
26989
40-Channel 900 MHz Call Waiting 
Caller ID Cordless Telephone 
User's Guide
We bring good things to life.
EQUIPMENT APPROVAL INFORMATION
Your telephone equipment is approved for connection to the Public Switched Telephone 
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the 
Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US 
number and Ringer Equivalence Number (REN) for the equipment. You must, upon 
request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your 
telephone line and still have all of these devices ring when your telephone number is 
called. In most (but not all) areas, the sum of the RENs of all devices connected to one 
line should not exceed 5. To be certain of the number of devices you may connect to 
your line as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone 
network must comply with the applicable FCC Part 68 rules and requirements adopted 
by the ACTA. A compliant telephone cord and modular plug is provided with this 
product. It is designed to be connected to a compatible modular jack that is also 
compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone 
company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use 
your own telephone equipment if you are on a party line. Check with your local 
telephone company.
• Notice must be given to the telephone company upon permanent disconnection of 
your telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line, 
ensure the installation of this product does not disable your alarm equipment. If you 
have questions about what will disable alarm equipment, consult your telephone 
company or a qualified installer.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, 
the telephone company shall, where practicable, notify you that temporary discontinuance 
of service may be required. Where prior notice is not practicable and the circumstances 
warrant such action, the telephone company may temporarily discontinue service 
immediately. In case of such temporary discontinuance, the telephone company must: (1) 
promptly notify you of such temporary discontinuance; (2) afford you the opportunity to 
correct the situation; and (3) inform you of your right to bring a complaint to the Commission 
pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, 
operations or procedures where such action is required in the operation of its business and 
not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the 
use or performance of your telephone equipment, the telephone company must give you 
adequate notice, in writing, to allow you to maintain uninterrupted service.
HEARING AID COMPATIBILITY (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
US NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
ATLINKS USA, Inc.
Model 26989 
16197920 (Rev. 1 DOM E) 
03-43 
Printed in China
101 West 103rd Street
Indianapolis, IN 46290
© 2003 ATLINKS USA, Inc.
Trademark(s) ® Registered
Marca(s) ® Registrada(s)
INTRODUCTION
CAUTION: When using telephone equipment, there
are basic safety instructions that should always be 
followed. Refer to the IMPORT ANT SAFETY 
INSTRUCTIONS provided with this product and save 
them for future reference.
This telephone has been designed to be simple to use, 
however, you can reach its full potential more quickly by 
taking a few minutes to read this user’s Guide. This 
telephone is a multifunction product for use with the Call 
Waiting Caller ID services available from you local 
telephone company.
Your Call Waiting Caller ID phone stores and displays 
specific information, provided by your local telephone 
company, to subscribers of Caller ID or similar caller 
identification services.
Your Call Waiting Caller ID phone allows you to:
•View the name and telephone number of a caller.
• Identify callers before you answer the phone.
•View the time and date of each incoming call.
• Store up to 40 Caller ID records sequentially.
• Know who is calling while you are on the phone or 
when you are away.
•Screen unwanted calls, eliminate harassment from 
annoying calls, or to get prepared before answering a call.
To get the most from your new phone, we suggest that 
you take a few minutes right now to read through this 
user's guide.
IMPORTANT: In order to use all of the Caller ID features of 
this phone, you must subscribe to either the standard Name/ 
Number Caller ID Service or Call Waiting Caller ID Service. To 
know who is calling while you are on the phone, you must 
subscribe to Call Waiting Caller ID Service.
IMPORTANT: Because cordless phones operate on electricity, 
you should have at least one phone in your home that isn’t 
cordless, in case the power in your home goes out.
CAUTION:
RISK OF ELECTRIC SHOCK
WARNING: TO 
PREVENT FIRE OR 
ELECTRICAL SHOCK 
HAZARD, DO NOT 
EXPOSE THIS 
PRODUCT TO RAIN 
OR MOISTURE.
      DO NOT OPEN
THE LIGHTNING 
FLASH AND ARROW 
HEAD WITHIN THE 
TRIANGLE IS A 
WARNING SIGN 
ALERTING YOU OF 
“DANGEROUS 
VOLTAGE” INSIDE 
THE PRODUCT.
CAUTION: TO REDUCE THE 
RISK OF ELECTRIC SHOCK, DO 
NOT REMOVE COVER (OR 
BACK). NO USER 
SERVICEABLE PARTS INSIDE. 
REFER SERVICING TO 
QUALIFIED SERVICE 
PERSONNEL.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
THE EXCLAMATION 
POINT WITHIN THE 
TRIANGLE IS A 
WARNING SIGN 
ALERTING YOU OF 
IMPORTANT 
INSTRUCTIONS 
ACCOMPANYING 
THE PRODUCT.
