GE 1019070, 23954, 1018959, 1019071 User Manual

GE Digital Energy
Power Quality
Operating Manual
SNMP / WEB ADAPTER
P/N 1018959 3-ph SNMP/Web plug-in adapter P/N 1019070 1-ph SNMP/Web plug-in adapter
P/N 1019071 1-ph SNMP/Web external adapter
GE Consumer & Industrial SA
General Electric Company CH – 6595 Riazzino (Locarno) Switzerland T +41 (0)91 / 850 51 51 F +41 (0)91 / 850 51 44
www.gedigitalenergy.com
P/N 23954 SP SNMP/Web plug-in adapter
GE imagination at work
3-ph SNMP/Web plug-in adapter
Model:
1-ph SNMP/Web plug-in adapter SP SNMP/Web plug-in adapter 1-ph SNMP/Web external adapter
Date of issue: 05.12.2008
File name: OPM_CNT_SNM_BAS_CRD_V012
Revision: 1.2
P/N 1018959
Identification No.
P/N 1019070 P/N 23954 P/N 1019071
Up-dating
Revision Concerns Date
1.0 First Issue 15.02.2008
1.1 Updated for the 3-ph and SP SNMP/Web plug-in adapters 13.05.2008
1.2 Updated following the introduction of the RCCMD functionality 05.12.2008
COPYRIGHT © 2008 by GE Consumer & Industrial SA
All rights reserved.
The information contained in this publication is intended solely for the purposes indicated.
The present publication and any other documentation supplied with the UPS system is not to be reproduced, either in part or in its entirety, without the prior written consent of GE.
The illustrations and plans describing the equipment are intended as general reference only and are not necessarily complete in every detail.
The content of this publication may be subject to modification without prior notice.
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Dear Customer,
We thank you for selecting our products and are pleased to count you amongst our very valued customers at GE.
We trust that the use of the SNMP/Web adapters for our Uninterruptible Power Supply systems, developed and produced to the highest standards of quality, will give you complete satisfaction.
Please read carefully the Installation Manual, which contains all the necessary information about the installation of the adapters.
Thank you for choosing GE !
g
GE Digital Energy
General Electric Company
CH – 6595 Riazzino (Locarno)
Switzerland
Distributed by:
Your service contact:
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Table of contents Page
1 INTRODUCTION............................................................................................................................................ 7
1.1 FEATURES..............................................................................................................................................................................................7
1.2 OVERVIEW.............................................................................................................................................................................................7
1.3 ARCHITECTURE ................................................................................................................................................................................ 10
1.4 SAFETY................................................................................................................................................................................................. 10
2 CONSOLE INTERFACE................................................................................................................................11
2.1 INTRODUCTION ...............................................................................................................................................................................11
2.1.1 Local connection.............................................................................................................................................................................. 11
2.1.2 Remote connection......................................................................................................................................................................... 12
2.1.3 Log-on................................................................................................................................................................................................... 13
2.1.4 Saving the settings.......................................................................................................................................................................... 13
2.2 COMMAND LIST............................................................................................................................................................................... 14
2.2.1 General command group ............................................................................................................................................................. 14
2.2.2 Network command group............................................................................................................................................................ 15
2.2.3 DNS command group .................................................................................................................................................................... 16
2.2.4 User command group.................................................................................................................................................................... 17
2.2.5 Service command group............................................................................................................................................................... 18
2.2.6 Time command group ................................................................................................................................................................... 19
2.2.7 Smtp command group .................................................................................................................................................................. 20
2.2.8 Snmp command group ................................................................................................................................................................. 21
2.2.9 Trap command group.................................................................................................................................................................... 22
2.2.10 UPS command group..................................................................................................................................................................... 23
2.2.11 Rccmd command group ............................................................................................................................................................... 24
2.2.12 Events command group................................................................................................................................................................ 25
2.2.13 Log command group...................................................................................................................................................................... 25
3 WEB INTERFACE......................................................................................................................................... 26
3.1 INTRODUCTION ...............................................................................................................................................................................26
3.1.1 Supported browsers ....................................................................................................................................................................... 26
3.1.2 Initial web access............................................................................................................................................................................. 26
3.1.3 Sample page...................................................................................................................................................................................... 26
3.1.4 Saving the settings.......................................................................................................................................................................... 27
3.2 NAVIGATION BAR............................................................................................................................................................................ 27
3.3 UPS SECTION.................................................................................................................................................................................... 27
3.3.1 UPS Identification page................................................................................................................................................................. 27
3.3.2 Battery page...................................................................................................................................................................................... 28
3.3.3 UPS Status page............................................................................................................................................................................... 29
3.3.4 UPS Alarm page................................................................................................................................................................................ 29
3.3.5 UPS PMAD page (3-ph version ONLY)...................................................................................................................................... 29
3.3.6 UPS Test page.................................................................................................................................................................................... 30
3.3.7 UPS Control page (1-ph/SP units ONLY)................................................................................................................................. 30
3.3.8 UPS Config page............................................................................................................................................................................... 30
3.4 SYSTEM SECTION ............................................................................................................................................................................ 31
3.4.1 Network page.................................................................................................................................................................................... 31
3.4.2 Date&Time page............................................................................................................................................................................... 31
3.4.3 RCCMD page ...................................................................................................................................................................................... 31
3.4.4 Password page ................................................................................................................................................................................. 31
3.4.5 Configuration page......................................................................................................................................................................... 32
3.4.6 Upgrade page.................................................................................................................................................................................... 32
3.5 SNMP SECTION ................................................................................................................................................................................ 32
3.5.1 SNMP settings page........................................................................................................................................................................ 32
