GE 21029 User Manual

21029

2.4 GHz Triple Cordless Handset Call Waiting Caller ID Phone System User’s Guide

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

1 Notiﬁcation to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US

number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone

line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone

network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network,

the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced

radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofﬁce, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

Licensing

Licensed under US Patent 6,427,009

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

US NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

SE E M ARK ING ON BO TTO M / BA CK OF PRO DUC T

RISK OF ELECTRIC SHOCK DO NOT OPEN

WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

THE LIGHTNING FLASH AND ARRO

W HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE

PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

THE EXCL AMATION POINT W ITHIN THE TRIANGL E IS

A WARNING S IGN ALERTIN G YOU OF IMPORTANT INSTRUC TIONS ACCOMPANYI NG THE PRO DUCT

CAUTION:

Table of Contents

EQUIPMENT APPROVAL INFORMATION .........2

NTERFERENCE INFORMATION ....................3

ICENSING ............................................3

EARING AID COMPATIBILITY (HAC) .........3

ABLE OF CONTENTS ..............................4

FCC RF R I

NTRODUCTION .......................................6

ANDSET LAYOUT ..................................8

ASE LAYOUT ........................................9

ANDSET CHARGE CRADLE LAYOUT .........9

ARTS CHECKLIST ................................10

NSTALLATION ......................................11

I I I C C S

NSWERING SYSTEM SETUP ..................14

V C S V R A R A A M L

ADIATION EXPOSURE STATEMENT 6

ELEPHONE JACK REQUIREMENTS ........10

NSTALLATION GUIDELINES ................. 11

NSTALLING THE HANDSET BATTERY .....12

NSTALLING THE PHONE .....................12

ONNECTING THE AC POWER .............13

ONNECTING THE TELEPHONE LINE ......13

ETTING THE VOICE PROMPT LANGUAGE 13

OICE TIME/DAY STAMP AND REAL TIME

LOCK ............................................14

PEAKER VOLUME ............................14

OICE INSTRUCTION ..........................15

ECORDING THE OUTGOING

NNOUNCEMENT ..............................15

EVIEWING AND CHOOSING THE

NNOUNCEMENT ..............................16

NSWERING SYSTEM OPERATION ........16

ESSAGE COUNTER .........................16

EAVING A MESSAGE ........................17

SCREENING CALLS FROM THE BASE .....17

AILBOX INDICATOR .........................17

ESSAGES PLAYBACK .......................17

EMORY FULL .................................18

RASING MESSAGES .........................18

EAVING A MEMO ............................19

ELEPHONE SETUP ...............................19

ROGRAMMING THE TELEPHONE ...........19

TANDBY SCREEN ............................19

ROGRAMMABLE FUNCTIONS .............. 19

OOM MONITOR .............................. 19

ANDSET SETUP ..............................20

ANGUAGE ...............................21

ANDSET NAME .......................21

INGER TONE ...........................22

INGER VOLUME .......................22

VIP M

ELODY ............................23

TORING VIP MELODY ............23

HANGING A STORED VIP MELODY

ECORD ..............................24

EVIEWING AND DELETING STORED

VIP M

EY TONE ................................24

M R

ING SELECT ...........................25

ECURITY CODE .......................26

REA CODE .............................27

EGISTRATION ...........................27

E-REGISTRATION .....................28

LOBAL DE-REGISTRATION ..........29

EFAULT SETTING .....................29

ELODY RECORD ..........24

ESSAGE ALERT ......................25

TELEPHONE OPERATION .........................30

HARGE INDICATOR ...........................30

AKING CALLS ................................30

NSWERING CALLS ...........................30

PEAKERPHONE OPERATION ...................30

NSWERING A CALL W/SPEAKERPHONE 30

AKING A CALL W/SPEAKERPHONE .....31

ALL TIMER .....................................31

UTO STANDBY ...............................31

INGER HI/LOW/OFF SHORTCUT ......32

LASH/CALL WAITING .......................32

UMBER REDIAL ..............................32

XIT ...............................................33

AGE .............................................33

