26992
40-Channel 900 MHz Cordless
Telephone/Answering System
User’s Guide
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EQUIPMENT APPROVAL INFORMATION
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15
and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number
(REN) for the equipment. You must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring
when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not
exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local
telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC
Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on
a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not
disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or
a qualified installer.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where
practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such
temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the
opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set
forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is
required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect
the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to
maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference; and (2) This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Model 26992D
55916140 (Rev. 0 DOM E)
04-05
Printed in China
ATLINKS USA, Inc.
101 West 103rd Street
Indianapolis, IN 46290
© 2004 ATLINKS USA, Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for
additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve
Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please
specify stock number 004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standsards for Hearing Aid Compatibility.
US NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
INTRODUCTION
Your cordless telephone/answering system is designed to give you flexibility in
use and high quality performance. To get the most from your new cordless
telephone/answering system, we suggest that you take a few minutes right now
to read through this instruction manual.
IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in
your home that isn’t cordless, in case the power in your home goes out.
CAUTION: When using telephone equipment, there are basic safety instructions that
should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided
with this product and save them for future reference.
BEFORE YOU BEGIN
Make sure your package includes the items shown here.
volume
memo
in
rev/skip
u
se
page
- +
/c
h
arg
e
messages
play/stop
erase
mic
Base Handset
TELEPHONE JACK REQUIREMENTS
VOL
+
-
TALK
program
redial
memory
review
skip
play/stop
def
3
1
abc
2
mno
ghi
6
4
jkl
5
wxyz
pqrs
9
7
tuv
8
erase
tone pause
#
Oper
*
0
answerer
ringer
flash
channel
off on
AC power supply
Line cord
Wall plate
To use this phone, you need an RJ11C type modular
telephone jack, which might look like the one pictured
here, installed in your home. If you don’t have a modular
jack, call your local phone company to find out how to get
Modular
telephone
line jack
one installed.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to protect against false
ringing, unauthorized access, and charges to your phone line.
When you place the handset in the base, the unit verifies its security code. After a
power outage or battery replacement, you should place the handset in the base for
about 20 seconds to reset the code.
CAUTION:
RISK OF ELECTRIC SHOCK
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
DO NOT OPEN
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
INSTALLATION AND SETUP
CAUTION: Always disconnect phone cords from the wall outlets before battery installation or
replacement.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause
interference to nearby TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed near or on top of a TV,
microwave oven, or VCR. If interference continues, moving the cordless telephone farther away
from the TV or VCR will often reduce or eliminate the interference. Certain other
communications devices may also use the 900 MHz frequency for communication, and if not
properly set, these devices may interfere with each other and/or your new telephone. If you are
concerned with interference, please refer to the owner’s manual for these devices on how to
properly set channels to avoid interference. Typical devices that may use the 900 MHz frequency
for communication include wireless audio/video senders, wireless computer networks, multihandset cordless telephone systems, and some long-range cordless telephone systems.
IMPORTANT INSTALLATION INFORMATION
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch uninsulated telephone wires or terminals, unless the telephone
line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
•Temporarily disconnect any equipment connected to the phone such as faxes,
other phones, or modems.
INSTALLING THE PHONE
Your cordless telephone/answering system should be placed on a level surface
such as a desk or table top, or you can mount it on a wall.
VOL
2
+
-
TALK
program
redial
memory
review
skip
play/stop
def
3
1
abc
2
mno
ghi
6
4
jkl
5
wxyz
pqrs
9
7
tuv
8
erase
tone pause
#
Oper
*
0
answerer
ringer
flash
channel
off on
CONNECTING THE AC (ELECTRICAL) POWER
Plug the power supply cord into the power jack on the bottom of the base and
the other end into an electrical outlet. The in use/charge indicator turns on to
indicate the battery is charging.
CAUTION: Use only the ATLINKS USA, Inc. power supply 5-2618 (gray) or 5-2512 (black)
that came with this unit. Using other power supplies may damage the unit.