3.5.2 Trap settings page........................................................................................................................................................................... 32
3.5.3 Alarm notification page................................................................................................................................................................. 32
3.6 SMTP SECTION................................................................................................................................................................................. 33
3.6.1 SMTP configuration page............................................................................................................................................................. 33
3.6.2 Alarm notification page................................................................................................................................................................. 33
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3.7 LOG SECTION.................................................................................................................................................................................... 33
3.8 UTILITY SECTION ............................................................................................................................................................................. 33
3.9 SAVE SECTION.................................................................................................................................................................................. 34
3.10 USER SECTION.................................................................................................................................................................................. 34
4 SNMP AGENT .............................................................................................................................................. 35
4.1 MIB STRUCTURE.............................................................................................................................................................................. 35
4.2 RFC1628 MIB OBJECTS................................................................................................................................................................ 35
4.3 GE MIB OBJECTS............................................................................................................................................................................. 37
5 NETWORK CONFIGURATION.................................................................................................................... 39
5.1 ETHERNET CONNECTION ............................................................................................................................................................ 39
5.2 TCP/IP CONFIGURATION.............................................................................................................................................................. 39
5.2.1 Static IP address............................................................................................................................................................................... 39
5.2.2 BOOTP / DHCP ................................................................................................................................................................................... 39
5.3 DNS CONFIGURATION.................................................................................................................................................................. 40
5.4 HOSTNAME........................................................................................................................................................................................ 40
6 MULTI-SERVER NETWORK SHUTDOWN (RCCMD) ................................................................................ 41
6.1 NETWORK SHUTDOWN WITH RCCMD.................................................................................................................................. 41
6.1.1 Set-up and Configuration of controlled Servers ................................................................................................................ 41
6.1.2 Configuration of the SNMP/Web adapter............................................................................................................................. 41
6.1.3 Network configuration................................................................................................................................................................... 42
6.1.4 RCCMD Shutdown............................................................................................................................................................................ 42
6.2 RCCMD CLIENT RELAY.................................................................................................................................................................. 43
7 SECURITY..................................................................................................................................................... 44
7.1 USER AUTHENTICATION & AUTHORISATION...................................................................................................................... 44
7.1.1 User Management........................................................................................................................................................................... 44
7.1.2 User class ............................................................................................................................................................................................ 44
7.1.3 Selective service activation ......................................................................................................................................................... 44
7.2 SERVICES (ACCESS METHODS).................................................................................................................................................. 45
7.3 ENCRYPTION..................................................................................................................................................................................... 45
7.3.1 SSH and SFTP..................................................................................................................................................................................... 45
7.3.2 SSL Certificates ................................................................................................................................................................................. 47
7.4 CUSTOMER RESPONSIBILITY...................................................................................................................................................... 49
7.4.1 Physical security.............................................................................................................................................................................. 49
7.4.2 Changing default configuration................................................................................................................................................ 49
7.4.3 User & Service management...................................................................................................................................................... 49
7.4.4 Encryption........................................................................................................................................................................................... 49
7.4.5 Firewalls ............................................................................................................................................................................................... 49
8 OTHER FUNCTIONALITIES ........................................................................................................................50
8.1 SYSTEM TIME..................................................................................................................................................................................... 50
8.2 SERIAL BY-PASS (1-PH/SP VERSION ONLY)......................................................................................................................... 50
8.3 HTTP BASED MONITORING (1-PH/SP VERSION ONLY) ................................................................................................... 50
8.3.1 UPS Load Alert................................................................................................................................................................................... 51
9 MAINTENANCE ........................................................................................................................................... 52
9.1 SOFTWARE UPGRADE................................................................................................................................................................... 52
9.2 CONFIGURATION FILE................................................................................................................................................................... 52
9.3 LOGS..................................................................................................................................................................................................... 52
10 .................................................................................................................................. 53 TROUBLESHOOTING
10.1 TROUBLESHOOTING UPS CONNECTION.............................................................................................................................. 53
10.1.1 3-ph SNMP/Web plug-in adapter............................................................................................................................................. 53
10.1.2 ........................................................................................................................................... 53 1-ph SNMP/Web external adapter
10.2 ......................................................................................................................... 53 TROUBLESHOOTING LOCAL CONNECTION
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10.3 ................................................................................................................. 54 TROUBLESHOOTING NETWORK CONNECTION
10.4
TROUBLESHOOTING WEB ACCESS......................................................................................................................................... 55
10.5 ................................................................................................................................. 55 TROUBLESHOOTING DATE&TIME (NTP)
10.6
TROUBLESHOOTING E-MAIL NOTIFICATION (SMTP)........................................................................................................ 56
10.7 TROUBLESHOOTING NETWORK SHUTDOWN.................................................................................................................... 57
11 CUSTOMER SUPPORT ................................................................................................................................58
11.1 FIRST LINE SUPPORT ..................................................................................................................................................................... 58
11.2 INTERNET............................................................................................................................................................................................ 58
11.3 WWW SERVER.................................................................................................................................................................................. 58
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1 INTRODUCTION

