GE 164D3333P071 User Manual

GE Appliances

Owner’ s Manual

JBP60
JBP63
JBP66
JBP75

Self-Cleaning Radiant

Ranges

GE Answer Center®800.626.2000

JBP78

Part No. 164D3333P071 Pub. No. 49-8829

Congratulations!
You Are Now Part of the GE Family.

Welcome to the GE family.
We’re proud of our quality
products and we are
committed to providing
dependable service. You’ll
see it in this easy-to-use
Owner’s Manual and you’ll
hear it in the friendly voices
of our customer service
department.

Best of all, you’ll experience
these values each time you
use your range. That’s
important, because your
new range will be part of
your family for many years.
And we hope you will be
part of ours for a long time
to come.

We thank you for buying
GE. We appreciate your
purchase and hope you
will continue to rely on us
whenever you need quality
appliances for your home.

Important!

Staple sales slip or cancelled
check here.

Proof of the original purchase date
is needed to obtain service under
the warranty.

Write the model and serial
numbers here.

#
#

You can find them on a label behind
the range door or behind the storage

2

drawer.

GE&You,
AService Partnership.

Ask any GEappliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.

Read this Manual

Inside you will find many
helpful hints on how to use and
maintain your range properly.
Just a little preventive care on
your part can save you a great
deal of time and money over the
life of your range.

Review the Section on
Troubleshooting Tips

You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.

Safety Information

Anti-Tip Device . . . . . . . . . . . . . .4

Safety Precautions . . . . . . . . .5–7

Oven . . . . . . . . . . . . . . . . . . . .8, 9

Radiant Surface Units . . . .10–12

Operating Instructions

Using the Surface Units . .13–15

Using the Oven . . . . . . . . .16–25

Using the Clock and Timer . . . .21

Timed Baking and Roasting . . .22

Oven Thermostat . . . . . . . . . . .23

Care and Cleaning . . . . . . .24–31

Installation Instructions

Before You Begin . . . . . . . . . . .32

Prepare the Opening . . . . . . . .33

Flooring . . . . . . . . . . . . . . . . . .34

Electrical Connection . . . . .34–39

Anti-Tip Bracket . . . . . . . . . . . .40

Leveling . . . . . . . . . . . . . . . . . .40

Troubleshooting Tips

Before You

Call For Service . . . . . . . . .41–46

Operating InstructionsSafety Information

Troubleshooting TipsInstallation Instructions

If You Need Service

If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center

800.626.2000, 24 hours a day,
7 days a week.

® at

Customer Service

Warranty . . . . . . . . . . . . . . . . .47

Service Telephone

Numbers . . . . . . . . . .Back Cover

Customer Service

3

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Safety InformationTroubleshooting TipsCustomer Service

For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.

Operating Instructions

Installation Instructions

WARNING

All ranges can tip and injury could result.

To prevent accidental tipping of the range, attach it to the
wall and floor by installing the Anti-T ip device supplied.

To check if the device is installed and engaged properly,
remove the kick panel or storage drawer and inspect the
rear leveling leg. Make sure it fits securely into the slot.

If you pull the range out from the wall for any reason,
make sure the device is properly engaged when you
push the range back against the wall. If it is not, there is
a possible risk of the range tipping over and causing
injury if you or a child stand, sit or lean on an open
door.

Please refer to the Anti-Tip device information in this
manual. Failure to take this precaution could result in
tipping of the range and injury.

ANTI-TIP DEVICE

IMPORT ANT SAFETY NOTICE

The California Safe Drinking Water and Toxic Enforcement
Act requires the Governor of California to publish a list of
substances known to the state to cause birth defects or
other reproductive harm, and requires businesses to warn
customers of potential exposure to such substances.

The fiberglass insulation in self-clean ovens gives off a very
small amount of carbon monoxide during the cleaning cycle.
Exposure can be minimized by venting with an open window
or using a ventilation fan or hood.

Fluorescent light bulbs contain mercury. If your model has a

4

surface light, you must recycle the fluorescent light bulb
according to local, state and federal codes.

Use this appliance only for its intended purpose as
described in this Owner’s Manual.

SAFETY PRECAUTIONS

When using electrical appliances, basic safety precautions
should be followed, including the following:

■ Be sure your appliance

is properly installed
and grounded by a
qualified technician in
accordance with the
provided installation
instructions.

■ Do not attempt to

repair or replace any
part of your range
unless it is specifically
recommended in this
manual. All other
servicing should be
referred to a qualified
technician.

■ Before performing any

service, disconnect the
range power supply at
the household
distribution panel by
removing the fuse or
switching off the circuit
breaker.

■ Do not leave children

alone—children should
not be left alone or
unattended in an area
where an appliance is
in use. They should
never be allowed to sit
or stand on any part of
the appliance.

■ Do not allow anyone

to climb, stand or hang
on the door, storage
drawer or cooktop.
They could damage the
range and even tip it
over, causing severe
personal injury.

■ Do not store flammable

materials in an oven or
near the cooktop.

CAUTION:

■

interest to children
should not be stored in
cabinets above a range
or on the backsplash
of a range—children
climbing on the range
to reach items could be
seriously injured.

■ Never wear loose-fitting

or hanging garments
while using the
appliance. Be careful
when reaching for
items stored over the
range. Flammable
material could be
ignited if brought in
contact with hot surface
units or heating
elements and may
cause severe burns.

Items of

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

5

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Safety Information

SAFETY PRECAUTIONS

Operating Instructions

Installation Instructions

Troubleshooting TipsCustomer Service

■Use only dry pot

holders—moist or damp
pot holders on hot
surfaces may result in
burns from steam. Do
not let pot holders
touch hot surface units
or heating elements.
Do not use a towel or
other bulky cloth.

■For your safety, never

use your appliance
for warming or heating
the room.

■Do not store or use

combustible materials,
gasoline or other
flammable vapors and
liquids in the vicinity
of this or any other
appliance.

■Keep the hood and

grease filters clean
to maintain good
venting and to avoid
grease fires.

■Do not let cooking

grease or other
flammable materials
accumulate in or near
the range.

■Do not use water on

grease fires. Never pick
up a flaming pan. Turn
the controls off.
Smother a flaming pan
on a surface unit by
covering the pan
completely with a well­fitting lid, cookie sheet
or flat tray. Use a multi­purpose dry chemical
or foam-type fire
extinguisher.

Flaming grease outside
a pan can be put out by
covering it with baking
soda or, if available, by
using a multi-purpose
dry chemical or foam­type fire extinguisher.

Flame in the oven can
be smothered
completely by closing
the oven door and
turning the oven off or
by using a multi­purpose dry chemical
or foam-type fire
extinguisher.

6

■Do not touch the surface

units, the heating
elements or the interior
surface of the oven.
These surfaces may be
hot enough to burn
even though they are
dark in color. During
and after use, do not
touch, or let clothing or
other flammable
materials contact, the
surface units, areas
nearby the surface units
or any interior area of
the oven; allow sufficient
time for cooling first.

Potentially hot surfaces
include the cooktop,
areas facing the
cooktop, oven vent
opening, surfaces near
the opening, crevices
around the oven door
and metal trim parts
above the door.

REMEMBER :

surface of the oven may
be hot when the door is
opened.