CONNECTING THE TELEPHONE LINE
1. Plug the one end of the telephone line cord into the jack on the bottom of the
base and the other end into a modular wall phone jack.
2. Set the ringer switch (on the handset) to ON, and place the handset in the cradle.
Allow the phone to charge for 12 hours prior to first use. If you don’t properly
charge the phone, battery performance is compromised.
NOTE: If the battery is not installed in the handset, or if the battery is not properly connected to the
jack inside the battery compartment, the TALK button on the handset blinks when the handset is
placed on the base cradle.
WALL MOUNTING
NOTE: For best results, leave the phone on a flat surface during initial charging before you hang the
phone on the wall.
If you want to mount the phone on a wall, slip the mounting holes (on the back of
the base) over the wall plate posts and slide the unit down into place. (Wall plate
not included.)
1
rev/skip button
In/use charge
volume
buttons
indicator
page button
volume
memo
i
rev/skip
n
u
s
page
e
- +
/
c
h
a
r
g
e
messages
play/stop
erase
mic
memo
button
display
play/stop
button
erase button
mic
min button
hour button
in
m
r
u
o
h
k
c
e
h
/c
y
a
d
f
f
o
/
n
r o
e
w
s
n
a
e
c
n
u
o
n
n
a
day/check
button
answer on/
off button
announce
button
ANSWERING SYSTEM SET UP
This section shows you how to set up your answering system to receive
incoming calls. Before you begin the setup, you must turn on the answering
system.
• Press the answer on/off button to turn the answering system on and off.
The messages indicator lights when the answering system is on. The indicator
blinks when you have messages.
SETTING THE VOICE TIME/DAY STAMP
1. Press and hold the day/check button to scroll to desired day of the week and
then release.
2. Press the hour button to set the hour (a.m. or p.m.).
3. Press the min button to set the minute. When you press and hold the min
button, the time advances in 5-minute intervals.
4. Press and release the day/check button to review the day and time settings.
RECORDING THE OUTGOING ANNOUNCEMENT
For best results when recording, you should be about nine inches from the
microphone, and try to eliminate as much background noise as possible.
1. Press and hold the announce button.
2. Begin speaking after you hear the beep.
3. Release the button when you finish your announcement.
If you choose not to record an outgoing announcement, or want to return to the
default announcement after you have recorded your own outgoing
announcement, press the announce button and release it when you hear the
beep, or press erase while your announcement is playing.
Sample Outgoing Announcement
Hi, this is (use your name here), I can't answer the phone right now, so please leave
your name, number and a brief message after the tone, and I'll get back to you.
Thanks.
REVIEWING THE ANNOUNCEMENT
Press and release the announce button to review your outgoing announcement.
SETTING THE SPEAKER VOLUME
Use the volume up and down located on the base to adjust speaker volume to a
comfortable level.
VOICE INSTRUCTIONS
If you need additional assistance, press the rev(-) button on the base after you
first plug in the answering system and then follow the voice instructions.
LEAVING A MEMO
Use the Memo feature to leave a message.
1. Press and hold the memo button. You need to hold the button until you
2. Begin talking after you hear the beep.
3. Release the memo button when you finish.
CORDLESS PHONE BASICS
SETTING THE RING SELECT
Set the RING SELECT switch on the back of the unit to choose the number of times
you want the phone to ring before the machine answers the call. You can choose 3
or 5 rings.
ANSWERING MACHINE OPERATION
This section discusses the buttons and features on the answering system.
MESSAGES INDICATOR
The messages indicator blinks to show you there are unread messages stored in
the unit. The number indicates the total number of messages stored in it. The
answerer must be turned on for the messages indicator to work.
SCREENING CALLS FROM THE BASE
You can screen incoming calls by listening as the caller leaves a message,
then pick up the handset, and press the TALK button to speak to the caller.
The answering system automatically stops recording when you activate the
handset or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to hear incoming calls.
