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Speakerphone
with 12-Number Memory
User’s Guide
2-9315
We bring good things to life.
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FCC Registration Information
Your GE telephone equipment is registered with the Federal Communications Commission and is
in compliance with parts 15 and 68, FCC Rules and Regulations.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the FCC
Registration number and Ringer Equivalence Number (REN) for the equipment. You must, upon
request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone
line and still have all of these devices ring when your telephone number is called. In most (but
not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To
be certain of the number of devices you may connect to your line as determined by the REN, you
should contact your local telephone company.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own
telephone equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your
telephone from your line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the
telephone company shall, where practicable, notify you that temporary discontinuance of
service may be required. Where prior notice is not practicable and the circumstances warrant
such action, the telephone company may temporarily discontinue service immediately. In case
of such temporary discontinuance, the telephone company must: (1) promptly notify you of
such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3)
inform you of your right to bring a complaint to the Commission pursuant to procedures set
forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment,
operations of procedures where such action is required in the operation of its business and not
inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or
performance of your telephone equipment, the telephone company must give you adequate
notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference; and (2) This device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment
and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to
which the receiving antenna is connected.
• Consult the dealer or an experienced radio/TV technician for help.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV
Interference Problems.” This booklet is available from the U.S. Government Printing Office,
Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
Hearing Aid Compatibility
This telephone system meets FCC standards for Hearing Aid Compatiblility.
FCC NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
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INTRODUCTION
Your GE speakerphone is designed to give you flexibility in use, and high
quality performance. To get the most from your new telephone, we
suggest that you take a few minutes right now to read through this
instruction manual.
The first section shows you how to install and set up the phone; next, it
discusses speakerphone functions, followed by a section describing all of
the phone features.
If you have any questions or problems, consult the Table of Contents, the
Troubleshooting Guide, or the Index for the solution.
TABLE OF CONTENTS
INSTALLATION AND SET UP ................................................................................... 2
BEFORE YOU BEGIN......................................................................................... 2
REQUIREMENTS ........................................................................................... 2
INSTALLING THE 9V BATTERY ......................................................................... 3
DESK OR TABLETOP INSTALLATION ................................................................. 4
WALL MOUNT INSTALLATION ......................................................................... 5
USING THE SPEAKERPHONE ................................................................................... 6
SPEAKERPHONE LOCATION................................................................................. 6
SPEAKERPHONE USE ........................................................................................ 7
MAKING A CALL.......................................................................................... 7
RECEIVING A CALL ....................................................................................... 7
SWITCHING BETWEEN SPEAKER AND HANDSET .................................................. 7
USING THE FEATURES .......................................................................................... 8
VOLUME CONTROLS ......................................................................................... 8
TEMPORARY TONE FEATURE .............................................................................. 8
MUTE BUTTON ............................................................................................. 8
FLASH BUTTON ............................................................................................ 8
REDIAL BUTTON ........................................................................................... 9
HOLD BUTTON.............................................................................................. 9
USING HOLD WITH THE HANDSET ................................................................... 9
USING HOLD WITH THE SPEAKERPHONE........................................................... 9
MEMORY DIALING ........................................................................................... 9
STORING A NUMBER IN MEMORY................................................................. 10
ADDING A PAUSE TO THE DIALING SEQUENCE ................................................ 10
STORING THE LAST NUMBER DIALED ............................................................ 10
CHANGING A STORED NUMBER.................................................................... 10
CLEARING A STORED NUMBER ..................................................................... 10
DIALING A NUMBER FROM MEMORY ............................................................. 11
DIALING THE EMERGENCY QUICK DIAL NUMBERS ........................................... 11
CHAIN DIALING FROM MEMORY ................................................................... 11
TROUBLESHOOTING GUIDE .................................................................................. 12
CARE AND MAINTENANCE ................................................................................... 13
SERVICE ........................................................................................................... 14
INDEX ................................................................................................ 15
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PARTS CHECKLIST
Your package should contain the following items:
12 MEMORY SPEAKERPHONE
6
1
7
2
8
3
9
4
AREA CODE PHONE NUMBER
5
EMERGENCY QUICK DIAL
FLASH STORE REDIAL
MEM DIAL
ABC
DEF
2
1
3
JKL
GHI
MNO
4
5
6
TUV
PRS
WXY
8
7
9
OPER
#
*
TONE
0
MUTE HOLD
SPEAKER
Base unit
Phone line cord
Handset cord
Handset
INSTALLATION AND SET UP
Your GE Speakerphone can be placed on a desk or tabletop, or can
be mounted on the wall. After you decide which type of installation you want, refer to the appropriate installation diagram.