ANDSET TO HANDSET PAGING ...33

AGING FROM BASE/GROUP PAGE 33

UTE ............................................34

ECEIVER VOLUME CONTROL ..............34

O NOT DISTURB (DND) .................34

NTERCOM OPERATION ...........................34

AKING AN INTERCOM CALL .......34

ECEIVING AN INTERCOM CALL ....35

DVANCED INTERCOM FEATURES .........35

ECEIVING AN INCOMING TELEPHONE

ALL DURING AN INTERCOM CALL

SING INTERCOM WITH EXTERNAL

ELEPHONE CALLS .................35

WO-WAY CALLING ..................36

HREE-WAY CALLING ................36

RANSFERRING EXTERNAL CALLS TO

EMORY ............................................37

STORING NAME & NUMBER IN MEMORY S I

NSERTING A PAUSE IN THE DIALING

S R

THER HANDSETS .................36

TORING THE LAST NUMBER DIALED ...38

EQUENCE (OF A STORED NUMBER) ....38

EVIEWING RECORDS STORED IN MEMORY

HANGING RECORDS STORED IN MEMORY

ELETING RECORDS STORED IN MEMORY

IALING A NUMBER FROM MEMORY ....39

HAIN DIALING FROM MEMORY ..........39

ALLER ID (CID) ................................40

CID E

RROR CODES ..........................40

ECEIVING CID RECORDS ..................41

TORING CID RECORDS (IN CALLER ID

EMORY) .......................................41

EVIEWING CID RECORDS .................41

TORING CID RECORDS IN INTERNAL

EMORY ........................................42

IALING A CID NUMBER ...................42

ELETING A CID RECORD ..................43

ELETING ALL CID RECORDS .............43

EMOTE ACCESS ..................................44

ORDLESS HANDSET .........................44

NSWERING SYSTEM INDICATOR .........44

CREENING CALLS FROM THE HANDSET 44

CCESSING THE ANSWERING SYSTEM

FROM ANOTHER LOCATION .................45

EMORY FULL .................................45

HANGING THE BATTERY .......................46

ATTERY SAFETY PRECAUTIONS ..........46

ELT CLIP AND OPTIONAL HEADSET .........47

ONNECTING THE BELT CLIP ...............47

ONNECTING AN OPTIONAL HEADSET TO

THE HANDSET ..................................47

ISPLAY MESSAGES .............................47

ANDSET SOUND SIGNALS ....................50

ROUBLESHOOTING GUIDE .....................50

ENERAL PRODUCT CARE ......................52

AUSES OF POOR RECEPTION .................53

CCESSORY INFORMATION .....................53

NDEX ................................................54

ERVICE .............................................56

IMITED WARRANTY ..............................57

.39

SAVE THESE INSTRUCTIONS

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a mininum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Introduction

CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

Congratulations on purchasing the GE Triple Cordless Handset Telephone System. This system operates in the 2.4 GHz frequency range, and is unique to conventional cordless telephones. When the base is connected to electrical power and a telephone line, you can place a fully-featured cordless handset anywhere electrical power is available.

Features:

• 2.4 GHz digital spread spectrum technology

• Handset to handset Intercom

• 3-way Conference

• Call Waiting and Caller ID Compatible

• VIP melody

• Up to 50 Name and Number Memory Dialing

• Answering machine with 3 maiboxes

• Expandable up to 4 handsets (by purchase of optional Model 21009A Handset with recharge cradle)

NOTE: Spread Spectrum technology does not need the feature of changing channel.

This telephone has been designed to be simple to use, however, you can reach its full potential more quickly by taking a few minutes to read this Instruction Book. This telephone is a multifunction product for use with Call Waiting and Caller ID services available from your local telephone company.

Your Caller ID Call Waiting phone allows you to:

• View the name and telephone number of a caller (Call Waiting Caller ID) while you are on the phone.

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 40 Caller ID messages sequentially.

• Know who called while you are on the other line or when you were away.

• Screen unwanted calls, eliminate harassment from annoying calls, or to get prepared before answering a call.

IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.

IMPORTANT: In order to use all of the features of this telephone, you must subscribe to two separate services available from your local telephone company: the standard Name/Number Caller ID Service to know who is calling when the phone rings and Call Waiting Caller ID Service to know who is calling while you are on the phone.

