GCC Printers 21 Series User Manual

ELITE 21 SERIES INSTALLATION GUIDE

FEDERAL COMMUNICATIONS COMMISSION

WARNING: This equipment was tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. For more information about radio frequency interference, refer to the section of the Elite 21 User’s Manual on Radio and TV interference.

CANADIAN REGULATIONS

This equipment is a Class B digital apparatus that complies with the Radio Interference Regulations, CRC c. 1374.

IMPORTANT: Changes or modifications to this product not authorized by GCC Technologies Inc. could

void the FCC Certification and negate your authority to operate the product. This product was tested for FCC Compliance under conditions that included the use of shielded cables and connectors between system components. It is important that you use shielded cables and connectors to reduce the possibility of causing interference to radios, television sets, and other electronic devices. You can obtain the proper shielded cables from GCC Technologies or from an Authorized GCC Technologies dealer.

CLASS 1 LASER PRODUCT

LASER SAFETY: This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not emit hazardous radiation. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 1, 1976. These regulations apply to laser products marketed in the United States. The label on the printer indicates compliance with the CDRH regulations and must be attached to the laser products marketed in the United States.

Caution - Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure

CREDITS

It was edited by Donna Atwood, Kevin Curran, Donald Damon, Lee Doron, Laurie Freitas, Brian Harriss and Gregg Linzey. Illustrations courtesy Xerox International Partners,Technical Services Group. Additional illustrations by Adam DeFanti. Layout by Adam DeFanti and David Nicholson. Cover design and layout by Adam DeFanti.

Installation Guide printed in USA. Part number 030-16478 Rev A.

Thank you for your purchase of a GCC Technologies Elite 21 laser printer. You now have a high-quality, versatile solution to all of your printing needs. The purpose of this guide is to show you how to set up your printer and install the software on the computer(s) that will be using it.

Configurations

This printer is available in three configurations, as described below:

Elite 21N

A high-resolution, networkable 1200 dpi laser printer with USB, Parallel and Ethernet ports. Comes with 16MB of RAM.

The Elite 21

SE also includes the Duplex

Unit standard, as well as a hard drive for font storage and 64MB of RAM.

Introduction

Elite 21DN

The Elite 21DN adds the optional Duplex Unit for double-sided printing and ships with 32MB of RAM standard.

Elite 21SE

Information Resources

This guide is intended to serve as a reference for installing the hardware and software included with your printer. For more detailed information about the configuration and usage of the printer, consult the Elite 21 User’s Manual.

The full User’s Manual for the Elite 21 printer is included in Adobe Acrobat PDF format on the CD-ROM that shipped with the printer. See the “Using the CD-ROM User’s Manual” section on page 86 of this manual for instructions on accessing and using the full documentation.

For additional copies of this guide or of the Elite 21 CD-ROM, contact GCC Direct Sales at 800 422-7777 (North America only, outside of North America refer to the back cover) or contact your GCC authorized dealer. Additional information is available via our web site at:

http://www.gccprinters.com/support

Installation Checklist

For proper installation, please complete each section in order:

Step 1 Check Package Contents Step 2 Prepare Printer Location Step 3 Locate Printer Parts Step 4 Remove Internal Packaging Step 5 Install Toner Cartridge Step 6 Load Paper Tray Step 7 Connect Printer Cables Step 8 Attach Power Cord Step 9 Install Printing Software Step 10 Install Accessories Step 11 Verify Printer Setup

Step 1. Check Package Contents

Note:

No printer cables are included with the printer. For information on ordering cables, contact GCC Direct Sales at 800 422-7777 (North America only, outside of North America refer to the back cover) or visit our web site at: http://www.gccprinters.com

Elite 21 Laser Printer

550-sheet Universal Paper Cassette

Power CordToner Cartridge

Customer Kit:

Elite 21 Series CD-ROM Elite 21 Installation Guide Elite 21 Installation Poster Elite 21 Users Manual

(On CD-ROM)

Step 2. Prepare Printer Location

Place the printer on a flat, level surface in a well-ventilated area away from direct sunlight or areas where the air temperature and humidity can vary widely. Do not obstruct the fan vent on the right side of the printer.

7.87” (200mm)

23.62” (600mm)

Minimum Recommended Clearances:

23.62” (600mm)

11.81” (300mm)

Top View

19.68” (500mm) (with all options installed)

23.62” (600mm)

Side View

Step 3. Locate Printer Parts

Front View

Rear View

Paper Output Tray Paper Exit Slot

Top Cover

Ventilation Slots

Control Panel

Front Cover

Multi-Purpose Feeder

(Tray 1)

Tray Extension

Power Switch

550-sheet Universal Cassette (Tray 2)

Rear Cover

Power Cord Receptacle

Connectivity Ports (see next page for details)

Connectivity Ports

With the printer’s all ports active feature, all the interfaces are simultaneously active. This means you can connect more than one interface at a time. You don’t have to select a port; this feature works automatically.

Ethernet 10/100BaseT

Bi-directional Parallel

Universal Serial Bus (USB)

RS-232 Serial

Step 4. Remove Tape

1. Remove packaging tape from the front and rear covers of the printer.

Step 5. Install Toner Cartridge

1. Press down on the release button at the top of the printer to open the front cover.

2. Remove the two orange plastic spacers inserted in the printer by pulling them out of the printer as shown.

Note:

The toner cartridge contains a microfine plastic powder that is fused to the paper during the printing process. If toner spills onto your skin or clothing during installation, wipe off with a dry cloth and rinse with cold water. Hot water can fuse the toner and cause staining.

3. Unwrap the toner cartridge and remove the protective sheet of paper from under the front flap of the cartridge. Shake the cartridge from side to side several times as shown to distribute the toner.

4. Place the toner cartridge on a flat surface and hold the cartridge securely with one hand. Grasp and pull the sealing tape straight out from the side of the cartridge, as shown. Pulling the tape out at an angle may cause it to break.

Do not shake the cartridge or subject it to shocks once the tape is removed, as this may result in toner leakage.

5. Position the toner cartridge as shown. Match up the tabs on the left and right of the cartridge with the channels within the printer. Gently slide the cartridge into the printer as far as it will go.

6. Close the front cover. Press on the center part of the front cover until the cover locks securely.

Smaller sizes can be fed through the Multipurpose feeder (Tray 1). The standard paper tray will also handle up to 100 transparency or label sheets in Letter or A4 size.

The standard paper tray holds up to 550 sheets of 20 lb. copier-type paper. It can handle the following sizes of paper:

• Letter • Legal 13”• A4 • A5

• Executive • Legal 14”• B5

Step 6. Load Paper Tray

1. Place the paper tray on a desk or other flat surface.

2. Squeeze the rear length guide tab as shown and slide the tab all the way to the back of the paper tray.

3. For sizes larger than Letter/A4, press down on the grey square at the bottom of the tray. This will release the rear section of the tray and the section can be adjusted outward to extend the tray’s length.

The rear section of the tray adjusts to three different positions. Choose the position that most closely matches the paper size being loaded.

4. Squeeze the right side paper guide as shown. Lift the guide slightly and slide it all the way to the side of the tray.

5. Place the paper in the center of the paper tray, being sure not to overfill the tray. The paper should be placed in the tray with the side to be printed on facing down.

6. Squeeze the right side paper guide as shown. Lift the guide slightly and slide it towards the paper stack until it touches the paper. Do not set the guide too tightly against the paper stack, as this could cause paper feed jams.

7. Squeeze the paper length guide at the rear of the tray as shown. Lift the guide slightly and slide it towards the paper stack until the guide matches up with the indentation in the bottom of the paper tray which corresponds with the paper size being used.

8. Grasp the paper tray with both hands at the left and right, as shown.

9. Gently slide the paper tray all the way into the printer.

10.The paper level indicator on the front of the tray will rise to show the remaining level of paper in the tray. Replenish paper as necessary.

Connecting Cables Correctly

Most cables come with some kind of locking device to insure that the connection is made. Be sure to use these locking devices, otherwise you may experience intermittent errors or the printer will fail to operate altogether.

