Top Freezer
GEAppliances.com
162D3949P004 49-60165 08-01 JR
Owner’s Manual
Safety Instructions . . . . . . . . .2, 3
Operating Instructions
Care and Cleaning . . . . . . . . . .6, 7
Controls . . . . . . . . . . . . . . . . . . .4
Defrost Water Pan . . . . . . . . . . . .6
Ice Trays . . . . . . . . . . . . . . . . . . . .5
Light Bulb Replacement . . . . . . .7
Shelves . . . . . . . . . . . . . . . . . . . . .5
Installation Instructions
Preparing to Install
the Refrigerator . . . . . . . . . . . . . .8
Reversing the Door Swing . . .9, 10
Troubleshooting Tips . . . .11, 12
Consumer Support
Consumer Support . . .Back Cover
Product Registration . . . . . .13, 14
Warranty . . . . . . . . . . . . . . . . . .15
Model 10
Write the model and serial numbers here:
Model # ________________________
Serial # ________________________
Find these numbers on a label on
the back of the refrigerator.
Refrigerators
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Use this appliance only for its intended purpose as described in this Owner’s Manual.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
■
■This refrigerator must be properly installed
and located in accordance with the Installation
Instructions before it is used.
■
■Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
■
■Do not touch cold surfaces in the freezer
compartment when hands are damp or wet. Skin
may stick to these extremely cold surfaces.
■
■Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
■
■Keep fingers out of the “pinch point” areas;
clearances between the doors and between
the doors and cabinet are necessarily small.
Be careful closing doors when children are
in the area.
■
■Unplug the refrigerator before cleaning and
making repairs.
NOTE: We strongly recommend that any servicing be
performed by a qualified individual.
■
■Setting the control to
OFF
does not remove power
to the light circuit.
■
■Don’t use an electrical device or sharp
instrument in defrosting the frozen food
storage compartment.
■
■Do not refreeze frozen foods which have
thawed completely.
PROPER DISPOSAL OF THE REFRIGERATOR
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous…even if they will sit for “just a few
days.” If you are getting rid of your old refrigerator,
please follow the instructions below to help prevent
accidents.
Before You Throw Away Your Old Refrigerator
or Freezer:
■Take off the doors.
■Leave the shelves in place so that children may
not easily climb inside.
CFC Disposal
Your old refrigerator may have a cooling system
that used CFCs (chlorofluorocarbons). CFCs are
believed to harm stratospheric ozone.
If you are throwing away your old refrigerator, make
sure the CFC refrigerant is removed for proper
disposal by a qualified servicer. If you intentionally
release this CFC refrigerant you can be subject to
fines and imprisonment under provisions of
environmental legislation.
USE OF EXTENSION CORDS
Because of potential safety hazards under certain conditions, we strongly recommend
against the use of an extension cord.
However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United
States) or a CSA-listed (in Canada), 3-wire grounding type appliance extension cord having a grounding
type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.
DANGER! RISK OF CHILD ENTRAPMENT
Consumer SupportTroubleshooting Tips
Operating Instructions
Safety Instructions Installation Instructions
GEAppliances.com
3
WARNING!
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For
personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with
a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock hazard
from this appliance.
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
If the outlet is a standard 2-prong outlet, it is your
personal responsibility and obligation to have it
replaced with a properly grounded 3-prong wall
outlet.
The refrigerator should always be plugged into its
own individual electrical outlet which has a voltage
rating that matches the rating plate.
This provides the best performance and also
prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull straight
out from the outlet.
Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.
When moving the refrigerator away from the
wall, be careful not to roll over or damage the
power cord.
USE OF ADAPTER PLUGS
(Adapter plugs not permitted in Canada)
Because of potential safety hazards under certain conditions, we strongly recommend against
the use of an adapter plug.
However, if you must use an adapter, where local
codes permit, a
temporary connection
may be made
to a properly grounded 2-prong wall outlet by use
of a UL-listed adapter available at most local
hardware stores.