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the items shown here.
CALL BACK
TALK
FORMAT
abc
def
1
2
3
jkl
mno
ghi
5
6
4
wxyz
tuv
pqrs
9
8
7
exit
oper
tone
pause
#
0
*
ringer
memory
redial
program/flash
delete/channel
Remote charger with
battery pack
Handset with battery
pack
TELEPHONE JACK REQUIREMENTS
To use this phone, you need an 
RJ11C type modular telephone jack, 
which might look like the one 
pictured here, installed in your home. 
If you don’t have a modular jack, call 
your local phone company to find out 
how to get one installed.
INSTALLATION NOTE: Some cordless telephones operate 
at frequencies that may cause interference to nearby TVs, 
microwave ovens, and VCRs. To minimize or prevent such 
interference, the base of the cordless telephone should not be 
placed near or on top of a TV, microwave ovens, or VCR. If 
such interference continues, move the cordless telephone 
farther away from these appliances.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to 
provide protection against false ringing, unauthorized 
access, and charges to your phone line.
page
Base unit
Modular 
telephone 
line jack
Telephone
line cord
Wall plate
HANDSET, BASE AND REMOTE 
CHARGER LAYOUT
Display
CALL BACK/ 
TALK button
CALL BACK
TALK
FORMAT
abc
1
delete/channel
2
jkl
ghi
5
4
tuv
pqrs
8
7
exit
oper
tone
0
*
ringer
redial
program/flash
p
a
g
e
FORMAT button
redial button
delete/channel 
button
Battery pack
page button
in use/page 
indicator
Telephone jacks
Handset charge cradle
AC Power supply cord Charge indicators
cid/vol (+/> or -/<) 
buttons
def
3
mno
6
wxyz
9
pause
#
memory
Battery charge cradle
# pause button
memory button
program/flash 
button
ringer button
Antenna
IMPORTANT INSTALLATION 
INFORMATION
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the 
jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, 
unless the telephone line has been disconnected at the 
network interface.
• Use caution when installing or modifying telephone lines.
•Temporarily disconnect any equipment connected to the 
phone such as faxes, other phones, or modems.
IMPORT ANT INST ALLATION GUIDELINES
• Install telephone near both a telephone (modular) jack 
and an electrical power outlet.
•Avoid sources of noise, such as a window by a busy 
street, and electrical noise, such motors, microwave 
ovens, and fluorescent lighting.
•Avoid heat sources, such as heating air ducts, heating 
appliances, radiators, and direct sunlight.
•Avoid areas of excessive moisture or extremely low 
temperature.
•Avoid dusty locations.
•Avoid other cordless telephones or personal computers.
CHARGING THE BATTERY PACKS
For your convenience, this shop phone includes two 
rechargable battery packs. One battery pack is attached to 
the bottom of the cordless handset, and the other is 
attached to the top of the recharge cradle. While one is in 
use, the other is charging.
SWITCHING BATTERY PACKS
The battery packs are interchangable. While one battery 
pack is charging, the other is in use. To remove the battery 
pack from the handset, push in on the tabs and pull. To 
attach the battery pack to the handset, snap the battery 
pack onto the bottom of the handset.
INSTALLING THE PHONE
CONNECTING THE TELEPHONE LINE
1. Connect one end of the telephone line cord to the LINE 
jack on the bottom of the base.
2. Connect the other end of the telephone line cord to a 
telephone jack on the wall.
3. Raise the antenna on the base.
CONNECTING THE AC (ELECTRICAL)
OWER
P
1. Plug the base into an electrical outlet.
2. Place the remote charger on a flat surface. Plug the 
power supply into an electrical outlet.
INSTALLING THE BATTERY PACK
1. Detach the battery pack from the handset by pressing 
the side tabs.
2. Remove the "Prior to Use" tag.
3. Re-attach the battery pack to the handset.
4. Place the handset in the charge cradle on the remote 
charger and charge for 12 hours prior to first use.
NOTE: If you don't properly charge the handset, battery 
performance is compromised.
5. Place the extra battery pack on the battery charge cradle 
on the remote charger and charge for 12 hours prior to 
first use.
SET UP
There are five programmable menus available: Language, 
Area Code, Ringer Tone, Tone/Pulse Dialing, and Default 
Setting.
NOTE: To program these settings, the handset must be OFF 
(not in TALK mode).
LANGUAGE
Set the display language to show messages in either 
English, Spanish, or French.
1. Press the program/flash button until 
shows in the display.
