900MHz
Cordless Telephone
User’s Guide
2-9920/2-9921
We bring good things to lif
FCC REGISTRATION INFORMATION
Your GE telephone equipment is registered with the Federal Communications Commission and is in compliance with
parts 15 and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the FCC Registration number and
Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your
telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all
of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all
devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your
line as determined by the REN, you should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if
you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your
line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required. Where
prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1)
promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and
(3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E
of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations of procedures
where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations.
If these changes are expected to affect the use or performance of your telephone equipment, the telephone
company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference; and (2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving
antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving
antenna is connected.
• Consult the dealer or an experienced radio/TV technician for help.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television
technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful
booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when
ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standards for Hearing Aid Compatiblility.
FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
INTRODUCTION
O
H
A
G
O
T
S
T
Your GE 900 MHz Cordless Telephone is designed to give you flexibility in
use and high quality performance. To get the most from your new cordless
telephone, we suggest that you take a few minutes right now to read
through this instruction manual.
FCC REGISTRATION INFORMATION ........... 2
INTERFERENCE INFORMATION ................... 2
EARING AID COMPATIBILITY ................... 2
H
ETTING STARTED ................................ 4
G
BEFORE Y OU BEGIN ........................... 4
ODULAR JACK REQUIREMENTS ...... 4
M
ESKTOP INSTALLATION ...................... 5
D
WALL MOUNT INSTALLATION .............. 6
ORDLESS PHONE BASICS ...................... 7
C
AKING A CALL ............................... 7
M
IN USE INDICATOR ......................... 7
EDIAL (RE/PA) ........................... 7
R
ECEIVING A CALL ............................. 7
R
FLASH BUTTON................................. 8
VOLUME) SWITCH..................... 8
VOL (
RING/PWR (
RINGER AND POWER)
SWITCH ....................................... 8
ELECTING A RING SOUND (PGM
S
UTTON) ..................................... 9
B
MUTE BUTTON ................................. 9
EMPORARY T ONE ............................. 9
T
AGING THE HANDSET...................... 10
P
THE LIGHTNING
FLASH AND ARROWHEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
WARNING:
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
TO PREVENT FIRE
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
DVANCED FEATURES .......................... 10
A
CHANNEL BUTTON (CHAN)............. 10
HE MEMORY FEATURE ................... 10
T
TORING A NUMBER IN MEMORY ... 10
S
CHANGING A STORED NUMBER .......11
TORING A REDIAL NUMBER ............11
S
TORING A PAUSE IN MEMORY ....... 11
S
DIALING A STORED NUMBER ......... 12
HAIN DIALING FROM MEMORY ..... 12
C
EADSET AND BELT CLIP OPERATION ..... 13
H
CONNECTING HEADSET TO HANDSET .... 13
ONNECTING THE BELT CLIP .............. 13
C
HANGING THE BATTERY ...................... 14
C
BATTERY SAFETY PRECAUTIONS ..... 14
ROUBLESHOOTING GUIDE ................... 15
T
ENERAL PRODUCT CARE .................... 17
G
CAUSES OF POOR RECEPTION ............... 17
ERVICE ............................................ 18
S
NDEX ............................................... 19
I
ACCESSORY FORM .............................. 20
IMITED W ARRANTY ............................ 21
L
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USERSERVICEABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATI
POINT WITHIN T
TRIANGLE IS
WARNING SI
ALERTING YOU
IMPORTAN
INSTRUCTION
ACCOMPANYIN
THE PRODUC
GETTING STARTED
Make sure your package includes the items shown here.
Headset
(for 2-9921
only)
Belt Clip
(for 2-9921
only)
IN USE
CHARGE/
PAGE
PAGE
IN USE
BAT LOW
TALK
RE/PA
FLASH
ABC
1
2
JKL MNO
GHI
4
5
PQRS
TUV
7
8
OPER
TONE
0
*
ON OFF–RING
PGM MEM
PWR–ON OFF
CHAN
MUTE
DEF
3
6
WXYZ
9
#
Telephone line cord
Base plate
Base
Short telephone
line cord
Handset
AC power adapter
BEFORE YOU BEGIN
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is the most
common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one installed.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause interference to nearby TVs and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed near or on
top of a TV or VCR. If interference continues, moving the cordless telephone
farther away from the TV or VCR will often reduce or eliminate the interference.