The inside

WHEN COOKING PORK…

When cooking pork, follow the directions exactly and always cook
the meat to an internal temperature of at least 170°F. This assures
that, in the remote possibility that trichina may be present in the
meat, it will be killed and the meat will be safe to eat.

Operating InstructionsSafety Information

Troubleshooting TipsInstallation Instructions

Customer Service

7

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Safety Information

OVEN

Operating Instructions

Installation Instructions

■Stand away from the

range when opening
the oven door. Hot
air or steam which
escapes can cause
burns to hands, face
and/or eyes.

■ Do not heat unopened

food containers.
Pressure could build up
and the container could
burst, causing an injury.

■Keep the oven vent

unobstructed.

■Keep the oven free

from grease buildup.

■Place the oven shelf in

the desired position
while the oven is cool.
If shelves must be
handled when hot,
do not let pot holder
contact the heating
elements.

■Pulling out the shelf

to the stop-lock is a
convenience in lifting
heavy foods. It is also
a precaution against
burns from touching
hot surfaces of the
door or oven walls.

■When using cooking

or roasting bags in
the oven, follow the
manufacturer’s
directions.

■Do not use the oven

to dry newspapers. If
overheated, they can
catch on fire.

■Do not use the oven

for a storage area.
Items stored in an
oven can ignite.

■Do not leave paper

products, cooking
utensils or food in the
oven when not in use.

Troubleshooting TipsCustomer Service

8

SELF-CLEANING OVEN

■Do not clean the door

gasket. The door gasket
is essential for a good
seal. Care should be
taken not to rub,
damage or move
the gasket.

■Clean only parts listed

in this Owner’s Manual.

■Do not use oven

cleaners. No
commercial oven
cleaner or oven liner
protective coating of
any kind should be
used in or around any
part of the oven.
Residue from oven
cleaners will damage
the inside of the oven
when the self-clean
cycle is used.

■Before self-cleaning

the oven, remove the
broiler pan, grid and
other cookware.

■Be sure to wipe up

excess spillage before
starting the self­cleaning operation.

■If the self-cleaning

mode malfunctions,
turn the oven off
and disconnect the
power supply. Have
it serviced by a
qualified technician.

Operating InstructionsSafety Information

Troubleshooting TipsInstallation Instructions

Customer Service

9

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Safety InformationTroubleshooting TipsCustomer Service

Operating Instructions

Installation Instructions

RADIANT SURFACE UNITS

Use proper pan size—select cookware having flat bottoms
large enough to cover the surface unit heating element. The
use of undersized cookware will expose a portion of the
surface unit to direct contact and may result in ignition of
clothing. Proper relationship of cookware to surface unit will
also improve efficiency.

■Never leave the surface

units unattended at
high heat settings.
Boilovers cause
smoking and greasy
spillovers that may
catch on fire.

■Avoid scratching the

glass cooktop. The
cooktop can be
scratched with items
such as sharp
instruments, rings or
other jewelry and rivets
on clothing.

■Do not operate the

radiant surface units if
the glass is broken.
Spillovers or cleaning
solution may penetrate
a broken cooktop and
create a risk of electrical
shock. Contact a
qualified technician
immediately should
your glass cooktop
become broken.

■Never use the glass

cooktop surface as a
cutting board.

10

■Use little fat for

effective shallow or
deep fat frying. Filling
the pan too full of fat
can cause spillovers
when food is added.

■If a combination of oils

or fats will be used in
frying, stir together
before heating, or as
fats melt slowly.

■Always heat fat slowly,

and watch as it heats.

■Do not place or store

items that can melt or
catch fire on the glass
cooktop, even when it is
not being used.

■Be careful when placing

spoons or other stirring
utensils on glass
cooktop surface when
it is in use. They may
become hot and could
cause burns.

■To minimize the

possibility of burns,
ignition of flammable
materials and spillage,
the handle of a
container should be
turned toward the
center of the range
without extending over
nearby surface units.

■Always turn the surface

units off before
removing cookware.

■Keep an eye on foods

being fried at high
or medium high
heat settings.

■Foods for frying should

be as dry as possible.
Frost on frozen foods or
moisture on fresh foods
can cause hot fat to
bubble up and over the
sides of the pan.

■Clean the cooktop with

caution. If a wet sponge
or cloth is used to wipe
spills on a hot surface
unit, be careful to avoid
steam burns. Some
cleaners can produce
noxious fumes if
applied to a hot surface.

■When flaming foods

are under the hood,
turn the fan off. The
fan, if operating, may
spread the flame.

■Use a deep fat

thermometer whenever
possible to prevent
overheating fat beyond
the smoking point.

NOTE:

that you avoid wiping
any surface unit areas
until they have cooled
and the indicator light
has gone off. Sugar
spills are the exception
to this. Please see

We recommend

Cleaning the glass
cooktop

section.

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

11

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Safety InformationTroubleshooting TipsCustomer Service

RADIANT SURFACE UNITS

Use care when touching the cooktop. The glass surface
of the cooktop will retain heat after the controls have been
turned off.

Operating Instructions

Installation Instructions

■When the cooktop is

cool, use only the
recommended cleaning
cream to clean the
cooktop.

■To avoid possible

damage to the cooking
surface, do not apply
cleaning cream to
the glass surface
when it is hot.

■After cleaning, use a

dry cloth or paper towel
to remove all cleaning
cream residue.

■Read and follow all

instructions and
warnings on the
cleaning cream labels.

REMEMBER…

Your continued health and safety are important to us.
Please read and follow this Safety Information carefully.
We want you to remain a happy and healthy part of our

GE family.

SA VE THESE INSTRUCTIONS

12

Using the surface units.

9"

6"

How to Set

Push the knob in and turn in either direction to the
setting you want.

Be sure you turn the control knob to
OFF when you finish cooking.

At both
may hear slight

OFF

and HIthe control

clicking

clicks

into position. You

sounds during cooking,

indicating the control is keeping the power level you set.

Indicator Lights

A

HOT COOKTOP

radiant element is turned on, and will remain on until
the surface is cool enough to touch.

A surface unit ONindicator light will glow when
surface unit is on.

NOTE: The surface unit ON indicator light may glow between the
surface control settings of LO and OFF, but there is no power to the
surface units.

Dual Surface Unit Switch

To use the small (6 inch) surface unit, push in the

SMALL BURNER

control knob.

To use the large (9 inch) surface unit, push in the

LARGE BURNER

indicator light will glow when any

any

(on some models)

portion of the switch next to the

portion of the switch.

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

The right front surface unit has
2 cooking sizes to select from so you
can match the size of the unit to the
size of the cookware you are using.

13

Using the surface units.

DRAGGING

Safety Information

Never cook directly on the glass.
Always use cookware.

OFF CENTER

Operating Instructions

Always place the pan in the center of
the surface unit you are cooking on.

Installation Instructions

SURFACE

COOKING

About the radiant surface units…

The radiant cooktop features heating units beneath a
smooth glass surface.

NOTE: A slight odor is normal when a new cooktop is used for the
first time. It is caused by the heating of new parts and insulating
materials and will disappear in a short time.

The surface unit will cycle on and off to maintain your
selected control setting.

It is safe to place hot cookware from the oven or surface
on the glass surface when the surface is cool.

Even after the surface units are turned off, the glass
cooktop retains enough heat to continue cooking. To
avoid over-cooking, remove pans from the surface units
when the food is cooked. Avoid placing anything on the
surface unit until it has cooled completely.

