GE 25414, 25413 User Manual

4 Line Intercom Speakerphone

User’s Guide

Please read this manual before operating this product for the ﬁrst time.

Model 25413/14

Important Information

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

1 Notiﬁcation to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number

(REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices

ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable

FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where

practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action

is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofﬁce, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

Important Information

SE E M ARK ING ON BO TTO M / BA CK OF PRO DUC T

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

THE EXC LAMATION POINT WITHIN THE TRIANG LE IS

A WARNING SIGN ALERTI NG YOU OF IMPORTANT INSTRU CTIONS ACCOMPANY ING THE PR ODUCT

CAUTION:

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”

For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Licensing

Licensed under US Patent 6,427,009.

Hearing Aid Compatibility

This telephone system meets FCC standards for Hearing Aid Compatibility.

US NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

Your Four-Line Speakerphone is a full-featured phone ideally suited for home or ofﬁce use. It is designed to receive calls on up to four incoming telephone lines and to serve up to 16 station users. Your phone features 16 memory locations, 94 phone book memories, hold, conference call, intercom, call transfer, Caller ID display, and speakerphone capabilities. It is possible to enhance your phone to a

cordless feature by the additional purchase of the H5400 accessory handset and module.

This telephone is designed to be simple to use, however, you can reach its full potential more quickly by taking a few minutes to read this user’s guide.

IMPORTANT: In order to use all of the Caller ID features of this telephone, you must subscribe to two separate services available from your local telephone company: the standard Name/Number Caller ID Service to know who is calling when the phone rings and Call Waiting Caller ID Service to know who is calling while you are on the phone.

NOTE: Features and options pertaining to Caller ID do not apply to Model 25413.