4
DESKTOP INSTALLATION
3
2
6
4
T/P switch
7
1
1. Make sure base plate is securely fastened.
2. Plug the telephone line cord into the PHONE LINE jack on the base and
into a modular jack.
3. Plug the power supply cord into the POWER 9V DC jack on the base and
into an AC outlet.
4. Set the T/P switch to T for touch-tone service, or P for pulse (rotary)
service. If you don’t know which type of service you have, check with
the phone company.
5. Set RING switch (on the handset) to ON.
6. Raise the base antenna.
7. Place handset in the base to charge for 12 hours. The CHARGE/PAGE
light (on the base) comes on to indicate that the battery is charging. If
you don’t charge the handset battery properly (for 12 hours) when
first set up the phone, performance of the battery will be compromised.
NOTE: Use only the Thomson power supply that is compatible with this unit.
Using other adapters may damage the unit.
5
WALL MOUNT INSTALLATION
1. Remove the handset hook; turn it
upside down, and put it back in the
slot. You need to do this so the handset
doesn’t fall out of the base.
2. Plug the short telephone line cord into
the jack marked PHONE LINE on the
back of the unit and plug the other end
into a modular wall jack.
3. Connect the power adapter to the
POWER 9V DC jack on the phone.
4. Install the base plate by putting the
tabs into the slots on the top of the unit
first, and then snapping the bottom
tabs into place.
5. Slip the mounting holes over the wall
plate posts and slide the unit down
firmly into place. (Wall plate not
included.)
6. Set the T/P switch to T for touch-tone
service, or P for pulse (rotary) service. If
you don’t know which type of service
you have, check with the phone
company.
7. Plug the other end of the power
adapter into an AC outlet.
8. Set RING switch to ON.
9. Raise the base antenna.
1
2
3
5
4
9
10
IN USE
CHARGE/
PAGE
PAGE
7
6
10. Place handset in the base to charge for 12 hours. The CHARGE/PAGE
light comes on to indicate that the battery is charging. You must
charge the handset battery continuously (without using the
phone) for 12 hours when you set up the phone.
CORDLESS PHONE BASICS
MAKING A CALL
WXYZ
CHAN
MUTE
DEF
3
6
9
#
TALK button
RE/PA
Redial/Pause
button
After initial set up, put handset in the
base for 12 hours to charge the battery.
The only two things you need to know to
make a call are:
• Press the TALK button before you dial.
• Press TALK or place the handset in the
base to hang up.
IN USE INDICATOR
You know the phone is on when you see
the IN USE indicator on the handset light.
REDIAL (RE/PA)
Press the TALK button, then press the RE/
PA (redial/pause) button to redial the last
number you called (up to 32 digits).
RECEIVING A CALL
IN USE
TALK
RE/PA
FLASH
ABC
1
JKL MNO
GHI
4
PQRS
TUV
7
OPER
TONE
*
ON OFF–RING
PGM MEM
PWR–ON OFF
To answer a call when the handset is out
of the base, you must press the
TALK button before you can talk.
BAT LOW
2
5
8
0
7
TUV
1
4
5
6
GHI
7
PQRS
8
9
WXYZ
OPER
0
#
*
2
3
TONE
JKL MNO
ABC
DEF
RE/PA
FLASH
MUTE
TALK
CHAN
PGM MEM
ON OFF–RING
PWR–ON OFF
IN USE
BAT LOW
FLASH BUTTON
Use the FLASH button to activate custom
calling services such as call waiting or call
transfer, which are available through your
local phone company.
TIP: If you press the TALK button to
activate custom calling services such as
call waiting, you’ll hang up the phone.
Press FLASH instead.
VOL (VOLUME) SWITCH
Controls the volume of the handset's
earpiece.
RING/PWR (RINGER AND
VOL (volume) switch
(on the side of the handset)
FLASH button
MUTE
button
POWER
) SWITCH
This is a 3-position switch that controls
the ringer and handset power.
When you move the switch to the left,
the power is on and the ringer is on.
When you move the switch to the middle
position, the power is on, but the ringer
is off.
When you move the switch to the far
right, the power is off and the ringer is
off which saves battery power. You must
turn PWR to ON (by sliding the switch to
the middle or left position) in order to
make calls or receive calls.
8
PGM
button
PWR– ON OFF and
RING– ON OFF
switch
SELECTING A RING SOUND (PGM BUTTON)
You can choose between two different ring sounds. To choose the first ring
sound:
1. Press PGM.
2. Press 1.
3. Press PGM.
To choose the second ring sound:
1. Press PGM.
2. Press 2.
3. Press PGM.
To check your current ring sound selection, press PGM, press 3, and press
PGM again.