Handset Layout

display

Speaker

del

(delete button)

cid/vol

(caller ID/volume button)

TALK/END/call back

(button)

review (button)

play/stop (button)

*exit (button)

redial (button)

(page/intercom button)

page/int

format/conf

(format/conference button)

SPKR

(speaker button)

skip (button)

# pause/ringer

(button)

erase button

mem

(memory button)

ﬂash/answerer (button)

mute/prog

(mute/program button)

Base Layout

Message counter

SPEAKER DAY/CHECK

HOUR

in use/charging (indicator)

PAGE (button)

answer on/off

(button)

PLAY/STOP 2

(button/indicator)

announce 1

(button)

announce 2

(button)

del

(button)

Microphone

REVIEW (button)

PLAY/STOP 1 (button/indicator)

Handset Charge Cradle Layout

MINUTE

LANGUAGE

(button)

PLAY/STOP 3

(button/indicator)

vol (buttons)

memo

(button)

DO NOT DISTURB

(button)

SKIP (button)

charge indicator

Parts Checklist

Make sure your package includes the items shown here.

Base

AC power adaptor

Telephone line

cord

3 Handsets

2 Handset Charge Cradles

3 Belt clips

Telephone Jack Requirements

To use this phone, you need an RJ11C (CA11A) type modular phone telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to ﬁnd out how to get one installed.

3 Batteries

and battery

compartment

doors

Wall plate

Modular

telephone

line jack

Installation

INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If such interference continues, move the cordless telephone farther away from these appliances. Certain other communications devices may also use the 2.4 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. Typical devices that may use the 2.4 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is speciﬁcally designed for wet locations.

• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.

Installation Guidelines

• Install telephone near both a telephone (modular) jack and an electrical power outlet.

• Avoid sources of noise, such as a window by a busy street, and electrical noise, such motors, microwave ovens, and ﬂuorescent lighting.

• Avoid heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight.

• Avoid areas of excessive moisture or extremely low temperature.

• Avoid dusty locations.

• Avoid other cordless telephones or personal computers.

Installing the Handset Battery

BLACK WIRE

RED WIRE

BATTERY

PRESS DOWN FIRMLY

NOTE: You must connect the handset battery before use.

1. Connect battery pack plug to jack inside compartment on base.

NOTE: It is important to maintain the polarity (black and red wires) to the jack inside the compartment as shown in the illustration. To ensure proper battery installation, the connector is keyed and can be inserted only one way.

2. Install compartment cover and snap into place.

3. Place the handsets in the charging cradles.

Allow handsets to charge for 16 hours prior to ﬁrst use. If you don’t properly charge the handsets, battery performance is compromised.

NOTE: If the battery is not properly installed in the handset, or if the battery pack is not properly connected to the jack inside the battery compartment. “NO BATTERY” shows in the display when the handset is placed in the charging cradle.

Installing the Phone

Choose the best location to install your base and handset charge cradle. Your base and handset charge cradle should be placed on a level surface such as a desk or table top.

Connecting the AC (Electrical) Power

1. On the base, plug one end of the power adaptor cord into the power jack on the back of the base and the other end into an electrical outlet.

CAUTION: Use only the ATLINKS USA, Inc. power adaptor 5-2596 that came with this unit. Using other power adaptors may damage the unit.

2. Plug the handset charge cradle into an electrical outlet.

NOTE:

indicator on the handset charge cradle turns on to indicate the handset battery is charging.

The in use/charging indicator on the base and the charge

Connecting the Telephone Line

On the base, plug the one end of the telephone line cord into the jack on the back of the base and the other end into a modular wall phone jack.

Setting the Voice Prompt Language

The default voice prompt language is English. To change the answering system’s voice prompt language,

• Press the LANGUAGE button to change to the FRENCH voice prompt. The unit announces “ counter.

• Press the LANGUAGE button again to change to the SPANISH voice prompt. The unit announces “SELECCION ESPANOL the message counter.

OPTION FRANCAISE “ and Fr shows in the message

” and SP shows in

NOTE: To change to “English”, press the LANGUAGE button again.

NOTE: In remote access mode, the system follows the selected language.

The voice prompt language cannot be switched remotely.

Answering System Setup

This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system.

