GE 21018 User Manual

2.4 GHz Dual Cordless Handset Call Waiting Caller ID Speakerphone System User’s Guide

21018

We bring good things to life.

EQUIPMENT APPROVAL INFORMATION

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C.

20402. Please specify stock number 004-000-00345-4 when ordering copies.

HEARING AID COMPATIBILITY (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

US NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

TABLE OF CONTENTS

EQUIPMENT APPROVAL INFORMATION ...... 2

INTERFERENCE INFORMATION .................. 2

HEARING AID COMPATIBILITY (HAC) ...... 2

TABLE OF CONTENTS ............................ 3

FCC RF RADIATION EXPOSURE STATEMENT5

INTRODUCTION .................................... 5

HANDSET LAYOUT ............................... 7

BASE LAYOUT ..................................... 8

HANDSET CHARGE CRADLE LAYOUT ........ 8

PARTS CHECKLIST ................................ 9

TELEPHONE JACK REQUIREMENTS ....... 9

INSTALLATION .................................... 10

INSTALLATION GUIDELINES ............... 10

INSTALLING THE PHONE ................... 11

CONNECTING THE AC (ELECTRICAL)

POWER ......................................... 11

CONNECTING THE TELEPHONE LINE ... 11 INSTALLING THE HANDSET BATTERY .. 12

PROGRAMMING THE TELEPHONE ........... 13

STANDBY SCREEN .......................... 13

PROGRAMMING FUNCTIONS ............. 13

ROOM MONITOR ........................ 13

HANDSET SETUP ........................ 14

LANGUAGE ............................ 14

HANDSET NAME ..................... 14

RINGER TONE ........................ 15

RINGER VOLUME .................... 15

VIP MELODY ......................... 15

STORING VIP MELODY ............ 16

CHANGING A STORED VIP MELODY

RECORD ................................ 17

REVIEWING AND DELETING STORED

VIP MELODY RECORD ............. 17

AREA CODE ........................... 17

KEY TONE ............................. 17

REGISTRATION ........................ 17

DE-REGISTRATION ................... 18

GLOBAL DE-REGISTRATION ....... 19

DEFAULT SETTING ................... 19

TELEPHONE OPERATION ...................... 20

CHARGE INDICATOR ........................ 20

MAKING CALLS ............................. 20

ANSWERING CALLS ........................ 20

CALL TIMER .................................. 20

AUTO STANDBY ............................. 21

RINGER HI/LOW/OFF .................. 21

FLASH/CALL WAITING .................... 21

LAST NUMBER REDIAL .................... 21

EXIT ............................................ 22

PAGE ........................................... 22

HANDSET TO HANDSET PAGING .... 22

PAGING ALL HANDSETS FROM A

HANDSET .................................. 22

PAGING FROM THE BASE/GROUP

PAGE ....................................... 23

WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

CAUTION:

RISK OF ELECTRIC SHOCK DO NOT OPEN

THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT.

MUTE .......................................... 23

RECEIVER VOLUME CONTROL ........... 23

DO NOT DISTURB (DND) .............. 23

HANDSET SPEAKERPHONE OPERATION 23 ANSWERING A CALL WITH THE

HANDSET ...................................... 23

MAKING A CALL WITH THE HANDSET .24

INTERCOM OPERATION ........................ 24

MAKING AN INTERCOM CALL ........ 24

RECEIVING AN INTERCOM CALL ..... 25

ADVANCED INTERCOM FEATURES ....... 25

RECEIVING AN INCOMING TELEPHONE CALL DURING AN INTERCOM CALL .25 USING INTERCOM WITH EXTERNAL

TELEPHONE CALLS ...................... 25

TWO-WAY CALLING ....................... 25

THREE-WAY CALLING ..................... 25

TRANSFERRING EXTERNAL CALLS TO

OTHER HANDSETS ......................... 26

MEMORY.......................................... 26

STORING A NAME AND NUMBER IN

MEMORY ...................................... 26

STORING THE LAST NUMBER DIALED 27 INSERTING A PAUSE IN THE DIALING SEQUENCE (OF A STORED NUMBER).27 REVIEWING RECORDS STORED IN

