GE 29391 User Manual
Call Waiting
Caller ID Speakerphone
User’s Guide
29391
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IMPORTANT INFORMATION
NOTICE: The Industry Canada label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective, operational and
safety requirements. The Industry Canada does not guarantee the equipment will operate to
the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be aware that compliance with
the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe systems, if present, are
connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone company.
Party lines are subject to telephone company tariffs and, therefore, you may not be able to
use your own telephone equipment if you are on a party line. Check with your local
telephone company.
INTERFERENCE INFORMATION
This equipment generates and uses radio frequency energy which may interfere with
residential radio and television reception if not properly installed and used in accordance
with instructions contained in this manual. Reasonable protection against such interference
is ensured, although there is no guarantee this will not occur in a given installation. If
interference is suspected and verified by switching this equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the
receiver, plug the equipment and receiver into separate circuit outlets. The user may also
wish to consult a qualified radio/television technician for additional suggestions. This
equipment has been fully tested and complies with all limits for Class B computing devices
pursuant to part 15 FCC Rules and Regulations. This apparatus does not exceed the class B
limits for RF noise emissions specified in the RFI regulations of the Industry Canada.
HEARING AID COMPATIBILITY
This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.
INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM
2
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
TABLE OF CONTENTS
IMPORTANT INFORMATION ....................... 2
INTERFERENCE INFORMATION ................... 2
HEARING AID COMPATIBILITY .................. 2
INTRODUCTION ..................................... 4
BEFORE YOU BEGIN .............................. 5
PARTS CHECKLIST ............................. 5
MODULAR JACK REQUIREMENTS ......... 5
INSTALLATION & SETUP ......................... 6
IMPORTANT INSTALLATION INFORMATION 6
INSTALLING THE BATTERIES ................. 6
DESKTOP INSTALLATION ...................... 8
WALL MOUNT INSTALLATION .............. 9
SETTING UP THE CALLER ID MENU ... 10
SETTING YOUR LOCAL AREA
CODE ..................................... 11
SETTING THE CID DISPLAY
LANGUAGE ............................. 12
SETTING THE DISPLAY CONTRAST .. 13
SETTING THE DIAL MODE ............. 14
EXITING SETUP .......................... 14
SUMMARY SCREEN ......................... 15
CALLER ID WITH CALL WAITING ........ 15
CALLER ID FEATURES.......................... 15
RECEIVING AND STORING CALLS ........ 16
REVIEWING CALL RECORDS ............... 16
DELETING CALL RECORDS ................ 17
DIALING BACK ................................ 17
IF YOU PROGRAMMED YOUR LOCAL
CODE IN THE SETUP MENU .. 18
AREA
IF YOU DID NOT PROGRAM YOUR LOCAL
CODE IN THE SETUP MENU .. 19
AREA
MESSAGE INDICATORS ......................... 20
USING THE SPEAKERPHONE .................. 21
SPEAKERPHONE LOCATION ................ 21
SPEAKERPHONE USE ....................... 21
WARNING:
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
TO PREVENT FIRE
ELEPHONE BASICS............................. 22
T
RECEIVING A PHONE CALL ................ 22
PLACING A PHONE CALL .................. 22
SWITCHING BETWEEN SPEAKER AND
HANDSET ............................... 22
TEMPORARY TONE DIALING ........... 23
VOLUME CONTROL .......................... 23
REDIAL .......................................... 23
ONE -TOUCH REDIAL ....................... 24
HOLD ............................................ 24
FLASH ........................................... 25
MEMORY........................................... 26
STORING QUICK DIAL NUMBERS ....... 26
STORING FREQUENTLY CALLED
NUMBERS ...................................... 27
REVIEWING NUMBERS STORED IN
MEMORY ....................................... 27
QUICK DIAL NUMBERS ................. 27
FREQUENTLY CALLED NUMBERS ..... 28
CHANGING A STORED NUMBER ......... 28
ERASING A STORED NUMBER ............ 28
STORING A PAUSE IN MEMORY ......... 28
DIALING A QUICK DIAL NUMBER ....... 29
DIALING FREQUENTLY CALLED
NUMBERS ...................................... 29
TROUBLESHOOTING TIPS ...................... 30
GENERAL PRODUCT CARE .................... 32
INDEX ............................................... 33
TELEPHONE NETWORK INFORMATION...... 35
REN NUMBER ................................... 35
SERVICE ............................................ 36
CAUTION
RISK OF ELECTRIC SHOCK
THE LIGHTNING
FLASH AND ARROW HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.