2. Use the cid/vol (+/> or -/<) buttons or the handset touchtone pad to choose 
ESP
 (Spanish).
1ENG
 (English), 
3. Press program/flash to store selection.
AREA CODE
1. Press the program/flash button until 
shows in the display. --- is the default setting.
2. Use the handset number pad to enter your three digit 
area code.
NOTE: If you make a mistake, press the delete/channel 
button to erase the wrong area code and repeat step 2.
3. Press program/flash to store selection.
1ENG 2FRA 3ESP
2FRA
 (French) or 3
AREA CODE
 ---
RINGER TONE
You may choose from three different ringer tones.
1. Press the program/flash button until 
RINGERTONE
shows in the display. 1 is the default setting.
2. Use the cid/vol (+/> or -/<) buttons or the handset 
touch-tone pad to move the arrow to 1, 2 or 3.
3. Press program/flash to store selection.
TONE/PULSE DIALING
Set your phone according to the type of service you are 
subscribed to.
1. Press the program/flash button until 
1TONE 2PULSE
shows in the display.
2. Use the cid/vol (+/> or -/<) buttons or the handset 
touch-tone pad to select 
service or 
2PULSE
1TONE
 if you have touch-tone
 if you have rotary service.
3. Press program/flash to store selection.
DEFAULT SETTING
You may use the factory default settings or your 
own settings.
1. Press the program/flash button until 
the display , 
1 NO
 is the default setting.
DEFAULT
 shows in
2. Use the cid/vol (+/> or -/<) buttons or the handset 
touch-tone pad to select 
2 YES
 to restore the factory default settings.
1 NO
 to use your settings or
3. Press program/flash to store selection. You will hear a 
confirmation tone.
TELEPHONE OPERATION
HANDSET REGISTRATION
The handset is pre-registered. If your handset is not 
registered, follow these steps:
1. Make sure the phone is OFF (not inTALK mode).
2. Press and hold the format button on the handset until 
you hear a beep and 
shows in the handset's display.
3. Move the handset close to the base.
4. Press and hold the base page button.
NOTE: You must press the page button on the base within 30 
seconds to continue registration.
5. You will hear a confirmation tone when the registration 
is complete, and the handset's display shows
REGISTERED
MAKING A CALL
1. Press the CALL BACK/TALK button.
2. When you hear a dial tone, dial a telephone number.
Or
Dial the phone number first, then press the CALL BACK/ 
TALK button.
3. When finished, press the CALL BACK/TALK button again 
to hang up.
ANSWERING A CALL
1. Pick up the handset and press the CALL BACK/TALK 
button.
NOTE: The CALL BACK/TALK button is disabled when the 
handset is in the remote charger cradle.
2. To disconnect a call, place the handset back in the 
cradle on the remote charger or press the CALL BACK/ 
TALK button again.
REDIAL
While the phone is on, press the redial button to 
immediately redial the last number you dialed (up to 32 
digits). If you get a busy signal, and want to keep dialing 
the number, just press redial again (you don't have to turn 
the phone off and back on).
FLASH
Use the program/flash button to activate custom calling 
services such as call waiting or call transfer, which 
are available through your local phone company.
TIP: Don’t use the CALL BACK/TALK button to activate 
custom calling services such as call waiting, or you’ll hang 
up the phone.
PRESS AND HOLD BASE PAGE KEY
.
IN USE INDICATOR LIGHT
The in use indicator is lit when the handset is charging in the 
cradle on the base or when the phone is ON. It flashes when 
you receive a call or when the page button is pressed.
CHANNEL BUTTON
While talking, you might need to manually change the 
channel in order to get rid of static. Press and release 
the delete/channel button to advance to the next 
channel. The current channel number appears on the left 
side of the display.
TEMPORARY TONE
This feature is useful only if you use pulse dialing service. 
temporary tone dialing enables pulse (rotary) service 
phone users to access touch-tone services offered by 
banks, credit card companies, etc. For example, when you 
call your bank you may need to enter your account 
number. Using the temporary tone feature allows you to 
temporarily switch to touch tone mode so you can enter 
and send your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the *tone/exit button 
on your handset number pad to temporarily change 
from pulse dialing to tone dialing.
3. Follow the automated instructions to get the information 
you need.
4. Hang up the handset and the phone automatically 
returns to pulse (rotary) dialing mode.
CANCEL
Press the *tone/exit button to cancel any command you 
initiated.
FINDING THE HANDSET
This feature helps locate a misplaced handset. 
Press the page button on the base. The handset beeps
continuously for about two minutes or until you press any 
button on the handset. You may also press page to cancel.
