GE 162D9617P008, 24 CustomStyle, 49-60021-2 User Manual
GE Appliances
Refrigerators
Side by side
Réfrigérateurs
Côte à côte
Refrigeradores
Lado a lado
Part No. 162D9617P008 Pub. No. 49-60021-2 11-99 JR
Profile Models 24 CustomStyle,
28 and 30
Owner’s Manual
Modèle Profile «CustomStyle» 24,
Modèles Profile 28 et 30
Manuel d’utilisation
Modelo Profile 24
“CustomStyle,” Modelos Profile
28 y 30
Manual del propietario
English section begins on page 2
La section française commence à la page 40
La sección en español empieza en la página 74
www.geappliances.com
Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
Congratulations!
You Are Now Part of the GE Family
Welcome to the GE family. We’re proud of our
quality products and we are committed to providing
dependable service. You’ll see it in this easy-to-use
Owner’s Manual and you’ll hear it in the friendly
voices of our customer service department.
Best of all, you’ll experience these values each time
you use your refrigerator. That’s important, because
your new refrigerator will be part of your family for
many years. And we hope you will be part of ours for
a long time to come.
We thank you for buying GE. We appreciate your
purchase, and hope you will continue to rely on us
whenever you need quality appliances for your home.
GE & You, A Service Partnership.
Safety Information
Safety Precautions . . . . . . . . . . . .3
Use of Extension Cords . . . . . . . . .3
How to Connect Electricity . . . . . .4
Use of Adapter Plugs . . . . . . . . . .4
Operating Instructions
Controls . . . . . . . . . . . . . . . . . .5–8
Features . . . . . . . . . . . . . . . . . .5–12
Refreshment Center . . . . . . .13–15
Care and Cleaning . . . . . . . . .16–18
Installation Instructions
Preparing to
Install the Refrigerator . . . . .19, 20
Trim Kits . . . . . . . . . . . . . . . .21–25
Water Line Installation . . . . .26–28
Troubleshooting Tips
Normal Operating Sounds . . . . . .29
Before You
Call For Service . . . . . . . . . . .29–32
Customer Service
Warranty for Canadian Customers .
32
Warranty for U.S. Customers
. . . .33
FXRC Cartridge
Performance Data Sheet . . . . . . .34
State of California Water
Treatment Device Certificate . . .35
Product Registration . . . . . . . . . .37
Service Telephone
Numbers . . . . . . . . . . . .Back Cover
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label inside the fresh food compartment
on the top.
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service
under the warranty.
Inside you will find many helpful hints on how to use and maintain
your refrigerator properly. Just a little preventive care on your part
can save you a great deal of time and money over the life of your
refrigerator.
READ THIS MANUAL
IF YOU NEED SERVICE
You’ll find many answers to common problems in the
Before You
Call For Service
section. If you review our chart of
Troubleshooting
Tips
first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone
call away. A list of toll-free customer service numbers is included in
the back section. Or,
in the U.S.,
you can always call the GE Answer
Center® at 800.626.2000, 24 hours a day, 7 days a week.
In Canada,
call 1-800-361-3400.
IMPORTANT!
Fill out the Consumer Product Registration Card.
Two Easy Ways To Register Your Appliance!
■ Through the internet at www.geappliances.com.
■ Complete and mail the enclosed Product Registration Card.
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Safety Instructions Installation Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Use this appliance only for its intended purpose as described in this Owner’s Manual.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
■
■This refrigerator must be properly installed
and located in accordance with the Installation
Instructions before it is used.
■
■Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
■
■Do not allow anyone to climb, sit, stand or hang
on the Refreshment Center door. They could
damage the refrigerator and maybe even tip it
over, causing severe personal injury.
■
■Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet. Skin
may stick to these extremely cold surfaces.
■
■Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
■
■In refrigerators with automatic icemakers,
avoid contact with the moving parts of the
ejector mechanism, or with the heating element
that releases the cubes. Do not place fingers or
hands on the automatic icemaking mechanism
while the refrigerator is plugged in.
■
■Keep fingers out of the “pinch point” areas;
clearances between the doors and between
the doors and cabinet are necessarily small.
Be careful closing doors when children are
in the area.
■
■Unplug the refrigerator before cleaning and
making repairs.
NOTE: We strongly recommend that any servicing be performed
by a qualified individual.
■
■Turning the control to the
OFF
or position does
not remove power to the light circuit.
■
■Do not refreeze frozen foods which have
thawed completely.
PROPER DISPOSAL OF THE REFRIGERATOR
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous…even if they will sit for “just a few
days.” If you are getting rid of your old refrigerator,
please follow the instructions below to help prevent
accidents.
Before You Throw Away Your Old Refrigerator
or Freezer:
■Take off the doors.
■Leave the shelves in place so that children may
not easily climb inside.
CFC Disposal
Your old refrigerator has a cooling system that used
CFCs (chlorofluorocarbons). CFCs are believed to
harm stratospheric ozone.
If you are throwing away your old refrigerator, make
sure the CFC refrigerant is removed for proper
disposal by a qualified servicer. If you intentionally
release this CFC refrigerant you can be subject to
fines and imprisonment under provisions of
environmental legislation.
USE OF EXTENSION CORDS
Because of potential safety hazards under certain conditions, we strongly recommend
against the use of an extension cord.
However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United
States) or a CSA certified (in Canada), 3-wire grounding type appliance extension cord having a grounding
type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.
DANGER! RISK OF CHILD ENTRAPMENT
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For
personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a
3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock hazard
from this appliance.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility and
obligation to have it replaced with a properly
grounded 3-prong wall outlet.
The refrigerator should always be plugged into its
own individual electrical outlet which has a voltage
rating that matches the rating plate.
This provides the best performance and also
prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull straight
out from the outlet.
Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.
When moving the refrigerator away from the
wall, be careful not to roll over or damage the
power cord.
USE OF ADAPTER PLUGS
(Adapter plugs not permitted in Canada)
Because of potential safety hazards under certain conditions, we strongly recommend against
the use of an adapter plug.
However, if you must use an adapter, where local
codes permit, a
temporary connection
may be made
to a properly grounded 2-prong wall outlet by use
of a UL-listed adapter available at most local
hardware stores.
