GE 2-9876 User Manual

2-9876

Digital Telephone Answerer User's Guide

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INTRODUCTION

Your new GE Model 2-9876 Answerer is designed to record messages using a digital memory. This system eliminates the need for tapes while it provides an expanded range of answering system features.

Please read this USE AND CARE GUIDE carefully to familiarise yourself with all the features of your new Answerer. Retain this guide for future reference.

FCC NUMBER IS LOCATED ON THE BOTTOM OF THE BASE.

LOAD NUMBER IS LOCATED ON THE BOTTOM OF BASE.

OTHER IMPORTANT INFORMATION ON LAST PAGE OF THIS GUIDE.

A Parts Check List

Carefully remove the unit from the package. Check this list to be certain all components are included. Remember to save your sales receipt in case you ever need warranty service.

....................................

ANSWERING SYSTEM

VOICE TIME/DAY STAMP

DIGITAL

ANNOUNCE 1 ANNOUNCE 2

ANSWER ON

....................................

REVIEW STOP SKIP

MAILBOX 2

• ONE TELEPHONE LINE CORD

Model 2-9876B 20759290

Printed in Malaysia

MESSAGES

ERASE

MAIN

INSTANT REPLAY

MAILBOX 3

P.O. Box 1976, Indianapolis, IN 46206

©␣ 1996 Thomson Consumer Electronics, Inc.,

• ANSWERER

• AC POWER SUPPLY

WITH POWER CORD

Trademark(s) ® Registered

Marca(s) ® Registrada(s)

NTRODUCTION

B. Operational Summary

Your new GE Model 2-9876 Answerer has digital memory. It eliminates the need for tapes and provides a full range of features. The answering system can hold up to 14 minutes of messages or a maximum of 40 individual messages.

Three individual Mailboxes in the unit allow the caller to leave a message for a specific party. If you do not wish to separate messages, you may use the Main Mailbox only. Two outgoing announcements may be recorded.

When you are at home, you can use your new system to:

• Answer calls when you cannot answer the telephone.

• Screen incoming calls when you do not want to be disturbed.

• Take messages from callers.

• Record memos directly using the unit's built-in microphone.

• Erase or save all messages. Erase or save selected messages.

Super VOX allows the Answerer to disconnect automatically if a calling party hangs up or stops talking. The unit also places a time and day stamp on each incoming message or memo.

When you are away, you can use any touch tone phone to:

• Listen to messages in any mailbox.

• Bypass the announcement and leave a message quickly.

• Erase selected messages from memory.

• Skip through or repeat your messages.

• Turn your answering system on or off.

• Change your announcements.

• Leave a memo.

A three-digit, factory set security code is written on the underside of the Answerer. Your security code must be entered to use any remote functions. This code prevents unauthorised use of remote operation.

A voice menu is programmed into your new Answerer to guide you through remote operations.

CONTROLS and FEATURES

A. Answerer Features

Fully Digital

Fourteen minutes of total recording time

Voice Time/Day Stamp

message was received.

Digital Message Counter

received.

Auto Disconnect

Super VOX Time Out

tone is heard; or when call progress signals (computer or FAX signals) are heard.

Two Outgoing Announcements

Three Mailboxes

parties.

Skip messages

Message counter will tell you what message number is playing.

Selective erase message

messages for other people.

Instant Replay

to.

Beeperless remote message retrieval

to assist you. Messages are automatically saved unless you intentionally erase them.

Call Screening Speaker

Memo Recording

Toll Saver

Message Control

sages up to two minutes or four minutes.

Battery Backup

during temporary power outages (9 volt battery required.)

Battery Lo Indicator

replaced.

Two-Year Limited Warranty

(Tapeless recording)

• Better reliability than tape.

• No moving parts to break, jam, or wear out.

• Instant playback of incoming messages —␣ no need to wait

for a tape to fast forward or rewind.

or a maximum of 40 messages.

answerer will tell you the time and day each

tells you the number of messages you have

stops answerer when any phone extension is picked up.

stops answerer when a caller hangs up; when a dial

for added convenience.

to allow the caller to leave a message for any one of three

, forward or backward, instantly with the tap of a button.

function lets you save important messages, or

plays back the last 8 seconds of a message you're listening

with 10 functions and a voice menu

—␣ allows local message recording.

—␣ for remote operation.

