GE 268, 263 User Manual

Operations Manual

Models: 268 Co-Current Conditioner

263 Three-Cycle Filter

Table of Contents

How To Use This Manual 3

General Warnings And Safety Information 4

System Operation Cycle Functions 6

Equipment Installation 8

Valve Layout 8

Control Layout 9

Location Selection 10

Water Line Connection 12

Drain Line 14

Regenerant Line Connection 15

Overflow Line Connection 16

Electrical Connection 18

Valve Camshaft 19

Disinfection Of Water Conditioners 20

Ultramax Controller 22

Display Icons 23

Keypad — Buttons 24

Things You Might Need to Know 25

Programming Overview 26

Level I Programming 26

Level II Programming 28

Level III Programming 33

Placing Conditioner Into Operation 34

Performa Exploded View 37

Performa Parts List 38

Troubleshooting 39

2 Table of Contents
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How To Use This Manual

This installation manual is designed to guide the installer through the
process of installing and starting conditioners featuring the Ultramax
series controllers.

This manual is a reference and will not include every system installation
situation. The person installing this equipment should have:

• Knowledge of water conditioning and how to determine proper

Left Side Right Side

Icons That Appear In This Manual

control settings

• Basic plumbing skills

• The directional instructions "left" and “right" are determined by looking
at the front of the unit.

Introduction

WARNING: Failure to follow this instruction can result in personal

injury or damage to the equipment.

NOTE: This will make the process easier if followed.

Inspect the unit for damage or missing parts. Contact your supplier if any
discrepancies exist.

How To Use This Manual 3

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General Warnings And Safety Information

Electrical

There are no user-serviceable parts in the AC adapter, motor, or controller.
In the event of a failure, these should be replaced.

• All electrical connections must be completed according to local codes.

• Use only the power AC adapter that is supplied.

• The power outlet must be grounded.

• To disconnect power, unplug the AC adapter from its power source.

Mechanical

• Do not use petroleum based lubricants such as vaseline, oils, or
hydrocarbon based lubricants. Use only 100% silicone lubricants.

• All plastic connections should be hand tightened. Teflon tape may be
used on connections that do not use an O-ring seal. Do not use pliers

or pipe wrenches.

• All plumbing must be completed according to local codes.

• Soldering near the drain line should be done before connecting the
drain line to the valve. Excessive heat will cause interior damage to the
valve.

• Observe drain line requirements.

• Do not use lead-based solder for sweat solder connections.

• The drain line must be a minimum of 1/2-inch diameter. Use
3/4-inch pipe if the backwash flow rate is greater than 7 GPM
(26.5 Lpm) or the pipe length is greater than 20 feet (6 m).

• Do not support the weight of the system on the control valve fittings,
plumbing, or the bypass.

• It is not recommended to use sealants on the threads. Use Teflon*
tape on the threads of the 1-inch NPT elbow, the drain line
connections, and other NPT threads.

*Teflon is a trademark of E.I. duPont de Nemours.

4 General Warnings And Safety Information
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General

• Observe all warnings that appear in this manual.

• Keep the media tank in the upright position. Do not turn upside down

or drop. Turning the tank upside down will cause media to enter the
valve.

• Operating ambient temperature is between 34°F (1°C) and 120°F

(49°C).

• Operating water temperature is between 34°F (1°F) and 100°F (38°C).

• Working water pressure range is 20 to 120 psi (1.38 to 8.27 bar). In

Canada the acceptable working water pressure range is 20 to 100 psi
(1.38 to 6.89 bar).

• Use only regenerant salts designed for water softening. Do not use ice

melting, block, or rock salts.

• Follow state and local codes for water testing. Do not use water that is

microbiologically unsafe or of unknown quality.

• When filling media tank, do not open water valve completely. Fill tank

slowly to prevent media from exiting the tank.

• When installing the water connection (bypass or manifold) connect to

the plumbing system first. Allow heated parts to cool and cemented
parts to set before installing any plastic parts. Do not get primer or
solvent on O-rings, nuts, or the valve.

General Warnings And Safety Information 5

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System Operation Cycle Functions

1. Service (Downflow)

Untreated water is directed down through the resin bed and up
through the riser tube. The hardness ions attach themselves to the
resin and are removed from the water. The water is conditioned as it
passes through the resin bed.

2. Backwash (Upflow)

The flow of water is reversed by the control valve and directed down
the riser tube and up through the resin bed. During the backwash
cycle, the bed is expanded and debris is flushed to the drain.

3. Brine/Slow Rinse (Downflow)

The control directs water through the brine injector and brine is drawn
from the regenerant tank. The brine is then directed down through the
resin bed and up through the riser tube to the drain. The hardness ions
are displaced by sodium ions and are sent to the drain. The resin is
regenerated during the brine cycle. Brine draw is completed when the
air check closes.

4. Repressurized Cycle (Hard Water Bypass Flapper Open)

This cycle allows the air and water to hydraulically balance in the
valve before continuing the regeneration.

5. Fast Rinse (Downflow)

The control directs water down through the resin bed and up through
the riser tube to the drain. Any remaining brine residual is rinsed from
the resin bed.

6. Brine Refill

Water is directed down through the resin bed to the regenerant tank
at a controlled rate, to create brine for the next regeneration.

6 System Operation Cycle Functions
Rev A

Cycle Water Flows

From Regenerant

SERVICE BACKWASH BRINE/SLOW RINSE

To Regenerant

Tank

Tank

REPRESSURIZE

FAST RINSE

BRINE REFILL

System Operation Cycle Functions 7

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Equipment Installation

Valve Layout

Control Module

One Piece Valve

Disc Spring

Valve Discs

Mount

Outlet

Drain

Refill Controller

Motor

Injector and cap

Regenerant Tube Connection

Optical Sensor

Camshaft

Inlet

Backwash

Drain Control

Injector Screen

Filter

8 Equipment Installation
Rev A

Control Layout

Ultramax Controller

LCD Display

PM
MIN
LBS

KG

x100

Lockout Connection

Secondary Valve
Motor Control

(not used)

Down Button

Set Button

Refill Sensor Probe Outlet

Turbine Input or Dry Contact Signal Input

Manual Regen Button

Up Button

AC Adapter
(low voltage)
Input

Main Motor &
Optical Sensor
Connection

Control Layout 9

Rev A

Location Selection

Location of a water treatment system is important. The following
conditions are required:

• Level platform or floor

• Room to access equipment for maintenance and adding regenerant
(salt) to tank.

