Air Sensor
(Requires room air sensor kit – RAVRMS)
When connected, the room air sensor will allow
utilization of the temperature limiting and freeze
sentinel features.
NOTE:
If GE thermostat RAK147P2 or RAK163P2
is used with the unit, the room sensor kit is not
needed, since temperature limiting and freeze
sentinel features are incorporated in the
thermostats.
Remote Thermostat
The unit will be controlled by a remote
thermostat.
IMPORTANT:
The Zoneline thermostat connections
provide 24V AC only.
If using a digital/electronic wall thermostat,
you must set it to the 24V AC setting. See the
Installation Instructions for the wall thermostat.
CAUTION:
Damage to a wall thermostat or to the
Zoneline electronics can result from improper
connections. Exercise extra attention when
connecting blue and black wires. No line
voltage connections should be made to any
circuit in the thermostat. Isolate all wires in
building from line voltage.
7
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
GEAppliances.com
Door Sensor
(Obtained locally)
The Occupancy Sensor dip switch must be in the
up position to use this feature.
When connected, the door sensor will detect
when the door in the room is opened or closed.
This feature must be used in conjunction with
the motion sensor.
The door and motion sensors work together
to automatically cycle the unit between normal
and energy management operations.
Central Desk Control
When connected, the unit lock-out is released
and it can be turned ON or OFF with a switch
located at the Central Desk Control. A separate
wire pair must be run from each separate
controlling switch to each individual Zoneline.
Motion Sensor
(Obtained locally)
The Occupancy Sensor dip switch must be in
the up position to use this feature.
When connected, the wall mounted motion
sensor will detect motion in the room and
automatically cycle the unit between normal
operation and energy management operation.
The door and motion sensors work together
to automatically cycle the unit between normal
operation and energy management operation.
Motion Sensor
Door Sensor
Central Desk Control
8
Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Other features of your Zoneline.
About Heat Pumps
(on some models)
Heat pumps can reduce operating costs by
exchanging heat from the outside air—even
when the outside temperature is below
freezing— and releasing that heat indoors.
To get the best economic benefit from your heat
pump, don’t change the room thermostat setting
very often. Raising the heat setting 2–3 degrees
will cause the Zoneline to use its electric heating
elements in order to reach the new temperature
setting quickly.
There is a three minute minimum compressor
run time at any setting to prevent short cycling.
The indoor fan motor starts before the
compressor and stops after the compressor
cycles off.
The electric heating elements use much
more electricity than heat pumps and cost
more to operate.
Ventilation Control
The ventilation control lever is located on the
left side of the Zoneline unit, behind the front
case panel.
To access the ventilation control lever, remove
the front panel by removing the filter, taking out
the four front screws, the upper two screws from
the top of the panel and the shipping screws on
each side, if present. (Discard the two side
shipping screws, if present).
When the lever is in the
CLOSE
position, only the
air inside the room is circulated and filtered.
When the lever is in the
OPEN
position, some
outdoor air will be drawn into the room. This
will reduce the heating or cooling efficiency.
To close the vent,
push the vent lever handle
down, pull it forward and lock it up in place.
To open the vent,
push the vent lever handle down,
push it back and lock it up in place.
Energy Tip:
Keep the vent control in the
CLOSE
position. The room air will be filtered
and circulated.
Vent control
(push lever down
and pull forward
or back to
operate)
Open
Close
On/Off Switch
The unit on/off switch is located on the front of
the Zoneline.
To turn the unit on,
press the top of the switch in.
To turn the unit off,
press the bottom of the
switch in.
ON/OFF
switch
Indoor/Outdoor Coils
The exhaust coils on the Zoneline should be
checked regularly. If they are clogged with dirt or
soot, they may be professionally steam cleaned by
your GE service center. You will need to remove
the unit from the case to inspect the coils
because the dirt build-up occurs on the
exhaust side.
9
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
Care and cleaning.
