GE 2-9772 User Manual

2-9772

25-Channel Cordless Telephone
with Caller ID
User’s Guide

We bring good things to life.

1

IMPORTANT INFORMATION

NOTICE: The Industry Canada label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective, operational and
safety requirements. The Industry Canada does not guarantee the equipment will operate to
the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected
to the facilities of the local telecommunications company. The equipment must also be
installed using an acceptable method of connection. The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some
situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe systems, if present, are
connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.

NOTES: This equipment may not be used on coin service provided by the telephone
company.

Party lines are subject to telephone company tariffs and, therefore, you may not be able to
use your own telephone equipment if you are on a party line. Check with your local
telephone company.

HEARING AID COMPATIBILITY

This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.

INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

CAUTION

RISK OF ELECTRIC SHOCK
DO NOT OPEN

CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USER­SERVICEABLE PARTS IN­SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.

WARNING:

OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.

TO PREVENT FIRE

THE LIGHTNING
FLASH AND ARROW­HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.

2

TABLE OF CONTENTS

MPORTANT INFORMATION ................... 2

I

EARING AID COMPATIBILITY .............. 2

H

INTRODUCTION ..................................... 4

CALLER ID ........................................ 4

CALL WAITING ................................... 4

CALLER ID WITH CALL WAITING .......... 4

OICE MESSAGING ........................... 4

V

ANDSET SOUND SIGNALS ................ 5

H

INSTALLATION AND SETUP ...................... 6

ODULAR JACK REQUIREMENTS ......... 6

M

ESKTOP INSTALLATION...................... 7

D

WALL MOUNT INSTALLATION .............. 8

NSTALLING THE BATTERY ........................ 9

I

TO REPLACE THE BATTERY: ................... 9

TELEPHONE SETUP .......................... 10

ETTING THE AREA CODE FOR

S

CALLER ID ................................. 10

TELEPHONE OPERATION ....................... 11

ECEIVING A CALL .......................... 11

R

AKING A CALL ............................. 11

M

PHONE LIGHT ............................... 11

REDIAL ....................................... 11

LASH BUTTON .............................. 11

F

CHANNEL BUTTON .......................... 11

EMPORARY TONE .......................... 12

T

AGING THE HANDSET ..................... 12

P

RINGER SWITCH .............................. 12

OLUME SWITCH ............................ 12

V

ALLER ID OPERATION ........................ 13

C

RECEIVING AND STORING CALLS ........ 13

ESSAGE ERRORS ...................... 14

M

EVIEWING MESSAGES .................... 14

R

DIALING A CALLER ID NUMBER ......... 15

ELETING CALLER ID RECORDS ......... 15

D

PECIAL FEATURES ............................. 16

S

C

ALL WAITING WITH CALLER ID ........ 16

STORING NUMBERS IN MEMORY ....... 16

NSERTING A PAUSE IN THE DIALING ...

I

EQUENCE .............................. 17

S

CHANGING A STORED NUMBER ...... 18

IALING A STORED NUMBER ......... 18

D

HAIN DIALING FROM MEMORY ..... 18

C
REVIEWING AND DELETING STORED

NUMBERS ............................... 19

ERY IMPORTANT PERSON (VIP)

V

FEATURE........................................ 19

TORING A VIP NUMBER IN MEMORY19

S

ALLING A VIP NUMBER .................. 19

C

REMOVING A VIP NUMBER ............... 20

RASING ALL VIP NUMBERS ............. 20

E

OICE MESSAGING ......................... 21

V

GENERAL PRODUCT CARE .................... 22

ATTERY SAFETY PRECAUTIONS ............ 22

B

ESSAGE INDICATORS ......................... 23

M

TROUBLESHOOTING TIPS ...................... 24

ALLER ID..................................... 24

C

ALL WAITING ............................... 24

C

TELEPHONE .................................... 24

ATTERY........................................ 26

B

ALLER ID/CALL WAITING/VOICE

C

MESSAGING ................................... 27

AUSES OF POOR RECEPTION ............... 27

C

ELEPHONE NETWORK INFORMATION ...... 27

T

INDEX ............................................... 28

CCESSORY ORDER FORM ................... 30

A

NTERFERENCE INFORMATION ................. 31

I

REN NUMBER ................................... 31

ERVICE ............................................ 32

S

VERY IMPORTANT: To fully take
advantage of this phone's features,
you must subscribe to Caller ID, Call
Waiting and Voice Message services
from your telephone company. See
"Introduction," page 4.

