GE 2-9975 User Manual

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2-9975

Two-Line Answering System

User's Guide

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FCC Registration Information

Your GE telephone equipment is registered with the Federal Communications Commission and is in compliance
with parts 15 and 68, FCC Rules ana Regulations.
1 Notification to tho Locai Tolophono Company

On the bottom of this equipment is a label indicating, among other information, the FCC Registration number
and Ringer Equivalence Number (REN) for the equipment. Vou must, upon request, provide this information to
your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have
all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs
of all devices connected to one line should not exceed 5. To be certain of tire number of devices you may connect
to your line as determined by the REN, you should contact your local telephone company.

Notas

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone

equipment if you are on a patty line. Check with your local telephone company.

■ Notice must be given to the telephone company upon permanent disconnection of your telephone from your
line.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required.
Where prior notice is not practicable and the circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone
company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (31 inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes In its communications facilities, equipment, operations of
procedures where such action is required in the operation of its business and not inconsistent with FCC Rules
and Regulations. If these changes are expected to affect the use or performance of your telephone equipment,
the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference; and (2) This device must accept any interference received. Including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the F(jC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is "receiving” the
interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving
antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.

• Consult the dealer or an experienced radioAV technician for help.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, "How To Identify and Resolve Radio/TV Interference Problems." This booklet is
available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.

Hearing Aid Compatibility

This telephone system meets FCC standards for Hearing Aid Compatiblility.

FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM

Introduction

Your GE two-line answering system is designed to give you flexibility in
use and high quality performance. We suggest that you take a few minutes
right now to read through this User's Guide.

Table of Contents

Getting Started........................................................................................................................2

Installation Options............................................................................................................3

Desktop Installation...........................................................................................................4

Wall Mount Installation....................................................................................................5

Setup......................................................................................................................................7

Setting the Voice Time/Day Stamp
Recording the Outgoing Announcement
Reviewing An Outgoing Announcement

Telephone Operation..............................................................................................................10

Placing and receiving Calls.............................................................................................10

Redial..................................................................................................................................11

Busy Redial.........................................................................................................................12

Hold.....................................................................................................................................12

Conference Calls..............................................................................................................12

Using the Flash Button.....................................................................................................13

Temporary Tone..................................................................................................................13

Memory Dialing........................................................................................................................14

Storing a Number in Memory............................................................................................14

Reviewing and Changing a Stored Number....................................................................15

Dialing a Stored Number...................................................................................................16

Answerer Operation..............................................................................................................17

Turning the Answerer On and Off..................................................................................17

Message Playback.............................................................................................................17

Resetting the Tape (Erasing Messages)

Message Forwarding.........................................................................................................19

Remote Access........................................................................................................................21

Troubleshooting Tips.............................................................................................................23

Service......................................................................................................................................26

Index..........................................................................................................................................29

Limited Warranty....................................................................................................................30

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Getting Started

Make sure your package contains the following items:

Base unit

Black telephone line cord

Handset

Handset cord AC power supply

5-2380

Gray telephone line cord

Before You Begin

Requirements

A modular jack USOC: RJ11C or a RJ14C is required.
Installation of this telephone in locations with hard

wired outlets requires additional converters (not
included). The dealer from whom you purchased the
system, or a telephone supply store, can advise you
regarding the proper converter.

Removing the Lithium Battery Tab

Pull out and discard the plastic tab from the lithium battery
compartment on the bottom of the base unit.

Installation Options

Although you can use your GE 2-line answerer with a single phone line,

you must have two lines (separate phone numbers) to use a two-line
system. The following diagrams show two possible systems:

2 Lines on a Single Modular Jack

One type of two-line phone system uses
a single RJ14 modular jack which
contains both phone lines. Connect the
gray phone cord to the Ll+2 jack located
on the back of the phone.

