How it Works
Gateway
Loading...
MX6700
Service Manual
70 pgs2.61 Mb0
Table of contents
Loading...

Gateway M460, M465-E, MX6700 Service Manual

SERVICE GUIDE
Gateway Notebook

Contents

Replacing Gateway Notebook Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Identifying the notebook model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Identifying components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Disconnecting from the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Removing the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Replacing the IEEE 802.11 wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replacing the LCD panel inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Replacing the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Replacing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Replacing the TPM module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the external video board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
i
Contents www.gateway.com
ii
Replacing Gateway Notebook Components
• Identifying the notebook model
•Identifying components
• Preparing your work space
• Preventing static electricity discharge
• Preparing the notebook
1
Replacing Gateway Notebook Components www.gateway.com
This service guide is not intended to be
Important
provided to individual users or
consumers. It cannot be provided to
anyone other than an authorized service
For information on the notebook’s general maintenance, technical support, safety notices, and regulatory notices, see
the notebook’s user guide.
provider.
Important
Use this service guide to help plan maintenance tasks for the following Gateway notebooks:
■ M460
■ M465-E
■ MX6700
All tasks covered in this guide can be performed by an authorized field technician without jeopardizing the notebook’s warranty.
Important
If you have suggestions regarding the content of this guide, send an e-mail with the subject “Service Guide Comments” to
channel.services@gateway.com.

Identifying the notebook model

It is important that you use the correct
service guide for the notebook. Failure to
follow the approved tasks for the
notebook model m ay result in damage to
Caution
the notebook.
The label on the bottom of the notebook contains information that identifies the notebook model and its features.
Website: www.gateway.com Online Support: www.gateway.com/support Tech Support Phone: Hours: Model: S/No:
2
www.gateway.com

Identifying components

Use this chart to identify the main components of the notebook. For a complete list of replaceable parts, see “Contents” on page i.
Identifying components
LCD panel assembly
(see page 35)
Keyboard cover
(see page 26)
Palm rest
(see page 48)
Keyboard
(see page 28)
Cooling assembly
(see page 12)
Processor
(see page 15)
3
Replacing Gateway Notebook Components www.gateway.com

Preparing your work space

Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared.
■ Wear a grounding (ESD) wrist strap, and use a grounded or dissipative
work mat.
■ Use a stable and strong table, and make sure that the table top is large
enough to hold each component as you remove it.
■ Use bright lighting to make part identification easier.
■ Keep your work surface free from clutter and dust that may damage
components.
■ Use a magnetized screwdriver for removing screws.
■ When removing components that are attached to the notebook by a cable,
unplug the cable before removing the screws, when possible, to avoid damaging the cable.
■ As you remove components and screws, lay them toward the rear of your
work surface (behind the notebook) or far enough to the side that your arms do not accidentally brush them onto the floor.
■ To help keep track of screws, try the following:
■ Place each component’s screws in their own section of a parts
sorter.
■ Place each component’s screws next to the component on your
work surface.
■ Print the first page of each task, then place the page toward the
rear of your work surface. As you remove screws, place the screws in their respective boxes on the page.
■ After loosening screws that are deeply recessed in a hole (for
example, on the bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings. When reassembling the component, just remove the tape and tighten the screws.
■ When you place flat-headed screws on your work surface, stand
them on their heads to prevent the screws from rolling off the table.
4
www.gateway.com

Preventing static electricity discharge

Preventing static electricity discharge
To avoid exposure to dangerous
electrical voltages and moving parts,
turn off your notebook, remove the
batteries, and unplug the power cord,
modem cable, and network cable before
To prevent risk of electric shock, do not
insert any object in to the vent holes of the
Before performing maintenance on the
notebook, you should read and
understand the information in this
Warnin g
opening the case.
Warnin g
Important

Tape

notebook.
section.
The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).
Before performing maintenance on the notebook, follow these guidelines:
■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing
foam.
■ Remove components from their antistatic bags only when you are ready
to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.
■ Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
■ Wear a grounding wrist strap (available at most electronics stores) and
attach it to a bare metal part of your workbench or other grounded connection.
■ Touch a bare metal surface on your workbench or other grounded object.
Some of the procedures in this guide involve removing tape that holds cables or components. Two types of tape are used in this Gateway notebook:
■ Mylar, non-conductive tape is typically transparent, with a red or brown
tint.
■ Conductive tape is typically grey or silver.
If the existing tape cannot be reused, replace it with the same type (conductivity) of tape. Both types of replacement tape should be non-ESD generating tape.
Do not use cellophane tape

Preparing the notebook

To prepare the notebook for maintenance:
1 Make sure that the disc drive is empty.
2 Turn off the notebook.
3 Disconnect from the optional port replicator. For more information, see
“Disconnecting from the port replicator” on page 6.
4 Disconnect the AC adapter, modem cable, and network cable if they are
connected to the notebook.
5 Disconnect all peripheral devices connected to the notebook and remove
any PC cards.
6 Remove the main battery and optional secondary battery. For more
information, see “Removing the batteries” on page 6.
5
Replacing Gateway Notebook Components www.gateway.com

Disconnecting from the port replicator

To separate the notebook from the port replicator:
1 Press down on the docking release latch. The notebook will spring up
slightly.