DO NOT OPEN
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USERSERVICEABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
3
INTRODUCTION
Your Caller ID phone stores and displays specific information, provided by
your local telephone company, to subscribers of Caller ID or similar caller
identification services. You must subscribe to one of these services in
order to use this unit.
Your Caller ID phone enables you to:
• Identify callers before you answer the phone.
• View the time and date of each incoming call.
• Record up to 60 Caller ID messages sequentially.
• Know who called while you were away.
IMPORTANT: In order to use this unit, you must subscribe to either the
standard Name/Number Caller ID Service or Caller ID with Call Waiting
Service. To know who is calling while you are on the phone, you must
subscribe to Caller ID with Call Waiting Service.
4
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the following items:
Short telephone line cord
Telephone line cord
Coiled cord
Handset
MODULAR JACK REQUIREMENTS
You need an RJ11(CA11A) type modular
jack, which is the most common type of
phone jack and might look like the one
pictured here. If you don’t have a modular
jack, call your local phone company to find
out how to get one installed.
OPTIONS A B
DIAL
1
GHI4JKL5MNO
PQ
RS
7
8
0
*
HOLD FLASH
SPEAKER
Base
ABC2DEF
TUV
PER
REVIEWDELETE
STORE
3
REDIAL
6
WX
YZ
9
VOLUME
#
5
INSTALLATION & SETUP
IMPORTANT INSTALLATION INFORMATION
• Never install telephone wiring during a lightning storm.
• Never touch uninsulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
INSTALLING THE BATTERIES
Your Caller ID phone uses 4 AA-size alkaline batteries for receiving and
storing Caller ID records and for the numbers you use for memory dialing.
IMPORTANT: You will have approximately 60 seconds to replace the batteries
before the memories stored are lost. Please read the instructions before
replacing the batteries and have the batteries ready to be inserted beforehand.
1. If the line cord is already connected, disconnect it from the base unit.
2. Use a screwdriver to pry up the battery compartment door on the
bottom of the phone.
3. Insert 4 AA-size alkaline batteries as shown on the diagram in the
battery compartment.
4. Snap the battery compartment door back into place.
5. If the line cord was previously connected, re-attach it to the unit and
check your memory locations.
6
NOTE: If the low battery icon appears in the display, you need to
replace the batteries. It is important that you replace the batteries as soon as
possible in order to maintain Caller ID operation.
During the replacing of batteries, a backup circuit in the unit will retain your
stored information for up to 60 seconds. Write down any stored information
you do not want erased.
IMPORTANT: If you’re not going to use the telephone for more than 30 days,
remove the batteries because they can leak and damage the unit.
Battery
compartment
7
DESKTOP INSTALLATION
1. Plug the coiled cord into the handset. Plug the other end into the jack on
the side of the base. Place the handset in the cradle on the base.
2. Plug the line cord into jack on the back of the base. Plug the other end
into a wall jack.
3. Set the RINGER switch on the base to the desired loudness.
• HI = Default, loudest sound.
• LO = Sound will be lower.
• OFF = Telephone will not ring.
1
2
3
8
WALL MOUNT INSTALLATION
1. Carefully turn the phone over. Detach the wall mount bracket from the
two sets of top grooves by pressing the tabs in. Pull the bracket from
the phone and turn it around so that it looks like the diagram below.