■

Water stains (mineral deposits) are removable using the cleaning
cream or full strength white vinegar.

■

Use of window cleaner may leave an iridescent film on the
cooktop. The cleaning cream will remove this discoloration.

■

Don’t store heavy items above the cooktop. If they drop onto the
cooktop, they can cause damage.

■

Do not use the surface as a cutting board.

Troubleshooting TipsCustomer Service

14

Do not slide cookware across the cooktop
because it can scratch the glass—the glass is
scratch resistant, not scratch proof.

Selecting types of cookware.

The following information will help you choose cookware which
will give good performance.

Check pans for flat bottoms by
using a straight edge.

Pans with rounded, curved, ridged
or warped bottoms are not
recommended.

Stainless Steel:

recommended

Aluminum:

heavy weight recommended

Good conductivity. Aluminum residues sometimes
appear as scratches on the cooktop, but can be removed
if cleaned immediately. Because of its low melting point,
thin weight aluminum should not be used.

Copper Bottom:

recommended

Copper may leave residues which can appear as
scratches. The residues can be removed, as long as the
cooktop is cleaned immediately. However, do not let
these pots boil dry. Overheated metal can bond to glass
cooktops. An overheated copper bottom pot will leave a
residue that will permanently stain the cooktop if not
removed immediately.

Porcelain Enamel Covered CastIron:

recommended

As long as the cookware is covered completely with
porcelain enamel, this cookware is recommended.
Caution is recommended for cast iron cookware that is
not completely covered with smooth porcelain enamel,
as it may scratch the glass ceramic cooktop.

Operating InstructionsSafety Information

Troubleshooting TipsInstallation Instructions

Glass-ceramic:

usable, but not recommended

Poor performance. May scratch the surface.

Stoneware:

usable, but not recommended

Poor performance. May scratch the surface.

Customer Service

15

Using the oven controls.

Throughout this manual, features and appearance may vary from your model.

Safety InformationTroubleshooting TipsCustomer Service

321 4

Operating Instructions

Installation Instructions

8 7

Clock and Timer Features

COOK TIME ON/OFF Pad

1

Press this pad and then press the
set the amount of time you want your food to cook. Turn
the Oven Temperature knob to the desired temperature.
The oven will shut off when the Cook Time has run out.

TIMER ON/OFF Pad

2

Press this pad to select the timer feature.

6 5

HOUR

and

MIN.

pads to

16

AUTOMATIC OVEN Light

3

This lights anytime the oven has been programmed.

HOUR and MIN. Pads

4

These pads allow you to set times up to 11 hours
and 59 minutes.

TEMP RECALL

5

Press the ––pad above
selected oven temperature.

Display

6

Shows the time of day and the time set for the timer.

CLOCK Pad

7

Press this pad before setting the clock.

START TIME ON/OFF Pad

8

Press this pad and the
starting of your oven up to 11 hours and 59 minutes.

TEMP RECALL

HOUR

and

MIN.

to display the

pads to delay the

9

10

12

11

Oven Control Settings

OVEN ON Light

9

Glows anytime the oven is heating. The light will flash
when the oven automatically turns off to remind you to

OFF

OFF

.

.

turn the Oven Temperature knob to

CLEAN Light

10

Glows when the oven is in the self-clean cycle. After the
self-clean cycle, the light will flash. Unlatch the door and
turn the Oven Temperature knob to

NOTE: Do not lock the oven door with the latch during cooking. The latch is used
for self-cleaning only.

PREHEATED Light

11

Glows when the oven reaches your selected
temperature.

Oven Temperature Knob

12

Turn this knob to the setting you want. The temperature
will be displayed to indicate setting. Display will change
back to time after a few seconds.

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

As a safety feature, this oven will automatically shut off after 12 hours.

On models with touch pad clock controls this feature may be
deactivated to allow the oven to be left on for more than 12 hours.

■

To deactivate or reactivate the Automatic Oven Shut-Off, press and hold
both the MIN. +/–pads for about 4 seconds.

■

On some models you may use the oven light switch to turn the light on and off
when the door is closed.

17

Using the oven.

To avoid possible burns, place the shelves in the desired position
before you turn the oven on.

Safety Information

Before you begin…

The oven has 4 shelf positions.

Operating Instructions

Installation Instructions

D
C
B

A

The shelves have stop-locks, so that when placed
correctly on the supports, they will stop before coming
completely out, and will not tilt.

When placing and removing cookware, pull the shelf
out to the bump on the shelf support.

T o remove a shelf,

and pull it out.

T o replace,

support, tilt up the front and push the shelf in.

pull it toward you, tilt the front end up

place the end of the shelf (stop-locks) on the

How to Set the Oven for Baking or Roasting

Turn the Oven Temperature knob to the

C
B
A

1

temperature you desire.

Check food for doneness at minimum time on

2

recipe. Cook longer if necessary.

Turn the Oven Temperature knob to

3

cooking is complete.

OFF

when

Troubleshooting TipsCustomer Service

Type of Food Shelf Position

Angel food cake and A
frozen pies (on cookie sheet)

Bundt or pound cakes B
Biscuits, muffins, brownies, B or C

cookies, cupcakes,
layer cakes, pies

Casseroles B or C

18

Preheating and Pan Placement

Preheat the oven if the recipe calls for it. To preheat, set the oven
at the correct temperature. Preheating is necessary for good results
when baking cakes, cookies, pastry and breads.

For ovens without a preheat indicator light or tone, preheat 10 minutes.

Baking results will be better if baking pans are centered in the oven
as much as possible. Pans should not touch each other or the walls
of the oven. If you need to use two shelves, stagger the pans so one
is not directly above the other, and leave approximately 1

the front of the pan to the front of the shelf.

Aluminum Foil

Never entirely cover a shelf with aluminum foil. This will
disturb the heat circulation and result in poor baking.

A smaller sheet of foil may be used to catch a spillover by
placing it on a lower shelf several inches below the food.

Aluminum foil may be used to
catch a spillover.

You can also use aluminum foil to line the broiler pan
and broiler grid. However, you must mold the foil
tightly to the grid and cut slits in it just like the grid.

1

2

⁄

″from

Operating InstructionsSafety Information

T roubleshooting TipsInstallation Instructions

Leave the door open to the broil stop
position. The door stays open by itself,
yet the proper temperature is
maintained in the oven.

How to Set the Oven for Broiling

Place the meat or fish on the broiler grid in the

1

broiler pan.

Follow suggested shelf positions in the

2

Turn the Oven Temperature knob to

3

Broiling guide.

BROIL.

Customer Service

19

Broiling guide

Quantity and/ Shelf First Side Second Side

Food or Thickness Position Time (min.) Time (min.) Comments

Bacon 1/2 lb. (about C 41⁄

Safety InformationTroubleshooting TipsCustomer Service

Ground Beef 1 lb. (4 patties) C 10 7 Space evenly.

Well Done 1/2 to 3/4″ Up to 8 patties take

Beef Steaks

Rare 1″thick C 6 5 Steaks less than 1″ thick
Medium (1 to 11⁄2lbs.) C 8 6 cook through before
Well Done C 12 11 browning. Pan frying is

Rare 11⁄2″ thick C 10 7–8 Slash fat.
Medium (2 to 21⁄2lbs.) C 15 14–16
Well Done C 25 20–25

Chicken 1 whole A 35 10–15 Reduce time about 5 to 10

Operating Instructions

Lobster Tails 2–4 B 13–16 Do not Cut through back of shell.