3

INTRODUCTION

Your GE cordless phone is designed to give you flexibility in use and high
quality performance. You can use this phone with basic telephone service,
but it fully functions when equipped with the following features:

CALLER ID

This feature allows you to see the number or name and number of
the person calling before you answer the phone.

CALL WAITING

This feature allows you to answer incoming calls while you are
talking on the phone.

CALLER ID WITH CALL WAITING

Also known as Type II Caller ID, this feature allows you to see the
name and number of a call that beep in while you are talking on
the phone with someone else.

VERY IMPORTANT: The Caller ID with Call Waiting feature of this
phone is totally dependent upon your phone company's capabilities.
You may subscribe to one service or the other, or even to both, and
this phone will function properly.

But to take advantage of the Caller ID with Call Waiting feature, you
must call your local phone company and tell the representative that
you have a Caller ID/Call Waiting device that integrates the two
services, regardless of whether or not you already subscribe to one or
both services independently.

The phone companies that do have the ability to integrate Call Waiting
and Caller ID must program your telephone line for the feature to work.

VOICE MESSAGING

This features, which requires a subscription from the telephone
company, allows callers to leave messages while you are talking
on the phone.

4

VERY IMPORTANT: To fully take advantage of this phone's features, you must
subscribe to Caller ID, Call Waiting and Voice Message services from your
telephone company.

LCD (page 13)

DELETE (page 15, 19, 20)

ENTER (page 10, 14, 16, 19, )

DELETE

ENTER

PHONE

CALL BACK

CALL BACK (page 15, 20)

VIP

VIP (page 19-20)

PHONE (page 11, 18)

TONE (page 12)

FLASH (page 11)

1

GHI

4

PRS

7

TONE

*

N

A

H

C

H

S

A

L

F

CHANNEL (page 11)

ABC

JKL

TUV

OPER

E

N

DEF

2

5

8

0

L

3

MNO

6

WXY

9

DIAL 1+

#

M

E

M

O

R

Y

R

E

D

I

A

L

MEMORY (page 16-19)

DIAL 1+ (page 15, 20)

REDIAL (page 11)

HANDSET SOUND SIGNALS

Signal Meaning

Three long beeps Page signal
A long warbling tone (with ringer on) Signals an incoming call
Four short beeps Low battery warning

number
buttons

5

INSTALLATION AND SETUP

Make sure your package includes the items shown here.

Short telephone line cord

Telephone line cord

Base

CHARGE

IN USE

PAGE / FIND

CALL

REPT

A.M.

#

8/11

25

10:51

NEW

MEMO

JOHN SMITH

DELETE

CALL BACK

PHONE

ENTER VIP

ABC

DEF

MNO

JKL

GHI

TUV

WXY

PRS

OPER

TONE

#

M

L

E

E

N

M

N

O

A

R

H

Y

C

R

E

H

D

S

I

A

A

L

L

F

Handset

AC power supply

wall mount bracket

NOTE: Use only the Thomson 5-2385 power supply that came with this unit.

Using other adapters may damage the unit.

MODULAR JACK REQUIREMENTS

You need an RJ11(CA11A) type modular jack, which is the
most common type of phone jack and might look like the
one pictured here. If you don’t have a modular jack, call
your local phone company to find out how to get one
installed.

INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and VCRs. To minimize or prevent
such interference, the base of the cordless telephone should not be placed
near or on top of a TV or VCR. If such interference continues, move the
cordless telephone farther away from the TV or VCR.

Digital Security System

When you place the handset in the base, the unit verifies its security code
which prevents false ringing from other cordless telephones. After a
power outage or battery replacement, you should place the handset in the
base for about 20 seconds to reset the code.

6

DESKTOP INSTALLATION

3

1

2

5

1
2
3

1. Cradle the phone.

2. Plug the power supply cord into the
base and then into an AC outlet.

3. Raise the base antenna.

4. Allow phone to charge for 12

hours before using the first time.

The CHARGE/IN USE light comes on indicating that the battery is

charging.

5. Connect the telephone cord to the phone and then to the wall jack.

4
5
6
7
8
9
0

PHONE NO.

CHARGE

IN USE

PAGE / FIND

4

CHARGE/
IN USE
light

IMPORTANT: Because cordless phones operate on electricity, you should have
at least one phone in your home that isn’t cordless, in case the power in your
home goes out.

7

WALL MOUNT INSTALLATION

PAGE / FIND

CHARGE

IN USE

PHONE NO.

