GE 25931 User Manual
Model 25931 Series
5.8 GHz Cordless
Handset Speakerphone
System User’s Guide
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network
and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical
Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number
and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this
information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line
and still have all of these devices ring when your telephone number is called. In most (but not
all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be
certain of the number of devices you may connect to your line as determined by the REN, you
should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own
telephone equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your
telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure
the installation of this product does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone company or a qualied
installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
model 5-2548, which is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
2. Locate the battery compartment on the back of the handset .
3. Plug the battery pack cord into the jack inside the compartment . PLEASE REGISTER
shows in the display.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the
base and the other end into a modular jack.
3. Plug the AC power converter into the electrical outlet and the DC connector into the
jack on the bottom of the base.
4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying
the battery is charging.
The unit will take 20 seconds to register and verify its security
code. READY shows in the handset’s display.
5. Allow the phone to charge for 16 hours prior to rst use. If you don’t properly charge
the phone, battery performance is compromised.
CAUTION: Use only the 5-2501 power adaptor that came with
this unit. Using other power adaptors may damage the unit.
Wall Mounting
1. Turn the base over.
2. Attach the wall mounting pedestal by rst inserting the tabs on the open edge of
the pedestal into the slots on the lower portion of the bottom of the base. Then push
down and snap the pedestal into place.
3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide
the unit down into place. (Wall plate not included.)
NOTE : If desired, gather the extra telephone line and power adaptor
cord and store inside the wall mounting pedestal.
Setup
There are eight programmable menus available: Language, Handset Name, Area Code,
Ringer Volume, Ringer Tone, Tone/Pulse, Transfer and Default Setting.
During programming, you may press the MENU/Mute button at any time to go to the
next option. To exit the menu, keep the previous setting and return to the standby
mode, press the *EXIT/TONE button.
Display Language
1. Press the MENU/Mute button until 41ENG 2FRA 3ESP shows in the display. 1ENG is
the default .
2. Use the cid/vol ( - or + ) button or the touch-tone pad on the handset to enter
your selection.
3. Press MENU/Mute again to save.
Handset Name
1. Press the MENU/Mute button until ENTER NAME shows in the display. READY is
the default.
2. Use the touch-tone pad on the handset to enter the name (up to 15 characters).
More than one letter is stored in each of the number keys. For example, to enter the
name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the
letter I. Press the 5 key 3 times for the letter L. Wait for one second. Press the 5 key 3
times for the second letter L. Press the 1 key to insert a space between the L and the
S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press
the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice
for the letter H..
NOTE: If you make a mistake press the DELETE/Channel button to
backspace and erase the wrong character(s) or number(s).
3. Press MENU/Mute again to save.
Local Area Code
1. Press the MENU/Mute button until AREA CODE - - - shows in the display. - - - is
the default.
2. Use the touch-tone pad on the handset to enter your three digit area code.
3. Press MENU/Mute again to save.
NOTE: If you make a mistake, press the DELETE/Channel button to
erase a wrong number.
Ringer Volume
1. Press the MENU/Mute button until RINGER 41 HIGH shows in the display.
1 H IGH is the default.
2. Use the cid/vol ( - or + ) button or the touch-tone pad on the handset to scroll
to 1 HIGH, 2 LOW, or 3 OFF.
3. Press MENU/Mute to save.
NOTE: If you turn the ringer OFF, RINGER OFF shows on the display.
Ringer Tone
You can choose from either ringtones (01-03) or melodies (04-13).
1. Press the MENU/Mute button until RINGER TONE 401 shows in the display.
01 is the default.
2. Use the cid/vol ( - or + ) button on the handset to select from 01 to 13.
3. Press MENU/Mute to save.
Tone/Pulse
Most telephone systems use tone dialing, however, some may still use pulse dialing. If
you aren’t sure which dialing system you have, set the telephone to tone dialing and
make a test call. If the call connects, the setting is correct. If the call does not connect ,
set the telephone to pulse dialing.
1. Press the MENU/Mute button until 41 TONE 2 PULSE shows in the display.
1 TO NE is the default.
2. Use the cid/vol ( - or + ) button or the touch-tone pad on the handset to scroll
to 1 TONE or 2 PULSE.
3. Press MENU/Mute to save.
Transfer ON/OFF
In order to use the Call Transfer feature (applicable ONLY with additional handsets), you
must have the Transfer ON/OFF set to ON through the menu of each handset.
