GE 29299 User Manual

Call Waiting Caller ID Memory phone User’s Guide

29299

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FCC REGISTRATION INFORMATION

Your GE telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 and 68, FCC Rules and Regulations.

1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the FCC Registration number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

HEARING AID COMPATIBILITY

This telephone system meets FCC standards for Hearing Aid Compatibility.

FCC NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

TABLE OF CONTENTS

FCC REGISTRATION INFORMATION .... 2

INTERFERENCE INFORMATION............ 2

HEARING AID COMPATIBILITY ........... 2

INTRODUCTION ..................................... 4

PARTS CHECKLIST ............................. 5

BEFORE YOU BEGIN .............................. 5

MODULAR JACK REQUIREMENTS ......... 5

INSTALLATION & SETUP ......................... 6

IMPORTANT INSTALLATION

INFORMATION ................................... 6

INSTALLING THE BATTERIES ................. 6

DESKTOP INSTALLATION ...................... 8

WALL MOUNT INSTALLATION .............. 9

SETTING UP THE CALLER ID MENU ... 10

SETTING YOUR LOCAL AREA CODE 11 SETTING THE DISPLAY LANGUAGE .. 12 SETTING THE DISPLAY CONTRAST .. 13

SETTING THE DIAL MODE ............. 14

EXITING SETUP ........................... 14

CALLER ID FEATURES.......................... 15

SUMMARY SCREEN ......................... 15

CALLER ID WITH CALL WAITING ........ 15

RECEIVING AND STORING CALLS ........ 16

REVIEWING CALL RECORDS ............... 16

DELETING CALL RECORDS ................ 17

DIALING BACK ................................ 17

IF YOU PROGRAMMED YOUR LOCAL

AREA

IN THE SETUP MENU .......... 18

CODE

IF YOU DID NOT PROGRAM YOUR LOCAL

CODE IN THE SETUP MENU .. 19

AREA

MESSAGE INDICATORS ......................... 20

TELEPHONE BASICS ............................. 21

RECEIVING A PHONE CALL ................ 21

WARNING:

OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

TO PREVENT FIRE

LACING A PHONE CALL .................. 21

TEMPORARY TONE DIALING ........... 22

VOLUME CONTROL .......................... 22

REDIAL .......................................... 22

ONE -TOUCH REDIAL ....................... 23

HOLD ............................................ 23

FLASH ........................................... 24

MEMORY........................................... 25

STORING QUICK DIAL NUMBERS ....... 25

STORING FREQUENTLY CALLED

NUMBERS ...................................... 26

REVIEWING NUMBERS STORED IN

MEMORY ....................................... 26

QUICK DIAL NUMBERS ................. 26

FREQUENTLY CALLED NUMBERS ..... 27

CHANGING A STORED NUMBER ......... 27

ERASING A STORED NUMBER ............ 27

STORING A PAUSE IN MEMORY ........... 28

DIALING A QUICK DIAL NUMBER ....... 29

DIALING FREQUENTLY CALLED

NUMBERS ...................................... 29

TROUBLESHOOTING TIPS ...................... 30

GENERAL PRODUCT CARE .................... 32

SERVICE ............................................ 32

INDEX ............................................... 33

LIMITED WARRANTY ............................ 35

CAUTION

RISK OF ELECTRIC SHOCK

THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF "DANGEROUS VOLTAGE" INSIDE THE PRODUCT.

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USERSERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT.

INTRODUCTION

Your Caller ID phone stores and displays specific information, provided by your local telephone company, to subscribers of Caller ID or similar caller identification services. You must subscribe to one of these services in order to use this unit.

Your Caller ID phone enables you to:

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 60 Caller ID messages sequentially.

• Know who called while you were away.

IMPORTANT: In order to use this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service.

BEFORE YOU BEGIN

PARTS CHECKLIST

Make sure your package includes the following items:

Short telephone line cord

Telephone line cord

Coiled cord

Handset

MODULAR JACK REQUIREMENTS

You need an RJ11 type modular jack, which is the most common type of phone jack and might look like the one pictured here. If you don’t have a modular jack, call your local phone company to find out how to get one installed.

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OPTIONS A B

DIAL

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ABC2DEF

GHI4JKL5MNO

PQRS7TUV

OPER

Base

REVIEWDELETE

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STORE

REDIAL

WXYZ

VOLUME

FLASHHOLD

INSTALLATION & SETUP

IMPORTANT INSTALLATION INFORMATION

• Never install telephone wiring during a lightning storm.

• Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

INSTALLING THE BATTERIES

Your Caller ID phone uses 4 AA-size alkaline batteries for receiving and storing Caller ID records and for the numbers you use for memory dialing.

IMPORTANT: You will have approximately 60 seconds to replace the batteries before the memories stored are lost. Please read the instructions before replacing the batteries and have the batteries ready to be inserted beforehand.