1.1 FEATURES

Each SNMP/Web adapter provides the following features:
10/100 Mpbs connection speed
Use of DHCP / BOOTP or manual configuration for the TCP/IP network settings
SNMP Agent
Web server
Console interface
UPS status / alarms / readings, alarm logging over different interfaces
Digital outputs (open-collector outputs for relay drive) – 1-ph plug-in version only
SNMP Traps and E-mail notification upon UPS alarm
Advanced security features

1.2 OVERVIEW

3-ph SNMP/Web plug-in adapter (P/N 1018959)
Front panel / User interface view
Site Pro / SG Series LP33 Series
UTP 10/100
UTP 10/100
LAN
LAN
Active
Active
UPS
UPS
RS-232
RS-232
Reset
Reset
UTP 10/100
UTP 10/100
LAN
LAN
Active
Active
UPS
UPS
RS-232
RS-232
1 4
2
3
1
2
3 4
1 – RJ45 Connector Ethernet connection, 10Base-T or 100Base-TX
2 – LEDs Ref. specific section
3 – RS-232 port Local console connection (115200-N-8-1)
Reset
Reset
4 – Reset button HW reset
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1-ph SNMP/Web plug-in adapter (P/N 1019070)
A
4
5
UTP 10/100
UTP 10/100
LAN
LAN
Active
Active
UPS
UPS
RS-232
RS-232
Reset
Reset
Contact
Contact
interface
interface
Front Panel – User Interface View
1 2
3
4
1 – RJ45 Connector Ethernet connection, 10Base-T or 100Base-TX
2 – LEDs Ref. specific section
3 – RS-232 port Local console connection (115200-N-8-1)
4 – Reset button HW reset
5 – RJ11 Connector Contact interface, open-collector output
SP SNMP/Web plug-in adapter (P/N 23954)
LAN
LAN
RS-232
RS-232
UPS
UTP 10/100
UTP 10/100
Active
Active
UPS
Reset
Reset
Front Panel – User Interface View
3
2 1
4
1 – RJ45 Connector Ethernet connection, 10Base-T or 100Base-TX
2 – LEDs Ref. specific section
3 – RS-232 port Local console connection (115200-N-8-1)
4 – Reset button HW reset
1-ph SNMP/Web external adapter (P/N 1019071)
reset
Net link Fault
ctive
Front View
2
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6
1 3
7
1 – RJ45 Connector Ethernet connection, 10Base-T or 100Base-TX
2 – LEDs Ref. specific section
3 – RS-232 port Local console connection (115200-N-8-1)
4 – Reset button HW reset
6 – Power-in AC adapter connection
7 – UPS port RS-232 connection to the UPS
LEDs
The various front panel LEDs have the following meaning:
Rear View
LAN / Netlink
UPS / Fail
Active
Status Meaning
No LAN connection detected Off LAN connection established, no communication On LAN connection established, receive or transmit active Blink
Status Meaning
OK / No Fault Off No UPS Connection On
Status Meaning
Fault of device Off Device OK / No fault Blink
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1.3 ARCHITECTURE