Each Line on a Separate Modular Jack

If you have two separate phone jacks,
each with its own line, connect the
black phone cord to the L2 jack, and
connect the gray phone cord to the
Ll+2 phone jack located on the back
of the phone.

Line 1

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line 2

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NOTE: Connect the Gray phone
cord to the outlet that you want to
be line one.

Inserting a Tape

Open the tape compartment and
gently insert a tape with the top of
the cassette to the the right (make
sure that Side A is showing).

Don't force the tape into position—
it could damage the unit.

Gray phone cord

Desktop Installation

1. Connect the handset cord into the handset, and into the handset jack

on the left side of the base unit.

2. Set the TONE/PULSE switch to TONE if you have touch-tone service, or

to PULSE if you have rotary dial service.

3. Plug one end of the gray telephone line cord into the jack marked L1+2,

and plug the other end into an RJ14 type modular wall jack.
If you have a separate wall jack for each phone line, you also need to

plug the black phone cord into the L2 jack on the back of the unit and
into the wall jack.

4. Connect the power supply adapter to the POWER 11V AC jack on the

back of the unit, and plug it into an AC outlet.

NOTE: Use only the Thomson 5-2380 power supply that came with
this unit. Using other adapters may damage the unit.

Wall Mount Installation

1.

Remove the base plate by pressing

down on the snap tab.

2.

Attach the gray phone cord to the
L1+2 jack.

Connect the power supply adapter to

3.

the POWER 11V AC jack on the back
of the unit.

Reverse the direction of the base

4.

plate and run both cords through the
slot at the top right of the reversed
base plate.

5.

Run the gray line cord through the
hole in the middle of the base plate.

Run the power cord along the right

6.

side of the back of the unit and then
thread through the slot at the bottom
right of base plate.

Continues on next page

5

7. Snap the base plate into place.

8. Feed the extra phone cord back

into the base plate.

9. Slip the mounting holes over the
wall plate posts and slide the unit
down firmly into place.
(Wall plate not included.)

10. Rotate the handset hook one-half
turn (180“).

11. Plug the handset cord into the
handset and into the unit, and
then hang up the handset.

12. Set the TONE/PULSE switch
(located on the left side of the
unit) to TONE if you have touch­tone service, or to PULSE if you
have rotary dial service.

13. Plug power supply adapter
into an AC outlet.

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NOTE: Use only the Thomson 5-2380 power supply that came with
this unit. Using other adapters may damage the unit.

Setup

Setting the Speaker

Volume

Slide the VOLUME control
to adjust speaker volume
to a comfortable level.

Setting the Ringer Volume

There are three settings for RINGER
VOLUME: HI, LO, or OFF.

Setting the Pulse/Tone

Set the TONE/PULSE switch to TONE if

you have touch-tone service, or to
PULSE if you have rotary dial service.

Choosing Which Lines You

Want the System to Answer

Use the LINE switch to choose which
lines you want the system to answer:

line 1, line 2, or BOTH lines.

Setting the Ring Select

Hold the RING SELECT button

to set the number of times the

phone rings before the unit

answers a call.

• The choices for number of

rings appear in the display.

• You can choose the toll
saver option by setting the
number of rings to "2-5."

Ring select
button

Using the Toll Saver Option

Toll Saver can save you the cost of a call when you access your
messages from a remote location:

• If you have messages, the unit answers on the 2nd ring.

• If you have no messages, the unit answers after the 5th ring.

When calling from a remote location, you can hang up when you hear
the 3rd ring and save any charges that you might normally incur.

Setting the Voice Time/Day Stamp

The Time/Day Stamp records the time and day each message is received

Press and hold the DAY button to set

1

the day of the week.
Press the HOUR button to set the hour.

2.

Press the MINUTE button to

3.

set the minute (holding the MINUTE
button advances the time in 5 minute
increments).

Press and release the DAY button to

4.
check the Time/Day setting.

