GE 21006 User Manual

21006

2.4 GHz Dual Handset Call Waiting
Caller ID Cordless Telephone
User’s Guide

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1

EQUIPMENT APPROVAL INFORMATION

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance
with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment
published by ACTA.

1 Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number and Ringer
Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your
telephone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all
of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all
devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your
line as determined by the REN, you should contact your local telephone company.

Notes

• This equipment may not be used on coin service provided by the telephone company.

•Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if
you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.

2 Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required. Where
prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1)
promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and
(3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E
of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures
where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations.
If these changes are expected to affect the use or performance of your telephone equipment, the telephone
company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

INTERFERENCE INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference; and (2) This device must accept any interference received, including interference
that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).

•Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving
antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television
technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet,
“How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government
Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.

HEARING AID COMPATIBILITY (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

US NUMBER IS LOCATED ON THE CABINET BOTTOM

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

2

TABLE OF CONTENTS

EQUIPMENT APPROVAL INFORMATION........ 2

INTERFERENCE INFORMATION ................... 2

HEARING AID COMPATIBILITY (HAC)........ 2

INTRODUCTION ..................................... 5

HANDSET LAYOUT ................................. 7

BASE LAYOUT ...................................... 8

HANDSET CHARGE CRADLE LAYOUT ......... 8

PARTS CHECKLIST ................................. 9

MODULAR JACK REQUIREMENTS .......... 9

IMPORTANT INSTALLATION INFORMATION.. 10

IMPORTANT INSTALLATION GUIDELINES ...10

INSTALLING THE PHONE .........................11

CONNECTING THE AC

(ELECTRICAL) POWER ........................11

CONNECTING THE T ELEPHONE LINE ..... 12

WALL MOUNTING THE BASE ............. 12

PROGRAMMABLE FUNCTIONS ............... 12

USING THE SOFT KEYS .................... 12

LANGUAGE ............................. 12

AREA CODE ............................ 13

RINGER TONE ......................... 13

TONE/PULSE ........................... 14

REGISTRATION ......................... 14

HANDSET DE-REGISTRATION ...... 15

GLOBAL DE-REGISTRATION ......... 16

WALKIE T ALKIE ........................ 16

DEFAULT SETTING .................... 17

BASIC OPERATION............................... 17

CHARGE INDICATOR ......................... 17

MAKING A CALL ............................. 17

ANSWERING A CALL ........................ 18

CALL T IMER .................................... 18

AUTO STANDBY .............................. 18

RINGER ON/OFF SWITCH ................. 18

WARNING: TO PREVENT FIRE OR
ELECTRICAL SHOCK HAZARD, DO
NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE.

F

LASH/CALL WAITING ...................... 19

LAST NUMBER REDIAL ..................... 19

HOLD ............................................ 19

EXIT ............................................. 19

PAGE ............................................ 20

HANDSET TO HANDSET PAGING ......... 20

PAGING FROM THE BASE/

GROUP PAGE ................................. 20

MUTE ........................................... 20

TEMPORARY T ONE DIALING ............... 20

RECEIVER V OLUME CONTROL ............. 21

INTERCOM ......................................... 21

MAKING AN INTERCOM CALL ..... 21

RECEIVING AN INTERCOM CALL ... 22

ADVANCED INTERCOM FEATURES ........ 22

RECEIVING AN INCOMING

TELEPHONE CALL DURING AN

INTERCOM CALL ................... 22

U

SING INTERCOM WITH

EXTERNAL T ELEPHONE CALLS ... 22

TWO-WAY CALLING ........................ 22

THREE-WAY CALLING ...................... 23

TRANSFERRING EXTERNAL CALLS TO

OTHER HANDSETS .......................... 23

MEMORY........................................... 24

STORING NAMES AND NUMBERS IN

MEMORY ....................................... 24

STORING A REDIAL NUMBER ............. 25

INSERTING A PAUSE IN THE DIALING

SEQUENCE ..................................... 25

CAUTION:

RISK OF ELECTRIC SHOCK
DO NOT OPEN

THE LIGHTNING FLASH
AND ARROW HEAD
WITHIN THE TRIANGLE
IS A WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE THE
PRODUCT.

CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE
PERSONNEL.

SEE MARKING ON BOTTOM / BACK OF PRODUCT

THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING THE
PRODUCT.

3

REVIEWING, CHANGING, OR DELETING

INFORMATION STORED IN MEMORY .... 25

DIALING A NUMBER FROM MEMORY ... 26

CHAIN DIALING FROM MEMORY ......... 27

CALLER ID ........................................ 27

CALLER ID ERROR CODES ................ 28

RECEIVING AND STORING CALLER ID

RECORDS ....................................... 28

REVIEWING THE CALLER ID LIST ....... 29

STORING CALLER ID RECORDS IN

PHONE’S MEMORY .................... 29

THE

DIALING A CALLER ID NUMBER ......... 30

DELETING THE CURRENT CALLER ID

RECORD ........................................ 31

DELETING ALL CALLER ID RECORDS .. 31

CHANGING THE BATTERY ...................... 32

BATTERY SAFETY PRECAUTIONS ......... 32

BELT CLIP AND OPTIONAL HEADSET ....... 33

CONNECTING THE BELT CLIP .............. 33

CONNECTING AN OPTIONAL HEADSET

THE HANDSET ............................. 33

TO

DISPLAY MESSAGES ............................ 34

HANDSET SOUND SIGNALS .................. 35

TROUBLESHOOTING GUIDE ................... 36

GENERAL PRODUCT CARE .................... 39

CAUSES OF POOR RECEPTION ............... 39

SERVICE ............................................ 40

ACCESSORY ORDER FORM ................... 41

LIMITED W ARRANTY ............................ 44

SAVE THESE INSTRUCTIONS

4

INTRODUCTION

CAUTION: When using telephone equipment, there are basic safety

instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.