1). Press the MENU/Mute button until TRANSFER 41OFF shows in the display. 1OFF is
the default.
2) Use the cid/vol (- or +) button or the touch tone pad on the handset and select 2ON.
3) Press MENU/Mute again to save.
Default Setting
1. Press the MENU/Mute button until DEFAULT 4NO shows in the display. NO is
the default.
2. Use the cid/vol ( - or + ) button on the handset to scroll to YES or NO.
3. Press MENU/Mute to save. You will hear a conrmation tone.
Cordless Phone Basics
Charge/In Use Indicator
The phone is ON when the TALK/CALL BACK indicator on the handset and the charge/in use
indicator on the base is lit. The handset and base indicators ash when you receive a call.
Answering a Call
1. When the phone rings, pick up the handset and press the TALK/CALL BACK or
SPEAKER button.
2. When nished, press the TALK/CALL BACK or SPEAKER button again or place the
handset on the base cradle to hang up.
Making a Call
1. Pick up the handset and press the TALK/CALL BACK or SPEAKER button. Wait for the
dial tone. The call timer starts counting minutes and seconds in the display.
2. Dial a telephone number.
3. When nished, press the TALK/CALL BACK or SPEAKER button again or place the
handset on the base cradle to hang up.
NOTE: In case of power failure, the handset may display
UNAVAILABLE when the TALK/CALL BACK or SPEAKER button is
pressed. You must then place the handset on the main base for 20
seconds to reset the unit.
Pre-dialing
1. Make sure the phone is OFF (not in TALK mode).
2. Dial a telephone number (the number you dial shows in the display).
NOTE: If you make a mistake dialing the number, use the DELETE/
Channel button to backspace and erase the wrong number, and
enter the correct number.
3. Press the TALK/CALL BACK or SPEAKER button on that handset. The number automatically dials and the call timer starts counting the minutes and seconds in the
display.
4. When nished, press the TALK/CALL BACK or SPEAKER button again to hang up.
NOTE : You may enter up to 32 pre-dial digits.
Redial
While the phone is ON (in TALK or SPEAKERPHONE mode), press the Redial button to
redial the last number you dialed (up to 32 digits).
- OR -
While the phone is OFF (in standby mode), press the Redial button and then the
TALK/CALL BACK or SPEAKER button to redial the last number.
Flash
Use the FLASH/Call wait button to activate custom calling services such as call waiting,
which are available through your local phone company.
TIP: Do not use the TALK/CALL BACK button to activate custom
calling services such as call waiting or you’ll hang up the phone.
Channel Button
While talking on the phone, it may be necessary for you to manually change the
channel to improve reception and reduce noise or static on the line. Press and release
the DELETE/Channel button to move to the next clear channel.
Exit
Press the *EXIT/TONE button to cancel any command you initiated.
Page
This feature assists in locating a misplaced handset.
Press the page button on the base. The handset beeps continuously for about 2
minutes until you press the TALK/CALL BACK button on the handset or the page button
on the base.
NOTE: You may still page the handset when the ringer is off.
Ringer high/low/off Shortcut
Apart from the setting in the main menu, there is a shortcut to set the ringer. Make sure
the phone is OFF (not in talk mode).
1. Press the #RINGER/PAUSE button to go to the RINGER VOLUME menu.
RINGER 41HIGH shows in the display. 1HIGH is the default.
2. Use the cid/vol ( - or +) button or the touch-tone pad on the handset to scroll to
1HIGH, 2LOW or 3OFF.
3. Press the #RINGER/PAUSE button to save your selection. You will hear a conrmation
tone.
Volume
When the phone is ON (in TALK or SPEAKERPHONE mode) press the cid/vol ( - or + )
button to adjust the listening level. Choose from four volume settings. VOL 1 is the
lowest volume and VOL 4 is the highest volume.
Mute
Use mute during a phone conversation to speak privately and off-line with a third party.
1. Press the MENU/Mute button. MUTE shows in the display. The party on the telephone
will not hear you.
2. Press the MENU/Mute button when nished.
Thomson Inc.
10330 North Meridian Street
Indianapolis, IN 46290
© 2006 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
Model 25931EK
00008536 (Rev. 0 Dom E)
06-07
Printed in China
For Model 25931xx2 there will be ONE additional handset, charge cradle, belt clip,
battery pack and cover than shown above.