MESSAGE PLAYBACK
The messages indicator lets you know when you have messages. To play
messages, press play/stop.
While a message is playing, you can do the following:
• Press play/stop to stop the message playback.
• Press the + or - arrow button to review messages or skip to the next message.
• Press the Vol button to adjust the playback volume.
MEMORY FULL
When memory is full, the system answers after 10 rings on an incoming call and
announces, “Memory full.” You should erase some messages so the answerering
system can record new messages.
ERASING MESSAGES
You can erase messages three ways: one message at a time using the erase
button on the base; all messages using the erase button on the base; or one
message at a time using the erase button (0) on the handset.
•To erase a message, press play/stop on the base and press and release erase
button on the base to erase the message that is playing.
•To erase all messages, press and hold the erase button on the base when
messages have been reviewed.
•To erase a message from the handset:
1. Press answerer button on the handset.
2. Press play/stop on the handset (the 2 button).
3. Press erase on the handset (the 0 button) to erase the message that is playing.
NOTE: Erased messages cannot be restored. Also, be careful you don't press the erase button as the
next unheard message is playing because that message will also be erased.
MAKING A CALL
Press the TALK button before you dial.
IN-USE INDICATOR
The phone is on when you see the In use/charge indicator on the base come on.
REDIAL
When the phone is on (in use), press the redial button to redial the last number
called (up to 32 digits).
RECEIVING A CALL
To answer a call you must press the TALK button before you begin speaking.
FLASH BUTTON
Use the flash button to activate custom calling services such as call waiting or
call transfer, which are available through your local phone company.
VOLUME BUTTON
Press the + or - button on the handset to adjust the volume of the handset's
earpiece. There are four settings. Pressing + increases the volume, and pressing
- decreases the volume.
finish the message.
volume button
TALK button
redial button
memory button
review button
play/stop button
* tone button
channel/answerer button
TIP: Don't use the TALK button to activate custom calling services such as call waiting, or you’ll hang
up the phone.
VOL
-
TALK
redial
memory
review
play/stop
1
abc
2
ghi
4
jkl
5
pqrs
7
tuv
8
erase
tone pause
Oper
*
0
answerer
ringer
channel
off on
+
program
skip
def
3
mno
6
wxyz
9
#
flash
ringer off/on button
program button
skip button
# pause button
erase button
flash button
RINGER SWITCH
The RINGER switch must be ON for the handset to ring during incoming calls.
TONE/PULSE SETTING
1. Make sure the phone is OFF.
2. Press and hold the program button until you hear a beep.
3. Press * tone button for tone dialing or # pause for pulse dialing.
4. Press the program button again. You will hear a confirmation tone.
PAGING THE HANDSET
If you misplace your handset press the page button on the base. The handset
emits a continuous paging tone to help you find it. When you find the handset,
press the TALK button to stop the tone.
NOTE: You can still page the handset with the ringer off.
ADVANCED FEATURES
CHANNEL BUTTON
While talking, you might need to manually change the channel in order get rid of
static caused by baby monitors, garage door openers, or other cordless phones.
Press and release the channel button to advance to the next clear channel.
MEMORY
Store up to 10 numbers in memory for quick dialing.
STORING A NUMBER IN MEMORY
The phone must be OFF when you store numbers.
1. Press the memory button.
2. Press a number key (0-9) to store the dialed number in that memory location.
3. Press the memory button.
4. Enter the number (up to 20 digits).
5. Press memory button to confirm. You will hear a confirmation tone.
IMPORTANT: If you make test calls to emergency numbers stored in memory, remain on the line
and briefly explain the reason for the call to the dispatcher. Also, it’s a good idea to make these calls
in off-peak hours, such as early morning or late evening.
TIPS: You may also store the last number dialed in memory. Follow steps one through three above,
press the redial button to call the last number dialed, and then press the memory button to confirm.
