Warranty ....................................... Back Cover
Model:Zoneline®Heat Pump Model
3100-10 Series
GE Appliances
Page 2
HELP US HELP YOU…
Before using your air conditioner,
read this guide carefully.
It is intended to help you operate and maintain your
new air conditioner properly.
Keep it handy for answers to your questions.
If you don’t understand something or need
more help, call:
GE Answer Center
800.626.2000
24 hours a day, 7 days a week
®
If you received a damaged range…
Immediately contact the dealer (or builder) that sold
you the range.
Save time and money .
Before you request service…
Check the Problem Solver section of this guide. It
lists causes of minor operating problems that you can
correct yourself.
Write down the model and serial numbers.
You’ll find them on a label behind the room cabinet.
These numbers are also on the Consumer Product
Ownership Registration Card that came with your air
conditioner. Before sending in this card, please write
these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service
calls concerning your air conditioner.
IMPOR TANT SAFETY INSTRUCTIONS
Read all instructions before using this appliance.
WARNING—When using this appliance,
always exercise basic safety precautions,
including the following:
• Use this air conditioner only for its intendedpurpose as described in this Use and Care Guide.
• This air conditioner must be properly installed in
accordance with the Installation Instructions
before it is used.
SAVE THESE INSTRUCTIONS
IF YOU NEED SER VICE
To obtain service, see the Consumer Services page in the
back of this guide.
We’re proud of our service and want you to be pleased. If
for some reason you are not happy with the service you
receive, here are three steps to follow for further help.
FIRST, contact the people who serviced your appliance.
Explain why you are not pleased. In most cases, this will
solve the problem.
2
• Never use an extension cord with this air
conditioner.
• Unplug or disconnect the unit at the fuse box or
circuit breaker before making any r epairs.
NOTE: We str ongly r ecommend that any servicing
be performed by a qualified individual.
• For your safety…Do not store or use combustible
materials, gasoline or other flammable vapors or
liquids in the vicinity of this or any other appliance.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
Page 3
OPERATING THE CONTROLS
About Your Heat Pump…
Heat pumps can save money by removing heat from the outside air—even
when the outside temperature is below freezing— and releasing that heat
indoors.
To get the best from your heat pump, don’t change the room thermostat very
often. Raising the heat setting 2–3 degrees may cause the Zoneline heat pump
to use its electrical heating elements in order to reach the new temperature
setting quickly.
The electric heating elements use much more electricity than heat pumps and
cost more to operate.
Thermostat ControlOperation Switch
Important Safety InstructionsOperating the ControlsRoom Cabinet
The thermostat knob is
used to control the room
temperature. The unit
automatically cycles on
and off to maintain room
temperature.
A comfortable
temperature will be
maintained when the
control is set at about
“5” or “6”.
TO REMOVE THE ROOM CABINET
Additional controls are located behind the room
cabinet.
To remove:
Pull out to
release it from
the tabs. Then
lift up.
HI HEAT provides
heating with high
fan speed operation.
LO HEAT provides
heating with low fan
speed operation.
STOP setting stops
heating or cooling.
However, power
remains connected
to the unit and the Freeze Sentinel still functions.
FAN provides fan operation without cooling or
heating.
HI COOL provides cooling with high fan speed
operation.
LO COOL provides cooling with low fan speed
operation.
To replace:
Place the tabs
over the top
rail. Push
inward until it
snaps into
place.
3
Page 4
ROOM CABINET
Air Louvers
The direction of the heated or cooled air may be adjusted by
removing and turning the louvers around.
(continued)
To change the louver direction, remove the room
cabinet and 2 louver screws that hold the louvers in
place. Turn the louver section 180º (end for end),
replace the screws and replace the room cabinet. The
textured face of the louver section must be toward the
room side.
Room Cabinet
NOTE: For high-mounted Zonelines where greater
room cabinet louver adjustments are required, order
the RAF45 Room Cabinet.
Louver Screws
OTHER FEATURES
Ventilation Control
The ventilation control lever is located at the lower
left side of the unit, behind the room cabinet.