Table of Contents

EQUIPMENT APPROVAL INFORMATION ........................................................ 2

NTERFERENCE INFORMATION .................................................................... 2

FCC RF R L H

MPORTANT INSTALLATION INFORMATION .................................................... 6

D S O P

ADIATION EXPOSURE STATEMENT ............................................... 3

ICENSING ........................................................................................... 3

EARING AID COMPATIBILITY .................................................................. 3

ARTS CHECKLIST ..............................................................................................5

ELEPHONE JACK REQUIREMENTS .......................................................................5

ASE LAYOUT ....................................................................................................5

MPORTANT INSTALLATION GUIDELINES ................................................................6

NSTALLING THE PHONE .....................................................................................6

ATA PORT ......................................................................................... 8

YSTEM VERIFICATION ............................................................................ 8

THER SYSTEM PHONES .........................................................................8

ROGRAMMING THE TELEPHONE ............................................................... 8

ANGUAGE ........................................................................................................8

INGER TONE ...................................................................................................8

RIORITY LINE ...................................................................................................9

ELAY RING .....................................................................................................9

HONE ID ........................................................................................................9

HONE NAME ...................................................................................................9

NTERCOM AUTO ANSWER .............................................................................. 10

LASH TIME ................................................................................................... 10

ALL ALERT TONE .......................................................................................... 10

O UNKNOWN/BLOCKED (NOT APPLICABLE TO MODEL 25413) .......................10

ISPLAY CONTRAST .........................................................................................11

OCAL AREA CODE (NOT APPLICABLE TO MODEL 25413) .................................11

EGIONAL AREA CODES (NOT APPLICABLE TO MODEL 25413) ..........................11

ANUALLY SETTING THE TIME AND DATE .........................................................11

OUR FORMAT .............................................................................................. 12

ESTORING THE DEFAULT SETTINGS ................................................................. 12

ASIC OPERATION ............................................................................... 12

AKING CALLS WITH THE HANDSET ................................................................ 12

AKING CALLS WITH THE SPEAKERPHONE ....................................................... 12

AKING CALLS WITH THE OPTIONAL HEADSET ................................................. 13

RE-DIALING ..................................................................................................13

NSWERING CALLS ........................................................................................ 13

WITCHING BETWEEN THE SPEAKERPHONE, HANDSET, AND HEADSET .................13

UTE ............................................................................................................13

O NOT DISTURB ..........................................................................................13

OLD ............................................................................................................14

LACING A CALL ON HOLD .......................................................................14

ELEASING A CALL FROM HOLD ................................................................ 14

LASH ........................................................................................................... 14

EDIAL ..........................................................................................................14

EVIEWING THE REDIAL NUMBERS ..................................................................14

RANSFERRING A CALL TO ANOTHER STATION ..................................................14

RECEIVING A TRANSFERRED CALL FROM ANOTHER STATION ...............................14

ESSAGE WAITING (NOT APPLICABLE TO MODEL 25413) ...............................14

RIVACY ........................................................................................................15

ROVIDING PRIVACY .................................................................................15

OLUME ........................................................................................................15

INGER VOLUME ......................................................................................15

PEAKERPHONE, HANDSET, AND HEADSET VOLUME .................................... 15

ONFERENCE CALLS ....................................................................................... 15

NTERCOM CALLS ............................................................................... 15

NE-TOUCH INTERCOM .................................................................................. 15

NSWERING AN INTERCOM CALL .....................................................................16

NTERCOM HOLD ............................................................................................16

NTERCOM CONFERENCE CALLS ....................................................................... 16

AGING ALL STATIONS ................................................................................... 16

ALLER ID (CID) .............................................................................. 16

UMMARY SCREEN .........................................................................................16

ECEIVING AND STORING CID RECORDS .........................................................17

EVIEWING CID RECORDS ............................................................................. 17

AVING A CID RECORD TO INTERCOM/MEMORY LOG OR PHONE BOOK MEMORY 17

ELETING A CID RECORD .............................................................................. 17

ELETING ALL CALL RECORDS ........................................................................17

IALING BACK ...............................................................................................17

F YOU PROGRAMMED YOUR LOCAL AREA CODE ......................................17

F YOU DID NOT PROGRAM YOUR LOCAL AREA CODE ...............................17

ALL WAITING CALLER ID ...................................................................18

EMORY LOG AND PHONE BOOK (DIRECTORY) MEMORY ...........................18

TORING A NUMBER AND NAME IN MEMORY ................................................. 18

EVIEWING PHONE BOOK (DIRECTORY) MEMORY ............................................ 18

EVIEWING THE INTERCOM/MEMORY LOG (MEMORY LOCATION) ........................18

DITING A NAME OR NUMBER STORED IN PHONE BOOK MEMORY ...................18

DITING A NAME OR NUMBER STORED IN THE INTERCOM/MEMORY LOG .......... 19

TORING THE LAST NUMBER DIALED ...............................................................19

TORING A PAUSE IN MEMORY ......................................................................19

IALING A STORED NUMBER ..........................................................................19

EMORY DELETE/CLEAR ................................................................................ 19

LEAR ALL MEMORIES ................................................................................... 19

HAIN DIALING .............................................................................................20

ISPLAY MESSAGES ............................................................................ 20

PERATION BY BATTERY .......................................................................20

PERATION WITHOUT POWER .................................................................20

ORDLESS PHONE OPTION ....................................................................20

ROUBLESHOOTING GUIDE .....................................................................20

ENERAL PRODUCT CARE ..................................................................... 21

ERVICE ............................................................................................ 21

IMITED WARRANTY ............................................................................22

CCESSORY INFORMATION .....................................................................23

DELETE EXIT SELECT/SAVE DIAL

STORE

DIRECTOR

NEW MESSAGE

INTERCOM

CONFER

LINE

PRIVACY

TRANSFER

USE

REDIAL

LUME

FLASH

HEADSET SPEAKER MUTE

HOL

INTERCOM/MEMORY LOG

MEM.

INT.

REVIEW

PQRS7TUV8WXYZ

GHI4JKL5MNO

ABC2DEF

TONE

OPER

Parts Checklist

DELETE EXIT SELECT/SAVE DIAL

STORE

DIRECTOR

NEW MESSAGE

INTERCOM

CONFER

LINE

PRIVACY

TRANSFER

USE

REDIAL

LUME

FLASH

HEADSET SPEAKER MUTE

HOL

INTERCOM/MEMORY LOG

MEM.

INT.