GEAppliances.com
Base Pan
In some installations, dirt or other debris may be
blown into the unit from the outside and settle in
the base pan (the bottom of the unit).
In some areas of the United States, a “gel-like”
substance may be present in the base pan.
Check it periodically and clean, if necessary.
Turn the Zoneline off and disconnect the power supply before cleaning.
Outdoor coils
To maintain optimum performance, change the filter at least every 30 days.
Air Filters
The most important thing you can do to
maintain the Zoneline is to change the filter at
least every 30 days. Dirty filters reduce cooling,
heating and air flow.
Changing the filter will:
Decrease cost of operation,
save energy, prevent clogged heat exchanger
coils and reduce the risk of premature
component failure.
CAUTION:
Do not operate the
Zoneline without the filter in place. If a filter
becomes torn or damaged, it should be replaced
immediately.
Operating without the filter in place or with a
damaged filter will allow dirt and dust to reach
the indoor coil and reduce the cooling, heating,
airflow and efficiency of the unit.
Replacement filters should be purchased from
your local retailer where air conditioner and
furnace accessories are sold.
Filter size required is 20″ x 20″ x 1″.
Have the coils cleaned regularly.
Unit-mounted filter
Remove filter
Access-panel with
return air grille
Return air grille
Filter
Filter
To remove
and replace
the filter:
Drain
Clean the drain system regularly to
prevent clogging.
BEFORE YOU BEGIN
Installation Zoneline Air
Instructions Conditioners
Read these instructions completely and carefully.
•
IMPORTANT
–
Save these
instructions for local inspector’s use.
•
IMPORTANT
–
Observe all
governing codes and ordinances.
• Note to Installer – Be sure to leave these
instructions with the owner.
• Note to Owner – Keep these instructions for
future reference.
• Proper installation is the responsibility of the
installer.
• Product failure due to improper installation is not
covered under the Warranty.
Questions?
Visit our Website at:
GEAppliances.com
or
call 800.GE.CARES (800.432.2737).
IMPORTANT ELECTRICAL
SAFETY–READ CAREFULLY
CAUTION:
• All electrical connections and wiring MUST be
installed by a qualified electrician.
• Follow the National Electrical Code (NEC) and/or
local codes and ordinances.
• For personal safety, this Zoneline unit and case
must be properly grounded.
• Protective devices (fuses or circuit breakers)
acceptable for Zoneline installations are specified
on the nameplate of each unit.
• Do not use an extension cord with this unit.
• Aluminum building wiring may present special
problems—consult a qualified electrician.
• When the unit is not running there is still voltage to
the electrical controls.
• Disconnect the power to the unit before
servicing by:
1. Removing the power cord (if it has one) from
the wall receptacle.
OR
2. Removing the branch circuit fuses or turning
the circuit breakers off at the panel.
Phillips screwdriver
TOOLS YOU WILL NEED
10
WARNING:
Before beginning the
installation, switch power off at the service panel
and lock the area to prevent power from being
switched on accidentally. When the area cannot
be locked, securely fasten a prominent warning
device, such as a tag, to the service panel.
Adjustable wrench
Saw
Hammer
Tape measure
11
Installation Instructions
ELECTRICAL REQUIREMENTS
230/208 VOLT
ELECTRICAL SUPPLY
Tandem
15 Amp
230/208 volt receptacle configuration
Perpendicular
20 Amp
Large Tandem
30 Amp
• Use ONLY the wiring size recommended for single
outlet branch circuit.
• Use ONLY the the type and size fuse or HACR
circuit breaker indicated on the unit’s rating plate.
Proper current protection is the responsibility of
the owner.
A power supply kit must be used to supply power to the
Zoneline unit. The appropriate kit is determined by the
voltage, the means of electrical connection and the
amperage of the branch circuit.
Connections of 208 or 230 volt circuits may be with a
power supply kit.
All wiring, including installation of the receptacle,
must be in accordance with the NEC and local codes,
ordinances and regulations.