For Model 25931xx3 there will be TWO additional handsets, charge cradles, belt clips,
battery packs and covers than shown above.
For Model 25931xx4 there will be THREE additional handsets, charge cradles, belt clips,
battery packs and covers than shown above.
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone
jack, which might look like the one pictured here, installed in
your home. If you don’t have a modular jack, call your local
phone company to nd out how to get one installed.
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be
placed near or on top of a TV, microwave ovens, or VCR. If such
interference continues, move the cordless telephone farther away
from these appliances.
Certain other communications devices may also use the 5.8 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 5.8 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, uorescent lighting, microwave
ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Modular
telephone
line jack
Wall plate
SE E M ARK ING ON BO TTO M / BA CK OF PRO DUC T
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCL AMATION
POINT W ITHIN THE
TRIANGL E IS A
WARNING S IGN
ALERTIN G YOU OF
IMPORTANT
INSTRUC TIONS
ACCOMPANYI NG
THE PRO DUCT.
CAUTION:
Time Date Number of calls
Caller ID nameCaller ID phone number
Switching between the Speakerphone and Handset
1. If you are using the handset earpiece and want to switch to the speakerphone, press
the SPEAKER button, you can then press SPEAKER button again to end conversation.
2. If you are using the speakerphone and want to switch to the handset earpiece, press
the TALK/CALL BACK button, you can then press the TALK/CALL BACK button again to
end conversation.
Temporary Tone
The feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing
enables pulse (rotary) service phone users to access touch tone services offered by
banks, credit card companies, etc. For example, when you call your bank you may need
to enter your bank account number. Temporarily switching to touch tone mode allows
you to send your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the *EXIT/TONE button on the handset to
temporarily change from pulse dialing to tone dialing.
3. Follow the automated instructions to get the information you need.
4. Hang up the handset and the phone automatically returns to pulse (rotary)
dialing mode.
Call Transfer (applicable only with additional
handsets)
During an external call, you may transfer the external call to another handset.
NOTE: The transfer feature MUST be set to ON,
this can be done
through each handset’s setup menu function, Transfer ON/OFF.
1. Press the FORMAT/transfer button on the originating handset. TRANSFERRING
shows in the display. All registered handsets will be paged.
2. Press the FORMAT/transfer button or TALK/CALL BACK on receiving handset to
answer call.
NOTE: To cancel the call transfer, you may press *EXIT/TONE button
or the FORMAT/trans button on the originating handset.
NOTE: If there is no answer within 2 minutes after transferring
the call, then the handsets will be rung back (callback). If no
handset answers within 30 seconds, then the external call will be
automatically dropped.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or
Call Waiting Caller ID Service. To know who is calling while you are
on the phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
number, date, and time.
2 Rights of the Telephone Company
Should your equipment cause trouble on y our line which may harm the telephone network,
the telephone company shall, where practicable, notify you that temporary discontinuance of
service may be required. Where prior notice is not practicable and the circumstances warrant
such action, the telephone company may temporarily discontinue service immediately. In case
of such temporary discontinuance, the telephone company must: (1) promptly notify you of
such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3)
inform you of your right to bring a complaint to the Commission pursuant to procedures set
forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business and not
inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or
performance of your telephone equipment, the telephone company must give you adequate
notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference; and (2) This device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to
which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications
Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference
Problems.” This booklet is available from the U.S. Government Printing Ofce, Washington, D.C.
20402. Please specify stock number 004-000-00345-4 when ordering copies.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. This transmitter must not be co-located or
operated in conjunction with any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines
when used with the belt clip supplied with this product. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
display
TALK/CALL BACK
(button)
cid/vol (-)
(caller ID-volume
down button)
cid/vol (+)
(caller ID-volume
up button)
DELETE/Channel
(button)
Redial
(button)
*EXIT/TONE
(button)
#RINGER/PAUSE
(button)
FLASH/Call wait
(button)
FORMAT/Transfer
(button)
Memory
(button)
SPEAKER
(button)
MENU/Mute (button)
Handset Layout
Base Layout
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
NOTE:
After a power outage or battery replacement, you should place
the handset in the main base for about 20 seconds to reset the code.
page
(button)
charge/in use
(indicator)
Base
Handset
Belt
clip
Telephone
line cord
AC power
adaptor
Handset
battery pack
Battery
compartment
cover
Wall mount
bracket
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
Before You Begin
Parts Checklist
(for model 25931xx1)
Make sure your package includes the items shown here.
