GE 26938 User Manual

26938

40-Channel 900 MHz Caller ID with
Call Waiting Cordless Telephone
User's Guide

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EQUIPMENT APPROVAL INFORMATION

Your telephone equipment is approved for connection to the Public Switched
Telephone Network and is in compliance with parts 15 and 68, FCC Rules and
Regulations and the Technical Requirements for Telephone Terminal
Equipment published by ACTA.

1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other
information, the US number and Ringer Equivalence Number (REN) for the
equipment. You must, upon request, provide this information to your
telephone company.

The REN is useful in determining the number of devices you may connect to
your telephone line and still have all of these devices ring when your
telephone number is called. In most (but not all) areas, the sum of the RENs
of all devices connected to one line should not exceed 5. To be certain of the
number of devices you may connect to your line as determined by the REN, you
should contact your local telephone company.

Notes

• This equipment may not be used on coin service provided by the telephone
company.

• Party lines are subject to state tariffs, and therefore, you may not be able to
use your own telephone equipment if you are on a party line. Check with
your local telephone company.

• Notice must be given to the telephone company upon permanent
disconnection of your telephone from your line.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the
telephone network, the telephone company shall, where practicable, notify
you that temporary discontinuance of service may be required. Where prior
notice is not practicable and the circumstances warrant such action, the
telephone company may temporarily discontinue service immediately. In case
of such temporary discontinuance, the telephone company must: (1) promptly
notify you of such temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring a complaint to
the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC
Rules and Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the
operation of its business and not inconsistent with FCC Rules and
Regulations. If these changes are expected to affect the use or performance of
your telephone equipment, the telephone company must give you adequate
notice, in writing, to allow you to maintain uninterrupted service.

HEARING AID COMPATIBILITY

This telephone system meets FCC standards for Hearing Aid Compatibility.

US NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

ATLINKS USA, Inc.

Model 26938M
15897960 (Rev. 1 DOM E)
02-13
Printed in China

101 West 103rd Street

Indianapolis, IN 46290

© 2002 ATLINKS USA, Inc.

Trademark(s) ® Registered

Marca(s) ® Registrada(s)

INTRODUCTION

Your Caller ID phone stores and displays specific
information, provided by your local telephone company, to
subscribers of Caller ID or similar caller identification
services. You must subscribe to one of these services in
order to use this unit.

Your Caller ID phone enables you to:

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 40 Caller ID messages sequentially.

• Know who called while you were away.
To get the most from your new phone, we suggest that

you take a few minutes right now to read through this
user's guide.

IMPORTANT: In order to use all of the features of this
phone, you must subscribe to either the standard
Name/Number Caller ID Service or Caller ID with Call
Waiting Service. To know who is calling while you are
on the phone, you must subscribe to Caller ID with
Call Waiting Service.

IMPORTANT: Because cordless phones operate on
electricity, you should have at least one phone in your
home that isn’t cordless, in case the power in your
home goes out.

CAUTION: When using telephone equipment,
there are basic safety instructions that should
always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this
product and save them for future reference.

CAUTION:

RISK OF ELECTRIC SHOCK

WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD, DO
NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.

DO NOT OPEN

THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.

CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.

BEFORE YOU BEGIN

PARTS CHECKLIST

Make sure your package includes the items shown here.

CID/VOL

e

g

a

p

Base

MODULAR JACK REQUIREMENTS

To properly connect your phone to your telephone
lines, you will need an RJ11 type modular phone
jack, which might look like the one pictured here. If
you don’t have a modular jack, call your local phone
company to find out how to get one installed.

INSTALLATION NOTE: Some cordless telephones
operate at frequencies that may cause interference to
nearby TVs, microwave ovens, and VCRs. To minimize
or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a
TV, microwave ovens, or VCR. If such interference
continues, move the cordless telephone farther away
from these appliances.

DIGITAL SECURITY SYSTEM

Your cordless phone uses a digital security system to
provide protection against false ringing, unauthorized
access, and charges to your phone line.

When you place the handset in the base, the unit verifies
its security code. After a power outage or battery
replacement, you should place the handset in the base for
about 20 seconds to reset the code.

TALK

callback

redial

format

in use/charge

memory

def

3

1

abc

2

mno

ghi

6

4

jkl

5

wxyz

pqrs

9

7

tuv

8

cancel

tone

pause

#

oper

*

0

delete

program

ringer

flash

channel

off on

Handset AC power

supply

Telephone

line cord

Belt Clip

INSTALLATION

DESKTOP INSTALLATION

NOTE : The handset can be charged facing up or down.