1
2
3
4
5
6
7
8
9
0

Because it is necessary to cradle the
handset for 12 hours prior to connecting
it for use the first time, it is better to
leave the unit on a flat surface during
initial charge before attempting to hang it
on the wall.

1. Cradle the handset.

2. Connect the power supply adapter into
the base and then an AC outlet.

3. Allow phone to charge for 12

hours before using the first time.

The CHARGE/IN USE light comes on

indicating that the battery is charging.

4. Plug the short phone line cord into the
phone jack on the back of the unit.

5. Attach the wall mount by inserting the
two tabs at the top and then snapping
the tab at the bottom into place.

1

2

3

CHARGE/
IN USE
light

CALL

REPT

A.M.

#

8/11

25

10:51

NEW

MEMO

JOHN SMITH

DELETE

ENTER VIP

GHI

PRS

TONE

CALL BACK

PHONE

ABC

DEF

MNO

JKL

TUV

WXY

OPER

#

CHARGE

IN USE

PAGE / FIND

4

6. Slip the mounting holes over the wall
plate posts and slide the unit down
firmly into place. (Wall plate not
included.)

8

5

INSTALLING THE BATTERY

The handset comes with a brand new, consumer-replaceable nickel
cadmium (NiCad) battery pack. With normal use and recharging, a NiCad
battery pack should last a full year. Use only GE BT-12 replacement battery.

TO REPLACE THE BATTERY:

1. Make sure phone is OFF before you replace battery.

2. Slide open
the battery
compartment
door.

6. Replace and
plug in the
new battery
pack.

Battery Holding Strap

3. Unhook the
strap holding
the battery in
place.

7. Reconnect
the strap to
secure the
battery.

Plug

4. Pull out the
battery plug.

8. Replace the
battery
compart­ment door.

5. Remove the
battery pack.

1
2
3
4
5
6
7
8
9
0

PHONE NO.

9. Charge the
battery for
12 hours
before use.

CHARGE

IN USE

PAGE / FIND

9

TELEPHONE SETUP

After charging the handset for an initial 12 hours:

1. Set the PULSE/TONE switch to TONE for touch-tone service or PULSE
for rotary service. If you don’t know which type of service you have,
check with the phone company.

2. Plug the telephone line cord into the base and into a modular jack.

3. Turn on the RINGER switch so the handset rings for incoming calls.

H

V

I

O

.

L

.

U
L
O

M
W

E

3

O

2

1

PULSE/TONE switch

R
N

I
.

N
.

G
O

E

RINGER

R
F
F

switch

SETTING THE AREA CODE FOR CALLER ID

Setting your area code is necessary for proper caller ID operation.
Once you set the code, the phone will automatically remove it from local

calls within your area before it stores the number in memory. This will
enable you to use the Redial feature more efficiently because you will not
have to remove the code each time you call that number.

To set your area code:

1. Make sure the phone is OFF.

2. Press ENTER. The Caller ID display on the handset prompts you to
enter your area code.

3. Enter your 3-digit area code by pressing the appropriate number keys.
The phone emits 2 beeps to confirm it has accepted the area code entry.

4. To change or enter your area code again, follow steps 1-3 above.

10

TELEPHONE OPERATION

RECEIVING A CALL

1. Check the display to see who is calling.

2. Press the PHONE button to answer the call.

MAKING A CALL

To make a call, press the PHONE button before you
dial and press it again to hang up.

PHONE LIGHT

You know the phone is on when you see the
PHONE light on the handset come on.

REDIAL

Press the REDIAL button to redial the last number
you dialed.

FLASH BUTTON

Use the FLASH button to activate custom calling
services, such as call waiting or call transfer. These
services are available through your local phone
company. The FLASH button is also used to enter a
pause in the dialing sequence (see p. 17).

TIP: Do not use the PHONE button to activate
custom calling services, such as call waiting, or you
will hang up the phone.

PHONE

PHONE

PHONE

REDIAL

FLASH

CHANNEL BUTTON

While talking, you might need to manually change
the channel in order to get rid of static. Press and
release the CHANNEL button to advance to the
next clear channel.

CHANNEL

11

TEMPORARY TONE

V

O
L
U
M

E

R
I

N
G
E
R

H
I
.

.
L
O
W

.
.

O
N

O
F
F

This feature enables Pulse (rotary) service phone users to access touch­tone services offered by banks, credit card companies, etc., by pressing
the TONE button to temporarily make the phone touch-tone compatible.
To get information about your bank account, for example, you would:

1. Call the bank’s information line.

2. Press the TONE button (

TONE

) after your call is answered.