• USB cables are keyed and can only be inserted one way.

• When you have inserted a Parallel port connector, lock the connector by lifting up

the wire clips at either end of the socket so that they fit into the slots on the sides of the connector.

• Ethernet 10/100 BaseT connectors have a locking tab similar to connectors on telephone cords. When the plug is fully inserted, the tab clicks into place.

• RS-232 Serial connectors have screws on either side that should be used to secure the cable to the printer.

Improperly inserted cables are the cause of many networking and printerrelated problems.

Universal Serial Bus (USB) Connection

USB connection ports can be found on nearly all new computers. USB technology allows faster communication than traditional serial connections and is easily expandable through interconnected hubs. All USB cables are the same. One end of the cable fits into the computer or hub only and the other end fits into the printer only. You cannot connect the cable incorrectly.

Bi-directional Parallel Connection

The bi-directional parallel connection between the printer and a PC requires a standard 36-pin bi-directional cable (to IEEE 1284 standards). The length of this cable can be up to 6.5 feet (2 meters).

Step 7. Connect Printer Cables

RS-232 Serial Connection

The RS-232 Serial connection between the printer and a PC requires a standard 9-pin RS-232 cable. The length of this cable can be up to 50 feet (15.4 meters). Serial connections are slower than parallel or Ethernet connections, therefore the RS-232 connection is only recommended for users who require a cable connection greater than

6.5 feet and do not have access to an Ethernet network.

Ethernet Network Connection

The Ethernet interface on your printer lets you connect to an Ethernet network via standard 10 BaseT or 100 BaseT cabling.

Step 8. Attach Power Cord

1. Insert the power cord into the AC power connector on the back of the printer as shown.

2. Check the power switch at the front of the printer to confirm that it is in the Off (O) position.

3. Plug the power cord into a grounded wall outlet or power strip.

4. Switch the power switch to the On (I) position. After the printer warms up, the “Ready” message should be visible on the control panel’s LCD display and the Ready light will remain on.

Step 9. Install Printing Software

Driver software for the printer must be installed on every computer that will print to the unit. This section includes installation instructions for Macintosh, Windows 95/98, Windows 2000 and Windows NT 4.0.

Overview

You will need to set up your Macintosh computer to use the Elite 21 Series by installing the Elite 21 software for Macintosh. This software is on the Elite 21 Series CD-ROM. The CD-ROM includes Apple Laserwriter software version 8.6, customized PostScript Printer Description (PPD) files for the Elite 21 Series and screen fonts for each of the resident PostScript printer fonts.

This section details installation instructions for installing drivers for Macintosh.

Important: Read the release notes contained in the Read Me First file before installing the printer software. This file includes important lastminute feature and compatibility information about the Elite 21. This file is located on the Elite 21 Series CD-ROM.

Step 9a. Install Macintosh Software

1. Insert the Elite 21 Series CD-ROM into the computer and double-click the CD icon to open the disk. Double-click the “Elite 21 Installer” icon within the disk window

2. An introduction screen marked “Elite 21 Series Installer” will appear. Click OK.

3. The software license agreement will appear. Read the agreement and click Accept to accept its terms.

Part 1- Installing the GCC Printing Software and Fonts

4. A window will appear listing the components that will be installed and asking for an Install Location. Choose the disk that you wish to install the software onto (the startup disk of the Mac in most cases) and click Continue.

5. A Custom Install option is also available. If you only wish to install certain components of the printing software, click on the Elite 21 Software pull-down menu and select Custom Install. Select the items you wish to install by clicking on the check boxes next to them, and click Continue.

6. A dialog box may appear informing you that no other applications can be running during the software installation. Click Continue to quit any other applications and continue with the installation.

7. Installation of the files will begin. A status window will appear showing the progress of the installation.

8. When the installation is complete, a dialog box will appear asking if you want to setup a Desktop Printer. Click Yes to setup the printer.

9. A dialog box asking how the printer is connected will appear. Make sure the printer is turned on and connected properly. Select the connection method being used for the printer (AppleTalk, USB or LPR) and click Setup Printer.

11.When the printer is setup, a Product Registration screen will appear. You can choose to register the printer over the internet, which will access a registration form via your web browser. You can also select Other Registration Method, which will allow for registration via e-mail, fax or mail.

12.When the registration process is complete, the installation will finish. Click Restart to restart the Mac.

10. Clicking the “Setup Printer” button will open either Apple’s Desktop Printer Utility (USB or LPR connections) or the Chooser (AppleTalk connections) in order to setup the printer. Refer to the instructions for Creating a Desktop Printer, covered in Step 2 of the Macintosh installation instructions in this guide as follows:

Connecting via USB: Step 2a, Page 25 Connecting via EtherTalk: Step 2b, Page 28 Connecting via LPR: Step 2c, Page 32

Part 2a - Creating a Desktop Printer (via USB)

(Note: USB connection requires Mac OS 8.6 or higher)

1. Make sure that all steps in the Hardware Setup section of this manual have been followed. Follow the Macintosh installation steps in Part 1 of this section. In Step 9, select “USB” as the connection method and click “Setup Printer.”

2. This will open up Apple’s Desktop Printer Utility and the “New Desktop Printer” dialog box will appear.

Highlight “Printer (USB)” from this list and click OK.

3. A dialog box called “Untitled 1” opens, containing two printer icons. Doubleclick the bottom icon, in the “USB Printer Selection” box.

4. The “USB Printer” dialog box will appear. Click on your printer model from the list, then click OK.

5. The “Untitled 1” dialog box will return. Click on the Auto Setup button at the top right of the box.

6. A status window appears, showing the progress of the installation.

7. The “Untitled 1” dialog box returns again. The icon in the “PostScript Printer Description (PPD) File” box now shows your printer.

Click Create to create the new desktop printer.

8. A Save dialog box opens, asking you to save the desktop printer. Type in a name for the desktop printer, or leave the default name. Click Save.

A new Desktop Printer icon will appear on the desktop with the name that you assigned.

9. Go to File and Quit to exit the Desktop Printer Utility. The printer is selected and ready to print.

The GCC Product Registration utility will run after the printer is setup. Please follow the registration instructions to register your printer.

Part 2b - Creating a Desktop Printer (via EtherTalk)

1. Confirm that the Macintosh is properly configured to communicate over EtherTalk. Go to the Apple menu, then to Control Panels and to AppleTalk. In the AppleTalk window, confirm that the “Connect via:” selection is set to Ethernet. Close the control panel. Click Save if prompted to save settings.

2. Make sure that all steps in the Hardware Setup section of this manual have been followed. Follow the Macintosh installation steps in Part 1 of this section. In Step 9, select “AppleTalk” as the connection method and click “Setup Printer.”

Due to potential incompatibilities between Apple’s Desktop Printer Utility and certain AppleTalk networks, GCC does not recommend using the Apple Desktop Printer Utility to set up the Elite 21 series printer over EtherTalk. As a result, the Elite 21 Series software uses the Chooser to set up the printer over EtherTalk rather than the Desktop Printer Utility. Follow these steps to setup your printer over an EtherTalk connection.

3. This will open up the Chooser window. Click on the LaserWriter 8 icon in the lefthand Chooser window. A list of AppleTalk compatible printers will appear on the right. Click on the name of your printer from the list. The default printer name will be the same as the model name of the printer (i.e., “Elite 21

N”.) Click “Create.”

4. The Chooser will open a connection to the printer and attempt to select the proper PPD file for the printer.

5. A “Select a PostScript Printer Description File” dialog may appear. Click on “Elite 21 Series” from this list and click “Select.”

6. The Setup process will continue. A status bar will show the progress of the setup.

7. A window will appear asking for any options on the printer to be configured. The first page of options sets the Memory Configuration, Additional Trays, Envelope Feeder and Upper Bin status. Set these items using the pull-down menus and then click on the “Options Installed 1” pull-down menu. Pull down to “Options Installed 2.”