CID/VOL

TALK

callback

redial

format

memory

def

3

1

abc

2

mno

ghi

6

4

jkl

5

wxyz

pqrs

9

7

tuv

8

cancel

tone

pause

#

oper

*

0

delete

program

ringer

flash

channel

off on

1

1. Set the RINGER switch (on the handset) to ON and place
the handset in the cradle on the base.

2. Plug the power supply into the power jack on the
bottom of the base and the other end into an electrical
outlet. The in use/charge indicator comes on, verifying
the battery is charging.

Allow the phone to charge for 12 hours prior to first use.
If you don't properly charge the phone, battery
performance will be compromised.

NOTE: DO NOT connect the telephone line to the
modular jack until the phone has charged for 12 hours.

3. Plug the telephone line cord into the TEL LINE jack on
the bottom of the base and into a modular jack.

CAUTION: Use only the ATLINKS USA, Inc.
5-2559(black) and 5-2558(white) power supply
that came with this unit. Using other power
supplies may damage the unit.

NOTE: The phone automatically defaults to touch­tone dialing. To change to pulse (rotary) dialing, see
"TONE/PULSE DIALING." If you don't know which
type of service you have, check with your local
telephone company.

WALL MOUNT INSTALLATION

CID/VOL

TALK

callback

redial

format

memory

def

3

1

abc

2

mno

ghi

6

4

jkl

5

wxyz

pqrs

9

7

tuv

8

cancel

tone

pause

#

oper

*

0

delete

program

ringer

flash

channel

off on

1

Because it is necessary to charge the handset for 12 hours
prior to connecting the phone for use the first time, it is
better to leave the unit on a flat surface during initial
charge before attempting to hang it on the wall.

1. Set the RINGER switch (on the handset) to ON and place
the handset in the cradle on the base.

2. Plug the power supply into the power jack on the
bottom of the base and the other end into an electrical
outlet. The in use/charge indicator comes on, verifying
the battery is charging.

Allow the phone to charge for 12 hours prior to first use.
If you don't properly charge the phone, battery
performance will be compromised.

NOTE: DO NOT connect the telephone line to the
modular jack until the phone has charged for 12 hours.

3. Plug the telephone line cord into the TEL LINE jack on the
bottom of the base and the other end into a modular jack.

4. Slip the mounting holes on the bracket over the wall
plate posts and firmly slide the unit down into place
(wall plate not included).

5. Place the handset in the cradle.

NOTE: If desired, gather the extra line cord together,
and fasten with a wire tie.

5

2

3

2

4

3

NOTE: The phone automatically defaults to touch-

tone dialing. To change to pulse (rotary) dialing,
see "TONE/PULSE DIALING." If you don't know
which type of service you have, check withe the
phone company.

CAUTION: Use only the ATLINKS USA, Inc.
5-2559(black) and 5-2558(white) power supply
that came with this unit. Using other power
supplies may damage the unit.

SET UP

There are three programmable menus available: Language,
Tone/Pulse Dialing and Area Code.

LANGUAGE SETTING

1. Make sure the phone is OFF (not in TALK mode).

2. Press the flash/program button until “

3ESP

“ shows in the display. “

1ENG 2FRA

1ENG

“ is the default

setting.

3. Use the handset number pad to enter the desired
setting. For example, to choose English, press the
number 1 key.

4. Press flash/program to store selection. You will hear a
confirmation tone.

TONE/PULSE DIALING

1. Make sure the phone is OFF (not in TALK mode).

2. Press the flash/program button until “

Pulse”

shows in the display.

“Tone”

1 Tone 2

is the default

setting.

3. Use the handset number pad to enter the desired
setting. For example, to choose Tone dialing, press the
number 1 key.

4. Press flash/program to store selection. You will hear a
confirmation tone.

AREA CODE SETTING

1. Make sure the phone is OFF (not in TALK mode).

2. Press the flash/program button until

CODE”

shows in the display. “

3. Use the handset number pad to enter your three digit
area code.

4. Press flash/program to store selection. You will hear a
confirmation tone.

“ - - - SET AREA

- - -”

is the default setting.