The larger slot in the adapter must be aligned with
the larger slot in the wall outlet to provide proper
polarity in the connection of the power cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with one
hand while pulling the power cord plug with the
other hand. If this is not done, the adapter ground
terminal is very likely to break with repeated use.
If the adapter ground terminal breaks,
DO NOT USE
the refrigerator until a proper ground has been
established.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to make
sure the outlet is properly grounded.
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
■
■The freezer supplies cold air for both
compartments.
■
■The fresh food control maintains the
temperature in the fresh food compartment
by controlling the amount of cold air that flows
from the freezer to the fresh food side.
Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
About the controls on the refrigerator.
Testing and Adjusting Temperatures
Initially, set the fresh food control at 5 and the freezer control at 5 and
allow 24 hours for the temperature to stabilize.
Moving the freezer control to OFF or stops cooling in both the
fresh food and freezer compartments but does not shut off electrical
power to the refrigerator.
Control settings will vary based on personal preferences, usage, and
operating conditions and may require more than one adjustment.
The controls will look like one of the following.
5
Several adjustments may be required. Each time you adjust controls, allow 24 hours for the
refrigerator to reach the temperature you have set.
To test the fresh food
compartment, place a
beverage on the top shelf.
After 24 hours, taste the
drink. If the temperature
is not satisfactory, adjust
the setting.
To test the freezer,
place ice cream in the
center of the freezer.
Check it after 24 hours.
If it’s too hard or too soft,
adjust the setting.
1. the WARMEST
setting
9. the COLDEST
setting
Fresh Food
Control
Freezer Control
■
■The freezer setting determines the compressor
and freezer fan run times.
■
■Both temperature controls may need
adjustment to get the desired temperature
in the fresh food compartment.
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About the controls on the refrigerator.
Monitor and Diagnostic System
NORMAL
lights up to indicate that no failure has been detected by the diagnostic system.
DOOR OPEN
flashes when either door is open.
WARM TEMP
lights up when freezer food-keeping temperature is above normal.
Flashing diagnostic codes.
What these codes mean—and what to do when they appear—is explained
more thoroughly on the following pages.
SYSTEM CHECK-RESET
reviews the diagnosis of four coded functions and allows you to erase codes
from the display.
Select
CUBED ICE , CRUSHED ICE
or
WATER
and the signal light confirms your choice.
DOOR ALARM
lights up when the beeper has been set to sound after either door has been open 30
seconds.
The Electronic Monitor and Diagnostic System controls dispenser functions and monitors the operation of
your refrigerator.
On some models. The controls will look like one of the following.
DISPLAY
NORMAL
DOOR
OPEN
WARM
TEMP
POWER
DEFROST
FREEZER
ICE MAKER
SYSTEM
CHECK
RESET
CHILLED
WATER
CRUSHED
ICE
DISPENSER PUSH BELOW
CUBED
ICE
DOOR ALARM
ON/ OFF
Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
7
When Your Refrigerator Is First Plugged In
How the Monitor and Diagnostic System Works
All panel lights come on for five seconds,
a beep sounds, and lights go off except as
follows:
■
PF
flashes in the display. Touch
SYSTEM
CHECK-RESET
to erase it.
■
NORMAL
glows.
■
WARM TEMP
glows until the refrigerator
cools down. It goes off when proper foodkeeping temperature is reached.
■Door alarm beeper is activated and
DOOR
ALARM
glows.
■
CRUSHED ICE
glows.
■
DOOR OPEN
flashes if either door is open,
goes out when doors are shut.
■Night light in ice and water dispenser
is off.
How to Set the Door Alarm
To set the alarm press
DOOR ALARM
until it
glows.
The control beeps if either door is open for
more than 30 seconds.
The light goes out and the beeping stops
when you close the door.
Why the WARM TEMP Light Glows
At first, it’s probably because your newlyinstalled refrigerator hasn’t completely
cooled down yet. Wait a few hours for it to
cool, and then the light will go out.
From then on,
WARM TEMP
will glow
whenever temperatures inside get too high
for proper food storage. If this happens,
open the doors only when absolutely
necessary, and close them as quickly as
possible.
As soon as inside temperatures return to
normal, the light goes out.
If
WARM TEMP
reappears and stays on for
longer than 4 hours, call for service.
The diagnostic code flashes and the control
beeps when something starts to go wrong.
If more than one coded function requires
attention at the same time, the one with the
highest priority will be displayed first.
Pressing
SYSTEM CHECK-RESET
will erase
two codes immediately—PFand
CI.
The
dE
and FFcodes can only be erased by pressing
SYSTEM CHECK-RESET
after the condition
that caused the code to flash has been
corrected.
SYSTEM CHECK-RESET
will also evaluate
all other coded functions. If
NORMAL
is
lit during the displaying of a code, that
function is operating properly.
DOOR ALARM
ON/ OFF
WARM
TEMP
SYSTEM
CHECK
RESET
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About the controls on the refrigerator.
8
What the Codes Mean
Check your frozen food.
Has any of it started to thaw? A package may be holding the freezer
compartment door open. Don’t open the door more often than absolutely necessary while
this code is displayed. Touching
SYSTEM CHECK-RESET
after the freezer compartment
temperature has returned to normal will erase the code.
Power to the refrigerator has been interrupted for more than two seconds.
Check the condition
of food in both the fresh food and freezer compartments. Touch
SYSTEM CHECK-RESET
to erase the code.
There is no fault with the refrigerator when the PFcode flashes.
Check the icemaker.
Ice clumps in the storage bin may have stalled the icemaker. Follow
corrective measures described in
Troubleshooting Tips.
If water supply to the icemaker is
not connected or not turned on, make sure the icemaker feeler arm is in the
STOP
(up)
position. The code stops flashing when problem is corrected or
SYSTEM CHECK-RESET
is touched.
Something is wrong with the defrost system—keep doors closed to retain cold and call for
service.
The code flashes until problem is corrected.
DISPLAY
About the water filter cartridge.
On some models
Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
About the shelves and baskets.
Rearranging the Shelves and Freezer Baskets
Glass and wire shelves are adjustable. Wire slide-out freezer baskets can be
relocated in the same way.
To Remove To Replace
Lift up and out
2
Insert
top hook
1
Lower to
lock in place
2
Tilt up
1
The water filter cartridge is located in the
upper right-hand corner of the fresh food
compartment, right below the temperature
controls.