Time/Day setting buttons

Recording the Outgoing Announcement

You need to record a separate outgoing announcement for each line. For

best results when recording, your face should be 6 inches from the
microphone (located on the front of the unit), and eliminate as much
background noise as possible.

Preparing the Outgoing Announcement

Before you record the outgoing announcement, you should decide what

you want to say. The following is a sample outgoing announcement:

Hello, we can’t come to the phone right now. Please leave your name, telephone

number and a brief message after the tone. Thank you.

1. Press and hold the LINE 1 or LINE 2
ANNOUNCEMENT button. (You

need to hold the button until you

finish the announcement.)

2. Begin talking after you hear the
tone. You have 15 seconds to
complete the announcement.

3. Release the button when you finish

the announcement.

Default Outgoing Announcement

If you do not want to create your own outgoing announcement, you can
use the default announcement, Please leave message after tone. To use

the default announcement:

1. Press and hold the ANNOUNCEMENT LINE 1 or LINE 2 button.

2. Release the button when you hear the tone.

NOTE: The display will blink if you do not record an outgoing
announcement or choose the default announcement for each line. It
stops blinking once announcements are recorded for each line.

Reviewing An Outgoing Announcement

You can review an outgoing announcement by pressing and quickly
releasing the LINE 1 or LINE 2 ANNOUNCEMENT button.

Tape Backup

When you record the outgoing announcement, the tape also records
your announcement. In the event of a power failure, the unit automatically
re-records the announcement from the tape when power is restored.

/----------------------------------------------------------------------------------------------------------- \

TIP; For best sound quality of the outgoing announcement, re-record
the announcement if power is lost.

Telephone Operation

You can use the telephone by speaking and listening through the handset,
or by using the speakerphone feature.

Placing Calls

The telephone automatically selects the
last line you used, so to place a call you
can just pick up the handset or press
SPEAKER; or you can press the LINE 1
or LINE 2 button to select a line.

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Receiving Calls

Line buttons and
indicator lights

The telephone automatically selects the

line of the incoming call when you pick up

the handset or press SPEAKER.

Switching between Speaker and Handset

You can switch between speakerphone and handset after dialing a number,

or anytime during a conversation.

• Speaker to Handset — Pick up the

handset.

• Handset to Speaker — Press
SPEAKER; then hang up the
handset.

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PiACiNG A Call WmLE Talking on Another Line

To place a call without hanging up on the first caller:

1. Press the HOLD button to put

the first caller on hold.

2. Pick up the handset or press
SPEAKER to access the line
not on hold.

3. Dial the phone number you

want to call.

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Hold
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Receiving a Call While Talking on Another Line

To answer an incoming call without hanging up on the first caller:

1. Press the HOLD button to put the first caller on hold.

2. Press the line number button of the incoming call, or pick up the

handset to answer the incoming call.

NOTE: You always need to put the first caller on hold before
answering a second call, or you will hang up on the first caller.

Redial

Redial the last number you dialed by pressing the REDIAL button after you
get a dial tone.

11

Busy Redial

When you get a busy signal, use the BUSY REDIAL button to automatically

redial the number up to 10 times while you do something else.

1. Press SPEAKER.

2. Press BUSY REDIAL.
When the phone redials and does not get a busy signal, the phone beeps

to let you know that your call has gone through. Then, you can pick up the

handset or press SPEAKER to talk when other party answers.

Adjusting the Time Between Busy Redial Attempts

The default setting for the time between redial attempts is 30 seconds, but

you can adjust the delay time between redials to be from 10 to 90 seconds
(in 10 second increments).

1. Press STORE.

2. Press a number key (1-9) to choose the number of seconds (10-90 ).

3. Press BUSY REDIAL.

Hold

Use the HOLD button to interrupt a phone conversation without hanging

up; then resume the conversation on the same phone or an extension.

1. Press HOLD to place a line on hold (the line indicator flashes).

2. Press the line button or pick up an extension phone to resume the

conversation.