CORDLESS PHONE BASICS

display

left arrow/­volume button

redial
button

memory
button

* tone/
cancel
button

channel/
delete
button

CID/VOL

TALK

callback

redial

format

memory

1

4

7

cancel

*

delete

channel

3

abc

2

ghi

6

jkl

5

pqrs

9

tuv

8

tone

#

oper

0

program

ringer

flash

off on

ringer switch

def

mno

wxyz

pause

TALK/
callback
button

right arrow/+
volume button

format
button

# pause
button

flash/
program
button

RECEIVING A CALL

1. Check the display to see who is calling.

2. Press the TALK button.

MAKING A CALL

To make a call, press the TALK button before you dial and
press it again to hang up.

REDIAL

While the phone is on, press the redial button to redial the
last number you dialed (up to 32 digits). If you get a busy
signal, and want to keep dialing the number, just press redial
again (you don't have to turn the phone off and back on).

FLASH

Use the flash/program button to activate custom calling
services such as call waiting or call transfer, which
are available through your local phone company.

TIP: Don’t use the TALK button to activate custom
calling services such as call waiting, or you’ll hang up
the phone.

IN USE INDICATOR LIGHT

The in use indicator is lit when the handset is in the cradle
on the base, but the phone is not turned on.

CHANNEL BUTTON

While talking, you might need to manually change the
channel in order to get rid of static. Press and release the
channel/delete button to advance to the next channel.

TEMPORARY TONE

This feature enables pulse (rotary) service phone users to
access touch-tone services offered by banks, credit card
companies, etc., by pressing the *tone/cancel button to
temporarily make the phone touch-tone compatible. To get
information about your bank account, for example, you would:

1. Call the bank’s information line.

2. Press the *tone/cancel button after your call is answered.

3. Follow the voice instructions to complete your transaction.

4. Hang up when finished. The phone returns to Pulse
(rotary) service.

CANCEL

Press the *tone/cancel button to cancel any command you
initiated.

FINDING THE HANDSET

This feature helps to locate a misplaced handset.
Press the page button on the base. The handset beeps

continuously for about two minutes or until you press any
button on the handset. You may also press page to cancel.

NOTE: The ringer does not have to be ON for this
feature to work.

RINGER SWITCH

The ringer switch must be ON for the handset to ring
during incoming calls.

VOLUME

While talking, press the VOLUME buttons (left and right
arrows) to control the volume of the handset's earpiece.
There are four volume levels. Press the right arrow (+)
button to increase the volume level, and press the left
arrow (-) button to decrease. VOL 1 is the lowest level and
VOL 4 is the loudest.

CALLER ID FEATURES

Time

Date

This unit receives and displays information transmitted by
your local phone company. This information can include
the phone number, date, and time;
number, date, and time. The unit can store up to 40 calls
for later review.

CALLER ID WITH CALL WAITING

Provided you subscribe to Caller ID with Call Waiting
service from your phone company, you are able to see who
is calling when you hear the call waiting beep. The caller
identification information appears in the display after you
hear the tone.

• Press the flash/program button to put the current person
on hold so that you can answer the incoming call.

IMPORTANT: In order to use the Caller ID functions
with this unit, you must subscribe to either the
standard Name/Number Caller ID Service or Caller
ID with Call Waiting Service. To know who is calling
while you are on the phone, you must subscribe to
Caller ID with Call Waiting Service.

RECEIVING AND STORING CALLS

When you receive a call, the information is transmitted by
the phone company to your Caller ID telephone between
the first and second ring.

When the memory is full, a new call automatically replaces
the oldest call in memory.

NEW

calls received that have not been reviewed. REPT indicates
that a new call from the same number was received more
than once.

NOTE: Check with your local phone company
regarding name service availability.

REVIEWING RECORDS

As calls are received and stored, the display is updated to
let you know how many calls have been received.

• Press the CID/VOL (-) arrow button to scroll through the
call records from the most recent to the oldest.

• Press the CID/VOL (+) arrow button to scroll through the
call records from the oldest to the newest.

TRANSFERRING CID RECORDS TO
MEMORY

You may transfer a Caller ID record to your phone’s memory.

NOTE: It is important that you format CID records
correctly before storing in memory. It is not possible to
re-format CID records stored in memory.

1. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to
scroll to the desired record.