Fish 1-lb. fillets C 5 5 Handle and turn very carefully .

8 thin slices)

thick about same time.

(2 to 21⁄2lbs.), minutes per side for cut-up
split lengthwise chicken. Brush each side

(6 to 8 oz. turn Spread open. Brush with
each) over. melted butter before

1/4 to 1/2″ Brush with lemon butter
thick before and during cooking,

2

Installation Instructions

Ham Slices 1″ thick B 8 8 Increase time 5 to 10

(precooked) minutes per side for 11⁄2″

Pork Chops 2 (1/2″ thick) C 10 10 Slash fat.
Well Done 2 (1″ thick), B 13 13

Lamb Chops

Medium 2 (1″ thick), C 10 9 Slash fat.
Well Done about 10 to 12 oz. C 12 10

Medium 2 (11⁄2″ thick), C 14 12
Well Done about 1 lb. B 17 12–14

about 1 lb.

2

41⁄

Arrange in single layer.

recommended.

with melted butter. Broil
skin-side-down first.

broiling and after half
of broiling time.

if desired. Preheat broiler
to increase browning.

thick or home cured ham.

20

Using the clock and timer.

CLOCK

The clock must be set for the automatic oven timing
functions to work properly. The time of day cannot be
changed during a timed baking or self-cleaning cycle.

Make sure the clock is set to the
correct time of day.

TIMER

ON/OFF

The timer is a minute timer only.
The timer does not control oven

operations. The maximum setting on
the timer is 11 hours and 59 minutes.

To Set the Clock:

Press the

1

Press the

2

CLOCK

HOUR

pad.

and

MIN.

pads.

To Set the Timer:

Press the

1

Press the

2

time you want shows in the display. The timer will
start automatically within a few seconds of
releasing the pad.

TIMER ON/OFF

HOUR

and

MIN.

pad.

pads until the amount of

To Reset the Timer:

If the display is still showing the time remaining, you

HOUR

and

MIN.

may change it by pressing the
the time you want appears in the display.

If the remaining time is not in the display, recall the
remaining time by pressing the
then pressing the
time you want shows in the display.

HOUR

and

MIN.

TIMER ON/OFF

pads until the new

pads until

pad and

To Cancel the Timer:

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

TIMER

ON/OFF

Press the
timer press the
for 4 seconds.

TIMER ON/OFF

TIMER ON/OFF

pad once. To cancel the

pad again and hold

End of Cycle Tones

COOK

TIME

or

ON/OFF

Clear the tones by pressing the pad of the function you
are using.

If you would like to remove the signal that beeps every 6
seconds, press and hold the
seconds.

To return the signal, press and hold the
for 10 seconds.

CLEAR/OFF

pad for 10

CLEAR/OFF

pad

21

Using the timed baking and roasting features.

COOK

TIME

ON/OFF

START

TIME

ON/OFF

Do not latch the oven door during timed cooking. The latch is used
for self-cleaning only.

Safety InformationTroubleshooting TipsCustomer Service

Operating Instructions

NOTE: Foods that spoil easily, such as milk, eggs, fish, stuffings, poultry and pork, should not be

allowed to sit for more than 1 hour before or after cooking. Room temperature promotes the growth
of harmful bacteria. Be sure that the oven light is off because heat from the bulb will speed harmful
bacteria growth.

How to Set an Immediate Start and
Automatic Stop

Make sure the oven clock shows the correct time of day.

Press

1

2

3

The display will show the cooking time remaining. When
the oven reaches the set temperature, a tone sounds.

COOKTIME ON/OFF.

Using the
cooking time.

Turn the Oven Temperature knob to the desired
temperature.

HOUR

and

MIN.

pads, enter the length of

Installation Instructions

22

COOK

TIME

ON/OFF

START

TIME

START

TIME

ON/OFF

When the oven automatically turns off the

light will flash and the oven will signal. Turn the

OVEN

OFF

oven control to

to stop the flashes and signal.

AUTOMATIC

How to Set a Delay Start and Automatic Stop

Make sure the oven clock shows the correct time of day.

Press

1

2

3

4

5

When the oven automatically turns off the

OVEN

oven control to

COOKTIME ON/OFF.

Using the
cooking time.

Press

Using the
want cooking to start.

Turn the Oven Temperature knob to the desired
temperature.

light will flash and the oven will signal. Turn the

HOUR

and

MIN.

START TIME ON/OFF.

HOUR

and

MIN.

OFF

to stop the flashes and signal.

pads, enter the length of

pads, enter the time you

AUTOMATIC

Adjust the oven thermostat—Do it yourself!

You may find that your new oven cooks differently than the one it replaced.
Use your new oven for a few weeks to become more familiar with it. If you
still think your new oven is too hot or too cold, you can adjust the thermostat
yourself.

Do not use thermometers, such as those found in grocery stores, to check the temperature setting of
your oven. These thermometers may vary 20–40 degrees.

NOTE: This adjustment will not affect the broiling or the self-cleaning temperatures.
The adjustment will be retained in memory after a power failure.

For Models with Only an Oven Temperature Knob

(appearance may vary)

Put the knob in the

1

Pull the knob off by pulling straight out.

2

Press and hold the

3

for 5 seconds to make the oven 20°F. hotter or
20°F. cooler.
Replace the knob.

4

When you are adjusting the thermostat, the following
lights will flash indicating where the thermostat will be
set when you release the adjustment button:

■

OVEN ON: Indicates the thermostat will be set at the factory
setting.

■

PREHEA TED: Indicates the thermostat will be set 20°F. hotter.

■

CLEAN: Indicates the thermostat will be set 20°F. cooler.

OFF

position.

HOTTER

For Models with Pads and an Oven Temperature Knob

Put the Oven Temperature knob in the

1

Press and hold the

2

until the display changes.

Before display changes back, press the

3

pads to increase or decrease the temperature in
5 degree increments.

The oven temperature can be increased up to 35°F.
hotter or can be decreased down to 35°F. cooler.

If the oven adjustment is set cooler than the factory
setting a minus sign (–) and the offset temperature will
appear in the display.

Wait several seconds for the control to automatically

4

set and return to its previous setting.

HOUR +/–

or

COOLER

pads for 5 seconds

button

OFF

HOUR +/–

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

position.

23

Using the self-cleaning oven.

Never force the latch handle. Forcing the handle will damage the door
lock mechanism.

24

Operating Instructions

Installation Instructions

Safety InformationTroubleshooting TipsCustomer Service

Before a Clean Cycle

The range must be completely cool in order to set the
self-clean cycle.

We recommend venting with an open window or using a
ventilation fan or hood during the first self-clean cycle.

Remove all cookware and any aluminum foil from
the oven.

The oven shelves can be self-cleaned, but they will
darken, lose their luster and become hard to slide.

Do not use abrasives or oven cleaners. Clean the top,
sides and outside of the oven door with soap and water.

The enamel grid and broiler pan may be cleaned in the
self-cleaning oven. However, to help prevent heavy
smoke caused by self-cleaning the greasy soil in the pan,
you must first clean off the excess grease.

Make sure the oven light bulb cover is in place and the
oven light is off.