The filter cartridge should be replaced
every
six months
or earlier if the flow of
water to the water dispenser or icemaker
decreases.
Installing the Filter Cartridge
If you are replacing the cartridge, first
remove the old one by slowly turning it
to the left.
Do not
pull down on the
cartridge. A small amount of water may
drip down.
Remove and discard the plastic cap
from the new cartridge.
Fill the replacement cartridge with water
from the tap.
Apply the month and year sticker to the
cartridge to remind you to replace the
filter in
six months.
Place the top of the cartridge up inside
the cartridge holder.
Do not
push it up
into the holder.
Slowly turn it to the right until the filter
cartridge stops.
DO NOT OVERTIGHTEN.
As you turn the cartridge, it will
automatically raise itself into position.
Run water from the dispenser for 1
minute (about a half gallon) to clear
the system and prevent sputtering.
NOTE:
A newly-installed water filter
cartridge may
cause water to spurt
from
the dispenser.
Filter Bypass Plug
You must use the filter bypass plug
when a replacement filter cartridge is not
available. The dispenser and the icemaker
will not operate without the filter or filter
bypass plug.
Questions?…In the United States, call the
GE Answer Center® 800.626.2000.
Replacement Filters:
To order additional filter cartridges in the
United States, call GE Parts and Accessories,
800-626-2002.
FXRT—Chlorine, Taste and Odor
Suggested Retail $29.95
FXRC—Chlorine, Taste and Odor—
Lead and Cysts
Suggested Retail $34.95
Customers in Canada should consult the
yellow pages for the nearest Camco Service
Center.
7
6
5
4
3
2
1
Plastic Cap
Discard the plastic cap.
Place the top of the cartridge up
inside the cartridge holder and
slowly turn it to the right.
Filter Bypass Plug
Cartridge
Holder
REPLACE FILTER BY:
(month-year)
replace every 6 months
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About the shelves and baskets.
10
Slide-Out Spillproof Shelf
(on some models)
The slide-out spillproof shelf allows you to
reach items stored behind others. The
special edges are designed to help prevent
spills from dripping to lower shelves.
Make sure you push the shelves all the way back
in before you close the door.
Quick Space Shelf
This shelf splits in half and slides under
itself for storage of tall items on the shelf
below.
Removable Wine Rack
The wine rack is designed to hold a bottle
on its side. A good location for the wine rack
is the quick space shelf.
About the refrigerator bins and dishes.
Not all features are on all models.
Bins on the Fresh Food Compartment Door
Adjustable bins can easily be carried from
refrigerator to work area.
To remove:
Tilt the bin up and pull out on
the molded supports until it comes
completely out of the door.
To replace or relocate:
Select desired shelf
height, engage the bin in the molded
supports of the door and slide the bin in.
The bin will hook in place.
The divider
helps prevent tipping, spilling or
sliding of small items stored on the door
shelf. Place a finger on either side of the
divider near the front and move it back and
forth to fit your needs.
To remove fixed bins,
first remove the food in
the bins. Then, grasping the bin at each
end, push in at the bottom as you lift and
pull out at the top.
Divider
About the storage drawers.
Not all features are on all models.
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Installation Instructions
Quick Serve™ System
CAUTION: Dishes and lids are not
designed for use on the range top,
broiler or in the regular oven. Such
use can be hazardous.
Quick Serve™ dishes fit into a space-saving
rack under the shelf. The rack can be
relocated anywhere in the fresh food
compartment.
Dishes and lids are safe for use in microwave
ovens, refrigerators and freezers.
Do not use when cooking high-fat foods,
such as bacon, and high-sugar foods, such
as candy and syrup. The high temperatures
of the fat and sugar can cause bubbles to
form on the inside of the dish.
Storage Drawers
Excess water that may accumulate in the
bottom of the drawers should be emptied
and the drawers wiped dry.
Adjustable Humidity Drawers
Slide the control all the way to the
setting to provide high humidity
recommended for most vegetables.
Slide the control all the way to the
setting to provide lower humidity
levels recommended for most fruits.
Convertible Meat Drawer
The convertible meat drawer has its own
cold air duct to allow a stream of cold air
from the freezer compartment to flow
around the drawer.
The variable temperature control
regulates
the air flow from the freezer compartment.
Set control lever
down
to the coldest setting
to store fresh meats. If lever is left in meat
position for a long period of time, some
frost may form on the inside of the drawer.
Set control lever
up
to convert the drawer to
normal refrigerator temperature and
provide extra vegetable storage space. Cold
air duct is turned off. Variable settings
between these extremes can be selected.
Normal
Coldest
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About storage drawer removal.
Not all features are on all models.
About the refrigerator doors
Drawer Removal
Drawers can easily be removed by tilting up
slightly and pulling past the
stop
location.
Remove the door bins from the fresh food door
before removing the drawer.
To remove the shelf above the top drawer,
first remove the top drawer and any food on
the shelf. Then tilt the shelf up at the front
and lift it up and out of the tracks.
To replace the shelf, raise the shelf front
slightly and place the top hooks in the
lowest large track slots. Then lower the
front of the shelf until it is level.
To remove the drawers when the fresh food
compartment door cannot be opened fully
you need to roll the refrigerator forward
until the door can be fully opened. In some
cases this will require moving the
refrigerator to the left as you roll it out.
When replacing the drawers, make
sure you slide them through both
drawer guides on the right side.
Drawer
Guides
Refrigerator Doors
The refrigerator doors may feel different
than the ones you are used to. The special
door opening/closing feature makes sure
the doors close all the way and are securely
sealed.
When opening and closing the door you
will notice a
stop
position. If the door is
opened past this
stop
point, the door will
remain open to allow you to load and
unload food more easily. When the door is
only partially open it will automatically
close.
The resistance you feel at the
stop
position will be reduced as the door
is loaded with food.
When the door is only partially open
it will automatically close.
Beyond this stop the door will
stay open.
13
Customer ServiceTroubleshooting Tips
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Installation Instructions
About the refreshment center.
On some models
The Refreshment Center Compartment stores frequently used items.
When open, the Refreshment Center door provides a convenient work surface. Although
durable, the work surface should not be used as a cutting board. Close the door when
finished. The upper fresh food compartment light will come on when the Refreshment
Center door is opened.