NOTE: The ringer does not have to be ON for this feature 
to work.
RINGER BUTTON
Three options are available: 
The default setting is 
1. When the phone is OFF (not in TALK mode), press 
RINGER once to listen to the current ringer tone.
2. Use the cid/vol (+/> or -/<) buttons to choose the ringer 
level you want.
3. Press RINGER again to store selection. The desired 
setting shows in the display.
NOTE: If you turn the ringer off, the display shows RINGER = 
OFF when the phone is in standby mode.
RINGER OFF, LOW
RINGER LOW
, and 
HIGH
.
.
VOLUME
While talking, press the cid/vol (+/> or -/<) buttons to 
adjust the listening level of the handset's earpiece. There 
are four volume levels. Press the right arrow (+/>) button to 
increase the volume level, and press the left arrow (-/<) 
button to decrease. VOL 1 is the lowest level and VOL 4 is 
the loudest.
CALL TIMER
While you are talking on the phone, the total talk time is 
displayed on the bottom line of the display.
CALLER (CID) FEATURES
Caller ID (CID) is a service available from your local 
telephone company. For Caller ID to work on this system, 
you must subscribe to Caller ID service from you local 
telephone company.
Time
Date
New call
NEW CALL #
Caller ID nameCaller ID phone number
This unit receives and displays CID information 
transmitted by your local telephone company. This 
information can include the phone number, date, and time; 
or the name, phone number, date, and time. The unit 
stores up to 40 calls for later review.
CALL WAITING CALLER ID
To  receive Caller ID information for a Call Waiting call, you 
must subscribe to the combined Call Waiting Caller ID 
service from your local telephone company. Call Waiting 
Caller ID service allows you to see Caller ID information for 
an incoming call while you are on the telephone.
IMPORTANT: In order to use all of the Caller ID features of 
this unit, you must subscribe to either the standard Name/ 
Number Caller ID Service or Call Waiting Caller ID Service. To 
know who is calling while you are on the phone, you must 
subscribe to Call Waiting Caller ID Service.
RECEIVING AND STORING CID
ECORDS
R
When you receive a call, the information is transmitted by 
the phone company to your Caller ID telephone between 
the first and second ring.
When the memory is full, a new call automatically replaces 
the oldest call in memory. 
NEW 
appears in the display for 
calls received that have not been reviewed. REPT indicates 
that a new call from the same number was received more 
than once.
NOTE: Check with your local phone company regarding 
name service availability.
REVIEWING CID RECORDS
As calls are received and stored, the display is updated to 
let you know how many calls have been received.
•Press the cid/vol (-/<) arrow button to scroll through the
call records from the most recent to the oldest.
•Press the cid/vol (+/>) arrow button to scroll through the
call records from the oldest to the newest.
TRANSFERRING CID RECORDS TO 
MEMORY
You may transfer a CID record to your phone’s memory.
NOTE: It is important that you format CID records correctly 
before storing in memory. It is not possible to re-format CID 
records stored in memory.
1. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button
to scroll to the desired record.
2. Press the memory button.
3. Press the desired memory location. You will hear a
confirmation tone. Example, press the number 1 key to 
store the record in memory location 1.
To  r eplace a CID record stored in a memory location with a 
new CID record:
1. R epeat steps 1 through 2.
2. Press the memory button and 
in the display.
3. Press *tone/exit to exit, or press memory again and the
new CID record replaces the old CID record in that 
memory location. You will hear a confirmation tone.
DELETING A CID RECORD
1. Make sure the phone is OFF (not in TALK mode).
2. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button
to display the desired Caller ID record.
3. Press delete/channel. The display shows 
4. Press delete/channel again to erase the record showing
in the display. You will hear a confirmation tone. The 
display shows 
DELETED
shows in the display.
DELETING ALL CID RECORDS
1. Make sure the phone is OFF (not in TALK mode).
2. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button
to display any Caller ID record.
3. Press and hold channel/delete button until the unit
beeps and 
4. Press delete/channel again to erase all CID records.
You will hear a confirmation tone, and the display 
shows 
DELETE ALL? 
NO CALLS
.
REPLACE MEMO?
 shows
DELETE?
 and the next Caller CID record
shows in the display.
 

DIALING A CID NUMBER
1. Make sure the phone is OFF (not in TALK mode).
2. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button 
to display the desired Caller ID record.
3. Press CALL BACK/TALK button. The number dials 
automatically.
CHANGING THE CID N UMBER FORMA T
The format button lets you change the format of the 
displayed CID number. The available formats are as follows.
7-digit 7-digit telephone number. 