Wipe up heavy soil on the oven
bottom.

How to Set the Oven for Cleaning

Latch the door.

Turn the Oven Temperature knob to

CLEAN.

Clean cycle time is normally 4 hours and 20 minutes.
You can change the clean time to between 3 hours and
5 hours, 59 minutes by using the

HOUR

and

MIN.

pads.

When the

CLEAN

light flashes, slide the latch handle to

the left, and turn the Oven Temperature knob to

OFF

.

To stop a clean cycle,

turn the Oven Temperature

knob to

OFF

. Wait until the oven has cooled and

unlatch the door.

2

1

25

T roubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

How to Delay the Start of Cleaning

(on some models)

Latch the door.

Turn the Oven Temperature knob to

CLEAN.

Press the

START TIME ON/OFF

pad.

Press the

HOUR

and

MIN.

pads to set the time

cleaning will start.

When the

CLEAN

light flashes, slide the latch
handle to the left as far as it will go and turn the
Oven Temperature knob to

OFF

.

4

3

2

1

START

TIME

ON/OFF

You may notice some white ash in the oven. Wipe it up with a damp
cloth after the oven cools.

If white spots remain, remove them with a soap-filled steel wool pad and rinse
thoroughly with a vinegar and water mixture.

These deposits are usually a salt residue that cannot be removed by
the clean cycle.

If the oven is not clean after one clean cycle, repeat the cycle.

■ You cannot set the oven for cooking until the oven is cool

enough for the door to be unlatched.

■ While the oven is self-cleaning, you can press the

CLOCK

pad to
display the time of day. To return to the clean countdown, press
the

COOK TIME ON/OFF

pad.

■ If the shelves become hard to slide, wipe the shelf supports

with cooking oil.

After a Clean Cycle

Care and cleaning of the range.

If your range is removed for cleaning, servicing
or any reason, be sure the anti-tip device is

Safety InformationTroubleshooting TipsCustomer Service

Operating Instructions

Pull the knob straight off the stem.

Installation Instructions

re-engaged properly when the range is replaced.
Failure to take this precaution could result in
tipping of the range and cause injury.

Control Panel and Knobs

Clean up spatters with a damp cloth. Remove heavier
soil with warm, soapy water.

Do not use abrasives of any kind on the control panel.

The control knobs may be removed for easier cleaning.
To remove a knob, pull it straight off the stem. Wash the
knobs in soap and water but do not soak.

Oven Vent

The oven is vented through an opening at the rear of
the cooktop.

Never cover the opening with aluminum foil or any other material.

Oven vent location

Painted Surfaces

26

Painted surfaces include the sides and the drawer front.

Clean these with soap and water or a vinegar and water solution.

Do not use commercial oven cleaners, cleaning powders, steel wool
or harsh abrasives on any painted surface.

Lift-Off Oven Door

The oven door is removable for cleaning.

Do not lift the door by the handle.

Lift the door straight up and off the
hinges.

The gasket is designed with a gap at
the bottom to allow for proper air
circulation.

T o r emove the door,

open it to the special stop position.
Grasp firmly on each side and lift the door straight up
and off the hinges.

Do not place hands between the hinge and the oven door frame.

T o r eplace the door,

make sure the hinges are in the
special stop position. Position the slots in the bottom of
the door squarely over the hinges and slowly lower it
over both hinges.

T o clean the inside of the door:

■ Because the area inside the gasket is cleaned

during the self-clean cycle, you do not need to
clean this by hand.

■ The area outside the gasket and the front frame can

be cleaned with a soap-filled scouring pad, hot water
and detergent. Rinse well with a vinegar and water
solution.

Do not rub or clean the door gasket—it has an extremely low
resistance to abrasion.

■ If you notice the gasket becoming worn, frayed or

damaged in any way or if it has become displaced
on the door, you should have it replaced.

T o clean the outside of the door:

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

■ Use soap and water to thoroughly clean the top, sides

and front of the oven door. Rinse well. You may also
use a glass cleaner to clean the glass on the outside of
the door. Do not let water drip into the vent openings.

■ Spillage of marinades, fruit juices, tomato sauces and

basting materials containing acids may cause
discoloration and should be wiped up immediately.
When surface is cool, clean and rinse.

■ Do not use oven cleaners, cleaning powders or harsh

abrasives on the outside of the door.

27

Care and cleaning of the range.

Oven Heating Elements

Safety InformationTroubleshooting TipsCustomer Service

Do not clean the bake element or the broil element.
Any soil will burn off when the elements are heated.

To clean the oven floor, gently lift the bake element.
Clean with warm soapy water.

Oven Shelves

Clean the shelves with an abrasive cleanser or steel wool.

Operating Instructions

Installation Instructions

Wire Cover Holder

Oven Light Replacement

(on some models)

CAUTION: Before replacing your oven light bulb,
disconnect the electrical power to the range at
the main fuse or circuit breaker panel.

Be sure to let the light cover and bulb cool completely.

T o remove the cover:

Hold a hand under the cover so it doesn’t fall when

1

released. With fingers of the same hand, firmly push
back the wire cover holder. Lift off the cover.

Do not remove any screws to remove the cover.

Replace bulb with a 40-watt household appliance

2

bulb.

T o replace the cover:

Place it into groove of the light receptacle. Pull wire

1

forward to the center of the cover until it snaps into
place.

Connect electrical power to the range.

2

28

After broiling remove the broiler pan
from the oven.

Broiler Pan & Grid

After broiling, remove the broiler pan from the oven.
Remove the grid from the pan. Carefully pour out the
grease from the pan into a proper container.

Wash and rinse the broiler pan and grid in hot water
with a soap-filled or plastic scouring pad.

If food has burned on, sprinkle the grid with detergent
while hot and cover with wet paper towels or a dishcloth.
Soaking the pan will remove burned-on foods.

The broiler pan may be cleaned with a commercial oven
cleaner. If the grid is grey enamel, it can also be cleaned
with an oven cleaner. If the grid is chrome, do not use
an oven cleaner to clean it.

Both the broiler pan and grid can also be cleaned in the
dishwasher.

Do not store a soiled broiler pan and grid anywhere in the range.

How to Remove the Storage Drawer or Kick
Panel to Clean Under the Range

T o remove the storage drawer:

Pull the drawer out all the way.

1

Tilt up the front and remove it.

2

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

Clean under the range.

T o replace the storage drawer:

Insert glides at the back of the drawer beyond the

1

stop on range glides.

Lift the drawer if necessary to insert easily.

2

Let the front of the drawer down, then push

3

in to close.

To remove the kick panel,
To replace the panel,

then the bottom tabs.

pull it straight out at the bottom.

first hook the top tabs on and

29

Cleaning the glass cooktop.

Clean the glass surface with cleaning cream before you use the cooktop for
the first time. Also, clean the glass surface after each use. This helps
protect the top and makes clean-up easier.

Safety InformationTroubleshooting TipsCustomer Service

To clean the cooktop seal, let a wet cloth rest on it for a few minutes, then

wipe clean. Use a mild detergent if needed.

Do not use a knife or any sharp object on the seal because it will cut or
damage it.

Daily Cleaning

Use only a recommended cleaning cream, such as Cerama Brite or

Operating Instructions

Installation Instructions

the Cooktop Cleaning Creme, on the glass cooktop.

To maintain and protect the surface of your new glass cooktop
follow these steps.