The special design of the door allows you to tilt and lift up the door in order to clean the
bottom of the frame.
NOTE: Use caution in closing or using the clean-out feature in the presence of small children.
Cold air entering from the freezer compartment keeps the temperature in the
Refreshment Center Compartment at proper food-keeping levels.
The bin panel limits the amount of cold air that escapes when the Refreshment Center
door is opened. To reach food from the inside, lift the panel up.
To remove the Refreshment Center bin, first remove the panel using the hand holds.
Then remove the bin by lifting it up and out.
Bottom of Frame
Automatic Icemaker
The icemaker will produce eight cubes per
cycle—approximately 120 cubes in a 24-hour
period, depending on freezer compartment
temperature, room temperature, number
of door openings and other use conditions.
If the refrigerator is operated before the
water connection is made to the icemaker,
keep the feeler arm in the
STOP
(up)
position.
When the refrigerator has been connected
to the water supply, move the feeler arm to
the
ON
(down) position.
The icemaker will fill with water when it cools
to freezing. A newly-installed refrigerator may
take 8 to 12 hours to begin making ice cubes.
Throw away the first few batches of ice to
allow the water line to clear.
Be sure nothing interferes with the swing of
the feeler arm.
It is normal for several cubes to be joined
together.
If ice is not used frequently, old ice cubes
will become cloudy and taste stale.
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About the automatic icemaker.
A newly-installed refrigerator may take 8 to 12 hours to begin making ice.
Ice Storage Bin
Feeler arm in the
STOP
(up) position
Feeler arm in the
ON
(down) position
14
About the ice and water dispenser.
On some models
To Use the Dispenser
Press the rim of the glass gently against the
dispenser pad.
Select
CUBED ICE , CRUSHED ICE
(on some models) or
WATER .
The spill shelf is not self-draining. To
reduce water spotting, the shelf and its grille
should be cleaned regularly.
If no water is dispensed when the refrigerator is
first installed, there may be air in the water line
system. Press the dispenser pad for at least two
minutes to remove trapped air from the water
line and to fill the water system. To flush out
impurities in the water line, throw away the
first six glassfuls of water.
A light switch (on some models) turns the
night light
in the dispenser on or off. The
light also comes on when the dispenser pad
is pressed. The light in the dispenser should
be replaced with a 7 watt maximum bulb
when it burns out.
CAUTION: Never put fingers or any other
objects into the ice crusher discharge
opening.
Spill Shelf
Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
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Ice Storage Bin
To remove:
Lift the left corner to free the bin from the
shelf and pull the bin straight out while
supporting it at front and rear.
To replace:
Slide the bin back until the tab on the bin
locks into the slot on the shelf. If the bin
does not go all the way back, remove it and
rotate the drive mechanism 1/4 turn. Then
push the bin back again until the tab on the
bin locks into the slot on the shelf.
Rotate
Drive
Mechanism
Important Facts About Your Dispenser
■Add ice before filling the glass with a
beverage.
■Do not add ice from trays or bags to
the storage bin. It may not crush or
dispense well.
■Avoid overfilling glass with ice and use of
narrow or extra-tall glasses. Backed-up ice
can jam the chute or cause the door in
the chute to freeze shut. If ice is blocking
the chute, poke it through with a wooden
spoon.
■Beverages and foods should not be
quick-chilled in the ice storage bin.
Cans, bottles or food packages in the
storage bin may cause the icemaker or
auger to jam.
■Some crushed ice may be dispensed even
though you selected
CUBED ICE.
This
happens occasionally when a few cubes
accidentally get directed to the crusher.
■After crushed ice is dispensed, some
water may drip from the chute.
■Sometimes a mound of snow will form on
the door in the ice chute. This condition
is normal and usually occurs when you
have dispensed crushed ice repeatedly.
The snow will eventually evaporate.
■Dispensed water is not ice cold. For
colder water, add crushed ice or cubes
before dispensing water.
15
16
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Care and cleaning of the refrigerator.
Cleaning the Outside
Refreshment Center Compartment door—
outside.
It’s important that you use only
window cleaner without ammonia or a damp
cloth to clean the glass and trim. Avoid using
wax on the Refreshment Center door.
The dispenser well,
beneath the grille, should
be wiped dry. Water left in the well may leave
deposits. Remove the deposits by adding
undiluted vinegar to the well. Soak until the
deposits disappear or become loose enough
to rinse away.
The dispenser pad.
Clean with warm
water and baking soda solution—about a
tablespoon (15 ml) of baking soda to a
quart (1 l) of water. Rinse thoroughly and
wipe dry.
HINT: Open the freezer door part way to prevent
dispensing of ice or water when cleaning.
The door handles and trim.
Clean with a cloth
dampened with soapy water. Dry with a
soft cloth.
The stainless steel panels and door handles
(on some models) can be cleaned with a
commercially available stainless steel
cleaner using a clean, soft cloth.
Keep the outside clean.
Wipe with a clean
cloth lightly dampened with kitchen
appliance wax or mild liquid dish detergent.
Dry and polish with a clean, soft cloth.
Do not wipe the refrigerator with a soiled dish
cloth or wet towel. These may leave a residue
that can erode the paint. Do not use scouring
pads, powdered cleaners, bleach or cleaners
containing bleach because these products can
scratch and weaken the paint finish.
Press here to
remove grille.
Cleaning the Inside
To help prevent odors,
leave an open box of
baking soda in the fresh food and freezer
compartments.
Unplug the refrigerator before cleaning.
If this
is not practical, wring excess moisture out of
sponge or cloth when cleaning around
switches, lights or controls.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 l) of water. This both cleans
and neutralizes odors. Rinse and wipe dry.
Door magnets can be cleaned the same way.
Refreshment Center Compartment door—inside.
Wipe up spills right away. Use one
tablespoon (15 ml) of baking soda in one
quart (1 l) of water to clean the inside door
surface, Refreshment Center bin and inside
access door. Rinse, wipe dry.
Avoid cleaning cold glass shelves (on
some models) with hot water because
the extreme temperature difference may
cause them to break. Handle glass
shelves carefully. Bumping tempered
glass can cause it to shatter.
Do not wash any plastic refrigerator parts in
the dishwasher except Quick Serve dishes
and lids.