8. The second window of options contains settings for Duplex Unit, Collation Mode and Paper Sizes. Set these items using the pull-down menus, then click OK to continue.

9. The setup will finish. A status window will indicate that a Desktop Printer is being built.

10.When complete, a Desktop Printer icon for the Elite 21 will appear on the Mac’s desktop. The setup is now complete.

If this is the only printer installed on the Mac, it will appear with a bold outline around it, indicating that this is the default printer for the computer. You can set the printer as the default by clicking once on the Desktop Printer icon to highlight it, then going up to the Printing menu at the top of the screen and selecting “Set Default Printer.”

The GCC Product Registration utility will run after the printer is setup. Please follow the registration instructions to register your printer.

Part 2c - Creating a Desktop Printer (via LPR)

(Note: LPR connection requires a PowerPC-based Mac and LaserWriter 8.5.1 or higher)

1. Make sure that all steps in the Hardware Setup section of this manual have been followed. Follow the Macintosh installation steps in Part 1 of this section. In Step 9, select “LPR” as the connection method and click “Setup Printer.”

2. This will open up Apple’s Desktop Printer Utility and the “New Desktop Printer” dialog will appear.

Highlight “Printer (LPR)” from this list and click OK.

3. A dialog box called “Untitled 1” opens, containing two printer icons. Doubleclick the bottom icon, in the “LPR Printer Selection” box.

4. A dialog box called “Internet Printer” appears. Enter the printer’s IP address in the “Printer Address” field. If the printer has not been assigned an IP address, assign one following the directions in Chapter 7 of the Elite 21 User’s Manual (Networking the Elite 21 Printer) on the printer’s CD-ROM. If a Queue name is being used, enter it in the “Queue” field.

5. After entering the IP address and Queue (if needed), click Verify. If the printer is configured and the IP Address is correct, a message will appear that the printer is located at the IP address you specified. If not, a message will appear that the printer cannot be verified. In this case, check the connection and the IP address entered and try again. Click OK when the printer is successfully verified.

6. The “Untitled 1” dialog box will return. Click on the Change button at the top right of the box.

7. The “Select a PostScript Printer Description File” box will open. Choose your printer model from the list of printers and click Select.

8. The “Untitled 1” dialog box returns again. The icon in the “PostScript Printer Description (PPD) File” box now shows your printer.

Click Create to create the new desktop printer.

9. A Save dialog box opens, asking you to save the desktop printer. Type in a name for the desktop printer, or leave the default name. Click Save.

A new Desktop Printer icon will appear on the desktop with the name that you assigned.

10.Go to File and Quit to exit the Desktop Printer Utility. The printer is selected and ready to print.

The GCC Product Registration utility will run after the printer is setup. Please follow the registration instructions to register your printer.

Overview

You will need to set up your Windows computer to use the Elite 21 Series by installing the Elite 21 software for PC-compatible computers. This software is on the Elite 21 Series CD-ROM. The CD-ROM includes customized Windows PostScript printer software for Windows 95/98, Windows 2000, and Windows NT 4.0.

This section details installation instructions for installing drivers for Windows 95/98, Windows 2000 and Windows NT 4.0. Information on networking printers with Windows is on the Elite 21 Series CD-ROM.

Important: Read the release notes contained in the ReadMe.txt file before installing the printer software. This file includes important lastminute feature and compatibility information about the Elite 21. This file is located on the Elite 21 Series CD-ROM.

Step 9b. Install Windows Software

Software Installation

The software required to set up your Windows 95/98 computer is located on the Elite 21 Series CD-ROM.

You can install the Elite 21 software on your computer using Plug and Play. This will work if you are installing the software on a computer which is connected to the printer through the parallel or USB (Win98 only) port.

If the printer is not connected to the computer through the parallel or USB port, go to the “Using Add Printer” section immediately following Plug and Play instructions.

USB connection of the printer is not supported under Windows 95. If installing the printer over USB using Windows 98, follow the USB Monitor Installation instructions on the next page before attaching the USB cable and proceeding to either the Plug and Play or Add Printer Wizard installation steps.

Windows 95/98 uses a Wizard to help you install printer software. A Wizard is a series of dialog boxes. In each dialog box you make configuration choices then click the Next button to move to the next dialog box.

Part of the software you will need is contained on the Windows 95/98 CD-ROM or floppy disks. Please have this software available when doing the installation.

Note: These instructions cover installing the Elite 21 as a local printer (connected via a parallel or serial port) on a Windows 95/98 PC.

If installing the printer as a stand-alone Ethernet device on a Windows network, we recommend following the “Using Add Printer” instructions as if the printer were being installed as a local device on port LPT1:. Once the installation is complete, proceed to the Windows 95/98 section of Chapter 7 of the Elite 21 User’s Manual (Networking the Elite 21 Printer) on the printer CD-ROM for instructions for setting up the printer as an Ethernet network device.

Installing the Elite 21 with Windows 95/98

USB Monitor Installation (Windows 98 only)

1. Insert the GCC Elite 21 Series CD-ROM into the Windows 98 PC. Click on My Computer, then double-click the CD-ROM icon to open the CD window. Double-click the “Win98 USB” folder, then doubleclick the “Install.exe” icon within this folder.

2. This will bring up the “USB Driver Installer” window. Click Install.

3. A status window will appear telling you that the USB Monitor software was installed. Click OK.

You may now proceed to the Plug and Play or Add Printer Wizard installation process for your USB printer.

Windows 95/98 Software Installation - Plug and Play

1. If the computer is running, shut it down.

2. With the computer and printer both powered off, attach the printer cable to the computer and printer. Make sure that there is paper in the printer’s tray.

3. Turn on the printer and wait for the LCD display to read “Ready.” Turn on the computer. A dialog box showing “Building Printer Database” may appear.

4. The Add New Hardware Wizard will appear automatically, telling you that Windows has found new hardware. Insert the Elite 21 CD-ROM and click Next.

Windows 95 users: go to Step 7. Windows 98 users: proceed to Step 5.

5. The next window will ask what you want Windows to do. Choose “Search for the best driver for your device” and click Next.

6. The system will then ask where to look for new drivers. Make sure that the Elite 21 Series CD-ROM is in the drive. Check off “Specify a Location.” Use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WIN9x folder within this folder. Select the GCCE21.INF item in this folder. Click OK. Click Next.

7. The Wizard will display the driver that it found.

Windows 95 users: click Finish. Windows 98 users: click Next.

8. Proceed to Step 7 of the “Using Add Printer” section for Windows 95/98 which follows.

Windows 95/98 Software Installation - Using the Add Printer Wizard

1. Go to the Start menu of Windows 95/98, then up to Settings and select Printers. In the Printers window, double-click the Add Printer icon to start the Add Printer Wizard.

Click Next to start the Wizard

2. The first window of the Add Printer Wizard will ask if the printer is connected to the local computer or to a Network.

Select “Local Printer” unless the printer that you are selecting is attached to another PC or accessed via an NT or Win2000 server. Click Next.

Note: If setting up the printer as a

stand-alone Ethernet network device, select “Local Printer” at this point and install the driver as if the printer were connected to the parallel (LPT1:) port of the PC. After the installation, refer to the Windows 95/98 instructions in Section 7 of the Elite 21 User’s Manual on the printer CD-ROM (Networking the Elite 21 Printer) for instructions on configuring the printer as a network device.

3. A list of manufacturers and printer models will appear. Insert the Elite 21 Series CD-ROM in the CD drive of your computer and click Have Disk.

4. This will bring up the Install From Disk window. Use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WIN9x folder within this folder. Select the GCCE21.INF item in this folder. Click OK. You will be returned to the Install From Disk window, click OK again.

5. The next window will display options to install either the PostScript (PS) or PCL driver for the Elite 21 Series. Most users will want to use the PostScript driver exclusively under Windows. Choose “GCC Elite 21 Series PS” unless you have a specific reason to use the PCL driver.

6. A list of ports will appear. Select the appropriate local parallel or serial port for the printer and click Next.

7. The next window will ask for a name for the printer. You can type in a new name, or keep the default name. Click Next.