Gently press the bracket into the two sets of bottom grooves until it
snaps into place.
2. Plug the short line cord into the jack on the back of the base.
3. Feed the line cord through the grooves provided so that the base area is
flat and ready to mount on the wall.
4. Connect the other end of the line cord into the wall phone jack.
5. Place the handset in the cradle of the base as soon as possible to hang
up the phone.
6. Plug the coiled cord into the handset. Plug the other end into the jack on
the side of the base.
7. Slip the mounting holes of the base (on bottom of unit) over the wall
plate posts and slide the base down until the phone is firmly in place.
8. Set the RINGER switch on the base to the desired loudness.
• HI = Default, loudest sound.
• LO = Sound will be lower.
• OFF = Telephone will not ring.
8
2
7
6
3
4
1
9
SETTING UP THE CALLER ID MENU
You should not plug the telephone into the
wall line jack while setting up the Caller ID
menu. An incoming call may invalidate the
change if it was not yet saved. The phone
must display
enter the setup menu.
1. Press the OPTIONS button.
MENU ^ v
2. At this point you can press either
REVIEW up or down button to scroll
among the 6 menu screens, which are:
• # 1 OPTIONS MENU ^ v
• # 2 LOCAL AREA CODE (default - - -)
• # 3 LANGUAGE (default English)
• # 4 (LCD) CONTRAST (default 3)
• # 5 T/P DIAL MODE (default tone)
• # 6 EXIT OPTIONS
3. You have 10 seconds following any key
press before the phone will
automatically return to the Summary
Screen.
xx CALLS
appears.
before you can
OPTIONS
OPTIONS
button
AM
PM
REVIEW
buttons
OPTIONS A B
10/1912:30
DIAL
315 - 555 - 1324
SMITH JOHN
ABC2DEF
1
GHI4JKL5MNO
PQ
TUV
RS
7
8
PER
0
*
HOLD FLASH
SPEAKER
REVIEWDELETE
STORE
3
REDIAL
6
WX
YZ
9
VOLUME
#
10
Summary Screen
SETTING YOUR LOCAL AREA CODE
The telephone uses the programmed area
code to determine the number format to
display when a valid Caller ID signal is
received and is also used for the Dialback
feature.
1. Press the OPTIONS button.
MENU ^ v
appears.
2. Press the REVIEW up or down buttons
until
LOCAL AREA CODE
3. To enter and change the area code,
press OPTIONS again. The display
shows the present area code stored. The
left-most digit or a minus sign (-)
flashes, indicating it is ready to accept
the area code entry.
4. Press 1-9 on the key pad for the first digit.
To clear the digit, press either * or #.
5. When the desired digit is flashing, press
either REVIEW button to advance to the
next digit.
OPTIONS
appears.
OPTIONS
button
OPTIONS A B
DIAL
315 - 555 - 1324
1
GHI4JKL5MNO
PQ
RS
7
*
HOLD FLASH
REVIEW
buttons
10/1912:30
SMITH JOHN
ABC2DEF
3
6
TUV
8
9
PER
0
SPEAKER
REVIEWDELETE
STORE
REDIAL
WX
YZ
VOLUME
#
11
6. Repeat steps 4 and 5 until all the digits
for your area code are correct.
If you make a mistake, you can simply
retrace the previous steps until your
area code is set.
7. Press OPTIONS once again to store the
area code and return to the “LOCAL
AREA CODE” display.
SETTING THE CID DISPLAY LANGUAGE
This adjustment changes the Caller ID
prompts to be displayed in English or
Spanish.
1. Press the OPTIONS button.
MENU ^ v
appears.
2. Press the REVIEW up button until
LANGUAGE
appears.
3. To enter and change the language, press
the OPTIONS button. The display shows
the current language. The default is
English.
4. Press either REVIEW button to change
the setting.