Power supply kit
Recommended branch circuit wire sizes*
Nameplate AWG Wire
maximum circuit size**
breaker size
15A 14
20A 12
30A 10
AWG – American Wire Gauge
* Single circuit breaker from main box
** Based on copper wire, single insulated conductor at 60° C
NOTE: Use copper conductors only.
FOR 230/208 VOLT POWER CORD
CONNECTIONS ONLY
1.
Remove the front panel by taking out the four
front screws, the upper two screws from the top
of the panel and the shipping screws on each
side, if present. (Discard the two side shipping
screws, if present.)
2. Remove the junction box cover and the
junction box and discard.
3. Connect the power cord, with a loop, through
the strain relief.
Strain relief
IMPORTANT:
Power cord must
have a loop.
Remove
junction box
and cover
Side
shipping
screw
Side
shipping
screw
REMOVE JUNCTION BOX COVER
• Remove the junction box cover by taking out the
front two screws.
1
Junction box
Installation Instructions
12
DIRECT CONNECT APPLICATIONS
WARNING:
FOR 265 VOLT DIRECT CONNECT
APPLICATIONS ONLY
Connection of a 265V AC product to a branch circuit
MUST be done by direct connection in accordance with
the National Electric Code. Plugging this unit into a
building mounted exposed receptacle is not permitted
by code.
These models must be installed using the appropriate
GE power supply kit for the branch circuit amperage
and the electrical resistance heater wattage desired.
See the POWER CONNECTION CHART in these
Installation Instructions. One of the following
installation methods must be used:
It is the responsibility of the installer to ensure the
connection of components is done in accordance
with these instructions and all electrical codes.
Direct connection to branch circuit wiring inside the
provided junction box must be made by connecting
as follows.
Branch Circuit and Power
Unit Amperage Rating Supply Kit
15 RAK5157
20 RAK5207
30 RAK5307
ATTACH CONDUIT
• Use the round knockout hole at the top of the
junction box to install conduit coming from the
branch circuit. Install and clamp the conduit
through the conduit clamp and bring wire leads
into the junction box. Leave 8″ of wire free from
the end of the conduit. Secure the wire leads in the
strain relief on the right side of the junction box.
2
Conduit
WARNING:
FOR 230/208 VOLT DIRECT
CONNECT APPLICATIONS ONLY
1. Remove the cordset from the power supply kit.
Measure 7″ down the cord from where it emerges
from the back of the nylon plastic connector and
cut the cord through at this point.
2. Carefully remove 6″ of the cordset insulation
so as to expose the three insulated wires.
3. Strip 3/4″of the insulation away at the end of
each of the three wires (L1, Neutral and Ground).
Plug the connector fully into place in the unit
mating connector. Be sure the locking tabs at the
sides are engaged.
13
Installation Instructions
DIRECT CONNECT APPLICATIONS
MAKE WIRE LEAD CONNECTIONS INSIDE THE JUNCTION BOX
1. Make all wire connections by using appropriate UL-listed electrical connectors and techniques.
2. Be sure that all wire leads are inside the junction box and not
pinched between the box and the unit. The green insulated
ground wire from the Zoneline MUST be connected to the branch
circuit ground wire.
3. Plug the 9-pin connector into the 9-pin receptacle in the
junction box.
4. Replace the junction box cover by replacing the two screws
removed earlier.
3
230/208 Volt Wall Plug Heater Wattage
Power Supply Kits Configuration Circuit Protective Device @ 230/208 Volts
RAK3152 Tandem 15 Amp Time-Delay Fuse or Breaker 2.55/2.09 KW
RAK3202 Perpendicular 20 Amp Time-Delay Fuse or Breaker 3.45/2.82 KW
RAK3302 Large Tandem 30 Amp Time-Delay Fuse or Breaker 5.00/4.10 KW
265 Volt Wall Plug Heater Wattage
Power Supply Kits Configuration Circuit Protective Device @ 265 Volts
RAK5157 Does Not Apply 15 Amp Time-Delay Fuse or Breaker 2.55 KW
RAK5207 Does Not Apply 20 Amp Time-Delay Fuse or Breaker 3.45 KW
RAK5307 Does Not Apply 30 Amp Time-Delay Fuse or Breaker 5.00 KW
POWER CONNECTION CHART
Conduit
3-Conductor Branch Circuit
When connecting the Zoneline to a 3-conductor
circuit:
Connect the white and black leads of the Zoneline to
the branch circuit L1 and L2 leads.