Conference Calls

You can use the conference call feature when you have callers on both
lines, and want to have a three-way conversation.

12

Conducting a conference call

1. Place one party on hold.

2. While speaking to the second party, press the CONFERENCE button.

Ending a conference call

• To disconnect both parties —Hang up.

• To put both parties on hold—Press HOLD.

• To speak to one party individually—Press HOLD; then press the line
number of the party to whom you want to speak (the second party
remains on hold).

Using the Flash Button

Press the FLASH button to activate custom calling services such as call
waiting or call transfer, which are provided by your local phone company.
Do not press the hook switch or you might disconnect the line.

Temporary Tone

If you have pulse (rotary) service, and

want to access customer calling ser

vices that require Tone dialing (such as
getting information from a local bank),
you can use this feature.

1. Press TONE O) after you have
connected to the customer calling

service to enable touch-tone dialing.

2. When you hang up, the phone
automatically resumes pulse dialing
starting with the next call that you
make.

FLASH
button

button

13

Memory Diaung

Each of the 15 memory buttons on the phone contains an upper and lower
memory location.

NOTE: The first memory location button is used to store the number

for the Message Forwarding feature.

Storing a Number in Upper Memory

1. Press the STORE button.

2. Dial the number to be

stored.

3. Press a memory location

button to store the number.

4. Remove the memory
directory from the front of
the unit and write down the
name of the person whose
phone number you stored.

Message •

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Storing a Number in Lower Memory

You can store an additional 15 numbers in lower memory:

1. Press the STORE button.

2. Dial the number to be stored .

3. Press the LOWER button followed by a memory location button to

store the number in that button's lower memory.

4. Remove the memory directory from the front of the unit and write

down the name of the person whose phone number you stored.

5

14

Inserting a Pause in the Diaung Sequence

Use the PAUSE button when you need to insert a delay in the dialing
sequence of a stored telephone number (for example, when a pause is
needed to wait for a dial tone after you dial 9 for an outside line, or to wait
for a computer access tone).

Storing the Last Number Dialed

You can store the last number you dialed by pressing REDIAL instead of
entering a phone number during the memory storage procedure.

Reviewing a Stored Number

To review the number in a memory location:

1. Make sure that the phone is "on-hook" (no dial tone).

2. Press and release a memory location button to hear the phone number

stored in that location.

Changing a Stored Number

To change a stored number, replace it with a different number by using the
same procedure as you do when storing a number in memory (see
preceding page).

Make sure that you update your memory directory whenever you make
changes to memory location numbers.

15

Diaung a Stored Number

You can dial numbers stored in memory by using the handset or
speakerphone.

CAUTION: If you make test calls to emergency numbers, remain on
the line and explain the reason for the call to the dispatcher. Also,
make these calls in off-peak hours, such as early morning or late
evening.

Diaung a Number in Upper Memory

1. Pick up handset, press the SPEAKER button, or press one of the

line buttons.

2. Press the memory location button to dial the number.

Diaung a Number in Lower Memory

1. Pick up handset, press the SPEAKER button, or press one of the

line buttons.

2. Press the LOWER button.

3. Press the memory location button to dial the number.

Dialing Longer Numbers from Memory

With 30 memory locations available, you might want to store frequently
used calling card numbers, or access codes for frequently used voice­menu services such as a bank's information line.

To do this, you need to store the service's phone number and any access
codes in separate memory locations; then you can access the service's
information by pressing each memory location button in sequence,
instead of having to input all of the numbers one digit at a time.

16

Answerer Operation

Turning the Answerer On and Off

Use the ANSWER ON/OFF button to turn on the answerer (so that it

answers phone calls), and to turn the answerer off.

The Messages Indicator

The number of messages for each line

appears in the MESSAGES indicator on

the front of the unit.