5. Press OPTIONS once again to store the
setting and return to the
“LANGUAGE” display.
OPTIONS
OPTIONS
button
OPTIONS A B
10/1912:30
DIAL
315 - 555 - 1324
SMITH JOHN
ABC2DEF
1
GHI4JKL5MNO
PQ
TUV
RS
7
8
PER
0
*
HOLD FLASH
SPEAKER
3
6
WX
YZ
9
#
REVIEW
buttons
REVIEWDELETE
STORE
REDIAL
VOLUME
12
SETTING THE DISPLAY CONTRAST
This adjustment allows optimization of
the contrast and viewing angle of the
display.
1. Press the OPTIONS button.
MENU ^ v
appears.
2. Press the REVIEW up button until
CONTRAST
appears.
3. To enter and change the contrast, press
the OPTIONS button. The display
shows the current contrast setting.
There are 5 levels of contrast, with the
default set to 3.
4. Press either REVIEW button to change
the setting.
5. Press OPTIONS once again to store the
setting and return to the
“(LCD) CONTRAST” display.
OPTIONS
(LCD)
OPTIONS
button
OPTIONS A B
10/1912:30
DIAL
315 - 555 - 1324
SMITH JOHN
ABC2DEF
1
GHI4JKL5MNO
PQ
TUV
RS
7
8
PER
0
*
HOLD FLASH
SPEAKER
3
6
9
#
WX
YZ
REVIEW
buttons
REVIEWDELETE
STORE
REDIAL
VOLUME
13
SETTING THE DIAL MODE
This adjustment allows you to select tone
(touch-tone) or pulse (rotary) mode dialing.
1. Press the OPTIONS button.
MENU ^ v
appears.
2. Press the REVIEW up button until
DIAL MODE
appears.
OPTIONS
T/P
3. To enter and change the dial mode,
press the OPTIONS button. The display
shows the current setting. The default is
set to tone.
4. Press either REVIEW button to change
the setting.
5. Press OPTIONS once again to store the
setting and return to the
“
T/P DIAL MODE
” display.
EXITING SETUP
To exit the Setup menu after your changes
have been made, you can immediately exit
by selecting the "EXIT OPTIONS" menu
and pressing the OPTIONS button.
OPTIONS
button
OPTIONS A B
DIAL
315 - 555 - 1324
SMITH JOHN
1
GHI4JKL5MNO
PQ
RS
7
8
0
*
HOLD FLASH
SPEAKER
10/1912:30
ABC2DEF
TUV
PER
REVIEW
buttons
3
6
WX
YZ
9
#
REVIEWDELETE
STORE
REDIAL
VOLUME
14
CALLER ID FEATURES
AM
PM
SUMMARY SCREEN
The Summary Screen shows the current
time, date, and number of new calls to be
reviewed. It is displayed until the REVIEW
or OPTIONS buttons are pressed or a Caller
ID record is received. Within 10 seconds of
receiving a new call, the Summary Screen
is displayed and the New Call LED flashes.
NEW CALL
indicator
NOTE: The number of new calls is displayed
until all new calls have been reviewed.
CALLER ID WITH CALL WAITING
Provided your telephone company is able to
integrate Caller ID and Call Waiting services,
you are able to see who is calling when you
hear the call waiting beep. The caller
identification information appears in the
display after you hear the tone.
• Press the FLASH button to put the
current person on hold so that you can
answer the incoming call.
OPTIONS A B
10/1912:30
DIAL
315 - 555 - 1324
SMITH JOHN
ABC2DEF
1
GHI4JKL5MNO
PQ
TUV
RS
7
8
PER
0
*
HOLD FLASH
SPEAKER
FLASH
button
REVIEWDELETE
STORE
3
REDIAL
6
WX
YZ
9
VOLUME
#
15
RECEIVING AND STORING CALLS
This unit receives and displays information
transmitted by your local phone company.