The larger slot in the adapter must be aligned with
the larger slot in the wall outlet to provide proper
polarity in the connection of the power cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with one
hand while pulling the power cord plug with the
other hand. If this is not done, the adapter ground
terminal is very likely to break with repeated use.
If the adapter ground terminal breaks,
DO NOT
USE
the refrigerator until a proper ground has
been established.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, and not insulated, and the wall
outlet is grounded through the house wiring. You should
have the circuit checked by a qualified electrician to make
sure the outlet is properly grounded.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
4
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
Fresh Food Temperature Control
The fresh food compartment temperature
control can be set at
OFF, MIN, MED
or
MAX
.
It can also be set any place in between
MIN
and
MAX
.
MIN
is the warmest.
MAX
is the coldest.
Initially set the temperature control at
MED
.
After using the refrigerator for 24 hours,
adjust the temperature control to the
setting that is best suited to your needs.
OFF
stops cooling in both compartments,
but does not shut off power to the
refrigerator.
If the refrigerator is unplugged or turned off,
you must allow 3 minutes before starting it or
plugging it back in. If you attempt to restart it
in less than 3 minutes, it may not start.
Freezer Temperature Control
The freezer compartment temperature
control can be set at
WARM, MED
or
COLD
,
or can be set any place in between these
settings.
Initially set the temperature control at
MED
. After using the refrigerator for 24
hours, adjust the temperature control to the
setting that is best suited to your needs.
Air Discharge Outlets
Outlets are located in both the fresh food
and freezer compartments. Since cold air
flows from them, avoid blocking them with
large items.
Fresh Food
Freezer
Outlets
Outlets
About the controls.
Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
5
About the shelves.
GEAppliances.com
Fresh Food Shelves Freezer Compartment Shelf
Shelves can be moved to different levels
to suit your varying food storage needs.
The shelf may be removed for storage of
large items. Pull up on the front of the shelf
and lift it out.
About the ice trays.
Ice Trays
To release ice cubes, invert the tray, hold it
over the storage bucket or bowl and twist
tray at both ends.
For only one or two ice cubes, leave the tray
right-side up, twist both ends slightly and
remove the desired number of cubes.
Trays can be stacked to save storage space.
Do not put them in the dishwasher.
Wash the ice trays by hand. To remove
mineral deposits, soak the trays in a
vinegar/water solution (half vinegar and
half water). Rinse well before using.
6
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
Care and cleaning of the refrigerator.
Outside
The door caps (top and bottom)
can be
cleaned with a cloth dampened with a
solution of mild liquid dishwashing
detergent and water. Dry with a soft
cloth. Don’t use wax on the door caps.
Keep the finish clean.
Wipe with a clean
cloth lightly dampened with kitchen
appliance wax or mild liquid dishwashing
detergent. Dry and polish with a clean,
soft cloth. Do not wipe the refrigerator
with a soiled dishwashing cloth or wet
towel. These may leave a residue that
can erode the paint. Do not use scouring
pads, powdered cleaners, bleach or
cleaners containing bleach because these
products can scratch and weaken the
paint finish.
Protect the paint finish.
With proper care,
it will stay new-looking and rust-free for
years. Apply a coat of kitchen/appliance
wax when the refrigerator is new and
then at least twice a year.
Appliance Polish Wax & Cleaner
is
available from GE Appliance Service and
Parts Centers.
Inside
Inside the fresh food and freezer
compartments
should be cleaned at least
once a year. Unplug the refrigerator
before cleaning. If this is not practical,
wring excess moisture out of sponge or
cloth when cleaning around switches,
lights or controls.
Apply an appliance wax/polish to the
inside surface between the doors.
Use warm water and baking soda
solution–about a tablespoon of baking
soda to a quart of water. This both cleans
and neutralizes odors. Rinse thoroughly
with water and wipe dry. Other parts of
the refrigerator‚ including door gasket,
vegetable drawer, ice trays and all plastic
parts, can be cleaned the same way.
Do not use cleansing powders or other
abrasive cleaners.