If more than one printer is installed on this computer, this window will also ask if you wish to make this printer the default printer for your Windows applications. Click Yes or No. Click Next.

8. A window will appear asking if you wish to print a test page. Click Yes if you are installing a local printer, click No if you are installing the driver and will be setting up the printer as a network device later. Click Finish.

9. A dialog box may appear asking you to insert the Windows 95 or 98 CD. Insert the CD and click OK.

10.A dialog box may appear telling you that necessary files on the CD cannot be found. Make sure the Windows CD is inserted, then use the Browse button to access the Windows CD. Select the folder called ‘WIN95’ on the Windows 95 CD, or ‘WIN98’ on the Windows 98 CD. Click OK.

11.A status window will appear, showing the progress of the installation.

12.When finished, the test page will be generated (if you chose to print a test page in Step 8). If the page prints, click Yes in this window. If not, click No and follow the Windows troubleshooting steps that appear.

13.When the installation is complete, you will be returned to the Printers window and a new icon for the printer will appear.

If installing a local printer, you are now ready to print to the Elite 21 printer. If installing as a stand-alone Ethernet network device, proceed to the Windows 95/98 section of Chapter 7 of the Elite 21 User’s Manual on the printer CD-ROM, Networking the Elite 21 Series Printer.

Software Installation

The software required to set up your Windows 2000 computer is located on the Elite 21 Series CD-ROM.

If the printer is not connected to the computer through the parallel or USB port, go to the “Using Add Printer” section immediately following Plug and Play instructions.

Windows 2000 uses a Wizard to help you install printer software. A Wizard is a series of dialog boxes. In each dialog box you make configuration choices then click the Next button to move to the next dialog box.

Note: These instructions cover installing the Elite 21 as a local printer (connected via a parallel or serial port) on a Windows 2000 workstation or server.

If installing the printer as a stand-alone Ethernet device on a Windows network, we recommend following these instructions as if the printer were being installed as a local device on port LPT1:. Once the installation is complete, proceed to the Windows 2000 section of Chapter 7 of the Elite 21 User’s Manual (Networking the Elite 21 Printer) on the printer CDROM for instructions for setting up the printer as an Ethernet network device.

Installing the Elite 21 with Windows 2000

Windows 2000 Software Installation - Plug and Play

1. If the computer is running, shut it down.

2. With the computer and printer both powered off, attach the parallel or USB cable to the computer and printer. Make sure that there is paper in the printer’s tray.

3. Turn on the printer and wait for the LCD display to read “Ready.” Turn on the computer.

4. The “Found New Hardware” window will appear, indicating that the PC has recognized the printer.

5. The Found New Hardware wizard will start up. Click Next to continue.

6. The next window will ask what you want the Wizard to do. Check “Search for a suitable driver for my device” and click Next to continue.

7. The system will then ask where to look for new drivers. Make sure that the Elite 21 Series CD-ROM is in the drive. Check off “Specify a Location.” Use the Browse button to select your Elite 21 Series CDROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WIN9x folder within this folder. Select the GCCE21.INF item in this folder. Click OK. Click Next.

8. A window will appear showing the driver that the Wizard found for the printer. Click Next to continue the installation.

A dialog may follow stating that a Digital Signature was not found for the printer. Click Yes to continue the installation.

9. The Wizard will automatically copy the driver files to their correct locations. A status window will show the progress of the installation. If a “Files Needed” dialog box appears, use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WIN2000 folder within this folder. Select the GCCE21.INF item in this folder. Click OK

10.The “Completing The Found New Hardware Wizard” window will appear when the installation is complete. Click Finish to exit the Wizard.

11.After installation, a new icon for the printer will appear in the Printers window. You are now ready to print to the Elite 21 printer.

Windows 2000 Software Installation - Using the Add Printer Wizard

1. Go to the Start menu of Windows 2000, then up to Settings and select Printers. In the Printers window, double-click the Add Printer icon to start the Add Printer Wizard.

Click “Next” at the Add Printer Wizard welcome screen.

2. The next window of the Add Printer Wizard will ask if the printer is connected to the local computer or to a Network Printer Server.

Select “Local Printer” unless the printer that you are selecting is attached to another PC or accessed via an NT or 2000 server. De-select the box marked “Automatically detect and install my Plug and Play printer.” Click Next.

Note: If setting up the printer as a

stand-alone Ethernet network device, select “Local Printer” at this point and install the driver as if the printer were connected to the parallel (LPT1:) port of the PC. After the installation, refer to the Windows 2000 section of Chapter 7 of the Elite 21 User’s Manual on the printer CD-ROM (Networking the Elite 21 Series Printer) for instructions on configuring the printer as a network device.

3. A list of ports will appear. Select the appropriate local parallel or serial port for the printer and click Next.

4. A list of manufacturers and printer models will appear. Insert the Elite 21 Series CD-ROM in the CD drive of your computer and click Have Disk.

5. This will bring up the Install From Disk window. Use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WIN2000 folder within this folder. Select the GCCE21.INF item in this folder. Click Open, then click OK.

6. The next window will display options to install either the PostScript (PS) or PCL driver for the Elite 21 Series. Most users will want to use the PostScript driver exclusively under Windows. Choose “GCC Elite 21 Series PS” unless you have a specific reason to use the PCL driver. Click Next.

7. The next window will ask for a printer name. You can type in a new name, or keep the default name.

If more than one printer is installed on the system, this window will also ask if you want to use this printer as the Default Printer. Click Yes or No.

Click Next.

8. The printer sharing window will appear. Select if the printer is to be shared (other PCs will access it via this workstation or server) or Not Shared. If selecting “Do not share this printer,” click Next and skip to Step 10.

If selecting Shared, type in a Share Name for the printer. This will allow users to identify the printer over the Windows network. Click Next.

9. The next window allows you to specify the location of the printer. This will allow users to more easily identify the printer on a large network. You can also enter comments to specify the printer’s capabilities, etc. to users (i.e. “Duplex” to identify a printer that can handle double-sided printing).

Enter information into these fields if desired, then click Next.

10.A window will appear asking if you wish to print a test page. Click Yes if you are installing a local printer. Click No if you are installing the driver and will be setting up the printer as a network device later. Click Next.

11.A final window will appear showing a summary of the installation. Check over all the information listed. If anything is incorrect, click Back to go back and change it. Otherwise, click Finish.

A window may appear informing you that a Digital Signature cannot be found for the printer and asking if you wish to continue. Click Yes to continue and complete the installation.

12.When the installation is complete, you will be returned to the Printers window and a new icon for the printer will appear.

If installing a local printer, you are now ready to print to the Elite 21 printer. If installing as a stand-alone Ethernet network device, proceed to the Windows 2000 section in Chapter 7 of the Elite 21 User’s Manual on the printer CD-ROM, Networking the Elite 21 Series Printer.

Software Installation

The software required to set up your Windows NT 4.0 computer is located on the Elite 21 Series CD-ROM.

Windows NT 4.0 uses a Wizard to help you install printer software. A Wizard is a series of dialog boxes. In each dialog box you make configuration choices then click the Next button to move to the next dialog box.

Part of the software you will need is contained on the Windows NT 4.0 CD-ROM. Please have this software available when doing the installation.

Note: These instructions cover installing the Elite 21 as a local printer (connected via a parallel or serial port) on a Windows NT 4.0 workstation or server.

If installing the printer as a stand-alone Ethernet device on a Windows NT network, we recommend following these instructions as if the printer were being installed as a local device on LPT1:. Once the installation is complete, proceed to the Windows NT 4.0 section of Chapter 7 of the Elite 21 User’s Manual (Networking the Elite 21 Printer) on the printer CD-ROM for instructions for setting up the printer as an Ethernet network device.

Installing the Elite 21 with Windows NT 4.0

Windows NT 4.0 Software Installation

1. Go to the Start menu of Windows NT

4.0, then up to Settings and select Printers. In the Printers window, double-click the Add Printer icon to start the Add Printer Wizard.