Message Playback answer on/off button

Press the PLAY/STOP button and the answerer automatically plays all
messages starting with LINE 1. Press PLAY/STOP, then LINE 1 or LINE 2 to
hear the messages for only that line.

When all messages have been played, the answerer stops and then

readies itself for more incoming calls. New messages are added to

existing messages.

NOTE: If you press PLAY/STOP to stop message playback, you should
either listen to the remaining messages or fast forward to end of the

tape. Otherwise, new messages will he recording over the existing

messages beginning at the point in which you stopped the tape.

Messages
indicator

MSA

Rewind and F. Forward Buttons

• Use the F. FORWARD button to advance the tape during playback, or to

skip to the end of the tape when messages are not playing.

• Use the REWIND button to go back through previous messages during

playback, or to reset the tape when messages are not playing.

17

Resetting the Tape (Erasing Messages)

You don't actually erase messages from the tape, but instead you just

record new messages over the existing ones by resetting the tape to its
beginning. Normally, when you finish listening to messages, the unit sets

the tape to begin recording after the last message received.
To reset the tape to the beginning and record over existing messages:

1. Press the REWIND button.

2. Choose which line's messages you want to clear by pressing the

LINE 1 or LINE 2 button.

3. Repeat the process for the other line if desired.

Tape Full

When the tape is full, the unit does not answer until the 10th ring; then it

beeps. After the beep enter your security code (located on the bottom of
the unit). If the correct code is not entered, the unit hangs up. This enables
you to access your answerer from a remote Ideation, listen to messages,
and reset the tape for new messages (see "Remote Access" for

more information).

Restoring Messages

After you reset the tape, you can restore any messages on the tape, but
you must restore before new ones are recorded—otherwise they are lost.

Use any of the following methods to restore messages:

• Press PLAY/STOP and then select a line number to listen to that line's

messages. If no line is selected, the unit plays all messages.

• Press F. FORWARD and then select a line number to restore that line's
messages without listening to the messages. If no line is selected, the

messages for both lines are restored.

Whenever you restore messages, the unit automatically sets up to record
after the last message on the tape (just as if you never reset the tape).

18

Message Forwarding

The answerer can forward messages to another phone number.

Setting Up Message Forwarding

1. Press the STORE button.

2. Dial the number to which you want to

forward messages.

3. Press the first memory location button

(marked FORWARDING).

4. Press the MESSAGE FORWARD button.
(To turn on forwarding feature)

• Fon ("forwarding on") appears

in the display.

• The number you are forwarding messages to

is stored in the first memory location.

Press MESSAGE FORWARD to turn off message forwarding.

Message Forward button

Receiving Forwarded Messages

When the answerer records a message, it disconnects and dials the
forwarding number. The person answering the call is asked by the voice

prompt to enter the security code (located on the bottom of the unit) to hear

the message:

• If the correct security code is entered, the answerer goes into remote

mode, and you can listen to messages.

• If no code is entered within 45 seconds, the unit hangs up and tries again

10 minutes later (for a maximum of 10 attempts).

• After two incorrect attempts to enter the code, the system hangs up and

does not call again.

• The person answering the call can press * to turn off message forward.
When message forward is turned off remotely, Fon flashes, indicating to
you that it has been shut off. Make sure the forwarding phone number is
correct, because you may have input a wrong number.

19

Call Screening

You can screen incoming calls by listening as the answerer begins

recording the caller's message, and then picking up the handset, pressing

the line number button, or picking up an extension phone to talk to that

person.

Memo (Phone Record) Button

The MEMO (PHONE RECORD) button serves two purposes:

• Enables you to leave a message on the answering machine.

• Enables you to record a telephone conversation.

Leaving a Memo

1. Press and hold down the MEMO

(PHONE RECORD) button.

2. When you hear a beep, continue
holding MEMO (PHONE RECORD)

and leave your message.