MEMORY ...................................... 28

CHANGING RECORDS STORED IN

MEMORY ...................................... 28

DELETING RECORDS STORED IN

MEMORY ...................................... 28

DIALING A NUMBER FROM MEMORY .28

CHAIN DIALING FROM MEMORY ........ 29

CALLER ID (CID) .............................. 29

CID ERROR CODES ........................ 29

RECEIVING CID RECORDS ................ 29

STORING CID RECORDS (IN CALLER ID

MEMORY)..................................... 30

REVIEWING CID RECORDS ............... 30

STORING CID RECORDS IN INTERNAL

MEMORY ...................................... 31

DIALING A CID NUMBER ................. 31

DELETING A CID RECORD ............... 32

DELETING ALL CID RECORDS .......... 32

CHANGING THE BATTERY ..................... 33

BATTERY SAFETY PRECAUTIONS ....... 33

BELT CLIP AND OPTIONAL HEADSET ...... 34

CONNECTING THE BELT CLIP ............ 34

CONNECTING AN OPTIONAL HEADSET TO

HANDSET ................................ 34

THE

DISPLAY MESSAGES ........................... 34

HANDSET SOUND SIGNALS ................. 37

TROUBLESHOOTING GUIDE .................. 37

GENERAL PRODUCT CARE ................... 39

CAUSES OF POOR RECEPTION .............. 40

SERVICE ........................................... 40

INDEX .............................................. 42

LIMITED WARRANTY ........................... 44

ACCESSORY INFORMATION ................... 45

SAVE THESE INSTRUCTIONS

FCC RF RADIATION EXPOSURE STATEMENT

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a mininum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”

For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

INTRODUCTION

CAUTION: When using telephone equipment, there are basic safety

instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.

Congratulations on purchasing the GE Dual Cordless Handset Telephone System. This system operates in the 2.4 GHz frequency range, and is unique to conventional cordless telephones. When the base is connected to electrical power and a telephone line, you can place a fully-featured cordless handset anywhere electrical power is available.

Features:

• 2.4 GHz digital spread spectrum technology

• Handset to Handset Intercom

• 3-way Conference/Call Transfer

• Call Waiting and Caller ID Compatible

• VIP Melody

• Up to 50 Name and Number Memory Dialing

• Do Not Disturb

• Room Monitor Between Handset and Handset

• Expandable up to 4 handsets (by purchase of optional Model 21009A handset with recharge cradle)

This telephone has been designed to be simple to use, however, you can reach its full potential more quickly by taking a few minutes to read this Instruction Book. This

telephone is a multifunction product for use with Call Waiting and Caller ID services available from your local telephone company.

Your Caller ID Call Waiting phone allows you to:

• View the name and telephone number of a caller (Call Waiting Caller ID) while you are on the phone.

• Identify callers before you answer the phone.

• View the time and date of each incoming call.

• Record up to 40 Caller ID messages sequentially.

• Know who called while you are on the other line or when you were away.

• Screen unwanted calls, eliminate harassment from annoying calls, or to get prepared before answering a call.

IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.

IMPORTANT: In order to use all of the features of this telephone, you must subscribe to two separate services available from your local telephone company: the standard Name/Number Caller ID Service to know who is calling when the phone rings and Call Waiting Caller ID Service to know who is calling while you are on the phone.

HANDSET LAYOUT

display

del

(delete button)

TALK/END/

callback (button)

*exit (button)

redial (button)

page/int

(page/intercom button)

format/conf

(format/conference button)

cid/vol (up or down arrow)

(caller ID/volume button)

SPKR

(speaker button)

#pause/ringer

(button)

mem

(memory button)

flash (button)

mute/prog

(mute/program button)

BASE LAYOUT

PAGE (button)

Back Side

HANDSET CHARGE CRADLE LAYOUT

in use/charge (indicator)

do not disturb (button)

AC power supply

charge (indicator)

PARTS CHECKLIST

Make sure your package includes the items shown here.

Dual Handsets Belt clipsAC power supply

Base

Telephone line cord Handset Charge Cradle

TELEPHONE JACK REQUIREMENTS

To use this phone, you need an RJ11C type modular phone telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to find out how to get one installed.

