GE 25836EE1, 25836 User Manual
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury,
use only the Thomson Inc. approved Nickel-Cadmium
(Ni-Cd) battery model 5-2459 that is compatible with
this unit.
1. Locate battery and battery door which are packaged together inside a
plastic bag and are separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector
is keyed and can be inserted only one way.
4. When nished, press the talk/end/call back button again to hang up.
NOTE : You may enter up to 32 pre-dial digits.
Redial
While the phone is ON (in TALK mode), press the redial button to redial the
last number you dialed (up to 32 digits).
- OR -
While the phone is OFF (in standby mode), press the redial button and then
the talk/end/call back button to redial the last number.
Flash
Use the ash/prog button to activate custom calling services such as call
waiting, which are available through your local phone company.
TIP: Don’t use the talk/end/call back button to activate
custom calling services such as call waiting, or you’ll hang
up the phone.
Channel Button
While talking on the phone, it may be necessary for you to manually change
the channel to improve reception and reduce noise or static on the line.
Press and release the del/chan button to move to the next clear channel.
Exit
Press the *exit button to cancel any command you initiated.
Finding the Handset
This feature helps locate a misplaced handset.
Press the page button on the base. The handset beeps continuously for
about 2 minutes until you press the talk/end/call back button on the handset
or the page button on the base.
NOTE: You may still page the handset when the ringer is off.
Ringer Switch
The ringer switch is located on the side of the handset, it has two positions, On
and Off.
Volume
When the phone is ON (in TALK mode) press the Caller ID/vol (- or +) button
to adjust the listening level. Choose from four volume settings. VOL 1 is the
lowest volume and VOL 4 is the highest volume.
Mute
Use mute during a phone conversation to speak privately and off-line with a
third party.
1. Press the mute button. MUTE shows in the display. The party on the
telephone will not hear you.
2. Press the mute button when nished.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features,
you must subscribe to either the standard Name/Number
Caller ID Service or Call Waiting Caller ID Service. To
know who is calling while you are on the phone, you must
subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone
company. This information can include the phone number, date, and time; or
the name, phone number, date, and time.
2. Plug one end of the telephone line cord into the TEL LINE jack on the
bottom of the base and the other end into a modular jack.
3. Plug the AC power converter into the electrical outlet and the DC
connector into the jack on the bottom of the base.
4. Place the handset in the base cradle. The charge/in use indicator turns
on, verifying the battery is charging
.
5. Allow the phone to charge for 16 hours prior to rst use. If you don’t
properly charge the phone, battery performance is compromised.
CAUTION: Use only the 5-2677 (black) or 5-2728 (gray)
power adaptor that came with this unit. Using other
power adaptors may damage the unit.
NOTE :
The phone is tone dial only and does not support pulse
dial mode.
Wall Mounting
1. Slip the mounting holes (on the back of the base) over the wall plate posts,
and slide the unit down into place. (Wall plate not included.)
2. Place the handset on the base cradle.
Base Layout
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched
Telephone Network and is in compliance with parts 15 and 68, FCC Rules and
Regulations and the Technical Requirements for Telephone Terminal Equipment
published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the
US number and Ringer Equivalence Number (REN) for the equipment. You must,
upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number
is called. In most (but not all) areas, the sum of the RENs of all devices connected
to one line should not exceed 5. To be certain of the number of devices you may
connect to your line as determined by the REN, you should contact your local
telephone company.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone
company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use
your own telephone equipment if you are on a party line. Check with your local
telephone company.
• Notice must be given to the telephone company upon permanent disconnection
of your telephone from your line.
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular
telephone jack, which might look like the one pictured
here, installed in your home. If you don’t have a
modular jack, call your local phone company to nd
out how to get one installed.
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false
ringing, unauthorized access, and charges to your phone line.
When you place the handset in the base, the unit veries its security code.
After power outage or battery replacement, you should place the handset in
the base for about 20 seconds to reset the code.