— allows you to set the Answerer to either accept mes-

—␣ holds messages, time/day clock and announcements

digital display flashes "Lo" when battery needs to be

CONTROLS and FEATURES

B. Answerer Controls

....................................

MESSAGES

ERASE

REVIEW STOP SKIP

MAILBOX 2

TO SET HOUR: HOLD HOUR FOR FAST CHANGE, TAP HOUR FOR SLOW CHANGE.

TO SET MINUTE: HOLD MINUTE FOR FAST CHANGE, TAP MINUTE FOR SLOW CHANGE.

TO SET DAY: HOLD DAY/TIME CHECK , STOP AT CORRECT DAY. TO CHECK TIME/DAY: TAP DAY/TIME CHECK

. TO RECORD MEMO: PRESS MEMO , ALL MAILBOX LIGHTS WILL FLASH. PRESS AND HOLD DESIRED MAILBOX

BUTTON, SPEAK AFTER TONE..,RELEASE WHEN FINISHED. TO ERASE INDIVIDUAL MESSAGES: PRESS AND RELEASE ERASE AT ANYTIME A MESSAGE IS BEING PLAYED - TONE

WILL SOUND, MESSAGE WILL BE ERASED AND NEXT MESSAGE WILL START. TO ERASE ENTIRE MAILBOX: PRESS AND HOLD ERASE UNTIL YOU HEAR TONE AND ALL MAILBOX LIGHTS FLASH..,

RELEASE. PRESS AND HOLD DESIRED MAILBOX BUTTON UNTIL YOU HEAR TONE..,RELEASE. ALL MAILBOX MESSAGES ERASED. TO RECORD YOUR ANNOUNCEMENT: CHOOSE EITHER ANNOUNCE 1 OR ANNOUNCE 2 , PRESS AND HOLD

BUTTON - SPEAK AFTER TONE..,RELEASE WHEN FINISHED. ANNOUNCEMENT NOTE: FOR A CALLING PARTY TO LEAVE A MESSAGE INTO A PARTICULAR MAILBOX - THE PARTY IS REQUIRED TO PRESS "1" (MAIN MAILBOX), "2" (MAILBOX 2), OR "3" (MAILBOX 3) BEFORE LEAVING MESSAGE. (TONE DIAL ONLY) IF NO KEY IS PRESSED , MESSAGE WILL DEFAULT INTO MAIN MAILBOX.

TO WALL OUTLET

QUICK REFERENCE GUIDE READ USE AND CARE GUIDE FOR DETAILS OF OPERATION.

19 20

FROM

TELEPHONE

MAIN

MAILBOX 3

INSTANT REPLAY

21 22

VOLUME

TIME/DAY SET

HOUR MINUTE DAY/

7 8 9

10 12 13

TIME CHECK

ANSWERING SYSTEM

3 4

16 17

2 MINUTE

Speaker Mic

VOICE TIME/DAY STAMP

DIGITAL

ANNOUNCE 1 ANNOUNCE 2

ANSWER ON

INCOMING

POWER

MESSAGES

RING SELECT

9V DC

TOLL

2 •

• SAVER

•

MINUTE

—␣ plays back messages and announcements.

—␣ microphone picks up voice to record announcements or

messages.

Announce 1

—␣ tapping selects and plays outgoing announcement

(OGA) #1. Press and hold to record new greeting.

Announce 2

—␣ tapping selects and plays OGA # 2. Press and hold

to record new greeting.

Answer On

—␣ turns answer function on or off. (Message indicator

displays '—␣ —" for off.)

Message Indicator Display

Erase

—␣ allows you to erase selected messages or all messages.

Review

—␣ during playback, replays an earlier recorded message in

sequence.

10.

Stop Button Skip

—␣ stops functions.

—␣ during playback, skips message and moves to the next in

sequence.

11.

Instant Replay

—␣ plays back the last 8 seconds of a message you're

listening to.

12.

Mailbox 2

13.

Main

14.

Mailbox 3

15.

Slide Out Tray

16.

Incoming Messages

—␣ Tap to play messages in mailbox #2.

—␣ Tap to play messages in main mailbox (Mailbox 1).

—␣ Tap to play messages in mailbox #3.

—␣ contains Quick Reference Guide.

—␣ sets answerer to record messages up to 2

minutes or 4 minutes in length.

17.