BEFORE YOU BEGIN
REQUIREMENTS
A modular USOC:RJ11C or an RJ14C jack is required.
Installation of this telephone in locations
with 4-prong jacks or with hard-wired
outlets requires additional converters (not
included). The dealer from whom you
purchase the system, or a telephone
supply store, can advise you regarding
the proper converter.
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Installing the 9V battery
Installation of a 9V battery is optional, however when installed,
the battery provides better performance for the speakerphone.
1 Remove the plastic cover over the
telephone memory directory.
2 Open the battery compartment
door using the flat edge of a
screwdriver.
BATTERY
3 Insert a 9V battery
(not included).
4 Close the battery door.
5 Replace the plastic cover
12 MEMORY SPEAKERPHONE
6
1
7
2
8
3
9
4
AREA CODE
5
EMERGENCY QUICK DIAL
over memory directory.
12 MEMORY SPEAKERPHONE
6
1
7
2
8
3
9
4
AREA CODE
5
EMERGENCY QUICK DIAL
Battery Safety Precautions
For your safety, please follow these precautions:
• Do not recharge, disassemble, mutilate, wet, or dispose of battery in fire.
• Keep battery out of reach of children.
• Replace only with 9V battery (not included).
• When replacing the battery, be sure to unplug the phone line from the
phone before inserting the battery.
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DESK OR TABLETOP INSTALLATION
Plug the handset cord into
the handset, and into the
telephone jack on the left
side of the unit.
1
2
3
4
5
EMERGENCY QUICK DIAL
FLASH STORE REDIAL
MEM DIAL
ABC
DEF
2
1
3
JKL
GHI
MNO
4
PRS
7
OPER
*
TONE
0
MUTE HOLD
SPEAKER
TUV
8
RECEIVER
5
6
LO MED HI
WXY
9
#
LO VOLUME HI
Plug the telephone
line cord into a
modular jack
(RJ11C or RJ14C)
and into the PHONE
LINE jack on the
back of the unit.
12 MEMORY SPEAKERPHONE
6
8
9
AREA CODE PHONE NUMBER
PULSE TONE
7
RINGER
OFF LO HI
Adjust the
RINGER volume
switch to the
desired setting.
Set the PULSE/TONE switch
to TONE if you use TouchTone service; set it to PULSE if
you have rotary service.
Phone Cord Wrap
You can remove the base plate
and wrap any extra phone cord to
get it out of the way; then replace
the base plate.
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WALL MOUNT INSTALLATION
PHONE LINE
BASE PLATE
PUSH TO
RELEASE
PUSH TO
RELEASE
The Speakerphone can be mounted on a wall phone plate (not
included).
12 MEMORY SPEAKERPHONE
6
1
7
2
8
3
9
4
AREA CODE PHONE NUMBER
5
EMERGENCY QUICK DIAL
FLASH STORE REDIAL
Rotate the handset hook.
PHONE LINE
BASE PLATE
RELEASE
PUSH TO
RELEASE
PUSH TO
Plug the phone cord into the phone
jack on the back of the unit, wrap the
extra line cord around the brackets on
the bottom of the base, and then thread
it through the bottom of
the base plate.
Reverse the direction of the Base Plate
and replace it by putting the tabs into the
slots on the top of the unit first, and
then snapping the bottom tabs into
place.
PUSH TO
RELEASE
THIS END UP FOR DESK USE
PUSH TO
RELEASE
BASE PLATE
THIS END UP FOR WALL USE
Remove the Base
Plate from the back
by pressing down on
the snap tabs located
at the top, and then
lifting it off.