INSTALLATION NOTE: Some cordless telephones operate
at frequencies that may cause or receive interference
with TVs, microwave ovens, and VCRs. To minimize or
prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV,
microwave ovens, or VCR. If such interference continues,
move the cordless telephone farther away from these
appliances. Certain other communications devices may
also use the 5.8 GHz frequency for communication, and,
if not properly set, these devices may interfere with each
other and/or your new telephone. If you are concerned
with interference, please refer to the User’s Guide for
these devices on how to properly set channels to avoid
interference. Typical devices that may use the 5.8 GHz
frequency for communication include wireless audio/video
senders, wireless computer networks, multi-handset
cordless telephone systems, and some long-range cordless
telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, uorescent lighting,
microwave ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is
specically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Handset Layout
Set Up
There are four programmable menus available: Language, Area Code, Ringer
Tone, and Default Setting.
During programming, you may press the ash/prog button at any time to go
to the next option. To exit the menu, keep the previous setting and return to
the standby mode, press the *exit button.
Display Language
1. Press the ash/prog button until 41ENG 2FRA 3ESP shows in the display.
1ENG is the default.
2. Use the Caller ID/vol (- or +) button or the touch-tone pad on the handset
to enter your selection.
3. Press ash/prog again to save.
Local Area Code
1. Press the ash/prog button until AREA CODE - - - shows in the display.
- - - is the default.
2. Use the touch-tone pad on the handset to enter your three digit area
code.
3. Press ash/prog again to save.
NOTE: If you make a mistake, press the del/chan button to
erase a wrong number.
Ringer Tone
1. Press the ash/prog button until RINGER TONE 41 shows in the display.
1 is the default.
2. Use the Caller ID/vol (- or +) button or the touch-tone pad on the handset
to scroll to 1, 2, or 3.
3. Press ash/prog to save.
Default Setting
1. Press the ash/prog button until DEFAULT 4NO shows in the display.
NO is the default.
2. Use the Caller ID/vol (- or +) button on the handset to scroll
to YES or NO.
3. Press ash/prog to save. You will hear a conrmation tone.
Cordless Phone Basics
Charge/In Use Indicator
The phone is ON when the charge/in use indicator on the base is lit. The
base indicator ashes when you receive a call.
Answering a Call
1. When the phone rings, pick up the handset and press the talk/end/call back
button.
2. When nished, press the talk/end/call back button or place the handset
on the base cradle to hang up.
Making a Call
1. Pick up the handset and press the talk/end/call back button. Wait for
the dial tone. The call timer starts counting minutes and seconds in the
display.
2. Dial a telephone number.
3. When nished, press the talk/end/call back button again or place the
handset on the base cradle to hang up.
Pre-dialing
1. Make sure the phone is OFF (not in TALK mode).
2. Dial a telephone number (the number you dial shows in the display).
NOTE: If you make a mistake dialing the number, use
the del/chan button to backspace and erase the wrong
number, and enter the correct number.
3. Press the talk/end/call back button on the handset. The number
automatically dials and the call timer starts counting the minutes and
seconds in the display.
Thomson Inc.
10330 North Meridian Street
Indianapolis, IN 46290
© 2006 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
Model 25836
00008024 (Rev. 1 Dom E)
06-28
Printed in China
Introduction
CAUTION: When using telephone equipment, there
are basic safety instructions that should always
be followed. Refer to the IMPORTANT SAFETY
INSTRUCTIONS provided with this product and save
them for future reference.
IMPORTANT: Because cordless phones operate on electricity,
you should have at least one phone in your home that isn’t
cordless, in case the power in your home goes out.
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
Base
Handset
Line cord
AC power
adaptor
Handset
battery
Modular
telephone
line jack
Wall plate
SEE MAR KIN G ON BOT TOM / BAC K O F P ROD UCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
Battery
compartment
door
• If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this product does not disable your alarm
equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualied installer.
US Number is located on the back of the cabinet.
REN Number is located on the back of the cabinet.