1. If the line cord is already connected, disconnect it from the base unit.

2. Use a screwdriver to pry up the battery compartment door on the bottom of the phone.

3. Insert 4 AA-size alkaline batteries as shown on the diagram in the battery compartment.

4. Snap the battery compartment door back into place.

5. If the line cord was previously connected, re-attach it to the unit and check your memory locations.

NOTE: If the low battery icon appears in the display, you need to replace the batteries. It is important that you replace the batteries as soon as possible in order to maintain Caller ID operation.

During the replacing of batteries, a backup circuit in the unit will retain your stored information for up to 60 seconds. Write down any stored information you do not want erased.

IMPORTANT: If you’re not going to use the telephone for more than 30 days, remove the batteries because they can leak and damage the unit.

Battery compartment

DESKTOP INSTALLATION

1. Plug the coiled cord into the handset. Plug the other end into the jack on the side of the base. Place the handset in the cradle on the base.

2. Plug the line cord into jack on the back of the base. Plug the other end into a wall jack.

3. Set the RINGER switch on the base to the desired loudness.

• HI = Default, loudest sound.

• LO = Sound will be lower.

• OFF = Telephone will not ring.

WALL MOUNT INSTALLATION

1. Carefully turn the phone over. Detach the wall mount bracket from the two sets of top grooves by pressing the tabs in. Pull the bracket from the phone and turn it around so that it looks like the diagram below. Gently press the bracket into the two sets of bottom grooves until it snaps into place.

2. Plug the short line cord into the jack on the back of the base.

3. Feed the short line cord through the grooves provided so that the bottom of the phone is flat and ready to mount on the wall.

4. Connect the other end of the line cord into the wall phone jack.

5. Place the handset in the cradle of the base as soon as possible to hang up the phone.

6. Plug the coiled cord into the handset. Plug the other end into the jack on the side of the base.

7. Slip the mounting holes of the base (on bottom of unit) over the wall plate posts and slide the base down until the phone is firmly in place.

8. Set the RINGER switch on the base to the desired loudness.

• HI = Default, loudest sound.

• LO = Sound will be lower.

• OFF = Telephone will not ring.

SETTING UP THE CALLER ID MENU

You should not plug the telephone into the wall line jack while setting up the Caller ID menu. An incoming call may invalidate the change if it was not yet saved. The phone must display

enter the setup menu.

1. Press the OPTIONS button.

MENU ^ v

2. At this point you can press either REVIEW up or down button to scroll among the 6 menu screens, which are:

• # 1 OPTIONS MENU ^ v

• # 2 LOCAL AREA CODE (default - - -)

• # 3 LANGUAGE (default English)

• # 4 (LCD) CONTRAST (default 3)

• # 5 T/P DIAL MODE (default tone)

• # 6 EXIT OPTIONS

3. You have 10 seconds following any key press before the phone will automatically return to the Summary Screen.

xx CALLS

appears.

before you can

OPTIONS

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OPTIONS button

OPTIONS A B

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ABC2DEF

GHI4JKL5MNO

PQRS7TUV

OPER

FLASHHOLD

WXYZ

REVIEW buttons

3 6 9

REVIEWDELETE

STORE

REDIAL

VOLUME

Summary Screen

SETTING YOUR LOCAL AREA CODE

The telephone uses the programmed area code to determine the number format to display when a valid Caller ID signal is received and is also used for the Dialback feature.

1. Press the OPTIONS button.

MENU ^ v

appears.

2. Press the REVIEW up or down buttons until

LOCAL AREA CODE

3. To enter and change the area code, press OPTIONS again. The display shows the present area code stored. The left-most digit or a minus sign (-) flashes, indicating it is ready to accept the area code entry.

4. Press 1-9 on the key pad for the first digit. To clear the digit, press either * or #.

5. When the desired digit is flashing, press either REVIEW button to advance to the next digit.

OPTIONS

appears.

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OPTIONS button

OPTIONS A B

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DIAL

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SMITH JOHN

ABC2DEF

GHI4JKL5MNO

PQRS7TUV

WXYZ

OPER

FLASHHOLD

3 6 9

REVIEW buttons

REVIEWDELETE

STORE

REDIAL

VOLUME

6. Repeat steps 4 and 5 until all the digits

for your area code are correct. If you make a mistake, you can simply

retrace the previous steps until your area code is set.

7. Press OPTIONS once again to store the

area code and return to the “LOCAL AREA CODE” display.

SETTING THE DISPLAY LANGUAGE

This adjustment changes the Caller ID prompts to be displayed in English or Spanish.

1. Press the OPTIONS button.

MENU ^ v

appears.

2. Press the REVIEW up button until

LANGUAGE

appears.