Before you use the cooktop for the first time, clean it with cleaning
cream. This helps protect the top and makes clean-up easier.

■

Clean the surface with the cleaning cream after each use.

■

Rub a few drops (less is better) of the cleaning cream onto soiled
area using a damp paper towel. Buff with a dry paper towel until
all soil and cream are removed.

For heavy, burned-on soil:

30

Apply a few drops of the cleaning cream to the

1

(cool) soiled area.

Using a damp paper towel, rub the cream into the burned-on

2

area. As with any burned-on spill, this may require some effort.

Carefully scrape soil with razor scraper. Hold scraper at a

3

30° angle against the glass cooktop.

If any soil remains, repeat the steps listed above. For additional

4

protection, after all soil has been removed, polish the entire
surface with the cleaning cream.

Buff with a dry paper towel.

5

To order more cream and/or scrapers for cleaning your glass
cooktop, please call our toll-free number:

National Parts Center Cleaner . . . . . . . . . . . . .# WX10X300

800-626-2002 Scraper . . . . . . . . . . . . .# WX5X1614

Cream & scraper kit . .# WB64X5027

Using a razor scraper will not damage
the surface if the 30°angle is
maintained.

Special Care

Be sure to use a new sharp razor scraper. Do not use a dull or
nicked blade.

Sugary spillovers (such as jellies, fudge, candy syrups) or
melted plastics can cause pitting of the surface of your
cooktop (not covered by the warranty) unless the spill is
removed while still hot. Special care should be taken
when removing hot substances.

Turn off all surface units affected by the spillover.

1

Remove hot pans.

Wearing an oven mitt, hold the razor scraper at a

2

30° angle to the cooktop. Scrape the hot spill to a
cool area outside the surface unit.

With the spill in a cool area, use a dry paper towel to

3

remove any excess. Any spillover remaining should
be left until the surface of the cooktop has cooled.
Do not continue to use the soiled surface unit until
all of the spillover has been removed. Follow the
steps under
process.

NOTE: If pots with a thin overlay of aluminum, copper or
enamel are allowed to boil dry, the overlay may bond with the
glass cooktop and leave a black discoloration. This should be
removed immediately before heating again or the discoloration
may be permanent.

Heavy soil

to continue the cleaning

T roubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

31

Installation of the range.

Read these instructions completely and carefully.

Safety InformationTroubleshooting TipsCustomer Service

Before You Begin

IMPORT ANT: Save these instructions for the local electrical
inspector’s use.

IMPORT ANT: OBSERVE ALL GOVERNING CODES AND
ORDINANCES.

NOTE TO INST ALLER: Leave these instructions with the

appliance after installation is completed.

Operating Instructions

NOTE TO CONSUMER: Keep this Owner’s Manual and

Installation Instructions for future use.
NOTE: This appliance must be properly grounded.

Tools You Will Need

■ Large blade screwdriver

■ 1/4

″hex head nutdriver

Installation Instructions

■ Channel lock pliers or small ratchet wrench with 3/16″socket

(for leveling range)

32

Electrical Requirements

CAUTION, FOR PERSONAL SAFETY: DO NOT USE AN
EXTENSION CORD WITH THIS APPLIANCE.

REMOVE HOUSE FUSE OR OPEN CIRCUIT BREAKER
BEFORE BEGINNING INSTALLATION.

This appliance must be supplied with the proper voltage and
frequency, and connected to an individual, properly grounded
branch circuit, protected by a circuit breaker or time delay fuse,

as noted on the rating plate.

Wiring must conform to National Electric Codes.

If the electric service provided does not meet the above
specifications, have a licensed electrician install an approved outlet.

Because range terminals are not accessible after range is in position,
flexible service conduit or cord must be used.

Read these instructions completely and carefully.

Prepare the Opening

1

Allow 11⁄
surface.

Allow 30″minimum clearance between surface units and bottom of unprotected
wood or metal top cabinet, and 15″ minimum between countertop and adjacent

cabinet bottom.

EXCEPTION: Installation of a listed microwave oven or cooking appliance over the cooktop shall
conform to the installation instructions packed with that appliance.

If cabinet storage is installed, reduce risk by installing a range hood that projects

horizontally a min. of 5″beyond the bottom of the cabinets. Make sure the wall

covering, countertops and cabinets around the range can withstand heat
generated by the range, oven or cooktop up to 200°F.

2

″spacing from the range to adjacent vertical walls above cooktop

Not less than the width
of the range

Hood

5″ Min.

30″

15″

Min.

Min.

T roubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

Wall

1

1
Min.

Locate the outlet box within either shaded area.

⁄2″

C of range

L

1

⁄2″

7

7″

71⁄2″

1

3

⁄2″

Floor

5″

2

5⁄

8

″

14

1

⁄4″

Outlet box

Install the
outlet box
on either
side of
the C

L

Wall

Cord

Anti-Tip Bracket
(install in either rear corner)

33

Installation of the range.

Read these instructions completely and carefully.

Safety InformationTroubleshooting TipsCustomer Service

Operating Instructions

Installation Instructions

Flooring Under the Range

Your range, like many other household items, is heavy and can settle into soft floor coverings
such as cushioned vinyl or carpeting.

When moving the range on this type of flooring, it should be installed on a

″thick sheet of plywood (or similar material) as follows:

1/4

When the floor covering ends at the front of the range, the area that the range
will rest on should be built up with plywood to the same level or higher than the
floor covering. This will allow the range to be moved for cleaning or servicing.

Prepare for Electrical Connection

2

Effective January 1, 1996 the National Electric Code requires that
new construction (not existing) utilize a 4-conductor connection to an
electric range.

When installing an electric range in new construction follow Steps 3
and 5 for 4-wire connection.

Use only a 3-conductor or a 4-conductor UL-listed range cord. These cords may
be provided with ring terminals on wire and a strain relief device.

A range cord rated at 40 amps with 125/250 minimum volt range is required.
A 50 amp range cord is not recommended but if used, it should be marked for
use with nominal 1
center the cable and strain relief within the knockout hole to keep the edge from
damaging the cable.

NOTE: A 4-conductor cord is to be used when the appliance is installed in a mobile home or when
local codes do not permit grounding through the neutral. If conduit is being used, go to Step 6 or 7.

3

8

⁄

″diameter connection openings. Care should be taken to

34

Power Cord Strain Relief Installation

3

Remove the lower rear range wiring cover to expose the connector block

a

and bracket.

3

Remove the knockout ring (1

b

connector. To remove the knockout, use a pair of pliers to bend the
knockout ring away from the bracket and twist until ring is removed.

Knockout ring in bracket. Knockout ring removed.

Assemble the strain relief in the hole. Insert the power cord through the

c

strain relief and tighten. Allow enough slack to easily attach the cord
terminals to the connector block. If tabs are present at the end of the winged
strain relief, they can be removed for better fit.

NOTE: Do not install the power cord without a strain relief.

Connector box

8

⁄

″) located on bracket directly below the

Wiring cover
(shown removed)

Strain relief

Power cord

Ground
strap

Bracket

Strain relief bracket
(Provided with range cord. Not part of range.)

T roubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

35

Installation of the range.

Read these instructions completely and carefully.