10-digit 3-digit area code + 7-digit telephone number. 
11-digit long distance code “1” + 3-digit area code +
7-digit telephone number.
1. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button 
to scroll to the number you want to call back.
2. If the number will not dial as shown, press the format 
button. Repeat if necessary, until the correct number of 
digits are shown.
3. Press CALL BACK/TALK button. The number dials 
automatically.
MEMORY
Store up to 10 24-digit numbers in memory for quick 
dialing. This memory feature is in addition to the 40 Caller 
ID records that can be stored in the Caller ID memory log.
STORING A NAME AND NUMBER IN 
MEMORY
1. Make sure the phone is OFF (not in TALK mode).
2. Press the memory button.
3. Press the desired memory location (0 through 9).
4. Press the memory button again. The display shows
ENTER NAME
NOTE: If you don't want to enter the name, skip step 5.
5. Use the touch-tone pad to enter the name (up to 15 
characters).
For example, to enter the name Bill Smith, press the two 
key twice for the letter B, press the four key three times 
for the letter I, and press the five key three times for the 
letter L. After one second, press the five key three times 
again for the second letter L and press the one key to 
insert a space between the letter L and S. Press the 
seven key four times for the letter S, press the six key 
once for the letter M, press the four key three times for 
the letter I, press the eight key once for the letter T, and 
press the four key twice for the letter H.
NOTE: If you enter a wrong letter, press delete/channel 
button to backspace.
6. Press the memory button to save the name. The display 
shows 
7. Use the number keypad to enter the telephone number 
you want to store (up to 24 digits).
8. Press memory again to store the number. You will hear a 
confirmation tone.
CHANGING A STORED NUMBER
1. Repeat steps 1 through 6 in Storing a Name and 
Number in Memory.
2. Press the memory button and 
in the display.
3. Press *tone/cancel to exit, or press the memory button 
to store the number. You will hear a confirmation tone.
STORING A REDIAL NUMBER
1. Repeat steps 1 through 6 in Storing a Name and 
Number in Memory.
2. Press the redial button.
3. Press the memory button to store the number. You will 
hear a confirmation tone.
To  r eplace an old redial number stored in a memory 
locations with a new redial number:
1. Repeat steps 1 through 6 in Storing a Name and 
Number in Memory.
2. Press the memory button and 
in the display.
3. Press *tone/exit to exit, or press the memory button 
again and the new redial number replaces the old redial 
number in that memory location. You will hear a 
confirmation tone.
 (up to 15 characters).
ENTER TEL NUMBR
.
REPLACE MEMO?
REPLACE MEMO?
 shows
 shows
DIALING A STORED NUMBER
1. Make sure the phone is ON by pressing the CALL BACK/ 
TALK button.
2. Press memory button.
3. Press the number (0-9) for the desired memory location. 
The number dials automatically.
- OR -
1. Make sure the phone is OFF (not in TALK mode).
2. Press memory button.
3. Use the cid/vol (-/<) arrow or cid/vol (+/>) arrow button 
to scroll through the numbers stored in memory until 
the desired number is shown.
4. Press CALL BACK/TALK. The numbers dial 
automatically.
IMPORTANT: If you make test calls to emergency numbers 
stored in memory, remain on the line and briefly explain the 
reason for the call to the dispatcher. Also, it’s a good idea to 
make these calls in off-peak hours, such as early morning or 
late evening.
INSERTING A PAUSE IN THE DIALING 
SEQUENCE
When storing information in memory, press the # pause 
button twice within one second to insert a delay in the 
dialing sequence of a stored telephone number when a 
pause is needed to wait for a dial tone (for example after 
you dial 9 for an outside line, or to wait for a computer 
access tone). PAUSE shows on the display as a “P. “ Each 
pause counts as 1 digit in the dialing sequence.
REVIEWING AND DELETING STORED 
NUMBERS
1. P ress memory, then use the cid/vol (-/<) arrow or cid/vol 
(+/>) arrow button to view the entry.
2. While the entry is displayed, press delete/channel 
button to delete the entry. The display shows 
3. Press delete/channel again to delete the entry. 
DELETE?
DELETED
shows in the display.
CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of 
numbers such as using a calling card for a frequently 
called long distance number. Basically, you dial each part 
of the sequence from memory. The following example 
shows how you can use chain dialing to make a call 
through a long distance service:
The Number For               Memory Location
Long distance access number 7 
Authorization code 8 
Frequently called long distance number 9
1. Make sure the phone is ON.
2. Press memory and then press 7.
3. When you hear the access tone, press memory again 
and then press 8.