3. Follow the voice instructions to complete your transaction.

4. Hang up when finished. The phone returns to Pulse (rotary) service.

PAGING THE HANDSET

Press the PAGE/FIND button on the
base to get the attention of the person
using the phone or to locate a mis­placed handset.

If you press and hold PAGE/FIND for
3 seconds, the handset beeps for
30 seconds. Or, you can press PHONE
on the handset to stop the beeping.

VOLUME
switch

CHARGE

IN USE

PAGE / FIND

PAGE/FIND
button

RINGER
switch

12

CALLER ID OPERATION

VERY IMPORTANT: The Caller ID feature of this product requires a subscrip-

tion to Caller ID service from your telephone company.

Time

10:51

A.M.

Date

8/11

NEW

234 567 8901

Call sequence number

CALL

#

25

Caller ID phone
number

JOHN SMITH

Caller ID name

This caller ID cordless telephone receives and displays information
transmitted by your local phone company. This information can include
the phone number, date and time; or the name, phone number, date
and time.

RECEIVING AND STORING CALLS

When you receive a call, the information is transmitted by the phone
company to your caller ID telephone between the first and second ring.

• You can monitor the information as it is displayed and decide whether
or not to answer the call.

• If you are not at home, the telephone stores the information so that you
can see who called while you were out.

Note: The Caller ID memory holds 25 names and numbers. When the memory
is full, only the most recent calls are stored. The oldest stored number in
memory is deleted to make room for the newest call, which will be designated
as call #25 in the Caller ID display.

13

REVIEWING MESSAGES

As calls are received and stored, the display is updated to let you know
how many calls have been received.

• Press the arrow up button to begin with the oldest call and scroll
toward more recent calls (higher numbers).

• Press the arrow down button to begin with the most recent call and
scroll toward older calls (lower numbers).

As you review calls, the display shows you
the following information:

• ...the telephone number of the caller

• ...the number of the call, with regard to

the order received

• ...the name of the caller, if this service is

available in your area

• ...time and date the call was received.

If the number does not fit in the display,
press ENTER to see the rest of the Caller
ID information.

MESSAGE ERRORS

• If there is an error in the transmission of

information to your caller ID phone,

CALLER ID ERROR

display.

• If you have not subscribed to Caller ID

service or it is not working,

ID

will show in the display.

appears in the

NO CALLER

8/11

NEW

#

25

10:51

A.M.

CALL

234 567 8901

JOHN SMITH

This caller ID record shows that
John Smith called at 10:51 a.m. on
August 11. This is the 25th call
stored in memory and it is a new
call.

NOTE: Check with your local
phone company regarding
name service availability.

CALLER ID ERROR

NO CALLER ID

14

DIALING A CALLER ID NUMBER

ERASE CALL ID?

ERASE ALL?

• Make sure the phone is OFF.

• Use the arrow buttons to display the desired

caller ID record.

• Press the CALL BACK button if the number

is local.

• Press the # key (DIAL 1+) to dial a long

distance number or a number that requires
you to dial "1" for proper connection.

DELETING CALLER ID RECORDS

CALL BACK

DIAL 1+

#

To delete only the record in the display:

1. Press or to review CID records.

2. Select the record to delete.

3. Press DELETE.
The display asks you to confirm the deletion.

4. Press DELETE again to erase the record.

To delete all the records in memory:

1. Press or to review CID records.

2. Select the record to delete.

3. Press and hold DELETE.
The display asks you to confirm that you

want to erase all records.

4. Press DELETE again to erase all records.

DELETE

DELETE

DELETE

DELETE

15

SPECIAL FEATURES

CALL WAITING WITH CALLER ID

Provided your telephone company is able to
integrate Caller ID and Call Waiting services, you
will see who is calling you when you hear the call
waiting beep. The caller identification informa-

12:2

P.M .

4/3

CALL

NEW

#

13

109 876 5432

JANE DOE

tion appears in the display after you hear the
tone.

• Press the FLASH button to put the person to

FLASH

whom you're talking on hold and answer the
incoming call.

STORING NUMBERS IN MEMORY

You can store up to 10 numbers in memory for quick dialing. This memory
feature is in addition to the 25 caller ID records and the 5 VIP records that
can occupy memory space.

The phone must be OFF when you store numbers.

1. Press the MEMORY button.
The display prompts you to '

Enter Name

.'

2. Press ENTER.

3. Use the keypad to store a name. More than
one letter is stored in each of the number keys.
For example, to enter

Joe Smith

: press 5 for J;
press 6 three times for O; press 3 two times for
E; press 1 to enter a space before you start
entering the last name; press 7 four times for
S; press 6 for M; press 4 three times for I;
press 8 for T; and 4 two times for H.