MUTE BUTTON
Use the MUTE button to interrupt a phone conversation to talk privately
with someone else in the room.
1. Press MUTE to activate mute feature (the BAT LOW light blinks).
2. Press MUTE again to turn it off.
TEMPORARY TONE
This feature enables pulse (rotary) service phone users to access touchtone services offered by banks, credit card companies, etc., by pressing
the TONE button to temporarily make the phone touch-tone compatible. To
get information about your bank account, for example, you would:
1. Press the TALK button.
2. Call the bank’s information line.
3. Press the TONE button after your call is answered.
4. Follow the voice instructions to complete your transaction.
5. Hang up when finished. The phone returns to pulse (rotary) service.
9
PAGING THE HANDSET
TUV
1
4
5
6
GHI
7
PQRS
8
9
WXYZ
OPER
0
#
*
2
3
TONE
JKL MNO
ABC
DEF
RE/PA
FLASH
MUTE
TALK
CHAN
PGM MEM
ON OFF–RING
PWR–ON OFF
IN USE
BAT LOW
Press the PAGE button on the base to
locate a misplaced handset. When you
press the PAGE button, the handset
beeps. Press the TALK button when you
locate the handset. Remember that the
ringer must be ON in order for the
handset to ring.
ADVANCED FEATURES
CHANNEL BUTTON (CHAN)
If you ever experience any interference or
don’t have clear voice quality, press the
CHAN button on the handset to advance
to another channel.
THE MEMORY FEATURE
Store up to 10 numbers in memory for
quick dialing.
STORING A NUMBER IN MEMORY
The phone must be OFF (PWR button
ON, but no dial tone).
1. Press the MEM button
2. Dial the number (up to 24 digits).
3. Press MEM.
4. Press any number key (0-9) to store
the phone number in that memory
location.
10
RE/PA (redial/
pause) button
IN USE
CHARGE/
PAGE
PAGE
PAGE
button
CHAN button
MEM
button
CHANGING A STORED NUMBER
Use the same procedure to change a stored number as you do to store a
number— you’re just moving the phone number to a different memory
location.
S
TORING A REDIAL NUMBER
The phone must be off (PWR button ON, but no dial tone).
1. Press MEM.
2. Press RE/PA (redial/pause).
3. Press MEM.
4. Press any number key (0-9) to store the phone number in that memory
location.
S
TORING A PAUSE IN MEMORY
Use the RE/PA button to insert a pause when a delay is needed in the
dialing sequence (for example, when you must dial a 9 to get an outside
line or when you must enter codes to access your bank’s information line).
If you need to dial 9 to get an outside line and want to store a number in
memory without having to dial 9 each time, you would:
1. Press MEM (phone must be off— PWR button ON, but no dial tone).
2. Press 9.
3. Press RE/PA (redial/pause).
4. Dial the phone number you want to store in memory.
5. Press MEM.
6. Press any number key (0-9) to store the phone number in that memory
location.
TIP: If you need a longer pause, press RE/PA button more times.
11
D
IALING A STORED NUMBER
1. Press the TALK button to get a dial tone.
2. Press MEM and then press the number for that memory location.
C
HAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of numbers, for
instance if you use a calling card for a frequently called long distance
number. Basically, you dial each part of the sequence from memory. The
following example shows how you can use chain dialing to make a call
through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Press the TALK button to get a dial tone.
2. Press the MEM button and then press 7.
3. When you hear the access tone, press MEM and then press 8.
4. At the next access tone, press MEM and then 9.
12
HEADSET AND BELT CLIP OPERATION
Headset plug
CONNECTING A HEADSET TO
THE
HANDSET
For hands free conversation, connect the
headset (for 2-9921 only) to the HEADSET
jack as shown. The handset receiver and
microphone are disabled when the
headset is connected.
Adjust the headset to rest comfortably on
top of your head and over your ear. Move
the microphone to approximately 2 to 3
inches from your mouth.
• Press the TALK button to answer or
place a call before using the headset.
CONNECTING THE BELT CLIP
There are two slots, one on each side of the
handset.
• Attach the belt clip (for 2-9921 only) by
inserting the sides of the belt clip into the
slots. Snap the ends of the belt clip into
place.