ARCHITECTURE DIAGRAM
UPS

1.4 SAFETY

10/100 Mbit/s
1:1 RS232
Windows
UTP
Contact i/f
(1-ph plug-in version only)
Linux UNIX
Local console
NOTE
only required for configuration
Ethernet
:
All maintenance and service work should be performed by qualified service personnel only.
Please read carefully the Installation Manual before installing or operating the adapters. For more information on the UPS system, please refer to the applicable Installation and User Manual.
Particularly, refer to Safety Rules, Warnings and Cautions as laid out in the cited document.
The knowledge of (and FULL compliance to) the safety instructions and the warning contained in the cited documents are THE ONLY CONDITION to avoid any dangerous situations during installation, operation, maintenance work, and to preserve the maximum reliability of the UPS system.
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2 CONSOLE INTERFACE

2.1 INTRODUCTION

The console interface provides a simple way to configure the SNMP/Web adapters through a command-line interface. Actually, the console interface provides a full set of commands, extending far beyond the adapter initial configuration and allowing access to all advanced functionalities. Nevertheless, access using the console interface (by means of a local serial connection) is normally needed only for initial configuration, when no DHCP server is available or the IP-address is not known.
The console interface can be accessed locally (serial connection) or remotely (Telnet, SSH).

2.1.1 Local connection

Local access requires a local computer connected to the adapter serial port using a straight serial cable:
Connect the SNMP adapter to a computer using a standard 1:1 serial communication cable.
Run a terminal simulator (e.g. HyperTerminal on a PC running Windows)
Configure the terminal simulator as follows:
115,200bps, 8 data bits, 1 stop bit, parity none, flow control none terminal emulation VT-100
Establish the connection and press <enter>
The default username (login) and password are ge and ge
A command-line configuration interface is entered
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2.1.2 Remote connection

The console interface can also be accessed remotely from any computer on the same subnet using either Telnet or SSH (under the hypothesis that the relevant service is running and enabled for the selected user).
TELNET
Telnet provides basic user authentication. The SNMP/Web adapter uses the standard telnet port. To start a Telnet session and connect to the adapter:
Launch a telnet client (e.g. on a PC running Windows, select Run from the Start menu and type telnet <IP>)
The default username (login) and password are ge and ge
A command-line configuration interface is entered
SSH
SSH (Secure SHell) combines user authentication with encryption, to provide a higher degree of communication security. In any case, the user access rights are the same regardless of the service/interface used.
Below is a sample SSH session using a popular SSH client (putty):
Start the SSH client application (putty.exe)
o In the Host Name section specify the card hostname or the IP address o In the Connection Type section select SSH o Select Open to launch the SSH session
NOTES The SNMP/Web adapters use the standard SSH port
The SNMP/Web adapters support both SSH v1 and SSH v2 Normally, no further settings are required. In any case, SSH protocol and version settings
are accessible on putty on the SSH category on the left-hand side menu
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Most SSH clients display the host key fingerprint at the start of the session. Make sure the fingerprint shown matches the SNMP/Web adapter fingerprint (see Encryption section for details on figuring out the SSH fingerprint)
A login window should then be available in a few seconds. The default username (login) and password are ge and ge