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and
place your cordless telephone on a level surface, such as a desktop or tabletop, or
you may mount it on the wall.
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if
you receive an incoming call and you are already on the phone, a beep indicates the
presence of a Call Waiting call on the line. Only the handset that is in use at the timeo f
the call will display and store the Call Waiting Caller ID information.
• When you hear the call waiting beep in the handset receiver, press the FLASH/
Call wait button to put the current call on hold and answer the incoming call.
Press
FLASH/
Call wait
again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the rst and
second ring. The Caller ID information appears on the display while the phone rings,
giving you a chance to monitor the information and decide whether or not to answer
the call.
black wire
red wire
battery
pack
PRESS DOWN
FIRMLY
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the
data for the 40 most recent calls you received so you can see who called while you
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is
automatically deleted.
You may review the stored information at any time. Calls received since your last review
show as NEW in the display. Calls that have not been previously reviewed but were
received from the same number more than once show as REPT in the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how
many calls have been received. To scroll CID records:
1. Make sure the phone is OFF (not in talk mode).
2. Press the cid/vol (-) button to review the newest CID record.
3. Press the cid/vol (+) button to review the oldest CID record rst.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the cid/vol ( - or + ) button to display the desired record.
3. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
NOTE: Depending on (a) how the incoming caller’s phone number is
formatted when it is received, and (b) whether or not you previously
pre-programmed your local area code into the set up menu, you
may need to adjust the format of the incoming caller’s stored phone
number before making the call, press the FORMAT/Transfer button
to adjust the number, and try again
Available formats include:
Number of digits Explanation Example
Eleven digits long distance code “1 ” 1-317-888-8888
+3-digit area code
+7-digit telephone number.
Ten digits 3-digit area code + 317-888-8888
7-digit telephone number.
Seven digits 7-digit telephone number. 888-8888
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory.
NOTE:
It is important that you format CID records correctly BEFORE
storing in internal memory as you cannot reformat CID records
stored in memory.
1. Make sure the phone is OFF (not in talk mode).
2. Use the cid/vol (- or +) button to scroll to the desired CID record.
3. Press the MEMORY button.
4. Use the touch-tone pad to enter a memory location (0-9) to store the number in that
memory location. You will hear a conrmation tone.
NOTE: If the memory location is occupied, REPLACE MEMO? is
displayed, and you must confirm replacement by pressing the
MEMORY button.
NOTE: Press the *EXIT button once to keep the previous setting
(making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is nonnumeric, the unit will not allow this record to transfer to the internal
user memory. The handset will display UNABLE TO STORE.
To Replace a Stored CID Record
1. Repeat steps 1 through 4 in Storing CID Records in Internal Memory. After you enter
the memory location, REPLACE MEMO? shows in the display.
2. Press the Memory button again, and the new CID record replaces the old memory in
that location. You will hear a conrmation tone.
Deleting a CID Record
1. Make sure the phone is OFF (not in TALK mode).
2. Use the cid/vol ( - or + ) button to display the CID record you want to delete.
3. Press DELETE/Channel. The display shows DELETE CALL ID?.
4. Press DELETE/Channel again to erase the record and the next Caller ID record shows
in the display. You will hear a conrmation tone.
NOTE: Press the *EXIT key to return to the standby mode.
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
2. Use the cid/vol ( - or + ) button to display any Caller ID record.
3. Press and hold the DELETE/Channel button until DELETE ALL? shows in the display.
4. Press DELETE/Channel again to erase all records. You will hear a conrmation tone.
The display shows NO CALLS.
NOTE: Press the *EXIT key to return to the standby mode.
Memory
Each handset can store up to ten 24-digit numbers with up to 15-character names in
memory for quick dialing. This memory feature is in addition to the CID memory log,
which stores up to 40 CID records in each handset.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in TALK mode).
2. Press the Memory button.
3. Press the desired memory location (0 through 9) or use cid/vol ( + or - ) to scroll to
the desired memory location.
NOTE:
If the memory location is occupied, the memory location
number and stored name and telephone number shows in the
display. If the memory location is empty, EMPTY shows in the display.
4. Press the Memory button again. The display shows ENTER NAME.
NOTE: If you don’t want to enter the name, skip step 5.