Modular telephone line jack

Two Handset battery packs

Wall plate

INSTALLATION

INSTALLATION NOTE: Some cordless telephones operate at frequencies that

may cause interference to nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances. Certain other communications devices may also use the 2.4 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. Typical devices that may use the 2.4 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some longrange cordless telephone systems.

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.

INSTALLATION GUIDELINES

• Install telephone near both a telephone (modular) jack and an electrical power outlet.

• Avoid sources of noise, such as a window by a busy street, and electrical noise, such motors, microwave ovens, and fluorescent lighting.

• Avoid heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight.

• Avoid areas of excessive moisture or extremely low temperature.

• Avoid dusty locations.

• Avoid other cordless telephones or personal computers.

INSTALLING THE PHONE

Choose the best location to install your base and handset charge cradle. Your base and handset charge cradle should be placed on a level surface such as a desk or table top.

CONNECTING THE AC (ELECTRICAL) POWER

1. On the base, plug one end of the power supply cord into the power jack on the back of the base and the other end into an electrical outlet.

CAUTION: Use only the ATLINKS USA, Inc. power supply 5-2648 that came with this unit. Using other power supplies may damage the unit.

2. Plug the handset charge cradle into an electrical outlet.

NOTE: When the handset is placed in the cradle, the charge indicator on the base and the charge indicator on the handset charge cradle turns on to indicate the handset battery is charging.

CONNECTING THE TELEPHONE LINE

On the base, plug the one end of the telephone line cord into the jack on the back of the base and the other end into a modular wall phone jack.

INSTALLING THE HANDSET BATTERY

NOTE: You must connect the handset battery before use.

1. Push down on the top of the battery compartment cover (located on the back of each handset) and remove the cover.

2. Lift the battery pack and connect it's plug to the jack inside the compartment.

NOTE: It is important to maintain the polarity (black and red wires) to the jack inside the compartment as shown in the illustration.

3. Close the battery compartment by pushing the cover up until it snaps into place.

4. Place the handsets in the charging cradles.

Allow handsets to charge for 16 hours prior to first use. If you don’t properly charge the handsets, battery performance is compromised.

BATTERY

BLACK WIRE

PRESS DOWN FIRMLY

NOTE: If the battery is not properly installed in the handset, or if the battery pack is not properly connected to the jack inside the battery compartment. "NO BATTERY" shows in the display when the handset is placed in the charging cradle.

RED WIRE

PROGRAMMING THE TELEPHONE

STANDBY SCREEN

The handset displays the handset number and user name.

USER NAME

HANDSET X

PROGRAMMING FUNCTIONS

The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Room Monitor, Handset Setup.

ROOM MONITOR

1. Make sure your phone is OFF (not in talk mode).

2. Press the MUTE/PROG button to go to the main menu.

> ROOM MONITOR

HANDSET SETUP

3. Press CID/VOL (/\ or V) button to scroll to ROOM MONITOR.

4. Press MUTE/PROG button to enter ROOM MONITOR menu,

MONITOR EXTENSION?

shows in the display.

5. Use the touch tone pad to enter the handset number to be monitored, either 1 or 2.

6. The receiving handset will turn on the microphone and the originating handset will turn on the earpiece to monitor sound from the receiving handset.

NOTE: For room monitoring mode to work, the originating handset must NOT be on the cradle.

ROOM

NOTE: While in room monitoring mode, the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call. You may press the TALK/END/CALLBACK button to quit room monitor and answer the call.

NOTE: While in room monitoring mode, the originating handset can be switched to monitor by speaker mode by pressing the SPKR button once. Switch back to earpiece by pressing the TALK/END/CALLBACK button once.

NOTE: Press the *EXIT button on the handset to exit room monitor mode.

HANDSET SETUP

1. Make sure your phone is OFF (not in talk mode).

2. Press the MUTE/PROG button to go to the main menu.

3. Press CID/VOL (/\ or V) button to scroll to HANDSET SETUP.

4. Press MUTE/PROG button to confirm and you may program the following items:

Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone ON/OFF, Area Code, Registration, Deregistration and Default Setting.

During programming, you may press the *EXIT button at any time to exit the menu and return to the sub-menu.