To help prevent odors, leave an open
box of baking soda in the rear of the
fresh food compartment, on the top
shelf. Change the box every three
months. An open box of
baking soda in
the frozen food storage compartment
will absorb stale odors.
Do not wash any plastic parts from your
refrigerator
in your automatic dishwasher.
Defrost Water Pan
The defrost water pan is on the back
of the refrigerator. The pan should be
cleaned at least once a year.
To clean the pan:
Unplug the refrigerator.
Remove the two screws holding the
pan in place.
Take the pan to the sink and wash
by hand using warm water and a
mild detergent.
Screw the pan securely back in
place to prevent defrost water from
spilling onto the floor.
Plug the refrigerator back in.
7
Consumer SupportTroubleshooting Tips
Operating Instructions
Safety Instructions Installation Instructions
GEAppliances.com
Light Bulb Replacement
The light bulb is located at the top of the
fresh food compartment just behind the
temperature control.
To replace the bulb:
Unplug the refrigerator.
Unscrew the bulb and replace with
a same-size, same-type bulb.
Plug the refrigerator back in.
CAUTION:
Setting the fresh food control
to
OFF
does not remove power to the
light circuit.
Beneath the Refrigerator
• In the refrigeration process, it is
normal that heat be expelled in the
area under the refrigerator. Some
synthetic floor coverings will discolor
at these normal and safe operating
temperatures. Your floor covering
supplier should be consulted if you
object to this discoloration.
• Care should be taken in moving your
refrigerator away from the wall.
All types of floor coverings can be
damaged, particularly cushioned
coverings and those with embossed
surfaces.
• When pushing the refrigerator back,
make sure you don’t roll over the
power cord.
When You Go on Vacation
For extended vacations
or absences,
remove food and unplug the refrigerator.
Clean the interior with a baking soda
solution of one tablespoon of soda to
one quart of water. Leave doors open.
For shorter vacations,
remove perishable
foods and leave the control at your
regular setting. However, if room
temperature is expected to drop below
60°F, follow the same instructions as
for extended vacations.
When You Move
Secure all loose items
such as shelves,
storage drawers and ice trays by taping
them securely in place to prevent
damage, and raise the leveling legs.
Be sure refrigerator stays in upright
position
during moving. Protect outside
of refrigerator with blanket.
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
8
Preparing to install the refrigerator.
Location
Do not install the refrigerator where
the temperature will be below 60°F.
At these temperatures the refrigerator
will operate, but it will not cool foods
properly.
The refrigerator must be installed on a
floor strong enough to support it when
fully loaded.
Clearances
Allow the following clearances for ease of
installation, door opening and proper air
circulation:
Top: 3″
Back: 1″
Sides: 1″
Leveling Legs
Adjustable legs at the front corners
of the refrigerator should be set so the
refrigerator is firmly positioned on the
floor, and the front is raised or tilted just
enough that the doors close easily when
opened about halfway.
To adjust the leveling legs, turn legs
counterclockwise
to raise the refrigerator,
clockwise
to lower it.
BEFORE YOU BEGIN
• Read these instructions all the way through
before starting.
• Unplug the refrigerator from its electrical outlet.
• Empty all door shelves.
• Provide a non-scratching work surface for
the doors and cabinet.
ONCE YOU BEGIN
• Handle parts carefully to avoid scratching paint and
losing parts.
• Set screws down by their related parts to avoid using
them in the wrong places.
• When reinstalling door hinges, be sure to use
the same number of washers and spacers as were
originally used.
TOOLS REQUIRED
• Blade screwdriver
• Phillips screwdriver
• 5/16″ socket wrench
These instructions are for changing the hinges from
the right side to the left side.
If you ever want to change the hinges back to the
right side, follow these same instructions (merely
reverse all references to left and right).