Removing the batteries

2 Lift the notebook off of the port replicator.
Removing the main battery
To remove the main battery:
1 Turn the notebook over so the bottom is facing up.
2 Slide the battery lock to the unlock position.
6
www.gateway.com
Preparing the notebook
3 Slide the battery release latch, then slide the battery out of the notebook.
Removing the optional secondary battery
To remove the optional secondary battery:
1 Remove the security screw if your notebook has one.
Security screw
2 Slide the bay module release latch. The secondary battery moves out
slightly.
3 Slide the secondary battery out.
7
Replacing Gateway Notebook Components www.gateway.com

Adding or replacing memory modules

Use only memory modules designed for
Important
this Gateway notebook.
Tools you need to complete this task:
Phillips #0 screwdriver
Screws removed during this task:
1 black (keyboard)
Memory bay
8
www.gateway.com
Adding or replacing memory modules
To add or replace memory modules:
1 Complete the steps in “Preparing the notebook” on page 5.
The screw hole is marked with a K.
Tips & Tricks
2 Remove the keyboard screw.
Screw
3 Loosen the six memory bay cover screws (these screws cannot be
removed).
Screws
4 Use the thumb notch to lift the memory bay cover, then remove it. Be
careful not to break off the tabs located on the end of the cover opposite of the thumb notch.
9
Replacing Gateway Notebook Components www.gateway.com
5 If you are removing a module, gently press outward on the clip at each
end of the memory module until the module tilts upward.
6 Pull the memory module out of the slot.
10
www.gateway.com
Adding or replacing memory modules
7 Hold the new or replacement module at a 30-degree angle and press it
into the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay.
8 Replace the memory bay cover, then tighten the cover screws.
The screw hole is marked with a K.
Tips & Tricks
9 Replace the keyboard screw.
11
Replacing Gateway Notebook Components www.gateway.com

Replacing the cooling assembly

Tools you need to complete this task:
Phillips #0 screwdriver
Additional materials you need to complete this task:
■ X-23-7762 thermal grease
Screws removed during this task:
1 black (keyboard)
The screw hole is marked with a K.
Tips & Tricks
To replace the cooling assembly:
1 Complete the steps in “Preparing the notebook” on page 5.
2 Remove the keyboard screw.
Screw
12
www.gateway.com
Replacing the cooling assembly
3 Loosen the six memory bay cover screws (these screws cannot be
removed), then remove the memory bay cover.
Screws
When loosening the cooling assembly’s
screws in the numbered holes, loosen
them in reverse numerical order.
The number of screws varies by model.
Caution
Important
4 Use the thumb notch to lift the memory bay cover, then remove it. Be
careful not to break off the tabs located on the end of the cover opposite of the thumb notch.
5 Loosen the three or four screws (these screws cannot be removed) that
secure the cooling assembly to the system board. Use the numbers stamped in the metal next to each screw and loosen the screws in reverse numerical order (start with 4, then 3, then 2, then 1).
Screw
Screw
Screw
Screw
13
Replacing Gateway Notebook Components www.gateway.com
The cooling assembly cable is attached to
Caution
the system board at this point. Be careful
not to break the cable.
6 At the same time as you lift, move the cooling assembly away from the
side of the notebook.
7 Unplug the old cooling fan, then remove the cooling assembly.
When tightening the cooling assembly’s screws into the numbered holes, tighten
them in numerical order.
Tips & Tricks
The screw hole is marked with a K.
Caution
Connec tor
8 Remove any thermal grease residue from the processor using a soft cloth
and isopropyl alcohol.
9 Place new thermal grease on the processor. Use only enough to cover the
CPU die.
10 Plug in the new cooling fan.
11 Insert the new cooling assembly into the notebook.
12 Tighten the three or four screws that secure the cooling assembly to the
system board. Use the numbers stamped in the metal next to each screw and tighten the screws in numerical order (start with 1, then 2, then 3, then 4).
13 Replace the memory bay cover, then tighten the cover screws.
14 Replace the keyboard screw.
14
www.gateway.com

Replacing the processor

Tools you need to complete this task:
Additional materials you need to complete this task:
■ X-23-7762 thermal grease
Screws removed during this task:
1 black (keyboard)
Replacing the processor
Phillips #0 screwdriver
To replace the processor:
1 Complete the steps in “Preparing the notebook” on page 5.
2 Remove the cooling assembly by following the instructions in “Replacing
the cooling assembly” on page 12.
15
Replacing Gateway Notebook Components www.gateway.com
3 Use a flat-blade screwdriver to turn the processor lock screw 1/4-turn
counter-clockwise.
16
Screw
www.gateway.com
Replacing the processor
4 Remove the old processor from the system board.
5 Install the new processor onto the system board making sure that Pin 1
on the processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the absence of a pin hole in the processor socket), then use a flat-blade screwdriver to turn the processor lock screw 1/4-turn clockwise.
6 Place the thermal grease on the processor. Use only enough to cover the
CPU die.
7 Remove any thermal grease residue from the cooling assembly using a
soft cloth and isopropyl alcohol.
8 Reassemble the notebook.
17
Loading...
+ 49 hidden pages
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use