5. Use the touch-tone pad on the handset to enter the name (up to 15 characters)
and press the memory button to save. More than one letter is stored in each of the
number keys. For example, to enter the name Bill Smith, press the 2 key twice for the
letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L.
Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key
to insert a space between the L and the S. Press the 7 key 4 times for the letter S;
press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the
8 key for the letter T; press the 4 key twice for the letter H.
NOTE: If you make a mistake press the DELETE/Channel button to
backspace and erase the wrong character(s) or number(s).
6. Press the Memory button to save the name. The display shows ENTER TEL NUMBR.
7. Use the touch-tone pad to enter the telephone number you want to store (up to
24 digits).
NOTE: The system treats PAUSES as delays or spaces in the dialing
sequence.
8. Press Memory again to store the number. You will hear a conrmation tone.
Storing the Last Number Dialed
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the Redial button.
3. Press the Memory button to store the number. You will hear a conrmation tone.
To replace an old number with a new redial number:
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the Redial button.
3. Press the Memory button, and REPLACE MEMO? shows in the display.
4. Press the Memory button again to replace the old number with the new number. You
will hear a conrmation tone.
Inserting a Pause in the Dialing Sequence of a
Stored Number
If a pause is needed to wait for a dial or access tone, press the #PAUSE/RINGER button
to insert a delay in dialing sequence of a stored number (for example, after you dial 9
for an outside line, or to wait for a computer access tone.) pause shows in the display
as a P, and each pause counts as one digit in the dialing sequence.
Changing a Stored Number
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
2. Press the Memory button, and REPLACE MEMO? shows in the display.
3. Press the Memory button to store the number. You will hear a conrmation tone.
Display Messages
The following messages show the status of the phone or help you set up and use your
phone.
BLOCKED CALL Caller information is blocked from transmission.
BLOCKED Caller name and number is blocked from transmission.
NAME/NUMBER
DELETE ALL? Prompt asking if you want to erase all Caller ID records.
DELETE CALL ID? Prompt asking if you want to erase the current Caller ID record
that is shown on the display.
DELETE? Prompt asking if you want to erase one of the 10 numbers
stored in the phone’s outgoing memory.
DELETED Prompt conrming a CID record is erased.
EMPTY Indicates a memory location is vacant.
END OF LIST Indicates there is no additional information in the Caller ID
memory log.
ENTER NAME Prompt telling you to enter a name for one of the 10
memory locations.
INCOMPLETE Caller information is interrupted during transmission or
DATA the phone line is excessively noisy.
LOW BATTERY Indicates the handset battery is low and needs charging.
MESSAGE WAITING Indicates a message is available.
NEW Indicates call or calls have not been reviewed.
NO DATA No Caller ID information was received.
NO CALLS Indicates no calls have been received.
PAGING Someone is paging the handset from the base.
PLEASE REGISTER Indicates the handset needs to be registered before use.
PRESS TALK KEY Indicates the CID number is a Directory Dial Number (DDN)
and cannot be formatted.
READY Indicates the handset is registered and available for use.
REPT Repeat call message. Indicates that a new call from the same
number was received more than once.
TRANSFERRING Indicates the call is being transferred from one handset to
another.
UNABLE TO DIAL Indicates the CID or memory contents cannot be dialed.
UNABLE TO Indicates the CID or memory contents cannot be stored.
STORE
UNAVAILABLE Indicates the handset is out of range.
Or an additional handset is in use.
Or there has been a base power failure, in which case you
must place all handsets on the main base cradle for 20
seconds to re-register.
UNKNOWN The incoming call is from an area not serviced by Caller ID or
NAME/CALLER/ caller information is not sent.
NUMBER
Handset Sound Signals
Signal Meaning
A long warbling tone (with ringer on) Signals an incoming call
Three short beeps (several times) Page signal
One beep every 7 seconds Low battery warning
Troubleshooting Tips
Caller ID Solutions
No display
• Fully charge (for 16 hours) or replace the battery.
• If you are using AC (electrical) power, make sure that the unit is connected to a
non-switched electrical outlet. Unplug the AC power converter from the unit and
plug it back in.
• To see Caller ID information in your display, you must be subscribed to Caller ID
service through your local telephone company.
Caller ID incomplete
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the rst ring. This message indicates the
presence of noise on the line.
Telephone Solutions
Handset can not link.