Door Magnets
Cleaning the Decorator Door Panels
Clean these panels using an anti-static
cleaner or a mild detergent and water.
(Look for anti-static cleaner in electronic or
computer departments.) Rinse thoroughly
and blot dry with a clean, damp cloth or
chamois. Do not use paper towels to wash or
dry the panels. Do not use cleaners that
contain solvents, such as ammonia, because
they can damage the panels.
Shallow scratches and abrasions can be
corrected with a good grade of hard
automobile paste wax. The wax will fill in
any minor surface scratches and will help to
maintain the luster of the panels. Apply the
wax sparingly and buff lightly with a clean,
soft cloth using a circular motion. Do not
use a cleaner/wax combination.
Customer ServiceTroubleshooting Tips
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Installation Instructions
17
Behind the Refrigerator
Be careful when moving the refrigerator
away from the wall. All types of floor
coverings can be damaged, particularly
cushioned coverings and those with
embossed surfaces.
Pull the refrigerator straight out and return
it to position by pushing it straight in.
Moving the refrigerator in a side direction
may result in damage to the floor covering
or refrigerator.
When pushing the refrigerator back,
make sure you don’t roll over the power
cord or icemaker supply line.
Under the Refrigerator
For most efficient operation, keep the
area under the refrigerator clean. Remove
the base grille and sweep away or vacuum
up dust.
For best results, use a brush specially
designed for this purpose. It is available at
most appliance parts stores.
To remove the base grille,
open both
doors, grasp the bottom of the grille and
pull it out.
To replace the base grille,
line up the clips
on the back of the grille with the openings
in the baseplate and push the grille forward
until it snaps into place.
Clean the condenser coils at least
once a year.
Preparing for Vacation
For long vacations or absences, remove
food and unplug the refrigerator. Move the
freezer control to the
OFF
or position,
and clean the interior with a baking soda
solution of one tablespoon (15 ml) of
baking soda to one quart (1 L) of water.
Leave the doors open.
Move the icemaker feeler arm to the
STOP
(up) position and shut off the water supply
to the refrigerator.
When you return from vacation, select
WATER
on the dispenser and press the
dispenser pad for at least two minutes to
remove stale water from the water system.
If the temperature can drop below freezing,
have a qualified servicer drain the water
supply system to prevent serious property
damage due to flooding.
Preparing to Move
Secure all loose items such as grille, shelves and drawers by taping them securely
in place to prevent damage.
Be sure the refrigerator stays in an upright position during moving.
18
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Replacing the light bulbs.
Turning the control to the OFF or position does not remove power to the light circuit.
Fresh Food Compartment—Upper Light
Unplug the refrigerator.
To align the control knobs properly,
note position of each knob for proper
reassembly, move both knobs all the way
to the left, then pull them off.
To remove the light shield, pull it
straight out.
After replacing with an appliance bulb of the
same or lower wattage, reinstall the light shield.
Replace the control knobs, move them to their
previous settings and plug the refrigerator back in.
3
2
1
Fresh Food Compartment—Two Lower Lights
(on some models)
These lights are located behind the top drawer.
Unplug the refrigerator and remove the
top drawer and cover.
Grasp the bottom of the light shield
and pull it forward and up to free its
bottom edge.
After replacing with an appliance bulb of the
same or lower wattage, reinstall the light shield,
drawer and cover and plug the refrigerator
back in.
2
1
Freezer Compartment—Non-Dispenser Models
Unplug the refrigerator.
Remove the shelf just below light shield.
Pull the plastic light shield, which is
underneath the ice compartment,
toward you.
After replacing with an appliance bulb of the
same or lower wattage, reinstall the shield and
shelf, and plug the refrigerator back in.
3
2
1
Freezer Compartment—Dispenser Models
Unplug the refrigerator.
Remove the ice storage bin.
Remove screw at top of light shield.
After replacing with an appliance bulb of the
same or lower wattage, reinstall the shield and
ice storage bin, and plug the refrigerator back in.
3
2
1
Screw
F
R
E
E
Z
T
E
C
E
R
O
M
L
D
P
E
R
A
T
U
R
E
O
F
F
1
C
3
O
L
D
E
S
T
5
*
7
9
Profile
*
I
N
I
T
I
A
A
L
L
T
L
E
O
M
W
P
2
E
4
R
A
H
T
R
U
S
R
.
E
F
O
S
R
E
T
T
T
E
I
M
N
G
P
S
.
T
O
S
T
A
B
I
L
I
Z
E
C
O
L
D
1
3
C
O
L
D
E
5
S
T
*
7
FRESH FOOD
9
TEM
PERATURE
Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
Preparing to install the refrigerator.
Read these instructions completely and carefully.
Water Supply to the Icemaker
You will need to connect the icemaker to a cold
water line.
A water supply kit (containing copper tubing,
shutoff valve, fittings and instructions) is available
at extra cost from your dealer or from Parts and
Accessories, 800-626-2002.
Refrigerator Location
Install it on a floor strong enough to support it
fully loaded.
Clearances
Allow the following clearances for ease of
installation, proper air circulation and plumbing
and electrical connections.
24′ Model 28′ Model 30′Model
Sides 1/8″(3 mm) 1/8″(3 mm) 1/8″(3 mm)
Top 1″(25 mm) 1/8″(3 mm) 1/8″(3 mm)
Back
1/2″(13 mm) 1/2″(13 mm) 1/2″(13 mm)
If built-in, allow 7/8″(22 mm) for hinge covers.
If the refrigerator is against a wall
on either side, allow 3/4″(19 mm)
on each side for a 90° door opening.
Leveling Rollers
The rollers have 2 purposes:
The rollers can be adjusted so the refrigerator is
firmly positioned on the floor and does not rock
back and forth.
Rollers allow you to move the refrigerator away
from the wall for cleaning.
To adjust the rollers,
remove the base grille by pulling
it out at the bottom.
Turn the two front roller adjusting screws
clockwise
to raise
the refrigerator,
counterclockwise to lower
it. Use a 3/8″socket wrench, adjustable wrench or
pliers.
Built-In Style models also have rear adjustable
rollers so you can align the refrigerator with your
kitchen cabinets. Use a 5/16″socket wrench to turn
the screws for the rear rollers—
clockwise to raise it,
counterclockwise to lower it.
