Model 27907 Series
DECT 6.0 Cordless
Handset Speakerphone
Answering System User’s Guide
Your new GE telephone system is EXPANDABLE up to a total of 4 handsets
(by purchase of optional Model 27907 handset with charge cradle)
Equipment Approval Information
Your telephone equipment is approved for connection to the
Public Switched Telephone Network and is in compliance with
parts 15 and 68, FCC Rules and Regulations and the Technical
Requirements for Telephone Terminal Equipment published by
ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among
other information, the US number and Ringer Equivalence
Number (REN) for the equipment. You must, upon request,
provide this information to your telephone company.
The REN is useful in determining the number of devices
you may connect to your telephone line and still have all of
these devices ring when your telephone number is called. In
most (but not all) areas, the sum of the RENs of all devices
connected to one line should not exceed 5. To be certain
of the number of devices you may connect to your line
as determined by the REN, you should contact your local
telephone company.
A plug and jack used to connect this equipment to the
premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected
to a compatible modular jack that is also compliant. See
installation instructions for details.
2
Notes
• This equipment may not be used on coin service provided
by the telephone company.
• Party lines are subject to state tariffs, and therefore, you
may not be able to use your own telephone equipment if
you are on a party line. Check with your local telephone
company.
• Notice must be given to the telephone company upon
permanent disconnection of your telephone from your line.
• If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation of
this product does not disable your alarm equipment. If you
have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on y our line which may
harm the telephone network, the telephone company shall,
where practicable, notify you that temporary discontinuance
of service may be required. Where prior notice is not
practicable and the circumstances warrant such action, the
telephone company may temporarily discontinue service
immediately. In case of such temporary discontinuance, the
telephone company must: (1) promptly notify you of such
temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring
a complaint to the Commission pursuant to procedures set
forth in Subpart E of Part 68, FCC Rules and Regulations.
3
The telephone company may make changes in its
communications facilities, equipment, operations or
procedures where such action is required in the operation
of its business and not inconsistent with FCC Rules and
Regulations. If these changes are expected to affect the use
or performance of your telephone equipment, the telephone
company must give you adequate notice, in writing, to allow
you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference; and (2) This device must accept any
interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this
product.
4
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the
antenna for radio or television that is “receiving” the
interference).
• Reorient or relocate and increase the separation between
the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet
on a circuit different from that to which the receiving
antenna is connected.
If these measures do not eliminate the interference, please
consult your dealer or an experienced radio/television technician
for additional suggestions. Also, the Federal Communications
Commission has prepared a helpful booklet, “How To Identify
and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington,
D.C. 20402. Please specify stock number 004-000-00345-4 when
ordering copies.
Notice: The changes or modifications not expressly approved
by the party responsible for compliance could void the user's
authority to operate the equipment.
5
Hearing Aid Compatibility (HAC)
SE E M ARK ING ON BO TTO M / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN T HE
TRIANG LE IS A
WARNING SIGN
ALERTI NG YOU OF
IMPORTANT
INSTRU CTIONS
ACCOMPANYING
THE PR ODUCT.
CAUTION:
This telephone system meets FCC standards for Hearing Aid
Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits
set forth for an uncontrolled environment. This equipment
should be installed and operated with a minimum distance
of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction
with any other antenna or transmitter.”
For body worn operation, this phone has been tested and
meets the FCC RF exposure guidelines when used with the belt
clip supplied with this product. Use of other accessories may
not ensure compliance with FCC RF exposure guidelines.
Information for DECT Product
This 27907 telephone is compliant with the DECT 6.0
standard which operates in the 1.92GHz to 1.93GHz
frequency range.
6
Table of Contents
EquipmEnt ApprovAl informAtion .................................... 2
intErfErEncE informAtion ................................................ 4
HEAring Aid compAtibility (HAc) .................................... 6
AccEssory informAtion ................................................. 93
11
Introduction
CAUTION: When using telephone equipment,
there are basic safety instructions that
should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided
with this product and save them for future
reference.
IMPORTANT: Because cordless phones operate
on electricity, you should have at least one
phone in your home that isn’t cordless, in case
the power in your home goes out.
Before You Begin
Parts Checklist (for model 27907)
Make sure your package includes
the items shown here.