• If any handsets become inoperable, place it on the main base cradle for 20
seconds to re-register.
No dial tone
• Check or repeat installation steps
• Make sure the base power cord is connected to a working electrical outlet.
• Make sure the telephone line cord is connected to the base unit and the modular
phone jack?
• Disconnect the base from the wall phone jack and connect another phone to the
same jack. If there is no dial tone on the second phone, the problem might be your
wiring or local service.
• The handset might be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the TALK/CALL BACK button? Did the in
use indicator come on? The battery may need to be charged.
Handset does not ring
• Make sure the ringer is set to ON, this can be done through the handset setup
menu Ringer Volume.
• You may have too many extension phones on your line. Try unplugging
some phones.
• See solutions for “No dial tone.”
Charge/in use indicator on the base ashes
• Provided your phone company offers voice messaging service and you subscribe
to it, the charge/in use indicator on the base ashes when the phone is not in use
to indicate there is a message waiting. It stops ashing after the message has
been reviewed.
You experience static, noise, or fading in and out
• Change channels
• The handset may be out of range. Move closer to the base.
• Relocate the base.
• Charge the battery.
• Make sure base is not plugged into an electrical outlet with another
household appliance.
Unit beeps
• Place handset in base cradle for 20 seconds to reset the security code. If that
doesn’t work, charge the battery for 16 hours.
• See solutions for “No dial tone.”
• Replace the battery.
Memory dialing
• Make sure you correctly program the memory location keys.
• Make sure you follow the proper dialing sequence.
NOTE: The RBRC seal on the battery used in your Thomson
Inc. product indicates that we are participating in a
program to collect and recycle Nickel Cadmium batteries
throughout the United States. Please call 1-800-8-BATTERY
for information or contact your local recycling center.
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the rst rental or 45 days from date of
shipment to the rental rm, whichever comes rst.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under
warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the
product is within the warranty period, must be presented to obtain warranty service.” For
rental rms, proof of rst rental is also required. Also print your name and address and a
description of the defect. Send via standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by the
warranty.
• Insure your shipment for loss or damage. Thomson Inc accepts no liability in case of damage
or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding operating
instructions and user controls. Any additional information, should be obtained from your
dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modied or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will make
it easier to contact you should it ever be necessary. The return of the card is not required for
warranty coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable to this product. All other
warranties, express or implied (including all implied warranties of merchantability or tness
for a particular purpose) are hereby disclaimed. No verbal or written information given by
Thomson Inc., its agents, or employees shall create a guaranty or in any way increase the
scope of this warranty.
• Repair or replacement as provided under this warranty is the exclusive remedy of the
consumer. Thomson Inc. shall not be liable for incidental or consequential damages resulting
from the use of this product or arising out of any breach of any express or implied warranty
on this product . This disclaimer of warranties and limited warranty are governed by the
laws of the state of Indiana. Except to the extent prohibited by applicable law, any implied
warranty of merchantability or tness for a particular purpose on this product is limited to
the applicable warranty period set forth above.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts so the above limitations or exclusions
may not apply to you.
• This warranty gives you specic legal rights, and you also may have other rights that vary
from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
Accessory Information
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free
1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are
required by law to collect appropriate sales tax for each individual state, country, and
locality to which the merchandise is being sent. Items are subject to availability.
DESCRIPTION MODEL NO.
Handset Replacement Battery 5-2548
Power adaptor 5-2501
Belt Clip 5-2691
Headset 5-2425 (black)
Optional/Additional handset cradle 5-2687
Instructions For Additional Handset(s)
IMPORTANT: You can only use one handset at a time and there is
NO conference and intercom features for these units. If the TALK/
CALL BACK or SPEAKER button is pressed on one handset while
another handset is in use, UNAVAILABLE shows on the display.
Parts Checklist
Make sure your package includes the items shown here.
• You may need to reprogram numbers into memory after a power outage or
battery replacement.
Out of range
• Move closer to the base.
• Reset the battery. Unplug the battery and plug it in again after ve seconds.
• Reset the power supply. Unplug the supply and plug it in again after ve seconds.
Phone with tone service dials out in pulse mode
• Make sure phone is in tone dialing mode.
Phone won’t dial out with pulse service
• Make sure phone is in pulse dialing mode.
Handset displays UNAVAILABLE
• Place the handset on the main base for reset.