2. Press the memory button.

3. Press the desired memory location. Example, press the
number 1 key to store the record in memory location 1.

4. Press the memory button again. You will hear a
confirmation tone.

New call

NEW CALL #

Caller ID nameCaller ID phone number

or

the name, phone

appears in the display for

To replace a CID record stored in a memory location
with a new CID record:

1. Repeat steps 1 through 3.

2. Press the memory button and

REPLACE MEMO?

shows

in the display.

3. Press *tone/cancel to exit, or press memory again and
the new CID record replaces the old CID record in that
memory location. You will hear a confirmation tone.

DELETING RECORDS

Use the channel/delete button to erase the record currently
shown in the display or all records.

DELETING THE CURRENT RECORD

1. Make sure the phone is OFF (not in TALK mode).

2. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to
display the desired Caller ID record.

3. Press channel/delete. The display shows

DELETE?

4. Press channel/delete again to erase the record. You will
hear a confirmation tone. The display shows

DELETED

.

Then the next Caller ID record shows in the display.

DELETING ALL RECORDS

1. Make sure the phone is OFF (not in TALK mode).

2. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to
display any Caller ID record.

3. Press and hold channel/delete button until the unit
beeps and

4. Press channel/delete again to erase all records. You will hear a
confirmation tone, and the display shows

DELETE ALL?

shows in the display.

NO CALLS

.

DIALING A CALLER ID NUMBER

1. Make sure the phone is OFF (not in TALK mode).

2. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to
display the desired Caller ID record.

3. Press TALK/callback button. The number dials
automatically.

CHANGING THE CID NUMBER FORMAT

The format button lets you change the format of the
displayed CID number. The available formats are as follows.

7-digit 7-digit telephone number.
10-digit 3-digit area code + 7-digit telephone number.
11-digit long distance code “1” + 3-digit area code +

1. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button to
scroll to the number you want to call back.

2. If the number will not dial as shown, press the format
button. Repeat if necessary, until the correct number of
digits are shown.

3. Press TALK/callback button. The number dials
automatically.

7-digit telephone number.

MEMORY

Store up to ten 24-digit numbers in memory for quick
dialing. This memory feature is in addition to the 40 Caller
ID records that can be stored in the Caller ID memory log.

STORING A NAME AND NUMBER IN
MEMORY

1. Make sure the phone is OFF (not in TALK mode).

2. Press the memory button.

3. Press the desired memory location (0 through 9).

4. Press the memory button again. The display shows

ENTER NAME

NOTE: If you don't want to enter the name, skip step 5.

5. For example, to enter the name Bill Smith, press the two
key twice for the letter B, press the four key three times
for the letter I, and press the five key three times for the
letter L. After one second, press the five key three times
again for the second letter L and press the one key to
insert a space between the letter L and S. Press the
seven key four times for the letter S, press the six key
once for the letter M, press the four key three times for
the letter I, press the eight key once for the letter T, and
press the four key twice for the letter H.

NOTE: If you enter a wrong letter, press channel/
delete button to backspace.

6. Press the memory button to save the name. The display
shows

7. Use the number keypad to enter the telephone number
you want to store (up to 24 digits).

8. Press memory again to store the number. You will hear a
confirmation tone.

CHANGING A STORED NUMBER

1. Repeat steps 1 through 7 in Storing a Name and
Number in Memory.

2. Press the memory button and
in the display.

3. Press *tone/cancel to exit, or press the memory button
to store the number. You will hear a confirmation tone.

STORING A REDIAL NUMBER

1. Repeat steps 1 through 6 in Storing a Name and Number
in Memory.

2. Press the redial button.

3. Press the memory button to store the number. You will
hear a confirmation tone.

To replace an old redial number stored in a memory
locations with a new redial number:

1. Repeat steps 1 through 6 in Storing a Name and
Number in Memory.

2. Press the memory button and REPLACE MEMO? shows
in the display.

3. Press *tone/cancel to exit, or press the memory button
again and the new redial number replaces the old redial
number in that memory location. You will hear a
confirmation tone.

DIALING A STORED NUMBER

1. Make sure the phone is ON by pressing the TALK/
callback button.

2. Press memory button.

3. Press the number (0-9) for the desired memory location.
The number dials automatically.

.

ENTER TEL NUMBR

- OR -

.

REPLACE MEMO?

shows

1. Make sure the phone is OFF (not in TALK mode).

2. Press memory button.

3. Use the CID/VOL (-) arrow or CID/VOL (+) arrow button
to scroll through the numbers stored in memory until
the desired number is shown.