AC power
adaptor
Battery
compartment cover
Handset battery
12
pack
Belt clip
Base
Wall mount
bracket
Handset
Telephone line
cord
Telephone Jack Requirements
Wall plate
To use this phone, you need an RJ11C type
modular telephone jack, which might look
like the one pictured here, installed in your
home. If you don’t have a modular jack,
call your local phone company to find out how to get one
installed.
Modular
telephone
line jack
Installation
Digital Security System
Your cordless phone uses a digital security system to protect
against false ringing, unauthorized access, and charges to
your phone line.
INSTALLATION NOTE: Some cordless telephones
operate at frequencies that may cause
or receive interference with nearby TVs,
microwave ovens, and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed near
or on top of a TV, microwave ovens, or VCR. If
such interference continues, move the cordless
telephone farther away from these appliances.
Certain other communications devices
may also use the 1.9 GHz frequency for
communication, and, if not properly set, these
devices may interfere with each other and/
13
or your new telephone. If you are concerned
with interference, please refer to the owner’s
manual for these devices on how to properly
set channels to avoid interference. Typical
devices that may use the 1.9 GHz frequency for
communication include wireless audio/video
senders, wireless computer networks, multihandset cordless telephone systems, and some
long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors,
fluorescent lighting, microwave ovens, heating
appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low
temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals,
unless the telephone line has been disconnected at the
network interface.
• Use caution when installing or modifying telephone lines.
14
Handset Layout
display
Vol Boost
(volume boost
button)
Voice Mail Waiting
Indicator (VMWI) /
Visual Ringer
TALK/CALL BACK
(button)
CALLER ID/VOLUME
5(caller id/volume
up button)
format/conf
(format/conference
button)
redial (button)
INT
(intercom button)
7 (review button)
* exit (button)
memory (button)
CALLER ID/VOLUME
6(caller id/volume
down button)
SPEAKER (button)
delete (button)
program/mute
(button)
8 (skip button)
4/<
(play/stop button)
#pause/ringer
(button)
flash/answerer
(button)
erase (button)
15
Base Layout
SPEAKER
language (button)
review
(button)
DAY/CHECK (button)
HOUR (button)
MIN
(minute button)
VMWI / Visual Ringer
(Indicator)
Message Counter
(indicator)
PLAY/STOP
(button)
skip (button)
delete (button)
message speed
(button)
charge/in use
(indicator)
16
page (button)
memo (button)
volume 5/6
(buttons)
announce (button)
ans on/off
(answerer on/off
button)
Installing the Phone
black wire
red wire
battery
pack
PRESS DOWN
FIRMLY
Installing the Handset Battery
NOTE: You must connect the handset battery
before use.
CAUTION: To reduce the risk of fire or
personal injury, use only the Thomson Inc.
approved model 5-2721 Nickel-metal Hydride
battery (Ni-MH), which is compatible with this
unit.
1. Locate battery and battery door which are packaged
together inside a plastic bag and are separate from the
handset.
2. Locate the battery compartment on the back of the
handset.
3. Plug the battery pack cord into the jack inside the
compartment.
NOTE: To ensure proper battery installation, the
connector is keyed and can be inserted only one
way.
17
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up
until it snaps into place.
Base Station
1. Choose an area near an electrical outlet and a telephone
wall jack (RJ11C), and place your cordless telephone on a
level surface, such as a desktop or tabletop, or you may
mount it on the wall.
2. Plug one end of the telephone line cord into the TEL LINE
jack on the back of the base and the other end into a
modular jack.
3. Plug the AC power converter into the electrical outlet and
the DC connector into the jack on the back of the base.
18
4. Place the handset in the base cradle. The charge/in use
indicator turns on, verifying the battery is charging.
5. Allow the phone to charge for 16 hours prior to first use. If
you don’t properly charge the phone, battery performance
is compromised.
CAUTION: To reduce risk of personal injury,
fire, or damage use only the 5-2760 power
adaptor listed in the user’s guide. This power
adaptor is intended to be correctly orientated
in a vertical or floor mount position.
Answering System Setup
This section shows you how to set up your answering
system to receive incoming calls. Before you begin the set up
process, you must turn on the answering system.
• Press the ans on/off button to turn the answering system
on and off.
The MESSAGES indicator lights when the answering
system is on. The indicator blinks when you have new
messages.
NOTE: The answering system displays “- -” when
it is off.
19
Setting the Voice Prompt Language
The default voice prompt language is English.