3. Release MEMO (PHONE RECORD)

when you finish your message.
The memo is recorded to LINE 1,

and appears in the message count
for line 1.

button

Recording a Conversation

The MEMO (PHONE RECORD) button also can be used to record a phone
conversation, for example, when someone is giving you directions.

1. Press MEMO (PHONE RECORD) at any time during a phone

conversation to begin recording.

2. Press MEMO (PHONE RECORD) again to stop recording.

20

Remote Access

You can access your answering machine from any touch-tone phone
by entering a factory-set, three-digit security code (located on the bottom
of the unit) after you hear the outgoing announcement.

1. Dial the phone number for line 1 or 2.

2. After the beep following the outgoing announcement, enter the three­digit security code (located on the bottom of the unit). Entering the
correct security code automatically turns on the answerer (even if it
was off).

3. Follow the voice-menu instructions to access your messages and
perform other functions. See the remote access card attached to the
cover for detailed information regarding the remote functions.

Bypassing the Outgoing Announcement

You can bypass the outgoing announcement by pressing a number key
while the announcement is playing.

Remote Access Voice Menu

This system has a voice menu system to guide you through the available

options when you access your answerer from a remote location.

This User's Guide also includes two wallet-size remote access reference
cards that you can remove and take with you.

Remote Room Monitor

One of the available remote functions is the room monitor feature which
activates the answerer's microphone so that you can hear what is going on
within the microphone's range.

• Press 2 to turn on room monitor (the microphone comes on for

one minute).

• Press 2 again to turn off the room monitor before the minute expires.

21

System Answers on 10th Ring

When the tape is full, or if the answerer is turned off, the unit answers on
the 10th ring and asks for the security code. When you enter the security
code, the unit automatically comes on and indicates whether or not you
have messages or if the tape is full.

TIP: When the tape is full, it is a good idea to clear messages and reset

f ^

the tape so that you are able to receive more messages. See table below
for instructions on resetting the tape from a remote location.

Remote Access Options

This table includes the available remote access options.

To activate this function Press this key

Bypass the outgoing announcement Any key during announcement
Playback all messages

Playback line 1 messages 3,1
Playback line 2 messages

Stop playback
Rewind tape during playback
Advance (F. Forward) tape during playback
Reset the tape (only when

messages are not playing)
Change the outgoing announcement

Leave a memo
Turn room monitor on or off
To access message forwarding functions

22

3

3,2
8
7 (hold to rewind)
9 (hold to advance)
7,1 (for line 1)

7,2 (for line 2)

4.1 (for line 1)

4.2 (for line 2)
Press 4 to stop recording

5 (to start and stop)
2

0

Troubleshooting Tips

Telephone Operation solutions

Problem Solution

No dial tone.
Won't dial out

Phone doesn't ring • Check RINGER VOLUME (p. 7).

Low handset or
speaker volume

Light and tone * This is normal as power is fluctuating

feedback flutter when
dialing in PULSE mode.

• Make sure speakerphone indicator comes on
(if using speakerphone.)

• Make sure phone is plugged in.

• Check hook switch to make sure it pops up.

• Make sure TONE/PULSE is set to the correct
position (pp. 4, 6).

• Unplug the phone, wait 30 seconds, and plug

the phone back in.

• Could have too many phones on one line. (See

FCC registration information regarding REN.)

• Check the volume settings (see p. 7).

with phone outpulsing.

Can't be heard by
other party

Memory dialing

Busy Redial not working

• Make sure phone cord is plugged in
securely (p. 4- 6).

• Make sure you entered numbers correctly. (See

"Memory Dialing" p. 14.)

• Make sure that the ringer volume is on (p. 7)

23

Answerer Operation Solutions

Problem Solution

Can't hear messages,
beep, etc.

Time/Day Stamp is stuck
at 12 a.m. Monday

Doesn't answer, or
answers on 10th ring

Incoming messages
are incomplete

Won't respond to
remote commands

Outgoing Announcement

is unclear

Answerer won't respond • Unplug power cord from the back of the unit and

"Fon" is flashing in the
display

• Adjust speaker volume (p. 7).