Connect the green lead of the Zoneline to the power
supply and branch circuit neutral lead, which is white
or gray.
4-Conductor Branch Circuit
When connecting the Zoneline to a 4-conductor
circuit:
Connect the white and black leads of the Zoneline to
the branch circuit L1 and L2 leads.
Connect the Zoneline green lead to the power supply
and branch circuit neutral lead, which is white or gray.
Ground the unit by connecting the junction box of the
Zoneline to the bare or green lead of the power supply
and branch circuit (ground lead).
Make wire lead
connections
3-Conductor
Branch Circuit
120V
AC
NEUTRAL
AC
120V
White or
Gray
Zoneline
Power Leads
WhiteL1
Green
BlackL2
4-Conductor
Branch Circuit
120V
AC
AC
120V
GND
NEUTRAL
Bare or Green
White or
Gray
Zoneline
Power Leads
WhiteL1
Green
BlackL2
Junction
Box
Installation Instructions
14
ZONELINE COMPONENTS
Case
Zoneline unit
Front Case Panel
REQUIRED ACCESSORIES
(Check the “Essential Elements” label on the unit.)
Architectural Louver
RAVAL1
Wall Plenum
RAVWP6 - 6″D x 19
3
⁄4″W x 32″H
RAVWP8 - 8″D x 19
3
⁄4″W x 32″H
RAVWP12 - 12″D x 19
3
⁄4″W x 32″H
RAVWP15 - 15″D x 19
3
⁄4″W x 32″H
Cutout
Dimensions:
20″ W x 32
1
⁄4″ H
Access Panel with
Return Air Grille
RAVRG1
Return Air Grille
RAVRG2
Cutout
Dimensions:
28″W x 48″H
Cutout
Dimensions:
20
3
⁄8″W x 203⁄8″H
OR
Wall Thermostat
Model Type Mechanical Thermostat Electronic Thermostat
Heat/Cool Models 4-wire 5-wire
Heat Pump Models 6-wire 6-wire
Check the thermostat instructions for correct wiring and installation requirements.
30″
50″
22
1
⁄2″
22
1
⁄2″
Installation Instructions
15
TYPICAL UTILITY CLOSET AND DIMENSIONS
(FOR REFERENCE ONLY)
Installation Instructions
16
UTILITY CLOSET CONNECTION LOCATIONS
IMPORTANT: Plan and locate plenum, wall plug, drain and
thermostat carefully to avoid interference. Hard-to-reach locations
will make installation and service difficult!
Reference Dimensions
A Thermostat cable: 9
1
⁄2′ long
B Power cord: 60″ long
C Case width and depth: 23
1
⁄8″
D Case height: 31″
E Condensate drain: 3/4″ connector
(Centerline of cutout is approximately 5
1
⁄4″ from
left case wall and 8
1
⁄2″ from back case wall.)
F Typical wall plug: 6″–12″ above case
G Room air sensor kit: 10′ long
Outside wall
Flex duct may be used
for transitions only
Use rigid duct for 90°
bends and tees
F
C
C
D
E
Platform
B
A
230/208 VAC
wall receptacle
or
conduit for direct
connection
G
5
1
⁄4″
8
1
⁄2″
Installation Instructions
17
RETURN AIR GRILLE INSTALLATION OPTIONS
The room return air grille may be installed toward the front or either side of the unit. Improper return air
arrangements will cause performance problems.
There are three indoor Return Air Grille Installation options.
Choose the option that best suits your installation
requirements. Follow the Installation Instructions provided with the return air grille accessory for installation
details.