4. Press TALK/callback. The numbers dial automatically.

IMPORTANT: If you make test calls to emergency
numbers stored in memory, remain on the line and
briefly explain the reason for the call to the
dispatcher. Also, it’s a good idea to make these calls in
off-peak hours, such as early morning or late evening.

INSERTING A PAUSE IN THE DIALING
SEQUENCE

When storing information in memory, press the # pause
button twice within one second to insert a delay in the
dialing sequence of a stored telephone number when a
pause is needed to wait for a dial tone (for example after
you dial 9 for an outside line, or to wait for a computer
access tone). PAUSE shows on the display as a
pause counts as 1 digit in the dialing sequence.

“P. “

Each

REVIEWING AND DELETING STORED
NUMBERS

1. Press memory, then use the CID/VOL (-) arrow or CID/
VOL (+) arrow button to view the entry.

2. While the entry is displayed, press channel/delete
button to delete the entry. The display shows

3. Press channel/delete again to delete the entry.
shows in the display.

DELETE?

DELETED

CHAIN DIALING FROM MEMORY

Use this feature to make calls which require a sequence of
numbers such as using a calling card for a frequently
called long distance number. Basically, you dial each part
of the sequence from memory. The following example
shows how you can use chain dialing to make a call
through a long distance service:

The Number For Memory Location

Long distance access number 7
Authorization code 8
Frequently called long distance number 9

1. Make sure the phone is ON.

2. Press memory and then press 7.

3. When you hear the access tone, press memory again
and then press 8.

4. At the next access tone, press memory and then 9.

TIP: Wait for the access tones between pressing the
memory button, or your call might not go through.

HEADSET AND BELT CLIP
OPERATION

CONNECTING AN OPTIONAL HEADSET

THE HANDSET

TO

For hands free
conversation, connect the
headset (optional) to the
HEADSET jack as shown.
The handset receiver and
microphone are disabled
when the headset is
connected.

Adjust the headset to rest
comfortably on top of your
head and over your ear.
Move the microphone to
approximately 2 to 3 inches
from your mouth.

• Press the TALK button to
answer or place a call
before using the headset.

Headset jack

Headset plug

CONNECTING THE BELT CLIP

There are two slots, one
on each side of the
handset.

• Attach the belt clip by
inserting the sides of
the belt clip into the
slots. Snap the ends
of the belt clip into
place.

Slot for
belt clip

Slot for
belt clip

CHANGING THE BATTERY

Make sure the telephone is OFF before
you replace battery.

1. Remove the battery compartment
door.

2. Disconnect the battery plug from the
jack in the handset battery compartment
and remove the battery pack.

3. Insert the new battery pack and
connect the cord into the jack inside
the handset.

4. Put the battery compartment door
back on.

5. Place handset in the base to charge.

Allow the handset battery to properly charge (for 12 hours)
prior to first use or when you install a new battery pack. If
you do not properly charge the phone, battery performance
will be compromised.

CAUTION: To reduce the risk of fire or personal
injury, use only the battery 5-2461.

BATTERY SAFETY PRECAUTIONS

• Do not burn, disassemble, mutilate, or puncture. Like
other batteries of this type, toxic materials could be
released which can cause injury.

• To reduce the risk of fire or personal injury, use only the
battery listed in the User’s Guide.

• Keep batteries out of the reach of children.

• Remove batteries if storing over 30 days.

NOTE: The RBRC seal on the battery used in your
ATLINKS USA product indicates that we are
participating in a program to collect and recycle
Nickel Cadmium batteries throughout the United
States. Please call 1-800-8-BATTERY for
information or contact your local recycling center.

GENERAL PRODUCT CARE

To keep your telephone working and looking good, follow
these guidelines:

• Avoid putting the phone near heating appliances and
devices that generate electrical noise (for example,
motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.

• Avoid dropping and other rough treatment to the phone.

• Clean with a soft cloth.

• Never use a strong cleaning agent or abrasive powder
because this will damage the finish.

• Retain the original packaging in case you need to ship
the phone at a later date.

CAUSES OF POOR RECEPTION

• Aluminum siding.

• Foil backing on insulation.

• Heating ducts and other metal construction can shield
radio signals.

• You’re too close to appliances such as microwaves,
stoves, computers, etc.

• Atmospheric conditions, such as strong storms.

• Base is installed in the basement or lower floor of
the house.

• Base is plugged into an AC outlet with other
electronic devices.