3-Wire Power Cord Installation

4

Safety InformationTroubleshooting TipsCustomer Service

Operating Instructions

Installation Instructions

WARNING:

The neutral or ground wire of the power cord
must be connected to the neutral terminal located in the center of the
connector block. The power leads must be connected to the outside
(brass colored) terminals.

Remove the 3 wire terminal screws from the connector block. Insert screws
through each power cord terminal ring and into the connector block until the
screws engage the nuts. Be certain that the center wire is connected to the center
screw of the connector block. Tighten screws securely.

Do NOT remove ground strap connection.

Neutral terminal

Power cord

Connector block

Ground strap

36

4-Wire Power Cord Installation

5

WARNING:

The neutral wire of the supply circuit
is connected to the neutral terminal located in the center of the
connector block. The power leads must be connected to the outside
(brass colored) terminals. The 4th grounding lead must be connected
to the frame of the range with the grounding plate and grounding screw.

Remove the 3 screws from the connector block.

a

Remove the grounding screw and strap from the connector block middle

b

location and the screw connection to the frame of the range.

Insert screws through each power cord terminal ring and into connector

c

block until screw engages nut. Be certain that the center wire is connected
to the center screw of the connector block. Tighten screws securely.

Attach ground wire to the frame of the range.

d

Before After

Neutral terminal

Ground Strap
(grounding to range)

Neutral terminal

Grounding
plate

Grounding to range

T roubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

37

Installation of the range.

Read these instructions completely and carefully.

3-Wire Conduit Installation

6

Safety InformationTroubleshooting TipsCustomer Service

Remove the 3 screws from the connector block. Insert bare wires between the
connector block terminals and movable nuts. Tighten screws securely. Do not
remove ground strap connection.

WARNING: Connector block is approved for copper wire connection
only. If aluminum wire is used, see note below.

NOTE: ALUMINUM WIRING

Do not connect aluminum wire to the connector block.

a

Operating Instructions

Use copper building wire rated for the correct amperage and voltage to
make 3 (three) 3
depending on number of wires.

Splice copper wires to aluminum wiring using special connector terminals

b

designed and UL-approved for joining copper to aluminum and follow the
connector manufacturer’s recommended procedure closely.

Wire used, location and enclosure of splices, etc., must conform to good wiring practices
and local codes.

″copper jumper wires. Connect wire as per Step 6 or 7

Installation Instructions

38

Bare wire

Movable nut

Screw

Connector block terminal

Flexible cable

Connector block

Bracket

Bare wire tips

Conduit

4-Wire Conduit Installation

7

Remove the 3 screws from the connector block. Remove the grounding strap
from the connector block middle location and the screw connecting it to the
frame of the range. Insert bare wires between the connector block terminals
and movable nuts. Tighten screws securely. Attach ground wire to the frame of
the range.

WARNING: Connector block is approved for copper wire connection
only. If aluminum wire is used, see note below.

NOTE: ALUMINUM WIRING

Do not connect aluminum wire to connector block.

a

Use copper building wire rated for the correct amperage and voltage to

make 3 (three) 3″copper jumper wires. Connect wire as per Step 6 or 7

depending on number of wires.

Splice copper wires to aluminum wiring using special connector terminals

b

designed and UL-approved for joining copper to aluminum and follow the
connector manufacturer’s recommended procedure closely.

Wire used, location and enclosure of splices, etc., must conform to good wiring practices
and local codes.

Bare wire

Movable nut

Screw

Connector block terminal

Flexible cable

Connector block

Bracket

Bare wire tips

T roubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

Grounding
plate

Conduit

39

Installation of the range.

Read these instructions completely and carefully.

Anti-Tip Bracket Installation

8

Safety InformationTroubleshooting TipsCustomer Service

An

Anti-Tip bracket

of locations. The instructions include a template, a parts list and a list of tools
necessary to complete the installation. Read the
and the instructions that fit your situation before beginning installation.

WARNING

is supplied with instructions for installation in a variety

Important Safety Information

Operating Instructions

Installation Instructions

■ Range must be secured by

■ See instructions to install (supplied with bracket).

■ Unless properly installed, the range could be tipped by stepping or sitting on

the door. Injury might result from spilled hot liquids or from the range itself.

Screw must enter wood or metal

Typical installation of anti-tip bracket attachment to wall.

Leveling the Range

9

The range must be level. Leveling feet are located at each corner of the base of
the range. Remove the storage drawer or kick panel (depending on your model)
and using channel locks, rotate the leveling feet in and out as required to level
the range. (For instructions on how to remove and replace the storage drawer or
the kick panel, see the

On some models, there are plastic covers which may be removed for easy
adjustment (just squeeze and pull).

One of the rear leveling feet will engage the
to side adjustment). Allow a minimum clearance of 1/8
the leveling foot that is to be installed into the

Anti-Tip bracket

Care and cleaning of the range

supplied.

Bracket

Wall plate

Anti-Tip bracket

Anti-Tip bracket.

section.)

(allow for some side

″between the range and

40

Check the range for proper installation into the
kick panel or storage drawer and inspecting the rear leveling leg. Make sure it fits
securely into the slot.

Final Check

10

Anti-Tip bracket

by removing the

Be sure all range controls are in the OFFposition before leaving
the range.

Before you call for service…

Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.

Problem Possible Causes What To Do

Surface units will not
maintain a rolling boil
or cooking is not
fast enough

Surface units do
not work properly

Tiny scratches
(may appear as
cracks) or abrasions
on radiant cooktop
glass surface

Areas of discoloration
on the cooktop

Improper cookware •Use pans which are

being used. absolutely flat and match

the diameter of the surface
unit selected.

A fuse in your home • Replace fuse or reset
may be blown or the circuit breaker.

circuit breaker tripped.

Cooktop controls •Check to see the correct
improperly set. control is set for the surface

unit you are using.

Incorrect cleaning •Use recommended
methods being used. cleaning procedures.

Cookware with rough • Be sure cookware bottoms
bottoms being used or and cookware are clean
coarse particles (salt before use. Use cookware
or sand) were between with smooth bottoms. Tiny
the cookware and the scratches are not removable
surface of the cooktop. but will become less visible

in time as a result of
cleaning.

Cookware has been
slid across the cooktop
surface.

Improper cookware • Marks from aluminum and
being used. copper pans as well as

mineral deposits from water
or food can be removed
with the cleaning cream.

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

Hot sugar mixtures
or plastic melted
to the surface

Hot cooktop came • See the

into contact with
these substances.

cooktop

Cleaning the glass

section.

41

Before you call for service…

Troubleshooting Tips

Safety InformationTroubleshooting TipsCustomer Service

Problem Possible Causes What To Do

Frequent cycling
off and on of
surface units

The display goes

blank or indicator
lights come on
when range is

Operating Instructions

not in use

Oven light does not work

Oven willnot work

Installation Instructions

Improper cookware •Use only flat cookware
being used. to minimize cycling.

Power surge. •Disconnect power at the

fuse box or circuit breaker
for at least 10 seconds.
Turn power on and power
up your range. If the
indicator lights are still on,
call for service.

Light bulb is loose •Tighten or replace
or defective. the bulb.

Switch operating light •Call for service.

is broken.

Plug on range is not •Make sure electrical plug is
completely inserted in plugged into a live, properly
the electrical outlet. grounded outlet.

A fuse in your home •Replace fuse or reset
may be blown or the circuit breaker.

circuit breaker tripped.