NOTE:
Use only one filter in the installation.
The filter may be installed on the unit or in the access panel/door.
Unit-mounted filter with a field-supplied return
air grille and access door/panel
RAVRG2 – Return air grille
RAVRG1 – Access panel with
return air grille
BUILD AND INSTALL THE
ZONELINE BASE PLATFORM
1. Construct a 23
1
⁄4″min. x 231⁄4″ min. square platform.
NOTE: The platform must have a load-bearing
capacity of 175 lbs. minimum.
1
Installation Instructions
18
WALL PLENUM AND ARCHITECTURAL LOUVER INSTALLATION
• Install the appropriate wall plenum through the exterior wall in accordance with the Installation Instructions
provided with the plenum.
IMPORTANT: The wall plenum is not designed to carry structural loads.
Proper wall header construction is required. The plenum requires proper
flashing, shim and caulk for a weather resistant installation.
Properly square and
level plenum.
Proper header for
structural support.
Apply proper caulking
and flashing.
Architectural
Louver—RAVAL1
Exterior/Outside Wall
Case
Wall Plenum
RAVWP6 – 6″D x 193⁄4″W x 32″H
RAVWP8 – 8″D x 19
3
⁄4″W x 32″H
RAVWP12 – 12″D x 19
3
⁄4″W x 32″H
RAVWP15 – 15″D x 19
3
⁄4″W x 32″H
2. Place the platform in the utility closet with the
following clearance between it and the interior
surface of the walls/door/panel:
• 4″ min. from front of the case – Unit to be
installed through FRONT of case
• 5″ min. from front of the case – Unit to be
installed through SIDE of case
• 3″ min. from two sides of the case
3. Align the platform with the opening of
the wall plenum and secure to the floor
using appropriate brackets and bolts.
23
1
⁄4″ min.
23
1
⁄4″ min.
8″ min.
for drain
access
Cutout for drain
connection
INSTALL THE DRAIN
An external or an internal drain must be attached to
the drain connector.
External Drain
Attach a 90° PVC elbow to the unit’s female 3/4″NPT
drain connector. Use the other end of the elbow to
run a 3/4″ Sch.40 PVC pipe through the knockout
holes of both the wall plenum and the architectural
louver to the outside. Seal the gap between the
plenum hole and PVC tube. See the Installation
Instructions in the RAVAL1.
Internal Drain
Attach PVC to the unit’s female 3/4″NPT drain
connector. See the Installation Instructions in the
RAVAL1. Local codes may apply.
2
DUCTWORK
Prepare the closet ductwork for later connection to
the case.
The total flow rate (CFM) and external static pressure
(ESP) available can be estimated from the chart below.
Use these charts to select your fan speed setting. The
collar on top of the case accepts standard 10″ duct.
Pull all duct tight. Extra duct slack can greatly increase
static pressure.
CAUTION: Flex duct can collapse and cause airflow
restrictions. Do not use flex duct for 90° bends or
unsupported runs of 5 ft. or more.
3
Installation Instructions
19
Your airflow should be balanced based on many
factors, such as available ESP, room CFM, and
ductwork. Consult an HVAC engineer for proper
applications. External static pressure (ESP) can be
measured with a manometer or pitot tube. Once this
ESP is established, you can calculate the CFM using
the above chart.
CFM Recommendations
9,000 BTU 12,000 BTU 18,000 BTU
275 300 325 350 375 400 450 500 550
•••
• = Recommended Mid Range
Higher CFMs tend to increase Sensible capacity,
enhance room circulation and increase duct noise,
while lower CFMs tend to increase Latent capacity
and reduce noise.
INSTALL AND CONNECT
THE CASE
1. Remove the front case panel and pull the unit
out of the case. Place the empty case onto the
platform in the closet with the outdoor side facing
the wall plenum opening. Align the case to the
plenum opening and attach with six screws.
2. Adjust all four leveling legs until the case is level.
3. Using field-supplied screws, bolt the case to the
platform.