• If you are using two letters consecutively that
are stored in the same number key, you must
press ENTER between the letters. For ex­ample, if you enter Barb, press 2 two times for

MEMORY

GHI

PQRS

TONE

ABC

JKL

TUV

OPER

ENTER

ENTER

DEF

MNO

WXYZ

#

16

B; press ENTER; press 2 for A; 7 three times
for R; and 2 two times for B. You need to
press enter between the B and the A since
they are stored within the same number key.

NOTE: To enter characters other than letters,
press and scroll through the choice available on
numbers 1,2,3,4,5,6 and 8.

4. Press MEMORY.

The display prompts you to

'Enter Tel Number.'

TIP: If you make a
mistake while storing
names and numbers,
you can use the
DELETE button to
backspace and correct
errors.

MEMORY

5. Use the keypad to enter the number you want
to store (up to 24 digits).

MEMORY

6. Press MEMORY and then press a number
key (0-9) to store the dialed number in that
memory location.

7. Record whose number is stored in the
location on the memory directory card on the
back of the handset. You will also be able to
view the name and number in the display.

NOTE: If you do not want to enter the name,
skip Step 3.

INSERTING A PAUSE IN THE DIALING SEQUENCE

Press the FLASH button to insert a delay in the
dialing sequence of a stored telephone number when
a pause is needed to wait for a dial tone - for example,
after you dial 9 for an outside line or to wait for a
computer access tone. Each pause counts as 1 digit
in the dialing sequence.

FLASH

VERY IMPORTANT: If you make test calls to emergency numbers stored in
memory, remain on the line and briefly explain the reason for the call to the
dispatcher. Also, it is a good idea to make these calls in off-peak hours, such as
early morning or late evening.

17

CHANGING A STORED NUMBER

Use the same procedure to change a stored
number as you do to store a number—in a
sense, you are just reassigning the memory
location.

DIALING A STORED NUMBER

PHONE

1. Make sure the phone is ON by pressing the
PHONE button.

MEMORY

2. Press MEMORY

3. Press the number (0-9) for the desired
memory location OR use the arrow buttons

CALL BACK

to scroll through the numbers stored in
memory and press CALL BACK when you
reach the desired number.

CHAIN DIALING FROM MEMORY

Use this feature to make calls that require a sequence of numbers, such as
a calling card number used for a frequently called long distance number.
The following example shows how you can store each part of the long
dialing sequence and use chain dialing to make a call through a long
distance service:

The Number For Memory Location

Long distance access number 7
Authorization code 8
Frequently called long distance number 9

1. Make sure the phone is ON.

2. Press MEMORY and then press 7.

3. When you hear the access tone, press
MEMORY and then press 8.

4. At the next access tone, press MEMORY
and then 9.

18

TIP: Wait for the access
tones before pressing
the next memory
button or your call
might not go through.

REVIEWING AND DELETING STORED NUMBERS

MEMORY

1. Press MEMORY

2. Press the arrow keys to view the entry.

3. While the entry is displayed, press the

DELETE

DELETE key to delete the entry.

The display asks you to confirm that you

want to delete the entry.

4. Press DELETE a second time to delete the
entry.

ERASE MEMO?

DELETE

To exit the memory review mode, press the
memory location button again.

VERY IMPORTANT PERSON (VIP) FEATURE

You can designate 5 Caller ID records as VIP. Each time someone on the
VIP list calls, you will hear a distinct ring.

STORING A VIP NUMBER IN MEMORY

1. Use the arrow buttons to scroll through the

Caller ID records for desired number.

2. Press VIP.

3. Press ENTER.

The phone emits 2 beeps to confirm it has
transferred the number from Caller ID memory
into VIP memory.

VIP

ENTER

CALLING A VIP NUMBER

1. Press the VIP button.

2. Use the arrow buttons to scroll through the

VIP list.

VIP

19

3. When you see the desired name/number in
the display, press CALL BACK for local
calls.
If the VIP number is long distance, just
press # (DIAL 1+). # automatically enters
the "1" needed to complete a long distance
call.

CALL BACK

REMOVING A VIP NUMBER

1. Press VIP.

2. Use the arrow buttons to scroll through the
VIP list.

3. When you see the desired name/number in
the display, press DELETE.

Note: If name information is not in the caller
ID record, the name will not be stored in the

memory location.

4.