Make sure your phone is OFF (not in talk mode)

LANGUAGE

1. Press the CID/VOL (/\ or V) button to scroll to the SET LANGUAGE menu.

2. Press MUTE/PROG button to enter the menu.

2FRA 3ESP

shows in the display.

3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the CID/VOL (/\ or V) button to scroll to the desired language. English is the default setting.

4. Press the MUTE/PROG button to save your selection. You will hear a confirmation tone and the selected language shows in the display.

HANDSET NAME

1. Press the CID/VOL (/\ or V) button to scroll to the HANDSET NAME menu.

2. Press MUTE/PROG button to enter the menu. the display.

SET LANGUAGE 1ENG

HANDSET NAME

shows in

3. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.

NOTE: If you make a mistake, use the DEL button to backspace and delete one character at a time.

4. Press the MUTE/PROG button to save your name. You will hear a confirmation tone and the handset name shows in the display.

RINGER TONE

You may choose from ten different ringer tones and ten different melodies.

1. Make sure the ringer is turned on. See Ringer On/Off section.

2. Press the CID/VOL (/\ or V) button to scroll to the RINGER TONE menu.

3. Press MUTE/PROG button to enter the menu.

SET RINGER TONE 01

shows in the display. "01" is default setting.

4. Use the CID/VOL (/\ or V) button to scroll to the desired setting (1 through

20). You will hear a sample of the ringer tone/melody you select.

5. Press the MUTE/PROG button to save your selection. You will hear a confirmation tone and the selected ringer tone shows in the display.

RINGER VOLUME

1. Press the CID/VOL (/\ or V) button to scroll to the RINGER VOLUME menu.

2. Press MUTE/PROG button to enter the menu.

3OFF

shows in the display.

SET RINGER 1HI 2LOW

3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the CID/ VOL (/\ or V) button to scroll to your selection. HI is the default setting.

4. Press the MUTE/PROG button to save your selection. You will hear a confirmation tone and the new volume setting shows in the display.

NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.

VIP MELODY

This features allow you to assign a specific melody to someone you want to get your attention when the person calls. When a VIP melody is assigned and that person calls, the unit rings the normal ring for the first ring and then follows with VIP melody ring. You may choose from ten different polyphonic melodies and may store up to 10 VIP records.

NOTE: This feature ONLY works when the following conditions are met.

1. You have subscribed to Caller ID.

2. You have your Caller ID record previously transferred to the memory. (Refer to Storing CID Records in Internal Memory). “NO USER MEMORY” will show in the display to remind the user to do CID record transfer first.

STORING VIP MELODY

1. With handset in standby mode.

2. Press MUTE/PROG button once to display the submenus; ROOM

MONITOR and HANDSET SETUP.

3. Press the CID/VOL (/\ or V) button to scroll to the HANDSET SETUP.

4. Press MUTE/PROG button to enter into this HANDSET SETUP.

5. Press the CID/VOL (/\ or V) button to scroll to VIP MELODY submenu.

6. Press MUTE/PROG button to select VIP melody feature and then

display VIP 1 record.

- If VIP1 does NOT contain any specific number/records, it will display

EMPTY

7. Press CID/VOL (/\ or V) button to select the specific VIP melody

memory location (10 VIP locations) that does not contain any record.

8. Press MUTE/PROG button to display

NOTE: If the memory location does not contain any CID memory records and you are trying to mark a specific record as VIP MELODY, then "SELECT MEMORY" will not be displayed. Instead, “NO USER MEMORY” will display in prompt to alert the user.

SELECT MEMORY

9. Press CID/VOL (/\ or V) button to view the records from memory to be

selected as VIP.

10. Press MUTE/PROG button to confirm and then display

to wait for the melody tone selection.

VIP MELODY

11. Press CID/VOL (/\ or V) button to select from melody 01 to melody 10

(a testing tone is generated while making melody selection)

12. Press MUTE/PROG button to confirm.

NOTE: If the desired number/record was previously stored in any one of the ten VIP melody records, "DUPLICATE NUMBER" shows in the display.

CHANGING A STORED VIP MELODY RECORD

Use the Storing VIP Melody procedure to change the number of a selected record and replace the old phone number with new phone number.

When

REPLACE VIP# ?

shows in the display, you must press MUTE/PROG

button on the handset to confirm replacement.

