GCC Printers 21 Series User Manual

ELITE 21 SERIES INSTALLATION GUIDE

FEDERAL COMMUNICATIONS COMMISSION

WARNING: This equipment was tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions in this manual, may
cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. For more information about radio frequency interference, refer to
the section of the Elite 21 User’s Manual on Radio and TV interference.

CANADIAN REGULATIONS

This equipment is a Class B digital apparatus that complies with the Radio Interference Regulations, CRC
c. 1374.

IMPORTANT: Changes or modifications to this product not authorized by GCC Technologies Inc. could

void the FCC Certification and negate your authority to operate the product. This product was tested for
FCC Compliance under conditions that included the use of shielded cables and connectors between system
components. It is important that you use shielded cables and connectors to reduce the possibility of
causing interference to radios, television sets, and other electronic devices. You can obtain the proper
shielded cables from GCC Technologies or from an Authorized GCC Technologies dealer.

CLASS 1 LASER PRODUCT

LASER SAFETY: This printer is certified as a Class 1 laser product under the U.S. Department of Health
and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for
Health and Safety Act of 1968. This means that the printer does not emit hazardous radiation. Since
radiation emitted inside the printer is completely confined within protective housings and external covers,
the laser beam cannot escape from the machine during any phase of user operation. The Center for
Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations
for laser products on August 1, 1976. These regulations apply to laser products marketed in the United
States. The label on the printer indicates compliance with the CDRH regulations and must be attached to
the laser products marketed in the United States.

Caution - Use of controls, adjustments, or performance of procedures other than those specified
in this manual may result in hazardous radiation exposure

.

CREDITS

© Copyright GCC Technologies Inc., 2000. All rights reserved.
The Elite 21 Series Installation Guide was written by David Nicholson.

It was edited by Donna Atwood, Kevin Curran, Donald Damon, Lee Doron, Laurie Freitas,
Brian Harriss and Gregg Linzey.
Illustrations courtesy Xerox International Partners,Technical Services Group. Additional
illustrations by Adam DeFanti. Layout by Adam DeFanti and David Nicholson. Cover design
and layout by Adam DeFanti.

Installation Guide printed in USA. Part number 030-16478 Rev A.

1

Thank you for your purchase of a GCC Technologies Elite 21 laser printer.
You now have a high-quality, versatile solution to all of your printing needs.
The purpose of this guide is to show you how to set up your printer and
install the software on the computer(s) that will be using it.

Configurations

This printer is available in three configurations, as described below:

Elite 21N

A high-resolution, networkable 1200 dpi
laser printer with USB, Parallel and
Ethernet ports. Comes with 16MB of RAM.

The Elite 21

SE also includes the Duplex

Unit standard, as well as a hard drive for
font storage and 64MB of RAM.

Introduction

Elite 21DN

The Elite 21DN adds the optional Duplex
Unit for double-sided printing and ships
with 32MB of RAM standard.

Elite 21SE

2

Information Resources

This guide is intended to serve as a reference for installing the hardware
and software included with your printer. For more detailed information
about the configuration and usage of the printer, consult the Elite 21
User’s Manual.

The full User’s Manual for the Elite 21 printer is included in Adobe Acrobat
PDF format on the CD-ROM that shipped with the printer. See the “Using
the CD-ROM User’s Manual” section on page 86 of this manual for
instructions on accessing and using the full documentation.

For additional copies of this guide or of the Elite 21 CD-ROM, contact GCC
Direct Sales at 800 422-7777 (North America only, outside of North
America refer to the back cover) or contact your GCC authorized dealer.
Additional information is available via our web site at:

http://www.gccprinters.com/support

3

Installation Checklist

For proper installation, please complete each section in order:

Step 1 Check Package Contents
Step 2 Prepare Printer Location
Step 3 Locate Printer Parts
Step 4 Remove Internal Packaging
Step 5 Install Toner Cartridge
Step 6 Load Paper Tray
Step 7 Connect Printer Cables
Step 8 Attach Power Cord
Step 9 Install Printing Software
Step 10 Install Accessories
Step 11 Verify Printer Setup

4

Step 1. Check Package Contents

Note:

No printer cables are included with the printer. For information on ordering cables,
contact GCC Direct Sales at 800 422-7777 (North America only, outside of North
America refer to the back cover) or visit our web site at:
http://www.gccprinters.com

Elite 21 Laser Printer

550-sheet Universal Paper Cassette

Power CordToner Cartridge

Customer Kit:

Elite 21 Series CD-ROM
Elite 21 Installation Guide
Elite 21 Installation Poster
Elite 21 Users Manual

(On CD-ROM)

5

Step 2. Prepare Printer Location

Place the printer on a flat, level surface in a well-ventilated area away from
direct sunlight or areas where the air temperature and humidity can vary
widely. Do not obstruct the fan vent on the right side of the printer.