• Ambient temperatures over 34°F (1°C) and below 120°F (49°C).

• Water pressure below 120 psi (8.27 bar) and above 20 psi
(1.4 bar).

• In Canada the water pressure must be below 100 psi (6.89 bar).

• Constant electrical supply to operate the controller.

• Total minimum pipe run to water heater of ten feet (three meters) to
prevent backup of hot water into system.

• Local drain for discharge as close as possible.

• Water line connections with shutoff or bypass valves.

• Must meet any local and state codes for site of installation.

• Valve is designed for minor plumbing misalignments. Do not support
weight of system on the plumbing.

Outdoor Locations

• Be sure all soldered pipes are fully cooled before attaching plastic
valve to the plumbing.

When the water conditioning system is installed outdoors, several items
must be considered.

• Moisture — The valve and controller are rated for NEMA 3 locations.
Falling water should not affect performance.
The system is not designed to withstand extreme humidity or water
spray from below. Examples are: constant heavy mist, near corrosive
environment, upwards spray from sprinkler.

• Direct Sunlight — The materials used will fade or discolor over time in
direct sunlight. The integrity of the materials will not degrade to cause
system failures.
If it is necessary to locate the conditioner in direct sunlight, a
protective outdoor cover (PN 1242287) over the valve and controller is
necessary. A valve skirt (PN 1242286) that provides further protection
is available.

• Temperature — Extreme hot or cold temperatures will cause damage
to the valve or controller.
Freezing temperatures will freeze the water in the valve. This will cause
physical damage to the internal parts as well as the plumbing.
High temperatures will affect the controller. The display may become
unreadable but the controller should continue to function. When the
temperature drops down into normal operating limits the display will

10 Location Selection
Rev A

return to normal. A protective cover should assist with high
temperature applications.

• Insects — The controller and valve have been designed to keep all but

the smallest insects out of the critical areas. Any holes in the top plate
can be covered with a metal foil ductwork tape. The top cover should
be installed securely in place.

• Wind — The Ultramax cover is designed to withstand a 30 mph

(48 Kph) wind when properly installed on the valve.

Location Selection 11

Rev A

Water Line Connection

Figure 1
Autotrol Series 1265
bypass for use with
Performa

A bypass valve system should be installed on all water conditioning
systems. Bypass valves isolate the conditioner from the water system and
allow unconditioned water to be used. Service or routine maintenance
procedures may also require that the system is bypassed. The illustrations
below show the two common bypass methods.

Figure 2
Typical Globe Valve Bypass
System

Normal Operation

In

B

Y

P

A

S

S

Out

B

Y

P

A

S

S

In

A

P

S

Y

S

Water

Conditioner

Normal Operation In Bypass

In Bypass

B

Water

Conditioner

Out

S

S

A

P

Y

B

Water

Conditioner

Water

Water

Conditioner

Water

WARNING: The inlet water must be connected to the inlet port of the

valve. When replacing non-Autotrol valves, the inlet and outlet may be
reversed. It is also possible for the plumbing to be installed in an
opposite order.
Do not solder pipes with lead-based solder.

12 Water Line Connection
Rev A

WARNING: Do not use tools to tighten plastic fittings. Over time,

stress may break the connections. When the 1265 bypass valve is used,
only hand tighten the nuts.

WARNING: Do not use petroleum grease on gaskets when connecting

bypass plumbing. Use only 100% silicone grease products when
installing any Autotrol brand valve. Non-silicone grease may cause
plastic components to fail over time.

WARNING: Several tube adapters are available to connect the valve

to the water plumbing. See Parts List.

Water Line Connection 13

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Drain Line

Drain Line Connection

NOTE: Standard commercial practices are expressed here. Local

codes may require changes to the following suggestions. Check with
local authorities before installing a system.

1. The unit should be above and not more than 20 feet (6.1 m) from the
drain. Use an appropriate adapter fitting to connect 1/2-inch (1.3 cm)
plastic tubing to the drain line connection of the control valve.

2. If the backwash flow rate exceeds 5 gpm (22.7 Lpm) or if the unit is
located 20-40 feet (6.1-12.2 m) from drain, use 3/4-inch (1.9 cm)
tubing. Use appropriate fittings to connect the 3/4-inch tubing to the
3/4-inch NPT drain connection on valve.

3. The drain line may be elevated up to 6 feet (1.8 m) providing the run
does not exceed 15 feet (4.6 m) and water pressure at the conditioner
is not less than 40 psi (2.76 bar). Elevation can increase by 2 feet (61
cm) for each additional 10 psi (.69 bar) of water pressure at the drain
connector.

4. Where the drain line is elevated but empties into a drain below the
level of the control valve, form a 7-inch (18-cm) loop at the far end of
the line so that the bottom of the loop is level with the drain line
connection. This will provide an adequate siphon trap.

Figure 3
Drain Line Connection

Where the drain empties into an overhead sewer line, a sink-type trap
must be used.
Secure the end of the drain line to prevent it from moving.

Right Wa y

Air Gap

Drain

WARNING: Never insert drain line directly into a drain, sewer line or

trap (Figure 3). Always allow an air gap between the drain line and the
wastewater to prevent the possibility of sewage being
back-siphoned into the conditioner.

14 Drain Line
Rev A

Regenerant Line Connection

(not used with 3-cycle filter system)

The regenerant line from the tank connects to the valve. Make the
connections and hand tighten. Be sure that the regenerant line is secure
and free from air leaks. Even a small leak may cause the regenerant line to
drain out, and the conditioner will not draw regenerant from the tank. This
may also introduce air into the valve causing problems with valve
operation.

Ensure that pipe sealant (Teflon* tape) is applied to the 3/8-inch NPT
regenerant line connection.

Figure 4 Regenerant Line
Connection

Regenerant Line Connection

NOTE: When installing a 3-cycle filter (263 valve) use a cap on the

regenerant line connection to prevent water seepage from the port. See

Parts List for part number.

*Teflon is a trademark of E.I. duPont de Nemours.

Regenerant Line Connection 15

Rev A

Overflow Line Connection

(not used with 3-cycle filter system)

In the event of a malfunction, the regenerant TANK OVERFLOW will direct
“overflow” to the drain instead of spilling on the floor. This fitting should be
on the side of the cabinet or regenerant tank. Most tank manufacturers
include a post for the tank overflow connector.