4. At the next access tone, press memory and then 9.
TIP: Wait for the access tones between pressing the memory 
button, or your call might not go through.
REPLACING THE BATTERY
The handset runs on a consumerreplaceable battery located inside the 
battery pack. If you experience any of 
the following problems, you may need 
to replace the battery:
• Short talk time
•Poor sound quality
• Limited range
• In use indicator light fails to light
Make sure the telephone is OFF before 
you replace the battery.
1. P ush in on the tabs on the battery 
pack to detach it from the handset.
2. Use a screw driver to loosen the 
screws on the battery pack cover.
3. Remove the battery pack cover.
4. Disconnect the battery plug from the jack in the handset 
battery pack compartment and remove the battery.
CALL BACK
TALK
FORMAT
abc
def
1
2
3
jkl
mno
ghi
5
6
4
wxyz
tuv
pqrs
9
8
7
exit
oper
tone
pause
#
0
*
ringer
memory
redial
program/flash
delete/channel
5. Insert the new battery and connect the 
cord into the jack inside the handset.
6. Put the battery pack cover back on, and 
snap the battery pack onto the bottom 
of the handset.
7. Place handset in the remote charger to 
charge. Allow the handset battery to
properly charge (for 12 hours) prior to 
first use or when you install a new 
battery. If you do not properly charge 
the phone, battery performance is 
compromised.
CAUTION: To reduce the risk of fire or personal injury, 
use only the battery 5-2461.
BATTERY SAFETY PRECAUTIONS
• Do not burn, disassemble, mutilate, or puncture. Like 
other batteries of this type, toxic materials could be 
released which can cause injury.
•To reduce the risk of fire or personal injury, use only the 
battery listed in the User’s Guide.
•Keep batteries out of the reach of children.
•Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your 
ATLINKS USA, Inc. product indicates that we are
R
B
R
C
C
R 
B 
R
participating in a program to collect and recycle 
Nickel Cadmium batteries throughout the United 
States. Please call 1-800-8-BATTERY for information
Ni-Cd
or contact your local recycling center.
DISPLAY MESSAGES
The following indicators show the status of a message or 
of the unit.
INCOMPLETE DATA CID information is interrupted
ENTER NAME Prompt telling you to enter the
ENTER TEL NUMBR Prompt telling you to enter the
DELETE? Prompt asking if you want to erase
DELETE ALL? Prompt asking if you want to erase
DELETED Prompt confirming the CID/
END OF LIST Indicates that there is no
BLOCKED NUMBER/ Indicates the caller's name and 
NAME number is blocked from transmission.
HANDSET X Indicates the handset is in use 
NEW Indicates call or calls have not
UNKNOWN NAME/ The incoming call is from 
CALLER/NUMBER an area not serviced by CID or the
PAGING Someone has pressed the page
BLOCKED CALL The person is calling from a
BLOCKED NAME The person’s name is blocked
REPT Repeat call message. Indicates that
NO DATA No CID information was received. 
EMPTY Indicates a memory location is
NO CALLS Indicates no CID records have
MESSAGE WAITING Indicates a message is available. 
PRESS AND HOLD Prompt telling you to register the
FORMAT KEY handset to the base. 
PRESS AND HOLD Prompt telling you to move the
BASE PAGE KEY handset near the base and press
REGISTERED Indicates registration process is
during transmission or the phone 
line is excessively noisy.
name for one of the 10 memory 
locations.
telephone number for one of the 
10 memory locations.
CID records or one of the 10 
numbers stored in the phone’s 
outgoing memory.
all CID records.
Memory record is erased.
additional information in CID 
memory.
been reviewed.
information was not sent.
button on the base.
number that has been blocked 
from transmission.
from transmission.
a new call from the same number 
was received more than once.
vacant.
been stored.
and hold the base page button.
complete, and you should wait 
until you hear a confirmation tone.
HANDSET SOUND SIGNALS
Signal Meaning
A long warbling tone Signals an incoming call 
(with ringer on)
One short and one long beep Page signal 
Two beeps every 7 seconds Low battery warning 
Two long beeps Confirmation Tone 
Three short beeps Error tone
TROUBLESHOOTING TIPS
CALLER ID SOLUTIONS
No Display
• Make sure the battery is fully charged and properly 
installed and connected. Replace the battery.
• If you are using electrical power, make sure that the unit 
is connected to a non-switched electrical outlet. 
Disconnect the unit from the plug and plug it in again.
•To receive Caller ID information, you must be 
subscribed to Caller ID service from your local 
telephone company.
Caller ID Error Message
• The unit displays this message if it detects anything 
other than valid Caller ID information during the silent 
period after the first ring. This message indicates the 
presence of noise on the line.