To change the answering system’s voice prompt language,
• Press the language button on top of base to change to
the FRENCH voice prompt. The unit announces “OPTION FRANCAISE “ and Fr shows in the message counter.
• Press the language button again to change to the
SPANISH voice prompt. The unit announces “SELECCION ESPANOL” and SP shows in the message counter.
NOTE: To change to English, press the language
button again. En shows in the message counter.
NOTE: In remote access mode, the system
follows the selected language. The voice prompt
language cannot be switched remotely.
Voice Time/Day Stamp and Real Time Clock
1. Make sure the answering system is ON.
2. Press and hold the DAY/CHECK button to set the day of the
week.
3. Press and hold the HOUR button to set the hour (a.m. or
p.m.). Example: 12AM, 1AM, or 12PM, 1PM.
4. Press and release the MIN button to advance the clock in
one minute intervals. Press and hold to increase by 5minute increments.
20
5. After the time is set, the real time clock will be displayed
on the handset within 1 minute.
NOTE: You must set the day manually. You may
choose to set the time manually as well, although
the time is automatically transmitted by your
local phone company as part of Caller ID service.
If you subscribe to Caller ID service, the current
time is set automatically when you receive your
first CID record.
Speaker Volume
Use the volume (5 or 6) buttons to adjust speaker volume
on the base to a comfortable level. L1 is the minimum
speaker volume and L8 is the maximum.
Voice Instruction
If you need additional assistance, press the
standby mode and follow the voice instructions.
review
button in
Recording the Outgoing Announcement
For best results when recording, you should be about
nine inches from the microphone, and eliminate as much
background noise as possible.
You may record an outgoing announcement in the
answerer or choose the default for your current outgoing
announcement.
21
1. Make sure the answering system is ON.
2. Press and hold the announce button until the speaker
announces “RECORD ANNOUNCEMENT AFTER TONE“.
3. Begin speaking after you hear the beep.
4. Release the button when you finish your announcement.
NOTE: If you choose not to record an outgoing
announcement, a default announcement plays
instead. To return to the default announcement
after you have recorded your own outgoing
announcement, press the announce button and
release it when you hear the beep. Or, press
the delete button while the announcement is
reviewing.
Sample Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone
right now, so please leave your name, number and a brief
message after the tone, and I’ll get back to you. Thanks.
NOTE: The maximum recording time for the
outgoing announcement is 2 minutes.
Reviewing and Choosing the Announcement
Press and release the announce button to review and select
this one as your outgoing announcement.
NOTE: Press the PLAY/STOP button at any time
to stop playing the announcement.
22
Programming the Telephone
Standby Screen
The handset displays the handset number and user name.
Programming Functions
The system uses a menu structure to give you access to all
of the built-in features. You may program the following items
in main menu: Room Monitor and Handset Setup.
Room Monitor (applicable only with additional
handsets)
1. Make sure your phone is OFF (not in talk mode).
2. Press the mute/program button to go to the main menu.
3. Press caller ID-volume ( 6 or 5) button to scroll to ROOM MONITOR.
4. Press mute/program button to enter ROOM MONITOR
menu, ROOM MONITOR EXTENSION? shows in the display.
23
5. Use the touch tone pad to enter the handset number to be
monitored.
NOTE: When this phone system is expanded (up
to 4 handsets by purchase of optional Model
27918 handset with recharge cradle), handsets
are named HANDSET 1, HANDSET 2, HANDSET 3
and HANDSET 4 respectively.
6. The receiving handset will turn on the microphone and
the originating handset will turn on the speakerphone to
monitor sound from the receiving handset.
NOTE: For room monitoring mode to work, the
originating handset must NOT be on the cradle.
NOTE: While in room monitoring mode, the
handsets will emit an alert tone approximately
every 5 seconds if there is an incoming call. You
may press the SPEAKER button to quit room
monitor and answer the call.
NOTE: While in room monitoring mode, the originating
handset can be switched to monitor by handset
earpiece by pressing the TALK/CALL BACK button once.
Switch back to speakerphone by pressing the SPEAKER
button once.
NOTE: Press the exit button on the handset to
exit room monitor mode.
24
Handset Setup
1. Make sure your phone is OFF (not in talk mode).
2. Press the mute/program button to go to the main menu.
3. Press caller ID-volume ( 6 or 5) button to scroll to
HANDSET SETUP.