ERASE CALLER ID?

appears in the display.

Press DELETE again.

ERASING ALL VIP NUMBERS

1. Press VIP and the arrow keys.

2. Press and hold the DELETE button.

3.

ERASE ALL VIP

4. Press DELETE again.

? appears in the display.

VIP

A.M.

8/11

10:51

DELETE

VIP

ERASE ALL VIP?

DELETE

DELETE

CALL

NEW

#

25

234 567 8901

JOHN SMITH

20

VOICE MESSAGING

PAGE / FIND

CHARGE

IN USE

Provided your phone company offers
voice messaging service and you
subscribe to it, the CHARGE/IN USE
light on the base will flash when the
phone is not in use to indicate there
is a message waiting. It will stop
flashing after the message has been
reviewed.

flashes to
indicate
message
waiting

21

BATTERY SAFETY PRECAUTIONS

• Do not disassemble, mutilate, puncture, wet, or dispose of battery in

fire. Like other batteries of this type, if it is burned or punctured, it could
release toxic materials which can cause injury.

• Keep batteries out of the reach of children.

RBRC

NOTE: The RBRC seal on the battery used in your
Thomson Consumer Electronics product indicates

RBRC

Ni-Cd

that we are participating in a program to collect
and recycle Nickel Cadmium batteries throughout
the United States of America. Please call 1-800-8­BATTERY for information or contact your local
recycling center.

GENERAL PRODUCT CARE

To keep your telephone working and looking good, follow these guidelines:

• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.

• Avoid dropping the handset, as well as other rough treatment to the
phone.

• Clean the phone with a soft cloth.

• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.

• Retain the original packaging in case you need to ship the phone at a
later date.

• Periodically clean the charge contacts on the handset and base with a
soft cloth.

22

MESSAGE INDICATORS

The following indicators show the status of a message or the unit.

CALLER ID ERROR Caller information has been interrupted during

transmission or the phone is excessively noisy.

ENTER AREA CODE Prompt telling you to enter your area code.
ENTER NAME Prompt telling you to enter name into VIP

memory or one of the 10 memory locations.

ERASE ALL? Prompt asking you if you want to erase all Caller

ERASE ALL VIP? Prompt asking you if you want to erase all 5 VIP

ERASE CALL ID? Prompt asking you if you want to erase the

ERASE MEMO? Prompt asking you if you want to erase one of the 10

MESSAGE WAITING Somebody left a voice mail message. Note that voice

NEW Number of new calls since you last reviewed your

OUT OF AREA The incoming call is from an area not serviced by

PAGING YOU Someone is pressing the PAGE button.
PRIVATE The person is calling from a number that has been

REPT Repeat call message. Indicates that a new call from the

NO CALLER ID There is an incoming call, but you have not ordered

ID records.

records.

current Caller ID record or VIP record that is
shown on the display.

numbers stored in the phone's outgoing memory.

mail is a subscription service; check with your local
telephone company for availability.

messages.

Caller ID or the information was not sent

blocked from caller ID transmission.

same number was received more than once.

Caller ID service or it is not working properly.

23

TROUBLESHOOTING TIPS

CALLER ID

PROBLEM SOLUTION

No Display

Data Error Message

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

CALL WAITING

PROBLEM SOLUTION

You hear call
waiting tone but
number does not
appear in display.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

• If you are using battery power, try replacing the
battery.

• If you are using AC power, make sure that the
unit is connected to a non-switched electrical
outlet. Disconnect the unit from the plug and plug
it in again.

• The unit displays this message if it detects
anything other than valid Caller ID information
during the silent period after the first ring. This
message indicates either the presence of noises
on the line, or that an invalid message has been
sent from the telephone company.

• You must subscribe to Call Waiting for this
feature to work.

• Even if you have subscribed to both Call
Waiting and Caller ID, you must call your phone
company and tell them to integrate your Call
Waiting and Caller ID services.

TELEPHONE

PROBLEM SOLUTION

No dial tone

24

• Check installation:

— Is the base power cord connected to a working
outlet?

— Is the PHONE light on?
— Is the telephone line cord connected to the

base unit and the wall jack?

• Disconnect the base from the wall jack and
connect another phone to the same jack. If there
is no dial tone in the second phone, the problem
might be your wiring or local service.

• Is the handset out of range of the base?

• Make sure the battery is properly charged (12
hours).

• Is the battery pack installed correctly?

• Did the handset beep when you pressed the
PHONE button? Did the Phone-in-Use light come
on? The battery may need to be charged.