• Press the answer on/off button to turn the answering system on and off. The message counter indicator lights when the answering system is on. The indicator blinks when you have messages.

NOTE: The answering system displays “- -” when it is off.

Voice Time/Day Stamp and Real Time Clock

1. Make sure the answering system is ON.

2. Press and hold the DAY/CHECK button to set the day of the week.

3. Press and hold the HOUR button to set the hour (a.m. or p.m.). Example: 12AM, 1AM, or 12PM, 1PM.

4. Press and release the MINUTE button to advance the clock in one minute intervals. Press and hold to increase by 5-minute increments.

5. After the time is set, the real time clock will be displayed on the handset within 1 minute.

NOTE: You must set the day manually. You may choose to set the time manually, or you can allow the time to be set automatically through the Caller ID service. If you subscribe to Caller ID service, the current time is set automatically when you receive your ﬁrst CID record.

Speaker Volume

Use the vol ( or ) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum.

Voice Instruction

If you need additional assistance, press the REVIEW button in standby mode and follow the voice instructions.

Recording the Outgoing Announcement

For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible.

You may record 2 outgoing announcements in the answerer or choose the default for your current outgoing announcement.

1. Make sure the answering system is

2. Press and hold the announce 1 or announce 2 button until the speaker announces “RECORD ANNOUNCEMENT AFTER TONE“.

3. Begin speaking after you hear the beep.

4. Release the button when you ﬁnish your announcement.

NOTE: If you choose not to record an outgoing announcement, a default announcement plays instead. To return to the default announcement after you have recorded your own outgoing announcement, press the announce 1 or 2 button and release it when you hear the beep.

Sample Outgoing Announcement

1) Sample Single Mailbox Outgoing Announcement

Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name, number and a brief message after the tone, and I’ll get back to you. Thanks.

NOTE: The maximum recording time for the outgoing announcement is 2 minutes.

2) Sample Multi-Mailbox Outgoing Announcement

Hi, this is (use your name here), We can’t answer the phone right now, so please press 1 to direct your message to (name 1), press 2 to direct your message to (name 2), press 3 to direct your message to (name 3). Leave your name, number and a brief message after the tone, and we’ll get back to you soon. Thanks.

ON.

Reviewing and Choosing the Announcement

Press and release the announce 1 button to review and select this one as your outgoing announcement. Or, press and release the announce 2 button to review and select this one as your outgoing announcement.

Answering System Operation

This section discusses the buttons and features on the answering system.

Message Counter

The message counter gives you a numeric display of how many messages you have. See below for the details.

a) Message counter has a number displayed without ﬂashing - No new

messages. Shows total number of old messages.

b) Message counter has a ﬂashing number displayed - There are new

messages. Shows total number of old and new messages.

c) Message counter has bars ( - - ) - Answerer is off. d) Message counter has an “ e) Message counter has a “

since power up or after power failure.

f) Message counter has a six horizontal bars ﬂashing on the display -

MEMO recording.

g) Message counter has a “

incoming calls and recording an incoming call.

h) Message counter has “

remotely.

i) Message counter has a “

1 or Announcement 2 is selected as an current outgoing announcement during Announcement selection and announcement recording/playing.

j) Message counter has “

current voice prompt during language selection.

k) Message counter has “Fr “ on the display - French is selected as the

current voice prompt during language selection.

l) Message counter has “

current voice prompt during language selection.

F “ ﬂashing on the display - Memory is full.

CL” ﬂashing on the display - Clock is not set

AN “ ﬂashing on the display - Answering

LA” - The answering machine is being accessed

A1 “ or “A2 “ on the display - Announcement

EN “ on the display - English is selected as the

SP “ on the display - Spanish is selected as the

NOTE: While the messages are playing, the message counter will display the messages in the order they were received.

NOTE: The maximum recording time for each message is 3 minutes and the total recording time of this unit is 20 minutes.

Leaving a Message

After the answerer gets the line and plays the outgoing announcement, the caller can enter the mailbox number (1, 2 or 3) during the play of outgoing announcement or within the 2 seconds after the end of outgoing annoucement and then leave a message in that speciﬁc mailbox.