2
1
19
Front Roller
Adjusting Screw
Rear Roller Adjusting Screw
(on Built-In Style models only).
Use this screw if the refrigerator
has one.
Rear Roller Adjusting Screw
(on Built-In Style models only).
Use this screw if the refrigerator
does not have the screw pictured
to the left.
Front Roller
Adjusting Screw
90°
20
Customer Service Troubleshooting Tips
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Preparing to install the refrigerator.
Door Alignment
After leveling, make sure that doors are even at the top.
To make the doors even,
adjust the fresh food door. Using a 3/16″Allen wrench or a 5/16″socket wrench
(depending on model), turn the door adjusting screw to the right to raise the door, to the left to lower it. (A
nylon plug, imbedded in the threads of the pin, prevents the pin from turning unless a wrench is used.)
After one or two turns of the wrench, open and close the fresh food door and check the alignment at the top
of the doors.
Dimensions and Specifications
(for CustomStyle models)
Remove base grille by opening
the doors and pulling the grille
straight out.
3/16″Allen Wrench
70
1
/
4
″
36″
24″
24″Cabinet
24″Side Panels
Water Electrical
3/4″Airspace
(1/2″Gap + 1/4″
Wall Plates)
25″
Counter Top
5/16″Socket Wrench
Raise
Raise
or
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Installation Instructions
21
Trim kits and decorator panels.
For CustomStyle models
Read these instructions completely and carefully.
Before You Begin
Some models are equipped with trim kits that allow you to install door panels. You can order pre-cut
black or white decorator panels from GE Parts and Accessories, 800-626-2002, or you can add wood
panels to match your kitchen cabinets.
Panels less than 1/4″(6 mm) thick
When installing wood panels less than 1/4″ (6 mm) thick, you need to create a filler panel, such as 1/8″
cardboard, that will fit between the face of the door and the wood panel. If you are installing the pre-cut
decorator panels, pre-cut filler panels are included in the kit. The combined thickness of the decorator or
wood panel and the filler panel should be 1/4″ (6 mm).
3/4″ (19 mm) or Raised Panel
A raised panel design screwed or glued to a 1/4″ (6 mm) thick backing, or a 3/4″ (19 mm) routed board
can be used. The raised portion of the panel must be fabricated to permit clearances of at least 2″ (51 mm)
from the handle side for fingertip clearance.
Weight limitations for custom panels:
Fresh Food 35 lb. (16 kg) max.
Freezer Door 25 lb. (11 kg) max.
2″(51 mm)
Clearance
Handle Side
Appearance
Panel
Refrigerator
Door
1/4″(6 mm)
Thick Backing
3/4″
(19 mm)
22
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Trim kits.
The areas at the top of the panels need to be cut out of
the panels. The shaded areas indicate areas that must
be routed out about 5/32″ (4 mm) on the back side of
panels 1/4″ (6 mm) thick or more. For panels less than
1/4″ (6 mm) thick, these areas can be cut out of the
filler panels.
Example of Routing
1/4″
(6 mm)
5/32″
(4 mm)
1
1
/8″
(29 mm)
Front
Depth of material
to be routed out
Freezer Panel
Without Dispenser
Freezer Panel
With Dispenser
Fresh Food Panel
Fresh Food Panel
With Refreshment Center
Cut
out
5/16″
(8 mm)
1″
(25 mm)
1
1
/8″
(29 mm)
1
1
/8″
(29 mm)
2
3
/8″
(60 mm)
2
3
/8″
(60 mm)
2″
(50 mm)
11
1
/4″
(286 mm)
14
1
/2″
(368 mm)
37
5
/8″
(956 mm)
67
1
/8″
(1705 mm)
1/8″
(3 mm)
FRONT
5/16″
(8 mm)
1″
(25 mm)
4
13
/16″
(122 mm)
1
1
/8″
(29 mm)
1
1
/8″
(29 mm)
1
1
/8″
(29 mm)
1
1
/8″
(29 mm)
2
3
/8″
(60 mm)
2
3
/8″
(60 mm)
2
3
/8″
(60 mm)
2
3
/8″
(60 mm)
2″
(50 mm)
11
1
/4″
(286 mm)
18
13
/16″
(478 mm)
14
1
/2″
(368 mm)
34
5
/16″
(872 mm)
1/8″
(3 mm)
Cut
out
FRONT
5/16″
(8 mm)
1″
(25 mm)
2″
(50 mm)
11
1
/4″
(286 mm)
37
5
/8″
(956 mm)
67
1
/8″
(1705 mm)
1/8″
(3 mm)
Cut
out
19
5
/16″
(491 mm)
FRONT
1
1
/8″
(29 mm)
1
1
/8″
(29 mm)
2
3
/8″
(60 mm)
2
3
/8″
(60 mm)
5/16″
(8 mm)
1″
(25 mm)
4
13
/16″
(122 mm)
2″
(50 mm)
11
1
/4″
(286 mm)
18
13
/16″
(478 mm)
19
5
/16″
(491 mm)
34
5
/16″
(872 mm)
1/8″
(3 mm)
Cut
out
FRONT
Dimensions for Custom Wood Panels
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23
Inserting the door panels.
Loosen the Top Trim on the Freezer and Fresh Food Doors.
Using a T-20 Torx driver, loosen the two screws
attaching the Top Trim about 1/4″(6 mm).
Insert the Freezer Panel and Fresh Food Panel.
Lift the Top Trim up 1/4″(6 mm) and carefully
push the freezer panel in until it slides into the slot
behind the door handle. Push the filler panel
(required with some door panels) in behind the
decorator panel. Repeat for fresh food panel.
If your model has a dispenser and/or a
Refreshment Center, this step only applies
to the top panels.
Insert the Bottom Panel (for models with a dispenser and/or a Refreshment Center)
Carefully push the panel in until it slides into the
slot behind the door handle. Push the filler panel
(required with some door panels) in behind the
decorator panel.
Tighten the two screws on the Top Trim to 30 in-lbs torque.
Cut-Out
Cut-Out
Top Trim Screws
Top
Freezer
Panel
Bottom
Freezer
Panel
Tape Liner
Side Trim
Side Trim
Fresh
Food
Panel
24
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Inserting the door panels.
Install the Side Trim.