Hinge Cover
Upper Hex
Head Screws
Upper Hinge
Hinge Cap
Spacer(s)
Freezer Door
Hinge Stopper
Middle Hinge
Middle Hex
Head Screws
Fresh Food Door
Hinge Stopper
Screws
Lower Hex
Head Screws
Leg
Leg Spacer
Middle Hinge Plug Buttons
Leg
Installation Instructions
REVERSING THE DOOR SWING
Bottom
Hinge
9
Thick Washer
Washer(s)
Washer(s)
Top Hinge Plug Buttons
Installation Instructions
REVERSING THE DOOR SWING (CONT.)
13. Flip the middle hinge 180°. Insert the hinge pin
into the hinge hole on the top of the fresh food
door, making sure the spacer(s) and thick washer
are in place. Attach the hinge to the cabinet with
the middle hex head screws. (Do not tighten the
screw completely.)
CAUTION: If the door gasket rubs or interferes with
middle hinge, remove washers on bottom hinge, one
at a time, until there is no interference.
14. Position the freezer door on the middle hinge
pin. Insert the hinge pin from the top hinge
into the hinge hole on the top of the freezer
door, making sure the washer is in place. Attach
the hinge to the top of the cabinet with the
upper hex head screws. (Do not tighten the
screws completely.)
15. The door swing reversal is now complete. Before
tightening screws on the top and middle hinges,
check the following:
• Make sure both doors are on straight.
• Make sure that there is no space between the
door gaskets and the refrigerator unit itself
when the doors are closed.
• Make sure that the gasket on the hinge side is
not caught between the door and the unit when
the door is opened or closed. (If the door is
forced closed when the gasket is caught, the
gasket may be damaged.)
16. Tighten all screws and replace the top
hinge cover.
The numbered steps below correspond to the
numbers in the illustration on the previous page.
1. Lift off the hinge cover.
2. Remove the upper hex head screws and lift off
the upper hinge and washer(s). Set these parts
aside for reinstallation later. The freezer door
can now be removed.
3. Remove the middle hex head screws and lift off
the middle hinge, spacer(s) and thick washer.
Set these parts aside for reinstallation later.
The fresh food door can now be removed.
Tilt the refrigerator back or lay it on its side
for steps 4, 5 and 6. Use a pad or blanket to
protect the floor and to avoid scratching the
painted finish.
4. Remove the lower hex head screws holding the
bottom hinge in place. Then remove the leveling
leg by turning it counterclockwise.
5. On the opposite side, remove the leveling leg
and spacer by turning the leg counterclockwise.
Remove the lower hex head screw that was next
to the leveling leg. Install the leveling leg, spacer
and screw on the opposite side.
6. Attach the bottom hinge to the opposite side
using the lower hex head screws and the leveling
leg. Stand the refrigerator upright.
7. Remove the upper hinge plug buttons and insert
them into the holes from which the screws were
removed in Step 2.
8. Remove the middle hinge plug buttons and
insert them into the holes from which the screws
were removed in Step 3.
9. Remove the hinge caps using a thin flat blade
screwdriver and insert them into the hinge holes
on the opposite side.
10. Remove the freezer door hinge stopper and
install it in the other side.
11. Remove the fresh food door hinge stopper and
the hinge stopper screws and install them on the
other side.
12. Position the fresh food door on the bottom
hinge.
When checking the above points, if it is discovered
that the doors are not installed properly (this is apt
to happen at the first try), loosen the screws holding
the upper and middle hinges, straighten the doors
and tighten the screws slowly with the socket wrench.
After making sure that the doors are installed
correctly, tighten all the screws holding the hinges.
If they are not tightened, the doors may slip out of
position or there may be an opening between the
doors and the unit.
10
Left Side Right Side
Left Side Right Side
Left Side Right Side
Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
11
Before you call for service…
GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not
Temperature control set to
OFF
. • Set the control to a temperature setting.
operate
Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
Refrigerator is in defrost cycle. • Wait about 30 minutes for the defrost cycle to end.
Vibration or rattling
Leveling legs need adjustment. • See
Leveling Legs.
(slight vibration
Floor is weak. •Install on a floor strong enough to support the
is normal)
refrigerator fully loaded.
Floor is uneven. •Leveling legs need adjusting. See
Leveling Legs.