Congratulations on purchasing the GE Dual Cordless Handset Telephone
System. This system operates in the 2.4 GHz frequency range, and is unique
to conventional cordless telephones. When the base is connected to electrical
power and a telephone line, you can place a fully-featured cordless handset
anywhere electrical power is available.

Features:

• 2.4 GHz digital technology

• Handset to handset Intercom

• 2-way and 3-way Conference/Call Transfer

• Call Waiting and Caller ID Compatible

•Tone/Pulse Dialing

• Up to 50 Name and Number Memory Dialing
This telephone has been designed to be simple to use, however, you can

reach its full potential more quickly by taking a few minutes to read this
Instruction Book. This telephone is a multifunction product for use with Call
Waiting and Caller ID services available from your local telephone company.

Your Caller ID Call Waiting phone allows you to:

•View the name and telephone number of a caller (Call Waiting Caller ID).

• Identify callers before you answer the phone.

•View the time and date of each incoming call.

•Record up to 40 Caller ID messages sequentially.

• Know who called while you are on the other line or when you were away.

•Screen unwanted calls, eliminate harassment from annoying calls, or to
get prepared before answering a call.

5

IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.

IMPORTANT: In order to use all of the features of this telephone, you must
subscribe to two separate services available from your local telephone
company: the standard Name/Number Caller ID Service to know who is
calling when the phone rings and Caller ID with Call Waiting Service to know
who is calling while you are on the phone.

INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs, microwave ovens, and VCRs. To
minimize or prevent such interference, the base of the cordless telephone
should not be placed near or on top of a TV, microwave ovens, or VCR. If such
interference continues, move the cordless telephone farther away from these
appliances. Certain other communications devices may also use the 2.4 GHz
frequency for communication, and, if not properly set, these devices may
interfere with each other and/or your new telephone. Typical devices that may
use the 2.4 GHz frequency for communication include wireless audio/video
senders, wireless computer networks, multi-handset cordless telephone
systems, and some long-range cordless telephone systems.

6

HANDSET LAYOUT

soft keys

talk/callback button

redial button

page/int button

redial

*

display

format/conference button

e

r

e

n

f

c

n

e

o

c

c

a

l

l

b

a

c

k

TALK

i

n

t

1

2

ghi

4

5

pqrs

7

8

tone

0

format

abc

jkl

tuv

oper

v

l

o

v

/

d

i

c

v

flash

ringerpage

def

3

mno

6

wxyz

9

pause

#

cid/vol (up or down
arrow) buttons

flash button

ringer button

*tone button

#pause button

7

BASE LAYOUT

charge indicator

Back Side

HANDSET CHARGE CRADLE LAYOUT

in use/page indicator

in use/
page

charge

page

page button/indicator

antenna

charge

charge indicator

8

AC power supply

PARTS CHECKLIST

Make sure your package includes the items shown here.

e

r

e

n

f

c

n

e

o

e

r

e

n

f

c

n

e

o

c

v

c

a

l

l

b

format

a

c

k

l

o

v

/

in use/
page

charge

page

TALK

d

i

c

v

r
e
d

i
a

l

l

f

ringerpage

i

n

t

def

abc

1

3

2

mno

ghi

jkl

4

6

5

wxyz

pqrs

tuv

7

9

8

pause

tone

oper

#

0

*

c

v

c

a

l

l

b

format

a

c

k

l

o

v

/

TALK

d

i

c

v

r

e

h

d

s

i
a

l

h
s
a

fla

ringerpage

i

n

t

def

abc

1

3

2

mno

ghi

jkl

4

6

5

wxyz

pqrs

tuv

7

9

8

pause

tone

oper

#

0

*

Base

AC power supply

Dual Handsets Belt clip

Telephone line

Handset Charge Cradle

charge

Mounting

pedestal

cord

MODULAR JACK REQUIREMENTS

You need an RJ11C type modular jack, which is the most
common type of phone jack and might look like the one pictured
here. If you don’t have a modular jack, call your local phone
company to find out how to get one installed.

9

IMPORTANT INSTALLATION INFORMATION

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.

• Never touch non-insulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

•Temporarily disconnect any equipment connected to the phone such as
faxes, other phones, or modems.

IMPORTANT INSTALLATION GUIDELINES:

• Install telephone near both a telephone (modular) jack and an electrical
power outlet.