These pieces are tucked inside the fresh food door
handle.
Do not remove the protective film on the outside of the
Side Trim until the Side Trim is installed.
Fit the bottom of the Side Trim under the Bottom
Trim as illustrated.
Hold the Side Trim against the front face of the
decorator panels and fit the Side Trim under
the Top Trim. Make sure the Side Trim is fitted
correctly and that you are satisfied with the
appearance of all the parts before pulling the
tape liner.
Secure the Side Trim.
Place one hand between the two pieces of tape liner
and hold the Side Trim firmly against the panels
and the side of the door.
Pull the top tape liner up about 3″(80 mm),
pressing the trim with your hand as the adhesive
is exposed to the door. Then pull the bottom
tape liner down about 3″(80 mm). Follow the tape
with your hand, pressing the trim adhesive against
the door.
Continue pulling the tape liner loose, alternating
between the top and bottom and pressing the Side
Trim against the door.
Remove the Protective Film From the Outside of the Side Trim.
Side
Trim
Side
Trim
Bottom Trim
Tape
Liner
Tape
Liner
Top Trim
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Installing and removing previously installed decorator panels.
Removing the Handles
In order to remove the decorator panels and replace with new panels you need to remove the handles. A T-20 Torx driver
is needed.
Loosen and remove the 2 screws in the Top Trim.
Loosen and remove the 2 screws in the bracket that attaches the Handle to the top of the Door.
Grip the Handle firmly and slide upwards. The keyhole slots on the Handle slide off the buttons on
the door.
Open the door and slide out the decorator panels.
4
3
2
1
Top Trim Screws
Bracket Screws
Slots
Slot
Button
Buttons
Bracket
Inserting the Door Panels
Before installing the decorator panels, make sure they have been routed out in the proper areas as shown in the
beginning of this section. Slide in the panels to perform a trial fit before fastening down the Handle and Top Trim.
Installing the Handles
Once the panels are fitted properly, install the Handle and Top Trim.
Slide the keyhole slots on the Handle down onto the buttons mounted to the face of the door. Slide the
Handle downward until the bracket at the top of the Handle fits flush on the top of the door.
Replace the two screws in the bracket that attach the Handle to the top of the Door and tighten the
screws to 45 in-lbs torque.
Replace the Top Trim making sure it fits over the Side Trim and that the locating tabs fit the inside of
the Handle profile.
Replace the Top Trim screws and tighten to 30 in-lbs torque.
4
3
2
1
25
26
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Operating Instructions
Installing the water line.
Read these instructions completely and carefully.
Before You Begin
When connecting a GE Reverse Osmosis Water System to your refrigerator, the only
approved installation is with a GE RVKIT.
If the water supply to the refrigerator is from a Reverse Osmosis Water Filtration System
AND the refrigerator also has a water filter, use the refrigerator’s filter bypass plug. Using
the refrigerator’s water filtration cartridge in conjunction with the RO filter can result in
hollow ice cubes and slower water flow from the water dispenser.
This water line installation is not warranted by the refrigerator or icemaker manufacturer.
Follow these instructions carefully to minimize the risk of expensive water damage.
Water hammer (water banging in the pipes) in house plumbing can cause damage to
refrigerator parts and lead to water leakage or flooding. Call a qualified plumber to correct
water hammer before installing the water supply line to the refrigerator.
To prevent burns and product damage, do not hook up the water line to the hot water line.
If you use your refrigerator before connecting the water line, make sure the icemaker
feeler arm is kept in the STOP (up) position.
Do not install the icemaker tubing in areas where temperatures fall below freezing.
When using any electrical device (such as a power drill) during installation, be sure the
device is insulated or wired in a manner to prevent the hazard of electric shock.
All installations must be in accordance with local plumbing code requirements.
What You Will Need
To determine how much copper tubing you need:
Measure the distance from the water valve on the back of the refrigerator to the water
supply pipe. Then add 8 feet (244 cm). Be sure there is sufficient extra tubing [about 8 feet
(244 cm) coiled into 3 turns of about 10 inches (25 cm) diameter] to allow the refrigerator to
move out from the wall after installation.
■
A water supply kit
(containing copper tubing, shutoff valve and fittings listed below) is
available at extra cost from your dealer or from Parts and Accessories, 800-626-2002.
■
Cold water supply.
The water pressure must be between 40 and 120 p.s.i.
■
Power drill.
■
Copper tubing,
1/4″outer diameter to connect the refrigerator to the water supply. Be sure
both ends of the tubing are cut square.
Do not use plastic tubing or plastic fittings because the water supply line is under
pressure at all times. Certain types of plastic tubing may become brittle with age and
crack, resulting in water leakage.
■
Two 1/4″outer diameter compression nuts and 2 ferrules (sleeves)—
to connect the copper
tubing to the shutoff valve and the refrigerator water valve.
■If your existing water line has a flared fitting at the end, you will need an
adapter
(available at
plumbing supply stores) to connect the water line to the refrigerator
OR
you can cut off the
flared fitting with a
tube cutter
and then use a compression fitting.
■
Shutoff valve
to connect to the cold water line. The shutoff valve should have a water inlet
with a minimum inside diameter of 5/32″at the point of connection to the
COLD WATER
LINE.
Saddle-type shutoff valves are included in many water supply kits. Before purchasing,
make sure a saddle-type valve complies with your local plumbing codes.
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Installation Instructions
Shut Off the Main Water Supply
Turn on the nearest faucet long enough to clear the line of water.
Install the Shutoff Valve
Install the shutoff valve on the nearest
frequently used drinking water line.
Choose a location for the valve that is easily
accessible. It is best to connect into the side of a
vertical water pipe. When it is necessary to
connect into a horizontal water pipe, make the
connection to the top or side, rather than at the
bottom, to avoid drawing off any sediment from
the water pipe.
Drill a 1/4″hole in the water pipe, using a sharp
bit. Remove any burrs resulting from drilling the
hole in the pipe.
Fasten the shutoff valve to the cold water pipe
with the pipe clamp.
Tighten the clamp screws until the sealing
washer begins to swell.
Do not overtighten or you may crush the copper
tubing.
NOTE: Commonwealth of Massachusetts Plumbing Codes
248CMR shall be adhered to. Saddle valves are illegal and
use is not permitted in Massachusetts. Consult with your
licensed plumber.