3. To enter and change the language, press

the OPTIONS button. The display shows the current language. The default is English.

4. Press either REVIEW button to change

the setting.

5. Press OPTIONS once again to store the

setting and return to the “LANGUAGE” display.

OPTIONS

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OPTIONS button

OPTIONS A B

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DIAL

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ABC2DEF

GHI4JKL5MNO

PQRS7TUV

OPER

FLASHHOLD

3 6

WXYZ

REVIEW buttons

REVIEWDELETE

STORE

REDIAL

VOLUME

SETTING THE DISPLAY CONTRAST

This adjustment allows optimization of the contrast and viewing angle of the display.

1. Press the OPTIONS button.

MENU ^ v

appears.

2. Press the REVIEW up button until

CONTRAST

appears.

3. To enter and change the contrast, press the OPTIONS button. The display shows the current contrast setting. There are 5 levels of contrast, with the default set to

4. Press either REVIEW button to change the setting.

5. Press OPTIONS once again to store the setting and return to the “(LCD) CONTRAST” display.

OPTIONS

(LCD)

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OPTIONS button

OPTIONS A B

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DIAL

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SMITH JOHN

ABC2DEF

GHI4JKL5MNO

PQRS7TUV

WXYZ

OPER

FLASHHOLD

3 6 9

REVIEW buttons

REVIEWDELETE

STORE

REDIAL

VOLUME

SETTING THE DIAL MODE

This adjustment allows you to select tone (touch-tone) or pulse (rotary) mode dialing.

1. Press the OPTIONS button.

MENU ^ v

appears.

2. Press the REVIEW up button until

DIAL MODE

appears.

OPTIONS

T/P

3. To enter and change the dial mode, press the OPTIONS button. The display shows the current setting. The default is set to tone.

4. Press either REVIEW button to change the setting.

5. Press OPTIONS once again to store the setting and return to the “T/P DIAL MODE” display.

EXITING SETUP

To exit the Setup menu after your changes have been made, you can immediately exit by selecting the "EXIT OPTIONS" menu and pressing the OPTIONS button.

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OPTIONS button

OPTIONS A B

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DIAL

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ABC2DEF

GHI4JKL5MNO

PQRS7TUV

WXYZ

OPER

FLASHHOLD

REVIEW buttons

3 6 9

REVIEWDELETE

STORE

REDIAL

VOLUME

CALLER ID FEATURES

SUMMARY SCREEN

The Summary Screen shows the current time, date, and number of new calls to be reviewed. It is displayed until the REVIEW or OPTIONS buttons are pressed or a Caller ID record is received. Within 10 seconds of receiving a new call, the Summary Screen is displayed and the New Call indicator flashes.

OPTIONS button

NEW CALL indicator

REVIEW buttons

NOTE: The number of new calls is displayed

until all new calls have been reviewed.

CALLER ID WITH CALL WAITING

Provided your telephone company is able to integrate Caller ID and Call Waiting services, you are able to see who is calling when you hear the call waiting beep. The caller identification information appears in the display after you hear the tone.

• Press the FLASH button to put the current person on hold so that you can answer the incoming call.

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OPTIONS A B

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ABC2DEF

GHI4JKL5MNO

PQRS7TUV

OPER

FLASHHOLD

FLASH button

REVIEWDELETE

STORE

REDIAL

WXYZ

VOLUME

RECEIVING AND STORING CALLS

This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. The unit can store up to 60 calls for later review. When the memory is full, a new call automatically replaces the oldest call in memory.

NEW

appears in the display for calls received that have not been reviewed.

REVIEWING CALL RECORDS

• Press the REVIEW down button to scroll through the call records from the most recent to the oldest.

• Press the REVIEW up button to scroll through the call records from the oldest to the newest.

• When all of the messages have been viewed, START/END appears in the display.

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OPTIONS A B

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DIAL

315 - 555 - 1324

SMITH JOHN

ABC2DEF

GHI4JKL5MNO

PQRS7TUV

OPER

FLASHHOLD

REVIEW buttons

3 6

WXYZ

REVIEWDELETE

STORE

REDIAL

VOLUME

DELETING CALL RECORDS

• To delete the record shown in the display, press the DELETE button once.

• To delete all records while reviewing, press and hold the DELETE button for about 3 seconds.

DELETE ALL?

appears in the display. Press DELETE again to complete.

DIALING BACK

When reviewing Caller ID records, you can dialback the numbers shown on the display by pressing the DIAL button.

NOTE: You must press DIAL before you pick up the handset.

NOTE: If only PICKUP PHONE shows on the display, no other changes to the number can be made. The information sent from the telephone company is known to be a valid number for dialing back (utilized only in very limited areas). Once you pick up the phone, the number will be automatically dialed.