TELEPHONE SOLUTIONS
No dial tone
• Check or repeat installation steps: 
Make sure the base is plugged into a working outlet. 
Make sure the telephone line cord is connected to the
base and the wall jack.
• Disconnect the base from the wall jack and connect 
another phone to the same jack. If there is no dial tone 
in the second phone, the problem might be your wiring 
or local service.
• The handset may be out of range of the base. Move 
closer to the base.
• Make sure the battery is properly charged (12 hours).
• Make sure the battery pack installed correctly.
• Did the handset beep when you pressed the CALL 
BACK/TALK button? Did the display indicator turn on? 
The battery may need to be charged.
• The handset may lose registration with the base unit; 
follow the handset registration steps to re-register it to 
the base unit.
Dial tone is OK, but can't dial out
 • Make sure the tone/pulse setting is programmed correctly.
Handset does not ring
• Make sure the ringer on the handset is 
turned ON. Press the RINGER button to check your 
current setting.
•You may have too many extension phones on your line. 
Try unplugging some phones.
•See solutions for “No dial tone.”
Handset Loses Registration ID
• The handset prompts you to re-register the handset to 
the base to restore the registration ID.
You experience static, noise, or fading in and out
• Change channels
• Handset may be out of range of the base. Move closer 
to the base.
•Relocate the base.
• Charge the battery.
• Make sure base is not plugged into an outlet with 
another household appliance.
Unit beeps
• Place handset in remote charger for 20 seconds to reset 
the security code. If that doesn’t work, charge battery for 
12 hours.
•See solutions for “No dial tone.”
•Replace the battery.
Memory Dialing
•Make sure memory location keys are correctly 
programmed.
•Make sure you follow the proper dialing sequence.
• Make sure the tone/pulse setting is programmed correctly.
•You must reprogram numbers into memory after a 
power outage or battery replacement.
GENERAL PRODUCT CARE
To k eep your telephone working and looking good, follow 
these guidelines:
•Avoid putting the phone near heating appliances and 
devices that generate electrical noise (for example, 
motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
•Avoid dropping and other rough treatment to the phone.
•Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder 
because this will damage the finish.
•Retain the original packaging in case you need to ship 
the phone at a later date.
CAUSES OF POOR RECEPTION
• Aluminum siding.
•Foil backing on insulation.
• Heating ducts and other metal construction can shield 
radio signals.
•You’re too close to appliances such as microwaves, 
stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
•Base is installed in the basement or lower floor of 
the house.
•Base is plugged into an AC outlet with other 
electronic devices.
•Baby monitor is using the same frequency.
• Handset battery is low.
•You’re out of range of the base.
S
ERVICE
If trouble is experienced with this equipment, for repair or 
warranty information, please contact customer service at 
1-800-448-0329. If the equipment is causing harm to the 
telephone network, the telephone company may request that 
you disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or 
its authorized service agents. Changes or modifications not 
expressly approved by ATLINKS USA, Inc. could void the 
user’s authority to operate this product. For instructions on 
how to obtain service, refer to the warranty included in this 
guide or call customer service at 1-800-448-0329.
Or refer inquiries to: 
ATLINKS USA, Inc. 
Manager, Consumer Relations 
P O Box 1976 
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference 
or jot down the date this product was purchased or 
received as a gift. This information will be valuable if 
service should be required during the warranty period.
Purchase date _________________________________________
Name of store _________________________________________
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. 
Operation is subject to the following two conditions: (1) 
This device may not cause harmful interference; and (2) 
This device must accept any interference received, 
including interference that may cause undesired operation.
This equipment has been tested and found to comply with 
the limits for a Class B digital device, pursuant to Part 15 of 
the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a 
residential installation.
This equipment generates, uses, and can radiate radio 
frequency energy and, if not installed and used in accordance 
with the instructions, may cause harmful interference to 
radio communications. However, there is no guarantee that 
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio 
or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged 
to try to correct the interference by one or more of the 
following measures:
•Reorient or relocate the receiving antenna (that is, the 
antenna for radio or television that is “receiving” the 
interference).
•Reorient or relocate and increase the separation 
between the telecommunications equipment and 
receiving antenna.
• Connect the telecommunications equipment into an 
outlet on a circuit different from that to which the 
receiving antenna is connected.
• Consult the dealer or an experienced radio/TV technician 
for help.
If these measures do not eliminate the interference, please 
consult your dealer or an experienced radio/television 
technician for additional suggestions. Also, the Federal 
Communications Commission has prepared a helpful 
booklet, “How To Identify and Resolve Radio/TV 
Interference Problems.” This booklet is available from the 
U.S. Government Printing Office, Washington, D.C. 20402. 