To connect the overflow line, locate hole on side of tank. Insert overflow
fitting into tank and tighten with plastic thumb nut and gasket as shown
(Figure 5). Attach length of 1/2-inch (1.3-cm) I.D. tubing (not supplied) to
fitting and run to drain. Do not elevate overflow line higher than overflow
fitting.

Do not tie into drain line of control unit. Overflow line must be a direct,
separate line from overflow fitting to drain, sewer or tub. Allow an air gap
as per drain line instructions.

Figure 5
Overflow Line Connection

Overflow Fitting

Drain Tubing

Secure hose in place

Air Gap

Drain

16 Overflow Line Connection
Rev A

Figure 6
Regenerant Tank Check Valve*
(not used with 3-cycle filter system)

* Furnished as an option from system manufacturer.

Overflow Line Connection 17

Rev A

Electrical Connection

All Ultramax controllers operate on 12-volt alternating current power
supply. This requires use of the GE Water Technologies supplied AC
adapter. A variety of AC adapters are available for different applications.
These AC adapters are available from your supplier. They include:

120 VAC AC Adapters:

Controller Location

AC Adapter

Standard wall-mount
AC adapter

Outdoor rated AC
adapter

Input

Voltage

120V 60Hz Standard indoor

120V 60Hz UL listed for

Application Part Number

1000811

application

1235448
outdoor
installations

Make sure power source matches the rating printed on the AC adapter.

NOTE: The power source should be constant. Be certain the AC

adapter is not on a switched outlet. Power interruptions longer than 8
hours may cause the controller to lose the time and day settings. When
power is restored, the day and time settings must then be re-entered.

The Ultramax controllers are designed to be mounted on the valve or
attached to a flat surface. Installations that do not provide easy access to
the valve can have the controller mounted for remote operation.

A remote mount connection, PN 1256257, is available for the Ultramax
Series controller.

18 Electrical Connection
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Valve Camshaft

Figure 7
Camshaft Front End for
263 and 268 valve bodies

The front end of the camshaft has an indicator cup. The cup has slots in
the outer periphery and numbers on the inside face (Figure 7).

The numbers can be seen with the cover off, from the front over the top of
the controller. The number at the top indicates which regeneration cycle is
currently in progress.

Treated Water Indicator
(normal operation)

Treated Water Slot

The corresponding slot for the number is positioned at the optical sensor
which is approximately 90 degrees out of phase.

Regeneration Cycle Indicators

0 = Treated Water - normal operation mode
1 = Backwash Cycle
2 = Regenerant Draw Cycle (not used in filter mode)
3 = Slow Rinse Cycle (not used in filter mode)
4=System Pause
5=Fast Rinse Cycle 1
6 = Backwash Cycle 2 (not used in filter mode)
7 = Fast Rinse Cycle 2 (not used in filter mode)
8 = Regenerant Refill (not used in filter mode)

Valve Camshaft 19

Rev A

Valve Disc Operation

Figure 8 - Ultramax Valve

4 Outlet Valve

6 Rinse Drain

2 Bypass Valve

Disinfection Of Water Conditioners

The materials of construction of the modern water conditioner will not
support bacterial growth, nor will these materials contaminate a water
supply. During normal use, a conditioner may become fouled with organic
matter, or in some cases with bacteria from the water supply. This may
result in an off-taste or odor in the water.

Some conditioners may need to be disinfected after installation and some
conditioners will require periodic disinfection during their normal life.

Depending upon the conditions of use, the style of conditioner, the type of
ion exchanger, and the disinfectant available, a choice can be made
among the following methods.

Sodium or Calcium Hypochlorite

Application

These materials are satisfactory for use with polystyrene resins, synthetic
gel zeolite, greensand and bentonites.

3 Inlet Valve

7 Backwash Drain Valves

5 Refill Valve

1 Regenerant Valve

5.25% Sodium Hypochlorite

These solutions are available under trade names such as Clorox*. If
stronger solutions are used, such as those sold for commercial laundries,
adjust the dosage accordingly.

1. Dosage

A. Polystyrene resin; 1.2 fluid ounce (35.5 mL) per cubic foot.

B. Non-resinous exchangers; 0.8 fluid ounce (23.7 mL) per cubic foot.

2. Brine tank conditioners

A. Backwash the conditioner and add the required amount of

hypochlorite solution to the well of the regenerant tank. The
regenerant tank should have water in it to permit the solution to be
carried into the conditioner.

B. Proceed with the normal regeneration.

*Clorox is a trademark of the Clorox Company.

20 Disinfection Of Water Conditioners
Rev A

Calcium Hypochlorite

Calcium hypochlorite, 70% available chlorine, is available in several forms
including tablets and granules. These solid materials may be used directly
without dissolving before use.

1. Dosage

A. Two grains (approximately 0.1 ounce [3 mL]) per cubic foot.

2. Regenerant tank conditioners

A. Backwash the conditioner and add the required amount of

hypochlorite to the well of the regenerant tank. The regenerant tank
should have water in it to permit the chlorine solution to be carried
into the conditioner.

B. Proceed with the normal regeneration.

Disinfection Of Water Conditioners 21

Rev A

Ultramax Controller

Power Loss Memory Retention

The Ultramax series controllers feature battery-free time and date
retention during the loss of power. This is designed to last a minimum of 8
hours depending on the installation. The controller will continue to keep
time and day in dynamic memory while there is no AC power.

The controller will not track water usage on volumetric demand controls in
the event of a power failure.

All programmed parameters are stored in the Ultramax series static
memory and will not be lost in the event of a power failure. These settings
are maintained separately from the time and day settings.

Motor

The Ultramax series controller uses a standard 12-volt AC motor that
works with either 50 Hz or 60 Hz. The same motor is used worldwide and
does not need to be changed for different power conditions.

Controller Memory

Information entered or calculated by the controller is stored in two
different ways.

Variable Reserve Function

A static memory will store:

Model number
Regenerant setting
Time of regeneration
Days between regeneration
Filter mode

A dynamic memory with 8 hour retention will store:

Current day of week
Running clock

NOTE: Water flow to the valve can be turned on or bypassed when the

controller is powered up for the first time.