• Set the Tlme/Day stamp (p. 8).

• Make sure answerer is turned on (p. 17).

• Tape is full, reset messages (p. 18)

• Check AC power and phone line connections.
Extension was picked up?

Tape is full (p. 18).
Accidentally pressed STOP button during playback

and stopped message.
You may get some voice at the end, from a

message that was not completely recorded over.

• Must use touch-tone phone.

• Did the unit hang up? If you take no action for a

period of time, it automatically hangs up.

• Re-record the announcement (p. 9).

- Make sure you are about 6 inches from the

microphone (located on the front of the unit).

- Eliminate background noise.

plug it back in to reset the answerer.

• Make sure answerer is on.

■ Make sure line selected switch is set correctly (p. 7|

• Message forward was stopped. Need to turn it
back on (p. 19).

24

Care and Maintenance

To keep your GE telephone working and looking good, follow these few

simple guidelines;

• Avoid putting the unit near heating appliances and devices that

generate electrical noise, (i.e., motors, fluorescent lamps.)

• The unit should not be exposed to direct sunlight or moisture.

• Avoid dropping and other rough treatment of the unit.

• Clean with a soft cloth. (Remember to first unplug the unit from the

wall outlet.)

• Never use a strong cleaning agent or abrasive powder, as this can

damage the finish.

• Retain the original packaging for future use.

Cleaning the Tape Mechanism

Because the head and capstan assemblies are in contact with the tape, dirt
and residue from the tape can easily adhere to these parts, causing
distortion.

These parts should therefore be cleaned periodically (at least twice a year)

in the following manner.

1. Remove cassette from unit.

2. Clean the head surface, pressure rollers and
capstans with a cotton swab. If these
surfaces are extremely dirty, dampen the
cotton swab with alcohol or use a tape head
cleaning kit (follow the manufacturer's
directions regarding use).

25

Service

FCC requires this product be serviced only by the manufacturer or its
authorized service agents. In accordance with FCC requirements, changes
or modifications not expressly approved by Thomson Consumer Electron
ics could void the user's authority to operate this product. For instructions
on how to obtain service, refer to the warranty included in this guide or
call customer service, telephone number; 800-448-0329.

Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.

Purchase date.

Name of store

____________________________________

26

CUSTOMER: CUT ALONG DOTTED LINE.

Accessory Order Form

---------

DESCRIPTION CATALOG NUMBER

AC power supply adapter 5-2380

For credit card purchases
Your complete charge card number, its expiration date and your

signature are necessary to process all charge card orders.
Copy your complete account number from your VISA card.

My card expires:

Copy your complete account number from your MasterCard.

Copy the number above your

name on the MasterCard

My card expires:

PRICE*

QUANTITY TOTAL

$9.95

*Prices are subject to change without notica.

Total Merchandise

We are required by lew to collect the apgropriate sales tax for each individual state, county,
and locality to which the merchandise is being sent

...........................................$_____________

Sales Tax.......................................................... $_____________

Use VISA or MasterCard preferably .Money order or check must be in U.S. currency only. No
COD or Cash.

All accessaries are subject to availability. Where applicable, we will ship a superseding
model. J5QQ

Shipping, Handling, and Insurance

Total Amount Enclosed...................................$

Mail order form and money order or check (in U.S. currency! made payable to
Thomson Consumer Electronics, Inc. to:

...............$_____________

_____________

Consumer Electronics

Mail Order Department
P.O. Box 8419
Ronks, PA 17573-8419

This is your return label. Please print clearly.To:

Name__________________________________________________

Address

_________________________________

City

______________________

State

_______

Apt.

___________

ZIP

_______________

tVJ

Authorized Signature

Please make sure that this form has been filled out completely.