2 Rights of the Telephone Company
Should your equipment cause trouble on y our line which may harm the telephone
network, the telephone company shall, where practicable, notify you that
temporary discontinuance of service may be required. Where prior notice is not
practicable and the circumstances warrant such action, the telephone company
may temporarily discontinue service immediately. In case of such temporary
discontinuance, the telephone company must: (1) promptly notify you of such
temporary discontinuance; (2) afford you the opportunity to correct the situation;
and (3) inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the
operation of its business and not inconsistent with FCC Rules and Regulations. If
these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to
allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference; and (2)
This device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or
television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different
from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.
Government Printing Ofce, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
Notice: The changes or modications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure
Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna
or transmitter.”
display
talk/end/call back
(button)
Caller ID/vol -
(caller ID/volume down
button)
Caller ID/vol +
(caller ID/volume
up button)
del/chan
(delete/channel
button)
redial
(button)
* exit
(button)
# pause
(button)
flash/prog
(flash/program
button)
mute
(button)
mem
(memory button)
format
(button)
page
(button)
charge/in use
(indicator)
Time
Date Number of calls
Caller ID nameCaller ID phone number
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone
company; if you receive an incoming call and you are already on the phone,
a beep indicates the presence of a Call Waiting call on the line. Only the
handset that is in use at the time of the call will display and store the Call
Waiting Caller ID information.
• When you hear the call waiting beep in the handset receiver, press the
ash/prog button to put the current call on hold and answer the incoming
call. Press ash/prog again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the
rst and second ring. The Caller ID information appears on the display while
the phone rings, giving you a chance to monitor the information and decide
whether or not to answer the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory
stores the data for the 40 most recent calls you received so you can see who
called while you were unavailable. When the 41st call is received, the oldest
Caller ID record (1st call) is automatically deleted.
You may review the stored information at any time. Calls received since your
last review show as NEW in the display. Calls that have not been previously
reviewed but were received from the same number more than once show as
REPT in the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how
many calls have been received.
• Press the Caller ID/vol (-) to scroll through the call records from the most
recent to the oldest.
• Press the Caller ID/vol (+) to scroll through the call records from the oldest
to the newest.
Dialing a Caller ID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the Caller ID/vol (- or +) button to display the desired record.
3. Press talk/end/call back. The number dials automatically.
NOTE: Depending on (a) how the incoming caller’s phone
number is formatted when it is received, and (b) whether
or not you previously pre-programmed your local area
code into the set up menu, you may need to adjust the
format of the incoming caller’s stored phone number
before making the call, press the format button to adjust
the number, and try again
Available formats include:
Number of digits Explanation Example
Eleven digits long distance code “1 ” 1-317-888-8888
+3-digit area code
+7-digit telephone number.
Ten digits 3-digit area code + 317-888-8888
7-digit telephone number.
Seven digits 7-digit telephone number. 888-8888
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory.
NOTE:
It is important that you format CID records correctly
BEFORE storing in internal memory as you cannot reformat
CID records stored in memory
.
1. Make sure the phone is OFF (in standby mode).
2. Press the Caller ID/vol (- or +) button to scroll to the desired caller ID.
3. Press the mem button.
4. Press a number key (0 - 9) to store the number in that memory location.
You will hear a conrmation tone.
Model 25836
5.8 GHz Cordless
Handset User’s Guide
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into
place.
6. Set the RINGER switch (on the handset) to ON.
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack
(RJ11C), and place your cordless telephone on a level surface, such as a
desktop or tabletop, or you may mount it on the wall.
black wire
red wire
battery
pack
PRESS DOWN
FIRMLY
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury,
use only the Thomson Inc. approved Nickel-Cadmium
(Ni-Cd) battery, model 5-2459, that is compatible with
this unit.
1. Make sure handset is OFF (not in TALK mode) before you replace battery.
2. Remove the battery compartment door.
3. Disconnect the battery plug from the jack inside the battery compartment
and remove the battery pack from the handset.