The Ultramax metered-demand volumetric controllers are designed with a
variable reserve feature. This feature automatically adjusts the reserve to
the end-user’s water usage schedule.

A variable reserve saves salt and water by only regenerating when
absolutely necessary, and ensures enough soft water for typical
high-water usage days.

Each day of regeneration the controller reviews the last four weeks of
water usage for the same day of the week to determine if the remaining
capacity is adequate for the next day of the week. If not, it will initiate an
automatic regeneration.

22 Ultramax Controller
Rev A

Display Icons

Figure 9

10

9

2

PM
MIN
LBS

KG

x100

7

6

8

3

4

5

NOTE: In normal operation and during programming, only a few of the

icons will actually be displayed.

1. Displays amount of conditioning capacity remaining.

2. "PM" indicates that the time displayed is between 12:00 noon and
12:00 midnight (there is no AM indicator). PM indicator is not used if
clock mode is set to 24-hour.

1

4

3. When "MIN" is displayed, the value entered is in minute increments.

4. When "LBS" is displayed, the value entered is in pounds.

5. When "Kg" is displayed, the value entered is in kilograms or kilograins.

6. Four digits used to display the time or program value. Also used for
error codes.

7. Colon flashes as part of the time display. Indicates normal operation.

8. X100 multiplier for large values.

9. Shows when water is flowing through the valve.

10. Banner display.

Display Icons 23

Rev A

Keypad — Buttons

Programming Conventions

21

3

4

1. DOWN arrow. Generally used to scroll down or increment through a
group of choices.

2. SET. Used to accept a setting that normally becomes stored in
memory. Also used together with the arrow buttons.

3. UP arrow. Generally used to scroll up or increment through a group of
choices.

4. Regen. Used to command the controller to regenerate.

The Ultramax controller is programmed using the buttons on the keypad.
The programming instructions will be described two ways whenever a
section has keypad input.

First, a table shows simplified instructions. Second, text follows that
describes the action. In each table:

"Action" lists the event or action desired.

"Keys" are listed as:

UP for up arrow
DOWN for down arrow
SET for set
REGEN for regeneration

"Duration" describes how long a button is held down:

P/R for press and release
HOLD for press and hold
X sec for a number of seconds to press the button and hold it down

"Display" calls out the display icons that are visible.

24 Keypad — Buttons
Rev A

Things You Might Need to Know

• When the controller is first plugged in, it may display a flashing Err 3

and scrolling "Call Dealer for Service" message. This means that the
controller is rotating to the home position. The Err 3 will clear when the
control reaches the home position.

• The preset default time of regeneration is 2:00 AM. If you want to

change it, see the Level II Programming section.

• The controller can be programmed to regenerate on specific days of

the week. See Level II Programming section.

• If electrical power is not available, the camshaft can be rotated

counterclockwise by hand if the motor is removed.

• The Ultramax series controller sends commands to the motor for

camshaft movement. However, water pressure/flow are required
during the regeneration cycle for backwash, purge and refill, and brine
draw to actually take place.

• Make sure control power source is plugged in. The transformer should

be connected to a non-switched power source.

Things You Might Need to Know 25

Rev A

Programming Overview

The Ultramax Series controller is designed to operate by setting the Time
of Day, Day of the Week, and the Hardness. The remaining settings are set
at the factory using a Model Number.

The controller menu has three levels:

Level I Basic — This level is easily accessed by the user. Only the Time of
Day, Day of Week and Time of Regeneration can be changed in Level I.

Level II Professional — This level allows the installer to change settings
such as hardness, capacity, and cycle times.

Level III History — This operation history and the program are viewable.
This information is used to troubleshoot and maintain the system.

NOTE: If a button is not pushed for thirty seconds, the controller

returns to normal operation mode.

NOTE: Any setting that is a time display will not show "AM" for times

between 12:00 midnight and 12:00 noon. "PM" is displayed to the right
of the time for times between 12:00 noon and 12:00 midnight. When
using the 24 hour clock "PM" is not displayed.

Level I Programming

Level I program parameters are those that can be accessed by the end
user by pressing the SET button. They include:

Time of Day
Day of Week
Time of Regeneration

• Setting Time of Day

Upon initial start up of the controller, you will need to set the time of
day. The words “Time of Day” will scroll across the banner display and
the currently programmed time of day will be flashing below. If time is
not flashing, press the SET button. To change the time of day, press
and hold the UP or DOWN button until the correct time of day is
displayed. Press the SET button to accept the selection.

NOTE: When the controller is set up for a twelve hour clock a PM

indicator will illuminate when the displayed time is in the PM hours.
There is no AM indicator

26 Programming Overview
Rev A

• Setting Day of Week

After setting the Time of Day the banner display will show the word
“Day” followed by an abbreviated day of the week.
SU = Sunday
MO = Monday
TU = Tuesday
WE = Wednesday
TH = Thursday
FR = Friday
SA = Saturday

Use the UP or DOWN arrow buttons to change the flashing day of
week. Press the SET button when the current day of week is flashing.

• Setting Regeneration Time

The "Regeneration Time" is the setting which allows the programmer
to select the time of day that regeneration should occur. The words
“Regeneration Time” will scroll through the banner display. To change
the regeneration time press and hold the UP or DOWN button until the
desired regeneration time is displayed. Press SET to lock this time into
memory.

NOTE: When the controller is set up for a twelve hour clock a PM

indicator will illuminate when the displayed time is in the PM hours.
There is no indicator for the AM times.

Level I Programming 27

Rev A

Level II Programming

Level II program parameters are those parameters used to fine-tune a
conditioners operation. These are accessible by pressing and holding the
UP and DOWN buttons until the display goes blank. Then release the
buttons. Calendar Override is the first Level II parameter displayed. Level II
program parameters include:

268 Conditioner Operation Type 263 Filter Operation Type

CALENDAR OVERRIDE CALENDAR OVERRIDE
SALT AMOUNT REGEN SU
CAPACITY K GRAIN REGEN MO
HARDNESS GPG REGEN TU
SELECT LANGUAGE REGEN WE
CLOCK MODE REGEN TH
UNITS OF MEASURE REGEN FR
INJECTOR SELECTION* REGEN SA
BACKWASH 1 CAPACITY GAL
SLOW RINSE SELECT LANGUAGE
FAST RINSE 1 CLOCK MODE
BACKWASH 2 UNITS OF MEASURE
FAST RINSE 2 BACKWASH
OPERATION TYPE 268* FAST RINSE
SERVICE INTERVAL OPERATION TYPE 263*
CHLORINE GENERATOR SERVICE INTERVAL

CHLORINE GENERATOR

*View only.