•Avoid sources of noise, such as a window by a busy street, and electrical
noise, such motors, microwave ovens, and fluorescent lighting.

•Avoid heat sources, such as heating air ducts, heating appliances,
radiators, and direct sunlight.

•Avoid areas of excessive moisture or extremely low temperature.

•Avoid dusty locations.

•Avoid other cordless telephones or personal computers.

10

INSTALLING THE PHONE

Choose the best location to install your base and handset charge cradle.
Your base and handset charge cradle should be placed on a level surface
such as a desk or table top, or you may mount the base on a wall.

charge

CONNECTING THE AC (ELECTRICAL) POWER

1. On the base, plug one end of the power supply cord into the power jack
on the back of the base and the other end into an electrical outlet.

CAUTION: Use only the ATLINKS USA, Inc. power supply 5-2489 that
came with this unit. Using other power supplies may damage the unit.

2. Plug the handset charge cradle into an electrical outlet.

NOTE: The charge indicator on the base and the charge indicator on the
handset charge cradle turns on to indicate the handset battery is charging.

Allow the system to charge for 12 hours prior to first use. If you don’t
properly charge the system, battery performance is compromised.

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CONNECTING THE TELEPHONE LINE

On the base, plug the one end of the telephone line cord into the jack on
the back of the base and the other end into a modular wall phone jack.

WALL MOUNTING THE BASE

NOTE: For best results, leave the base on a flat surface during initial charging

before you hang it on the wall.

1. Turn the base over.

2. Attach the wall mounting pedestal by first inserting the tabs on the open
edge of the pedestal into the slots on the lower portion of the bottom of
the base. Then push down and snap the pedestal into place.

3. Slip the mounting holes (on the back of the pedestal) over the wall plate
posts and slide the unit down into place. (Wall plate not included.)

PROGRAMMABLE FUNCTIONS

This system uses a menu structure and soft key function buttons to give
you access to all of the built-in features.

USING THE SOFT KEYS

There are three buttons under the display box which represent several soft
key (programmable) functions. Use the buttons to activate the soft key icons
that appear in the display box. You may program the following items with the
soft keys: Language, Area Code, Ringer Tone, Tone/Pulse, Registration,
Deregistration, Walkie-Talkie, and Default Setting.

LANGUAGE

Make sure your phone is OFF (not in TALK mode).

1. Press the MENU soft key to go to the LANGUAGE menu.

2. Press the cid/vol (up or down arrow) button and the OK soft key to go to
the language sub menu.

3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or
use the cid/ vol (up or down arrow) button to scroll to the desired
language. (English is the default setting).

12

5. Press the OK soft key to save your selection.

NOTE: Press the EXIT soft key once to keep the previous setting and return to
the main menu.

AREA CODE

Make sure your handset is in the menu mode.

1. Press the cid/vol (up and down arrow) button to move the cursor to

AREA CODE

.

2. Press the OK soft key and SET AREA CODE - - - shows in the display.
(“- - -” is the default setting.)

3. Use the touch tone pad to enter your 3 digit area code.

4. Press the OK soft key to save your selection. The display returns to the
main menu.

NOTE: Press the EXIT soft key once to keep the previous setting and return to
the main menu.

RINGER TONE

Make sure your handset is in the menu mode and make sure the ringer is
turned on. You may choose from six different ringer tones.

1. Use the cid/vol (up or down arrow) button to move the cursor to
RINGER TONE.

2. Press the OK soft key and you will hear the selected ringer tone. The default
setting is 1.

3. Use the touch tone pad to enter a ringer tone number (1 through 6) , or use
the cid/vol (up or down arrow) button to scroll to the desired setting. You
will hear a sample of the ringer tone you select.

4. Press the OK soft key to save your selection. The display returns to the
main menu.

NOTE: Press the EXIT soft key once to keep the previous setting and return to
the main menu.

13

TONE/PULSE

Most telephone systems use tone dialing, however, some may still use
pulse dialing. This system is pre-set to tone dialing. Depending on your
service type, set the dialing mode as follows:

Make sure your handset is in the menu mode.

1. Press the cid/vol (up and down arrow) buttons to move the cursor to
TONE/PULSE.

2. Press the OK soft key and SET TONE/PULSE 1TONE 2PULSE shows in
the display.

3. Use the touch tone pad to select 1 for TONE dialing or 2 for PULSE
dialing, or use the cid/vol (up and down arrow) button to scroll to 1
(TONE) or 2 (PULSE) dialing.

4. Press the OK soft key to save your selection. The display returns to the
main menu.

NOTE: Press the EXIT soft key once to keep the previous setting and
return to the main menu.

If you aren't sure which dialing system you have, set the telephone to tone
dialing and make a test call. If the call connects, the setting is correct. If the
call does not connect, set the telephone to pulse dialing.

REGISTRATION

The dual handsets included with the 21006 are pre-registered at the factory
and are ready to use. However, if you want to name a handset (i.e.: YOUR
NAME), you must re-register the handset by following the steps below. When
a handset is named, it works much like Caller ID for internal call. Handset
names appear in the display box when you make and receive internal calls.

During the registration process, keep the handset near the base. Make
sure your handset is in the menu mode.

14