This knob is set at CLOSE at the factory. When in this
position, the vent door is closed and only indoor air is
circulated by the air conditioner.
Switching the knob to OPEN opens the vent door to
allow outdoor air to enter the room. However, leaving
the vent door OPEN reduces heating or cooling
effectiveness and increases operating costs.
Remote ControlCentral Desk Control (CDC)
The unit may be controlled either by the controls on
the unit or by connecting to a remote low voltage
thermostat.
See Installation Instructions.
The unit may be connected to a Central Desk Control
system by connecting the wires from the central
control system to the CDC leads located in a
compartment behind the room cabinet. These leads
may also be used as an interface for other systems
used to control the unit such as motion detectors, keyactivated systems, etc. The freeze Sentinel remains in
an active mode to help protect against low
temperature damage even though the unit may be
OFF at the central location.
See Installation Instructions.
4
Page 5
Fan Cycle SwitchFreeze Sentinel
The Fan Cycle Switch is located under the control
panel behind the room cabinet. This switch is set at
CONT at the factory to provide continuous fan
operation in cool or heat modes. Leaving the switch in
the CONT setting allows continuous circulation of
room air and will result in a more balanced
temperature throughout the room If you want the fan
to cycle on and off with the compressor or resistance
heater, set the switch at CYCLE.
Temperature Limiter
The normal range of the thermostat control is
approximately 60ºF. to 85ºF.
The control range
may be narrowed by
the temperature
limiting screws
located behind the
control panel.
To set the limiting screws:
1. Remove the room cabinet.
2. Pull both THERMOSTAT knob and the
OPERATION knob off the shafts and remove the
control panel.
3. Remove and relocate either or both stop screws on
the exposed control box cover.
Stop Screws
Knob Shaft
Stop
Arm
The Freeze Sentinel sensor helps prevent plumbing
damage due to sub-freezing temperatures–even if you
have turned the operation switch to STOP. The sensor
automatically turns on the heater and fan if the room
temperature falls to about 40ºF.
You do not have to do anything to activate the Freeze
Sentinel. It will work as long as power to the unit has
not been interrupted.
To limit the maximum
heating temperature,
move the stop screw at
the left of the knob shaft
clockwise. To limit the
minimum cooling
temperature, move the
stop screw on the right
counterclockwise. Make
sure the stop arm is
between the stop screws
as shown.
Because actual room temperature can be affected by
location and installation as well as outdoor weather
conditions, you may want to experiment to determine
the stop screw locations that best meet your
temperature requirements.
After adjusting the limiting screws, reinstall the
control panel, knobs and room cabinet.
(Warmest)(Coldest)
Room CabinetOther Features
5
Page 6
CARE AND CLEANING
FRONT
FRONT
Turn the Zoneline off before cleaning.
Air Filters
The Zoneline air filters should be cleaned at least
every 30 days. Clogged filters reduced cooling,
heating and air flow.
Keeping these filters clean will:
• Decrease cost of operation.
• Save energy.
• Prevent clogged heat exchanger coils.
• Reduce costly compressor problems.
To remove the air filters:
Pull up
To clean the air filters:
• Vacuum off the heavy soil.
• Run water through the filters.
• Dry thoroughly before replacing them.
To replace the air filters:
Push
30 days - needs cleaning.
down
NOTE: Do not operate the Zoneline without the
filters in place. If a filter becomes torn or damaged
it should be replaced immediately. Operating the
unit without the filters in place or with damaged
filters will allow dirt and dust to reach the indoor coil
and reduce the efficiency of the unit.
60 days - cooling, heating and airflow are greatly reduced.
Replacement filters are available from your GE
dealer, GE Service and Parts Center or authorized
Customer Care
®
servicers.
Room Cabinet & CaseControl Panel
Wash the room cabinet and case finish with mild soap
or detergent and lukewarm water.
The control panel is shipped with a protective plastic
film. This film can be left on or removed. To clean,
use a damp cloth and mild detergent.