REVIEW

PQRS7TUV8WXYZ

GHI4JKL5MNO

ABC2DEF

TONE

OPER

Make sure your package includes the following items:

Connections & Setup

Wall plate

Base Layout

headset jack

PAGE button

TRANSFER button

REDIAL/FORMAT button

Base Handset

Telephone Jack Requirements

To use this phone, you will need an RJ11C (for a single line) or a RJ14C (for two lines) type modular phone jack, which might look like the one pictured here, installed in your home or ofﬁce. If

Modular telephone

line jack

EXIT button

DELETE button

PRIVACY button

you don’t have either modular jack, call your local phone company to ﬁnd out how to get one installed.

VERY IMPORTANT: In order to achieve full system operation (i.e. intercom, page, etc.), Line 1 must be connected and must be common to all phones connected to the system. Only other 25413 , 25414, 25415, 25403, or 25404 models are compatible for full system operation. Connecting phones other than the 25413 , 25414, 25415, 25403, or 25404 to Line 1 may inhibit the intercom and paging operations.

For proper operation of intercom, page function, etc., DO NOT connect a DSL modem to Line 1.

To transfer a call from one station to another, the two stations should be connected to the same line.

REVIEW button

Handset cord Line cords

AC power supply

NEW MESSAGE indicator (Not applicable to Model 25413)

SELECT/SAVE button

MEMORY buttons

DIRECTORY button

MENU button

LINE 1 button

STORE button

DIAL button

INTERCOM button

CONFER button

LINE 4 button

LINE 3 button

LINE 2 button

VOLUME button

FLASH button

* button

HEADSET button

MUTE button

# PAUSE button

SPEAKER button

microphone (for speakerphone)

HOLD button

Connections & Setup

Important Installation Information

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is speciﬁcally designed for wet locations.

• Never touch non-insulated telephone wires or terminals, unless the telephone line is disconnected from the network.

• Use caution when installing or modifying telephone lines.

• Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.

Important Installation Guidelines

• Install telephone near both a telephone (modular) jack and an electrical power outlet.

• Avoid sources of noise, such as a window by a busy street, and electrical noise, such as motors, microwave ovens, and ﬂuorescent lighting.

• Avoid heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight.

• Avoid areas of excessive moisture or extremely low temperature.

• Avoid dusty locations.

• Avoid other cordless telephones or personal computers.

CAUTION: Always disconnect all phone cords from the base unit before battery installation or replacement.

Installing the Phone

The phone may be connected to two 2-line (RJ14C) wall jacks or four single line (RJ11C) wall jacks to accomodate all four lines.

1. Choose an area near an electrical outlet and telephone wall jack. Your phone should be placed on a level surface, such as a table top or desk.

2. Install 4 AAA-size alkaline batteries (not included) for back up power in the event of a power failure.

• Snap the battery compartment door back into place and tighten the screw.

3. Plug the AC power adaptor cord into an electrical outlet and the DC connector into the back of the base.

CAUTION: Use only the ATLINKS USA 5-2651 power adaptor that is compatible with this unit. Using other power adaptors may damage the unit.

• Use a screwdriver to loosen and lift up the battery compartment door located on the bottom of the phone.

• Insert the batteries as shown on the diagram inside the battery compartment.

NOTE: If the low battery icon appears in the display, you need to replace the batteries. It is important that you replace them as soon as possible to maintain unit operation when electrical power is off. As a precaution, you may want to write down any stored information you do not want erased.

IMPORTANT: If you are not going to use the telephone for more than 30 days, remove the batteries because they can leak and damage the unit.

Connections & Setup

4. Connect the telephone line cords:

If you have two dual line wall jacks installed in your home or ofﬁce, plug one end of the straight telephone line cord tagged as

“LINE 1+2” into the jack marked LINE 1 + 2 and one end of the other straight line cord into the other jack on the back of the base. Plug the other end of each line cord into the dual-line wall jacks.

LINE 1 + 2

LINE 3 + 4

If you have four single-line wall jacks installed in your home or ofﬁce, you must use adaptors/couplers (not included) to combine

the four single telephone lines into two dual lines. The adaptor/coupler may look similar to the one pictured here and can be purchased from your local telephone products retailer.

Adaptor/coupler LINE 1 + 2

Adaptor/coupler LINE 3 + 4

NOTE: To use four lines, you must have four telephone lines with unique telephone numbers. If you only have one telephone line, this phone will still operate, but only as a single line telephone.