2. If there is no entry of mailbox number during that period, then your message will be left in the default mailbox 1.

Screening Calls from the Base

1. When the answering machine answers the call, listen while the caller leaves a message (to determine who is calling).

2. To speak to the caller, pick up the handset, and press the TALK/END/ call back or SPKR buttons.

The answering system automatically stops recording when you activate the handset or pick up an e

TIP: Make sure the volume on the base is set loud enough to hear your incoming calls.

xtension phone.

Mailbox Indicator

The mailbox button/indicators inform you of messages for each individual mailbox and whether they are new or old.

Mailbox button/indicator is on; stored messages. Mailbox button/indicator is off; no messages.

Mailbox button/indicator is ﬂas

hing; new messages.

Messages Playback

The message counter and the base mailbox button/indicators (PLAY/STOP 1, 2 or 3) let you know when you have message(s) or new message(s). To play

the messages, press the corresponding PLAY/STOP 1, 2 or 3 button. While a message is playing, you may do the following:

• Press the corresponding PLAY/STOP 1, 2, or 3 button to stop the message playback.

• Press and release the REVIEW button to restart the current message.

• Press and release the REVIEW button twice to go to the previous message.

• Press and release the SKIP button to go to the next message.

• Press the del button to erase the current message.

Memory Full

When the answering system memory is full, the system answers after 10 rings. You should erase some messages so the answering system may record new messages.

Erasing Messages

You may erase messages in the following three ways:

To erase a message while it is playing

1. Press and release the respective mailbox button (PLAY/STOP 1 or PLAY/ STOP 2 or PLAY/STOP 3)

2. Press REVIEW and SKIP button to select and play the message you want to erase.

3. Press the del button, the current message is erased, and the next message plays.

To erase all previously played Messages in a mailbox

1. Make sure the phone is OFF (not in talk mode)

2. Press the del button, the answerer will announce “TO ERASE MESSAGES, PRESS MAILBOX”.

3. Press the mailbox button (PLAY/STOP 1 or PLAY/STOP 2 or PLAY/STOP 3).

4. The answerer will announce “ALL MESSAGES ERASED MAILBOX X “.

To erase a message from the handset :

1. Press the ﬂash/answerer button on the handset

2. Press the play/stop (key 2) followed by the mailbox number on the handset (eg. Press key 2 and then key 3 to play messages in mailbox in mailbox 3)

3. Press the erase (key 0) on the handset to erase a message during playback.

NOTE: Erased messages cannot be restored.

Leaving a Memo

RAYMOND

HANDSET 1

11:30

ROOM MONITOR

HANDSET SETUP

Use the memo feature to leave a message.

1. Press the memo button and it will announce “TO RECORD, PRESS AND

HOLD MAILBOX

2. Press and hold the PLAY/STOP 1, 2, or 3 button. You must hold the button until you ﬁnish recording the memo.

3. Begin speaking after it announces “RECORD MESSAGE”.

4. Release the mailbox button when ﬁnished.

”

Telephone Setup

Programming the Telephone Standby Screen

The handset displays the handset number and user name.

Programmable Functions

The system uses a menu structure to give you access to all of the builtin features. You may program the following items in main menu: Room Monitor and Handset Setup.

Room Monitor

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/prog button to go to the main menu.

3. Press the cid/vol ( or ) button to scroll to ROOM MONITOR.

4. Press mute/prog button and ROOM MONITOR EXTENSION?

ROOM MONITOR

EXTENSION ?

ROOM MONITOR

HANDSET 2

ROOM MONITOR

HANDSET 1

shows in the

display.

5. Press the handset number of the handset being monitored.

NOTE: When this phone system is expanded (up to 4 handsets by purchase of optional Model 21009A handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3, and HANDSET 4 respectively.

6. If handset 1 is the room monitoring initiator, the following displays will be shown.

Calling handset 1 Called handset 2

NOTE: If handsets have been named, then the name will be displayed on LCD instead of handset numbers.

NOTE: During the room monitoring, it will emit a beep tone if there are incoming calls. You may press TALK/END/call back button to answer the call and quit the room monitor mode.

NOTE: Press the *exit button on the handset to exit the room monitor. NOTE: After you initiate the room monitor, you can switch to use handset

speakerphone to do the room monitoring by pressing the SPK button on the initiater handset.