4. Insert the new battery pack and connect the cord to the jack inside the
battery compartment.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge. Allow the
handset battery to properly charge (for 16 hours) prior to first use or
when you install a new battery pack. If you do not properly charge the
phone, battery performance will be compromised.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of
this type, toxic materials could be released which can cause injury.
• To reduce the risk of re or personal injury, use only the Nickel-Cadmium
battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
NOTE: If the memory location is occupied, REPLACE
MEMO? is displayed, and you must confirm replacement by
pressing the mem button.
NOTE: Press the *exit button once to keep the previous
setting (making no changes) and return to the menu.
NOTE: If the selected CID record contains any information
that is non-numeric, the unit will not allow this record to
transfer to the internal user memory. The handset will
display UNABLE TO STORE.
To Replace a Stored CID Record
1. Repeat steps 1 through 4 in Transferring Caller ID Records in Memory.
After you enter the memory location, REPLACE MEMO? shows in the
display.
2. Press the mem button again, and the new CID record replaces the old
memory in that location. You will hear a conrmation tone.
Deleting a CID Record
1. Make sure the phone is OFF (not in TALK mode).
2. Use the Caller ID/vol (- or +) button to scroll to the desired record.
3. Press del/chan. The display shows DELETE CALL ID?
4. Press del/chan again to erase the record and the next Caller ID record
shows in the display. You will hear a conrmation tone.
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
2. Use the Caller ID/vol (- or +) button to display any Caller ID record.
3. Press and hold the del/chan button until DELETE ALL? shows in the
display.
4. Press del/chan again to erase all records. You will hear a conrmation
tone. The display shows NO CALLS.
Memory
The handset can store up to ten 24-digit numbers with up to 15-character
names in memory for quick dialing. This memory feature is in addition to the
CID memory log, which stores up to 40 CID records in the handset.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in TALK mode).
2. Press the mem button.
3. Press the desired memory location (0 through 9) or use Caller ID/vol (+ or -)
to scroll to the desired memory location.
NOTE: If the memory location is occupied, the memory
location number and its contents show in the display.
4. Press t he mem button again. The display shows ENTER NAME.
NOTE: If you don’t want to enter the name, skip step 5.
5. Use the touch-tone pad on the handset to enter the name (up to 15
characters) and press the mem button to save. More than one letter is
stored in each of the number keys. For example, to enter the name Bill
Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the
letter I. Press the 5 key 3 times for the letter L. Wait for one second. Press
the 5 key 3 times for the second letter L. Press the 1 key to insert a space
between the L and the S. Press the 7 key 4 times for the letter S; press the
6 key once for the letter M; press the 4 key 3 times for the letter I; press
the 8 key for the letter T; press the 4 key twice for the letter H.
6. Press the mem button to save the name. The display shows ENTER TEL
NUMBR.
7. Use the touch-tone pad to enter the telephone number you want to store
(up to 24 digits).
8. Press mem again to store the number. You will hear a conrmation tone.
NOTE: If you make a mistake press the del/chan button to
backspace and erase the wrong character(s) or number(s).
Storing the Last Number Dialed
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the redial button.
3. Press the mem button to store the number. You will hear a conrmation
tone.
To replace an old number with a new redial number:
1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the redial button.
3. Press the mem button, and REPLACE MEMO? shows in the display.
4. Press the mem button again to replace the old number with the new
number. You will hear a conrmation tone.
NOTE: The stored redial number is limited to 24 digits or less.
Inserting a Pause in the Dialing Sequence
of a Stored Number
If a pause is needed to wait for a dial or access tone, press the #pause
button to insert a delay in dialing sequence of a stored number (for example,
after you dial 9 for an outside line, or to wait for a computer access tone.)
pause shows in the display as a P, and each pause counts as one digit in the
dialing sequence.
Changing a Stored Number
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
2. Press the mem button, and REPLACE MEMO? shows in the display.
3. Press the mem button to store the number. You will hear a conrmation
tone.