7.87” (200mm)

23.62” (600mm)

Minimum Recommended Clearances:

23.62” (600mm)

11.81” (300mm)

Top View

19.68” (500mm)
(with all options
installed)

23.62” (600mm)

23.62” (600mm)

Side View

6

Step 3. Locate Printer Parts

Front View

Rear View

Paper Output Tray Paper Exit Slot

Top Cover

Ventilation Slots

Control Panel

Front Cover

Multi-Purpose Feeder

(Tray 1)

Tray Extension

Power Switch

550-sheet Universal
Cassette (Tray 2)

Rear Cover

Power Cord Receptacle

Connectivity Ports
(see next page for
details)

7

Connectivity Ports

With the printer’s all
ports active feature,
all the interfaces are
simultaneously active.
This means you can
connect more than
one interface at a
time. You don’t have
to select a port; this
feature works
automatically.

Ethernet 10/100BaseT

Bi-directional Parallel

Universal Serial Bus (USB)

RS-232 Serial

8

Step 4. Remove Tape

1. Remove packaging tape from the front
and rear covers of the printer.

9

Step 5. Install Toner Cartridge

1. Press down on the release button at
the top of the printer to open the front
cover.

2. Remove the two orange plastic spacers
inserted in the printer by pulling them
out of the printer as shown.

Note:

The toner cartridge contains a microfine plastic powder that is fused to the paper
during the printing process. If toner spills onto your skin or clothing during installation,
wipe off with a dry cloth and rinse with cold water. Hot water can fuse the toner and
cause staining.

10

3. Unwrap the toner cartridge and remove
the protective sheet of paper from
under the front flap of the cartridge.
Shake the cartridge from side to side
several times as shown to distribute
the toner.

4. Place the toner cartridge on a flat
surface and hold the cartridge securely
with one hand. Grasp and pull the
sealing tape straight out from the side
of the cartridge, as shown. Pulling the
tape out at an angle may cause it to
break.

Do not shake the cartridge or subject it
to shocks once the tape is removed, as
this may result in toner leakage.

5. Position the toner cartridge as shown.
Match up the tabs on the left and right
of the cartridge with the channels
within the printer. Gently slide the
cartridge into the printer as far as it
will go.

11

6. Close the front cover. Press on the
center part of the front cover until the
cover locks securely.

Smaller sizes can be fed through the Multipurpose feeder (Tray 1). The
standard paper tray will also handle up to 100 transparency or label
sheets in Letter or A4 size.

The standard paper tray holds up to 550 sheets of 20 lb. copier-type
paper. It can handle the following sizes of paper:

• Letter • Legal 13”• A4 • A5

• Executive • Legal 14”• B5

12

Step 6. Load Paper Tray

1. Place the paper tray on a desk or
other flat surface.

2. Squeeze the rear length guide tab as
shown and slide the tab all the way to
the back of the paper tray.

13

3. For sizes larger than Letter/A4, press
down on the grey square at the bottom
of the tray. This will release the rear
section of the tray and the section can
be adjusted outward to extend the
tray’s length.

The rear section of the tray adjusts to
three different positions. Choose the
position that most closely matches the
paper size being loaded.

4. Squeeze the right side paper guide as
shown. Lift the guide slightly and slide it
all the way to the side of the tray.

5. Place the paper in the center of the
paper tray, being sure not to overfill the
tray. The paper should be placed in the
tray with the side to be printed on
facing down.

14

6. Squeeze the right side paper guide as
shown. Lift the guide slightly and slide it
towards the paper stack until it touches
the paper. Do not set the guide too
tightly against the paper stack, as this
could cause paper feed jams.

7. Squeeze the paper length guide at the
rear of the tray as shown. Lift the guide
slightly and slide it towards the paper
stack until the guide matches up with
the indentation in the bottom of the
paper tray which corresponds with the
paper size being used.

8. Grasp the paper tray with both hands
at the left and right, as shown.

15

9. Gently slide the paper tray all the way
into the printer.

10.The paper level indicator on the front of
the tray will rise to show the remaining
level of paper in the tray. Replenish
paper as necessary.

16

Connecting Cables Correctly

Most cables come with some kind of locking device to insure that the
connection is made. Be sure to use these locking devices, otherwise you
may experience intermittent errors or the printer will fail to operate
altogether.

• USB cables are keyed and can only be inserted one way.

• When you have inserted a Parallel port connector, lock the connector by lifting up

the wire clips at either end of the socket so that they fit into the slots on the
sides of the connector.

• Ethernet 10/100 BaseT connectors have a locking tab similar to connectors on
telephone cords. When the plug is fully inserted, the tab clicks into place.

• RS-232 Serial connectors have screws on either side that should be used to
secure the cable to the printer.

Improperly inserted cables are the cause of many networking and printer­related problems.

Universal Serial Bus (USB) Connection

USB connection ports can be found on nearly all new computers. USB
technology allows faster communication than traditional serial connections
and is easily expandable through interconnected hubs. All USB cables are
the same. One end of the cable fits into the computer or hub only and the
other end fits into the printer only. You cannot connect the cable incorrectly.