Handset Setup

You may program the following items: Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key

Tone ON/OFF, Message Alert, Ring Select, Security Code, Area Code, Registration, De-Registration and Default Setting.

During programming, you may press the *exit button at any time to exit the menu and go to the sub-menu and keep the previous setting.

Language

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol ( or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

Press the cid/vol ( or ) button to scroll to the SET LANGUAGE menu.

6. Press mute/prog button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP shows in the display.

7. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP or use the cid/vol ( or ) button to scroll to the desired language. English is the default setting.

8. Press the mute/prog button to save your selection. You will hear a conﬁrmation tone and the selected language shows in the display.

Handset Name

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol ( or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

Press the cid/vol ( or ) button to scroll to the HANDSET NAME menu.

6. Press mute/prog button to enter the menu. HANDSET NAME shows in the display.

7. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for 1 second, press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the ﬁrst and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I. Press the 8 key for the letter T; press the 4 key twice for the letter H.

NOTE: If you make a mistake, use the del button to backspace and delete one character at a time.

8. Press the mute/prog button to save your name. You will hear a conﬁrmation tone and the handset name shows in the display.

Ringer Tone

You may choose from ten different ringer tones and ten different melodies.

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol ( or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

5. Make sure the ringer is turned on. See Ringer Volume section.

6. Press the cid/vol ( or ) button to scroll to the RINGER TONE menu.

7. Press mute/prog button to enter the menu. SET RINGER TONE 01 in the display. “01” is default setting.

8. Use the cid/vol ( or ) button to scroll to the desired setting. You will hear a sample of the ringer tone you select.

9. Press the mute/prog button to save your selection. You will hear a conﬁrmation tone and the selected ringer tone shows in the display.

NOTE: Numbers 1 through 10 are for ringer tone and 11 through 20 are for melodies.

shows

Ringer Volume

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol ( or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

5. Press the cid/vol ( or ) button to scroll to the RINGER VOLUME menu.

6. Press mute/prog button to enter the menu. SET RINGER 1HI 2LOW 3OFF shows in the display.

7. Use the touch tone pad on the handset to select 1, 2 or 3, or use the cid/ vol (

 or ) button to scroll to your selection. HI is the default setting.

8. Press the mute/prog button to save your selection. You will hear a conﬁrmation tone and the new volume setting shows in the display.

NOTE: If you turn the ringer OFF, the ringer off icon “ ” shows in the display.

VIP Melody

This feature allows you to assign a speciﬁc melody to someone whose call, you want to get your attention. When a VIP melody is assigned and that person calls, the VIP melody will ring instead of the normal ring. You may choose from 10 different polyphonic melodies and 10 different ring tones.

NOTE: This feature only works when the following conditions are met; You have subscribed to caller ID and you have your caller ID record transferred to the memory. (Refer to Transferring CID Records To Memory).

Storing VIP Melody

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol ( or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

5. Press the cid/vol

6. Press mute/prog button to enter the menu. VIP 1 shows in the display.

7. Press the cid/vol location (VIP 01 to VIP 10).

NOTE: If the memory location is occupied, the memory location and stored melody and number appear in the display. If the memory location is empty,

EMPTY shows in the display.

( or ) button to scroll to the VIP MELODY menu.

( or ) button to select the VIP melody memory

8. Press the mute/prog button. SELECT MEMORY shows in the display for 2 seconds and then display the user memory record for the user to select.

NOTE: If the memory dialing storage is empty, “NO USER MEMORY” shows in the display.

9. Press the cid/vol ( or ) button to select the desired memory record.

10. Press the mute/prog button to conﬁrm your selection. The display shows VIP MELODY.

NOTE: If the desired number was previously stored in one of 10 VIP melody records, “DUPLICATE NUMBER” shows in the display.

11. Press the cid/vol ( or ) button to select the melody. You will hear a sample of the melody you select.

12. Press mute/prog button to conﬁrm your selection. The selected number and melody will show in the display for 2 seconds.

Changing a Stored VIP Melody Record

1. Use the Storing VIP Melody procedure from item 1 to 12.

2. Then, REPLACE VIP # ? shows in the display, you must press mute/prog button on the handset to conﬁrm replacement.

NOTE: To change a stored melody in a VIP melody location, you must ﬁrst delete it and then re-enter a new melody.