2.1.3 Log-on

User authentication requires inputting the username and password. Remember that:
Both username and password are case-sensitive, and are always specified in lower case
By default, only one user is defined, with username and password set to ge and ge
Depending on the user class, not all commands and settings may be available

2.1.4 Saving the settings

Apart from some network parameters, most setting are immediately active. However, the adapter will revert to the last save settings at reboot. Therefore, in order to permanently modify the SNMP/Web adapter setting, remember to save the configuration after every change.
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2.2 COMMAND LIST

The various commands are split in different groups, depending on the involved functionality, and are listed here in accordance with their group classification. The command-line interface includes a command auto-completion feature. Normally, typing a command without any parameter displays usage information on the command. A help command is also available. Note that all commands are case-sensitive.

2.2.1 General command group

The general command group consists of the following commands:
Command Parameters Description
general | network | dns | user | service |
help
list List all available commands
version Display the board FW version
logout
exit User logout
passwd
ping [hostname] | [X.X.X.X]
nvdefault Reset the configuration to factory default
nvsave Save changes to non-volatile memory
time | smtp | snmp | trap | ups | rccmd | events | log
Show help information
general shows all general commands network shows all network commands
etc …
User logout
NOTE: Auto-logout after 10 min inactivity
Change current user password
NOTE: Password length is limited to 8 chars. The command line interface may accept longer passwords, although only the first 8 characters are significant.
Ping IP address or hostname
hostname fully qualified hostname X.X.X.X IP-address
nvdump Dump configuration file (gedeups.cfg) to FTP area
Update the SNMP/Web configuration with the gedeups.cfg file from
nvupdate
upgrade
reboot
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the FTP area
NOTE: The adapter performs no checks on the received file. Make sure the file format is correct - unexpected behaviour may occur.
Start the upgrade with the uploaded firmware
NOTE: FW file to be uploaded via FTP
System restart (soft-reset)
NOTE: All unsaved changes will be lost

2.2.2 Network command group

The network command group allows to configure the board for communication over the network.
Command Parameters Description
showip Show the current network settings
arp Show ARP table
Define the network settings at boot-up (*)
boot-method
manual | dhcp | bootp
[address]
setip
[netmask] [gateway]
hostname [hostname]
dhcphost on | off
recheck mii-tool
manual static IP configuration, the device configuration (ref. setip) is used dhcp network settings retrieved from DHCP server bootp network settings retrieved from BOOTP server
Set static IP/mask/default gateway
[address] IP-address [netmask] Subnet mask [gateway] Default gateway IP-address
NOTE: network settings can be specified manually only when boot-method is set to manual
Define the full qualified domain name
[hostname] Full qualified domain name
Get the hostname from DHCP server
NOTE: This functionality is disabled (off) by default
As most network devices, SNMP/Web adapters use an auto­negotiation protocol to communicate what media technologies they support, and then select the fastest mutually supported media technology.
Running this command shows the negotiated media.
As most network devices, SNMP/Web adapters use an auto­negotiation protocol to communicate what media
speedduplex
auto | 100baseTx-FD | 100baseTx-HD | 10baseT-FD | 10baseT-HD
technologies they support, and then select the fastest mutually supported media technology.
Some passive devices, such as single-speed hubs, are unable to auto-negotiate. To handle such devices, the SNMP/Web adapter can be forced to operate in one mode, instead of auto-negotiating.
Quick network configuration menu
menu
Running this command lunches an interactive menu – follow the on-screen instructions
(*) NOTE: Network settings become effective only after a reboot. Therefore, if these settings must be modified, the following actions shall be performed in sequence:
Update the settings, using the applicable command
Save the settings – nvsave command. Always remember that unsaved setting are lost in case
of reset / reboot
Reboot the card – reboot command
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Setting the boot-method to manual has the side effect that manual-dns is also set to ON. Mind that the reverse is not true (setting boot-method to DHCP does not forced manual-dns to OFF). However, if the boot method is set through the quick network configuration menu, setting the boot-method to DHCP will also force manual-dns to OFF.
Unlike network settings, the DNS settings may become immediately active.