Outdoor CoilBase Pan
The coil on the outdoor side of the unit should be
checked periodically and cleaned if clogged with dirt
or soot from the atmosphere. If extremely dirty, it may
need to be professionally steam cleaned, a service
available through many GE service outlets.
In some installation dirt or other foreign matter may
be blown into the unit from outside and settle in the
base pan (the bottom of the unit).
Check the base pan periodically and clean it out, if
necessary.
6
Page 7
INSTALLATION INSTRUCTIONS
BEFORE YOU BEGIN
Read these instructions completely and
carefully.
IMPORTANT—Observe all governing codes
and ordinances.
INSTALLER—Be sure to leave these
instructions with the Consumer.
CONSUMER—Keep these instructions for
future reference.
ELECTRICAL REQUIREMENTS
FOR PERSONAL SAFETY:
Follow National Electrical Code (NEC) and
•
local codes, ordinances and regulations. All
wiring—including installation of receptacle,
must be in accordance with these codes.
This unit must be properly grounded.
•
Do not use an extension cord with this unit.
•
Do not use an extension cord with this unit.
•
NEC requires permanent connection for
•
installations over 250 volts.
Protective devices (fuses or circuit breakers)
•
acceptable for Zoneline installations are
specified on the nameplate of each unit.
Aluminum building wiring may pose special
•
problems—consult a qualified electrician.
Disconnect power to the air conditioner before
•
servicing by:
1. Removing the power cord from the wall
receptacle, if it has one.
2. Removing the branch circuit fuses or turning
the circuit breakers off at the panel.
CAUTION
Before starting the installation, the power to
the direct connect wiring should be OFF.
THE GE ZONELINE®
Exterior Grille/Louver**
Wall Case**
Shipped with the chassis
*
*
Check essential elements list on chassis
**
Chassis
Room Cabinet*
WALL CASE & GRILLE
1. The RAB 70 or 77 Wall Case must be properly
installed per instructions packed with the case.
2. Remove the corrugated stiffener and the
outdoor protective panel. Use the slit in the
outdoor panel as a handhold and push out.
Protective
Panel
Slit
TOOLS NEEDED
Phillips screwdriver
Flat blade screwdriver
Stiffener
3. Install the Exterior Grille from the room side per
instruction packed with the grille.
(continued next page)
7
Page 8
INSTALLATION INSTRUCTIONS
(continued)
NEW DUCTED INSTALLATION
If this unit is to be installed in a new ducted
application using a duct adaptor kit, the kit
must be installed before the chassis is placed in
the wall case. The Installation Instructions are
packed with the kit.
Mounting
Plate
Duct
Case
EXISTING DUCTED INSTALLATION
Replacement of an existing ducted unit may
require different components. Request this
information from your sales representative.
INSTALLATION
1. Remove the room cabinet by pulling out at the
bottom to release it, then lift it up to clear the
rail along the chassis top.
2
1
2. Slide the chassis into the wall case and
secure with four screws through the
chassis flange holes.
Wall
Wall Case
3. Reinstall the room cabinet by hooking the
top over the rail along the chassis top, then
pushing it in at the bottom.
1
2
8
Page 9
FOR PERMANENT CONNECTION OF 265 VOLT UNITS
All 265V units are direct connected and come
with the cover plate and mounting plate (junction
box). The conduit is field-supplied by the installer.
PREPARATION
1. The electrical rating marked on the previously
installed Zoneline unit must be the same as the
supply branch circuit.
2. The unit provides for connection of 1/2″trade
size electrical conduit and provision for
connection to a wiring system in accordance
with the National Electric Code. ANSI/NFPA No.
70-1993.
INSTALLATION
Electrical Junction Box
Wire Nut
a
Cover
Plate
1. Remove the Room Cabinet from chassis by
lifting up and out to clear mounting brackets.
2. Remove four “a” screws and the cover plate
from the mounting plate.
3. Attach the field supplied conduit to the
mounting plate.
4. Connect Power Supply Conductors to the Inner
Conductors with wire nuts.
5. Dress the wiring inside the compartment and
attach the cover plate.