Reviewing and Deleting Stored VIP Melody Record

1. Press the mute/prog button to enter VIP MELODY menu.

2. Use the cid/vol ( or ) button to scroll to the desired VIP melody record.

3. If you want to delete the information, press the del button on the handset while the entry displays. The display show DELETE VIP # ?

4. Press del again to conﬁrm. You will hear a conﬁrmation tone and VIP# DELETED shows in the display.

Key Tone

This feature lets you turn off the key tone at night or in a quiet environment.

1. Make sure your phone is

2. Press the mute/prog button to go to the main menu.

OFF (not in talk mode).

3. Press cid/vol ( or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

5. Press the cid/vol ( or ) button to scroll to the KEY TONE menu.

6. Press mute/prog button to enter the menu. SET KEY TONE 1ON 2OFF shows in the display.

7. Use the touch tone pad on the handset to select 1 or 2, or use the cid/vol ( or ) button to scroll to your selection. 1ON is the default setting.

8. Press the mute/prog button to conﬁrm. You will hear a conﬁrmation tone and the key tone setting shows in the display.

Message Alert (for answering machine)

This feature sets your answering machine to give alert tone for every 10 seconds when there are new messages.

1. Make sure your phone is

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol ( or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

5. Press the cid/vol ( or ) button to scroll to the MESSAGE ALERT menu.

6. Press mute/prog button to enter the menu. NEW MSG ALERT 1ON 2OFF shows in the display.

7. Use the touch-tone pad to enter the selection, or use the cid/vol ( button to scroll to the 1ON or 2OFF. The default setting is 2OFF.

8. Press the mute/prog button to conﬁrm. You will hear a conﬁrmation tone and the new setting shows in the display.

OFF (not in talk mode).

 or )

Ring Select (for answering machine)

This feature lets you select the number of times you want to phone to ring before the answering system answers a call.

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol ( or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

5. Press the cid/vol ( or ) button to scroll to the RING SELECT menu.

6. Press mute/prog button to enter the menu. RING SELECT 3 4 5 6 TS shows in the display.

7. Use the cid/vol ( or ) button to scroll to the your selection. The default setting is 5.

8. Press the mute/prog button to conﬁrm. You will hear a conﬁrmation tone and the new setting shows in the display.

NOTE: If you select Toll Saver (TS) the unit answers after the 3rd ring if there are NEW messages, OR the unit answers after the 5th ring if there are NO new messages. This allows user to access their answerer from another location and then hang up after 4 rings to save long distance charges.

Security Code (for answering machine)

You can access the answering system from a tone dialing telephone in another (remote) location. The security code is required for remote access, and it prevents unauthorized access to your answering system.

1. Make sure your phone is

OFF (not in talk mode).

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol (

 or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

5. Press the cid/vol ( or ) button to scroll to the SECURITY CODE menu.

6. Press mute/prog button to enter the menu.

SECURITY CODE 1 2 3 shows

in the display.

7. Use the touch-tone pad to enter your new 3-digit security code. The default setting is 123

8. Press the mute/prog button to conﬁrm. You will hear a conﬁrmation tone and the new security code shows in the display.

NOTE: If you make a mistake, use the del button to backspace and erase the wrong digit.

Area Code

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol ( or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

5. Press the cid/vol (

6. Press mute/prog button to enter the menu. SET AREA CODE - - - shows in the display. The default setting is - - -.

7. Use the touch-tone pad to enter your 3 digit area code.

8. Press the mute/prog button to conﬁrm. You will hear a conﬁrmation tone and the new area code shows in the display.

NOTE: To restore the default setting to - - -, press and release del when “SET AREA CODE” shows in the display.

 or ) button to scroll to the AREA CODE menu.

Registration

This setting may be made with the expandable handsets. Your handsets are pre-registered and ready to use. It is not recommended the handsets be registered again unless absolutely necessary.

1. Make sure your phone is

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol ( or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

5. If necessary, press the cid/vol ( REGISTRATION menu. Then, press mute/prog button to enter the menu. REGISTRATION ? 1YES 2NO shows in the display. The default is 2NO.