2. The first window of the Add Printer Wizard will ask if the printer is connected to the local computer (“My Computer”) or to a Network Printer Server.

Select “My Computer” unless the printer that you are selecting is attached to another PC or accessed via an NT or Win2000 server.

Note: If setting up the printer as a

stand-alone Ethernet network device, select “My Computer” at this point and install the driver as if the printer were connected to the parallel (LPT1:) port of the PC. After the installation, refer to the NT 4.0 section in Chapter 7 of the Elite 21 User’s Manual on the printer CD-ROM (Networking the Elite 21 Series Printer) for instructions on configuring the printer as a network device.

Click Next.

3. A list of ports will appear. Select the appropriate local parallel or serial port for the printer and click Next.

4. A list of manufacturers and printer models will appear. Insert the Elite 21 Series CD-ROM in the CD drive of your computer and click Have Disk.

5. This will bring up the Install From Disk window. Use the Browse button to select your Elite 21 Series CD-ROM. Open the folder on the CD that corresponds to the language being used (English, French, German, Italian or Spanish.) Open the WINNT4 folder within this folder. Select the GCCE21.INF item in this folder. Click Open, then click OK.

7. The next window will ask for a name for the printer. You can type in a new name, or keep the default name.

If more than one printer is installed on the system, this window will also ask if you want to use this printer as the Default Printer. Click Yes or No.

Click Next

8. The printer sharing window will appear. Select if the printer is to be shared (other PCs will access it via this workstation or server) or Not Shared.

If selecting Shared, type in a Share Name for the printer. This will allow users to identify the printer over the Windows network.

Click Next.

9. A window will appear asking if you wish to print a test page. Click Yes if you are installing a local printer. Click No if you are installing the driver and will be setting up the printer as a network device later. Click Finish.

10.A dialog box may appear informing you that some of the files needed for the installation are located on the Windows NT 4.0 CD-ROM. Eject the GCC Elite 21 CD and install the Windows NT 4.0 CD. If the blue Windows NT CD window appears, close this window. Use the Browse button to access the NT CD. Select the folder called ‘i386’ on the NT CD, then click Open. Click the file called “PSCRIPT.DLL.” Click Open, then click OK.

A progress bar will appear, showing the progress of the installation.

11.When finished, the test page will be generated (if you chose to print a test page in Step 9). If the page prints, click Yes in this window. If not, click No and follow the Windows troubleshooting steps that appear.

12.When the installation is complete, you will be returned to the Printers window and a new icon for the printer will appear.

If installing a local printer, you are now ready to print to the Elite 21 printer. If installing as a stand-alone Ethernet network device, proceed to the Windows NT 4.0 section in Chapter 7 of the Elite 21 User’s Manual on the printer CD-ROM, Networking the Elite 21 Series Printer.

This section covers installation of any additional accessories that you may have purchased with the printer. Accessories include:

• Additional Lower Paper Feeder(s)

• Duplex Unit (Elite 21

N only)

• Upper Output Bin

• Envelope Feeder

• Additional Memory (RAM)

Accessories can be ordered through GCC Technologies via our web site at:

http://www.gccprinters.com

You can also contact GCC Sales at 800 422-7777 (North America Only, outside North America, refer to the back cover) or your local GCC authorized dealer.

Step 10. Install Accessories

1. Place the paper feeder on a sturdy, level surface.

2. Switch off the power to the printer and disconnect the power cord from the AC outlet and the printer.

3. Close the Multi-Purpose Feeder and remove any printouts left in the paper output tray.

Step 10a. Paper Feeder Installation

Part One - Instructions for installing one additional paper feeder and tray

4. Remove the paper tray from the printer.

5. Lift the printer up vertically and lower it onto the optional paper feeder. Align the five posts on the feeder with the corresponding holes on the bottom of the printer.

Be sure to lower the printer gently, as lowering it too quickly may damage the printer or feeder.

6. Insert the three supplied screws into the holes inside of the paper feeder as shown to secure the feeder to the printer.

7. Load paper into the tray, then insert both trays into the printer.

Reconnect the AC power cord to the printer and outlet, then restart the printer.

1. Place the second paper feeder on a sturdy, level surface.

2. Align the five posts on the second paper feeder with the holes on the bottom of the first feeder and stack the two feeders up together.

3. Insert the supplied screws into the three holes on the inside of the top feeder as shown to secure the two feeders together.

Part Two - Instructions for installing two additional paper feeders and trays

4. Switch off the power to the printer and disconnect the power cord from the AC outlet and the printer.

5. Close the Multi-Purpose Feeder and remove any printouts left in the paper output tray.

6. Remove the cassette from the printer.

7. Lift the printer up vertically and lower it onto the optional paper feeders. Align the five posts on the first feeder with the corresponding holes on the bottom of the printer.

Be sure to lower the printer gently, as lowering it too quickly may damage the printer or feeders.

8. Insert the three supplied screws into the holes inside of the printer as shown to secure the feeders to the printer.

9. Load paper into the cassettes, then insert all three cassettes into the printer.

Reconnect the AC power cord to the printer and outlet, then restart the printer.

Configuring Printer Drivers for use of the Additional Paper Feeder(s)

Once one or more additional feeders are installed, you will need to change settings within the driver software on all the computers that use the printer. This will allow Tray 3 and/or Tray 4 to show up as options when selecting a paper source for your print jobs. The drivers can be configured as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Additional Trays.”

• Change the setting in the “To:” pull-down menu to either “Tray 3” (for one tray) or “Tray 3 and 4” (for two trays).

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “Additional Trays.”

• Under “Change Setting for:,” change the selection to either “Tray 3” (for one tray) or “Tray 3 and 4” (for two trays).

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on the link next to Additional Trays that says “Not Installed.” This link will become a

pull-down menu.

• Change the selection to either “Tray 3” (for one tray) or “Tray 3 and 4” (for two trays).

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Additional Trays” from the list of options.

• Under the “Change Setting to:” box, change the selection to either “Tray 3” (for one tray) or “Tray 3 and 4” (for two trays).

• Click Apply and OK to accept the change.

1. Switch off the power to the printer. Remove the paper cassette from the printer (if installed).

2. Squeeze the latch at the upper left of the rear cover and pull towards you to open the rear cover.

3. Line the Duplex Unit up with the left and right channels inside the printer (as shown) and slide the unit firmly all the way into the printer.

Step 10b. Duplex Unit Installation

Note: These instructions apply to users of the Elite 21N model who are adding the Duplex Unit as

an option. The Elite 21

DN and Elite 21SE models ship with the Duplex Unit pre-installed.

4. Slide the green tabs on the left and right of the Duplex Unit outward to secure the unit to the printer.

5. Close the rear cover, making sure it latches completely.

Configuring Printer Drivers for use of the Duplex Unit

Once the Duplex Unit is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the Duplex Unit to show up as an option when sending your print jobs. The drivers can be configured as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Duplex Unit.”

• Change the setting in the “To:” pull-down menu to “Installed.”

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “Duplex Unit.”

• Under “Change Setting for:,” change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on the link next to “Duplex Unit” that says “Not Installed.” This link will become a

pull-down menu.

• Change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Duplex Unit” from the list of options.

• Under the “Change Setting to:” box, change the selection to “Installed.”

• Click Apply and OK to accept the change.

Step 10c. Upper Output Bin Installation

1. Switch off the power to the printer. Remove the paper cassette from the printer (if installed).

2. Squeeze the latch at the upper left of the rear cover and pull towards you to open the rear cover.

3. Locate the two plastic tabs which hold the top cover in place, as shown. Gently press in on these tabs to release the cover and lift the cover off.

Store the cover in a safe place.

4. Gently lower the front edge of the Upper Output Bin into position, inserting the tab at the front of the tray into the slot on the printer as shown.

5. Lower the rear of the tray into position, making sure that the two plastic tabs at the rear of the tray match up with the slots in the printer. The tabs should click securely into place.