Ring Select

—␣ selects number of rings (2, 4, or Toll Saver) for answer function pick-up. The machine will answer on the number ring selected.

18.

Power Jack

—␣ AC/DC Adapter input jack. Also provides Answerer

reset.

19.

Line Jack

20.

Line Jack

21.

Volume

22.

Time/Day Set

— connects to telephone wall jack.

—␣ connects answerer to telephone.

— sets volume for unit.

—␣ allows setting of time/day stamp which is added

after incoming messages.

• Hour button —␣ sets the hour.

• Minute Button —␣ sets the minute.

• Day/Time Check Button —␣ sets day of the week. Also provides

•

Three-Digit Security Code

from another location.␣ (Security Code can be found on the bottom of the answerer).

9-volt battery compartment

•

audible time/day setting report.

—␣ allows you to call your GE Model 2-9876 Answerer

—␣ located on the bottom of the answerer.

INSTALLATION

A. Setting Up The Answerer

Follow these steps to set up your new Desktop GE Model 2-9876 Answerer for proper operation.

Install the 9 Volt Battery

The 9 volt battery will provide back-up power during temporary power outages. Using a pointed object, insert in opening of battery compartment on bottom of BASE and pop up. Insert battery and snap into place. Replace battery cover.

ATTENTION:

CORD FROM WALL BEFORE

CHANGING BATTERY

CAUTION:

DEBRANCHER LE TELEPHONE

DE LA PRISE MURALE VANT

DE CHANGER LES PILE

UNPLUG PHONE

Connect the Line Cord

Plug one end of the telephone line cord into the "TO WALL OUTLET" jack at the rear of the unit. Plug the other end into the telephone outlet. An RJ11C outlet jack is required. If you don't have this type of outlet jack, an adapter can be purchased from any telephone store.

POWER

9V DC

TOLL

Connect your Telephone

• SAVER

FROM

TO WALL

TELEPHONE

OUTLET

(If you do not want to connect a telephone to the Answerer, go to step 3.) Plug your telephone cord to the "FROM TELEPHONE" jack at the rear of the unit.

INCOMING MESSAGES

2 MINUTE

Connect the Power Cord

Plug the right angle plug on the power cord into the "

POWER

RING SELECT

9V DC

TOLL

2 •

• SAVER

•

MINUTE

TO WALL OUTLET

TELEPHONE

FROM

POWER

jack at the rear of the unit.

Plug in the Power Supply

INCOMING MESSAGES RING SELECT

MINUTE4MINUTE

POWER

TOLL

2 •

9V DC

SAVER

• 4

Plug the power supply into the 110 VAC power outlet. A powerup tone will be heard and the The

ANNOUNCE 1

and

Note: If message display flashes "00" and "Lo", then the unit does not detect fresh 9V battery in place.

MESSAGES

ANNOUNCE 2

DIGITAL

ANNOUNCE 1 ANNOUNCE 2

ANSWER ON

display will read "00".

LED's will flash.

....................................

MESSAGES

ERASE

REVIEW STOP SKIP

MAILBOX 2

INSTANT REPLAY

MAILBOX 3

MAIN

ANSWERER OPERATION

A. Answer On/Off

1. Rotate the

2. To turn off, press functions are off." The

Note: The messages and setting contained within the Answerer will not erase when the unit is off. The unit simply does not answer incoming calls.

3. To turn on, press for the first time, it should turn 'on' automatically.) Voice will announce "Answer functions are on." The will indicate the total number of messages stored in the unit.

VOLUME

control to a comfortable level (usually midway.)

ANSWER ON

ANSWERER ON

. Voice will announce "Answer

MESSAGES

display will indicate "— —".

. (If you are plugging in the unit

MESSAGES

ANSWER ON

MESSAGES

display

B. Setting The Time/Day Stamp

The Time/Day is added to the end of each message or memo. Before using your new Answerer, the time/day stamp should be properly set.

1. Rotate the VOLUME control to a comfortable level (usually midway.)

2. The Time/Day Stamp controls are located on the side of the Answerer.

Set hour

a) Advance the hour by pressing and

holding or tapping the HOUR button until the Voice indicates the appropriate hour, 1-12.

Note: Voice will announce "AM"or "PM" as it reaches one o'clock while advancing hours.

b) Release the button when the correct

hour is voiced.