Slot for
belt clip
Headset
jack
HEADSET
Slot for
belt clip
13
CHANGING THE BATTERY
Make sure RING/POWER switch is OFF
before you replace battery.
1. Remove the battery compartment
door.
2. Disconnect the cord attached to the
battery pack and remove the battery
pack from the handset.
3. Insert the new battery pack and
connect the cord into the jack inside
the handset.
4. Put the battery compartment door
back on.
5. Place handset in the base to charge. If
you don’t charge the handset
battery properly (for 12 hours)
when you first set up the phone
and/or when you install a new
battery pack, the battery’s longterm performance will be compromised.
BATTERY SAFETY PRECAUTIONS
• Don’t disassemble, mutilate, puncture, wet, or dispose of battery in fire.
Like other batteries of this type, if it is burned or punctured, it could
release toxic materials which can cause injury.
• Keep batteries out of the reach of children.
14
RBRC
RBRC
Ni-Cd
NOTE: The RBRC seal on the battery used in your Thomson
Consumer Electronics product indicates that we are participating in
a program to collect and recycle Nickel Cadmium batteries
throughout the United States. Please call 1-800-8-BATTERY for
information or contact your local recycling center.
TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide
before seeking service.
Problem Solution
No dial tone • Check installation:
Dial tone is OK, but • Make sure the T/P switch on the base is set
can’t dial out correctly.
— Is the base power cord connected to a working outlet?
— Is TALK light on?
— Is the telephone line cord connected to the base unit and
the wall jack?
• Disconnect the base from the wall jack and connect another
phone to the same jack. If there is no dial tone in the second
phone, the problem might be your wiring or local service.
• Is the handset out of the base unit’s range? Move closer to
the base unit.
• Make sure the battery is properly charged (12 hours).
• Is the battery pack installed correctly?
• Make sure the RING/PWR switch on the handset is turned to
ON.
• If the phone still does not work, disconnect the power cord
and remove the battery pack. Then reconnect the power cord
and reinstall the battery pack. Place handset in the base for
10 seconds to allow it to reinitialize.
Make sure base plate is securely fastened.
•
Handset does not ring • Make sure the RING/PWR switch on the handset is turned to
Cannot hear phone • Set the volume control on side of handset to HI.
conversation
You experience static, • Change channels.
noise, or fading in • Is handset out of range? Move closer to the base.
and out • Does the base need to be relocated?
ON (the far left position).
• You may have too many extension phones on your line. Try
unplugging some phones.
• See solutions for “No dial tone.”
• Charge handset battery.
• Make sure base is not plugged into an outlet with another
household appliance.
15
Problem Solution
Cannot hear the • Set the RING/PWR switch on the handset to ON (the far left
Page alert tone
Range is shorter • Press the CHAN button during the conversation to select a
than normal new channel.
Battery will not hold a • Be sure you are sufficiently charging the battery. When the
charge or is fully charged battery has been charged for 12 hours, you can expect
and the BAT LOW lights approximately 4 hours of talk time.
position).
• Position the base antenna upward.
• Check to be sure battery contacts on both the handset and
the base are making contact and are clean; free of dirt or lint.
• When the handset is placed in the base, check that the base
CHARGE light is on.
BAT LOW light stays on • Place handset in base for 10 seconds to reset the
Memory Dialing
doesn’t work • Did you follow proper dialing sequence?
Unit locks up • If the unit doesn’t work, turn the power switch on the handset
No link between base ID code between handset and base could be lost. Follow
and handset.
that doesn’t work, charge battery for 12 hours.
• Did you program the memory location keys correctly?
• Make sure T/P switch is correctly set.
off. Hold down digit 2 and 8 simultaneously and then turn the
power switch on. Put the handset back on the base and press
the PAGE button until you hear a beep.
• If a power outage occurs while the handset is away from the
base, the handset must be returned to the base when the
power returns.
these instructions: Make sure power switch on the handset is
OFF. Turn the power switch ON while holding down digit 2
and 8 simultaneously. Put the handset down on the base.
Press “PAGE” button until beep sound comes out. Beep
sound indicates that ID code is correctly restored.
phone. If
16
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow
these guidelines:
• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the handset, as well as other rough treatment to
the phone.
• Clean the phone with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship the phone at a
later date.
• Periodically clean the charge contacts on the handset and base with a
eraser.
CAUSES OF POOR RECEPTION
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction can shield radio signals.
• You’re too close to appliances such as microwaves, stoves,
computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into an AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You are out of range of the base.