REVIEWING AND DELETING STORED VIP MELODY RECORD

1. Press the MUTE/PROG button to enter to VIP MELODY menu.

2. Use the CID/VOL (/\ or V) button to scroll to the desired VIP

Melody Record.

3. If you want to delete the information, press the DEL button on the

handset while the entry displays. The display show

DELETE VIP# ?

4. Press DEL again to confirm. You will hear a confirmation tone and

VIP# DELETED

show in the display.

AREA CODE

1. Press the CID/VOL (/\ or V) button to scroll to the AREA CODE menu.

2. Press MUTE/PROG button to enter the menu.

SET AREA CODE - - -

shows in the display.

3. Use the touch-tone pad to enter your 3-digit area code.

4. Press the MUTE/PROG button to confirm. You will hear a confirmation tone and the new area code shows in the display.

NOTE: To restore the default setting to - - -, press and release DEL when “SET AREA CODE” shows in the display.

KEY TONE

1. Press the CID/VOL (/\ or V) button to scroll to the KEY TONE menu.

2. Press MUTE/PROG button to enter the menu.

SET KEY TONE 1ON 2 OFF

shows in the display.

3. Use the touch tone pad on the handset to select 1 or 2, or use the CID/ VOL (/\ or V) button to scroll to your selection. 1ON is the default setting.

4. Press the MUTE/PROG button to confirm and the key tone setting shows in the display.

REGISTRATION

This setting may be made with the handsets only. Your dual handsets are pre-registered and ready to use. It is not recommended that handset be registered again unless absolutely necessary.

1. If necessary, press the MUTE/PROG button to go to the REGISTRATION menu. The default is 2 NO.

2. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the CID/ VOL (/\ or V) button to scroll to 1 YES or 2 NO.

3. If you select 1 YES, press the MUTE/PROG button to confirm your selection.

HOLD BASE PAGE WAIT FOR BEEP

shows in the display.

4. Press and hold the page button on the base unit until you hear a long tone at the handset.

HANDSET X REGISTERED

shows in the handset

display, where X is the handset name. You will hear a confirmation tone.

DE-REGISTRATION

This setting may be made with the handsets only. De-registration cancels registration. During the de-registration process, keep the handset near the base.

1. If necessary, press the MUTE/PROG button to scroll to the DEREGISTRATION menu. The default is 2 NO.

2. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the CID/ VOL (/\ or V) button to scroll to 1 YES or 2 NO.

WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset's telephone features cannot be used until the handset is re-registered.

3. Select NO, if you do not want to de-register.

4. If you select 1 YES, press the MUTE/PROG button and

BASE

displays for 2 seconds, then

CONFIRM? 1 YES 2 NO

MOVE NEAR TO

appears in the

display.

5. Press the touch-tone pad to select or V) button to scroll to

1 YES

2 NO

, or use the CID/VOL (/\

6. If you select YES, press the MUTE/PROG button to confirm. You will hear a confirmation tone. Then

HANDSET X DEREGISTERED

shows in the

display to confirm the handset is deregistered.

NOTE: When you complete the de-registration process, “HANDSET NEEDS REGISTRATION” shows in the display. To use the handset, you must register

the handset.

GLOBAL DE-REGISTRATION

If one or more handsets becomes lost, you should de-register all handsets to ensure proper system operation. Follow the steps below to de-register both handsets at the same time.

1. Press and hold the page button on the base until the IN USE/CHARGE indicator on the base flashes.

2. Press and hold the page button on the base again until the IN USE/ CHARGE indicator on the base flashes rapidly.

3. Press and release the page button on the base once. All handsets are deregistered and

HANDSET NEEDS REGISTRATION

shows in the display.

DEFAULT SETTING

As you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings.

1. Press the CID/VOL (/\ or V) button to scroll to the DEFAULT SETTING menu.

2. Press the MUTE/PROG button to enter the menu.

1YES 2NO

3. Use the touch-tone pad to select 1 YES or 2 NO, or use the CID/VOL (/\ or V) button to move the cursor to 1 YES or 2 NO. 2 NO is default setting.

NOTE: If you choose “YES” all the settings in the programmable menu are returned to factory default setting.