Level II parameters will, in almost all cases, be preset to meet your
configuration needs. The predefined system number will preprogram all of
the Level II parameters to the selected default values.

• Setting the Calendar Override

Calendar Override allows the programmer to set the maximum days
between regenerations. A setting of 0 (zero) means the calendar
override is disabled. To change the calendar override, press the SET
button while the words “CALENDAR OVERRIDE" appear on the banner
display. The blinking digit can be changed to the desired numbers of
days. To lock in the parameter, press the SET button.

WARNING: Setting days between regeneration to zero will cause the

system to not regenerate. This setting is used for selecting regeneration
on specific days or to use with a remote regeneration input. See below.

28 Level II Programming
Rev A

NOTE: Regeneration on specific day is used to provide regeneration

when water demands are not steady. Example: If the weekdays have
low usage and the weekend is high, then regeneration every three days
will not meet the requirements.

The calendar override days between regeneration must be set to zero
to enable regeneration on specific days.

• Setting Backwash Days (263 filter only)

The 263 filter controller can be programmed to regenerate on an elapsed
time period (calendar override) or by the day of the week. If you would like
to regenerate on specific days select a 0 (zero) for the calendar override
setting, the 263 filter will prompt you to select the days of the week in
which you would like the unit to regenerate/backwash. For example, the
unit could be programmed to regenerate every Monday, Wednesday and
Friday.

• Setting the Salt Amount (268 softener only)

Is selected by the system model number. Your Ultramax Water Treatment
Dealer enters the model numbers based on the specific application
requirements.

• Setting Capacity

Softener Default Capacity Setting

The default capacity setting is accurately calculated when the model
number is entered by the factory. The capacity can be changed to
operate "custom systems". Contact your Ultramax Water Treatment
Dealer before adjusting the capacity setting. Default capacities are
shown in Table 1.

Filter Capacity

Filter capacity is set in gallons or cubic meters. It is programmable
from 100 to 14000 gallons or 1 to 140 cubic meters of capacity. Press
the SET button and the digits will begin flashing. Change the capacity
by using the up and down arrows to adjust the setting. To accept the
setting, press the SET button.

NOTE: (Conditioners only) A different model number must be selected

to change the default capacity and salt dosage.

• Setting the Hardness (conditioner only)

Hardness is set in grains per gallon (gpg) or parts per million (ppm) and
should be programmed to the total hardness level of the incoming
water supply. Press the SET button to make the display flash. Use the
UP and DOWN buttons to adjust the hardness setting. Press the SET
button when the desired setting has been reached.

• Setting the Language

Level II Programming 29

Rev A

The controller is capable of displaying 6 different languages. They are
as follows:

1 = English
2 = Spanish
3 = French
4 = Italian
5 = Flemish

6 = German
Press the SET button and select the desired language using the UP or
DOWN buttons. Press the SET button to accept the selection.

•Setting Clock Mode

The controller can be programmed to operate with a 12- or 24-hour
clock. Program the clock mode to "12" for a 12-hour clock or "24" for a
24-hour clock. When the controller is programmed as a 12-hour clock
the PM indicator will illuminate during the PM hours. There is no AM
indicator.

•Setting Units of Measure

The controller can be programmed to operate in U.S. or Metric units.
Program the Units of Measure to 0 (zero) for U.S. units or 1 for Metric
units.

•Viewing the Injector Type

Is selected by system model number and cannot be changed.

• Adjusting the Cycle Times

Conditioner Cycle Times

The following cycle times are adjustable.

268 Conditioner

Cycle Range

Backwash 1 1-60 minutes

Slow Rinse * 1-125 minutes

Fast Rinse 1 1-30 minutes

Backwash 2 0-30 minutes

Fast Rinse 2 0-30 minutes

263 Filter Cycle Times

Cycle Range

Backwash 1-50 minutes

Fast Rinse 1-30 minutes

Refill time does not appear as this cycle time is determined by the salt
setting.

*The controller calculates the Slow Rinse default time on injector type,
system size and salt dosage. The cycle times can be adjusted for
custom applications. Please contact your Ultramax Water Treatment
Dealer before attempting to adjust the Slow Rinse time.

30 Level II Programming
Rev A

•Operation Type

This parameter displays the controller type and is preset at the
factory: 268 softener, 263 filter.

• Setting the Service Interval

The service interval feature is an option that will allow the installer to
program the unit to ask for maintenance after a programmed
duration. The feature is programmed from 0 (zero) to 99 months. When
the programmed length of time has been reached the words "CALL
DEALER FOR SERVICE" will appear in the banner display to signal the
end user that regular maintenance may be required. If it is set to 0
(zero) the function is disabled. If you wish to enable this function
program the desired service interval duration.

Level II Programming 31

Rev A

• Setting the Chlorine Generator/Salt Check (conditioner only)

The controller has the capability to produce a low level of chlorine
during the brine draw stage of regeneration. It can also sense if there
is any brine present during the time when brine draw is occurring. This
parameter can be adjusted to the following:

0 = Chlorine Generator with Salt Check disabled

1 = Chlorine Generator with Salt Check enabled

2 = Salt Check only

A refill sensor probe kit (P/N 3002122) must be installed for this
function to work properly. After it is installed, select the desired
parameter and push SET to accept the selection.

32 Level II Programming
Rev A

Level III Programming

Scrolling Display Readout Range/Values

Historical information can be retrieved from the controller be pressing the
SET and DOWN buttons simultaneously, with the controller in the home
position. Release both buttons when the controller displays MODEL
NUMBER. Press the UP or DOWN buttons to navigate to each setting. The
readout will scroll across the top of the display and the value will be
displayed below the readout. Upon completing the initial programming
procedure the average daily usages will display the same value. These
values will changes as the unit logs water usage.