This information can include the phone
number, date, and time; or the name,
phone number, date, and time. The unit can
store up to 60 calls for later review. When
the memory is full, a new call automatically
replaces the oldest call in memory.
NEW
appears in the display for calls received
that have not been reviewed.
REVIEWING CALL RECORDS
• Press the REVIEW down button to scroll
through the call records from the most
recent to the oldest.
• Press the REVIEW up button to scroll
through the call records from the oldest
to the newest.
• When all of the messages have been
viewed, START/END appears in the
display.
OPTIONS A B
10/1912:30
DIAL
315 - 555 - 1324
SMITH JOHN
ABC2DEF
1
GHI4JKL5MNO
PQ
TUV
RS
7
8
PER
0
*
HOLD FLASH
SPEAKER
REVIEW
buttons
3
6
WX
YZ
9
VOLUME
#
REVIEWDELETE
STORE
REDIAL
16
DELETING CALL RECORDS
• To delete the record shown in the display,
press the DELETE button once.
• To delete all records while reviewing,
press and hold the DELETE button for
about 3 seconds.
DELETE ALL?
appears
in the display. Press DELETE again to
complete.
DIALING BACK
When reviewing Caller ID records, you can
dialback the numbers shown on the display
by pressing the DIAL button.
NOTE: You must press DIAL before you pick
up the handset.
NOTE: If only PICKUP PHONE shows on the
display, no other changes to the number can
be made. The information sent from the
telephone company is known to be a valid
number for dialing back (utilized only in
very limited areas). Once you pickup the
phone or press SPEAKER the number will
be automatically dialed.
Dial button
DELETE button
OPTIONS A B
10/1912:30
DIAL
315 - 555 - 1324
SMITH JOHN
ABC2DEF
1
3
GHI4JKL5MNO
6
PQ
TUV
RS
7
8
9
PER
0
*
HOLD FLASH
SPEAKER
SPEAKER button
REVIEWDELETE
STORE
REDIAL
WX
YZ
VOLUME
#
17
IF YOU PROGRAMMED YOUR LOCAL AREA
CODE
IN THE SETUP MENU
1. Use the REVIEW up and down buttons to
display the number you want to dial.
• If you see a number with 7 digits (i.e.
555-1234), then the call was received
from within your area code. However,
this does not guarantee the call is a local
call.
• If you see a number with 11 digits (i.e. 1234-555-1234), then the call received was
not from your area code.
2. To adjust the phone number, press the
OPTIONS button. For instance, a 7-digit
local number sometimes cannot be
dialed because it requires a 10-digit or
11-digit format. Press the OPTIONS
button repeatedly to scroll through the 7,
10, and 11-digit numbers.
7-digits:
10-digits:
11-digits:
OPTIONS
button
OPTIONS A B
DIAL
1
GHI4JKL5MNO
PQ
RS
7
*
HOLD FLASH
10/1912:30
315 - 555 - 1324
SMITH JOHN
ABC2DEF
3
6
TUV
8
9
PER
0
SPEAKER
REVIEW
buttons
WX
YZ
#
REVIEWDELETE
STORE
REDIAL
VOLUME
7-digit telephone number
(i.e. 555-5555)
3-digit area code + 7-digit
telephone number (i.e.
425-555-5555)
long distance code 1 + 3digit area code + 7-digit
telephone number
(i.e. 1-425-555-5555)
18
3. Press the DIAL button and the display
shows
timer will also start at this point on the
PICKUP PHONE
. A 10 second
DIAL button
upper right side of the display, letting
you know the time until the unit will
return to the Caller ID record.
• If you adjust the number to be dialed, the
timer will reset after each adjustment.
4. Pick up the handset or press SPEAKER
before the timer reaches 0.
DIALING
shows in the display and the
NOW
number is dialed.