4. Connect the internal or external drain as necessary.
4
Installation Instructions
Installation Instructions
SERVICING
WARNING:
Before servicing,
switch power off at the service panel and lock the
area to prevent power from being switched on
accidentally. When the area cannot be locked,
securely fasten a prominent warning device, such
as a tag, to the service panel.
NOTE: We strongly recommend that any servicing be
performed by a qualified individual.
For ease of service, the unit can be removed from
the case:
1. Unplug the power cord and disconnect the wall
thermostat connections.
2. Raise the top duct by turning all four case top duct
adjusting screws counterclockwise.
3. Remove the front case panel.
4. Remove the front and/or side case-to-unit
grounding screw, if present.
5. Slide the unit out of the case.
22
FINAL CHECK
Review this Checklist before restoring power.
• Correct line voltage?
• Single circuit only?
• HVACR type breaker/fuse?
• Ductwork connected?
• Case and unit level?
• Wall plenum caulked? Level? Flashing?
• Drain connected?
• Wall thermostat wired correctly?
• Unit wired correctly?
8
CONNECT POWER
1. If all the above items are correct, turn the power on
at the main service panel.
2. Turn the unit power switch, on the front of the unit,
to ON by pressing the top of the switch in.
9
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
Before You Call For Service…
GEAppliances.com
Troubleshooting Tips
Problem Possible Causes What To Do
Zoneline does
The unit is • Make sure the Zoneline plug is pushed completely
not start
unplugged. into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.
The unit is waiting for • This is normal. The Zoneline will start again after
the compressor overload it resets.
protector to reset.
Power failure. • There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor overload. For this
reason, the unit may not start normal heating or cooling
for 3 minutes after it is turned back on.
Zoneline does not cool
Indoor airflow • Make sure there are no curtains, blinds or furniture
or heat as it should
is restricted. blocking the air discharge grille or the return air grille.
Outdoor airflow is • Make sure the architectural louver is not restricted.
restricted or recirculated. This can cause the unit to cycle off due to the
compressor overload.
• Outdoor grille must have a minimum of 65% free area.
Non-GE grilles may be too restrictive for proper
performance. Consult your salesperson for assistance.
The air filter is dirty. • Change the filter at least every 30 days.
See the
Care and Cleaning–Air Filter
section.
The room may have • When the Zoneline is first turned on you need to
been hot or cold. allow time for the room to cool down or warm up.
Outdoor air is • Set the vent control to the
CLOSE
position.
entering the room.
Burning odor at the start
Dust is on the surface • This can cause a “burning” odor at the beginning of
of heating operation
of the heating element. the heating operation. This odor should quickly fade.
The air is not always
The heat pump is not • This is normal. The heat pump will produce warm air
cool or hot during
producing hot air. but not as hot as air produced when the higher-cost
operation
electric heat is used.
The fan switch may be • This causes the fan to blow room temperature air
set at continuous fan even when the compressor or heater cycles off.
The continuous air movement provides better
overall temperature control.
The air does not feel
The heat pump alone • Use the Electric Heat Option. This turns off the
warm enough during
produces air that feels heat pump and warms with electric heat only.
heating operation
cooler than desired.
NOTE: Use of this option will result in increased energy
consumption.
23
Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
24
Normal Operating Sounds
You may hear a pinging noise caused by water being
picked up and thrown against the condenser on
rainy days or when the humidity is high. This design
feature helps remove moisture and improve
efficiency.
You may hear relays click when the controls cycle on
and off or are adjusted to change the room
temperature.
Water will collect in the base pan during high
humidity or on rainy days. The water may overflow
and drip from the outdoor side of the unit.
The indoor fan runs continuously when the unit is
operating in the cooling mode, unless the fan switch
behind the case front panel is set at fan cycle (up).
This will cause the fan to cycle on and off with the
compressor. You may also hear a fan noise stop
and start.