Dial tone is OK, but
can’t dial out

Handset does not ring

# button does not work

You experience static,
noise, or fading in and
out

• Make sure the TONE/PULSE switch on the base
is correctly set.

• Make sure the RINGER switch on the handset is
turned to ON.

• You may have too many extension phones on
your line. Try unplugging some phones.

• See solutions for “No dial tone.”

• Make sure phone is set to TONE.

• Change channels

• Is handset out of range? Move closer to the base.

25

• Does the base need to be relocated?

• Charge battery.

• Make sure base is not plugged into an outlet
with another household appliance.

Unit beeps

Memory Dialing

• Place handset in base for 20 seconds to reset
the security code. If that doesn’t work, charge
battery for 12 hours.

• Clean charging contacts on handset and base
with a soft cloth, or an eraser.

• See solutions for “No dial tone.”

• Replace battery.

• Did you program the memory location keys
correctly?

• Did you follow the proper dialing sequence?

• Make sure TONE/PULSE switch is correctly set.

• Did you reprogram numbers into memory after
power outage or replacing battery?

BATTERY

If you experience any of the following problems, even after fully recharg­ing the battery, you may need to replace the battery pack:

• Short talk time

• Poor sound quality

• Limited range

• CHARGE/IN USE light fails to light

26

CALLER ID/CALL WAITING/VOICE MESSAGING

One, two or all services
do not work

• Check with your telephone company to
make sure all services are programmed
on your telephone line.

• Check to make sure your telephone
company is capable of integrating Caller
ID with Call Waiting.

CAUSES OF POOR RECEPTION

• Aluminum siding on the building

• Foil backing on building insulation

• Heating ducts and other metal construction can shield radio signals

• You’re too close to appliances such as microwaves, stoves,
computers, etc.

• Atmospheric conditions, such as strong storms

• Base is installed in the basement or lower floor of the house

• Base is plugged into an AC outlet with other electronic devices

• Baby monitor is using the same frequency

TELEPHONE NETWORK INFORMATION

Should your equipment cause trouble on your line which may harm the
telephone network, the telephone company, where practicable, may notify
you that temporary discontinuance of service may be required. Where
prior notice is not practicable and the circumstances warrant such action,
the telephone company may temporarily discontinue service immediately.

The telephone company may make changes in its communications
facilities, equipment, operations or procedures where such action is
required in the operation of its business. If these changes are expected to
affect the use or performance of your telephone equipment, the telephone
company will likely give you adequate notice to allow you to maintain
uninterrupted service.

Notice must be given to the telephone company upon termination of your
telephone from your line.

27

INDEX

A

Accessory order form 30
Area code 10

B

Battery 9
Battery safety precautions 21

C

Call waiting 4, 23
Call waiting with caller ID 16
Caller ID 4, 23

CALLER ID ERROR

Caller ID operation 13
Caller ID with call waiting 4
Calling a VIP number 19
Causes of poor reception 26
Chain dialing from memory 18
Changing a stored number 18
Channel button 11

22

D

Deleting caller ID records 15
Deleting stored numbers 19
Desktop installation 7
Dialing a caller ID number 15
Dialing a stored number 18

E

ENTER AREA CODE
ENTER NAME
ERASE ALL VIP?
ERASE ALL?
ERASE CALL ID?
ERASE MEMO?

Erasing all VIP numbers 20

22

22

22

22

22

22

F

FCC registration information 2
Flash button 11

G

General product care 21

H

Handset sound signals 5
Hearing aid compatibility 2

I

Inserting a pause in the dialing

sequence 17
Installation and setup 6
Installing the battery 9
Interference information 31
Introduction 4

M

Making a call 11
Memory 16
Message errors 14
Message indicators 22

MESSAGE WAITING

Modular jack requirements 6

22

N

NEW

22

NO CALLER ID

22

O

OUT OF AREA

Out of range warning 5

22

P

Page signal 5
Paging the handset 12

PAGING YOU

22

28

Pause 17
Phone light 11

PRIVATE

22

R

Receiving a call 11
Receiving and storing calls 13
redial 11
Removing a VIP number 20
REN 31

REPT

22

Reviewing and deleting stored numbers

19
Reviewing messages 14
Ringer switch 12

S

Service 32
Setting the area code for caller ID 10
Setup 6
Signals an incoming call 5
Special features 16
Storing a VIP number in memory 19
Storing numbers in memory 16

T

Telephone 23

Telephone Network Operation 2
Telephone operation 11
Telephone setup 10
Temporary tone 12
Troubleshooting tips 23

V

Very Important Person (VIP) feature 19
Voice messaging 4, 21
Volume switch 12

W

Wall mount installation 8

29

TOTAL

QUANTITY

$9.95

PRICE*

$20.00

$5.00

✂

BT-12

5-2385

CATALOG NUMBER

FORM

ORDER

DESCRIPTION

Replacement handset battery

AC power supply adapter

ACCESSORY

30

Sales Tax................................................... ... $_______________

We are required by law to collect the appropriate sales tax for

each individual state, county, and locality to which the

merchandise is being sent.