17
S
ERVICE
The FCC requires this product to be serviced only by the manufacturer or
its authorized service agents. In accordance with FCC requirements,
changes or modifications not expressly approved by Thomson Consumer
Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
Guide.
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.
Purchase date _____________ Name of store _______________________
INDEX
A
Accessory Order Form 20
B
Battery
Installation 14
Battery Safety 14
Belt Clip 13
Buttons
CHANNEL 10
FLASH 8
MEMORY 9, 10, 11, 12
PAGE/FIND 10
PHONE ON/OFF 7
REDIAL 7
TONE 9
C
Chain Dialing 12
CHANNEL Button 10
CHARGE/IN USE light 5, 7
Cleaning the Phone 17
Connecting a Headset to the Handset 13
Connecting the Belt Clip 13
F
FLASH button 8
H
Headset 13
O
Order Form 20
P
PAGE/FIND button 10
Paging the Handset 9
PHONE ON/OFF 7
Poor Reception 17
Product Care 17
PWR/RING (power and ringer) Switch 8
R
Receiving a Call 7
REDIAL 7
Ringer switch 10
Ringer switch (PWR/RING) 8
S
Service 18
Storing a Number in Memory 10
Storing a Redial Number 11
Storing a Tone Number with Pulse
Dialing in Memory 11
T
Temporary Tone 9
TONE button 9
Troubleshooting Guide 15
I
Installation 5
M
Making a Call 7
MEMORY button 9, 10, 11, 12
Memory Feature 10
Memory Location 10
✂
TOTAL
QUANTITY
$5.00
CUSTOMER: CUT ALONG DOTTED LINE.
PRICE*
CATALOG NUMBER
$5.61
$18.35
5-2426
5-2425 $36.35
5-4081 $18.35
5-2420A or B
FORM
ORDER
Headset
DESCRIPTION
Belt clip
AC power supply adapter (white)
AC power supply adapter (black)
ACCESSORY
We are required by law to collect the appropriate sales tax for
each individual state, county, and locality to which the
*Prices are subject to change without notice.
merchandise is being sent.
Total Merchandise.........................................$_______________
Use VISA or MasterCard preferably. Money order or check must be in U.S. currency
only. No COD or Cash.
All accessories are subject to availability. Where applicable, we will ship a
Sales Tax........................................................$_______________
superseding model.
Shipping, Handling, and Insurance............. $_______________
Total Amount Enclosed.................................$_______________
Mail order form and money order or check (in U.S. currency)
made payable to Thomson Consumer Electronics, Inc. to:
5-2358 $21.35
Replacement battery
For credit card purchases
Your complete charge card number, its expiration date and your
signature are necessary to process all charge card orders.
Copy your complete account number from your VISA card.
My card expires:
Copy your complete account number from your MasterCard.
Consumer Electronics
Mail Order Department
P.O. Box 8419
Ronks, PA 17573-8419
This is your return label. Please print clearly.
To :
Name________________________________________________________
Address_____________________________________ Apt.____________
Copy the number above your
name on the MasterCard
My card expires:
____________________________________________________________________
City ________________________State________ ZIP_________________
Please make sure that this form has been filled out completely.
Authorized Signature
LIMITED WARRANTY
What your warranty covers:
• Any defect in materials or workmanship.
For how long after your purchase:
• One year.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the
rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit.
• The exchange unit is under warranty for the remainder of the original product’s warranty period.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were originally provided with the product. We
recommend using the original carton and packing materials.
• Include in the package evidence of purchase date such as the bill of sale. Also print your name and address
and a description of the defect. Send standard UPS or its equivalent to:
Thomson Consumer Electronics, Inc.
Product Exchange Center
32B Spur Drive
El Paso, Texas 79906
• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
• Insure your shipment in case of loss or damage. Thomson accepts no liability in case of damage or loss.
• A new or refurbished unit will be shipped to you prepaid freight.
What your warranty
• Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and
user controls. For additional information, ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of God, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will make it easier to
contact you should it ever be necessary. The return of the card is not required for warranty coverage.
How state law relates to this warranty:
• This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
does not
cover:
Model 2-9920/2-9921 (Rev. 0, E/S)
15335310
98-40
Printed in Thailand
© 1998 Thomson Consumer Electronics, Inc.
P.O. BOX 1976, Indianapolis, IN 46206
Trademark(s) ® Registered
Marca(s) Registrada(s)
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