4. Press the MUTE/PROG button to save your selection. You will hear a confirmation tone.

shows in the display.

DEFAULT SETTING

TELEPHONE OPERATION

CHARGE INDICATOR

When the IN USE/CHARGE indicator is lit, the handset is correctly seated in the cradle and is charging.

MAKING CALLS

1. Pick up the handset, and press the TALK/END/CALLBACK button. Listen for a dial tone.

2. Dial the number you want to call, or dial the number first then press the TALK/END/CALLBACK button.

3. When finished, press the TALK/END/CALLBACK button to hang up.

ANSWERING CALLS

1. When the phone rings, pick up the handset, and press the TALK/END/ CALLBACK button.

2. When finished, press TALK/END/CALLBACK to hang up.

NOTE: Adjust the handset volume by pressing the CID/VOL (/\ or V) button during a call.

CALL TIMER

After you press the TALK/END/CALLBACK button on the handset, the builtin call timer shows on the display and counts the length of time of the call in minutes and seconds.

PRE-DIALING

1. Make sure the phone is OFF (not in talk mode).

2. Enter the telephone number you want to call. The telephone number shows in the handset display.

3. Press the TALK/END/CALLBACK button on the handset, and the number automatically dials.

NOTE: You may enter up to 32 pre-dial digits. NOTE: If you want to delete the pre-dial number you entered, press the DEL

button until all of the digits are erased.

AUTO STANDBY

If you place the handset in the cradle while the handset is off the hook (during a call), the call is automatically disconnected.

RINGER HI/LOW/OFF

There are two ways to set the ringer to HI/LOW/OFF. One is the traditional way as described in the Programming Functions; Handset Setup; Ringer Volume menus. The other one is this short cut to ringer menu.

1. Make sure the phone is OFF (not in talk mode).

2. Press the #PAUSE/RINGER button to display

3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the CID/ VOL (/\ or V) button to scroll to your selection. HI is the default setting.

4. Press #PAUSE/RINGER button again to save and display the new selection for a few seconds.

1HI 2LOW 3OFF.

FLASH/CALL WAITING

If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display.

• To connect to the waiting call, press the FLASH button on the handset, and your original call is put on hold.

• To switch between the two calls, press the FLASH button.

TIP: Do not press the TALK/END/CALLBACK button on the handset to activate a custom calling service, such as call waiting, or call will disconnect.

LAST NUMBER REDIAL

You may redial a number up to 32 digits long. To quickly redial the last number you dialed:

1. Press the TALK/END/CALLBACK button.

2. Press the REDIAL button.

-OR-

3. Press the REDIAL button first, then use the CID/VOL (/\ or \/) button to select the desired redial number.

- Press the CIDCID/VOL (/\ ) to review the oldest call and scroll toward the most recent calls (higher numbers).

- Press the CIDCID/VOL (\/ ) to review the newest call and scroll to older calls (lower numbers).

NOTE: You may choose from three last dialed numbers.

4. Press the TALK/END/CALLBACK button. The number dials automatically.

If you get a busy signal and want to keep dialing the number, press the REDIAL button to quickly redial the number.

EXIT

Press the *EXIT button to exit a menu function and return to the standby screen.

PAGE

The page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual.

HANDSET TO HANDSET PAGING

Dual handsets are respectively named as Handset 1 and Handset 2.

1. Make sure the phone is OFF (not in talk mode).

2. Press and release the PAGE/INT button on a handset. P

EXTENSION?

3. Use the touch-tone pad to enter the handset number you want to page.

4. To cancel the page, press the *EXIT button.

shows in the display.

AGING

PAGING ALL HANDSETS FROM A HANDSET

1. Make sure the originating phone is OFF (not in talk mode).

2. Press and release the PAGE/INT button on a handset.

EXTENSION?

3. Use the touch-tone pad to enter the handset number you want to page. (1= to page Handset 1, 2=to page handset 2, etc., and 5=to page all handsets)

4. To cancel the page, press the *EXIT or PAGE/INT button. On the originating handset, you may press TALK/END/CALLBACK.

shows in the display.

PAGING

PAGING FROM THE BASE/GROUP PAGE

Use the base-only to page both registered handsets at the same time.