Unit Initialization:

After you connect the power supply and Line 1 to the unit, the system automatically searches for and sets up a phone ID. To set

your own Phone ID, or change your phone ID, follow the steps in the Phone ID section.

You may connect up to 16 RCA 25403, 25404, 25415, 25413 and/or RCA 25414 phones to the system at one time. Features like

intercom, page and call transfer may be used among the units, but Line 1 must be common for all 25414 or 25413 units for these features to work properly. You may choose to share or privatize lines 2, 3 and 4.

5. Connect the handset cord:

Connect one end of the coiled handset cord to the jack on the side of the base and the other end into the jack in the handset, and

place the handset in the cradle.

6. Check for a dial tone:

Lift the handset and listen for a dial tone. If you hear a dial tone, the phone is properly installed.

Connections & Setup

Data Port

This phone has a data port jack to connect an auxiliary phone device, such as a fax machine, computer modem, answering machine, or even a cordless phone.

The data port switch on the back of the phone controls the data port jack so you can choose line 1, line 2, line 3, or line 4.

Use the data port to hook up your fax machine, for example, and then set the data port switch to line 4 in order to receive faxes on the phone number for line 4.

If you are talking to someone on line 4 and want that person to fax something to you, change the data port switch to line 2 or line 3, and give the person on-line the phone number for line 2 or line 3. Your fax machine now can receive calls on line 2, line 3, or line 4.

IMPORTANT: Be sure to switch the fax machine back to the normal line when you are done because outside callers who do not know that you have switched lines will not be able to reach your fax machine if they dial the line 4 number.

System Veriﬁcation

Use the following procedures to test system conﬁguration and identify possible line connection errors. The phone must be connected to the power outlet, Line 1 must be connected to the LINE 1 + 2 jack, and the phone must have a phone ID.

VERY IMPORTANT: In order to achieve full system operation (i.e. intercom, page, etc.), Line 1 must be connected and common to all phones on the system.

Only other 25403, 25404. 25413, 25414 or 25415 models are fully compatible.

Other System Phones

1. Press LINE 1.

2. Look at all the other stations. If they all indicate line 1 is being used, the connection is correct.

1. Press the INTERCOM button. The display shows

2. Enter a phone ID by pressing an Intercom/Memo Log button (1-16). The display shows the phone ID you entered. If the phone ID you entered is connected to the system, you will hear a ring back tone (call through tone) at your phone. If the phone ID is not connected to the system, you will hear an error tone.

INTERCOM and ENTER CALLING PHONE ID.

NO ANSWER shows in the display and intercom is cancelled.

Programming the Telephone

This telephone has several programmable functions.

Language

Set the display language to show messages in either English, Spanish, or French.

1. Press the MENU button while in standby mode. The cursor in the display points to

2. Press the SELECT/SAVE button.

3. Use the < REVIEW > button to scroll to

4. Press the SELECT/SAVE button to save.

English, Espanol, or Francais. The default is English.

Ringer Tone

The ringers for all four lines may be set independent of one another.

1. Press the MENU button while in standby mode.

2. Use the < REVIEW > button to scroll to

3. Press the SELECT/SAVE button.

4. Use the < REVIEW > button to scroll to SET RING TONE.

5. Press the SELECT/SAVE button. The ringer tone settings for each of the four telephone lines show in the display.

6. Use the < REVIEW > button to scroll to through each ringer tone for LINE 1. A sample ringer tone is generated when you scroll to individual ringer tones. Choose from eight different tones, or turn the ringer OFF.

NOTE: If you select OFF, the cursor automatically moves to the CID ON/OFF option. Use the < REVIEW > button to select CID ON or OFF. (ON allows the unit to detect and display CID records for the corresponding telephone line. OFF disables the function for the corresponding telephone.) Press the SELECT/SAVE button.

NOTE: On Model 25413 you cannot select CID ON/OFF.

7. Press the SELECT/SAVE button to save. The cursor automatically moves to LINE 2.

8. Repeat steps 6 and 7 for each telephone line. After you select the ringer tone for LINE 4, press the EXIT button.

NOTE: The line indicators ﬂash for incoming calls even if the ringer is disabled.

SET PHONE OPTIONS.

SET LANGUAGE.

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