Valve Type

268 263

MODEL NUMBER

a

See Salt/Capacity Table X X

DAYS SINCE REGENERATION 0 to 255 days X X

PEAK FLOW RATE - DAY AND TIME Language/Clock Mode Dependant X

PEAK FLOW RATE GPM

a

0 to 47 GPM X

WATER TREATED TODAY GAL 0 to 65536 gal. X

WATER SINCE REGENERATION GAL 0 to 65536 gal. X

SUNDAY AVERAGE USAGE GAL 0 to 65536 gal. X

MONDAY AVERAGE USAGE GAL 0 to 65536 gal. X

TUESDAY AVERAGE USAGE GAL 0 to 65536 gal. X

WEDNESDAY AVERAGE USAGE GAL 0 to 65536 gal. X

THURSDAY AVERAGE USAGE GAL 0 to 65536 gal. X

FRIDAY AVERAGE USAGE GAL 0 to 65536 gal. X

SATURDAY AVERAGE USAGE GAL 0 to 65536 gal. X

TOTAL WATER USED GAL X 100

a

TOTAL WATER USED GAL X 1000000

0 TO 999900 gal.

a

0 to 42,940,000 gal.

a

a

X

X

MONTHS SINCE SERVICE

a

0 to 2184 months

a

XX

a. Bold text indicates that specif ic values can be reset. Press and hold the SET button for 5 seconds to reset

the value.

Level III Programming 33

Rev A

Placing Conditioner Into Operation

Conditioner and Filter Start-Up

After you have performed the previous initial power-up steps, you will
need to place the conditioner into operation. Follow these steps carefully,
as they differ from previous Autotrol valve instructions.

NOTE: The control valve can be started-up even if power is not yet

available to the controller. The valve must be connected to the water
supply. The motor can be unmounted from the valve, and the camshaft
can be indexed manually counterclockwise by hand. This will allow the
tank to be filled and allows regenerant draw to be tested.

Function Display Text (268) Display Text (263)

Treated Water Ultramax (268) Ultramax (263)

Regeneration Backwash

Brine Draw/Slow Rinse
Pause - Please Wait
Fast Rinse 1
Backwash 2
Fast Rinse 2
Brine Tank Refill

Backwash
Pause - Please Wait
Fast Rinse

1. Remove the cover from the valve. Removing the cover will allow you to
see that the camshaft is turning, and in which cycle the camshaft is
currently positioned.

2. With the supply water for the system still turned off, position the
bypass valve to the “not in bypass” (normal operation) position.

3. Press and release the REGEN button on the controller. The scrolling
text on the display will show "DELAYED REGENERATION". Press UP to
navigate to "IMMEDIATE REGENERATION".

4. Press and release SET and UP to begin regeneration. The display will
show eight LEDs moving from left to right on the banner display
indicating that the motor is running. Additionally, the display will show
the total regeneration time remaining.

Pressing SET when the motor has stopped displays the cycle
description and cycle time remaining.

5. Press and release SET and UP simultaneously to advance to each
cycle.

6. Advance the control to the Backwash. See below for the cycle
sequences.

7. Fill the media tank with water.

A. While the controller is in cycle (Backwash), open the water supply

valve very slowly to approximately the 1/4 open position.

34 Placing Conditioner Into Operation
Rev A

WARNING:

tank into the valve or the plumbing. In the ¼ open position, you should hear air
slowly escaping from the valve drain line.

If opened too rapidly or too far, media may be lost out of the

B. When all of the air has been purged from the media tank (water

begins to flow steadily from the drain line), open the main supply
valve all of the way. This will purge the final air from the tank.

C. Allow water to run to drain until the water runs clear from the drain

line. This purges any refuse from the media bed.

D. Turn off the water supply and let the system stand for about five

minutes. This will allow any air trapped to escape from the tank.

NOTE: 263 Filter - advance control back to the treated water position,

proceed to Step 12.

8. Add water to the regenerant tank (initial fill) (conditioner only).

A. With a bucket or hose, add approximately 4 gallons (15 liters) of

water to the regenerant tank.

If the tank has a salt platform in the bottom of the tank, add water
until the water level is approximately 1 inch (25 mm) above the
platform.

NOTE: We recommend that you do not put regenerant into the tank until

after the control valve has been put into operation. With no regenerant in the
tank, it is much easier to view water flow and motion in the tank.

Action Key Duration Display

Display current
cycle

Advance to next
cycle

Cancel
regeneration

SET 5 Sec. Current cycle

SET and UP Press and

release

SET and UP 5 Sec. Regeneration

Next cycle

canceled

Placing Conditioner Into Operation 35

Rev A

9. Engage the refill cycle to prime the line between the regenerant tank
and the valve (conditioner only).

A. Slowly open the main water supply valve again, to the fully open

position. Be sure not to open too rapidly as that would push the
media out of the media tank.

B. Advance the controller to the regenerant tank Refill position. From

the Backwash 1 cycle, press and hold the SET button. This will
display the current cycle.

NOTE: As you advance through each cycle there will be a slight delay

before you can advance to the next cycle. There will be a pause after
the brine draw and slow rinse cycles (system pause). This cycle allows
the water/air pressure to equalize on each side of the valve discs before
moving on.

C. With the water supply completely open, when you arrive at the

regenerant tank refill cycle, the controller will direct water down
through the line to the regenerant tank. Let the water flow through
the line until all air bubbles have been purged from the line.

D. Do not let the water flow down the line to the tank for more than one

to two minutes, or the tank may overfill.

E. Once the air is purged from the line, press the SET button and the UP

button simultaneously to advance to Treated Water position.

10. Draw water from the regenerant tank.

A. From the treated water position initiate a manual regeneration.

The controller will begin a manual regen, and advance the control
valve to the backwash cycle. Press the SET and UP button to
advance to brine draw/slow rinse cycle.

B. With the controller in this position, check to see that the water in the

regenerant tank is being drawn out of the tank. The water level in
the tank should recede very slowly.

C. Observe the water being drawn from the regenerant tank for at

least three minutes. If the water level does not recede, or goes up,
check all hose connections. C2 should be displayed.

11. If the water level is receding from the regenerant tank you can then
advance the controller back to the treated water position by pressing
SET and the UP buttons simultaneously.

12. Finally, turn on a faucet plumbed after the water conditioner. Run the
faucet until the water runs clear.

36 Placing Conditioner Into Operation
Rev A

Performa Exploded View

4

20

7

22

23

6

5

3

8

17

1

2

15

11

10A

11

10B

18

16

12

9

14

21

19

13

Warning: Do not use the flow control ball with #10A.