Connect the phone cord to the
modular jack on the wall.
Slip the mounting holes over the wall
plate posts and slide the unit down
firmly into place.
Wall mount installation continued on next page
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WALL MOUNT INSTALLATION CONTINUED
RINGER
LO VOLUME HI
RECEIVER
LO MED HI
PULSE TONE
OFF LO HI
Set the PULSE/TONE
switch to TONE if you use
Set the RINGER VOLUME
switch as desired.
Touch-Tone service; set it to
PULSE if you have rotary
service.
12 MEMORY SPEAKERPHONE
6
1
7
2
8
3
9
4
AREA CODE PHONE NUMBER
5
EMERGENCY QUICK DIAL
FLASH STORE REDIAL
Plug the handset cord into the
handset and into the unit, and then
hang up the phone.
MEM DIAL
ABC
2
1
JKL
GHI
4
5
TUV
PRS
8
7
OPER
*
TONE
0
MUTE HOLD
SPEAKER
DEF
3
MNO
6
WXY
9
#
USING THE SPEAKERPHONE
SPEAKERPHONE LOCATION
For best speakerphone performance, avoid the following:
• Areas with high background noise. (The microphone might pick
up these sounds and prevent the speakerphone from going into
the receiving mode when you finish talking.)
• Surfaces affected by vibration.
• Recessed areas such as in a corner, under a cupboard, or next
to a cabinet, which can generate an echo effect.
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SPEAKERPHONE USE
Note the following guidelines when using the speakerphone:
• The speakerphone works similar to a two-way radio in that you
can only listen or talk at one time.
• Stay reasonably close to the phone so that you can be clearly
heard by the person to whom you are talking.
• You can adjust the speaker volume by sliding the VOLUME
control on the right side of the base unit.
• The speakerphone indicator light comes on when the
speakerphone is in use.
MAKING A CALL
1 Press the SPEAKER button instead of picking up the handset.
2 Adjust volume if needed.
3 Make your call.
4 Press SPEAKER again to hang up the phone.
RECEIVING A CALL
Make sure that the RINGER switch is set to HI or LOW or the phone
will not ring.
1 Press the SPEAKER button instead of picking up the handset
when the phone rings.
2 Adjust volume if needed.
3 Press SPEAKER again to hang up the phone.
SWITCHING BETWEEN SPEAKER AND HANDSET
You can switch between speakerphone and handset while the
phone is dialing a number, or anytime during a conversation.
• Speaker to Handset — Pick up the handset.
• Handset to Speaker —
TIP: If you’re using the speakerphone in a noisy environment
and are in listening mode, you can improve the listening performance by pressing MUTE. Just be sure to press MUTE again
before you try to speak.
Press SPEAKER, then hang up handset.
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USING THE FEATURES
VOLUME CONTROLS
Control the volume of both the handset and the speakerphone:
• Use the VOLUME control to adjust
speakerphone volume.
LO VOLUME HI
• Use the RECEIVER volume control to
adjust the handset volume.
TEMPORARY TONE FEATURE
If you have Pulse (rotary) service, and want to access customer
calling services that require Tone dialing, such as getting information from a local bank, you can use this feature.
1 Press the TONE button ( * ) after you have connected to the
service to enable Tone dialing.
2 When you hang up, the phone automatically returns to Pulse
dialing mode.
MUTE BUTTON
The MUTE button deactivates the microphone for both the
speakerphone and the handset, so that anything you say cannot
be heard by the caller on the other end of the line.
• Press MUTE to mute the microphone (the indicator light
turns on).
• Press MUTE again to continue the phone conversation
(the indicator light turns off).
RINGER
OFF LO HI
RECEIVER
PULSE TONE
LO MED HI
FLASH BUTTON
Press the FLASH button instead of using the hook switch to
activate customer calling services such as call waiting or call
transfer, which are provided by your local phone company.
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REDIAL BUTTON
MEM DIAL
FLASH STORE REDIAL
EMERGENCY QUICK DIAL
12 MEMORY SPEAKERPHONE
1
2
3
4
5
6
7
8
9
AREA CODE PHONE NUMBER
Redial the last number you called by pressing the REDIAL button
after you get a dial tone.