INSERTING A PAUSE IN THE DIALING SEQUENCE
Press the # pause button to insert a delay in the dialing sequence of a stored
telephone number when a pause is needed to wait for a dial tone (for example,
after you dial 9 for an outside line or when you need to wait for a computer
access tone). Each pause counts as 1 digit.
CHANGING A STORED NUMBER
Use the same procedure for Storing a Number in Memory except replace the old
phone number with a new one.
DIALING A STORED NUMBER
1. Make sure the phone is ON.
2. Press memory.
3. Press the number for that memory location.
CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of numbers, for
instance if you use a calling card for a frequently called long distance number.
The following example shows how you can use chain dialing to make a call
through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Make sure the phone is ON.
2. Press memory and then press 7.
3. When you hear the access tone, press memory and then press 8.
4. At the next access tone, press memory and then 9.
TIP: Don’t be in too big of a hurry. Wait for the access tones before pressing the next memory
button, or your call might not go through.
TEMPORARY TONE
This feature enables pulse (rotary) service phone users to access touch-tone
services offered by banks, credit card companies, etc. Press the * tone button to
temporarily make the phone touch-tone compatible. To get information about
your bank account, for example, you would:
1. Call the bank’s information line.
2. Press the * tone key, when your call is answered.
3. Follow the voice menu instructions to get the information. When you hang up,
the phone goes back to pulse (rotary) service.
REMOTE ACCESS
This section explains two types of remote access: using the handset to access
the answering system and accessing the answering machine system from
another phone in another location.
The handset contains integrated buttons that enable you access the answering
system with the handset.
You can also access your answering system from any phone that is tone-dial
compatible by entering a 3-digit security code after you hear the outgoing
announcement. A voice menu system guides you through all of the procedures.
NOTE: After three failed attempts to enter your security code, the unit automatically hangs up.
USING THE HANDSET
Press the answerer button to access the answering system from the cordless
handset.
After you access the answering system, use the marked handset keys just as if
you were pressing the corresponding buttons on the base (see "Answering
System Operation" for details on functions). To make it easy for you, the functions
are listed on the handset above each number. For example, to play messages:
1. Press the answerer button.
2. Press 2 (play/stop ).
3. When you are finished listening to your messages, press answerer again.
SCREENING CALLS FROM THE HANDSET
Use the handset to screen calls. You may only screen calls if the answerer is
turned on.
When the phone rings:
1. Wait until the answering system answers the call.
2. Press the answerer button to gain access to the answering system.
3. Listen to the caller leaving a message.
4. Press the TALK button to talk to the person or press answerer to stop
Allow the handset battery to properly charge (for 12 hours) prior to first use or
when you install a new battery pack. If you don’t properly charge the phone,
battery performance will be compromised.
NOTE: If the battery is not installed in the handset, or if the battery is not properly connected to the
jack inside the battery compartment, the TALK button on the handset blinks when the handset is
placed on the base cradle.
screening the call.
MEMORY FULL
When the memory is full, the system answers after 10 rings, and announces,
“Memory full.” If you don't enter the security code within 10 seconds after the
announcement, the phone beeps and hangs up.
You need to erase some of the messages in order for the system to record new
incoming messages.
NOTE: The unit also answers after the 10th ring if it is turned off. To access the answering system from
another location, enter your 3-digit security code after you hear the beep.
BATTERY SAFETY PRECAUTIONS
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this
type, toxic materials could be released which can cause injury.
•To reduce the risk of fire or personal injury, use only the battery listed in
the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
ACCESSING THE ANSWERING SYSTEM FROM ANOTHER PHONE
You can access your answering system from a touch-tone phone by entering
your 3-digit security code after you hear the outgoing announcement.
1. Dial the phone number for the answering system.
TROUBLESHOOTING GUIDE
2. Enter the security code after you hear the tone.
3. Follow the voice menu to use the answering system’s remote functions.
The remote feature enables you to perform the following functions:
To P ress this Button
Review message 1
Play back messages 2
Stop message playback 2
Erase message 0 (during message playback)
Skip message 3
Turn On/Off answering system 4
Review voice menu options 7
TIP: You can bypass the outgoing announcement by pressing any numbered key on the keypad while
the announcement is playing. Then, you can enter your security code to access the answering system.