Performa Exploded View 37

Rev A

Performa Parts List

Part

Code

10A 1000222 Regenerant Refill C ontroller, No Ball 1 * 1239753 Switch Kit, Top Plate Mount, 0.1 amp
10B 1243510 Regenerant Refill Controller * 1239754 Switch Kit, Top Plate Mount, 5 amp

11 1030502 Ball, Refill Flow Control * 1242286 Valve Skirt
12 1002449 Drain Fitting Elbow (3/4-inch hose 1 * 1242287 Cover with Shield

13 1010428 O-Ring 1 * 1233187 Motor Locking Pin
14 1000269 Injector Cap with O-Ring 1 * 3002122 Refill Sensor Probe Kit
15 1035 62 2 Tank Ring 1 * 123 9760 Blending Valve Kit Ult ram a x

No. Description Qty. Code

1 1244651 Valve Assembly w/o Flow Controls 1 16 Plumbing Adapter Kits: 1
2 1235338* Top Plate, Ultramax Series Valves 1 1001606 3/4-inch Copper Tube Adapter Kit
3 1235339 Valve Disc Spring, One Piece, Performa 1 1001670 1-inch Copper Tube Adapter Kit

Valve 1001608 22-mm Copper Tube Adapter Kit

4 1242282 Cover, V alve, Ultramax Series 1 1001613 3/4-inch CPVC Tube Adapter Kit

Controller 1001614 1-inch CPVC Tube Adapter Kit

5 1235352* Cam, 263-268 Ultramax Series Valve, STD, 1 1001615 25-mm CPVC Tube Adapter Kit

Black 1001769 3/4-inch NPT Plastic Pipe Adapter Kit

6 Drain Con trol Assembly: 1 1001603 1-inch NPT Plastic Pipe Adapter Kit

1000212 No. 10 (2.5 gpm; 9.5 Lpm) 1001604 3/4-inch BSPT Plastic Pipe Adapter Kit
1000213 No. 12 (3.5 gpm; 13.2 Lpm) 1001605 1-inch BSPT Plastic Pipe Adapter Kit
1000214 No. 13 (4.1 gpm; 15.5 Lpm) 1001611 3/4-i nch BSPT Brass Pipe Adapt er Kit
1000215 No. 14 (4.8 gpm; 18.2 Lpm) 1001610 1-inch NPT Brass Pipe Adapter Kit

7 12352 69 Motor/ O ptical C able Assembly, Ult ramax

Series

Controller 17 1235373 Module, Sensor, Photo Interrupter 1
8 10002 26 Scr een/ Cap Assembl y w/ O-Ri ng 1 18 1235361 Motor w/S pa cer & Pin ion, Ult rama x Seri es 1
9 Injector (High Efficiency) Options: Controller, 12 V, 50/60 Hz

10357 33 “H” Injector (High Efficiency) - Lt Purple 19 1001986 13/16 inch Rubber Insert (Optional) 1

(9-inch tank) 20 12354 46 Turbine C ab le 1

10357 34 “J” In jector (High Eff iciency) - Lt Blue 21 1010154 Tank O-Ring 1

(10-inch tank) 22 1000811 AC Adapter, North American 1

1030413 “K” Injector (High Efficiency) - Pink 23 1238362 Ultramax Controller 1

(12-inch tank) (unprogrammed)

1035736 “L” Injector (High Efficiency) - Orange * 1033444 Turbine Assembly

(13 & 14-inch tank) * 1239979 Cable Harness, Remote Regen 740F

1032978 Plugged Injector for 263 Filter * 1239711 Switch Kit, Front Mount, 0.1 amp
103298 5 Plugged Injector Cap * 1 23 97 52 Switch Kit, Fro nt Mount, 5 amp

barbed) * 1033444 Internal Turbine Meter

1 1001612 1-inch BSPT Brass Pipe Adapter Kit

Part

No. Description Qty.

* Drain Line Flow Control 1

1030355 Drain Line F low Control, 5 gpm (19 Lpm)
1030356 Drain Line F low Control, 6 gpm (22.5

Lpm)

1030357 Drain Line F low Control, 7 gpm (26.5

Lpm)
1030358 Drain Line F low Control, 8 gpm (30 Lpm)
1030359 Drain Line F low Control, 9 gpm (34 Lpm)
1030360 Drain Line Flow Control, 10 gpm (3 8 Lpm)

* 1030334 Plugged Refill Flow Control - for 263

Valve

* 1041174 Valve Disc Kit

*Not shown on drawing.

38 Performa Parts List
Rev A

Troubleshooting

Ultramax Series Controller Troubleshooting

Problem Possible Cause Solution

ERR 1 is displayed. Program settings have been corrupted. Press any key and reset model number.

ERR 3 is displayed. Controller does not know the position of

the camshaft. Camshaft should be
rotating to find Home position.

Camshaft is not turning during ERR 3
display.

If camshaft is turning for more than five
minutes to find Home position:

Wait for two minutes for the controller to
return to Home position. The hourglass
should be flashing on the display
indicating the motor is running.

Check that motor is connected.
Verify that motor wire harness is
connected to motor and controller
module.
Verify that optical sensor is connected
and in place.
Verify that motor gear has engaged cam
gear.
If everything is connected, try replacing
in this order:

—Wire harness
—Motor
—Optical sensor
—Controller

Verify that optical sensor is in place and
connected to wire.
Verify that camshaft is connected
appropriately.
Verify that no dirt or rubbish is clogging
any of the cam slots.
If motor continues to rotate indefinitely,
replace the following components in this
order:

—Wire harness
—Motor
—Optical sensor

—Controller

Time of Day incorrect. Power failure occurred. Press SET to reset the time display.

Troubleshooting 39

Rev A

System Troubleshooting

Problem Possible Cause Solution

1. Brine tank
overflow.

2. Flowing or
dripping water at
drain or brine line
after
regeneration.

3. Hard water
leakage after
regeneration.

4. Control will not
draw brine.

5. Control will not
regenerate
automatically.

6. Control
regenerates at
wrong time of
day.

7. Valve will not
draw brine.

8. System using
more or less salt
than regenerant
setting.

a. Uncontrolled brine refill flow rate.
b. Air leak in brine line to air check.

c. Drain control clogged with resin

or other debris.

a. Valve stem return spring weak.
b. Debris is preventing valve disc

from closing.

a. Improper regeneration.

b. Leaking of external bypass valve.
c. O-ring around riser pipe

damaged.

d. Incorrect capacity.

a. Low water pressure.

b. Restricted drain line.
c. Injector plugged.
d. Injector defective.
e. Valve disc 2 and/or 3 not closed.

f. Air check valve prematurely

closed.

a. AC adapter or motor not

connected.

b. Defective motor.

a. Controller set incorrectly. a. Correct time setting according to

a. Low water pressure.
b. Restricted drain line.
c. Injector plugged.
d. Injector defective.
e. Air check valve closes

prematurely on brine pickup
tube.

a. Foreign matter in valve causing

incorrect flow rates.

a. Remove brine control to clean ball and seat.
b. Check all connections in brine line for leaks.