Set Minute

a) Advance the minute by a combination

of pressing and holding or tapping the

MINUTE

button until the Voice

indicates the correct minute, 0-59.

b) Tapping the button advances minute

by single digits 0, 1, 2, 3...59.

c) Pressing and holding the button

advances minute by increments of five, 0, 5, 10, 15...55.

VOLUME

TIME/DAY SET

HOUR MINUTE DAY

TIME/DAY SET

HOUR MINUTE DAY

CHECK

TIME

CHECK

Set Day

a) Advance the day by pressing and

holding the DAY/TIME CHECK button until the Voice announces

TIME/DAY SET

each day in sequence.

b) Release the button at correct day.

HOUR MINUTE DAY

CHECK

TIME

6. Checking the Time/Day Stamp: a) Tap the DAY/TIME CHECK button.

b) The Voice will respond with the

current time and day.

Note: A time check can be made at anytime answering system is not in use.

Important: If the Time/Day Stamp has not been set, the voice system

will announce the following during a time check and at the end of each message play "1:00 AM Monday."

C. Recording And Playback Of Outgoing

Announcements (OGAs)

Your new Answerer is equipped with the capability of selecting one of two outgoing announcements (OGA). Before using

ANNOUNCE 1 ANNOUNCE 2

you should record an OGA. This is the announcement the caller will hear when the unit answers a call.

Announcement 1 recording/playback

a) To record an announcement, press and hold

ANNOUNCE 1

button. Wait for a beep. Speak clearly and close —␣ about 9 inches —␣ to the microphone. Recording will stop when button is released and another beep will sound.

b) The

LED

above the button will stay ON.

c) Tap

ANNOUNCE 1

Announcement 2 recording/playback

a) To record an announcement press and hold

button and the unit will play back your OGA.

ANNOUNCE 2

button. Wait for a beep. Speak clearly and close to the microphone. Recording will stop when the button is released and another beep will sound.

b) The

LED

above the button will stay ON.

c) Tap

ANNOUNCE 2

To record a new announcement,

button and the unit will play back your OGA.

simply record over the old one.

D. Selection Of Announcement 1 or 2

1. The selected OGA will have the LED ON over the button.

2. Tap the ANNOUNCE 1 or ANNOUNCE 2 button to select which announcement you wish to greet caller. (The OGA will play back when selected.)

3. If both announcement LED's are flashing, there are no valid recorded announcements, in which case the unit's built-in default outgoing

announcement of "Please leave message after tone" will be used to answer the phone.

ANNOUNCE 1 ANNOUNCE 2

E. Typical Announcements That Refer Callers To

Mailboxes

Since your new answerer has the advanced feature of being supplied with three Mailboxes (Main Mailbox, Mailbox 2 and Mailbox 3) a calling party using a touch tone telephone may choose to leave a message in a particular mailbox. (A party calling from a rotary phone can only leave a message in the main mailbox.)

For a calling party to leave a message into a particular mailbox, the party is required to press '1' for the main mailbox, '2' for mailbox 2, or '3' for mailbox 3, from the calling phone. If pressed during the OGA or within five seconds after the beep at the end of the OGA, the unit will announce "Leave Message," beep, and then start recording for that particular mailbox. If no key is pressed the message will go into the main mailbox.

Example Greetings Example A:

calling from a touch tone phone, press '2' to leave a message for Mary, press '3' to leave a message for Kathy, or wait for the tone and leave a message in our Main Mailbox. Thank you."

Example B:

now. If you are calling from a touch tone phone, press '1' to leave a message for the receptionist, press '2' to leave a message for accounting, or press '3' to leave a message for sales, or wait for the tone and leave a message in our Main Mailbox. Thank you."

Note: The fourteen-minute all-digital memory is shared between the announcements and all messages and memos. The briefer your announcements, the more memory there will be left for messages.

"Hello, we cannot come to the phone right now. If you are

"Hello, this is XYZ company. We cannot take your call right

ANSWERER OPERATION

F. Recording A Memo

Press and hold the desired MAILBOX button. Recording will start after the beep. Speak into the microphone and release the Mailbox button when finished. Another beep will indicate the end of the recording and the MESSAGES indicator will be advanced by one count.

Note: A recorded MEMO is then treated like any other message stored in a specific mailbox.