6. Reinstall the Room Cabinet.
Inner Conductors
Mounting
Plate
Power Supply
Conductors
9
Page 10
INSTALLATION INSTRUCTIONS
(continued)
AIR LOUVERS
The direction of the heated or cooled air may be adjusted by
removing and turning the louvers around.
To change the louver direction, remove the room
cabinet and 2 louver screws that hold the louvers
in places. Turn the louver section 180°(end for
end), replace the screws and replace the room
cabinet. The textured face of the louver section
must be toward the room side.
Room Cabinet
NOTE: For high-mounted Zonelines where greater
room cabinet louver adjustments are required,
order the RAF45 Room Cabinet.
Louver Screws
TEMPERATURE LIMITING
The normal range of the thermostat control is
approximately 60°F. to 85°F. The control range
may be narrowed by the use of the temperature
limited screws located behind the control panel.
Repositioning the screw on the left will limit the
maximum temperature about 3°F. for each hole in
a clockwise rotation; the screw on the right will
limit the minimum temperature when moved
counterclockwise. Limiting the maximum and
minimum settings prevents users from turning the
controls to extreme positions. Restrictions to full
rotation of the thermostat knob may require
explanation to the room occupant that unit will
provide comfortable conditions at settings allowed.
To access the limiting screws, remove the room
cabinet, remove the Thermostat knob and the
Operation knob by pulling each knob off its shaft
and removing the control panel. Set the limiters to
the desired setting, replace the control panel and
the control knobs. If the original settings do not
allow sufficient room temperature control the
limiter screws may have to be repositioned.
Stop
Link
Tapped Holes (10)
Thermostat
Shaft
(Warmest)
(Coldest)
Stop location as shipped
If the temperature limiters are used it is
recommended that the limiters be set no
higher than the second hole from the original
bottom position. This provides an operating
range between approximately 66°F.and 79°F. In
order to maximize the benefit of the temperature
limiting it may be necessary to adjust the limiter
screws seasonally to allow unoccupied rooms
to be maintained at moderate temperatures (i.e.,
heating season temperatures limited between
60°F. and 75°F.; cooling season temperatures
limited between 85°F. and 65°F.).
10
Page 11
VENTILATION CONTROL
The VENTILATION control lever is located
at the lower left side of the unit, behind the
room cabinet.
This lever controls the
vent door and is set in
the CLOSE position at
the factory so outdoor
air will not enter the room
through the unit and only
indoor air is circulated by
the air conditioner.
Moving the lever to OPEN
opens the vent door and
draws outdoor air through
the air conditioner and into
the room. Leaving the vent door OPEN during
extreme temperature conditions reduces heating
or cooling effectiveness and increases operating
costs.
WATER DRIPPAGE
Water dripping from the wall case during heat
pump operation is to be expected. In heat pump
operation, water condenses on the outdoor coil
and frost melts, causing drippage.
It can be eliminated by attaching a drain kit to the
unit and routing the water through a drain system.
If the unit has an Internal Condensate Removal
(CR) feature, the drippage should be minimal.
Installation of a drain system is recommended
if no drippage of condensate to the outdoors
is allowable.
REMOTE CONTROL — 3100-10 SERIES
The unit may be controlled either by the unitmounted controls or by installing three and six
wire connectors located in the compartment
above the rating plate. Detailed instructions are
included in the compartment.
1 STAGE HEAT 1 STAGE COOL
MANUAL THERMOSTAT
CLASS 2 REMOTE CDC
•••••••••
LOW VOLTAGE
TERMINALS ON ZONELINE
FREEZE SENTINEL
The unit is equipped with a sensor that
automatically turns on the the resistance heater and
fan if the room temperature, as sensed at the unit,
drops to approximately 40°F. and will shut the
heater off when the temperature reaches about
52°F. The Freeze Sentinel system helps prevent
damage due to sub-freezing temperatures and
will operate regardless of the mode setting of the
unit. Freeze Sentinel is active a s long as power to
the unit has not been interrupted.