• Baby monitor is using the same frequency.

• Handset battery is low.

• You’re out of range of the base.

DISPLAY MESSAGES

The following indicators show the status of a message or
of the unit.

INCOMPLETE DATA Caller information has been

interrupted during transmission or
the phone line is excessively noisy.

ENTER NAME Prompt telling you to enter the

name for one of the 10 memory
locations.

ENTER TEL NUMBR Prompt telling you to enter the

telephone number for one of the
10 memory locations.

DELETE? Prompt asking if you want to erase

Caller ID records or one of the 10
numbers stored in the phone’s
outgoing memory.

DELETE ALL? Prompt asking if you want to erase

all Caller ID records.

DELETED Prompt confirming the Caller ID /

Memory record is erased.

END OF LIST Indicates that there is no

additional information in Caller ID
memory.

NEW Indicates call or calls have not

been reviewed.

UNKNOWN NAME/ The incoming call is from
CALLER/NUMBER an area not serviced by Caller ID

or the information was not sent.

PAGING Someone has pressed the page

button on the base.

BLOCKED CALL The person is calling from a

number that has been blocked
from transmission.

BLOCKED NAME The person’s name is blocked

from transmission.

REPT Repeat call message. Indicates

that a new call from the same
number was received more than
once.

NO DATA No Caller ID information was

received.

EMPTY Indicates a memory location is

vacant.

NO CALLS Indicates no CID records have

been stored.

MESSAGE WAITING Indicates a message is available.

HANDSET SOUND SIGNALS

Signal Meaning

A long warbling tone Signals an incoming call
(with ringer on)

Two long beeps Confirmation Tone
One short and one long beep Page signal
One short beep Low battery warning

every seven seconds

TROUBLESHOOTING TIPS

CALLER ID

Problem Solution

No Display • Is battery fully charged? Try replacing

the battery. Make sure the battery is
properly installed and connected.

• If you are using AC power, make sure
that the unit is connected to a non­switched electrical outlet. Disconnect the
unit from the plug and plug it in again.

• Did you order Caller ID service from
your local telephone company?

Caller ID Error • The unit displays this
Message message if it detects anything other

than valid Caller ID information
during the silent period after the first
ring. This message indicates the

presence of noise on the line.

In use/charge • Provided your phone company offers
indicator on the voice messaging service and you
base flashes subscribe to it, the in use/charge

indicator on the base flashes when the
phone is not in use to indicate there is
a message waiting. It stops flashing
after the message has been reviewed.

TELEPHONE

Problem Solution

No dial tone • Check installation:

Dial tone is OK, but • Make sure the tone/pulse
can't dial out setting is programmed correctly.

Handset does • Make sure the ringer switch
not ring on the handset is turned to ON.

You experience • Change channels
static, noise, or • Is handset out of range?
fading in and out Move closer to the base.

Unit beeps • Place handset in base for 20 seconds to

Memory Dialing • Did you program the memory

S

ERVICE

This product may be serviced only by the manufacturer or
its authorized service agents. Changes or modifications not
expressly approved by ATLINKS USA, Inc. could void the
user’s authority to operate this product. For instructions on
how to obtain service, refer to the warranty included in this
guide or call customer service at 1-800-448-0329.

Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206

Attach your sales receipt to the booklet for future reference
or jot down the date this product was purchased or
received as a gift. This information will be valuable if
service should be required during the warranty period.

Purchase date _________________________________________

Name of store _________________________________________

— Is the base power cord connected to

a working outlet?

— Is the telephone line cord connected

to the base unit and the wall jack?

• Disconnect the base from the wall
jack and connect another phone to
the same jack. If there is no dial tone
in the second phone, the problem
might be your wiring or local service.

• Is the handset out of range of the base?

• Make sure the battery is properly
charged (12 hours).

• Is the battery pack installed correctly?

• Did the handset beep when you
pressed the TALK/callback button? Did
the display indicator turn on? The
battery may need to be charged.

• You may have too many extension
phones on your line. Try unplugging
some phones.

• See solutions for “No dial tone.”

• Does the base need to be relocated?

• Charge battery.

• Make sure base is not plugged into
an outlet with another household
appliance.

reset the security code. If that doesn’t
work, charge battery for 12 hours.

• Clean charging contacts on handset
and base with a soft cloth, or an eraser.

• See solutions for “No dial tone.”

• Replace battery.

location keys correctly?

• Did you follow proper dialing sequence?