Motor operates for
Normal when refrigerator •Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in. cool down.
on and off frequently.
Often occurs when large • This is normal.
amounts of food are
placed in refrigerator.
Door left open. • Check to see if package is holding door open.
• Door not closing. Make sure refrigerator is
tilted properly. See
Leveling Legs.
Hot weather or frequent • This is normal.
door openings.
Temperature controls • See
About the controls.
set improperly.
Fresh food compartment
Temperature control not set • See
About the controls.
too warm
cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See
About the controls.
Door left open. • Check to see if package is holding door open.
Air discharge outlets obstructed •Rearrange items so outlets are not obstructed.
by large items.
Fresh food compartment
Temperature control set • Set the temperature control one step warmer.
too cold
too cold. See
About the controls.
Frost or ice crystals
Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Slow ice cube freezing
Temperature control not set • See
About the controls.
cold enough.
Door left open. • Check to see if package is holding door open.
12
Consumer Support Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation Instructions
Before you call for service…
Problem Possible Causes What To Do
Ice cubes have
Food transmitting odor/taste • Wrap foods well.
odor/taste
to ice cubes.
Interior of refrigerator •See
Care and cleaning.
needs cleaning.
Refrigerator has odor
Foods transmitting •Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. • See
Care and cleaning.
Defrost water pan needs cleaning. • See
Care and cleaning.
Moisture forms on
Not unusual during •Wipe surface dry.
outside of refrigerator
periods of high humidity.
Moisture collects
In humid weather, air •Prevent too frequent or too long door openings.
inside the refrigerator
carries moisture into the
refrigerator when doors
are opened.
Interior light does
No power at outlet. •Replace fuse or reset the breaker.
not work
Light bulb burned out. •See
Replacing the light bulbs.
Light bulb is loose. •Make sure light bulb is screwed all the way in.
13
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
GE Service Protection Plus
™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus
™
–comprehensive protection on all your appliances–
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more–any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance.
Anywhere. Anytime.*
Please place in envelope and mail to:
✁
Cut here
14
Consumer Product Ownership Registration
Important
Mail
Today!
General Electric Company
Louisville, Kentucky
GEAppliances.com
First
Name
Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■
Street
Address
City
State
Date Placed
In Use
Month
Day
Year
Zip
Code
Apt. #
Last
Name
Phone
Number
_
_
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at GEAppliances.com.
1
23
Model Number Serial Number
✁
Cut here
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the
unlikely event of
a
safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800.GE.CARES
(800.432.2737).
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Model Number Serial Number
E-mail Address*
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important
communications from GE Appliances (GEA).
■■ Check here if you do not want to receive communications from GEA’s carefully selected partners.
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Operating InstructionsSafety Instructions
Installation Instructions
15
Refrigerator Warranty.
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. To schedule service,
on-line, 24 hours a day, visit us at GEAppliances.com,
or call 800.GE.CARES (800.432.2737).
For The Period Of: GE Will Replace:
One Year Any part
of the refrigerator which fails due to a defect in materials or workmanship.
From the date of the
During this
full one-year warranty,
GE will also provide,
free of charge,
all labor and
original purchase
in-home service to replace the defective part.
Five Years Any part of the sealed refrigerating system
(the compressor, condenser, evaporator
From the date of the
and all connecting tubing) which fails due to a defect in materials or workmanship.
original purchase
During this
additional four-year limited warranty,
GE will also provide,
free of charge,
all
labor and in-home service to replace the defective part in the sealed refrigerating system.
■Service trips to your home to teach you how to use the
product.
■Improper installation.
■Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■Loss of food due to spoilage.
■Replacement of house fuses or resetting of circuit
breakers.
■Damage to the product caused by accident, fire, floods or
acts of God.
■Incidental or consequential damage caused by possible
defects with this appliance.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
Printed in Mexico
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Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...
Schedule Service
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Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
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GE supports the Universal Design concept–products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
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design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
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Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
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at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
GEAppliances.com
Register your new appliance on-line–at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
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