Reviewing and Deleting Stored Numbers
1. To review stored numbers, press the mem button, and use the Caller
ID/vol (- or +) button to scroll to the memory location,
or press the corresponding number key for a desired memory
location (0-9).
2. When the data shows in the display, press the del/chan button. The
display shows DELETE?
3. Press del/chan again to delete the data. The display shows DELETED.
Dialing a Stored Number
1. Make sure the phone is ON by pressing the talk/end/call back button.
2. Press the mem button.
3. Press the memory location (0-9). The number dials automatically.
- OR -
1. Make sure the phone is OFF (not in TALK mode).
2. Press the mem button.
3. Use the touch-tone pad or the Caller ID/vol (- or +) button to scroll to the
number you want to dial.
4. Press talk/end/call back. The number dials automatically.
Chain Dialing from Memory
Use this feature to make calls which require a sequence of numbers, such as
calling card calls to a frequently called long distance number. Each part of
the sequence is dialed from memory. The following example shows you how
to use chain dialing to make a call through a long distance service:
The Number For Memory Location
Long distance access number 7
Authorization code 8
Frequently called long distance number 9
1. Make sure the phone is ON (in TALK mode).
2. Press mem and then press 7.
3. When you hear the access tone, press mem and then press 8.
4. At the next access tone, press mem and then 9.
TIP: Wait for the access tones before pressing the next
memory button, or your call might not go through.
Display Messages
The following messages show the status of the phone or help you set up and
use your phone.
INCOMPLETE Caller information is interrupted during transmission
DATA or the phone line is excessively noisy.
ENTER NAME Prompt telling you to enter a name for one of the 10
memory locations.
DELETE ALL? Prompt asking if you want to erase all Caller ID records.
DELETE CALL ID? Prompt asking if you want to erase the current Caller ID
record that is shown on the display.
DELETED Prompt conrming a CID record is erased.
DELETE? Prompt asking if you want to erase one of the 10
numbers stored in the phone’s outgoing memory.
END OF LIST Indicates there is no additional information in the Caller
ID memory log.
NEW Indicates call or calls have not been reviewed.
UNKNOWN The incoming call is from an area not serviced by
NAME/CALLER/ Caller ID or caller information is not sent.
NUMBER
PAGING Someone is paging the handset from the base.
BLOCKED CALL Caller information is blocked from transmission.
BLOCKED Caller name and number is blocked from
NAME/NUMBER transmission.
REPT Repeat call message. Indicates that a new call from the
same number was received more than once.
NO DATA No Caller ID information was received.
EMPTY Indicates a memory location is vacant .
NO CALLS Indicates no calls have been received.
MESSAGE Indicates a message is available.
WAITING
LOW BATTERY Indicates the handset battery is low and needs charging.
UNABLE TO DIAL Indicates the CID or memory contents cannot be dialed.
UNABLE TO Indicates the CID or memory contents cannot be stored.
STORE
PRESS TALK KEY Indicates the CID number is a Directory Dial Number
(DDN) and cannot be formatted.
Handset Sound Signals
Signal Meaning
A long warbling tone Signals an incoming call
(with ringer on)
Three short beeps Page signal
(several times)
One beep every 7 seconds Low battery warning
Troubleshooting Tips
Caller ID Solutions
No display
• Fully charge (for 16 hours) or replace the battery.
• If you are using AC (electrical) power, make sure that the unit is
connected to a non-switched electrical outlet. Unplug the AC power
adaptor from the unit and plug it back in.
• To see Caller ID information in your display, you must be subscribed to
Caller ID service through your local telephone company.
Caller ID incomplete
• The unit displays this message if it detects anything other data
message than valid Caller ID information during the silent period after
the rst ring. This message indicates the presence of noise on the line.
Telephone Solutions
No dial tone
• Check or repeat installation steps
• Make sure the base power cord is connected to a working electrical
outlet.