Bi-directional Parallel Connection

The bi-directional parallel connection between the printer and a PC
requires a standard 36-pin bi-directional cable (to IEEE 1284 standards).
The length of this cable can be up to 6.5 feet (2 meters).

Step 7. Connect Printer Cables

17

RS-232 Serial Connection

The RS-232 Serial connection between the printer and a PC requires
a standard 9-pin RS-232 cable. The length of this cable can be up to
50 feet (15.4 meters). Serial connections are slower than parallel or
Ethernet connections, therefore the RS-232 connection is only
recommended for users who require a cable connection greater than

6.5 feet and do not have access to an Ethernet network.

Ethernet Network Connection

The Ethernet interface on your printer lets you connect to an Ethernet
network via standard 10 BaseT or 100 BaseT cabling.

18

Step 8. Attach Power Cord

1. Insert the power cord into the AC
power connector on the back of the
printer as shown.

2. Check the power switch at the front of
the printer to confirm that it is in the
Off (O) position.

3. Plug the power cord into a grounded
wall outlet or power strip.

4. Switch the power switch to the On (I)
position. After the printer warms up,
the “Ready” message should be visible
on the control panel’s LCD display and
the Ready light will remain on.

19

Step 9. Install Printing Software

Driver software for the printer must be installed on every computer that
will print to the unit. This section includes installation instructions for
Macintosh, Windows 95/98, Windows 2000 and Windows NT 4.0.

20

Overview

You will need to set up your Macintosh computer to use the Elite 21
Series by installing the Elite 21 software for Macintosh. This software
is on the Elite 21 Series CD-ROM. The CD-ROM includes Apple
Laserwriter software version 8.6, customized PostScript Printer
Description (PPD) files for the Elite 21 Series and screen fonts for
each of the resident PostScript printer fonts.

This section details installation instructions for installing drivers for
Macintosh.

Important: Read the release notes contained in the Read Me First file
before installing the printer software. This file includes important last­minute feature and compatibility information about the Elite 21. This file
is located on the Elite 21 Series CD-ROM.

Step 9a. Install Macintosh Software

21

1. Insert the Elite 21 Series CD-ROM into
the computer and double-click the CD
icon to open the disk. Double-click the
“Elite 21 Installer” icon within the disk
window

2. An introduction screen marked “Elite
21 Series Installer” will appear.
Click OK.

3. The software license agreement will
appear. Read the agreement and click
Accept to accept its terms.

Part 1- Installing the GCC Printing Software and Fonts

22

4. A window will appear listing the
components that will be installed and
asking for an Install Location. Choose
the disk that you wish to install the
software onto (the startup disk of the
Mac in most cases) and click Continue.

5. A Custom Install option is also available.
If you only wish to install certain
components of the printing software,
click on the Elite 21 Software pull-down
menu and select Custom Install. Select
the items you wish to install by clicking
on the check boxes next to them, and
click Continue.

6. A dialog box may appear informing you
that no other applications can be
running during the software installation.
Click Continue to quit any other
applications and continue with the
installation.

23

7. Installation of the files will begin. A
status window will appear showing the
progress of the installation.

8. When the installation is complete, a
dialog box will appear asking if you want
to setup a Desktop Printer. Click Yes to
setup the printer.

9. A dialog box asking how the printer is
connected will appear. Make sure the
printer is turned on and connected
properly. Select the connection method
being used for the printer (AppleTalk,
USB or LPR) and click Setup Printer.

24

11.When the printer is setup, a Product
Registration screen will appear. You can
choose to register the printer over the
internet, which will access a
registration form via your web browser.
You can also select Other Registration
Method, which will allow for registration
via e-mail, fax or mail.

12.When the registration process is
complete, the installation will finish.
Click Restart to restart the Mac.

10. Clicking the “Setup Printer” button will open either Apple’s Desktop Printer Utility
(USB or LPR connections) or the Chooser (AppleTalk connections) in order to setup
the printer. Refer to the instructions for Creating a Desktop Printer, covered in
Step 2 of the Macintosh installation instructions in this guide as follows:

Connecting via USB: Step 2a, Page 25
Connecting via EtherTalk: Step 2b, Page 28
Connecting via LPR: Step 2c, Page 32

25

Part 2a - Creating a Desktop Printer (via USB)

(Note: USB connection requires Mac OS 8.6 or higher)

1. Make sure that all steps in the
Hardware Setup section of this manual
have been followed. Follow the
Macintosh installation steps in Part 1
of this section. In Step 9, select “USB”
as the connection method and click
“Setup Printer.”

2. This will open up Apple’s Desktop
Printer Utility and the “New Desktop
Printer” dialog box will appear.

Highlight “Printer (USB)” from this list
and click OK.

3. A dialog box called “Untitled 1” opens,
containing two printer icons. Double­click the bottom icon, in the “USB
Printer Selection” box.

26

4. The “USB Printer” dialog box will
appear. Click on your printer model
from the list, then click OK.

5. The “Untitled 1” dialog box will return.
Click on the Auto Setup button at the
top right of the box.

6. A status window appears, showing the
progress of the installation.