MESSAGES

ERASE

ANNOUNCE 1 ANNOUNCE 2

ANSWER ON

REVIEW STOP SKIP

MAILBOX 2

INSTANT REPLAY

MAILBOX 3

MAIN

G. Message Counter Display Operation

The MESSAGES indicator will display the following in the two-digit display.

1. If answerer is ON, the total number of messages in memory in all mailboxes will be displayed, 00 to 40.

2. If answerer is

OFF

display show "— —".

, the

LED

MESSAGES

0 1

3. If answerer is not receiving AC power, the display will be blank.

4. If a mailbox is selected to play, the total number of messages in

MESSAGES

——

that mailbox will be displayed momentarily. Then, the display will show the message number being played.

5. If the battery needs to be replaced

MESSAGES

or there is no battery installed, the

LED

display will flash "Lo".

6. If memory is full, the display will flash rapidly.

H. Automatic Answering Operation

If the message indicator reads "—␣ —", tap

ANSWER ON

button to turn answerer on.

When the system answers a call, the caller hears the selected outgoing announcement followed by a beep.

After the caller leaves a message, the answerer notes the time and day at the end of the message. The message is stored in the selected mailbox and the

MESSAGES

window displays the total number of messages currently stored in the answerer.

The Auto Disconnect Feature

Lifting the

HANDSET

on any telephone on the same line while the answerer is recording a phone message will automatically interrupt and stop the answerer portion of the unit. This allows you to screen your calls.

The Super "VOX" Feature

Super VOX is a sound recognition feature built into the electronics of your answerer. This feature saves memory space by hanging up when: the caller hangs up; it hears a dial tone; or, call progress signals (computer or FAX signals) are heard.

Note: Message recording will be terminated in any one of the following conditions:

1. The

STOP

button is pressed.

2. An extension phone is picked up.

3. Super

VOX

times out.

4. The maximum message length time is reached (2 minutes or 4 minutes).

5. Recording memory is full (14 minutes total).

6. Dial tone is detected.

MESSAGES

——

ANSWER ON

MESSAGES

I. Setting The Answerer For Incoming Messages Time

Limit

1. Setting the switch on the back of the Answerer

2 MINUTE

to caller to leave messages up to 2 minutes in length.

2. Setting the switch on the back of the Answerer

4 MINUTE

to caller to leave messages up to 4 minutes in length.

INCOMING MESSAGES

position allows the

INCOMING MESSAGES

position allows the

INCOMING MESSAGES

2 MINUTE

MINUTE

ANSWERER OPERATION

J. Volume Control

You can use the volume control on the side of the Answerer to adjust the volume of the system's speaker. Rotate the knob until you find a comfortable volume level.

VOLUME

K. Screening Your Calls

Two settings are essential to using the Answerer's Call Screening feature

1. Turn the Answerer

2. Set the

VOLUME

can be heard from wherever

to a level that

ANSWER ON

VOLUME

you are.

If a call comes in that you decide to take, lift the handset of any telephone on the line. The system will stop recording and you may speak to the caller. No further message space will be used by the call.

L. Setting The Ring Select Switch

Set the

RING SELECT

Saver to choose the number of rings before the system answers.

1. Position '2' —␣ the unit will answer on the second ring.

2. Position '4' — the unit will answer on the fourth ring.

3. Position will answer on the second ring if you have new messages and answer on the fourth ring if there are no new messages.

Use the

TOLL SAVER

location to check for messages. If you have new messages waiting the system will answer on the second ring. If there are no new messages, the phone will answer on the fourth ring. You can then hang up on the third ring to avoid paying long distance charges.

switch on the back of your Answerer to 2, 4, or Toll

TOLL SAVER

— the unit

RING SELECT

2 •

•

TOLL

• SAVER

setting when you will be calling from another

Digital Telephone Answerer

MODEL 2-9876

1 Dial telephone number and wait

for system to answer.

2 Press any key for OGA

(Outgoing Announcement) bypass

3 Enter 3-digit security code

after transfer tone.

4 Enter Touch Tone Command,

Press 9 for Voice Menu.

5 Hang up.

Write 3-digit security code in boxes.

Digital Telephone Answerer

MODEL 2-9876

1 Dial telephone number and wait

for system to answer.

2 Press any key for OGA

(Outgoing Announcement) bypass

3 Enter 3-digit security code

after transfer tone.

4 Enter Touch Tone Command,

Press 9 for Voice Menu.

5 Hang up.

Write 3-digit security code in boxes.