Use VISA or MasterCard preferably. Money order or check must be in U.S. currency

only. No COD or Cash.

All accessories are subject to availability. Where applicable, we will ship a

superseding model.

Shipping, Handling, and Insurance............. $_______________

Total Amount Enclosed.................................$_______________

Mail order form and money order or check (in U.S. currency)

made payable to Thomson Consumer Electronics, Inc. to:

Consumer Electronics

Total Merchandise...........................................$_______________

*Prices are subject to change without notice.

For credit card purchases

Your complete charge card number, its expiration date and your

signature are necessary to process all charge card orders.

Copy your complete account number from your VISA card.

My card expires:

Copy your complete account number from your MasterCard.

Mail Order Department

Copy the number above your

name on the MasterCard

P.O. Box 8419

Ronks, PA 17573-8419

This is your return label. Please print clearly.

My card expires:

To :

Name________________________________________________________

Address_____________________________________ Apt.____________

City ________________________State________ ZIP_________________

Authorized Signature

CUSTOMER: CUT ALONG DOTTED LINE.

Please make sure that this form has been filled out completely.

____________________________________________________________________

INTERFERENCE INFORMATION

This equipment generates and uses radio frequency energy which may
interfere with residential radio and television reception if not properly in­stalled and used in accordance with instructions contained in this manual.
Reasonable protection against such interference is ensured, although there is
no guarantee this will not occur in a given installation. If interference is
suspected and verified by switching this equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following
measures: Reorient the radio/television receiver’s antenna, relocate the
equipment with respect to the receiver, plug the equipment and receiver into
separate circuit outlets. The user may also wish to consult a qualified radio/
television technician for additional suggestions. This equipment has been
fully tested and complies with all limits for Class B computing devices
pursuant to part 15 FCC Rules and Regulations. This apparatus does not
exceed the class B limits for RF noise emissions specified in the RFI regula­tions of the Industry Canada.

REN NUMBER

On the bottom of this equipment is a label indicating, among other information, the FCC
Registration number and Ringer Equivalence Number (REN) for the equipment. You must,
upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone
line and still have all of these devices ring when your telephone number is called. In most
(but not all) areas, the sum of the RENs of all devices connected to one line should not
exceed 5. To be certain of the number of devices you may connect to your line as deter­mined by the REN, you should contact your local telephone company.

31

SERVICE

Thomson Consumer Electronics Canada, Inc. warrants to the purchaser or gift
recipient that if any manufacturing defect becomes apparent in this product within
1 year from the original date of purchase, it will be replaced free of charge,
including return transportation.

This warranty does not include damage to the product resulting from accidents,
misuse or leaking batteries.
Should your product not perform properly during the warranty period, either:

1. Return it to the selling dealer with proof of purchase for replacement,
OR

2. Remove the batteries (where applicable), and pack product complete

with accessories in the original carton (or equivalent).

— Mail prepaid (with proof of purchase) and insured to:

Thomson Consumer Electronics Canada, Inc.

Distribution Centre
7400 A Bramalea Road

Mississauga, Ontario L5S 1X1

The provisions of this written warranty are in addition to and not a modification of
or subtraction from the statutory warranties and other rights and remedies
contained in any applicable legislation, and to the extent that any such provisions
purport to disclaim, exclude or limit any such statutory warranties and other rights
and remedies, such provisions shall be deemed to be amended to the extent
necessary to comply therewith.

If you are unable to find a qualified servicer for out of warranty service, you may
write to:

Thomson Consumer Electronics Canada, Inc.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944

Attach your sales receipt to this booklet for future reference. This information is
required if service is needed during the warranty period.

PURCHASE DATE ____________________________________________________________
NAME OF STORE ____________________________________________________________

Model 2-9772
15280600 (Rev. 2 E/F)
98-35
Printed in China

P.O. Box 1976, Indianapolis, IN 46206

© 1998 Thomson Consumer Electronics, Inc.

Trademark(s) ® Registered

Marca(s) ® Registrada(s)