(continued next page)
11
Page 12
INSTALLATION INSTRUCTIONS
(continued)
CENTRAL DESK CONTROL
The unit may be connected to a switch at the
front desk. When the switch is OPEN the unit is
operable. When the switch is CLOSED, the unit
is made inoperative. Connect the wires from the
central control system to the ‘CDC’ interface
leads in the compartment above the rating
plate. Detailed hook-up instructions are in the
compartment. Follow the recommended wire
sizing in the table below. Two wires must be used
from each CDC switch to each individual unit. Do
not use a common buss in the CDC wiring. A 24
volt transformer is contained within the unit
through the CDC leads. These leads may also be
used as an interface for other systems used to
control the unit, such as motion detectors, key
activated systems, etc. The Freeze Sentinel
remains in an active mode to help protect against
low temperature damage even though the unit
may be “OFF” at the central control location.
Recommended Wire Size for Central Desk
Control Installation
Wire Size # AWGMaximum Allowable Length
#22600 ft.
#20900 ft.
#181500 ft.
#162000 ft.
FAN CYCLE SWITCH
The fan cycle switch is located under the control
panel behind the room cabinet. The switch is set
at CONT at the factory to provide continuous fan
operation in cool or heat modes. Leaving the
switch in the CONT setting allows continuous
circulation of room air and will result in a more
uniform temperature throughout the room.
Setting the switch at CYCLE will cause the
fan to cycle on and off with the compressor
or resistance heater.
12
Page 13
QUESTIONS?
USE THIS PROBLEM SOLVER
PROBLEMPOSSIBLE CAUSE
AIR CONDITIONER• Power cord not plugged in, fuse blown, or circuit breaker tripped.
DOES NOT OPERATE
AIR CONDITIONER “DOES• Curtains, blinds or furniture blocking the front of air conditioner will restrict
NOT COOL OR HEATthe air flow.
AS IT SHOULD”
“BURNING” ODOR AT• Dust on the surface of the heating element can cause a “burning” odor at the
START OF HEATING beginning of the heating operation. This odor should quickly fade.
OPERATION
• Unit is waiting for compressor overload protector to reset.
• The Thermostat Control may not be set high enough. Turn the control to a lower
or higher number. (NOTE: In some installations, the Thermostat Control cannot
be turned all the way to “1” or “10.” This is normal. Do not attempt to force the
control beyond its stopping points.)
• Dirty air filter blocking air flow. Filter should be cleaned at least every 30 days.
See instructions in cleaning section.
• Room may have been very hot or very cold when the air conditioner was first
turned on. Allow time for it to cool down or warm up.
• Ventilation control may be set at OPEN position, allowing outside air to
enter the room.
Installation InstructionsThe Problem Solver
OPERATING SOUNDS • Relay clicks may be heard when the compressor or fan cycles on and off.
This is normal.
• Fan runs continuously when the unit is operating unless the Fan Cycle
Switch under the control panel is set at CYCLE. Then the fan cycles on
and off with the heater.
AIR IS NOT ALWAYS • The fan switch may be set at Fan Cont (continuous). This causes the fan
COOL DURING COOLINGto blow room temperature air even when the compressor cycles off.
OPERATIONThe continuous air movement provides better overall temperature control.
AIR IS NOT ALWAYS • The heat pump produces warm air but not as hot as air produced when the
HOT DURING HEATINGhigher-cost resistance heat is used. This is normal.
OPERATION
If you need more help…call, toll free:
GE Answer Center
®
• The fan switch may be set at Fan Cont (continuous). This causes the fan to blow
room temperature air even when the heat source cycles off. The continuous air
movement provides better overall temperature control.
800.626.2000
consumer information service
13
Page 14
NOTES
14
Page 15
We’ll Be There
With the purchase of your new GE appliance, receive the assurance that if you ever need
information or assistance from GE, we’ll be there. All you have to do is call—toll-free!
GE Answer Center®
800.626.2000
Whatever your question about any GE major appliance, GE Answer Center®
information service is available to help. Your call—and your question— will be
answered promptly and courteously. And you can call any time. GE Answer
Center® service is open 24 hours a day, 7 days a week.