6. Close the rear cover, making sure it latches completely.

7. Lift up the paper stopper arm and open the tray, as shown.

8. Extend the paper tray all the way out and lift up the paper stopper.

9. Adjust the tray to match the paper size being output.

Configuring Printer Drivers for use of the Upper Output Bin

Once the upper output bin is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the Upper Output Bin to show up as an option when selecting an output location for your print jobs. The drivers can be configured as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Upper Bin.”

• Change the setting in the “To:” pull-down menu to “Installed.”

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “Upper Bin.”

• Under “Change Setting for:,” change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on the link next to “Upper Bin” that says “Not Installed.” This link will become a

pull-down menu.

• Change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Upper Bin” from the list of options.

• Under the “Change Setting to:” box, change the selection to “Installed.”

• Click Apply and OK to accept the change.

1. Switch off the power to the printer. Open the Multi-Purpose Feeder at the front of the printer.

2. Remove the gear cover at the left rear of the feeder opening by pushing it inward while lifting up on its front edge with your finger, as shown.

Store the gear cover in a safe place.

3. Push the Envelope Feeder into the feeder opening as far as it will go. Make sure the feeder is seated securely in place.

Step 10d. Envelope Feeder Installation

Configuring Printer Drivers for use of the Envelope Feeder

Once the envelope feeder is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the Envelope Feeder to show up as an option when selecting a paper source for your print jobs. The drivers can be configured as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Envelope Feeder.”

• Change the setting in the “To:” pull-down menu to “Installed.”

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “Envelope Feeder.”

• Under “Change Setting for:,” change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on the link next to “Envelope Feeder” that says “Not Installed.” This link will become

a pull-down menu.

• Change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Envelope Feeder” from the list of options.

• Under the “Change Setting to:” box, change the selection to “Installed.”

• Click Apply and OK to accept the change.

Step 10e. Installing Additional Memory

Introduction

You can print more documents and download more fonts to your printer if you add RAM. To do this, you have to open up the printer and insert a SIMM (Single Inline Memory Module). The printer can hold up to 256 MB of RAM, in two SIMM sockets. There is already at least one SIMM installed in the printer.

Specifications

You can add SIMMs of any size from 2 MB to 128 MB. SIMMs must be non-parity 72pin, 70 nanoseconds or faster, non-composite, symmetrical, low-profile, 5-volt, and tin leaded. This kind of memory is readily available from many sources, or you can order upgrade kits direct from GCC. Use only EDO (extended data out) or FPM (fast page mode). You cannot use DIMMs, SDRAM, or other special RAM technologies. Do not use gold plated connectors. SIMMs do not have to be installed in pairs, nor do you have to add a SIMM of the same size as that already installed. You can install any capacity SIMM in either socket.

Why would I need to add memory to the printer?

GCC printers ship with enough standard RAM to handle most print jobs at the largest page size and resolution supported by the printer. Some print jobs, however, may be more complex than the standard RAM is able to handle and therefore require additional RAM. Jobs with heavy graphical content and/or many font faces will typically require the most memory.

In addition, you’ll need printer RAM for any fonts you download. These require as much RAM as the space they occupy on the hard drive of your computer. In general, each font occupies 50 -100k of RAM.

You will continue to obtain minor performance improvements as you add additional memory up to a maximum of 256 MB of RAM.

Required tools and safety precautions

You should not need any tools to add memory to your printer. However, you should guard against static discharges. Your body can easily accumulate a static charge; if you touch a sensitive piece of circuitry, you can destroy it without realizing.

GCC strongly recommends that you use a grounding wrist strap. You can buy one from any computer parts outlet. If you do not have a grounding wrist strap, touch the perforated metal chassis of the printer to discharge any static electric charge your body may have.

RAM Installation Steps

1. Set the printer’s power switch to the Off (O) position and unplug the power cord from the wall. Removing the side cover of the printer while the unit is turned on may result in damage to the printer.

2. Loosen the two thumbscrews at the top and bottom of the left side cover.

3. Pull the cover towards the back of the printer and down to remove it.

4. This will expose the main controller board of the printer. The two RAM SIMM slots are to the right of the board. There are three slots in this area of the board, the two slots to the left are the RAM SIMM slots.

At least one of the SIMM slots should have a RAM SIMM pre-installed. Depending on the existing RAM configuration of the printer, the other slot may or may not be open.

5. If replacing existing memory with larger capacity SIMMs, remove the existing SIMM(s) as shown.

Install the new SIMM(s) by positioning the SIMM into the slot at approximately a 45 degree angle with its notched end at the top of the slot. Gently rotate the SIMM to the right until it clicks into place under the metal guide clips.

SIMM Slots

Notch

Remove RAM SIMM

Install RAM SIMM

6. Replace the side cover by matching up the top of the cover with the slot at the top of the printer (1) and the small tab at the bottom of the cover with the slot in the printer (2).

7. Slide the cover forward to lock it into place, as shown.

8. Secure the screws at the top and bottom of the side cover. Reconnect the power cord and restart the printer.

Configuring Printer Drivers for use of Additional Memory

Once the additional memory is installed, you will need to change settings within the driver software on all of the computers that use the printer. This will allow the drivers to properly account for the amount of installed RAM in the printer when sending print jobs. The drivers can be configured as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Memory Configuration.”

• Change the setting in the “To:” pull-down menu to the correct memory range for your printer (i.e. - “48-55 MB” for a printer that has been upgraded to between 48 and 55 MB).

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “VM Option.”

• Under “Change Setting for:,” change the selection to the correct memory range for your

printer.

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to “Installable Options.”

• Click on the link next to “Memory Configuration.” This link will become a pull-down menu.

• Change the selection to the correct memory range for your printer.

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Memory Configuration” from the list of options.

• Under the “Change Setting to:” box, change the selection to the correct memory

range for your printer.

• Click Apply and OK to accept the change.

Step 11. Verify Printer Setup

In order to verify that the printer has been set up properly, we recommend sending a simple print job from the computer to the printer. To do this, make sure that the Elite 21 printer is selected as the default printer on your computer, as follows:

Macintosh: Single-click the printer’s icon on the Desktop. Go to the Printing menu, then down to “Set Default Printer.”

Windows (all versions): Go to Start, then Settings, then Printers. Right-click the icon for the printer. Select “Set as Default” from the list.

Once the printer is selected, open an application on the computer (such as SimpleText on the Mac or NotePad in Windows) and create a simple file. Go to File and then to Print to print the job.

If the job prints, installation is complete. If the job fails to print, confirm that Steps 1-10 in this manual have been performed correctly. If the printer still will not print, repeat steps 1 -10. If you still have difficulty getting a document to print, contact GCC Technical Support by phone at (781) 276-8620 (North America only; outside North America, refer to the back cover) or http://www.gccprinters.com/support or contact your authorized GCC dealer.

Additional Installation Notes

Configuring Startup Page

The Elite 21 printer will print a Configuration Page each time that the printer is started up. This page serves as a hardware test at startup, to make sure that all printer systems are working properly and that the printer is able to print a page successfully. This page also provides a listing of all user-configurable printer parameters and their current settings, which can be useful in printer troubleshooting.

Some users, especially those who restart their printer often, may wish to disable this page. The steps for disabling the Startup Page are as follows:

• Make sure the printer’s display is reading “Ready.”

• Press Menu up or down until “Configuration” appears.

• Press Item up or down until “Startup Page” appears.

• Press Value up or down until “Disabled” appears.

• Press Select to accept the new setting.

• Press Menu up or down until the display returns to “Ready.”

The Startup Page will not print out the next time the printer is started.

Note: The factory default for the Startup Page is Enabled, so if the printer is reset to defaults using the “Restore Defaults” feature in the Resets menu, the page will be reenabled. Follow the steps above to disable to page again in this case.

Memory Configuration (Elite 21DN and Elite 21SE only)

The GCC Elite 21 Series uses a single PostScript Printer Description (PPD) file for all three Elite 21 models. As a result, the default memory setting for the printer is set to 16MB (the minimum amount of shipping RAM for the series) within the PPD file. Users of the Elite 21 DN and Elite 21 SE models should follow the instructions found on Page 78 to assure that the printer driver is set to use the appropriate amount of memory. The Elite 21 DN ships with 32MB of standard RAM; the Elite 21 SE ships with 64MB standard.