Oven controls •See the

improperly set.

Door left in the •If necessary, allow the
locked position. oven to cool then unlock

oven

section.

the door.

Using the

42

Problem Possible Causes What To Do

Food does not bake
or roast properly

Food does not
broil properly

Oven controls • See the

improperly set.

Shelf position is • See the

incorrect or the
shelf is not level.

Incorrect cookware • See the

or cookware of
improper size
being used.

Oven thermostat •See the

needs adjustment.

Oven is not set • Make sure you turn the

at

BROIL.

Door not open to the • See the

broil stop position as
recommended.

Improper shelf position •See the

being used.

Food being cooked • Use the broiling pan and
in a hot pan. grid that came with your

Cookware not suited • Use the broiling pan and
for broiling. grid that came with your

Aluminum foil used on • See the

the broiling pan and
grid has not been fitted
properly and slit as
recommended.

In some areas the • Preheat the broil element
power (voltage) for 10 minutes.

may be low.

• Broil for the longest period

Using the

oven

section.

Using the

oven

section.

Using the

oven

section.

Adjust the oven

thermostat—Do it yourself!

section.

knob all the way to the

BROIL

position.

Using the

oven

section.

Broiling guide

range. Make sure it is cool.

range.

.

Using the

oven

section.

of time recommended in

Broiling guide

the

.

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

43

Before you call for service…

Troubleshooting Tips

Safety InformationTroubleshooting TipsCustomer Service

Problem Possible Causes What To Do

Operating Instructions

Installation Instructions

Oven temperature

too hot or too cold

Clock and timer

do not work

Oven will not
self-clean

Oven starts a
self-clean cycle
when you wanted
to bake, roast
or broil

Oven thermostat •See the

needs adjustment.

Plug on range is • Make sure electrical plug is

not completely plugged into a live, properly
inserted in the grounded outlet.
electrical outlet.

A fuse in your home • Replace fuse or reset
may be blown or the circuit breaker.

circuit breaker tripped.

Oven controls • See the

improperly set.

The oven temperature •Allow the range to cool to
is too high to set a room temperature and
self-clean operation. reset the controls.

Oven controls • Make sure you turn the
improperly set. control knob all the way

Oven door is not in • Make sure you move the
the locked position. door latch handle all the

Oven door locked • Turn the Oven
during cooking. Temperature knob to

Adjust the oven

thermostat—Do it yourself!

section.

Using the clock

and timer

to the

way to the right.

Allow the oven to cool.
Never force the door
latch handle.

section.

CLEAN

position.

OFF

.

“Crackling” or
“popping” sound

44

This is the sound of • This is normal.

the metal heating and
cooling during both
the cooking and
cleaning functions.

Problem Possible Causes What To Do

Excessive smoking

Oven door will
not unlock

Oven not clean
after a clean cycle

CLEAN light
flashes

Oven door is
crooked

Excessive soil. • Turn the Oven

Oven too hot. • Allow the oven to cool

Oven controls not • See

properly set.

Oven was heavily soiled. • Clean up heavy spillovers

Oven controls not • Move the door latch
properly set. handle to the right

The door is out • Because the oven door is
of position. removable, it sometimes

Temperature knob to
Open the windows to rid
the room of smoke. Wait
until the
off. Wipe up the excess soil
and reset the clean cycle.

below locking temperature.

CLEAN

OFF

light goes

Using the self-cleaning

oven

section.

before starting the clean
cycle. Heavily soiled ovens
may need to self-clean
again or for a longer
period of time.

before

setting the
Oven Temperature knob
to

CLEAN.

gets out of position during
installation. To straighten
the door, push down on
the high corner.

.

Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information

Oven makes
clicking noise

This is the sound • This is normal.

of the heating element
turning off and on
during cooking functions.

45

Before you call for service…

Troubleshooting Tips

Safety Information

Problem Possible Causes What To Do

CLEAN light

is on when you
want to cook

“F—and a number”

Operating Instructions

flash in the display

Installation Instructions

Power outage

Troubleshooting TipsCustomer Service

The oven door was • Turn the Oven
accidentally locked. Temperature knob to

Allow the oven to cool.
Never force the door
latch handle.

You have a function • If a function error code

error code. appears during the self-

Power outage or surge. • Some models will

cleaning cycle, check the
oven door latch. The latch
may have been moved, even
if only slightly, from the
locked position. Make sure
the latch is moved to the
right as far as it will go. Turn
the Oven Temperature
knob to
oven to cool for one hour.
Put the oven back into
operation.

• Disconnect all power to

the range for 5 minutes
and then reconnect power.
If the function error code
repeats, call for service.

automatically resume their
setting once the power is
restored. On models with a
clock, you must reset the
clock. If the oven was in
use, you must reset it by
turning the Oven
Temperature knob back to

OFF

resetting any cooking
function.

OFF

. Allow the

, setting the clock and

OFF

.

46

GE Electric Range Warranty

All warranty service provided by our Factory Service Centers,
or an authorized Customer Care

®

technician. For service,

call 800-GE-CARES.

For The Period Of: We Will Replace, At No Charge To You:

One Year Any part

From the date of the
original purchase war ranty,

Five Years A replacement glass cooktop

From the date of the
original purchase
(does not apply to JBP60)

in materials or workmanship. During this

and in-home service to replace the defective part.

to thermal shock; discolor; crack at the rubber seal
between the glass cooktop and the porcelain edge.
It will also be replaced if the pattern wears off or if
any of the radiant surface units burn out. During this

five-year limited warranty,

labor or in-home service costs.

of the range which fails due to a defect

we will also provide,

free of charge,

if it should: crack due

you will be responsible for any

What GE Will Not Cover:

■Service trips to your home to teach you

how to use the product.

■Improper installation.

■Failure of the product if it is

abused, misused, or used for other
than the intended purpose or used
commercially.

■ Damage to the glass cooktop

caused by use of cleaners other than
the recommended cleaning creams.

■ Damage to the glass cooktop caused

by hardened spills of sugary materials
or melted plastic that are not cleaned
according to the directions in the
Owner’s Manual.

■ Replacement of house fuses or

resetting of circuit breakers.

■ Damage to the product caused by

accident, fire, floods or acts of God.

■ Incidental or consequential damage to

personal property caused by possible
defects with this appliance.

Operating InstructionsSafety Information

full one-year

all labor

Troubleshooting TipsInstallation Instructions

Customer Service

This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.

47

Service Telephone Numbers.

GE Answer Center

Safety InformationTroubleshooting TipsCustomer Service

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service

Expert GE repair service is only a phone call away.

Special Needs Service

Operating Instructions

TDD 800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier­free kitchen for persons with limited mobility.

Service Contracts

Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.

Installation Instructions

Parts and Accessories

Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.

®

800.626.2000

800-GE-CARES (800-432-2737)

800.626.2000

800-626-2224

800-626-2002

Service Satisfaction

If you are not satisfied with the service you receive from GE, follow

First,

these three steps.
appliance.
including your phone number—to: Manager, Consumer Relations,
GE Appliances, Appliance Park, Louisville, KY 40225.
problem is still not resolved, write:

Printed in Louisville, KY

Next,

Major Appliance Consumer Action Program
20 North Wacker Drive, Chicago, IL 60606.

contact the people who serviced your

if you are still not pleased, write all the details—

Finally,

6-97 CG

if your