4. Press mute/program button to confirm and you may
program the following items: Language, Handset Name,
Ringer Tone, Ringer Volume, VIP Melody, Key Tone, Audio
Predial, Message Alert, Rings to Answer, Security Code,
Area Code, Tone/Pulse, Registration, Deregistration and
Default Setting.
NOTE: During programming, you may press the
exit button at any time to exit the sub-menu
and return to the menu.
Language
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the
SET LANGUAGE sub-menu.
2. Press mute/program button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP shows in the display.
3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the caller ID-volume ( 6 or 5)
button to scroll to the desired language. English is the
default setting.
25
4. Press the mute/program button to save your selection.
You will hear a confirmation tone and the selected
language shows in the display.
Handset Name
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the
HANDSET NAME
2. Press mute/program button to enter the menu. HANDSET
NAME
3. Use the touch-tone pad to enter a name (up to 15
characters). More than one letter is stored in each of the
number keys. For example, to enter Bill Smith, press the 2
key twice for the letter B. Press the 4 key 3 times for the
letter I. Press the 5 key 3 times for the letter L. Press the 5
key 3 times for the second letter L, and press the 1 key to
insert a space between the first and last name. Press the
7 key 4 times for the letter S; press the 6 key once for the
letter M; press the 4 key 3 times for the letter I; press the 8
key for the letter T; press the 4 key twice for the letter H.
shows in the display.
sub-menu.
NOTE: If you make a mistake, use the delete
button to backspace and delete one character
at a time.
4. Press the mute/program button to save your name. You
will hear a confirmation tone and the handset name
shows in the display.
26
Ringer Tone
You may choose from ten different ringer tones and ten
different melodies.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the
RINGER TONE sub-menu.
2. Press mute/program button to enter the menu. SET RINGER TONE 01 shows in the display. 01 is default
setting.
3. Use the caller ID-volume ( 6 or 5) button to scroll to the
desired setting (1 through 20). You will hear a sample of
the ringer tone/melody you select.
4. Press the mute/program button to save your selection.
You will hear a confirmation tone and the selected ringer
tone shows in the display.
NOTE: You must have the Ringer Volume set to
ON for ring tone to signal an incoming call.
Ringer Volume
From the Handset Setup Menu:
1.
Press the caller ID-volume ( 6 or 5) button to scroll to the
RINGER VOLUME sub-menu.
2. Press mute/program button to enter the menu. SET RINGER 1HI 2LO 3OFF shows in the display.
27
3. Use the touch tone pad on the handset to select 1, 2 or 3, or
use the caller ID-volume ( 6 or 5) button to scroll to your
selection. HI is the default setting.
4. Press the mute/program button to save your selection.
You will hear a confirmation tone and the new volume
setting shows in the display.
NOTE:
shows in the display.
If you turn the ringer OFF, the ringer off icon
VIP Melody
This features allows you to assign a specific melody to
someone you want to get your attention when the person
calls. When a VIP melody is assigned and that person
calls, the unit rings the normal ring for the first ring and
then follows with VIP melody ring. You may choose from
ten different polyphonic melodies and may store up to 10
VIP records.
NOTE:
following conditions are met.
1. You have subscribed to Caller ID.
2. You have your Caller ID record previously
transferred to the memory. (Refer to Storing CID
Records in Internal Memory). NO USER MEMORY
will show in the display to remind the user to do
CID record transfer first.
This feature ONLY works when the
28
Storing VIP Melody
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to VIP
MELODY sub-menu.
2. Press mute/program button to select VIP melody feature
and then display VIP 1 record.
- If VIP1 does NOT contain any specific number/records, it
will display EMPTY.
3. Press caller ID-volume ( 6 or 5) button to select the
specific VIP melody memory location (10 VIP locations)
that does not contain any record.
4. Press mute/program button to display SELECT MEMORY.
NOTE: If the memory location does not contain any CID
memory records and you are trying to mark a specific
record as VIP MELODY, then SELECT MEMORY will not
be displayed. Instead, NO USER MEMORY will display in
prompt to alert the user.
5.
Press caller ID-volume ( 6 or 5) button to view the records
from memory to be selected as VIP
.
6. Press mute/program button to confirm and then display
VIP MELODY 01 to wait for the melody tone selection.
7. Press caller ID-volume ( 6 or 5) button to select from
melody 01 to melody 10 (a testing tone is generated while
making melody selection)
29
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