2.2.3 DNS command group

The dns command group allows to configure the setting for hostname address resolution.
Command Parameters Description
showdns Show detailed DNS settings
Define DNS configuration
manual-dns on | off
on Use DNS server address specified manually
off Obtain DNS server address automatically
Add a DNS Server
adddnssrv
[X.X.X.X]
[X.X.X.X] DNS server IP-address
NOTE: In order to replace a DNS server address, remove the DNS server first and then add the new one.
Delete a DNS Server
[X.X.X.X] deldnssrv
[X.X.X.X] DNS server IP-address
Test DNS settings address resolution
[host] hostname [server] DNS server IP-address (optional)
RESULT: Successful
nslookup
[host] [server]
Server: [DNS server hostname]
Address: [DNS server IP address] Name: [host] Address: [Resolved IP address for the host]
Unsuccessful
[host]: No address associated with the name
Or
[host]: Hostname lookup failure
NOTE: DNS settings may be critical for the SNMP/Web adapter operation. Incorrect DNS configuration may compromise the functionality of other network services. Therefore make sure the DNS is correctly configured, especially when a manual configuration is selected.
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2.2.4 User command group

The user command group is available only to the supervisor user, the only user who can perform user management.
Command Parameters Description
Change supervisor login name
supername [name]
[name] New supervisor username
NOTE: By default, the superuser is the only configured user with username and password set to ge and ge.
showuser Show user settings
Add a user
[user] username for the new user [telnet] 1 – access allowed / 0 – not allowed [http] 1 – access allowed / 0 – not allowed [ftp] 1 – access allowed / 0 – not allowed [access] ‘ro’ – read-only / ‘rw’ – read/write
NOTE: After entering the command, the console prompts for the password, which needs to be re-confirmed.
adduser
[user] [http] [telnet] [ftp] [access]
Mind that the password length is limited to 8 chars. The command line interface may accept longer passwords, although only the first 8 characters are significant.
Delete a user
deluser [name]
[name] User to be deleted
Modify services and access rights for a user
[user]
[user] username for the new user [telnet] 1 – access allowed / 0 – not allowed [http] 1 – access allowed / 0 – not allowed [ftp] 1 – access allowed / 0 – not allowed
moduser
[http] [telnet] [ftp] [access]
[access] ‘ro’ – read-only / ‘rw’ – read/write
NOTE: The indicated services refer to the following access methods:
Web interface Controls access with both HTTP and HTTPS protocols http
telnet
Remote console interface Controls access with both Telnet and SSH (Secure SHell)
protocols plus SFTP (Secure FTP)
ftp
File transfer Controls access with FTP
NOTE: Both username and passwords are case sensitive. It is recommended to always use lower case for both.
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2.2.5 Service command group

The service command group allows to enable/disable different services. Note that the local (serial) connection cannot be disabled.
Command Parameters Description
Enable/disable HTTP server (port:80)
http-server
https-server
ssh-server on | off
ftp-server on | off
on | off
on | off
on Web server enabled off Web server disabled
Enable/disable HTTPS server (port:443)
on Secure web server enabled off Secure web server disabled
Enable/disable SSH encryption (port:22)
on SSH encryption enabled off SSH encryption disabled
NOTE: SSH encryption enables / disables both SSH (Secure SHell) and SFTP (Secure FTP)
Enable/disable FTP server (port:21)
on FTP server enabled off FTP server disabled
Enable/disable Telnet server (port:23)
telnet-server on | off
on Telnet server enabled
off Telnet server disabled
Create new digital certificate for the HTTPS server (*)
makecert
sitename
sitename The DNS name / IP address of the adapter
Show the SSH key fingerprint (*) ssh-fingerprint
ssl-fingerprint
ca-fingerprint
Show the web server digital certificate fingerprint (also known as thumbnail) (*)
Show the digital certificate fingerprint (also known as thumbnail) for the CA Root Certificate (*)
showftp Show FTP server info and connections
showlogin Show detailed telnet/ssh login information
(*) Refer to the Encryption section for details.
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