Hard Drive Configuration (Elite 21 SE only)

The Elite 21SE ships with a standard 4GB hard drive pre-installed. The PPD file for the Elite 21 Series, however, defaults to “Not Installed” for the hard drive option. Users of the Elite 21SE model will therefore need to change the driver configuration to reflect the presence of the hard drive, as follows:

Macintosh:

• Click once on the desktop printer icon for your printer to highlight it.

• Go to the Printing menu at the top of the screen, then down to “Change Setup...”

• In the Setup window, click on the “Change” pull-down menu and go down to “Internal Hard Disk.”

• Change the setting in the “To:” pull-down menu to “Installed.”

• Click OK to accept the change.

Windows 95/98:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Options tab.

• Under Installable Options, click on “Internal Hard Disk.”

• Under “Change Setting for:,” change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows 2000:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to “Installable Options.”

• Click on the link next to “Internal Hard Disk.” This link will become a pull-down menu.

• Change the selection to “Installed.”

• Click Apply and OK to accept the change.

Windows NT 4.0:

• Go to the Start menu, then to Settings and Printers.

• Right-click the printer icon for your Elite 21 printer and select Properties.

• Click on the Device Settings tab, then scroll down to Installable Options.

• Click on “Internal Hard Disk” from the list of options.

• Under the “Change Setting to:” box, change the selection to “Installed.”

• Click Apply and OK to accept the change.

Using the CD-ROM User’s Manual

This installation guide is intended for you to set up your printer. The full User’s Manual on the Elite 21 Series CD-ROM contains more detailed information about the configuration and use of the printer. The full Elite 21 User’s Manual is found in Adobe Acrobat PDF format in the English folder of the Elite 21 Series CD-ROM.

Adobe Acrobat Reader 4.0 is also included on the Elite 21 Series CD-ROM. If Acrobat is not already installed on your computer, you can install it from the Elite 21 Series CDROM as follows:

• Put the Elite 21 Series CD-ROM in your CD-ROM drive.

• Open the Folder or Directory called “English” on the CD-ROM.

• Run the program called “Reader and Search 4.05 Installer” (PowerMac), “Reader 3.02

Installer” (68k Mac) or “rs405eng.exe” (Windows). This installs the Reader program; follow the instructions on the screen.

Opening the Elite 21 User’s Manual in Acrobat Reader

The Elite 21 User’s Manual can be opened by double-clicking the file called “Elite 21 Manual.pdf” in the English folder of the Elite 21 Series CD-ROM. You can also open Acrobat by double-clicking the Acrobat Reader icon, then open the manual file by going to File, selecting Open and browsing to the English folder to find the file.

Understanding the Acrobat Screen

Once opened, the manual will appear on the Acrobat screen. The Acrobat screen is divided into two parts, with bookmarks on the left and pages on the right. The bookmarks act as a Table of Contents for the manual. Clicking on any bookmark will bring you to that portion of the manual. If a bookmark has a triangle or plus sign to its left, this indicates that there are sub-topics located under that bookmark. Click the triangle or plus sign to view the sub-topics, click again to hide them.

Depending on the size of your computer’s screen, you may need to magnify the page. You can choose the magnification you want by clicking on the magnification box in the status bar at the bottom center of the screen.

• Fit Page shows the entire height of the page.

• Fit Width shows the entire width of the page. You won’t be able to see some of the top

or bottom of the page.

• Fit Visible is similar to Fit Width, but shows the width of the page between margins.

You can also choose percentage views from the list, or choose Other to create a specific percentage view. You can also use the magnifying glass button in the tool bar to drag over an area of the page you want to enlarge.

When you change the magnification it remains at that setting for all pages until you change it again.

Moving Through Pages

You can move forward and backward through the sections of the Elite 21 User’s Manual by dragging the vertical scroll bar. When you do this, a window will appear showing which page you are selecting.

If you click in the background area of the vertical scroll bar, you’ll move one page at a time. If the magnification you’ve chosen shows less than a full page, you’ll see the top part of each page followed by the bottom part.

You can also use the tool bar buttons to move from page to page. The GCC manual also has a table of contents with entries in blue; click on these to go to

that section of the manual.

Finding Text

To find specific information in the manual, use the Find command within Acrobat. This command takes the place of a traditional index. To use Find, follows these steps:

1. Click on the Find button in the tool bar, or go to the Edit menu and select Find.

2. The Find dialog box will appear. Enter the word(s) you want to find.

3. Click OK. The program takes you to the next place the word appears.

4. If you don’t find the information you’re looking for, press Command-G (Macintosh) or Control-G (Windows) to Find Again. This will bring you to the next place the word appears.

Service and Support

You can contact GCC for technical assistance in several ways.

• Technical Support phones: (781) 276-8620. (North America only; outside North America, refer to back cover)

• Fax: (781) 275-1115.

• GCC’s World Wide Web site: http://www.gccprinters.com/support

• Internet email: support@gccprinters.com

GCC’s World Wide Web site

GCC’s Web site offers a wealth of information. The full manual for the Elite 21 Series of printers is here, along with technical bulletins that deal with any problems that arise over the life of your printer. Check www.gccprinters.com to see if your problem has a solution.

Dealer and Service Center support

GCC offers worldwide services from its dealers and service centers. They are supported by training, technical documentation, and technical support.

Extended warranties

GCC offers extended warranty programs for all its products. These extend the limited warranty and cover all parts of the printer (except consumables, like the toner cartridge). You can purchase an extended warranty during the limited warranty period, and renew it year after year.

Software upgrades

Software upgrades are downloadable from GCC’s web site.

Consumables, accessories, and upgrades

You can purchase consumables such as toner cartridges, accessories, and upgrades direct from GCC by calling 800 422-7777 (North America only; outside North America, refer to back cover) or from our Web site at: http://www.gccprinters.com.

SOFTWARE LICENSE AGREEMENT

OPENING OR INSTALLING THE SOFTWARE FROM THE DISTRIBUTION MEDIA (the “Software”) WHICH ACCOMPANIES THIS MANUAL INDICATES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS CONTAINED IN THIS LICENSE AGREEMENT. THE TERMS OF THIS LICENSE AGREEMENT APPLY TO YOU AS THE ORIGINAL LICENSEE OF THE SOFTWARE AND THE RELATED USER DOCUMENTATION (the “Documentation”) AND TO ANY SUBSEQUENT LICENSEE THEREOF.

IF YOU DO NOT ACCEPT OR AGREE TO THE TERMS OF THIS LICENSE AGREEMENT YOU MAY RETURN THE PRODUCT, WITH DATED PROOF-OF-PURCHASE OF THE PRODUCT, TO YOUR DEALER WITHIN 10 DAYS FOR A FULL REFUND OF PURCHASE PRICE THEREOF. ALL RETURNED SOFTWARE MUST BE UNUSED AND IN THE UNOPENED PLASTIC BAG.

LICENSE

In return for payment of the purchase price of your GCC Technologies Product (“the Product”), you have been granted a limited, nonexclusive license (“License”) to use the Software and the Documentation on the terms set forth in this License Agreement.

GCC Technologies, Inc. (“GCC”) retains ownership of these copies of the Software and the Documentation. These copies of the Software and the Documentation are licensed to you according to the following terms:

PERMITTED USES

YOU MAY:

1. Use the Software with any appropriate GCC product.

2. Copy the Software onto a single hard disk drive.

3. Transfer the Software to another party, if the other party agrees to the terms and conditions of this License Agreement and completes and returns a Registration Card to GCC. The Registration Card may be obtained by writing to GCC’s Customer Service department at the address set forth below. If you transfer the Software to any other party, you must transfer all copies and the Documentation to such party.