• An additional handset is in use.
• Move closer to the base.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction can shield radio signals.
• You’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower oor of the house.
• Base is plugged into an AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
General Product Care
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or uorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the phone.
• Clean with a soft cloth and never use a strong cleaning agent or abrasive
powder because this will damage the nish.
• Retain the original packaging in case you need to ship the phone at a later date.
Service
If trouble is experienced with this equipment, for repair or warranty information, please contact
customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network,
the telephone company may request that you disconnect the equipment until the problem is
resolved.
This product may be serviced only by the manufacturer or its authorized service agents. Changes
or modications not expressly approved by Thomson Inc. could void the user’s authority to
operate this product. For instructions on how to obtain service, refer to the warranty included in
this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this product was
purchased or received as a gift. This information will be valuable if service should be required
during the warranty period.
Purchase date ________________________________________________
Name of store ________________________________________________
Handset
Belt
clip
Handset
battery pack
Battery
compartment
cover
Charge
Cradle
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
model 5-2548, which is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
2. Locate the battery compartment on the back of the handset .
3. Plug the battery pack cord into the jack inside the compartment . PLEASE REGISTER
shows in the display.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
Extra Charging Cradle
1. Plug the AC power adaptor of the extra charging cradle into the electrical outlet.
Reviewing and Deleting Stored Numbers
1. To review stored numbers, press the memory button, and use the cid/vol ( - or + )
button to scroll to the memory location, or press the corresponding number key for a
desired memory location (0-9).
2. When the data shows in the display, press the DELETE/Channel button. The display
shows DELETE?.
3. Press DELETE/Channel again to delete the data. The display shows DELETED.
Dialing a Stored Number
1. Make sure the phone is ON by pressing the TALK/CALL BACK button.
2. Press the Memory button.
3. Press the memory location (0-9). The number dials automatically.
- OR -
1. Make sure the phone is OFF (not in TALK mode).
2. Press the Memory button.
3. Use the touch-tone pad or the cid/vol ( - or + ) button to scroll to the number you
want to dial.
4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
Chain Dialing from Memory
Use this feature to make calls which require a sequence of numbers, such as calling
card calls to a frequently called long distance number. Each part of the sequence is
dialed from memory. The following example shows you how to use chain dialing to
make a call through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Make sure the phone is ON (in TALK or SPEAKERPHONE mode).
2. Press the Memory button and then press 7.
3. When you hear the access tone, press the Memory button and then press 8.
4. At the next access tone, press the Memory button and then 9.
TIP: Wait for the access tones before pressing the next Memory
button, or your call may not go through.
Headset and Belt Clip
Connecting an Optional Headset to the Handset
For hands free operation:
1. Remove the rubber cap covering the headset jack.
2. Connect the headset to the headset jack on the handset. The handset receiver is
disabled when the headset is connected.
3. Adjust the headset to rest comfortably on top of your head and over your ear. Move
the microphone to approximately two to three inches from your mouth.
4. Press the TALK/CALL BACK button on the handset to answer a call or make calls with
the headset.
5. To return to normal operation, unplug the headset from the jack.
Attaching the Belt Clip
To attach the belt clip, insert the sides of the belt clip into the slots on each side of the
handset. Snap the ends of the belt clip into place.
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery
model 5-2548, which is compatible with this unit.
Make sure the telephone is OFF (not in TALK mode) before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the cord attached to the battery pack and remove the battery pack from
the handset.
3. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
4. Put the battery compartment door back on.
5. Place handset in the base to charge. Allow the handset battery to properly charge
(for 16 hours) prior to first use or when you install a new battery pack. If you do
not properly charge the phone, battery performance will be compromised.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the risk of re or personal injury, use only the
Nickel-Cadmium
battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
2. Place the handset in the extra charging cradle. The charge indicator turns on,
verifying the battery is charging.
3. Allow the phone to charge for 16 hours.
Registration
YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
After the optional handset has charged for 16 hours on the extra charger, place it on the
main base station for 20 seconds, it will then automatically register.
NOTE: PLEASE REGISTER shows on the display if the handset has
not been registered. Once a handset has completed registration
successfully, READY will show on the handset’s display.
NOTE: In case of a power failure, the handsets may display
UNAVAILABLE when the TALK/CALL BACK button is pressed. You
must then place all handsets on the main base cradle for 20
seconds to re-register.
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