Please specify stock number 004-000-00345-4 when 
ordering copies.
LIMITED WARRANTY
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the 
first rental or 45 days from date of shipment to the 
rental firm, whichever comes first.)
What we will do:
•Provide you with a new or, at our option, a refurbished
unit. The exchange unit is under warranty for the 
remainder of the original product’s warranty period.
How you get service:
•Properly pack your unit. Include any cables, etc., which
were originally provided with the product. We 
recommend using the original carton and packing 
materials.
•”Proof of purchase in the form of a bill of sale or
receipted invoice which is evidence that the product is 
within the warranty period, must be presented to obtain 
warranty service.” For rental firms, proof of first rental 
is also required. Also print your name and address and 
a description of the defect. Send via standard UPS or its 
equivalent to:
ATLINKS USA, Inc. 
c/o Thomson 
11721 B Alameda Ave. 
Socorro, Texas 79927
•Pay any charges billed to you by the Exchange Center
for service not covered by the warranty.
• Insure your shipment for loss or damage. ATLINKS
accepts no liability in case of damage or loss.
•A new or refurbished unit will be shipped to you freight
prepaid.
What your warranty 
• Customer instruction. (Your Owner’s Manual provides
information regarding operating instructions and user 
controls. Any additional information, should be 
obtained from your dealer.)
• Installation and setup service adjustments.
•Batteries.
• Damage from misuse or neglect.
•Products which have been modified or incorporated
into other products.
•Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning
damage.
Product Registration:
• Please complete and mail the Product Registration Card
packed with your unit. It will make it easier to contact 
you should it ever be necessary. The return of the card 
is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY
WARRANTY APPLICABLE TO THIS PRODUCT. ALL 
OTHER WARRANTIES, EXPRESS OR IMPLIED 
(INCLUDING ALL IMPLIED WARRANTIES OF 
MERCHANTABILITY OR FITNESS FOR A PARTICULAR 
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR 
WRITTEN INFORMATION GIVEN BY ATLINKS USA, 
INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A 
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF 
THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE 
CONSUMER. ATLINKS USA, INC. SHALL NOT BE
does not
 cover:
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL 
DAMAGES RESULTING FROM THE USE OF THIS 
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY 
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. 
THIS DISCLAIMER OF WARRANTIES AND LIMITED 
WARRANTY ARE GOVERNED BY THE LAWS OF THE 
STATE OF INDIANA. EXCEPT TO THE EXTENT 
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED 
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED 
TO THE APPLICABLE WARRANTY PERIOD SET FORTH 
ABOVE.
How state law relates to this warranty:
•Some states do not allow the exclusion nor limitation of 
incidental or consequential damages, or limitations on 
how long an implied warranty lasts so the above 
limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you 
also may have other rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for 
warranty information.
ACCESSORY ORDER FORM
DESCRIPTION
Battery pack
Remote charger
Replacement battery
MODEL NO.
5-2609 
5-2611 
5-2461
To order, call 1-800-338-0376 (for accessories only) or
complete this order form.
For credit card purchases
Your complete charge card number, its expiration date and 
your signature are necessary to process all charge card 
orders.
Copy your complete account number from your VISA card.
My card expires:
Copy your complete account number from your
Master Card or Discover.
Copy the number above your 
name on the Master Card.
My card expires:
____________________________________________________________________
*Prices are subject to change without notice.
To tal
Merchandise.........................................$_______________
Sales
Tax........................................................$_______________
We are required by law to collect the appropriate sales tax for each individual state, 
county, and locality to which the merchandise is being sent. Duties will apply for 
shipments to Canada.
Use VISA or Master Card or Discover preferably. Money order or check must be in U.S. 
currency only. No COD or Cash. All accessories are subject to availability. Where
applicable, we will ship a superseding model.
Shipping/Handling....................................... $_____________
Total Amount Enclosed.................................$_____________
Mail order form and money order or check (in U.S.
✂
currency) made payable to Thomson to:
Thomson
Mail Order Department
P. O .  Box 8419
Ronks, PA 17573-8419
Name_______________________________________________________ 
Address____________________________________ Apt.______ 
City ________________________State________ ZIP_________ 
Daytime Phone Number (     )________________________
Please make sure that this form has been filled out completely.
CUSTOMER: CUT ALONG DOTTED LINE. 
Authorized Signature
PRICE*
$10.85 
$36.35
$9.95
QTY.
TOTAL
$5.00