1. Press the page button on the base. All handsets beep for two minutes, and

PAGING FROM BASE

2. To cancel the page, press the page button on the base, or press the TALK/END/CALLBACK button or the *EXIT button on each handset.

shows on each handset’s display.

MUTE

To have a private, off-line conversation, use the MUTE feature. The party on the telephone line cannot hear you, but you can hear them.

1. Press the MUTE/PROG button. The handset display shows

2. Press the MUTE/PROG button to cancel and return to your phone conversation.

MUTE ON

RECEIVER VOLUME CONTROL

When the handset is ON (in talk mode) you may adjust the receiver volume by pressing the CID/VOL (/\ or \/) button. There are four volume levels to choose from. When the maximum or minimum volume level is reached, the phone beeps twice. VOL 1 is minimum and VOL 4 is maximum.

DO NOT DISTURB (DND)

DND allows you to mute the ringer of the handset.

In the standby mode, press and hold the DO NOT DISTURB button on the base. The DND backlit indicator will light and handset display.

To cancel, press DO NOT DISTURB again.

DO NOT DISTURB

shows in

HANDSET SPEAKERPHONE OPERATION

NOTE: If you are using the speakerphone, remain close to handset so the

party you are speaking to can hear you.

ANSWERING A CALL WITH THE HANDSET

1. When the phone rings, press the SPKR button on the handset.

2. When finished, press the SPKR button again to hang up.

MAKING A CALL WITH THE HANDSET

1. Make sure the phone is OFF (not in talk mode).

2. Dial the desired number,

Press the CID/VOL ( ^ or V ) button to select the desired record,

Press MEM button and then use CID/VOL ( ^ or V ) button to scroll to desired memory record.

3. Press SPKR to dial number

4. When finished, press the SPKR button again to hang up.

NOTE: If you are using the handset and want to switch to the speakerphone, press the SPKR button, press SPKR again to end conversation. If you are using the speakerphone and want to switch to the handset, press the TALK/END/ CALLBACK button, press TALK/END/CALLBACK again to end conversation.

INTERCOM OPERATION

The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line. And since the telephone line is not in use, you may still receive incoming calls.

MAKING AN INTERCOM CALL

1. Make sure the phone is OFF (not in talk mode).

2. Press the PAGE/INT button on the handset.

3. Use the touch-tone pad to select the handset you want to page.

NOTE: To cancel page, press the PAGE/INT button again or the *EXIT button on the sending handset.

4. Wait for the person at the receiving handset to press the PAGE/INT button.

NOTE: If the receiving handset does not answer within two minutes, the intercom call is automatically canceled. The originating handset displays “NO ANSWER”.

5. When finished, press the *EXIT button or PAGE/INT button on either handset to deactivate the intercom.

NOTE: The system is expandable up to 4 handsets (by purchase of optional Model 21009A handset with recharge cradle). When 4 handsets are registered, the system can handle 2 separate intercom operations at once, for example, 1st handset intercoms with 2nd handset while 3rd handset intercoms with 4th handset.

RECEIVING AN INTERCOM CALL

When you receive an intercom call, your handset beeps. To answer the call press the PAGE/INT button or TALK/END/CALLBACK button.

ADVANCED INTERCOM FEATURES

RECEIVING AN INCOMING TELEPHONE CALL DURING AN INTERCOM CALL

If you receive a telephone call during an intercom call, the intercom call is immediately terminated and both handsets ring. Either handset user may press the TALK/END/CALLBACK button to answer the call.

USING INTERCOM WITH EXTERNAL TELEPHONE CALLS

During a telephone call, you may use the intercom/paging function to page another handset and have an off line, private (two-way) intercom conversation. You may also have a three-way conversation between the external caller and the handsets, or you may transfer the external telephone call to another handset.

NOTE: Before you intercom/page another handset, you must decide whether you want to create a two-way or a three-way conversation.

TWO-WAY CALLING

1. During an external call, press the PAGE/INT button, and use the touchtone pad to enter the handset number (1 or 2) you want to call.

NOTE: The receiving handset presses the PAGE/INT button to answer the intercom call. Both intercom users may speak privately. The external caller will not hear the intercom conversation.

2. When finished, press the *EXIT button or PAGE/INT button to end the intercom call, return to the talk mode, and resume your original telephone conversation.