Refer to instructions.

c. Clean drain control.

a. Replace spring. (Contact dealer.)
b. Remove debris.

a. Repeat regeneration after making certain

correct regenerant dosage was set.
b. Replace bypass valve. (Contact dealer.)
c. Replace O-ring. (Contact dealer.)

d. Verify appropriate regenerant amount and

system capacity. (Contact dealer.)
a. Make correct setting according to

instructions.
b. Remove restriction.
c. Clean injector and screen.
d. Replace injector and cap. (Contact dealer.)
e. Remove foreign matter from disc and check

disc for closing by pushing in on stem.

Replace if needed. (Contact dealer.)
f. Put control momentarily into brine refill.

Replace or repair air check if needed.

(Contact dealer.)
a. Connect power.

b. Replace motor. (Contact dealer.)

instructions.

a. Set pump to maintain 20 psi at softener.
b. Change drain to remove restriction.
c. Clean injector and screen.
d. Replace injector. (Contact dealer.)
e. Put control momentarily into brine/slow

rinse. Replace or repair air check if needed.

(Contact dealer.)

a. Remove brine control and flush out foreign

matter. Advance control to brine/slow rinse,

to clean valve (after so doing position

control to "fast rinse” to remove regenerant

from tank).

40 Troubleshooting
Rev A

9. Intermittent or
irregular
regenerant draw.

10. No conditioned
water after
regeneration.

11. Backwashes or
purges at
excessively low
or high rate.

12. No water flow
display when
water is flowing.

a. Low water pressure.
b. Defective injector.

a. No regenerant in regenerant

tank.
b. Injector plugged.
c. Air check valve closes

prematurely.

a. Incorrect drain controller used.

b. Foreign matter affecting valve

operation.
a. Bypass valve in bypass.
b. Meter probe disconnected or not

fully connected to meter

housing.
c. Restricted meter turbine rotation

due to foreign material in meter.

a. Set pump to maintain 20 psi at conditioner.
b. Replace injector. (Contact dealer.)

a. Add regenerant to regenerant tank.

b. Clean injector and screen.
c. Put control momentarily into brine/slow

rinse. Replace or repair air check if needed.
(Contact dealer.)

a. Replace with correct size controller. (Contact

dealer.)

b. Remove drain controller and clean ball and

seat.
a. Shift bypass valve to not-in-bypass position.
b. Fully insert probe into meter housing.

c. Remove meter housing, free up turbine and

flush with clean water. Turbine should spin

freely. If not, replace meter. (Contact dealer.)

13. Run out of
conditioned
water between
regenerations.

14. Regenerant tank
overflow.

a. Improper regeneration.

b. Incorrect regenerant setting.
c. Incorrect hardness or capacity

settings.

d. Water hardness has increased.

e. Restricted meter turbine rotation

due to foreign material in meter.

a. Regenerant valve disc 1 being

held open by foreign matter.

b. Valve disc 2 not closed during

regenerant draw causing brine
refill.

c. Air leak in regenerant line to air

check.

d. Improper drain control for

injector.

e. Drain control clogged with resin

or other debris.

a. Repeat regeneration, making certain that

correct regenerant dosage is used.
b. Set P6 to proper level. See salt setting chart .
c. Set to correct values. See Programming

section.
d. Set hardness to new value. See

Programming section.
e. Remove meter housing, free up turbine and

flush with clean water. Turbine should spin

freely; if not, replace meter. (Contact dealer.)
a. Manually operate valve stem to flush away

obstruction.
b. Flush out foreign matter holding disc open

by manually operating valve stem.

c. Check all connections in regenerant line for

leaks. Refer to instructions.
d. Too small of a drain control with a larger

injector will reduce draw rates.
e. Clean drain control.

Troubleshooting 41

Rev A

42 Troubleshooting
Rev A

UltraMax System Configurations

Upon initial start-up of the UltraMax controller, the software will request a
pre-determined model number. This model number populates the default
values within the controller, allowing for quick and easy set-up of the
software without entering several levels of data. The table below shows
the pre-determined model numbers for the controller and the associated
primary valve functions for each number.

Use the UP and DOWN buttons to scroll through the available model
numbers. Press the SET button to select the number and move to the
standard programming value.

Controller Reset:

Model

Number

10 1.0 cu ft Conditioner 268 Valve 15 Kgrains 3.0 lbs

15 1.5 cu ft Conditioner 268 Valve 23 Kgrains 4.5 lbs

20 2.0 cu ft Conditioner 268 Valve 31 Kgrains 6.0 lbs

93 Generic Filter 263 Valve N/A N/A

98 Generic Conditioner 268 Valve 25 Kgrains 9.0 lbs

System Description

Operation

Type

System

Capacity

Salt

Amount

If the incorrect model number is accidentally selected for the controller,
you can easily reset the controller to the factory default mode. When the
controller is in normal operating mode showing the time of day, perform
the following steps.

1. Press the DOWN and SET buttons simultaneously and hold for 5
seconds.

2. After 5 seconds the controller will go blank. Release the buttons and
the controller will scroll "MODEL NUMBER " and the selected model will
be displayed.

3. If the number is correct, wait 30 seconds and the controller will
automatically go back to normal operation mode.

4. If the model number is incorrect, press and hold the SET button for 5
seconds. This will default the controller back to the factory default
setting. The controller will scroll "MODEL NUMBER " and the factory
model number will begin flashing, meaning it can be changed. USe the
UP or DOWN buttons to scroll to the correct model number. Select that
number by pressing the SET button.

UltraMax System Configurations 43

Rev A

© Copyright 2005 General Electric Company

Printed in USA P/N 3002774 Rev. A