In-Home Repair Service
800-GE-CARES (800-432-2737)
A GE consumer service professional will provide expert repair service,
scheduled at a time that’s convenient for you. Many GE Consumer Service
company-operated locations offer you service today or tomorrow, or at your
convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m. to 2:00 p.m. Saturdays).
Our factory-trained technicians know your appliance inside and out—so most
repairs can be handled in just one visit.
Consumer Services
For Customers With Special Needs…
800.626.2000
Upon request, GE will provide
Braille controls for a variety of GE
appliances, and a brochure to
assist in planning a barrier-free
kitchen for persons with limited
mobility. To obtain these items,
free of charge, call 800.626.2000.
Consumers with impaired hearing or speech who have
access to a TDD or a conventional teletypewriter may
call 800-TDD-GEAC (800-833-4322) to request
information or service.
Service Contracts
800-626-2224
You can have the secure feeling that GE Consumer Service will still be there
after your warranty expires. Purchase a GE contract while your warranty is still
in effect and you’ll receive a substantial discount. With a multiple-year contract,
you’re assured of future service at today’s prices.
Parts and Accessories
800-626-2002
Individuals qualified to service their own appliances
can have needed parts or accessories sent directly to
their home. The GE parts system provides access to over
47,000 parts…and all GE Genuine Renewal Parts are
fully warranted. VISA, MasterCard and Discover cards
are accepted.
User maintenance instructions contained in this booklet
cover procedures intended to be performed by any user.
Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Page 16
YOUR GE ZONELINE
AIR CONDITIONER
Staple sales slip or cancelled check here.
Proof of original purchase date is needed to
obtain service under warranty.
WARRANTY
WHA T IS COVERED
FULL ONE-YEAR WARRANTY
For one year from date of original
purchase, we will provide, free of
charge, parts and service labor in
on site to repair or replace
part of the Zoneline
because of a manufacturing
defect.
WHA T IS NOT COVERED
• Service trips to your home to teach
you how to use the product.
• Improper installation.
If you have an installation problem,
or if the air conditioner is of
improper cooling capacity for the
intended use, contact your dealer
or installer. You are responsible for
providing adequate electrical
connecting facilities.
any
that fails
For service in the U.S., call 800-GE-CARES
For service in Canada, call 1-800-361-3400
FULL FIVE YEAR WARRANTY
For five years from the date of
original purchase, we will provide,
free of charge, parts and service
labor in your home to repair or
replace
refrigerating system
compressor, condenser,
evaporator and all connecting
tubing) that fails because of a
manufacturing defect.
• Failure of the product resulting from
• Replacement of house fuses or
• In commercial locations labor
any part of the sealed
(the
modifications to the product or due
to unreasonable use including
failure to provide reasonable and
necessary maintenance.
resetting of circuit breakers.
necessary to move the unit to a
location where it is accessible for
service by an individual technician.
LIMITED 2ND THROUGH 5TH
YEAR P ARTS WARRANTY
For the second through the fifth
year from date of original
purchase, General Electric will
provide, free of charge, parts that
fail as a result of a manufacturing
defect. Parts covered are fan
motors, switches, thermostat,
heater, heater protectors,
compressor overload, solenoids,
circuit boards, auxiliary controls,
thermistors, Freeze Sentinel, frost
controls, ICR pump, capacitors,
varistors, and indoor blower
bearing. This is a limited parts-only
warranty, and does not include
labor or transportation to and from
the service shop.
• Failure due to corrosion on models
not corrosion-protected.
• Damage to product caused by
improper power supply voltage,
accident, fire, floods or acts of God.
• Incidental or consequential
damage to personal property
caused by possible defects with
this air conditioner.
This warranty is extended to the original purchaser and any succeeding owner for products purchase for use
within the USA and Canada. In Alaska, the warranty excludes the cost of shipping or service calls to your site.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.
Pub No. 49-7366
8-97 CG
Warrantor: General Electric Company. Louisville, KY 40225
Zoneline
Printed in Singapore
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