CHANGING THE SECURITY CODE
CORDLESS PHONE SOLUTIONS
Problem Solution
No dial tone • Check installation:
Handset does not ring • Make sure the ringer switch on the handset is
The default security code for accessing the answerer from another location is
1 2 3. You must use the handset to change the security code. With the phone
off, follow these steps:
1. Press answerer (the ANS. indicator comes on).
2. Press * tone.
3. Enter 3 numbers to be used as the new security code.
You experience static, • Change channels.
noise, or fading in and out • Move closer to base (handset might be out of
4. Press * tone again.
CHANGING THE BATTERY
Make sure the telephone is OFF before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the battery plug attached to the battery pack
and remove the battery pack from the handset battery
compartment.
3. Insert the new battery pack and connect the cord to the jack
inside the handset.
4. Put the battery compartment door back on.
5. Place handset in the base to charge.
Unit beeps • Place handset in base for 20 seconds; if it still
Memory Dialing • Did you program the memory location keys correctly?
doesn't work • Did you follow proper dialing sequence?
Phone dials in pulse • Make sure phone is in tone mode.
with tone service
Phone won’t dial out • Make sure phone is in pulse mode.
with pulse service
CAUTION: To reduce the risk of fire or personal injury, use only the battery listed in the
instruction book.
NOTE: The RBRC seal on the battery used in your ATLINKS USA product indicates that
we are participating in a program to collect and recycle Nickel Cadmium batteries
throughout the United States. Please call 1-800-8-BATTERY for information or contact
your local recycling center .
— Is the base power cord connected to a working
outlet?
— Is the in use/charge indicator on?
— Is the telephone line cord connected to wall
jack?
• Connect another phone to the same jack; the
problem might be your wiring or local service.
• Is the handset out of range of the base?
• Make sure the battery is properly charged (12
hours).
• Is the battery pack installed correctly?
• Did the handset beep when you pressed the TALK
button? Did the in use/charge indicator come on?
The battery may need to be charged.
• Place the handset in the base for at least 20
seconds.
turned to ON.
•Move closer to the base. The handset may be out of
range.
•You may have too many extension phones on your
line. Try unplugging some phones.
• Check for dial tone.
range).
• Does the base need to be relocated? Make sure
base is not plugged into an outlet with another
household appliance.
• Charge battery.
beeps, charge battery for 12 hours.
• Clean charging contacts on handset and base with a
soft cloth, or an eraser.
•See solutions for “No dial tone.”
•Replace battery.
ANSWERING MACHINE SOLUTIONS
Problem Solution
Can’t hear messages, • Adjust speaker volume.
beep, etc.
Time/Day setting • Set the time clock.
stuck at 12 a.m Mon.
Answers on 10th ring • Make sure answering system is turned on.
• Memory may be full.
Incoming messages • Was an extension phone picked up?
are incomplete • Memory is full.
• Accidentally pressed PLAY button during playback
and stopped message.
Won’t respond to • Must use tone-dial phone.
remote commands • Must enter correct security code.
• Did unit hang up? If you take no action for a period
of time, it automatically hangs up.
HANDSET SOUND SIGNALS
Signal Meaning
Three long beeps Page signal
A long warbling tone (with ringer on) Incoming call signal
One short beep every few seconds Battery low
ANSWER STATUS INDICATORS
The following indicators show the status of the answering system.
0-59 Total number of messages.
1-59 (blinking) There is unread messages or messages
are playing.
CL (blinking) The voice time/day stamp needs set.
- - Answerer off.
An (blinking) Currently answering a call.
F (blinking) Memory is full.
Six bars (blinking) Recording a memo or announcement.
LA Remote access to answering system from
phone in another location.