• Make sure the telephone line cord is connected to the base unit and
the modular phone jack?
• Disconnect the base from the wall phone jack and connect another
phone to the same jack. If there is no dial tone on the second phone,
the problem might be your wiring or local service.
• The handset might be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the talk/end/call back button?
Did the in use indicator come on? The battery may need to be charged.
Handset does not ring
• Make sure the RINGER switch on the handset is turned to ON.
• You may have too many extension phones on your line. Try unplugging
some phones.
• See solutions for “No dial tone.”
Charge/in use indicator on the base ashes
• Provided your phone company offers voice messaging service and you
subscribe to it, the charge/in use indicator on the base ashes when
the phone is not in use to indicate there is a message waiting. It stops
ashing after the message has been reviewed.
You experience static, noise, or fading in and out
• Change channels
• The handset maybe out of range. Move closer to the base.
• Relocate the base.
• Charge the battery.
• Make sure base is not plugged into an electrical outlet with another
household appliance.
Unit beeps
• Place handset in base cradle for 20 seconds to reset the security code.
If that doesn’t work, charge the battery for 16 hours.
• See solutions for “No dial tone.”
• Replace the battery.
Memory dialing
• Make sure you correctly program the memory location keys.
• Make sure you follow the proper dialing sequence.
Out of range
• Move closer to the base.
• Reset the battery. Unplug the battery and plug it in again after ve
seconds.
• Reset the power adaptor. Unplug the adaptor and plug it in again after
ve seconds.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction can shield radio signals.
•
You’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower oor of the house.
• Base is plugged into an AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
General Product Care
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or uorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the phone.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the nish.
• Retain the original packaging in case you need to ship the phone at a
later date.
Service
If trouble is experienced with this equipment, for repair or warranty
information, please contact customer service at 1-800-448-0329. If the
equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem
is resolved.
This product may be serviced only by the manufacturer or its authorized
service agents. Changes or modications not expressly approved by
Thomson Inc. could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206-1976
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will
be valuable if service should be required during the warranty period.
Purchase date ________________________________________________
Name of store ________________________________________________
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the rst rental or 45
days from date of shipment to the rental rm, whichever comes rst.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The
exchange unit is under warranty for the remainder of the original
product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally
provided with the product. We recommend using the original carton and
packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice
which is evidence that the product is within the warranty period, must
be presented to obtain warranty service.” For rental rms, proof of
rst rental is also required. Also print your name and address and a
description of the defect. Send via standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not
covered by the warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no
liability in case of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information
regarding operating instructions and user controls. Any additional
information, should be obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modied or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed
with your unit. It will make it easier to contact you should it ever be
necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable to this
product. All other warranties, express or implied (including all implied
warranties of merchantability or tness for a particular purpose) are
hereby disclaimed. No verbal or written information given by Thomson
Inc., its agents, or employees shall create a guaranty or in any way
increase the scope of this warranty.
• Repair or replacement as provided under this warranty is the exclusive
remedy of the consumer. Thomson Inc. shall not be liable for incidental
or consequential damages resulting from the use of this product
or arising out of any breach of any express or implied warrant y on
this product. This disclaimer of warranties a nd limited warranty are
governed by the laws of the state of Indiana. Except to the extent
prohibited by applicable law, any implied warranty of merchantability
or tness for a particular purpose on this product is l imited to the
applicable warranty period set forth above.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts so the above limitations or exclusions may not apply to you.
• This warranty gives you specic legal rights, and you also may have
other rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty
information.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.
Accessory Information
To place order, have your Visa, MasterCard, or Discover Card
ready and call toll-free 1-800-338-0376.
A shipping and handling fee will be charged upon ordering.
We are required by law to collect appropriate sales tax for each individual
state, country, and locality to which the merchandise is being sent. Items are
subject to availability.
DESCRIPTION MODEL NO.
Replacement Battery 5-2459
Power adaptor 5-2677 (black) or 5-2728 (gray)
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