NOTE: The Redial feature holds in memory the last phone
number you dialed (as many as 32 digits). If you pressed any
numbers after dialing the phone number, (for example, when
accessing a voice-menu system) those numbers also are redialed.
HOLD BUTTON
Use the HOLD button to interrupt a phone conversation without
hanging up, and then pick up the conversation again on the same
phone or any extension.
NOTE: When hold is on, the HOLD indicator light is active.
USING HOLD WITH THE HANDSET
1 Press HOLD (the indicator light comes on).
2 Hang up (the indicator light blinks).
3 Pick up the handset , press SPEAKER, or pick up an extension
phone to release hold (the indicator light turns off).
USING HOLD WITH THE SPEAKERPHONE
1 Press HOLD (the speakerphone indicator light turns off, and the
hold indicator light blinks).
2 Press SPEAKER, pick up the handset or an extension phone to
release hold.
MEMORY DIALING
Store as many as 12 numbers in memory for easy
dialing. Three can be stored in the Emergency
Quick Dial locations, and nine additional numbers
can be stored in the numbered keys (1-9).
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STORING A NUMBER IN MEMORY
EMERGENCY QUICK DIAL
1 Press SPEAKER
(or pick up the handset).
2 Press STORE.
3 Dial the number
to be stored (up to 16 digits).
4 Press MEM DIAL.
5 Press a Memory Location
(1-9 on the keypad), or an
EMERGENCY QUICK DIAL
button.
6 Press SPEAKER (or
2
3
GHI
PQ
RS
TONE
STORE
MEM DIAL
4
ABC
DEF
2
1
JKL
4
TUV
7
OPER
*
3
MNO
6
5
WX
YZ
8
0
#
5
9
hang up the handset).
7 Record the phone number on
1
SPEAKER
6
the memory directory (located
under the plastic cover).
STORING THE LAST NUMBER DIALED
Store the last number you dialed by pressing REDIAL instead of
dial a phone number (in step 3 of the preceding procedure).
ADDING A PAUSE TO THE DIALING SEQUENCE
Use the REDIAL button to insert a delay in the dialing sequence
when storing a number, for example, when you need to dial 9 to
get an outside line.
Press REDIAL at the point in the dialing sequence in which a
pause is required. Each pause counts toward the 16 digit limit.
CHANGING A STORED NUMBER
Change a stored number by replacing it with a different number.
CLEARING A STORED NUMBER
1 Pick up the handset or press the SPEAKER button.
2 Press the STORE button.
3 Press the MEM DIAL button; then press an EMERGENCY QUICK
DIAL button or a number key (1-9).
4 Hang up.
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DIALING A NUMBER FROM MEMORY
You can dial numbers from memory when using the handset
or speakerphone. When you get a dial tone, press the MEM DIAL button
followed by the memory location (1-9) for the number you want to dial.
CAUTION: If you make test calls to emergency numbers, remain
on the line and explain the reason for the call. Also, make these
calls in off-peak hours, such as early morning or late evening.
DIALING THE EMERGENCY QUICK DIAL NUMBERS
To dial one of these numbers, just press its button after you get a
dial tone.
C
HAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of numbers, for instance if you use a calling card for a frequently called
long distance number. Basically, you dial each part of the sequence from memory. The following example shows how you can
use chain dialing to make a call through a long distance service:
The Number For Memory
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
Location
1. Press SPEAKER (or pick up the hadnset).
2. Press the MEM DIAL button and then press 7.
3. When you hear the access tone, press MEM DIAL and then
press 8.
4. At the next access tone, press MEM DIAL and then 9.
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TROUBLESHOOTING GUIDE
Problem Solution
No dial tone. • Check hook switch to make
Won't dial out sure it pops up.
• Make sure speakerphone indicator comes
on (if using speakerphone.)
• Make sure TONE/PULSE is set to correct
position.
• Unplug the phone, wait 30 seconds, and
plug the phone back in.