You may notice a few minutes delay in starting if you
try to restart the Zoneline too soon after turning it
off or if you adjust the thermostat right after the
compressor has shut off. This is due to a built-in
restart protector for the compressor that causes a
3-minute delay.
During the defrost cycle, both indoor and outdoor
fans stop and the compressor will operate in the
cooling mode to remove frost from the outdoor coil.
After defrost, the unit will restart in electric heat to
quickly warm the room to the desired comfort level.
To protect the compressor and prevent short
cycling, the unit is designed to run for a minimum
of 3 minutes after the compressor starts at any
thermostat setting.
Things that are normal.
3-Minute
Delay
“CLICK”
SILENCE
COMPRESSOR
PROTECTION
25
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
Please place in envelope and mail to:
✁
Cut here
26
Consumer Product Ownership Registration
Important
Mail
Today!
General Electric Company
Louisville, Kentucky
GEAppliances.com
First
Name
Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■
Street
Address
City
State
Date Placed
In Use
Month
Day
Year
Zip
Code
Apt. #
Last
Name
Phone
Number
_
_
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at GEAppliances.com.
1
23
Model Number Serial Number
✁
Cut here
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a
safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800.GE.CARES
(800.432.2737).
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Model Number Serial Number
E-mail Address*
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important
communications from GE Appliances (GEA).
■■ Check here if you do not want to receive communications from GEA’s carefully selected partners.
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
27
Vertical Zoneline Warranty.
For The Period Of: GE Will Replace:
One Year Any part
of the Zoneline which fails due to a defect in materials or workmanship. During this
From the date of the full one-year warranty,
GE will also provide,
free of charge,
all labor and on-site service to
original purchase
replace the defective part.
Five Years Any part of the sealed refrigerating system
(the compressor, condenser, evaporator and all
From the date of the
connecting tubing) which fails due to a defect in materials or workmanship. During this
original purchase full five-year sealed refrigerating system warranty,
GE will also provide,
free of charge,
all labor
and on-site service to replace the defective part.
Five Years
For the
second through the fifth year
from the date of original purchase, GE will replace
From the date of the certain parts
that fail due to a defect in materials or workmanship. Parts covered are fan
original purchase
motors, switches, thermostats, heater, heater protectors, compressor overload, solenoids,
circuit boards, auxiliary controls, thermistors, frost controls, ICR pump, capacitors, varistors
and indoor blower bearing. During this
limited four-year parts warranty,
you will be
responsible for any labor or on-site service costs.
■ Service trips to your site to teach you how to use the
product.
■ Improper installation.
■ If you have an installation problem, or if the air
conditioner is of improper cooling or heating capacity
for the intended use, contact your dealer or installer.
You are responsible for providing adequate electrical
connecting facilities.
■ In commercial locations, labor necessary to move the
unit to a location where it is accessible for service by an
individual technician.
■ Failure or damage resulting from corrosion due to
installation in an environment containing corrosive
chemicals.
■ Replacement of fuses or resetting of circuit breakers.
■ Filters.
■ Failure of the product resulting from modifications to
the product or due to unreasonable use including
failure to provide reasonable and necessary
maintenance.
■ Failure or damage resulting from corrosion due to
installation in a coastal environment, except for models
treated with special factory-applied anti-corrosion
protection as designated in the model number.
■ Damage to product caused by improper power supply
voltage, accident, fire, floods or acts of God.
■ Incidental or consequential damage caused by possible
defects with this air conditioner.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for use
within the USA and Canada. In Alaska, the warranty excludes the cost of shipping or service calls to your site.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province. To know what your legal rights are, consult your local, state or provincial consumer
affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. To schedule service,
on-line, 24 hours a day, visit us at GEAppliances.com, or call
800.GE.CARES (800.432.2737). For service in Canada, call
1.800.361.3400.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
Printed in China
Consumer Support.
GE Appliances Website
GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...
Schedule Service
GEAppliances.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
GEAppliances.com
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Parts and Accessories
GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by
phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
GEAppliances.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
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