CAUSES OF POOR RECEPTION
• Aluminum siding
• Foil backing on insulation
• Heating ducts and other metal construction that can shield radio signals.
•You’re too close to appliances such as microwaves, stoves,
computers, etc.
• Atmospheric conditions, such as strong storms
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
•You’re out of range of the base.
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these guidelines:
•Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
• Pay any charges billed to you by the Exchange Center for service not covered
• DO NOT expose to direct sunlight or moisture.
•Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the unit with a soft cloth.
•Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship the phone at a later
• Insure your shipment for loss or damage. ATLINKS accepts no liability in case
•A new or refurbished unit will be shipped to you freight prepaid.
What your warranty
• Customer instruction. (Your Owner’s Manual provides information regarding
date.
• Periodically clean the charge contacts on the handset and base with a soft
cloth
• Installation and setup service adjustments.
• Batteries.
SERVICE
If trouble is experienced with this equipment, for repair or warranty information,
please contact customer service at 1-800-448-0329. If the equipment is
causing harm to the telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service
agents. Changes or modifications not expressly approved by ATLINKS USA, Inc.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your
could void the user’s authority to operate this product. For instructions on how to
obtain service, refer to the warranty included in this guide or call customer
service at 1-800-448-0329.
Or refer inquiries to:
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date
this product was purchased or received as a gift. This information will be
valuable if service should be required during the warranty period.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
Purchase date ________________________________________________
Name of store ________________________________________________
LIMITED WARRANTY
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days
from date of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit
is under warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally
provided with the product. We recommend using the original carton and
packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period, must be presented to
obtain warranty service.” For rental firms, proof of first rental is also required.
Also print your name and address and a description of the defect. Send via
standard UPS or its equivalent to:
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or
• This warranty gives you specific legal rights, and you also may have other
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
ATLINKS USA, Inc.
c/o Thomson
11721 B Alameda Ave.
Socorro, Texas 79927
by the warranty.
of damage or loss.
does not
cover:
operating instructions and user controls. Any additional information, should
be obtained from your dealer.)
unit. It will make it easier to contact you should it ever be necessary. The
return of the card is not required for warranty coverage.
THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR
WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR
EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE
SCOPE OF THIS WARRANTY.
EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF
WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF
THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO
THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
consequential damages, or limitations on how long an implied warranty lasts
so the above limitations or exclusions may not apply to you.
rights that vary from state to state.
✂
CUSTOMER: CUT ALONG DOTTED LINE.
ACCESSORY ORDER FORM
DESCRIPTION MODEL NO.
gray
5-2552
5-2618
5-2459
Belt clip
AC Power supply
Replacement battery
black
5-2555
5-2512
To order, call 1-800-338-0376 (for accessories only) or complete this order form.
For credit card purchases
Your complete charge card number, its expiration date and your signature are necessary to process all charge
card orders.
Copy your complete account number from your VISA card.
My card expires:
Copy your complete account number from your
Master Card or Discover.
Copy the number above your name on
the Master Card.
My card expires:
____________________________________________________________________
Authorized Signature
*Prices are subject to change without notice.
Total Merchandise.........................................$_______________
Sales Tax........................................................$_______________
We are required by law to collect the appropriate sales tax for each individual state, county, and locality to which the
merchandise is being sent.
Use VISA or Master Card or Discover preferably. Money order or check must be in U.S. currency only. No COD or Cash. All
accessories are subject to availability. Where applicable, we will ship a superseding model.
Shipping/Handling....................................... $_______________
Total Amount Enclosed.................................$_______________
Mail order form and money order or check (in U.S. currency) made payable to Thomson to:
Thomson
Mail Order Department
P. O . Box 8419
Ronks, PA 17573-8419
Name_______________________________________________________
Address_____________________________________ Apt.____________
City ________________________State________ ZIP_________________
Daytime Phone Number ( )_______________________________
Please make sure that this form has been filled out completely.
$5.00
PRICE*
$10.85
$24.95
$14.95
QTY.
TOTAL