Phone doesn’t ring • Check RINGER VOLUME.
• Could have too many phones on one
line. (See FCC registration information
regarding REN)
Low handset or • Check the volume settings (see p. 8).
speaker volume
Light and tone • This is normal as power is fluctuating
feedback flutter when with phone outpulsing.
dialing in PULSE mode.
Can’t be heard by • Make sure phone cord is securely
other party plugged in
• Make sure MUTE indicator is off.
.
Memory dialing • Make sure you entered numbers
12
correctly. (See "Memory Dialing.")
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CARE AND MAINTENANCE
To keep your GE telephone working and looking good, follow
these few simple guidelines:
• Avoid putting the phone near heating appliances and devices
that generate electrical noise. (i.e., motors, fluorescent lamps.)
• Phone should not be exposed to direct sunlight or moisture.
•
Avoid dropping the handset and other rough treatment.
• Clean telephone with a soft cloth. (Remember to first unplug
the phone from the wall outlet.)
• Never use a strong cleaning agent or abrasive powder, as this
will damage the finish.
• Retain the original packaging for future use.
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SERVICE
FCC requires this product be serviced only by the manufacturer or
its authorized service agents. In accordance with FCC requirements, changes or modifications not expressly approved by
Thomson Consumer Electronics could void the user’s authority to
operate this product. For instructions on how to obtain service,
refer to the warranty included in this guide or call customer
service, telephone number: 800-448-0329.
Attach your sales receipt to the booklet for future reference or jot
down the date this product was purchased or received as a gift.
This information will be valuable if service should be required
during the warranty period.
Purchase date ________________________________________________
Name of store ________________________________________________
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INDEX
Symbols
9V battery installation 3
B
Battery Safety Precautions 3
E
Emergency Quick Dial buttons
10
F
FLASH button 8
H
HOLD button 9
I
Installation 4-6
M
Memory Dialing 9
Adding a Pause to the Dialing
Sequence 10
Chain Dialing from Memory
Changing a stored number
10
Clearing a stored number 10
Dialing a number from
memory 11
Emergency Quick Dial
numbers 10, 11
Storing a number 10
Storing the last number
11
dialed 10
Modular jack 2
MUTE button 8
P
Phone Cord Wrap 4
Pulse (rotary) service 8
PULSE/TONE switch 4, 6
R
RECEIVER volume control 8
REDIAL button 9, 10
RINGER VOLUME switch 4, 6
S
SPEAKER button 7
speakerphone performance 6
Speakerphone use 7
Switching between speaker-
phone and handset 7
T
Temporary tone feature 8
U
Using HOLD with the Handset
9
Using HOLD with the
Speakerphone 9
V
VOLUME control 8
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WARRANTY
What does your warranty cover?
• Any defect in material or workmanship.
For how long after the original purchase?
• One year.
• The warranty for rental units begins with the first rental.
What will we do?
• Provide you with a new, or at our option, a refurbished unit.
• The exchange unit is warranted for the remainder of your product’s original
one-year warranty period.
How do you make a warranty claim?
• Properly pack your unit. Include any cables, etc., which were originally provided
with the product. We recommend using the original carton and packing
materials.
• Include in the package a copy of the sales receipt or other evidence of date of
original purchase. If the unit was a gift, provide a statement specifying the date
received. Also print your name and address and a description of the defect.
Send standard UPS or its equivalent to:
Thomson Consumer Electronics, Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered
by the warranty.
• A new or refurbished unit will be shipped to you prepaid freight.
What does your warranty not cover?
• Customer instruction. Your Owner’s Manual provides information regarding
operating instructions and user controls. For additional information, ask your
dealer.
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Product purchased or serviced outside the USA.
• Acts of God, such as but not limited to lightning damage.
How does state law relate to this warranty?
• This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
What if you purchased your product outside the United States?
• This warranty does not apply. See your dealer for details.
Model 2-9315
15401660 (Rev. 0 E/S)
98-39
Printed in Philippines
P.O. Box 1976, Indianapolis, IN 46206
© 1998 Thomson Consumer Electronics, Inc..
Trademark(s) ® Registered
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