6. Use the touch-tone pad to select ( or ) button to scroll to 1YES or 2NO.

7. If you select

HOLD BASE page WAIT FOR BEEP shows in the display.

1YES, press the mute/prog button to conﬁrm your selection.

OFF (not in talk mode).

 or ) button to scroll to the

1 for YES or 2 for NO. Or use the cid/vol

8. Press and hold the PAGE button on the base unit until you hear a long tone at the handset. HANDSET X REGISTERED shows in the handset display, where

X is the handset number. You will hear a conﬁrmation

tone.

NOTE: After you have registered one handset, wait 10 seconds before registering another handset to ensure successful registration.

De-Registration

Deregistration cancels registration. During the de-registration process, keep the handset near the base.

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol (

4. Press mute/prog button to conﬁrm.

5. If necessary, press the cid/vol ( DEREGISTRATION menu. Then, press mute/prog button to enter the menu. DEREGISTRATION? 1YES 2NO shows in the display. The default is 2NO.

6. Use the touch-tone pad to select ( or ) button to scroll to 1YES or 2NO.

WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is reregistered.

7. Select NO, if you do not want to deregister.

8. If you select 1YES, press the mute/prog button and MOVE NEAR TO

displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the

BASE

display.

9. Press the touch-tone pad to select ) button to scroll to 1YES or 2NO.

10. If you select

DE-REGISTER ..... shows in the display followed by a conﬁrmation tone.

Then HANDSET X DEREGISTERED shows in the display to conﬁrm the handset is deregistered.

 or ) button to scroll to HANDSET SETUP.

 or ) button to scroll to the

1 for YES or 2 for NO. Or use the cid/vol

1YES or 2NO, or use the cid/vol ( or

YES, press the mute/prog button to conﬁrm.

NOTE: When you complete the deregistration process, “HANDSET NEEDS REGISTRATION” shows in the display. To use the handset, you must

Global De-registration

If one or more handsets becomes lost, you should de-register all handsets to ensure proper system operation. Follow the steps below to deregister all handsets at the same time.

NOTE: Before starting global de-registration procedure, let all handsets sit idle for 20 seconds.

1. Press and hold the PAGE button on the base until the in use/charging indicator on the base ﬂashes.

2. Press and hold the PAGE button on the base again until the in use/ charging indicator on the base ﬂashes rapidly.

3. Press and release the PAGE button on the base once. All handsets are deregistered and HANDSET NEEDS REGISTRATION shows in the display.

Default Setting

As you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings.

1. Make sure your phone is OFF (not in talk mode).

2. Press the mute/prog button to go to the main menu.

3. Press cid/vol ( or ) button to scroll to HANDSET SETUP.

4. Press mute/prog button to conﬁrm.

5. Press the cid/vol ( or ) button to scroll to the DEFAULT SETTING menu.

6. Press the mute/prog button to enter the menu. DEFAULT SETTING 1YES 2NO shows in the display.

7. Use the touch-tone pad to select 1YES or 2NO, or use the cid/vol ( or ) button to move the cursor to 1YES or 2NO. 2NO is the default setting.

NOTE: If you choose “YES” all the settings in the programmable menu are returned to factory default setting.

8. Press the mute/prog button to save your selection. You will hear a conﬁrmation tone.

Telephone Operation

Charge Indicator

When the in use/charging indicator on the base or the charge indicator on the extra charger is lit, the handset is correctly seated in the cradle and is charging.

Making Calls

1. Pick up the handset, and press the TALK/END/call back button. Listen for a dial tone.

2. Dial the number you want to call, or dial the number ﬁrst then press the TALK/END/call back button.

3. When ﬁnished, press the TALK/END/call back button to hang up.

Answering Calls

1. When the phone rings, pick up the handset, and press the TALK/END/ call back button.

2. When ﬁnished, press TALK/END/call back to hang up.

NOTE: Adjust the handset volume by pressing the cid/vol ( or ) button during a call.

Speakerphone Operation

Answering a Call with Speakerphone

1. When the phone rings, press the SPKR button on the handset.

2. When ﬁnished, press the SPKR button again to hang up.

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