IF YOU DID NOT PROGRAM YOUR LOCAL
CODE IN THE SETUP MENU
AREA
1. Use the REVIEW up and down buttons to
display the number you want to dial. You
will only see 10-digit numbers (i.e. 234555-1234).
2. See steps 2 through 4 in the above
section to complete the dialback
sequence.
REVIEW
buttons
OPTIONS A B
10/1912:30
DIAL
315 - 555 - 1324
SMITH JOHN
ABC2DEF
1
GHI4JKL5MNO
PQ
TUV
RS
7
8
PER
0
*
HOLD FLASH
SPEAKER
REVIEWDELETE
STORE
3
REDIAL
6
WX
YZ
9
VOLUME
#
19
MESSAGE INDICATORS
The following special messages indicate the status of a message or the
unit:
NO CALLS
The caller memory is empty.
UNKNOWN
CALL
BLOCKED CALL
ERROR
NO DATA
START/END
The incoming call does not have Caller ID service or
their service area is not linked to yours. If
CALL
appears along with a calling number, the name
information for that number was not available.
The caller of the incoming call is registered as “Private
Number” and their Caller ID information is withheld.
Caller information has been interrupted or corrupted
during transmission.
No Caller ID signal has been detected, or Caller ID service
has not been activated.
You are at the beginning or the end of the Caller ID
memory log.
Battery power level is low.
UNKNOWN
20
USING THE SPEAKERPHONE
SPEAKERPHONE LOCATION
For best speakerphone performance, avoid
the following:
• Areas with high background noise. (The
microphone might pick up these sounds
and prevent the speakerphone from
going into the receiving mode when you
finish talking.)
• Surfaces affected by vibration.
• Recessed areas such as in a corner,
under a cupboard, or next to a cabinet,
which can generate an echo effect.
SPEAKERPHONE USE
Note the following guidelines when using
the speakerphone:
• The speakerphone works similar to a
two-way radio in that you can only listen
or talk at one time.
• Stay reasonably close to the phone so
that you can be clearly heard by the
person to whom you are talking.
• You can adjust the speaker volume by
pressing the VOLUME up or down
buttons.
• The speakerphone indicator light comes
on when the speakerphone is in use.
Speaker Phone
Indicator
OPTIONS A B
10/1912:30
DIAL
315 - 555 - 1324
SMITH JOHN
ABC2DEF
1
3
GHI4JKL5MNO
6
PQ
TUV
RS
7
8
9
PER
0
*
HOLD FLASH
SPEAKER
VOLUME buttons
REVIEWDELETE
STORE
REDIAL
WX
YZ
VOLUME
#
21
TELEPHONE BASICS
RECEIVING A PHONE CALL
1. Be sure the RINGER switch is set to the
HI or LOW position.
2. When the phone rings and the caller’s
information shows on the display, lift
the handset or press the SPEAKER
button and begin your conversation.
3. You can adjust the volume of the
caller’s voice by pressing the VOLUME
up or down buttons.
4. Set the RINGER switch to the OFF
position when you do not want to be
interrupted by the phone ringing.
PLACING A PHONE CALL
1. Lift the handset or press the SPEAKER
button and wait for a dial tone.
2. Dial the telephone number you wish to
call.
3. You can adjust the volume of the
caller’s voice by pressing the VOLUME
up or down buttons.
OPTIONS A B
10/1912:30
DIAL
315 - 555 - 1324
SMITH JOHN
ABC2DEF
1
3
GHI4JKL5MNO
6
PQ
TUV
RS
7
8
9
PER
0
*
HOLD FLASH
SPEAKER
VOLUME
buttons
SPEAKER button
REVIEWDELETE
STORE
REDIAL
WX
YZ
VOLUME
#
SWITCHING BETWEEN SPEAKER AND HANDSET
You can switch between speakerphone and handset while the phone is
dialing a number, or anytime during a conversation.
• Speaker to Handset — Pick up the handset.
• Handset to Speaker —
22
Press SPEAKER, then hang up handset.
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