• Make sure the tone/pulse setting is
programmed correctly.

• Did you reprogram numbers into
memory after power outage or
battery replacement?

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2)
This device must accept any interference received,
including interference that may cause undesired operation.

This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation.

This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that
interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna (that is, the
antenna for radio or television that is “receiving” the
interference).

• Reorient or relocate and increase the separation
between the telecommunications equipment and
receiving antenna.

• Connect the telecommunications equipment into an
outlet on a circuit different from that to which the
receiving antenna is connected.

• Consult the dealer or an experienced radio/TV technician
for help.

If these measures do not eliminate the interference, please
consult your dealer or an experienced radio/television
technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful
booklet, “How To Identify and Resolve Radio/TV
Interference Problems.” This booklet is available from the
U.S. Government Printing Office, Washington, D.C. 20402.
Please specify stock number 004-000-00345-4 when
ordering copies.

LIMITED WARRANTY

What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase.

(The warranty period for rental units begins with the first rental
or 45 days from date of shipment to the rental firm, whichever
comes first.)

What we will do:

• Provide you with a new or, at our option, a refurbished unit.

The exchange unit is under warranty for the remainder of the
original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were

originally provided with the product. We recommend using the
original carton and packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted

invoice which is evidence that the product is within the
warranty period, must be presented to obtain warranty service.”
For rental firms, proof of first rental is also required. Also print
your name and address and a description of the defect. Send
via standard UPS or its equivalent to:

ATLINKS USA, Inc.
c/o Thomson multimedia Inc.
11721 B Alameda Ave.

• Pay any charges billed to you by the Exchange Center for

• Insure your shipment for loss or damage. ATLINKS accepts no

• A new or refurbished unit will be shipped to you freight

What your warranty

• Customer instruction. (Your Owner’s Manual provides

• Installation and setup service adjustments.

• Batteries.

• Damage from misuse or neglect.

• Products which have been modified or incorporated into other

• Products purchased or serviced outside the USA.

• Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please complete and mail the Product Registration Card packed

Limitation of Warranty:

• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY

Socorro, Texas 79927

service not covered by the warranty.

liability in case of damage or loss.

prepaid.

does not

cover:

information regarding operating instructions and user controls.
Any additional information, should be obtained from your
dealer.)

products.

with your unit. It will make it easier to contact you should it
ever be necessary. The return of the card is not required for
warranty coverage.

APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR
WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS
AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN
ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
ATLINKS USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS
DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE
GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO
THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of
incidental or consequential damages, or limitations on how
long an implied warranty lasts so the above limitations or
exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may
have other rights that vary from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty
information.

ACCESSORY ORDER FORM

DESCRIPTION

Belt clip
Headset

Replacement battery

Power supply

MODEL NO.

black
5-2557
5-2425

5-2461
5-2559

To order, call 1-800-338-0376 (for accessories only) or

complete this order form.

For credit card purchases

Your complete charge card number, its expiration date and your
signature are necessary to process all charge card orders.

Copy your complete account number from your VISA card.

My card expires:

Copy your complete account number from your

Master Card or Discover.

Copy the number above your
name on the Master Card.

My card expires:

____________________________________________________________________

Authorized Signature

*Prices are subject to change without notice.

Total Merchandise.........................................$_______________

Sales Tax........................................................$_______________

We are required by law to collect the appropriate sales tax for each individual state,
county, and locality to which the merchandise is being sent. Duties will apply for
shipments to Canada.

Use VISA or Master Card or Discover preferably. Money order or check must be in U.S.
currency only. No COD or Cash. All accessories are subject to availability. Where

applicable, we will ship a superseding model.

Shipping/Handling....................................... $_______________

Total Amount Enclosed.................................$_______________

Mail order form and money order or check (in U.S. currency)

✂

made payable to Thomson multimedia Inc. to:

Thomson multimedia Inc.
Mail Order Department
P.O. Box 8419

Ronks, PA 17573-8419

Name_______________________________________________________
Address_____________________________________ Apt.____________
City ________________________State________ ZIP_________________
Daytime Phone Number ( )_______________________________

Please make sure that this form has been filled out completely.

CUSTOMER: CUT ALONG DOTTED LINE.

white
5-2556
5-2444

5-2461
5-2558

PRICE*

$10.85
$36.35

$9.95

$24.95

QTY.

$5.00

TOTAL