5
4
3
2
1
27
Route the Copper Tubing and Connect It to the Shutoff Valve
Route the copper tubing between the cold water
line and the refrigerator.
Route the tubing through a hole drilled in the wall
or floor (behind the refrigerator or adjacent base
cabinet) as close to the wall as possible.
Be sure there is sufficient extra tubing [about 8
feet (244 cm) coiled into 3 turns of about 10
″
(25 cm) diameter] to allow the refrigerator to
move out from the wall after installation.
Place the compression nut and ferrule (sleeve)
onto the end of the tubing and connect it to the
shutoff valve.
Make sure the tubing is fully inserted into the valve.
Tighten the compression nut securely.
NOTE: Commonwealth of Massachusetts Plumbing Codes
248CMR shall be adhered to. Saddle valves are illegal and
use is not permitted in Massachusetts. Consult with your
licensed plumber.
Turn On the Water and Flush Out the Tubing
Turn the main water supply on and flush out the
tubing until the water is clear.
Shut the water off at the water valve after about
one quart (1 L) of water has been flushed
through the tubing.
21
Washer
Inlet End
Pipe Clamp
Vertical Cold Water Pipe
Saddle-Type
Shutoff Valve
Saddle-Type Shutoff Valve
Compression Nut
Packing Nut
Outlet Valve
Ferrule (sleeve)
28
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Installing the water line.
Connect the Tubing to the Refrigerator
Before making the connection to the
refrigerator, be sure the refrigerator power
cord is not plugged into the wall outlet.
We recommend installing a water filter if your water
supply has sand or particles that could clog the
screen of the refrigerator’s water valve. Install it in
the water line near the refrigerator.
Remove the plastic flexible cap from the water
valve.
Place the compression nut and ferrule (sleeve)
onto the end of the tubing as shown.
Insert the end of the copper tubing into the
water valve connection as far as possible. While
holding the tubing, tighten the fitting.
Fasten the copper tubing into the clamp
provided to hold it in position. You may
need to pry open the clamp.
One of the illustrations below will look like the connection
on your refrigerator.
4
3
2
1
Turn the Water On at the Shutoff Valve
Tighten any connections that leak.
Plug In the Refrigerator
Arrange the coil of copper tubing so that it does not
vibrate against the back of the refrigerator or against
the wall.
Push the refrigerator back to the wall.
Start the Icemaker
Set the icemaker feeler arm to the
ON
(down)
position. The icemaker will not begin to operate
until it reaches its operating temperature of 15°F.
(-9°C.) or below. It will then begin operation
automatically if the icemaker feeler arm is in the
ON
(down) position.
NOTE: The icemaker may double-cycle when it first starts,
causing some water spillage from the icemaker into the
ice bucket. This is normal and should not happen again.
1/4″Compression Nut
1/4″
Compression
Nut
1/4″Copper
Tubing
1/4″Copper
Tubing
Ferrule (sleeve)
Ferrule (sleeve)
Tubing Clamp
Tubing Clamp
Refrigerator
Connection
Refrigerator
Connection
Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
Normal operating sounds.
Depending on the placement of the refrigerator in your kitchen,
you may want to place a piece of rubber-backed carpet under
the refrigerator to reduce noise.
The new high efficiency compressor runs faster and will have a higher pitch hum
or pulsating sound while operating.
Defrost timer and refrigerator control click on and off.
The fan circulating air inside the freezer which keeps the temperatures
throughout.
Water dropping on the defrost heater causing a sizzling, hissing or popping
sound during the defrost cycle.
The flow of refrigerant through the freezer cooling coils sounds like boiling
water or a gurgling noise.
Cracking or popping of cooling coils caused by expansion and contraction
during defrost and refrigeration following defrost.
Water dripping as it melts from the evaporator and flows to the drain pan
during the defrost cycle.
Icemaker
The icemaker water valve will buzz when the icemaker fills with water. If the feeler
arm is in the
ON
(down) position it will buzz even if it has not yet been hooked up
to water. Keeping the feeler arm in the
ON
(down) position before it is hooked up
to water can damage the icemaker. To prevent this, raise the feeler arm to the
STOP
(up) position. This will stop the buzzing.
The sound of cubes dropping into the bin and water running in pipes as
icemaker refills.
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not
Refrigerator in defrost cycle. • Wait about 30 minutes for defrost cycle to end.
operate
Freezer control in
OFF
or • Move the freezer control to a temperature setting.
position.
Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit • Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Rollers need adjusting. • See
Leveling Rollers.
(slight vibration
is normal)
These sounds are normal
and are due mostly to highly
efficient operation.
29
Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation InstructionsCustomer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Before you call for service…
Problem Possible Causes What To Do
Motor operates for
Normal when refrigerator • Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in. cool down.
on and off frequently.
Often occurs when large • This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. • Check to see if package is holding door open.
freezer require more
Hot weather or frequent • This is normal.
operating time. They
door openings.
start and stop often
Temperature controls • See
About the controls.
to maintain even
set at the coldest setting.
temperatures.)
Grille and condenser • See
Care and cleaning.
need cleaning.
Fresh food or freezer
Temperature control not set • See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See
About the controls.
Door left open. • Check to see if package is holding door open.
Frost or ice crystals
Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between fresh
Automatic energy saver • This helps prevent condensation on the outside.
food and freezer
system circulates warm
compartments feels warm
liquid around front edge
of freezer compartment.
Automatic icemaker
Icemaker feeler arm in • Move the feeler arm to the
ON
(down) position.
does not work
the
STOP
(up) position.
• Cubes may have fused to the side of the mold. Move the
feeler arm to the
STOP
(up) position, then remove
these cubes.
Water supply turned off or •See
Installing the water line.
not connected.
Freezer compartment • Wait 24 hours for the refrigerator to completely
too warm. cool down.
Piled up cubes in the storage •Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes have
Ice storage bin needs cleaning. • Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste • Wrap foods well.
to ice cubes.
Interior of refrigerator •See
Care and cleaning.
needs cleaning.
Small or hollow cubes
Water filter clogged. • Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing
Door left open. • Check to see if package is holding door open.
Temperature control not set • See
About the controls.
cold enough.
Orange glow in
Defrost heater is on. • This is normal.
the freezer
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