THREE-WAY CALLING

1. During an external call, press the PAGE/INT key.

EXTENSION?

shows in the display.

2. Use the touch-tone pad to select Handset 1 or Handset 2. You will hear a paging tone and

NOTE: “PAGING FROM...” shows in the display on the receiving handset, and the receiving handset presses the PAGE/INT or TALK/END/CALLBACK button to answer the intercom.

PAGING

shows in the originating handset’s display.

3. When the receiving handset connects, press the FORMAT/CONF button on the originating handset to conference with the receiving handset and the external caller.

CONFERENCE

shows in the display on the

originating and receiving handsets.

NOTE: A handset can enter conference mode directly by pressing TALK/ END/CALLBACK on the second handset during a call.

LINE ON HOLD

TRANSFERRING EXTERNAL CALLS TO OTHER HANDSETS

During an external call, you may transfer the external call to another handset.

1. Press the PAGE/INT button on the originating handset to put an external call on hold, and then page the receiving handset.

2. Use the touch-tone pad on the handset to select Handset 1 or Handset 2. You will hear a paging tone. display, and

PAGING FROM...

3. When the receiving handset connects, press the TALK/END/CALLBACK button on the originating handset to transfer the call.

-OR-

4. Press the TALK/END/CALLBACK button on the originating handset to transfer the call. If the receiving handset does not answer within 30 seconds, the originating handset rings back and displays

PAGING

shows on the originating handset’s

shows on the receiving handset’s display.

CALLBACK

. If

the originating handset does not answer within 20 seconds, the call is automatically dropped.

MEMORY

You may store fifty 15-character names and 20-digit telephone numbers in the handset memory.

STORING A NAME AND NUMBER IN MEMORY

1. Make sure the phone is OFF (not in talk mode).

2. Press the MEM key to display

3. Press the desired memory location button (01 through 50) or use the CID/VOL (/\ or \/) button to scroll to desired the memory location.

NOTE: If the memory location is occupied, the memory location number and stored name and telephone number appear in the display. If the memory location is empty, “EMPTY” appears in the display.

SELECT MEMORY 01-50

4. Press the MEM key. The display shows

5. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.

NOTE: If you make a mistake press the DEL button to backspace and erase the wrong character(s) or number(s).

6. Press the MEM key to confirm and save the record. The display shows

ENTER TEL NUMBR

7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including pauses (press #PAUSE button)), and press the MEM key again to save the record. The unit beeps to confirm.

NOTE: The system treats PAUSES as delays or spaces in the dialing sequence.

ENTER NAME

8. To enter another name and number in a different memory location, return to step 2 and repeat the process.

STORING THE LAST NUMBER DIALED

1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.

2. Press the REDIAL button on the handset.

3. Press the MEM button to save. You will hear a confirmation tone.

NOTE: If the redial number has more than 20 digits, it cannot be stored in memory.

INSERTING A PAUSE IN THE DIALING SEQUENCE (OF A STORED NUMBER)

Press the # button on the handset’s touch-tone pad to insert a delay in dialing sequence when a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as one digit in the dialing sequence.

REVIEWING RECORDS STORED IN MEMORY

1. Make sure the phone is OFF (not in talk mode).

2. Press the MEM key to display

3. Press the CID/VOL (/\ or \/) buttons to scroll the records, or use the handset’s touch-tone pad to enter the memory location number.

SELECT MEMORY 01-50

CHANGING RECORDS STORED IN MEMORY

Follow the procedure for Storing Names and Numbers in Memory, except replace a stored telephone number with a new one.

DELETING RECORDS STORED IN MEMORY

1. Make sure the phone is OFF (not in talk mode).

2. Press the MEM key to display

3. Press the CID/VOL (/\ or \/) button to scroll to the record you want to delete or use the touch-tone pad to enter the desired memory location.

4. Press the DEL button to mark the record for deletion. The display shows

5. Press the DEL button to delete the record.

NOTE: If you don’t want to change or delete a record, simply press the *EXIT button, or wait for one minute to exit the review mode automatically.

DELETE?

SELECT MEMORY 01-50

DELETED

shows in the display.

+ 64 hidden pages