~ Accessory Order Form

To fulfill your communicating needs and enhance your life-style, a wide

range of GE extension phones, main phones, cordless phones and

answering systems is available.

Just stop by your nearest retailer and ask to see the wide range of GE

telephone products.

All are carefully ettgineered to offer you high quality and dependability,

modem easy-to-use features, and elegant styling at an affordable price.
Should you wish to purchase, insist on the GE brand for aU your

communicating needs.

Index

ANNOUNCEMENT

buttons 9

ANSWER ON/OFF

button 17

B

BUSY REDIAL button 12

Call screening 20
Cleaning the tape

mechanism 25

Clearing (resetting)

messages 18
CONFERENCE button 13
Conference Call feature

12-13

D

DAY button 8

DAY/time check button 8
Desktop installation 4

F

F. FORWARD button 18
FLASH button 13
Fon indicator 19
Full tape 18

H

HOLD button 11, 12
HOUR button 8

Inserting a tape 3
Installation 3-6

LINE switch 7
Lithium battery tab 2
LOWER button 14

M

MEMO (PHONE RECORD)

recording a

conversation 20

leaving a message

20

Memory dialing 14
Memory locations, upper

and lower 14
Message forwarding 19
MESSAGE FORWARD

button 19
MINUTE button 8

Outgoing announcement

Recording 8, 9
Reviewing 8, 9

PAUSE button 15
Plastic battery tab 2
PLAY/STOP button 17, 18
Power supply adapter 4
Programming busy redial

delay 12

R

REDIAL button 11
Remote access 21
Resetting the tape 18
Restoring messages 18

Reviewing an outgoing

announcement 9
REWIND button 17, 18
RING SELECT button 7
Ringer Volume 7
Room monitor 22

Security code 21
Speaker volume 7
STORE button 14
Stored numbers,

changing 15

dialing 16

Switching between the

speaker and the

handset 10

T

Tape Full 18
Time/Day Stamp 8

setting up 8

Toll saver 8
TONE/PULSE switch 4, 6
Troubleshooting tips 22
Turning the answerer on

and off 17

Voice Time/Day Stamp 8
VOLUME control 7

29

Limited Warranty

What does your warranty cover?

• Any defect in material or workmanship.

For how long after the original purchase?

• One year.

• The warranty for rental units begins with the first rental.

What will we do?

• Provide you with a new, or at our option, a refurbished unit.

• The exchange unit is warranted for the remainder of your product's original warranty period.

How do you make a warranty claim?

• Properly pack your unit. Include any cables, etc., which were originally provided with the

product. We recommend using the original carton and packing materials.

• Include in the package a copy of the sales receipt or other evidence of date of original purchase.
If the unit was a gift, provide a statement specifying the date received. Also print your name and
address and a description of the defect. Send standard UPS or its equivalent to:

Thomson Consumer Electronics, Inc.

Product Exchange Center

32 Spur Drive

El Paso, Texas 79906

• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.

• A new or refurbished unit will be shipped to you prepaid freight.

What does your warranty not cover?

• Customer instruction. Your Owner's Manual provides information regarding operating instruc
tions and user controls. For additional information, ask your dealer.

• Installation and set-up service adjustments.

• Batteries.

« Damage from misuse or neglect.

• Products which have been modified or incorporated into other products.

• Product purchased or serviced outside the USA.

• Acts of God such as but not limited to lightning damage.

How does state law relate to this warranty?

• This warranty gives you specific legal rights, and you may also have other rights which vary

from state to state.

What if you purchased your product outside the United States?

• This warranty does not apply. See your dealer for details.

Model 2-9975
347A7986-0001 (Rev. 0 E/S)
95-35
Printed in China

O THOMSON CONSUMER ELECTRONICS

P.O. Box 1976, Indianapolis, IN 46206

© 1995 Thomson Consumer Electronics, Inc.

Trademark(s) ® Registered

Marca(s) Registrada(s)