4. Make a single copy of the Software on another diskette for backup purposes only.

PROHIBITED USES

THE LICENSE OF THE SOFTWARE AND THE DOCUMENTATION GRANTED TO YOU IS LIMITED, AND YOU MAY NOT:

1. Make copies of any of the Documentation or make copies of the Software other than as expressly set forth above.

2. Alter, modify or adapt the Software or the Documentation, including translating, decompiling, disassembling, creating derivative works, or merging the Software with other software.

3. Use any backup media you have made or allow someone else to use any backup media unless the Software on the original media is defective.

4. Rent, sublicense, assign or otherwise transfer any interest in any of the Software or the Documentation except as set forth above.

5. Modify or erase any copyright, trademark or proprietary rights notice on any medium containing the Software or the Documentation or copy or reproduce any of the Software or the Documentation without all of GCC’s copyright, trademark and proprietary rights notices.

The License is effective until terminated. You may terminate it at any time by destroying all copies of the Software you have and mailing your original Software media and the Documentation to GCC. The License and your right to use the Software will automatically terminate upon your failure to comply with any provision of this License Agreement or upon GCC’s election to terminate the License as set forth below. You agree upon such termination to destroy all copies of the Software which you have and to mail your original Software diskettes and the Documentation to GCC.

GCC retains all rights and title to the Software and the Documentation except for the limited license contained herein. The Software and the Documentation are protected by the copyright laws of the United States. There are severe penalties, civil and criminal, for copyright infringement. Nothing in this License Agreement constitutes a waiver of GCC’s rights under the copyright laws of the United States or any other law.

LIMITED SOFTWARE WARRANTY

WARRANTY

If you discover physical defects in the medium on which the Software or the Documentation are distributed, at its option, GCC will either replace the medium at no charge to you or terminate the License and require the return of your Product, and upon such return, refund to you the purchase price thereof. To qualify for this warranty, you must return the defective medium with proof-ofpurchase to GCC during the one year period after you acquired the Software.

Except as set forth in the immediately preceding paragraph, GCC PROVIDES THE SOFTWARE AND THE DOCUMENTATION “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR WARRANTIES OF QUALITY OR PERFORMANCE. YOU THE LICENSEE ARE ASSUMING THE ENTIRE RISK AS TO THE QUALITY OF THE SOFTWARE AND THE DOCUMENTATION AND THE RESULTS OF ITS USE. Your exclusive remedy with respect to the Software, the Documentation and this License Agreement, shall be limited to the replacement of any defective medium, or refund of the purchase price of your Product, as set forth above.

APPLE COMPUTER, INC. MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, REGARDING THE ENCLOSED COMPUTER SOFTWARE PACKAGE, ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU HAVE WHICH VARY FROM STATE TO STATE.

IN NO EVENT WILL GCC BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE OR DOCUMENTATION, even if advised of the possibility of such damages. In particular, GCC shall have no liability for any programs or data stored or used with the Software, including the costs of recovering such programs or data. In no event shall GCC’s liability with respect to the Software, the Documentation and this License Agreement, in contract, tort (including negligence) or otherwise, exceed the original price paid by you for your Product.

THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED. No GCC dealer, agent, or employee is authorized to make any modification or addition to this warranty.

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

GENERAL

This License Agreement is governed by the laws of the Commonwealth of Massachusetts. This License Agreement constitutes the entire agreement between GCC and you concerning the Software and the Documentation, and supersedes all prior communications, agreements and understandings, written or oral, between GCC and you with respect thereto.

Should you have any questions concerning this License Agreement, the Software or the Documentation, you may contact GCC by writing to Customer Service, GCC Technologies Inc., 209 Burlington Road, Bedford, MA 01730. For the name of the nearest GCC service center or representative, call (800) 422-7777.

TRADEMARKS

GCC Technologies is a registered trademarks of GCC Technologies Inc. GCC printers, the GCC printers logo and Elite are trademarks of GCC Technologies, Inc. Apple, AppleTalk, LaserWriter, EtherTalk, Macintosh, and the Apple logo are registered trademarks of Apple Computer, Inc. Finder and TrueType are trademarks of Apple Computer, Inc. PostScript is a registered trademark of Adobe Systems Incorporated. IBM is a registered trademark of International Business Machines Corp. Centronics is a registered trademark of Centronics Data Computer Corp. Ethernet is a registered trademark of Xerox Corp. Microsoft and Word are registered trademarks of Microsoft Corp. Windows, Windows 95, Windows 98, Windows 2000 and Windows NT 4.0 are trademarks of Microsoft Corp. Bitstream is a registered trademark of Bitstream Inc. PCL is a registered trademark of Hewlett-Packard Company. NetWare is a registered trademark of Novell Corp.

LIMITED HARDWARE WARRANTY

GCC warrants, for the limited period of one year from the date of original purchase, the Elite 21 Series sold by GCC and any accompanying media on which GCC software is recorded (the “Product”) to be free from defects in materials and workmanship. During the warranty period, GCC or its authorized representative will, at its option, repair, replace or refund the purchase price of any defective product at no additional cost, provided you return it during the warranty period, transportation charges prepaid, to GCC or an authorized GCC dealer or representative. You must attach your name, address and telephone number, a description of the problem, and a dated proof-of-purchase bearing the serial number for each product returned for warranty service.

This Warranty is limited to the original purchaser of the product and is not transferable unless otherwise agreed by GCC in writing. This Warranty does not apply to any product which has been damaged by accident, abuse, or misuse, which has been modified without the prior written permission of GCC.

GCC MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SOFTWARE SUPPLIED WITH THE PRODUCT, ITS QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. AS A RESULT, THE SOFTWARE IS LICENSED “AS IS,” AND YOU THE LICENSEE ASSUME THE ENTIRE RISK AS TO ITS QUALITY AND PERFORMANCE.

EXCEPT AS EXPRESSLY SET FORTH ABOVE, GCC MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

UNDER NO CIRCUMSTANCES SHALL GCC’S LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PRODUCT OR THE USE OF, OR THE INABILITY TO USE, THE PRODUCT, IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE), OR OTHERWISE EXCEED THE PURCHASE PRICE OF THE PRODUCT, AND IN NO EVENT SHALL GCC BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR DOWNTIME OR LOST PROFITS, BUSINESS, USE OF SOFTWARE OR EQUIPMENT, OR GOODWILL, WHETHER OR NOT GCC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, or do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE OF THIS PRODUCT. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

No GCC dealer, representative, agent or employee is authorized to make any modification, extension or addition to this warranty on behalf on GCC. THE WARRANTIES AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, EXPRESS OR IMPLIED.

For the name of the nearest GCC service facility or representative, call GCC at 800 422-7777, or write to: Vice President of Customer Service, GCC Technologies Inc., 209 Burlington Road, Bedford, MA 01730.

UNITED STATES

209 Burlington Road Bedford, MA 01730 Tel: 781.275.5800 Fax:781.275.1115

AUSTRALIA

Unit 5/585 Blackburn Road Notting Hill, VIC, 3168 Tel: +61 3 9562 1800 Fax:+61 3 9562 1900

UNITED KINGDOM

729 London Road Hounslow, Middlesex TW3 1SE Tel: +44 208 754 6000 Fax:+44 208 754 6060

GERMANY

Vertriebsbüro Deutschland Hahnbuschweg 2-4 D-24147 Klausdorf bei Kiel Tel: +49 431 7997610 Fax:+49 431 7997666

TO ORDER SUPPLIES OR ACCESSORIES VISIT OUR

WEBSITE www.gccprinters.com OR CALL GCC SALES AT 1.800.422.7777 OUTSIDE NORTH AMERICA CONTACT YOUR LOCAL OFFICE.

INTERNET

sales & supplies: www.gccprinters.com support: www.gccprinters.com/support

GCC Printers 21 Series User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Information Resources

Installation Checklist

Connectivity Ports

Additional Installation Notes

Configuring Startup Page

Hard Drive Configuration (Elite 21 SE only)

Service and Support

SOFTWARE LICENSE AGREEMENT

LIMITED SOFTWARE WARRANTY

LIMITED HARDWARE WARRANTY