DIAL button

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DELETE button

OPTIONS A B

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DIAL

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ABC2DEF

GHI4JKL5MNO

PQRS7TUV

WXYZ

OPER

FLASHHOLD

REVIEWDELETE

STORE

REDIAL

6 9

VOLUME

IF YOU PROGRAMMED YOUR LOCAL AREA

CODE

IN THE SETUP MENU

1. Use the REVIEW up and down buttons to display the number you want to dial.

• If you see a number with 7 digits (i.e. 555-1234), then the call was received from within your area code. However, this does not guarantee the call is a local call.

• If you see a number with 11 digits (i.e. 1234-555-1234), then the call received was not from your area code.

2. To adjust the phone number, press the OPTIONS button. For instance, a 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11-digit format. Press the OPTIONS button repeatedly to scroll through the 7, 10, and 11-digit numbers.

7-digits:

7-digit telephone number (i.e. 555-5555)

10-digits:

3-digit area code + 7-digit telephone number (i.e. 425-555-5555)

11-digits:

long distance code 1 + 3-digit area code + 7-digit telephone number (i.e. 1-425-555-5555)

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OPTIONS buttons

OPTIONS A B

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DIAL

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ABC2DEF

GHI4JKL5MNO

PQRS7TUV

OPER

FLASHHOLD

3 6

WXYZ

REVIEW buttons

REVIEWDELETE

STORE

REDIAL

VOLUME

3. Press the DIAL button and the display shows

PICKUP PHONE

. A 10 second timer will also start at this point on the upper right side of the display, letting you know the time until the unit will return to the Caller ID record.

• If you adjust the number to be dialed, the timer will reset after each adjustment.

4. Pick up the handset before the timer reaches 0.

NOW DIALING

shows in the

display and the number is dialed.

IF YOU DID NOT PROGRAM YOUR LOCAL

AREA

CODE IN THE SETUP MENU

1. Use the REVIEW up and down buttons to display the number you want to dial. You will only see 10-digit numbers (i.e. 234555-1234).

2. See steps 2 through 4 in the above section to complete the dialback sequence.

DIAL buttons

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OPTIONS A B

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DIAL

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SMITH JOHN

ABC2DEF

GHI4JKL5MNO

PQRS7TUV

OPER

FLASHHOLD

3 6

WXYZ

REVIEW buttons

REVIEWDELETE

STORE

REDIAL

VOLUME

MESSAGE INDICATORS

The following special messages indicate the status of a message or the unit:

NO CALLS UNKNOWN

BLOCKED CALL

ERROR

NO DATA

START/END

LOW

The caller memory is empty. The incoming call does not

or their service area is not linked to yours. If

KNOWN CALL

name information for that number was not available.

The caller of the incoming call is registered as “Private Number” and their Caller ID information is withheld.

Caller information has been interrupted or corrupted during transmission.

No Caller ID signal has been detected, or Caller ID service has not been activated.

You are at the beginning or the end of the Caller ID memory log.

Battery power level is low.

appears along with a calling number, the

CALL

have Caller ID service

UN-

TELEPHONE BASICS

RECEIVING A PHONE CALL

1. Be sure the RINGER switch is set to the

HI or LOW position.

2. When the phone rings and the caller’s

information shows on the display, lift the handset and begin your conversation.

3. You can adjust the volume of the

caller’s voice by pressing the VOLUME up or down buttons.

4. Set the RINGER switch to the OFF

position when you do not want to be interrupted by the phone ringing.

PLACING A PHONE CALL

1. Lift the handset and wait for a dial

tone.

2. Dial the telephone number you wish to

call.

3. You can adjust the volume of the

caller’s voice by pressing the VOLUME up or down buttons.

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OPTIONS A B

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DIAL

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SMITH JOHN

ABC2DEF

GHI4JKL5MNO

PQRS7TUV

OPER

FLASHHOLD

REVIEWDELETE

STORE

REDIAL

WXYZ

VOLUME

VOLUME buttons

TEMPORARY TONE DIALING

If you have pulse service, you can temporarily change from pulse to tone service. After dialing the telephone number, press and release the * button on the telephone. This allows access to phone services that require a tone, such as banking and long-distance services. After you hang up the handset, the telephone automatically returns to pulse service.

REDIAL button

VOLUME CONTROL

This feature allows you to increase the listening volume in the receiver of the handset when speaking with your party. When needed, press the VOLUME up and down buttons.

REDIAL

If the number you dialed is busy, or you want to call the last number dialed again, press REDIAL. The number shows on the display and dials automatically.

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OPTIONS A B

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DIAL

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SMITH JOHN

ABC2DEF

GHI4JKL5MNO

PQRS7TUV

WXYZ

OPER

FLASHHOLD

VOLUME buttons

REVIEWDELETE

STORE

REDIAL

6 9

VOLUME

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